I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Al--g said:
I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
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Click to collapse
Hi, I made some tests in your issue doesn't occur on my 6P with stock 7.1.1.
Sent from my interstellar 6P
same here
Al--g said:
I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Click to expand...
Click to collapse
You aren't the only person who has experienced this issue but I haven't had it happen. I don't know if anyone found a solution but if you do a search in this section you should find a thread very similar to yours with a lot of responses. I think some people experienced the issue after updating to 7.1.1
jhs39 said:
You aren't the only person who has experienced this issue but I haven't had it happen. I don't know if anyone found a solution but if you do a search in this section you should find a thread very similar to yours with a lot of responses. I think some people experienced the issue after updating to 7.1.1
Click to expand...
Click to collapse
Thanks, I'll have a look. (Tried searching before but didn't find anything.)
For me the problem predates 7.1.1
I found the source of my scroll lag issue. I sometimes enable the magnification gesture in the accessibility settings (because I often use a particular transit app that has insanely small icons). I realized that when I have this setting turned on the scrolling gets laggy. Turning off the magnification gesture seems to solve the problem completely. Not sure if there's any workaround other than disabling the gesture setting.
Related
I have been having some weird issues with the Nexus 7 that google gave me so that they could look into the "lag issue".
There was stuff happening before I took the video, it launched the news & weather widget (I think) which prompted the orlando website to come up. Not really sure.
http://www.youtube.com/watch?v=4y34TzmPEtk&
http://www.youtube.com/watch?v=O42oNiyyvvY&
It is becoming a huge problem, and I am not sure what to do about it. I don't think a factory reset, or pushing a new firmware image down will fix the problem as it doesn't seem like it is consistent. If I reboot the device all works fine, after several hours 4+ it starts happening, reboot again and everything works alright.
Just really weird, and would appreciate some insight.
I got a replacement device with stock rom recently and it suddenly started to experience stutters, lags and freezes frequently. For example, I'd be typing on the keyboard and suddenly everything stops responding. It happens in Chrome, randomly whenever I'm using the keyboard, and basically throughout the rom.
One solution is for me to wait 2 minutes and it might suddenly start responding. But the only sure solution that always works is for me to lock and unlock the device a few times (using the power button) and everything goes back to normal for two minutes until it lags and freezes again.
Thoughts anyone?
I had all the same previous apps on my previous Nexus 4 and had no problems....
RMA karma.......
........
These are tough to troubleshoot, but to narrow it down to hardware vs. software, I'd do a Factory Reset, and test, before signing into your Google Account and d/l'ing all your apps. If it works fine for a time/day, THEN sign in and only add a few apps (set Market auto update/restore off for the time being). Naturally do the apps your require daily first, and check stability for some time before adding back your 'fluff' apps. Often a poor app can be the culprit.
This happened to my nexus 7. I had it for about a month and i noiced that it started lagging really bad. Watching a video was just horrible and the responsiveness of it was bad. I just thought that it was a app or the custom rom i was running. I factory restored it and locked the bootloader and it still lagged. I just RMA'd it and i got a new one that was much better.
wideasleep1 said:
These are tough to troubleshoot, but to narrow it down to hardware vs. software, I'd do a Factory Reset, and test, before signing into your Google Account and d/l'ing all your apps. If it works fine for a time/day, THEN sign in and only add a few apps (set Market auto update/restore off for the time being). Naturally do the apps your require daily first, and check stability for some time before adding back your 'fluff' apps. Often a poor app can be the culprit.
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Click to collapse
Actually the keyboard is screwed up too. In gesture typing it randomly draws lower on the keyboard than I'm actually drawing. I'm guessing that it is a hardware or touchscreen sensor problem. I did an RMA and Fido Asurion promised to have a replacement to me by July 3rd. The only problem is that they only seem to send out refurbished phones for RMA's.
montrealguy said:
Actually the keyboard is screwed up too. In gesture typing it randomly draws lower on the keyboard than I'm actually drawing. I'm guessing that it is a hardware or touchscreen sensor problem. I did an RMA and Fido Asurion promised to have a replacement to me by July 3rd. The only problem is that they only seem to send out refurbished phones for RMA's.
Click to expand...
Click to collapse
Yeah..if it's acting up after a Factory Reset, then no amount of fiddling will solve it. Sorry man!
Hi folks
I received my OP2 in July 2016, and this issue has been a mild periodic annoyance. As I approach the end of my warranty, I want to be 100% confident that this issue is software rather than hardware... (so rather than a fix, my highest priority is confirming that I do not have a hardware defect)
The issue is that the screen rotation will stop working for most, but not all apps (OnePlus Camera is the sole exception, it seems). It will rotate normally for a couple weeks and then I'll notice in some app, usually YouTube or Facebook first, that the screen orientation won't rotate anymore. Once I notice it in any app, no other app rotates either except the stock camera. I have been experiencing this symptom on-and-off for most of the time I've had the device, spanning multiple OOS releases (currently 3.5.8 and still happening).
A reboot fixes the condition, then it works fine for a week or two and comes back. OnePlus support suggested a factory reset, which I've done pursuing this issue before, and it didn't help (it immediately helped, obviously, but the issue did return on the same schedule as before).
I had my OP2 rooted, but still using the stock ROM otherwise, for several months (to be able to use Adblock). I reverted to 100% stock configuration pursuing this issue, it happened the same before/during/after the time it was rooted.
I have checked out the accelerometer with the app "Test Your Android" and watched the graph in the "gravity sensor" test. When the phone is in its non-rotating state and I rotate the phone, the graph lines cross but the app stays in portrait. This makes me think the phone knows it has rotated. I reboot the phone, redo the same test, and the graph looks similar except the app now rotates as well (ironic, really).
Is there a background service for "screen orientation" similar to how Play Services provides GPS information to other apps? If so, am I right in suspecting that the service responsible for answering the question, "what way is the device oriented currently?" is either not answering, or answering incorrectly?
I would prefer not to go to a third party ROM just to test this as I'm very happy with the current config of my device, other than this issue popping up from time to time. Any input is appreciated.
Thanks!
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
utkarsh102 said:
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
Click to expand...
Click to collapse
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
k1shy said:
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
Click to expand...
Click to collapse
In case you want suggestions, try these:
Bliss
Halogen
Validus
Lineage 13
Well, I have the same issue on my OP2 intermittently and it does not matter which rom I am using. In addition to OOS, I have had this issue on Marshmallow Cyanogenmod / Nougat Lineage based roms. Sooner or later it always returns. It seems to happen after longer uptime periods. E.g. with OOS3 I had an uptime stretch of 40+ days (without a reboot), so during this time I experienced the autorotation issue multiple times. It seems to get fixed by itself, but then comes back again. A reboot fixes it usually for longer period of time. As I am now on a custom rom, which is updated quite often, at least once of twice a week, the uptime stretches are not that long and I do not experience this issue often. I have noticed that the step counting sensors also stop working intermittently.
On rooted lineage based rom you can manually restart the sensors with following terminal commands:
su
stop sensors
start sensors
Don't know if this works on OOS. I made a tasker task shortcut for this on my homescreen.
Interesting...I have had the problem on-and-off I'd say, sometimes it follows this ~2 week pattern, sometimes it'll go longer than a month with no issues that I've noticed. Of course, it's also fairly rare that I watch videos on my phone and this is the main time that I realize it won't rotate.
Of course, with the current trend being to make all videos square with unnecessary obnoxious text in the letterbox black space, I suppose I'll never need to rotate my phone again </sarcasm>.
Prior to utkarsh102's suggestions I had already flashed AOSPExtended so I'm going to try rolling with this for a short time, if any issues surface (unrelated to my rotation issue) I'll try another ROM. Given that I'm trying to diagnose this issue before my warranty runs out (yeah, shoulda done it sooner, I know) I'll need to have a usable solution that can run stable for weeks uninterrupted to catch this again, if it's going to happen again.
FYI OnePlus support was entirely unhelpful about this issue. They completely disregarded the fact that it is intermittent and was not currently happening when I reported it to them. They were not able to suggest any diagnostic effort I could take to narrow down the issue further. Viewing the accelerometer readings was my own idea, not theirs. That suggestion absolutely should have come from them.
I do know I'm/we're not isolated in having this issue as there are other forum posts on various sites complaining of it.
I'll keep this thread updated with my findings, in the meantime anyone who has experienced this issue please chime in. It would be helpful to present to OnePlus, though I get the impression they won't care as they seem to have classified the 2 as a legacy product at this point. It's not like we're trying to get parts for a dot-matrix printer here.
Edit, October 2017, to provide an update without bumping the thread:
I've been using AOSPExtended on a constant basis since my last update to this thread and while I have experienced a variety of other issues, this particular one with the screen rotation has not affected me. My uptime has never been super long, but long enough at times that I should have seen this issue if it were going to happen following the same pattern as before.
I thought it might be a sensitivity issue because I'm coming from a N6 where I barely touch the screen and it registers. I did some testing and turned on show visual feedback for taps in developer options and I started tapping on the screen in random places every 2 seconds and on average every 5th tap it didn't register and sometimes it's the second and I had issues sometimes where 3-4 taps in a row in different places wouldn't register. For me it's not isolated to certain parts of the screen like many people have found, for example only on edges.
My sample size isn't very much but I've figured out that the majority (or only UI elements because I haven't tested enough) tapping on or around UI elements such as toggle settings in the developer options, any app (swiping/scrolling in apps too) that this issue occurs. When I moved an app icon to create a new screen and started testing I never had any registration issues(visual feedback for taps and long pressing to bring up the wallpapers/widgets/home settings intermittently between taps)
So is this a hardware issue, software UI or maybe a mix of both? I don't know enough about touch screens and android. I don't want to RMA if it's software but I do if it's a hardware issue. Does anyone have any insight on this?
So I did a factory reset and it's working perfectly now. I don't know what was causing it but it's good to know it wasn't hardware
I have the same issue, fingers crossed the upcoming update will fix this.. Mostly its a software issue (or hoping so), but I've seen few complaining about this..
I have the same issue. Its most likely a software issue that can be addressed through an update.
Mine seems to come and go. Sometimes it's fine; sometimes I'm having the same issues you're describing.
I was thinking last night it seemed like every once in a while a double tap is required, after idling for a few seconds. This to me sounds like a driver issue that could be fixed.
Today however I'm thinking it might have something to do with cold dry fingers, as I was having it outside but it's totally fine now indoors.
Can't really put my finger on it yet. Gonna give it a few more days before I think about an RMA.
Any of you guys using SwiftKey beta?
edit: are you on 8.0 or the 8.1 preview?
Just got my xl today and I have this issue. It's just randomly around the screen and not in any specific area.
I believe my phone is not recognizing vertical sliding if it is diagonal, versus the same diagonal slide on my 6p is recognized. Not sure why this is happening but I believe it is intentionally being done because if I touch same spot and closer to vertical up and down, it recognizes it.
Ferenczy68 said:
Any of you guys using SwiftKey beta?
edit: are you on 8.0 or the 8.1 preview?
Click to expand...
Click to collapse
I am using swiftkey Beta on 8.0 and all functioning great
I don't know if this is related but I've been using accubattery and after I did a factory reset I didn't install it at first and everything was working great then I installed it and after awhile I noticed the issue come up again. I uninstalled it about an hour ago and did testing and the issue is gone.
I'm on 8.0
Issues came back even with accubattery uninstalled
I have the same problem. When trying to scroll a web page in Chrome, I have to touch twice to get the touch to register. Also having trouble with the long presses.
I'm on 8.0
I have Swiftkey (not beta)
I do not have Accubattery
I'm having major issues with this all of the sudden today. Something isn't right. Ugh - one issue after another.
I made a video of my issues:
https://www.youtube.com/watch?v=tfnE_Cv-s20
Sometimes, when trying to scroll a web page in Chrome beta, I have to touch twice to get the touch to register. Saw this on 8.0 and now on 8.1.
Neverendingxsin said:
I made a video of my issues:
https://www.youtube.com/watch?v=tfnE_Cv-s20
Click to expand...
Click to collapse
That's horrible. I opened my gboard in chrome and it doesn't do that for me but it will do that swiping/scrolling, randomly typing and with GUI elements sometimes. Multiple times in a row to where i have to just stop tapping and wait a second or two and tap again.
I'm going to try using the 8.1 dev preview to see what happens
I'm having this issue too
Sent from my Pixel 2 XL using XDA-Developers Legacy app
dekciw said:
That's horrible. I opened my gboard in chrome and it doesn't do that for me but it will do that swiping/scrolling, randomly typing and with GUI elements sometimes. Multiple times in a row to where i have to just stop tapping and wait a second or two and tap again.
I'm going to try using the 8.1 dev preview to see what happens
Click to expand...
Click to collapse
I get the same thing while typing, i'll think i tapped something (because I know i did) but it won't register. Extremely annoying and all 3 phones I've gone through had the same issue, getting tired of RMAing
I mainly get this problem with gboard and the home button. It will double click a lot when I only touch once
Sent from my Pixel 2 XL using XDA-Developers Legacy app
I'm also seeing this randomly as well! This is my biggest bug right now...
I installed the 8.1 dev preview and right off the bat it's working perfectly but let's see what happens in the next few hours. I don't understand why it's fine then all of a sudden not. It's completely ridiculous
Make sure you guys are enabling "show taps" under input in the developer options because when you tap and the visual feedback doesn't show then it's not registering. Enabling "pointer location" helps make it more obvious also
dekciw said:
I installed the 8.1 dev preview and right off the bat it's working perfectly but let's see what happens in the next few hours. I don't understand why it's fine then all of a sudden not. It's completely ridiculous
Make sure you guys are enabling "show taps" under input in the developer options because when you tap and the visual feedback doesn't show then it's not registering. Enabling "pointer location" helps make it more obvious also
Click to expand...
Click to collapse
I'm on 8.1 still having these issues
Sent from my Pixel 2 XL using XDA-Developers Legacy app
I've just purchased a Tab S5e but appear to be having some issues with the touchscreen. I first noticed it when scrolling, occasionally the scrolling would stop and the device would click on anything that was under my finger. I also noticed this when playing a game where a finger needed to be held on the screen, it was sometimes appear to the game that my finger was removed.
I recorded a video of what i'm experiencing here: https://drive.google.com/file/d/1-33ixSpHRijjhb8g-MNLvbjMvuPRuGrQ. I did not remove my finger at all whilst drawing in white, but gaps appear.
I guess my question is has anyone else experienced this, or could this be a hardware fault? I thinking of returning this and waiting for the S6e or similar rumoured to be out soon.
Thanks all!
I'm experiencing touch screen problems where I sometimes need to tap the display 3 or 4 times before the screen will register the touch. I've only had mine for a few days but Im thinking about returning as well.
I was going through the threads for the first time to see if there were similar issues reported or tips to minimize the issue.
After switching from the Huawei Mate 20 Pro to the Samsung S10+ and from a Huawei tablet to this I have to say I'm seriously underwhelmed with Samsung.
jhs39 said:
I'm experiencing touch screen problems where I sometimes need to tap the display 3 or 4 times before the screen will register the touch. I've only had mine for a few days but Im thinking about returning as well.
I was going through the threads for the first time to see if there were similar issues reported or tips to minimize the issue.
After switching from the Huawei Mate 20 Pro to the Samsung S10+ and from a Huawei tablet to this I have to say I'm seriously underwhelmed with Samsung.
Click to expand...
Click to collapse
Did you somehow solve the probelm?
k.bergmann2 said:
Did you somehow solve the probelm?
Click to expand...
Click to collapse
Nope. The problem doesn't occur when playing games or using apps that test the display--but does with pretty much everything else. Some apps also have very pronounced jelly effect while scrolling including the Samsung Members App--scrolling through posts has so much jelly effect it makes me feel like I'm going blind.
Earlier Galaxy Tab devices had a calibration setting to adjust touch sensitivity but the type of panel used in the S5e apparently can't be user calibrated. Some people have claimed that the pointer speed setting is the same thing but touch sensitivity and response speed aren't the same thing and increasing that setting to the max didn't improve anything for me. If you want a faster response that's one thing but if the touch doesn't even register in the first place then there isn't anything to speed up.
The game optomizer service running in the background clearly ramps up the kernel when playing games to eliminate or minimize the touch issues and display test apps are treated like games and also get the extra performance boost--but with a locked bootloader I don't think there are any user options besides not purchasing Samsung in the first place.
Would a custom rom solve this?
k.bergmann2 said:
Would a custom rom solve this?
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Click to collapse
I always check before buying a tablet to make sure there is developement of custom ROMs in XDA. And the first thing I do when I get one is to root and install one. Are there still "touch problems" with my ROM? Yes and no. I've noticed with this and other tablets that when the tablet first boots, there can be a lag in touch response. But I don't think it has anything to do with "touch sensitivity". I think the problem is that the OS is still "setting up" and just isn't ready to accept touches. (Try it on a Win 10 box. There is a terrific delay between the time the desktop screen first appears and the time it is ready.) This can also be true of apps. The screen can display before the app is ready for input. IMNSHO, I think some people just love to find reasons to knock "the vendor they love to hate".:crying:
Since I bought this tablet, I noticed that issue, the screen detects the touch, but it does not perform the action I want, open an app, select something,etc. I learned to live with it, but that is annoying !!, I installed a Custom ROM specifically [ROM] [UNOFFICIAL] [gts4lvwifi] [10] LineageOS 17.1 and I can confirm that the issue disappears, the problem for which I returned to STOCK, is the cut down quality of Amazon Prime Video, Netflix, because Widevine Level certification . and now in STOCK, I lost Samsung PASS, because it detects that I have the rooted device. fyi, my model is SM-t720.