touch registration issues - Google Pixel 2 XL Guides, News, & Discussion

I thought it might be a sensitivity issue because I'm coming from a N6 where I barely touch the screen and it registers. I did some testing and turned on show visual feedback for taps in developer options and I started tapping on the screen in random places every 2 seconds and on average every 5th tap it didn't register and sometimes it's the second and I had issues sometimes where 3-4 taps in a row in different places wouldn't register. For me it's not isolated to certain parts of the screen like many people have found, for example only on edges.
My sample size isn't very much but I've figured out that the majority (or only UI elements because I haven't tested enough) tapping on or around UI elements such as toggle settings in the developer options, any app (swiping/scrolling in apps too) that this issue occurs. When I moved an app icon to create a new screen and started testing I never had any registration issues(visual feedback for taps and long pressing to bring up the wallpapers/widgets/home settings intermittently between taps)
So is this a hardware issue, software UI or maybe a mix of both? I don't know enough about touch screens and android. I don't want to RMA if it's software but I do if it's a hardware issue. Does anyone have any insight on this?
So I did a factory reset and it's working perfectly now. I don't know what was causing it but it's good to know it wasn't hardware

I have the same issue, fingers crossed the upcoming update will fix this.. Mostly its a software issue (or hoping so), but I've seen few complaining about this..

I have the same issue. Its most likely a software issue that can be addressed through an update.

Mine seems to come and go. Sometimes it's fine; sometimes I'm having the same issues you're describing.
I was thinking last night it seemed like every once in a while a double tap is required, after idling for a few seconds. This to me sounds like a driver issue that could be fixed.
Today however I'm thinking it might have something to do with cold dry fingers, as I was having it outside but it's totally fine now indoors.
Can't really put my finger on it yet. Gonna give it a few more days before I think about an RMA.

Any of you guys using SwiftKey beta?
edit: are you on 8.0 or the 8.1 preview?

Just got my xl today and I have this issue. It's just randomly around the screen and not in any specific area.

I believe my phone is not recognizing vertical sliding if it is diagonal, versus the same diagonal slide on my 6p is recognized. Not sure why this is happening but I believe it is intentionally being done because if I touch same spot and closer to vertical up and down, it recognizes it.

Ferenczy68 said:
Any of you guys using SwiftKey beta?
edit: are you on 8.0 or the 8.1 preview?
Click to expand...
Click to collapse
I am using swiftkey Beta on 8.0 and all functioning great

I don't know if this is related but I've been using accubattery and after I did a factory reset I didn't install it at first and everything was working great then I installed it and after awhile I noticed the issue come up again. I uninstalled it about an hour ago and did testing and the issue is gone.
I'm on 8.0
Issues came back even with accubattery uninstalled

I have the same problem. When trying to scroll a web page in Chrome, I have to touch twice to get the touch to register. Also having trouble with the long presses.
I'm on 8.0
I have Swiftkey (not beta)
I do not have Accubattery

I'm having major issues with this all of the sudden today. Something isn't right. Ugh - one issue after another.

I made a video of my issues:
https://www.youtube.com/watch?v=tfnE_Cv-s20

Sometimes, when trying to scroll a web page in Chrome beta, I have to touch twice to get the touch to register. Saw this on 8.0 and now on 8.1.

Neverendingxsin said:
I made a video of my issues:
https://www.youtube.com/watch?v=tfnE_Cv-s20
Click to expand...
Click to collapse
That's horrible. I opened my gboard in chrome and it doesn't do that for me but it will do that swiping/scrolling, randomly typing and with GUI elements sometimes. Multiple times in a row to where i have to just stop tapping and wait a second or two and tap again.
I'm going to try using the 8.1 dev preview to see what happens

I'm having this issue too
Sent from my Pixel 2 XL using XDA-Developers Legacy app

dekciw said:
That's horrible. I opened my gboard in chrome and it doesn't do that for me but it will do that swiping/scrolling, randomly typing and with GUI elements sometimes. Multiple times in a row to where i have to just stop tapping and wait a second or two and tap again.
I'm going to try using the 8.1 dev preview to see what happens
Click to expand...
Click to collapse
I get the same thing while typing, i'll think i tapped something (because I know i did) but it won't register. Extremely annoying and all 3 phones I've gone through had the same issue, getting tired of RMAing

I mainly get this problem with gboard and the home button. It will double click a lot when I only touch once
Sent from my Pixel 2 XL using XDA-Developers Legacy app

I'm also seeing this randomly as well! This is my biggest bug right now...

I installed the 8.1 dev preview and right off the bat it's working perfectly but let's see what happens in the next few hours. I don't understand why it's fine then all of a sudden not. It's completely ridiculous
Make sure you guys are enabling "show taps" under input in the developer options because when you tap and the visual feedback doesn't show then it's not registering. Enabling "pointer location" helps make it more obvious also

dekciw said:
I installed the 8.1 dev preview and right off the bat it's working perfectly but let's see what happens in the next few hours. I don't understand why it's fine then all of a sudden not. It's completely ridiculous
Make sure you guys are enabling "show taps" under input in the developer options because when you tap and the visual feedback doesn't show then it's not registering. Enabling "pointer location" helps make it more obvious also
Click to expand...
Click to collapse
I'm on 8.1 still having these issues
Sent from my Pixel 2 XL using XDA-Developers Legacy app

Related

Video quality in Google Talk

I bought this tab for the screen and ability to use the built in front facing cam for video chat with my wife and kids while I'm away for 5 months but while testing it out I've noticed the video quality is crap over google talk from my end. My wife's cam looks great. Is there anything I can do to improve the quality. Currently we are testing it over the same wifi connection.
Sent from my GT-P7510 using XDA Premium App
Try this
https://market.android.com/details?id=com.mirial.clearsea
I downloaded the windows app and the android one and it works great. I use this for work to call my clients.
Sent from my GT-P7510 using Tapatalk
interesting, i had the opposite effect, my camera looked fine but there camera look pix-elated, I assumed that there camera was the one with the problem.
I had an even different issue. Video and audio was about expected given the connection I had. However, the video of me slowly turned to 45 degrees during the chat. I saw it in the lower right of my screen when my dad told me. I restarted the tab but still it persisted. Anyone see this??
Strangely....
droxid said:
Try this
https://market.android.com/details?id=com.mirial.clearsea
I downloaded the windows app and the android one and it works great. I use this for work to call my clients.
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
Registered, created an account and received the confirmation/activation email. When I click the link the website timeout - Chrome and Firefox....
The wonderful, trusty 'cloud' must be down...I think it started raining......LOL
Thanks anyway - will try it in a day or two when the cloud is up!
@piperp
This happened to me. There was a slide bar right above the picture of me while using gtak on the tab. If u slide it all the way one direction, right i believe, then it goes back to normal
@shawnwojcik
I thought the slider controlled a zoom level of the camera facing me. At least that's the effect I noticed when I tried it. The tilting picture started when I tried moving the tab to show them something next to me. It really made things worse. I honestly can't remember if I had the lock on the screen auto-turning turned on. I disabled it once this weekend for some reason and may have left it off which caused the problem.
In either case, next time I'll try your suggestion but that's a problem that needs to be fixed because it's really quite awful. Even after a restart of the tab it starts again.
piperp said:
@shawnwojcik
I thought the slider controlled a zoom level of the camera facing me. At least that's the effect I noticed when I tried it. The tilting picture started when I tried moving the tab to show them something next to me. It really made things worse. I honestly can't remember if I had the lock on the screen auto-turning turned on. I disabled it once this weekend for some reason and may have left it off which caused the problem.
In either case, next time I'll try your suggestion but that's a problem that needs to be fixed because it's really quite awful. Even after a restart of the tab it starts again.
Click to expand...
Click to collapse
My brief experience suggested the slider both zooms and enables some kind of facial recognition, so when you move, the background instead moves and your face stays central. This can lead to blacked out areas depending on your position in the frame, as well as a tilting background. It's also a bit buggy i found...

[Q] Nexus 4 Ghost touches

So I bought a used N4 sold as is because the seller said he had some issues with the ROM and the touch sensitivity and all it needed was a stock ROM flash. I took up the challenge and flashed stock 4.4.4.
While I'm at the home screen everything's fine, as soon as opened the app drawer there were random touches all over the bottom half of the screen. Some were shown in the center and many at the bottom left corner but most were just random. I mean like 7-8 touches per second. The same happened whenever I went into play store, Opera or Chrome. Didn't test it further since I decided to try another rom.
Flashed Purity ROM and at first glance it worked flawlessly. Not random touches in home screen, app drawer or settings. Then I flash Gapps and the same thing happens with Play and Opera.
The funny thing is that the problem persists but at different circumstances. Can't pinpoint the exact cause. Should I get a new screen and try? Or maybe something else is at fault there?
I've been having the exact same problem as you. It started after I replaced the screen and the usb flex.
Ghost touches 1-2 each second only on some apps (none on homescreen or settings). I noticed that it happen in 4.4.4 app drawer but not in the 4.2.2 app drawer. I got almost no ghost touches on 4.2.2 messaging app also. It happens in almost any app, like play store, dropbox,chrome....
I thought it was the battery so I replaced it, but it did not fix it.
I have been trying to troubleshoot the problem but I ran out of theories. I wish the best luck to find the solution, as I almost gave up on it. If you happen to solve it tell me.
I think i found out what's causing this issue.
My theory was that apps with a lot of white would trigger the ghost touches. So I tested with flashlight screen apps that only show white on the screen. As expected the ghost touches only started to appear when i turned the flashlight on.
Therefore my theory was correct.
In my case I will contact the seller that sold me the screen to see if I can get a replacement.
I've had the intermittent touch screen issue, just above the capacitive buttons and also the ghost touches.
Started about 2+ weeks ago.
I reverted back to the stock "HOME" launcher instead of the Google Now launcher and that seemed to have fixed the issue.
I will have to keep an eye out to see if it lasts.
Nexus4 Ghost touch navbar fixed (for rooted only)
Nubrig said:
So I bought a used N4 sold as is because the seller said he had some issues with the ROM and the touch sensitivity and all it needed was a stock ROM flash. I took up the challenge and flashed stock 4.4.4.
While I'm at the home screen everything's fine, as soon as opened the app drawer there were random touches all over the bottom half of the screen. Some were shown in the center and many at the bottom left corner but most were just random. I mean like 7-8 touches per second. The same happened whenever I went into play store, Opera or Chrome. Didn't test it further since I decided to try another rom.
Flashed Purity ROM and at first glance it worked flawlessly. Not random touches in home screen, app drawer or settings. Then I flash Gapps and the same thing happens with Play and Opera.
The funny thing is that the problem persists but at different circumstances. Can't pinpoint the exact cause. Should I get a new screen and try? Or maybe something else is at fault there?
Click to expand...
Click to collapse
Hi everyone. this is my first post. i may make some grammar mistakes, because english is not my native language.
I found a solution for the ghost touch issue on my nexus 4, so maybe it can help who is having the same problem.
1- Download and instal the NOMone Resolution Changer on Play store
(this is my first post here, so i cant paste de link here, but you will not have trouble to find it)
2- when asked, Allow superuser
3- open the app and change the height resolution to 1250. (it worked for me, but make some tests to see if you need to disable a bigger part of the screen to avoid de problem)
This is not the best way to keep using your phone, because you may lost a part of the usable screen, but worked for me.
Thanks!
I workaround this issue avoid using undervoling in the kernel, and avoid lower temperatures in phone, yes as you read ... this issue give my crazy when my phone was to hot and I tried to cold my phone using one ice cube in screen and back, the temperature of the phone down but ghost touches appears again, so played some videos to warm the phone again and dissapear again.
Don't ask me about how it works, or relation with screen, digitizer or battery, I don't understand but help me to workaround the issue.

Nexus 6p 7.1.1 scroll lag

I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Al--g said:
I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Click to expand...
Click to collapse
Hi, I made some tests in your issue doesn't occur on my 6P with stock 7.1.1.
Sent from my interstellar 6P
same here
Al--g said:
I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Click to expand...
Click to collapse
You aren't the only person who has experienced this issue but I haven't had it happen. I don't know if anyone found a solution but if you do a search in this section you should find a thread very similar to yours with a lot of responses. I think some people experienced the issue after updating to 7.1.1
jhs39 said:
You aren't the only person who has experienced this issue but I haven't had it happen. I don't know if anyone found a solution but if you do a search in this section you should find a thread very similar to yours with a lot of responses. I think some people experienced the issue after updating to 7.1.1
Click to expand...
Click to collapse
Thanks, I'll have a look. (Tried searching before but didn't find anything.)
For me the problem predates 7.1.1
I found the source of my scroll lag issue. I sometimes enable the magnification gesture in the accessibility settings (because I often use a particular transit app that has insanely small icons). I realized that when I have this setting turned on the scrolling gets laggy. Turning off the magnification gesture seems to solve the problem completely. Not sure if there's any workaround other than disabling the gesture setting.

Touchscreen Issues

I've just purchased a Tab S5e but appear to be having some issues with the touchscreen. I first noticed it when scrolling, occasionally the scrolling would stop and the device would click on anything that was under my finger. I also noticed this when playing a game where a finger needed to be held on the screen, it was sometimes appear to the game that my finger was removed.
I recorded a video of what i'm experiencing here: https://drive.google.com/file/d/1-33ixSpHRijjhb8g-MNLvbjMvuPRuGrQ. I did not remove my finger at all whilst drawing in white, but gaps appear.
I guess my question is has anyone else experienced this, or could this be a hardware fault? I thinking of returning this and waiting for the S6e or similar rumoured to be out soon.
Thanks all!
I'm experiencing touch screen problems where I sometimes need to tap the display 3 or 4 times before the screen will register the touch. I've only had mine for a few days but Im thinking about returning as well.
I was going through the threads for the first time to see if there were similar issues reported or tips to minimize the issue.
After switching from the Huawei Mate 20 Pro to the Samsung S10+ and from a Huawei tablet to this I have to say I'm seriously underwhelmed with Samsung.
jhs39 said:
I'm experiencing touch screen problems where I sometimes need to tap the display 3 or 4 times before the screen will register the touch. I've only had mine for a few days but Im thinking about returning as well.
I was going through the threads for the first time to see if there were similar issues reported or tips to minimize the issue.
After switching from the Huawei Mate 20 Pro to the Samsung S10+ and from a Huawei tablet to this I have to say I'm seriously underwhelmed with Samsung.
Click to expand...
Click to collapse
Did you somehow solve the probelm?
k.bergmann2 said:
Did you somehow solve the probelm?
Click to expand...
Click to collapse
Nope. The problem doesn't occur when playing games or using apps that test the display--but does with pretty much everything else. Some apps also have very pronounced jelly effect while scrolling including the Samsung Members App--scrolling through posts has so much jelly effect it makes me feel like I'm going blind.
Earlier Galaxy Tab devices had a calibration setting to adjust touch sensitivity but the type of panel used in the S5e apparently can't be user calibrated. Some people have claimed that the pointer speed setting is the same thing but touch sensitivity and response speed aren't the same thing and increasing that setting to the max didn't improve anything for me. If you want a faster response that's one thing but if the touch doesn't even register in the first place then there isn't anything to speed up.
The game optomizer service running in the background clearly ramps up the kernel when playing games to eliminate or minimize the touch issues and display test apps are treated like games and also get the extra performance boost--but with a locked bootloader I don't think there are any user options besides not purchasing Samsung in the first place.
Would a custom rom solve this?
k.bergmann2 said:
Would a custom rom solve this?
Click to expand...
Click to collapse
I always check before buying a tablet to make sure there is developement of custom ROMs in XDA. And the first thing I do when I get one is to root and install one. Are there still "touch problems" with my ROM? Yes and no. I've noticed with this and other tablets that when the tablet first boots, there can be a lag in touch response. But I don't think it has anything to do with "touch sensitivity". I think the problem is that the OS is still "setting up" and just isn't ready to accept touches. (Try it on a Win 10 box. There is a terrific delay between the time the desktop screen first appears and the time it is ready.) This can also be true of apps. The screen can display before the app is ready for input. IMNSHO, I think some people just love to find reasons to knock "the vendor they love to hate".:crying:
Since I bought this tablet, I noticed that issue, the screen detects the touch, but it does not perform the action I want, open an app, select something,etc. I learned to live with it, but that is annoying !!, I installed a Custom ROM specifically [ROM] [UNOFFICIAL] [gts4lvwifi] [10] LineageOS 17.1 and I can confirm that the issue disappears, the problem for which I returned to STOCK, is the cut down quality of Amazon Prime Video, Netflix, because Widevine Level certification . and now in STOCK, I lost Samsung PASS, because it detects that I have the rooted device. fyi, my model is SM-t720.

Screen Freezes and Problems Typing Text

Noticed quite recently that the phone keeps freezing on apps only way is to close the app down clear from recents and try again. Or lock the phone and unlock it. Also having problems now when typing something out the keyboard accepts my typing but the text does not show up on screen. So I could be writing something out and half way through the text stops showing up. Starting to get frustrated with this phone now. Especially with news of another new phone coming out and this 1 does seem to actually have so many faults.
Constant crashes now on certain apps. Mainly Chrome.
I know alot of people find Chrome buggy but on mostly every other phone I have never had crashes like this.
Chrome seems to have issues with 120 refresh rate from what I've read. Happens on mine and I've read about it happening in the s20. It's the only thing they slows down at all on my phone
Sent from my IN2025 using Tapatalk
I also see this in Chrome & Chrome Beta!
nathlynn22 said:
Noticed quite recently that the phone keeps freezing on apps only way is to close the app down clear from recents and try again. Or lock the phone and unlock it. Also having problems now when typing something out the keyboard accepts my typing but the text does not show up on screen. So I could be writing something out and half way through the text stops showing up. Starting to get frustrated with this phone now. Especially with news of another new phone coming out and this 1 does seem to actually have so many faults.
Click to expand...
Click to collapse
Yep notice that specially in gboard. And sometime screen freeze does occur
fosterqaz11 said:
Yep notice that specially in gboard. And sometime screen freeze does occur
Click to expand...
Click to collapse
Interesting. I use Gboard and haven't had a single freeze
Sent from my IN2025 using Tapatalk
This happens to me all the time with Chrome. Incredibly annoying. In fact, it happened as I was typing this!!
I've had these issues but they disappeared after I took the Android 11 DP for a test drive. After I rolled back I haven't seen any of these glitches at all.
I get this sometimes and as silly as it sounds I'm actually touching the phones screen further up on the display.
Cleaning the phones screen helps as well.
Think QHD can cause this too.
Haven't had this issue persistently as you've mentioned though.
crzycrkr said:
Chrome seems to have issues with 120 refresh rate from what I've read. Happens on mine and I've read about it happening in the s20. It's the only thing they slows down at all on my phone
Sent from my IN2025 using Tapatalk
Click to expand...
Click to collapse
I remember having the same issue with a OP7, so 60Hz
Shiki~ said:
I remember having the same issue with a OP7, so 60Hz
Click to expand...
Click to collapse
I never had a single slow down with chrome on my OP7 pro. All I know is I've read in many places 120hz send to be the problem with chrome. One way or the other, it's a chrome problem, not a phone problem
Sent from my IN2025 using Tapatalk
It's Chrome. I thought my 8 Pro was broken (I dropped it, then was having problems like you describe). Went back to my Nova5T, and Chrome hangs up in exactly the same way. Nothing to do with the OnePlus at all.

Categories

Resources