Samsung to push an OTA update to Limit the Note 7 Charging to 60% or normal capacity - T-Mobile Note 7 Guides, News, & Discussion

Reference: http://www.zdnet.com/article/samsung-to-deploy-sw-upgrade-to-cap-note-7-charging-to-60-percent/
Samsung will push the OTA update to users that refuse to exchange or delay return of the now recalled device on September 20th. They did not comment on the replacement devices or if they will have a patch as well. I wonder if this is how they were able to "Repair" the devices so quickly if so it's a big blow to users who were expecting a larger battery capacity.

DeadPhoenix said:
Reference: http://www.zdnet.com/article/samsung-to-deploy-sw-upgrade-to-cap-note-7-charging-to-60-percent/
Samsung will push the OTA update to users that refuse to exchange or delay return of the now recalled device on September 20th. They did not comment on the replacement devices or if they will have a patch as well. I wonder if this is how they were able to "Repair" the devices so quickly if so it's a big blow to users who were expecting a larger battery capacity.
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Click to collapse
I wonder if they'll be able to cap the charge amount if Knox isn't installed.
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DeadPhoenix said:
Reference: http://www.zdnet.com/article/samsung-to-deploy-sw-upgrade-to-cap-note-7-charging-to-60-percent/
Samsung will push the OTA update to users that refuse to exchange or delay return of the now recalled device on September 20th. They did not comment on the replacement devices or if they will have a patch as well. I wonder if this is how they were able to "Repair" the devices so quickly if so it's a big blow to users who were expecting a larger battery capacity.
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Click to collapse
That is only in Korea they they are doing that.
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!

truckerdewd said:
That is only in Korea they they are doing that.
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
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It’s not clear if and when the update will be rolled out in other markets but Samsung is talking to carriers about it.

truckerdewd said:
That is only in Korea they they are doing that.
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
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DeadPhoenix said:
It’s not clear if and when the update will be rolled out in other markets but Samsung is talking to carriers about it.
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Any source for them "talking to carriers" about it? I was under the impression it was also only in Korea. I'll just disregard any OTA's until the replacements come in, whenever that shall be.

DeadPhoenix said:
I wonder if this is how they were able to "Repair" the devices so quickly if so it's a big blow to users who were expecting a larger battery capacity.
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Click to collapse
This is a fix for those who don't want to return their phones: limit the battery charging so that it won't reach critical mass. They haven't been able to "repair the devices so quickly", all Samsung is doing is expediting distribution from the non-exploding battery factories (allegedly China, as opposed to Korea) so that people can get the new stock faster. Even with that, although it's possible they can start showing up next week, there's no way they can fill the demand from people who have returned their phones. It will probably take a few weeks to a month or two for Samsung and their retailers to catch up

just to clear things up: for now only in Korea, in US needs to be reviewed and approved by that cpsc first. It's a temporary fix for N7's with possibly faulty batteries only, before they're exchanged. Not something you'll see on replacement N7. I'm not even sure it will ever be approved here, since it may be sending confusing message, which originally was: stop using it, shut it down and return it. So now we have fix and you can use it again? Could be wet dream for lawyers. Also the question is: is keeping charge bellow 60% stopping the overheating and fire, or is it just lowering the intensity and heat? Samsung never fully explained what the problem is exactly, but I would speculate if you have internal short, as Samsung suggested the problem is, then even at 60 % charge, there could be a lot heat released, but without knowing exact process of failure, who knows if this fix is 100% effective.

Its a bull crap update.
Its not to fix the phones.
Its to stop people from using them until they make replacements.
Which is crap because most people, like myself, dont want a loaner phone. Which just jacks up everything nd 9 out of 10 you get screw on if.
But we want to keep are phones amd trade them in for a new note 7 that works, same day.
So samsung is thinking that limiting the charge will get more people to turn there phones in.
Im pretty sure samsung cant keep up with the deman to make new phones so there trying to grab the old phone and replace the battert finish them up and resell them.
I just hope they can finisj up nee stock. Get tjem in store and have the exchange go over nicely. Because rightnow it looks like hell

Related

Talked to Tmobile today regarding what to do

I talked to tmobile on their twitter help page and then called them. The rep told me on the phone I can keep the device if I like and when they get replacements in they will ship the replacement FIRST and then I can send them back my original Note 7. I ordered mine via the store so I have to deal with corporate. Tmobile help page told me the same thing I can keep my Note and simply swap it out but said I can have it shipped to the store too.
I hope this is the case and I can have it shipped to my house and simply send the old one back. The only store near me is always busy and their staff is a PITA to deal with.
I do have an S7 to use as a backup but hate the small screen and I don't want to get a refund then have to wait for that to be put back on the card.
I am watching the V20 too. I might be out next week BUT we know how the G5 has issues and turned into a major flop. I'd hate leaving the Note and it ends up the V20 is a POS phone and stuck with a worse phone.
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
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barfingmonkey said:
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
Sent from my SM-N930T using Tapatalk
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You mean the reps? I think Tmobile is being pretty straight forward, so far compared to the other carriers who are not even really sure what to do yet. Overall though I hate the reps especially the ones in the stores. Most are clueless. The store basically says if you ordered it you have to go through Tmobile and the store won't issue a refund.
What problems did the G5 have?
barfingmonkey said:
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
Sent from my SM-N930T using Tapatalk
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vibrantliker said:
What problems did the G5 have?
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I hear battery life and the modules some were reporting they become loose over time and durability issues too I've seen people talk about. Overall a crap device that was hyped a lot before launch. I don't want to get a v20 and it has issues and is a crap phone. At least with the Note I know what I'm getting.
stlbluesfan said:
I hear battery life and the modules some were reporting they become loose over time and durability issues too I've seen people talk about. Overall a crap device that was hyped a lot before launch. I don't want to get a v20 and it has issues and is a crap phone. At least with the Note I know what I'm getting.
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The V20 is gonna be a monster. I actually owned the V10 and it was a power house. Very durable. V20 would be the only reason for me leaving Note 7
barfingmonkey said:
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
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From a business perspective, this is not the result of incompetence. They know that trial lawyers are waiting around for the first Note 7 from T-Mobile to burn so they can hit them (and Samsung) with a class-action lawsuit. If that happens, the cost to T-Mobile will be huge, so they are trying to get the Note 7s back ASAP, even though they aren't ready for it. This is a totally unexpected event. They didn't stockpile alternate phones in the last few weeks in preparation for a bunch of people trading back their brand-new Note 7s.
They should allow a pre order replacement so not everyone is calling them or everyone going to the store at once when the new phones are available. It's gonna get chaotic.
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Not returning mine. If it was going to blow up should have happened by now. Use original chargers ppl.
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dirtymindedx said:
Not returning mine. If it was going to blow up should have happened by now. Use original chargers ppl.
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Thing is there is no official time line of events. Who knows how the failure works and when, not saying most will be affected but saying it hasnt happened yet isnt really concrete proof it wont ever happen.
Like the ring of death on the Xbox 360.
Also no phone should explode if you are using a different charger. Thats again a failure of the manufacturer
Note 7 replacement
I just received this email from T-Mobile
Dear Customer,
Samsung notified us today that they are recalling the Galaxy Note7 due to a battery safety concern. There have been 35 cases reported globally as of September 1st. Samsung has communicated to us that they will have replacement Note7 devices that should be available in the next 2-4 weeks.
As our customer, your safety is our number one priority. We're making it easy for you to return and exchange your Galaxy Note7, free of charge.
You have options:
1.Sign up and we’ll let you know when the new Samsung Galaxy Note7 is available
2.Switch to a new device
3.Return phone for a full refund
Sent from my SM-N930T using XDA-Developers mobile app
I'm a bit conflicted. Odds are there is nothing wrong with my battery, and otherwise this phone is perfect. Who knows if the replacement, rushed out in the next couple of weeks, will be as good.
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rcobourn said:
I'm a bit conflicted. Odds are there is nothing wrong with my battery, and otherwise this phone is perfect. Who knows if the replacement, rushed out in the next couple of weeks, will be as good.
Sent from my SM-N930T using Tapatalk
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Probably the same with mine, but I'd rather be safe than sorry, the rep I spoke with that was a supervisor said we have until the 30th to decide
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lildoggs said:
I just received this email from T-Mobile
Dear Customer,
Samsung notified us today that they are recalling the Galaxy Note7 due to a battery safety concern. There have been 35 cases reported globally as of September 1st. Samsung has communicated to us that they will have replacement Note7 devices that should be available in the next 2-4 weeks.
As our customer, your safety is our number one priority. We're making it easy for you to return and exchange your Galaxy Note7, free of charge.
You have options:
1.Sign up and we’ll let you know when the new Samsung Galaxy Note7 is available
2.Switch to a new device
3.Return phone for a full refund
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
Got the same email. I had already filled out the form to be notified when they had a replacement in stock prior to getting the email.
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
I'm not having any issues with mine either but just for safety proposes I'm going to get the replacement. Just in case. Lol
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im good
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rcobourn said:
I'm a bit conflicted. Odds are there is nothing wrong with my battery, and otherwise this phone is perfect. Who knows if the replacement, rushed out in the next couple of weeks, will be as good.
Sent from my SM-N930T using Tapatalk
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Click to collapse
I posted a similar post yesterday, I've seen it with HTC and Samsung where a few months into sales of a phone they seem to silently switch manufacturing to another vendor or use cheaper parts I guess to improve profits.....so my thought is now with this whole recall and it's cost to the bottom line will Samsung (A) Keep everything quality wise the same and take the full hit? or (B) Save every penny they can short of the battery pack? (i.e cheaper made camera parts from cheaper vendor etc)
You know someone on the boards the other day brought up a good point.
If the CPSC gets involved with this (as of now they are NOT) it will be illegal to sell a note 7 that has been recalled. So if you were going to sell your faulty Note 7 on ebay or something
it would be illegal.
So i would def get a replacement if you are planning to sell down the road.
My wife and I will trade ours in when they get the replacements in stock. We're not going to trade it in just quite yet.
its my understanding that T Mobile US might not be affected by the recall at all, and we all might not wind up needing new phones.

AT&T Will Let Customers With Replacement Galaxy Note 7s Swap Out Their Devices

Bad news for Samsung keeps on coming
AT&T will allow any of its customers with replacement Samsung Galaxy Note 7 devices to swap them out for a different smartphone, the company tells The Verge. The move follows Sprint's decision to let its customers return replacement Note 7s for a device from a different manufacturer on the heels of a replacement Note 7 catching fire on a plane earlier this week. The US Consumer Product Safety Commission has opened an investigation into the fire.
At this rate it's likely that Verizon and T-Mobile won't be too far behind in offering to swap out replacement Note 7 devices. With the uncertainty around the safety of the Note 7, offering a full exchange is the easiest way to ease the worries of consumers until the CPSC completes its investigation. If you're an AT&T or Sprint customer, you can take your replacement Note 7 back to the carriers' respective retail stores and exchange the devices for another smartphone of your choosing.
http://www.theverge.com/circuitbrea...tt-samsung-galaxy-note-7-replacement-exchange
Interesting. Not sure what i would do. So far i am enjoying my replacement note 7. If it comes to it i guess i will have to make a decision but i need more info before making that move. Its a shame, Samsung makes good stuff, its unfortunate they are having these issues. We shall see
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If the pixel lured me more I would be all over this but it's just meh. Only reason would be for the software and to be honest. touchwiz isn't as bad as I remember it...this is coming from a nexus guy.
I just called AT&T and none of the Reps seem to know anything about this so called return hmmm.
sugaman said:
I just called AT&T and none of the Reps seem to know anything about this so called return hmmm.
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Yeah I also called. The rep put me on hold to do some research on it and read it . It's something all reps doesn't know about yet. You have to the end of the month to do so. I have the option to switch it out to another device or just return it for a free refund. He made sure that was stated on my account for me to not have problems.
sugaman said:
I just called AT&T and none of the Reps seem to know anything about this so called return hmmm.
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Yep, it's probably craziness in the near future for us, all over again. All four carriers are allowing an exchange now, Ihttps://www.google.com/amp/www.theverge.com/platform/amp/circuitbreaker/2016/10/7/13202250/att-samsung-galaxy-note-7-replacement-exchange
I don't see a future with note 7 in hand. I do love the phone., hope it's not recalled again but its not looking good.
At leaset in the next few weeks we will have a few more phone choices...... unlike last month. I am thinking of.jumping to the V20 if a 2nd recall happens
This really sucks because I've fallen in love with my Note 7. There's not even any other phone on AT&T that I would get with the exception of the S7 edge. I'm really hoping this guy turns out to be a scam artist.
dooku77 said:
This really sucks because I've fallen in love with my Note 7. There's not even any other phone on AT&T that I would get with the exception of the S7 edge. I'm really hoping this guy turns out to be a scam artist.
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Carriers must know something we don't... I think if there was any chance of this being fake they wouldn't have reacted this way so quickly. I think they know something we don't.
Chadly said:
Carriers must know something we don't... I think if there was any chance of this being fake they wouldn't have reacted this way so quickly. I think they know something we don't.
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I know. I might jump ship. The carrier's have to know something. Since when does AT&T reach out to Android Central to tell them they are also on board with the device turn in.
I feel there is little choice but to change. It's only a matter of time before the next report of a burning replacement and good luck selling this second hand in the future . I will try the v20. I wish I had kept my Note5 and not lost $350 on selling it.
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Chadly said:
Carriers must know something we don't... I think if there was any chance of this being fake they wouldn't have reacted this way so quickly. I think they know something we don't.
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I've been thinking the same thing all day. A CSPC official said in an article that if the phone was a replacement one that there will more than likely be another recall.
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and here i am completely unable to even buy a note 7. AT&T keeps telling me no since i opted for the refund instead of a loaner phone. I fumed so much over that.
Not even sure which phone to go with. The Note 7 was the only phone that checked all the boxes. I sold my S7 Edge to get it, and I am not going to go buy another one.
-big screen
-water resistance
-expandable storage
-fast charging
-no on screen buttons
Not necessarily guys, relax. They may be doing this just to cover their own ass. I would like to believe that if anything real serious was known an announcement would be made my Samsung.
We shall see i the days to come. Samsung reacted quickly the 1st time, lets see what happens
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I just hope the v20 has a good screen.
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Mayonesa said:
Not necessarily guys, relax. They may be doing this just to cover their own ass. I would like to believe that if anything real serious was known an announcement would be made my Samsung.
We shall see i the days to come. Samsung reacted quickly the 1st time, lets see what happens
Sent from my SAMSUNG-SM-N930A using Tapatalk
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I just feel this phone will be at the bottom.of the pile like a non flagship budget. For cases, accessories, updates ect... . Not many people are on board with the note 7, if there is no recall not many will be on board with all the bad press. So why would anyone put any effort or invest money/more products into the note 7. Speaking. Of, we will surely not see a functional.curved glass SP. In my line of work tempered sp is a must. One reason why I may go v20, same.screen real estate as the note 7 but not curved so SP will actually stay on.
The note 7 and bogo deal was the only reason I upgraded and added a phone to my plan. Samsung had no other device I want so now I may get screwed out of the bogo and have to pay more each month than I had originally planned and I can't take back my note 5 now, which I gave to our functioning disabled son
Its absolutely tragic that this is happening. I really wanted this device to be my go to for the next couple of years. Its my first phone since the Note 4 was released and its a beast! I guess in the race to create a flagship like this Samsung has finally cut too many corners. It seems to me that the inherent design of the battery and the chassis just aren't optimal. They should have spent a bit more time on the battery enclosure and possibly reduced the battery capacity slightly to compensate for the tight tolerances. Im not even really sure that would have done anything to help. But anyhow, I think the rest of the community will probably feel the pain. I have already started looking at other devices, leaning (for the first time in 8 years) towards another iPhone. Or I can go to the Pixel xl. Everything other than the Note 7 released this year has been such a let down though.
tazbo28 said:
Its absolutely tragic that this is happening. I really wanted this device to be my go to for the next couple of years. Its my first phone since the Note 4 was released and its a beast! I guess in the race to create a flagship like this Samsung has finally cut too many corners. It seems to me that the inherent design of the battery and the chassis just aren't optimal. They should have spent a bit more time on the battery enclosure and possibly reduced the battery capacity slightly to compensate for the tight tolerances. Im not even really sure that would have done anything to help. But anyhow, I think the rest of the community will probably feel the pain. I have already started looking at other devices, leaning (for the first time in 8 years) towards another iPhone. Or I can go to the Pixel xl. Everything other than the Note 7 released this year has been such a let down though.
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I'm in the exact position bro. Wow off topic but I just took my phone in the shower with me and obviously it got soaked and now the loud speaker sounds all distorted...
Chadly said:
I'm in the exact position bro. Wow off topic but I just took my phone in the shower with me and obviously it got soaked and now the loud speaker sounds all distorted...
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For sure! Yikes, I believe that steam and heat actually causes the rubber seals to loosen a bit. Its one of the only ways that you can actually get water damage on these devices other than taking them too deep in the water. Sorry bud, Im sure you can still give it back though when/if you decide too. lol
So it's not normal for the loudspeaker to sound like crap after? It seems like it's back to normal now.
Chadly said:
So it's not normal for the loudspeaker to sound like crap after? It seems like it's back to normal now.
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Yes it is normal until it dries out.

Note 7 v2 being investigated for a possible recall on the new V2 Note7

This is so sad as soon as T-mobile let me take this this back I'm going to return my (Replaced v2 Note7) for my money back and maybe buy a used s7 edge til the Note8.
Sprint and AT&T already is letting customers return the newly replaced v2 Note7 for a full refund.
http://www.theverge.com/2016/10/7/13196456/sprint-galaxy-note-7-replacement-exchange
http://bgr.com/2016/10/07/galaxy-note-7-exchange-refund-sprint-t-mobile-att-verizon/
Sprint
Sprint was the first carrier to announce unconditional replacements for any customers with a Note 7. “If a Sprint customer with a replacement Note 7 has any concerns regarding their device, we will exchange it for any other device at any Sprint retail store during the investigation window,” a Sprint representative told Recode.
The return policy will presumably get customers the full retail price of the phone towards another device, and given the big sticker price on a Note 7, customers should be able to pick up just about any other smartphone.
T-Mobile
While T-Mobile doesn’t have a specific policy in place for Note 7 devices, the company also told Recode that customers with a Note 7 can use T-Mobile’s standard 14-day “remorse” policy to return or exchange their phone. The 14-day period starts from when customers picked up their replacement Note 7 devices, so most people should still be covered under that window.
AT&T
AT&T followed Sprint’s lead, telling The Verge that customers with a Note 7 can bring their phones into a store and exchange them for any other smartphone. There’s no specified window on how long you have to bring your device in, but given the ongoing investigation by the US Consumer Product Safety Commission, it’s not likely to end any time soon.
Verizon
Verizon hasn’t fully outlined its exchange program, but it has committed to exchanging devices. In a statement, a Verizon spokesperson told BGR “for any Verizon customer concerned about the safety of their replacement Note7 smartphone, they will be able to exchange it for an alternate smartphone. We will provide additional details later today.”
T-Mobile is allowing it too.
charlieb620 said:
T-Mobile is allowing it too.
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Cool thx, I'm going to return then.
I'm going to wait and see if turns out to be a second recall. Looks like the carrier are getting jump on it maybe they know already there's going to be another recall. If they do recall it again you can forget about software updates from the carriers. Now I have to decide if I want to get the LG V20 or go back to the iPhone SE if they do a 2nd recall. Battery life on that little phone was awesome. Only phone I managed to get 1 1/2 days of usage before having to charge it. What a ride from the anticipation of receiving the device to this now. At least I got 2 256gb memory cards out of this ordeal.
ATT may stop selling the Note 7
http://www.technobuffalo.com/2016/1...-in-unprecedented-move-following-latest-fire/
keeps getting worse for the Note 7. If that happens most likely the rest of the carriers will follow through.
Wow this sucks, theres no other phone that I like out there right now either. Pixel looks nice but no sd cards kills it for me, the 4k will eat up the sd card, even with unlimited cloud storage. v20 is eh.... and iphone 7... well its an iphone...
Wow I just got my replacement today lol. I'm hoping it's just a one off that exploded I really like this phone and I don't want an official recall on V2.
The Pixel is the only other choice for me too but I don't think the camera on the Pixel will produce the depth that the note 7 does and I love those deep looking shots.
Just returned the Note7 v2 for a full refund. Using an LG G3 as a temp phone for now, tired of all these crap.
Welp, time to return my V2, and get another replacement Note 7, and do the 256GB SD Card trick again :'D. Then return that for a $50 restocking fee and get the Pixel.... /sarcasm
or was it?
I got mine the other. Everything is perfect, which I'm quite surprised lol. Did a back up restore and I thought it would get hot and it didn't. It wasn't even laggy while downloading and installing my apps. I seriously hope there is no recall. This phone just rocks at least for now.
Sent from my SM-N930T using XDA-Developers mobile app
Considering there have been no other reports ov v2 phones melting, I'm inclined to think it's a one-off event so I plan to keep mine until I hear differently. I really like this phone, and being a JOD customer, I don't worry about resale value.
kdoweb said:
Just returned the Note7 v2 for a full refund. Using an LG G3 as a temp phone for now, tired of all these crap.
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What's funny is you got 61 post total and you finally create a thread to spread what might be false info depending on if the phone that burns up ends up being a version one note 7
TechBSwift said:
What's funny is you got 61 post total and you finally create a thread to spread what might be false info depending on if the phone that burns up ends up being a version one note 7
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Click to collapse
To each his own. I do hope your note 7 wont overheat, I rather be safe then sorry.
Maris_ said:
Considering there have been no other reports ov v2 phones melting, I'm inclined to think it's a one-off event so I plan to keep mine until I hear differently. I really like this phone, and being a JOD customer, I don't worry about resale value.
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Yeah there is another V2 in Taiwan that started smoking. Getting interesting
pcriz said:
Yeah there is another V2 in Taiwan that started smoking. Getting interesting
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If all the US carriers are letting us return with no questions ask, that alone is reason enough for me to return.
I might buy this phone:
http://www.bestbuy.com/site/samsung...5ac&ksprof_id=10&ksaffcode=1943582&ksdevice=c
Maris_ said:
Considering there have been no other reports ov v2 phones melting, I'm inclined to think it's a one-off event so I plan to keep mine until I hear differently. I really like this phone, and being a JOD customer, I don't worry about resale value.
Click to expand...
Click to collapse
http://www.androidcentral.com/alleged-replacement-note-7-catches-fire-minnesota
their are now 3 reports of v2 note 7 problems.
Intub8 said:
http://www.androidcentral.com/alleged-replacement-note-7-catches-fire-minnesota
their are now 3 reports of v2 note 7 problems.
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It's over. Even if all three are proven to be false or another recall happens and they actually get it right, no airline will ever let you carry a note 7 again. Even if you get past security the little ***** sitting next to you will probably freak and scream you brought a bomb on the plane.
The average person thinks every phone is a iPhone or a Galaxy, you honestly think they will believe your device is safe if they find out it is a note 7?
If tmobile had any class they would give us at the very least our previous pre upgrade phone free of charge until the next note or whatever you decide to upgrade to. Instead many of us will be forced into buying a phone we don't want, wasting a Jump, etc.
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NXLTrauma25 said:
It's over. Even if all three are proven to be false or another recall happens and they actually get it right, no airline will ever let you carry a note 7 again. Even if you get past security the little ***** sitting next to you will probably freak and scream you brought a bomb on the plane.
The average person thinks every phone is a iPhone or a Galaxy, you honestly think they will believe your device is safe if they find out it is a note 7?
If tmobile had any class they would give us at the very least our previous pre upgrade phone free of charge until the next note or whatever you decide to upgrade to. Instead many of us will be forced into buying a phone we don't want, wasting a Jump, etc.
Sent from my SM-N930T using XDA-Developers mobile app
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Click to collapse
I agree. I wish I could go back to August and just not buy the phone. I traded in my s7 edge and paid $180 to upgrade early. Not to mention the deposit for 2 notes. I will never see that money again. So I can get another s7 edge and be out the cash I paid to upgrade early and have to start back at payment number 1 out of 24. Feel like a rape victim from law and order.
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https://imgur.com/gallery/BGWPK
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barfingmonkey said:
https://imgur.com/gallery/BGWPK
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That video was somewhat disheartening. And only 2 hours old?
All I need is for that to hit the news then my daughter and my mother will both have a tizzy all over again and start worrying about Samsung melting my face off.
This has been a pretty rough ride. I feel like I bought a Ford Pinto.
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Will AT&T turn off the phones in time if you do not return it?

Will AT&T turn off the phones in time if you do not return it? Maybe a couple months or ? I wouldn't be surprised if they did.
Thinking of my options and if I can hold off until the S8 release. BTW, I don't fly commercially, but they could cripple the phone so bad it could be pretty useless.
Phredeee said:
Will AT&T turn off the phones in time if you do not return it? Maybe a couple months or ? I wouldn't be surprised if they did.
Thinking of my options and if I can hold off until the S8 release. BTW, I don't fly commercially, but they could cripple the phone so bad it could be pretty useless.
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In just got a text from ATT saying that on Oct 15, all Note 7's will officially be banned on all flights by the FAA.
As for a shut down, its possible, but not confirmed. If it happens though, it'll most likely be a few months down the road. Enough time for people to find replacement phones. I wouldn't be surprised if it was soon after the S8 launch.
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They're not going to remotely shut then all down.. Even in the policy and texts you notice that they say you're 'highly recommended' to return it. When it comes to installments, legally it may be smarter for them not to charge people, because then the 'loan' may be subject to lemon law or something similar, but that's over my pay grade.
For those worried about being shut down, just look at the Quickfire. That phone was recalled and people still have them on the network (probably only 2 or 3 after all this time). Point being, they can't just shut em off unless they can prove it's harmful to the network. While the note can seriously damage itself and possibly your leg, a defective battery can't hurt the network so we should be safe.
As silly as it is, I just can't bring myself to return it.. I've switched back to my 7 edge because work doesn't want us using Note 7's, but I'd like to keep it just on the off chance theres any new info. Definitely not paying $900 for a marshmallow device without updates though.
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They've already started. My ver 1 note 7 has its imei magically blocked and I had my imei guys to get on it and there was nothing they could do. Only way is imei swap. Took me over an month to get someone natively American on the phone at Samsung to take my exchange instead of just hanging up like an idiot. I got mine from Craigslist.
So att is blocking imei?
I'm on my note 5..but my note 7 still works
RorySam said:
They will block all imei's till the end of this month as I know, even if you try to unlock phone via code they won't provide it officially, I managed to request a code for unlock on this page for 30$ facebook.com/gsmserviceremote , it took 1 day and code worked
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How do you know this? What's your source.
warriorpluto said:
They've already started. My ver 1 note 7 has its imei magically blocked and I had my imei guys to get on it and there was nothing they could do. Only way is imei swap. Took me over an month to get someone natively American on the phone at Samsung to take my exchange instead of just hanging up like an idiot. I got mine from Craigslist.
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If you have yours from Craigslist, don't you think it's more plausible that whoever sold you the phone, may have ripped you off one way or another?
AT&T already stated you can use your note 7 until December 31st. Samsung plans to give everyone a free upgrade to the s8 for all of our troubles if you turned your note 7 in for another galaxy device.
b0Ne83 said:
AT&T already stated you can use your note 7 until December 31st. Samsung plans to give everyone a free upgrade to the s8 for all of our troubles if you turned your note 7 in for another galaxy device.
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Link for all that info?
borijess said:
Link for all that info?
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I was told this by an AT&T rep & here is the info on Samsung: http://www.sammobile.com/2016/10/23...tedly-let-customers-get-a-galaxy-s8-for-free/
b0Ne83 said:
I was told this by an AT&T rep & here is the info on Samsung: http://www.sammobile.com/2016/10/23...tedly-let-customers-get-a-galaxy-s8-for-free/
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Where is the 31st deadline?
b0Ne83 said:
I was told this by an AT&T rep & here is the info on Samsung: http://www.sammobile.com/2016/10/23...tedly-let-customers-get-a-galaxy-s8-for-free/
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That's for South Korea only, no upgrade program here so don't hold your breath on that. Also at&t reps rarely know much more than us I don't believe that they're going to kill all devices after the new year.
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So far I haven't heard of an official final date.. as a matter of fact, I received an email today from AT&T about me turning my Note 7 in, and it stated they urged me to turn it off and bring it back, but there was no date involved or anything.
svache said:
So far I haven't heard of an official final date.. as a matter of fact, I received an email today from AT&T about me turning my Note 7 in, and it stated they urged me to turn it off and bring it back, but there was no date involved or anything.
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Me too

Why doesn't Samsung or the phone carriers just send out a waiver?

For those like me who are holding on to their Note 7's and not wanting to relinquish our devices why doesn't Samsung or the phone carriers just send out a waiver for people to sign stating that if you want to keep your Note 7 you can but Samsung and your specific carrier is not held liable for anything that happens to you or the phone down the line or after said waiver is signed.Just a thought on if that would be a good idea and who would be willing to sign such waiver if it were to happen?
Not sure of the feasibility of this. My biggest concern would be lack of updates going forward. Even if a waiver was an option - Samsung not going to invest in maintaining the software.
Im still holding on to mine for now. No hurry to move on.
Looking into a cheap Note 5 to hold me over since my N4 was acting up (or i wouldn't have even got the N7) so I can save my upgrade. (Not happy about Sprint dropping 2yr subsidized price for new phones either)
If there is any teeth to the rumor that Samsung will make a future upgrade cheaper if N7 users go to S7/S7E, then id consider that route too.
Because then people just wouldn't sign it? This also opens the door for normal customers with no legal knowledge to pursuit this legally.
Is Samsung going to force customers to sign this waiver? Do they want a bigger lawsuit?
There's a reason why it's a voluntary recall (still is) and not mandatory even after the CPSC got involved.
Also it effects more than just you. If it catches fire on a plane you just killed people . If it didn't effect others life im sure they would let you keep it but return it . I loved the phone but the hassle of all this just to keep a phone is not worth it. At the end of a day it's just a phone
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I agree on it's just a phone but it's a damn good phone and that's what sucks about it cause i don't want to drop down to an s7 or s7 edge or a google pixel not even an lg v20 sprint sent me another text stating that they "MUST" exchange all note 7s this so called voluntary recall is becoming mandatory.I'm still holding on to mine and will get the Note 8 when it's available.I've owned every Note except the 5 only because of no expandable memory and they have all served me well,my thoughts on this fiasco is that the batteries were not the issue rather it was the charging monitor system not being able to regulate the fast charging,just my opinion makes more sense to me.
JAMRZ69 said:
I agree on it's just a phone but it's a damn good phone and that's what sucks about it cause i don't want to drop down to an s7 or s7 edge or a google pixel not even an lg v20 sprint sent me another text stating that they "MUST" exchange all note 7s this so called voluntary recall is becoming mandatory.I'm still holding on to mine and will get the Note 8 when it's available.I've owned every Note except the 5 only because of no expandable memory and they have all served me well,my thoughts on this fiasco is that the batteries were not the issue rather it was the charging monitor system not being able to regulate the fast charging,just my opinion makes more sense to me.
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I just talked to samsung yesterday ...i told them i have a note 7 they asked me how was it working...i said green battery 100% charge and no problems...they told me i have the option to keep it until note 8 comes out
squirrell84 said:
I just talked to samsung yesterday ...i told them i have a note 7 they asked me how was it working...i said green battery 100% charge and no problems...they told me i have the option to keep it until note 8 comes out
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Wow you actually talked to a Samsung rep.and they said it was ok to keep the phone until the Note 8 comes out?That's awesome news,I heard that Samsung was considering refurbishing all the Note 7's they got back and reselling them at a discounted price.
squirrell84 said:
I just talked to samsung yesterday ...i told them i have a note 7 they asked me how was it working...i said green battery 100% charge and no problems...they told me i have the option to keep it until note 8 comes out
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Was this over the phone?
Is there a log to use against them legally?
p0rkguy said:
Was this over the phone?
Is there a log to use against them legally?
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Click to collapse
No it was over the phone

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