Screen Freezes and Problems Typing Text - OnePlus 8 Pro Questions & Answers

Noticed quite recently that the phone keeps freezing on apps only way is to close the app down clear from recents and try again. Or lock the phone and unlock it. Also having problems now when typing something out the keyboard accepts my typing but the text does not show up on screen. So I could be writing something out and half way through the text stops showing up. Starting to get frustrated with this phone now. Especially with news of another new phone coming out and this 1 does seem to actually have so many faults.

Constant crashes now on certain apps. Mainly Chrome.
I know alot of people find Chrome buggy but on mostly every other phone I have never had crashes like this.

Chrome seems to have issues with 120 refresh rate from what I've read. Happens on mine and I've read about it happening in the s20. It's the only thing they slows down at all on my phone
Sent from my IN2025 using Tapatalk

I also see this in Chrome & Chrome Beta!

nathlynn22 said:
Noticed quite recently that the phone keeps freezing on apps only way is to close the app down clear from recents and try again. Or lock the phone and unlock it. Also having problems now when typing something out the keyboard accepts my typing but the text does not show up on screen. So I could be writing something out and half way through the text stops showing up. Starting to get frustrated with this phone now. Especially with news of another new phone coming out and this 1 does seem to actually have so many faults.
Click to expand...
Click to collapse
Yep notice that specially in gboard. And sometime screen freeze does occur

fosterqaz11 said:
Yep notice that specially in gboard. And sometime screen freeze does occur
Click to expand...
Click to collapse
Interesting. I use Gboard and haven't had a single freeze
Sent from my IN2025 using Tapatalk

This happens to me all the time with Chrome. Incredibly annoying. In fact, it happened as I was typing this!!

I've had these issues but they disappeared after I took the Android 11 DP for a test drive. After I rolled back I haven't seen any of these glitches at all.

I get this sometimes and as silly as it sounds I'm actually touching the phones screen further up on the display.
Cleaning the phones screen helps as well.
Think QHD can cause this too.
Haven't had this issue persistently as you've mentioned though.

crzycrkr said:
Chrome seems to have issues with 120 refresh rate from what I've read. Happens on mine and I've read about it happening in the s20. It's the only thing they slows down at all on my phone
Sent from my IN2025 using Tapatalk
Click to expand...
Click to collapse
I remember having the same issue with a OP7, so 60Hz

Shiki~ said:
I remember having the same issue with a OP7, so 60Hz
Click to expand...
Click to collapse
I never had a single slow down with chrome on my OP7 pro. All I know is I've read in many places 120hz send to be the problem with chrome. One way or the other, it's a chrome problem, not a phone problem
Sent from my IN2025 using Tapatalk

It's Chrome. I thought my 8 Pro was broken (I dropped it, then was having problems like you describe). Went back to my Nova5T, and Chrome hangs up in exactly the same way. Nothing to do with the OnePlus at all.

Related

Keyboard and browser issues

My nexus 10 is freaking out all of the sudden. The keyboard is disappearing after I type a few keystrokes. I thought maybe swift key was the issue. Tried two other keyboards and it is still happening. In addition, my browser is force closing so much. It started last week after watching lots of video on it. Not sure if it's related. I thought the specific browser may have been the issue so I tried surfing in dolphin, Firefox, chrome, etc. It is crashing every few minutes. It is very frustrating. It sometimes seems related to the keyboard issue and sometimes seems totally independent. I literally had to post this from my phone because the tablet force closed the browser on me 5 times while trying to post. Sorry if this post is redundant but I couldn't find anything in my searches. Any suggestions would be welcome or help in pointing to where I might read about troubleshooting in a different thread.
Thanks!
Update: this doesn't explain the keyboard thing but I have noticed that when the app crashes, the wifi bars go from blue to grey. Is there a fix for that?
2nd update: it's quickly getting worse. Every app is crashing every few moments. Even gallery! Ahhhhh! Someone please help me!
I have been experiencing the same issue. Just recently started about a week ago. I have stock nexus 10. My browser of choice is Dolphin. I'm thinking the issue is with the keyboard not the browser.
Sent from my SCH-I535 using xda app-developers app
I have the same problem with my nexus 10 same issue with wifi also, when the keyboard drops out so does wifi. I also still have issues with Youtube refreshing half way through a video. Love this tablet but if it keeps it up iI'm selling it.
Same here. I'm having the exact same problems. All of them. The keyboard, apps crashing, Wifi bars going grey. I'm even get problems with YouTube, Play Store, and Feedly saying, "Tap to reconnect", and I have to press it like 3 or 4 times then it works. I think I know what the problem is though. If anyone is using Flash player. That might be causing the problem, because when I was using Adblock. I was getting horrible internet connecting then I disable it and then worked fine.

Horrible Stutters and Freezes on New Replacement Device

I got a replacement device with stock rom recently and it suddenly started to experience stutters, lags and freezes frequently. For example, I'd be typing on the keyboard and suddenly everything stops responding. It happens in Chrome, randomly whenever I'm using the keyboard, and basically throughout the rom.
One solution is for me to wait 2 minutes and it might suddenly start responding. But the only sure solution that always works is for me to lock and unlock the device a few times (using the power button) and everything goes back to normal for two minutes until it lags and freezes again.
Thoughts anyone?
I had all the same previous apps on my previous Nexus 4 and had no problems....
RMA karma.......
........
These are tough to troubleshoot, but to narrow it down to hardware vs. software, I'd do a Factory Reset, and test, before signing into your Google Account and d/l'ing all your apps. If it works fine for a time/day, THEN sign in and only add a few apps (set Market auto update/restore off for the time being). Naturally do the apps your require daily first, and check stability for some time before adding back your 'fluff' apps. Often a poor app can be the culprit.
This happened to my nexus 7. I had it for about a month and i noiced that it started lagging really bad. Watching a video was just horrible and the responsiveness of it was bad. I just thought that it was a app or the custom rom i was running. I factory restored it and locked the bootloader and it still lagged. I just RMA'd it and i got a new one that was much better.
wideasleep1 said:
These are tough to troubleshoot, but to narrow it down to hardware vs. software, I'd do a Factory Reset, and test, before signing into your Google Account and d/l'ing all your apps. If it works fine for a time/day, THEN sign in and only add a few apps (set Market auto update/restore off for the time being). Naturally do the apps your require daily first, and check stability for some time before adding back your 'fluff' apps. Often a poor app can be the culprit.
Click to expand...
Click to collapse
Actually the keyboard is screwed up too. In gesture typing it randomly draws lower on the keyboard than I'm actually drawing. I'm guessing that it is a hardware or touchscreen sensor problem. I did an RMA and Fido Asurion promised to have a replacement to me by July 3rd. The only problem is that they only seem to send out refurbished phones for RMA's.
montrealguy said:
Actually the keyboard is screwed up too. In gesture typing it randomly draws lower on the keyboard than I'm actually drawing. I'm guessing that it is a hardware or touchscreen sensor problem. I did an RMA and Fido Asurion promised to have a replacement to me by July 3rd. The only problem is that they only seem to send out refurbished phones for RMA's.
Click to expand...
Click to collapse
Yeah..if it's acting up after a Factory Reset, then no amount of fiddling will solve it. Sorry man!

Device occasionally stutters/unresponsive. Defective?

Ever since I first powered up the device and went through initial setup, I noticed there were moments where the device would stutter/hiccup and not respond for a split second. I did a factory reset and it still happens.
Anybody else having issues?
mrnamster said:
Ever since I first powered up the device and went through initial setup, I noticed there were moments where the device would stutter/hiccup and not respond for a split second. I did a factory reset and it still happens.
Anybody else having issues?
Click to expand...
Click to collapse
Not with the S7 itself, but I am getting a ton of scrolling lag on the chrome browser. Luckily the only thing that is lagging for me. Everything else is super fluid.
I AM using Nova launcher though. I hated stock S7 touchwiz launcher.
The only lag I've had is in package disabler pro scrolling through the list. No other apps are having issues for me. Might be worth returning/swapping out.
Slayix312 said:
Not with the S7 itself, but I am getting a ton of scrolling lag on the chrome browser. Luckily the only thing that is lagging for me. Everything else is super fluid.
I AM using Nova launcher though. I hated stock S7 touchwiz launcher.
Click to expand...
Click to collapse
Yes, it's happening a lot in Chrome. Tinder too. It also happens every 5-10 seconds or so when using the Gear VR.
I too am using Nova.
Mine doesn't stutter or lag. If I were you I would swap it out.
Swapped my S7 and it's still choppy, but it seems to be dependent on the app and not the device. Not defective.
Same here, I got me first S7 edge on the 4th of March, then swap it out due to defective screen (white spot on lcd) few days ago and now can't play video from websites, videos will sound like in fast forward mode, specially Facebook

Nexus 6p 7.1.1 scroll lag

I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Al--g said:
I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Click to expand...
Click to collapse
Hi, I made some tests in your issue doesn't occur on my 6P with stock 7.1.1.
Sent from my interstellar 6P
same here
Al--g said:
I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Click to expand...
Click to collapse
You aren't the only person who has experienced this issue but I haven't had it happen. I don't know if anyone found a solution but if you do a search in this section you should find a thread very similar to yours with a lot of responses. I think some people experienced the issue after updating to 7.1.1
jhs39 said:
You aren't the only person who has experienced this issue but I haven't had it happen. I don't know if anyone found a solution but if you do a search in this section you should find a thread very similar to yours with a lot of responses. I think some people experienced the issue after updating to 7.1.1
Click to expand...
Click to collapse
Thanks, I'll have a look. (Tried searching before but didn't find anything.)
For me the problem predates 7.1.1
I found the source of my scroll lag issue. I sometimes enable the magnification gesture in the accessibility settings (because I often use a particular transit app that has insanely small icons). I realized that when I have this setting turned on the scrolling gets laggy. Turning off the magnification gesture seems to solve the problem completely. Not sure if there's any workaround other than disabling the gesture setting.

touch registration issues

I thought it might be a sensitivity issue because I'm coming from a N6 where I barely touch the screen and it registers. I did some testing and turned on show visual feedback for taps in developer options and I started tapping on the screen in random places every 2 seconds and on average every 5th tap it didn't register and sometimes it's the second and I had issues sometimes where 3-4 taps in a row in different places wouldn't register. For me it's not isolated to certain parts of the screen like many people have found, for example only on edges.
My sample size isn't very much but I've figured out that the majority (or only UI elements because I haven't tested enough) tapping on or around UI elements such as toggle settings in the developer options, any app (swiping/scrolling in apps too) that this issue occurs. When I moved an app icon to create a new screen and started testing I never had any registration issues(visual feedback for taps and long pressing to bring up the wallpapers/widgets/home settings intermittently between taps)
So is this a hardware issue, software UI or maybe a mix of both? I don't know enough about touch screens and android. I don't want to RMA if it's software but I do if it's a hardware issue. Does anyone have any insight on this?
So I did a factory reset and it's working perfectly now. I don't know what was causing it but it's good to know it wasn't hardware
I have the same issue, fingers crossed the upcoming update will fix this.. Mostly its a software issue (or hoping so), but I've seen few complaining about this..
I have the same issue. Its most likely a software issue that can be addressed through an update.
Mine seems to come and go. Sometimes it's fine; sometimes I'm having the same issues you're describing.
I was thinking last night it seemed like every once in a while a double tap is required, after idling for a few seconds. This to me sounds like a driver issue that could be fixed.
Today however I'm thinking it might have something to do with cold dry fingers, as I was having it outside but it's totally fine now indoors.
Can't really put my finger on it yet. Gonna give it a few more days before I think about an RMA.
Any of you guys using SwiftKey beta?
edit: are you on 8.0 or the 8.1 preview?
Just got my xl today and I have this issue. It's just randomly around the screen and not in any specific area.
I believe my phone is not recognizing vertical sliding if it is diagonal, versus the same diagonal slide on my 6p is recognized. Not sure why this is happening but I believe it is intentionally being done because if I touch same spot and closer to vertical up and down, it recognizes it.
Ferenczy68 said:
Any of you guys using SwiftKey beta?
edit: are you on 8.0 or the 8.1 preview?
Click to expand...
Click to collapse
I am using swiftkey Beta on 8.0 and all functioning great
I don't know if this is related but I've been using accubattery and after I did a factory reset I didn't install it at first and everything was working great then I installed it and after awhile I noticed the issue come up again. I uninstalled it about an hour ago and did testing and the issue is gone.
I'm on 8.0
Issues came back even with accubattery uninstalled
I have the same problem. When trying to scroll a web page in Chrome, I have to touch twice to get the touch to register. Also having trouble with the long presses.
I'm on 8.0
I have Swiftkey (not beta)
I do not have Accubattery
I'm having major issues with this all of the sudden today. Something isn't right. Ugh - one issue after another.
I made a video of my issues:
https://www.youtube.com/watch?v=tfnE_Cv-s20
Sometimes, when trying to scroll a web page in Chrome beta, I have to touch twice to get the touch to register. Saw this on 8.0 and now on 8.1.
Neverendingxsin said:
I made a video of my issues:
https://www.youtube.com/watch?v=tfnE_Cv-s20
Click to expand...
Click to collapse
That's horrible. I opened my gboard in chrome and it doesn't do that for me but it will do that swiping/scrolling, randomly typing and with GUI elements sometimes. Multiple times in a row to where i have to just stop tapping and wait a second or two and tap again.
I'm going to try using the 8.1 dev preview to see what happens
I'm having this issue too
Sent from my Pixel 2 XL using XDA-Developers Legacy app
dekciw said:
That's horrible. I opened my gboard in chrome and it doesn't do that for me but it will do that swiping/scrolling, randomly typing and with GUI elements sometimes. Multiple times in a row to where i have to just stop tapping and wait a second or two and tap again.
I'm going to try using the 8.1 dev preview to see what happens
Click to expand...
Click to collapse
I get the same thing while typing, i'll think i tapped something (because I know i did) but it won't register. Extremely annoying and all 3 phones I've gone through had the same issue, getting tired of RMAing
I mainly get this problem with gboard and the home button. It will double click a lot when I only touch once
Sent from my Pixel 2 XL using XDA-Developers Legacy app
I'm also seeing this randomly as well! This is my biggest bug right now...
I installed the 8.1 dev preview and right off the bat it's working perfectly but let's see what happens in the next few hours. I don't understand why it's fine then all of a sudden not. It's completely ridiculous
Make sure you guys are enabling "show taps" under input in the developer options because when you tap and the visual feedback doesn't show then it's not registering. Enabling "pointer location" helps make it more obvious also
dekciw said:
I installed the 8.1 dev preview and right off the bat it's working perfectly but let's see what happens in the next few hours. I don't understand why it's fine then all of a sudden not. It's completely ridiculous
Make sure you guys are enabling "show taps" under input in the developer options because when you tap and the visual feedback doesn't show then it's not registering. Enabling "pointer location" helps make it more obvious also
Click to expand...
Click to collapse
I'm on 8.1 still having these issues
Sent from my Pixel 2 XL using XDA-Developers Legacy app

Categories

Resources