AT&T Will Let Customers With Replacement Galaxy Note 7s Swap Out Their Devices - AT&T Note 7 Questions & Answers

Bad news for Samsung keeps on coming
AT&T will allow any of its customers with replacement Samsung Galaxy Note 7 devices to swap them out for a different smartphone, the company tells The Verge. The move follows Sprint's decision to let its customers return replacement Note 7s for a device from a different manufacturer on the heels of a replacement Note 7 catching fire on a plane earlier this week. The US Consumer Product Safety Commission has opened an investigation into the fire.
At this rate it's likely that Verizon and T-Mobile won't be too far behind in offering to swap out replacement Note 7 devices. With the uncertainty around the safety of the Note 7, offering a full exchange is the easiest way to ease the worries of consumers until the CPSC completes its investigation. If you're an AT&T or Sprint customer, you can take your replacement Note 7 back to the carriers' respective retail stores and exchange the devices for another smartphone of your choosing.
http://www.theverge.com/circuitbrea...tt-samsung-galaxy-note-7-replacement-exchange

Interesting. Not sure what i would do. So far i am enjoying my replacement note 7. If it comes to it i guess i will have to make a decision but i need more info before making that move. Its a shame, Samsung makes good stuff, its unfortunate they are having these issues. We shall see
Sent from my SAMSUNG-SM-N930A using Tapatalk

If the pixel lured me more I would be all over this but it's just meh. Only reason would be for the software and to be honest. touchwiz isn't as bad as I remember it...this is coming from a nexus guy.

I just called AT&T and none of the Reps seem to know anything about this so called return hmmm.

sugaman said:
I just called AT&T and none of the Reps seem to know anything about this so called return hmmm.
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Yeah I also called. The rep put me on hold to do some research on it and read it . It's something all reps doesn't know about yet. You have to the end of the month to do so. I have the option to switch it out to another device or just return it for a free refund. He made sure that was stated on my account for me to not have problems.

sugaman said:
I just called AT&T and none of the Reps seem to know anything about this so called return hmmm.
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Yep, it's probably craziness in the near future for us, all over again. All four carriers are allowing an exchange now, Ihttps://www.google.com/amp/www.theverge.com/platform/amp/circuitbreaker/2016/10/7/13202250/att-samsung-galaxy-note-7-replacement-exchange
I don't see a future with note 7 in hand. I do love the phone., hope it's not recalled again but its not looking good.
At leaset in the next few weeks we will have a few more phone choices...... unlike last month. I am thinking of.jumping to the V20 if a 2nd recall happens

This really sucks because I've fallen in love with my Note 7. There's not even any other phone on AT&T that I would get with the exception of the S7 edge. I'm really hoping this guy turns out to be a scam artist.

dooku77 said:
This really sucks because I've fallen in love with my Note 7. There's not even any other phone on AT&T that I would get with the exception of the S7 edge. I'm really hoping this guy turns out to be a scam artist.
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Carriers must know something we don't... I think if there was any chance of this being fake they wouldn't have reacted this way so quickly. I think they know something we don't.

Chadly said:
Carriers must know something we don't... I think if there was any chance of this being fake they wouldn't have reacted this way so quickly. I think they know something we don't.
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Click to collapse
I know. I might jump ship. The carrier's have to know something. Since when does AT&T reach out to Android Central to tell them they are also on board with the device turn in.

I feel there is little choice but to change. It's only a matter of time before the next report of a burning replacement and good luck selling this second hand in the future . I will try the v20. I wish I had kept my Note5 and not lost $350 on selling it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app

Chadly said:
Carriers must know something we don't... I think if there was any chance of this being fake they wouldn't have reacted this way so quickly. I think they know something we don't.
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Click to collapse
I've been thinking the same thing all day. A CSPC official said in an article that if the phone was a replacement one that there will more than likely be another recall.
Sent from my SAMSUNG-SM-N930A using Tapatalk

and here i am completely unable to even buy a note 7. AT&T keeps telling me no since i opted for the refund instead of a loaner phone. I fumed so much over that.
Not even sure which phone to go with. The Note 7 was the only phone that checked all the boxes. I sold my S7 Edge to get it, and I am not going to go buy another one.
-big screen
-water resistance
-expandable storage
-fast charging
-no on screen buttons

Not necessarily guys, relax. They may be doing this just to cover their own ass. I would like to believe that if anything real serious was known an announcement would be made my Samsung.
We shall see i the days to come. Samsung reacted quickly the 1st time, lets see what happens
Sent from my SAMSUNG-SM-N930A using Tapatalk

I just hope the v20 has a good screen.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app

Mayonesa said:
Not necessarily guys, relax. They may be doing this just to cover their own ass. I would like to believe that if anything real serious was known an announcement would be made my Samsung.
We shall see i the days to come. Samsung reacted quickly the 1st time, lets see what happens
Sent from my SAMSUNG-SM-N930A using Tapatalk
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Click to collapse
I just feel this phone will be at the bottom.of the pile like a non flagship budget. For cases, accessories, updates ect... . Not many people are on board with the note 7, if there is no recall not many will be on board with all the bad press. So why would anyone put any effort or invest money/more products into the note 7. Speaking. Of, we will surely not see a functional.curved glass SP. In my line of work tempered sp is a must. One reason why I may go v20, same.screen real estate as the note 7 but not curved so SP will actually stay on.
The note 7 and bogo deal was the only reason I upgraded and added a phone to my plan. Samsung had no other device I want so now I may get screwed out of the bogo and have to pay more each month than I had originally planned and I can't take back my note 5 now, which I gave to our functioning disabled son

Its absolutely tragic that this is happening. I really wanted this device to be my go to for the next couple of years. Its my first phone since the Note 4 was released and its a beast! I guess in the race to create a flagship like this Samsung has finally cut too many corners. It seems to me that the inherent design of the battery and the chassis just aren't optimal. They should have spent a bit more time on the battery enclosure and possibly reduced the battery capacity slightly to compensate for the tight tolerances. Im not even really sure that would have done anything to help. But anyhow, I think the rest of the community will probably feel the pain. I have already started looking at other devices, leaning (for the first time in 8 years) towards another iPhone. Or I can go to the Pixel xl. Everything other than the Note 7 released this year has been such a let down though.

tazbo28 said:
Its absolutely tragic that this is happening. I really wanted this device to be my go to for the next couple of years. Its my first phone since the Note 4 was released and its a beast! I guess in the race to create a flagship like this Samsung has finally cut too many corners. It seems to me that the inherent design of the battery and the chassis just aren't optimal. They should have spent a bit more time on the battery enclosure and possibly reduced the battery capacity slightly to compensate for the tight tolerances. Im not even really sure that would have done anything to help. But anyhow, I think the rest of the community will probably feel the pain. I have already started looking at other devices, leaning (for the first time in 8 years) towards another iPhone. Or I can go to the Pixel xl. Everything other than the Note 7 released this year has been such a let down though.
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I'm in the exact position bro. Wow off topic but I just took my phone in the shower with me and obviously it got soaked and now the loud speaker sounds all distorted...

Chadly said:
I'm in the exact position bro. Wow off topic but I just took my phone in the shower with me and obviously it got soaked and now the loud speaker sounds all distorted...
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For sure! Yikes, I believe that steam and heat actually causes the rubber seals to loosen a bit. Its one of the only ways that you can actually get water damage on these devices other than taking them too deep in the water. Sorry bud, Im sure you can still give it back though when/if you decide too. lol

So it's not normal for the loudspeaker to sound like crap after? It seems like it's back to normal now.

Chadly said:
So it's not normal for the loudspeaker to sound like crap after? It seems like it's back to normal now.
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Yes it is normal until it dries out.

Related

G2 trackball (??) unstability

Hi, I have a problem with the G2.
I have in my possession 2 of them, and they appear to be freaking out, the trackball is malfunctioning on both phone, at least that's my 1st impression.
I'd like to know if one of you faces the same issue and/or if there ways to get it fixed.
so to give you an example, when I use the phone it will push randomly all directions (up, down, right, left) and make it a pain in the ass to use the phone.
or when writing commands in the terminal emulator, the phone will randomly write: ^[[A^[[C^[[ ... etc etc and on and on.
do you guys think this is a hardware issue? cause it started 2 days ago, and I bought these 2 phones at the same time basically when the phone was released. (so I guess they are part of the 1st shipments and maybe faulty???)
let me know.
Since they're optical, there was probably some sort of lighting that was interfering with it. Happens to me from time to time...
Sent from my HTC Vision using Tapatalk
Happened randomly to me too when I got this flawled phone and had to exchanged it(luckily was within first two weeks of tmobile phone trial). Now I'm dealing with flimsy structure, this craptastic Z slide feels like two magnets with same polarities facing each other it just won't shut anymore! I'm gonna send it in to htc and ebay this p.o.s.
No offense to htc and htc fan boys but I have learned my lesson, its sad tho because this is my first ever smart phone. I was previously on a samsung highlight with no internet or even email because I was a broke a$$ collage student freezing my fingers off with roommates in the winter saving money on utilities. Not even a month after I renew my contract the nexus s comes out which I wouldn't mind right now if only tmobile mandated their manufacters announce their phones so I can plan my purchase like i had been when I almost got a nexus one.
Carriers don't seam to care whose phone you have--but if it sucks you're options most certainly include leaving the carrier altogether to try something new...at least the iphone band wagon includes most if not all your friends or friends to-be whome you might like to game with. Businesses these days...
Now I'm ready to swing back the other way in the spectrum and go for iphone when it goes out on verizon. Who cares tho right? We're only the exclusive bunch that are stuck with g2 in a g2 only section of xda where no one will hear our plight? Wrong--we're a young generation with money in our hands. I'm 24 years old, i plan to get married now that i'm working and done with school, you better believe my future wife and children will own iphones or whatever else isn't a consumer's nightmare
Sent from my T-Mobile G2 using XDA App
Daffydukc said:
I don't care whose phone you have--if it sucks you're options include leaving the carrier altogether to try something new...at least the iphone band wagon includes most if not all your friends or friends to-be whome you might like to game with.
Now I'm ready to swing back the other way in the spectrum and go for iphone when it goes out on verizon. Who cares tho right? We're only the exclusive bunch that are stuck with g2 right? Wrong--I'm 24 years old and getting married next year so you better believe my wife and children will own iphones or whatever else isn't a consumer's nightmare
Sent from my T-Mobile G2 using XDA App
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You're a fool if you think the iPhone has no flaws ir defective units. My wife's 3GS gets no GPS reception (turns out this is a fairly common issue), a friend had the radio crap out (was dropping all calls and data connections) and had to exchange, and another friend is having major battery issues (and of course the battery is not meant to be accessed on the iPhone). That's about a 30% failure rate in iPhone owners amongst my close friends.
Sent from my HTC Vision using XDA App
gentlemen please behave! LOL
yes I'm very disappointed by this, and I'm thinking about offloading the device when I get this fixed. the motorola milestone milestone never let me down, dunno why I didnt get the second version over this one (I think it might because of the release date)
anyway, if more of you guys have any explanation to this situation please feel free to comment ^_^
N
redpoint73 said:
You're a fool if you think the iPhone has no flaws. My wife's 3GS gets no GPS reception (turns out this is a fairly common issue), a friend had the radio crap out (was dropping all calls and data connections) and had to exchange, and another friend is having major battery issues (and of course the battery is not meant to be accessed on the iPhone). That's about a 30% failure rate in iPhone owners amongst my close friends.
Sent from my HTC Vision using XDA App
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Click to collapse
And you're a fool for including coverage of at&t along with battery problems with mine and dude who started thread's hardware issues.
I'm sorry you had a hard time with your iphone, I myself think at&t fail hard so I really don't know where you thought I was saying iphone is the best, but get with the program you're comparing iphone 3gs with my supposed iphone4 contender the g2... maybe if you said something about the iphone4 I would care.
As I stated before at least iphone has a huge customer base to be among other things, scared of. on the other hand we get pissed on by android os phone manufacturers in the horse races playing catchup with apple to try and get consumers using droid phones. So I get duped into buying this g2 and nobody gives a damn. Btw this phone went down in price very quickly which goes to say it sucks.
Sent from my T-Mobile G2 using XDA App
Daffydukc said:
N
And you're a fool for including coverage of at&t along with battery problems with mine and dude who started thread's hardware issues.
I'm sorry you had a hard time with your iphone
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Click to collapse
You misread, I don't own, and will never own an iPhone.
My friends iPhone radio issue has nothing to do with ATT coverage, which you are again completely misreading (and ATT is actually excellent in my market). Her iPhone worked fine for almost a year, then either the radio software or hardware failed. The issue was completely repeatable at the ATT store. The ATT rep then put her SIM in a different iPhone, and it worked fine. So it was obviously a issue with the phone, not the network.
If you think the iPhone 4 is so much more awesome than the 3GS, you must have slept though Apple's antenna design fail. You should also research the instances of cracks in the supposedly unbreakable (or at least very difficult to break) Gorilla Glass. And the iPhone 4 also has proximity sensor issues.
Sent from my HTC Vision using XDA App
Who forced anyone to buy X product? Don't forget that you have a choice. These things are like food. A delicacy to one, is the most unappetizing thing to another. Aren't you glad you can choose which one to buy?
....a little research into what you are buying goes a LONG way
^^Nice first post^^
OP, have you called TMo customer service and asked about the problems your having? I've had nothing but excellent service from them with one small exception that was resolved very quickly. If your still in the buyers remorse (14 day) period they will send out new in the box units or allow you to exchange the phones for something different. If not, they still have a one year warranty, so you can get them replaced....
Hope you get things settled soon....
digital_exhaust said:
^^Nice first post^^
OP, have you called TMo customer service and asked about the problems your having? I've had nothing but excellent service from them with one small exception that was resolved very quickly. If your still in the buyers remorse (14 day) period they will send out new in the box units or allow you to exchange the phones for something different. If not, they still have a one year warranty, so you can get them replaced....
Hope you get things settled soon....
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yeah I think when I get back home next week I will try that, the thing is I don't know how long it might take for them to repair the phones
if they do repair them I will try the milestone II instead.
Raioneru said:
yeah I think when I get back home next week I will try that, the thing is I don't know how long it might take for them to repair the phones
if they do repair them I will try the milestone II instead.
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Click to collapse
If your out of the remorse period, they will send out replacement units, bare bones so to speak (no battery, SD card, back cover or charger)... In my case they sent them out priority and I had the replacement in three days. You don't return the defective units until the replacement arrives, so no down time.
Raioneru said:
yeah I think when I get back home next week I will try that, the thing is I don't know how long it might take for them to repair the phones
if they do repair them I will try the milestone II instead.
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Click to collapse
T-Mobile will send you replacements before you send the defective units back. Basically they send you replacements, then you send the old ones back in the same box(es) they delivered them in.
Hope you get your issue resolved....
digital_exhaust said:
If your out of the remorse period, they will send out replacement units, bare bones so to speak (no battery, SD card, back cover or charger)... In my case they sent them out priority and I had the replacement in three days. You don't return the defective units until the replacement arrives, so no down time.
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oh! so should I go to a local store and do that, or should I do it online?
Raioneru said:
oh! so should I go to a local store and do that, or should I do it online?
Click to expand...
Click to collapse
Dial 611 from your phone and ask for technical support. They'll walk you through it from there.
More importantly, how did you get a g2 with a track ball?
Sent from my CyanogenMod powered G2.
Daffydukc said:
And you're a fool for including coverage of at&t along with battery problems with mine and dude who started thread's hardware issues.
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Click to collapse
Since the battery is built into the phone and cannot be removed, I'd say that counts as a "hardware issue".
Which isn't really the point here.
The point is that faulty devices will always exist, and the more complex the device, the higher the number of faults.
Yes, the iPhone wouldn't have had the issues that you had.
Because the iPhone doesn't have a slide-out keyboard.
Or an optical trackpad.
See?
Follow that line of thinking through, and you're back in featurephone land.
Fact is, smartphones are complex. Manufacturing faults are inevitable. You just got unlucky. Twice. How unlucky? Well, so unlucky that I've never heard of a single other case of this "inverse-polarity-like sliding mechanism".
Doesn't make it a bad phone tho.

Note 5, s7 Edge or Note 7?

So, I'm due an upgrade. A certain electronics dealer (not sure if it would be against the rules to name them) is running 2 promos: 1) Get a Note 5: get a $250 gift card at time of purchase. 2) Get any of the s7devices (Edge/Note too) and get a free 32" Sammy Smart TV. I don't really need the tv but the mother in law could use it. So, I literally cannot decide which to get. They have pros and cons all around. I'm a trucker, so my concern about the Edge's display is whether the glare along that curve would be annoying or distracting. My wife's s7 hasn't lagged yet, but reviews of both Notes mention lag (precious few reviews of Note 5 after MM update). Most reviews can't call a clear-cut "pick this one." And so, the freebies enter the equation. What do you guys think? I'm sure some of you had the 5. Do you think the 7 is significantly better? That it performs better?
Depends, I have been a note fan for along time. I use the s pen a bunch, and love the 5.7 inch screen size. I would say if you ate a note fan , and use the s pen a lot then go with the note 7. If you don't use the pen the the s7(or edge) would be good. I had the note 5 as my daily phone for a year, it's a solid phone, but the note 7 is better. The IP68 rating is awesome and I take the note 7 everywhere without worry about the weather. The battery performance is soo much better than the note 5 as well. I also was able to get the 256gb SD card for the Note 7 and its been great to be able to have all my music in my phone again. Hope this helps.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Sorry for lateness of reply. I've been testing an s7 Edge and an iPhone 6s+ to see if either is a suitable "upgrade." Can't do the iPhone. It's just too limiting. BUT since the Note 7 is officially done for, is the Note 5 "just as good?" I use the S Pen semi-regularly, but it isn't essential. I can do what I do without it. So I'm down to these 3 phones: s7 Edge which is ok but I'm UNimpressed with its performance. Seriously. I expected better, for some reason. LG v20 which is costly and even the AT&T rep was telling me "I've had literally 10 LG V10s returned in 6 months for manufacturing flaws." I asked her to elaborate and she said "Screen issues. Lines and such." Or the Note 5. If the s7 isn't flawless IMO, then how can a half generation older device be any better? Any input is appreciated.
keithfrombm said:
is the Note 5 "just as good?"
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Click to collapse
I think it depends who you ask, and of course what you want to use it for. It isn't a bad device, but to give you an idea, I skipped the Note 5 in favor of my Note 4 at the time because of the removable battery and no SD card. The Note 7 however, was new enough to get me over to the other side and give the "no removable battery" a go (one of the added reasons was also the 256 GB SD card lol).
Right now, my personal options for a new phone are Pixel, V20, S7 Edge or back to my old Note 4 for the time being. And in all honesty, unless I like how the S7 Edge feels within a cover, I'll likely end up with my Note 4 again. I need the space an SD slot can provide me, and well, I'm still kind of hooked to the idea of being able to remove a battery and put a new one in
svache said:
I think it depends who you ask, and of course what you want to use it for. It isn't a bad device, but to give you an idea, I skipped the Note 5 in favor of my Note 4 at the time because of the removable battery and no SD card. The Note 7 however, was new enough to get me over to the other side and give the "no removable battery" a go (one of the added reasons was also the 256 GB SD card lol).
Right now, my personal options for a new phone are Pixel, V20, S7 Edge or back to my old Note 4 for the time being. And in all honesty, unless I like how the S7 Edge feels within a cover, I'll likely end up with my Note 4 again. I need the space an SD slot can provide me, and well, I'm still kind of hooked to the idea of being able to remove a battery and put a new one in
Click to expand...
Click to collapse
Like you, I held off on the 5 because of those issues. But I'm not a huge fan of the edges/curves. There's not a case on the market that provides decent protection for it simply due to the design. To make matters worse, Zagg pulled its tempered glass protectors because they weren't staying on. Haven't found one yet that does. Functionally, it's an awful design. It's easily broken. The v20 is an option, but it's really expensive, and I just can't justify that for an LG. They don't deserve it. I've never had luck with LG devices lasting. I'm not even remotely interested in the Pixel, but my Note 4 screen has burn-in. The s7 Edge isn't awful, but I was hoping for more in terms of performance. I may just return this one and get a regular s7.
The closest thing to the note 7 is the note 5.. I'm actually using both of them till I return my note 7..lol
I got the N5 when it came out, i was hesitant about the battery and memory (reason i got the 64gb) but i have had no issues. Im glad i didn't sell it. Its in perfect condition.
Sent from my SAMSUNG-SM-N920A using Tapatalk
keithfrombm said:
The v20 is an option, but it's really expensive, and I just can't justify that for an LG. They don't deserve it. I've never had luck with LG devices lasting.
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Click to collapse
Hmm, I think that's a bit the thing. While I have read others saying similar things, I never had any issues with LG Prada that I had when it first came out. I loved that phone at the time.. but granted, it's also the only LG I ever owned so I don't really know for sure how the brand holds up with other models.
I bought an LG TV & Sound plate, and have owned a G2 & Tab 7.0. only the Tab 7 still works. Also, WAAAAY back in the day I had an LG Vu (in the pre-smart phone era). The $200 rebate helps lean me towards it.
keithfrombm said:
I bought an LG TV & Sound plate, and have owned a G2 & Tab 7.0. only the Tab 7 still works. Also, WAAAAY back in the day I had an LG Vu (in the pre-smart phone era). The $200 rebate helps lean me towards it.
Click to expand...
Click to collapse
There's a rebate on the V20 with ATT? If so, that may just be it for me to get pulled into it.
svache said:
There's a rebate on the V20 with ATT? If so, that may just be it for me to get pulled into it.
Click to expand...
Click to collapse
You have to trade in a paid off smartphone with a minimum value of $5. LOL I'm serious.
keithfrombm said:
You have to trade in a paid off smartphone with a minimum value of $5. LOL I'm serious.
Click to expand...
Click to collapse
Hmm... darnit, I wish I didn't destroy a bunch of old smartphones a few months ago. Unsure if there's anything left besides my trusty Note 4... not really feeling like giving that phone up (plus it will get as much if not more when I sell it second hand).. imagine something like the Note 7 debacle happens again lol
---------- Post added at 10:47 ---------- Previous post was at 10:44 ----------
Hmm just quickly checked.. still have to Galaxy S's (the first one)... guess I could get rid of those lol
---------- Post added at 10:55 ---------- Previous post was at 10:47 ----------
Hmm it seems I have a few more old phones, but they're all older than the S and unsure if they are all qualified to them as "smartphone", I even still have the LG Prada lol
Att charges 830 for the v20 and T-Mobile charges 750. Att is a rip off.
borijess said:
Att charges 830 for the v20 and T-Mobile charges 750. Att is a rip off.
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Click to collapse
I agree, ATT is a lot more expensive, not just phones but also with the plans. Sadly it's also the only one (together with Verizon, but I want GSM for my trips to Europe so no chance I go to them) that has decent coverage in my state. T-mobile really lacks when it comes to coverage, their customer service isn't that great either in all honesty. The price is right, I agree, if only they had decent coverage then I could live with it I guess.
This might be good for us.
http://www.sammobile.com/2016/10/23...tedly-let-customers-get-a-galaxy-s8-for-free/
borijess said:
This might be good for us.
http://www.sammobile.com/2016/10/23...tedly-let-customers-get-a-galaxy-s8-for-free/
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Click to collapse
What about those that just stayed with their old Note 5. This is interesting. No point in me going to a s7 when i still have a perfect N5. Hope im not screwed for not jumping to the s7
Sent from my SAMSUNG-SM-N920A using Tapatalk
mayonesa01 said:
What about those that just stayed with their old Note 5. This is interesting. No point in me going to a s7 when i still have a perfect N5. Hope im not screwed for not jumping to the s7
Click to expand...
Click to collapse
I am thinking of holding on to the note 7 shut it off and use my one plus 3 until the s8 arrives. Then I will exchange for a s7 edge.
I wanted to hold out with my N7 but when they banned them on flights I figured just switch and deal with it...I went with the s7 edge because it was the closest to the N7...I've had it a few weeks now and it's okay. does most of the things the N7 did...I am unhappy with the screen size and do wish I had the stylus...Battery life is similar..But I do feel like I have gone backwards...
I have been calling ATT cust service and my local store trying to convince them to let me get the upgrade when the N8/S8 comes out but they wont...so I'm unhappy I'm locked into this Next contract with a year old phone..
I read Samsung may be doing upgrade offers to the N8 for N7 owners so there is still hope....
This S7 edge is an okay replacement to get us thru but its not a N7....
roninep said:
I wanted to hold out with my N7 but when they banned them on flights I figured just switch and deal with it...I went with the s7 edge because it was the closest to the N7...I've had it a few weeks now and it's okay. does most of the things the N7 did...I am unhappy with the screen size and do wish I had the stylus...Battery life is similar..But I do feel like I have gone backwards...
I have been calling ATT cust service and my local store trying to convince them to let me get the upgrade when the N8/S8 comes out but they wont...so I'm unhappy I'm locked into this Next contract with a year old phone..
I read Samsung may be doing upgrade offers to the N8 for N7 owners so there is still hope....
This S7 edge is an okay replacement to get us thru but its not a N7....
Click to expand...
Click to collapse
You're not necessarily locked into it though.. if you have the Next 12, and if you still have several months to go until the 12 months, you could pay forward to get the upgrade. The rules are pretty much saying that it needs to be paid for 12 months, not that you cannot upgrade for 12 months. Meaning, you pay a few months extra (let's say it comes out in august, you would have to pay 2-3 months extra probably). It isn't a favorable option since the phone you're essentially renting from them becomes more expensive to rent, but I have had it confirmed by an ATT rep that this is indeed possible to do.
svache said:
You're not necessarily locked into it though.. if you have the Next 12, and if you still have several months to go until the 12 months, you could pay forward to get the upgrade. The rules are pretty much saying that it needs to be paid for 12 months, not that you cannot upgrade for 12 months. Meaning, you pay a few months extra (let's say it comes out in august, you would have to pay 2-3 months extra probably). It isn't a favorable option since the phone you're essentially renting from them becomes more expensive to rent, but I have had it confirmed by an ATT rep that this is indeed possible to do.
Click to expand...
Click to collapse
I'm on the Next 30....I'll call ATT tomorrow and see if I can switch to the 12...ur right it's a better option altho i guess a little more expensive...

Note 7 v2 being investigated for a possible recall on the new V2 Note7

This is so sad as soon as T-mobile let me take this this back I'm going to return my (Replaced v2 Note7) for my money back and maybe buy a used s7 edge til the Note8.
Sprint and AT&T already is letting customers return the newly replaced v2 Note7 for a full refund.
http://www.theverge.com/2016/10/7/13196456/sprint-galaxy-note-7-replacement-exchange
http://bgr.com/2016/10/07/galaxy-note-7-exchange-refund-sprint-t-mobile-att-verizon/
Sprint
Sprint was the first carrier to announce unconditional replacements for any customers with a Note 7. “If a Sprint customer with a replacement Note 7 has any concerns regarding their device, we will exchange it for any other device at any Sprint retail store during the investigation window,” a Sprint representative told Recode.
The return policy will presumably get customers the full retail price of the phone towards another device, and given the big sticker price on a Note 7, customers should be able to pick up just about any other smartphone.
T-Mobile
While T-Mobile doesn’t have a specific policy in place for Note 7 devices, the company also told Recode that customers with a Note 7 can use T-Mobile’s standard 14-day “remorse” policy to return or exchange their phone. The 14-day period starts from when customers picked up their replacement Note 7 devices, so most people should still be covered under that window.
AT&T
AT&T followed Sprint’s lead, telling The Verge that customers with a Note 7 can bring their phones into a store and exchange them for any other smartphone. There’s no specified window on how long you have to bring your device in, but given the ongoing investigation by the US Consumer Product Safety Commission, it’s not likely to end any time soon.
Verizon
Verizon hasn’t fully outlined its exchange program, but it has committed to exchanging devices. In a statement, a Verizon spokesperson told BGR “for any Verizon customer concerned about the safety of their replacement Note7 smartphone, they will be able to exchange it for an alternate smartphone. We will provide additional details later today.”
T-Mobile is allowing it too.
charlieb620 said:
T-Mobile is allowing it too.
Click to expand...
Click to collapse
Cool thx, I'm going to return then.
I'm going to wait and see if turns out to be a second recall. Looks like the carrier are getting jump on it maybe they know already there's going to be another recall. If they do recall it again you can forget about software updates from the carriers. Now I have to decide if I want to get the LG V20 or go back to the iPhone SE if they do a 2nd recall. Battery life on that little phone was awesome. Only phone I managed to get 1 1/2 days of usage before having to charge it. What a ride from the anticipation of receiving the device to this now. At least I got 2 256gb memory cards out of this ordeal.
ATT may stop selling the Note 7
http://www.technobuffalo.com/2016/1...-in-unprecedented-move-following-latest-fire/
keeps getting worse for the Note 7. If that happens most likely the rest of the carriers will follow through.
Wow this sucks, theres no other phone that I like out there right now either. Pixel looks nice but no sd cards kills it for me, the 4k will eat up the sd card, even with unlimited cloud storage. v20 is eh.... and iphone 7... well its an iphone...
Wow I just got my replacement today lol. I'm hoping it's just a one off that exploded I really like this phone and I don't want an official recall on V2.
The Pixel is the only other choice for me too but I don't think the camera on the Pixel will produce the depth that the note 7 does and I love those deep looking shots.
Just returned the Note7 v2 for a full refund. Using an LG G3 as a temp phone for now, tired of all these crap.
Welp, time to return my V2, and get another replacement Note 7, and do the 256GB SD Card trick again :'D. Then return that for a $50 restocking fee and get the Pixel.... /sarcasm
or was it?
I got mine the other. Everything is perfect, which I'm quite surprised lol. Did a back up restore and I thought it would get hot and it didn't. It wasn't even laggy while downloading and installing my apps. I seriously hope there is no recall. This phone just rocks at least for now.
Sent from my SM-N930T using XDA-Developers mobile app
Considering there have been no other reports ov v2 phones melting, I'm inclined to think it's a one-off event so I plan to keep mine until I hear differently. I really like this phone, and being a JOD customer, I don't worry about resale value.
kdoweb said:
Just returned the Note7 v2 for a full refund. Using an LG G3 as a temp phone for now, tired of all these crap.
Click to expand...
Click to collapse
What's funny is you got 61 post total and you finally create a thread to spread what might be false info depending on if the phone that burns up ends up being a version one note 7
TechBSwift said:
What's funny is you got 61 post total and you finally create a thread to spread what might be false info depending on if the phone that burns up ends up being a version one note 7
Click to expand...
Click to collapse
To each his own. I do hope your note 7 wont overheat, I rather be safe then sorry.
Maris_ said:
Considering there have been no other reports ov v2 phones melting, I'm inclined to think it's a one-off event so I plan to keep mine until I hear differently. I really like this phone, and being a JOD customer, I don't worry about resale value.
Click to expand...
Click to collapse
Yeah there is another V2 in Taiwan that started smoking. Getting interesting
pcriz said:
Yeah there is another V2 in Taiwan that started smoking. Getting interesting
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Click to collapse
If all the US carriers are letting us return with no questions ask, that alone is reason enough for me to return.
I might buy this phone:
http://www.bestbuy.com/site/samsung...5ac&ksprof_id=10&ksaffcode=1943582&ksdevice=c
Maris_ said:
Considering there have been no other reports ov v2 phones melting, I'm inclined to think it's a one-off event so I plan to keep mine until I hear differently. I really like this phone, and being a JOD customer, I don't worry about resale value.
Click to expand...
Click to collapse
http://www.androidcentral.com/alleged-replacement-note-7-catches-fire-minnesota
their are now 3 reports of v2 note 7 problems.
Intub8 said:
http://www.androidcentral.com/alleged-replacement-note-7-catches-fire-minnesota
their are now 3 reports of v2 note 7 problems.
Click to expand...
Click to collapse
It's over. Even if all three are proven to be false or another recall happens and they actually get it right, no airline will ever let you carry a note 7 again. Even if you get past security the little ***** sitting next to you will probably freak and scream you brought a bomb on the plane.
The average person thinks every phone is a iPhone or a Galaxy, you honestly think they will believe your device is safe if they find out it is a note 7?
If tmobile had any class they would give us at the very least our previous pre upgrade phone free of charge until the next note or whatever you decide to upgrade to. Instead many of us will be forced into buying a phone we don't want, wasting a Jump, etc.
Sent from my SM-N930T using XDA-Developers mobile app
NXLTrauma25 said:
It's over. Even if all three are proven to be false or another recall happens and they actually get it right, no airline will ever let you carry a note 7 again. Even if you get past security the little ***** sitting next to you will probably freak and scream you brought a bomb on the plane.
The average person thinks every phone is a iPhone or a Galaxy, you honestly think they will believe your device is safe if they find out it is a note 7?
If tmobile had any class they would give us at the very least our previous pre upgrade phone free of charge until the next note or whatever you decide to upgrade to. Instead many of us will be forced into buying a phone we don't want, wasting a Jump, etc.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
I agree. I wish I could go back to August and just not buy the phone. I traded in my s7 edge and paid $180 to upgrade early. Not to mention the deposit for 2 notes. I will never see that money again. So I can get another s7 edge and be out the cash I paid to upgrade early and have to start back at payment number 1 out of 24. Feel like a rape victim from law and order.
Sent from my SM-N930T using XDA Premium HD app
https://imgur.com/gallery/BGWPK
Sent from my SM-T810 using Tapatalk
barfingmonkey said:
https://imgur.com/gallery/BGWPK
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
That video was somewhat disheartening. And only 2 hours old?
All I need is for that to hit the news then my daughter and my mother will both have a tizzy all over again and start worrying about Samsung melting my face off.
This has been a pretty rough ride. I feel like I bought a Ford Pinto.
Sent from my SM-N930T using XDA-Developers mobile app

Who's gonna keep using their Note 7?

There's absolutely no other phone I want, so I'm seriously considering not turning my phone in and continuing to use it. Plus I'm not at all happy with the compensation of a $25 credit. What I would deem fair is allowing me to "use" an S7e or ANY phone I want until a suitable replacement phone (S8, Note 8, etc.) becomes available and then turning in the loaner for the better phone. Anyway... anyone else going to chance it and just keep on using their Note 7?
Sent from my SM-N930P using Tapatalk
I really like the phone. But, it's not worth risking my life and property for.
Just got my replacement in the mail last Thursday. It's been working just fine. Doesn't get hot or anything with heavy use. I'm going to continue using my revised note 7 till they try to force me to deactivate it
Ive had a rough time getting a replacement, so ive been looking into the pixel xl or just snag a nexus 6p for cheap. Its not worth risking to me.
Sent from my SM-N930P using XDA-Developers mobile app
I'm going to keep mine because I have not had any issues and do not want to get a new phone. This mostly due to how terrible the corporate sprint store near me is. I had to go into the store 3 times to get a replacement.
The only problem (aside from the whole catching fire thing) is I doubt they'll be working on any software updates for the Note 7 now. No Nougut for the Note 7?
Sent from my SM-N930P using Tapatalk
I really wish there were better options out right now I would switch in a heart beat. Unfortunately there's nothing even close out right now or coming out in the next few weeks. If they force us to move on I'll probably go with the v20 or 7 edge.
Sent from my SM-N930P using Tapatalk
I upgraded from a Note 3 to a Note 7. I need a Note with Micro SD card slot. I went on Ebay today and bought the best Note 4 I saw as a backup plan. I still have the original recalled Note 7 and plan to keep it for now. But like kstephens98 said, it won't get updates. And who's gonna wanna continue development here? I think I'll probably use the Note 4 until (hopefully) the Note 8 comes out. I just hope I can still get a full refund if it comes down to that. There's no other new phone out there that I would be interested in.
there is no competition.
i'll hold it until they have another fixed batch or until the Note 8.
Keeping mine
Sent from my SM-N930P using XDA-Developers mobile app
Absolutely keeping mine. It's the best phone I've had, it's the phone I want to have, and I have absolutely no issues with it. No overheating. Doesn't even get warm.
T4eTurtleC1ub said:
Absolutely keeping mine. It's the best phone I've had, it's the phone I want to have, and I have absolutely no issues with it. No overheating. Doesn't even get warm.
Click to expand...
Click to collapse
As much as this comment exactly describes how i feel i have to return the phone. This is the hsrdest decision. Even harder than returning the first one cause last tine i knew it would be conning back. But it is now giing to be gone forever.
The main reasons are these
1) the phone cost $900. If i keep it i cannot get a new one probably ever.
2) development Will be non existent.
3) no resale value at all in the rare chance i could afford another one.
4) my husband will refuse to let me keep it even if i wanted to ignore 1-3
I was hoping for a new batch but from what I've read Samsung has officially dropped the note 7 all together.
Out the money for my case and have a gear vr which i cannot use. THIS SUCKS
Sent from my SM-N930P using Xparent Purple Tapatalk 2
Just an FYI just got this tidbit from Sprint Chat:
"Daniel M:*You can check the availability of the Samsung Galaxy Note 5 with our Telesales team as the device is not available online and we are trying to get it back soon but any date is not confirmed."
was also confirmed by Telesales
If they get the note 5 back, I'd take that. I honestly don't think PHYSICALLY the note 7 is that different. On top of that, the Note 5 is honestly the best alternative. As sad as it is to say that a year old phone is the best alternative...it really, honestly is. I can deal without the USB-C, I can even deal with the lack of SD Card support(I haven't used an SD card in ages as long as there's a 64gb version). The water resistance would be nice...but after owning the S5, it was more.....convenient than anything. The "IF it drops in the water I don't have anything the worry about" feeling. I took underwater pics once just to say I did and could but....not like I'm gonna go swimming with that bad boy in my pocket lol.
Lastly, and most importantly for me, is the S-Pen. Unlike a good number of people, I actually use my....a lot. Which I find either people use it A LOT, or never lol. Anyway, if/when the Note 5 becomes available again, then I'll go back to that. But this Note 7 really was the PERFECT phone.
Water Resistance
S-Pen
AMAZIN screen to body ratio
iris scanner is way more functional than I anticipated
just the right about of edge on the screen
THE SCREEN PERIOD lol
the camera was near flawless in my opinion
everything about this phone......
If only Samsung wouldn't have rushed things. I think this phone would have beat out the iPhone anyway. Thing is, people who buy iPhones, buy iPhones. Getting them to switch is difficult because they're usually invested in apple products. iPads, Macbooks, lightning adapters, etc. People who buy Android phones are usually invested in it. Samsung people usually have Samsung Tablets, enjoy the gmail/google apps integration, enjoy the mass amount of free apps from the app store lol. This makes me want to cry lol
Went ahead and exchanged mine for an S7 Edge. It's a very nice phone too. Plus I didn't use the S-Pen like I thought I would.
In addition, Got two free gifts for my first note and my replacement note and now I've been approved for my S7 Edge. Three gifts, one purchase.
Anyone thinking of trading it in and doing the gift thing, sorry, it ended Oct 9th I believe.
fgr said:
Went ahead and exchanged mine for an S7 Edge. It's a very nice phone too. Plus I didn't use the S-Pen like I thought I would.
In addition, Got two free gifts for my first note and my replacement note and now I've been approved for my S7 Edge. Three gifts, one purchase.
Anyone thinking of trading it in and doing the gift thing, sorry, it ended Oct 9th I believe.
Click to expand...
Click to collapse
They would end it just before they got destroyed with people switching and double dipping lol
I am going to keep mine. I still have my old Note 5, 4 and 3 so I have options.
Just got a text from sprint giving me 15 days to return my note to avoid a non return fee
jionny said:
Just got a text from sprint giving me 15 days to return my note to avoid a non return fee
Click to expand...
Click to collapse
ugh. I am going to call the corp guys tomorrow when I have time to ask what they are going to let me get away with. I am leaning like some others to the LG V20, but since it doesn't come out until the 28th it's outside a 15 day window. Would go without phone/phone payments and a Note 4 I pick up used for now if it meant using my upgrade later.
already sent my old phone back to them, as required to not get charged. So can't go back to that. After thinking about it, the S7 or S7E is a horrible choice since they will be replaced soon and then I'll be pissed I just got an old model.
blacjac30 said:
Keeping mine
Click to expand...
Click to collapse
Ditto....like most of you I'm paying the extra few bucks a month to upgrade with each new release so I'll hang on to my 7 til Sammy drops a new flagship.
Me!!
kstephens98 said:
There's absolutely no other phone I want, so I'm seriously considering not turning my phone in and continuing to use it. Plus I'm not at all happy with the compensation of a $25 credit. What I would deem fair is allowing me to "use" an S7e or ANY phone I want until a suitable replacement phone (S8, Note 8, etc.) becomes available and then turning in the loaner for the better phone. Anyway... anyone else going to chance it and just keep on using their Note 7?
Sent from my SM-N930P using Tapatalk
Click to expand...
Click to collapse
I am going to keep using mine. There is NOTHING else that is even close to the Note 7. All of us who own the phone knows it is the sweetest one out there. I had considered the LG V20, but I would feel as though I had an inferior phone; judging by the reviews.
The reason I am here today is to root the phone to prevent Samsung from sending some type of kill update.

Why doesn't Samsung or the phone carriers just send out a waiver?

For those like me who are holding on to their Note 7's and not wanting to relinquish our devices why doesn't Samsung or the phone carriers just send out a waiver for people to sign stating that if you want to keep your Note 7 you can but Samsung and your specific carrier is not held liable for anything that happens to you or the phone down the line or after said waiver is signed.Just a thought on if that would be a good idea and who would be willing to sign such waiver if it were to happen?
Not sure of the feasibility of this. My biggest concern would be lack of updates going forward. Even if a waiver was an option - Samsung not going to invest in maintaining the software.
Im still holding on to mine for now. No hurry to move on.
Looking into a cheap Note 5 to hold me over since my N4 was acting up (or i wouldn't have even got the N7) so I can save my upgrade. (Not happy about Sprint dropping 2yr subsidized price for new phones either)
If there is any teeth to the rumor that Samsung will make a future upgrade cheaper if N7 users go to S7/S7E, then id consider that route too.
Because then people just wouldn't sign it? This also opens the door for normal customers with no legal knowledge to pursuit this legally.
Is Samsung going to force customers to sign this waiver? Do they want a bigger lawsuit?
There's a reason why it's a voluntary recall (still is) and not mandatory even after the CPSC got involved.
Also it effects more than just you. If it catches fire on a plane you just killed people . If it didn't effect others life im sure they would let you keep it but return it . I loved the phone but the hassle of all this just to keep a phone is not worth it. At the end of a day it's just a phone
Sent from my SM-N9200 using XDA-Developers mobile app
I agree on it's just a phone but it's a damn good phone and that's what sucks about it cause i don't want to drop down to an s7 or s7 edge or a google pixel not even an lg v20 sprint sent me another text stating that they "MUST" exchange all note 7s this so called voluntary recall is becoming mandatory.I'm still holding on to mine and will get the Note 8 when it's available.I've owned every Note except the 5 only because of no expandable memory and they have all served me well,my thoughts on this fiasco is that the batteries were not the issue rather it was the charging monitor system not being able to regulate the fast charging,just my opinion makes more sense to me.
JAMRZ69 said:
I agree on it's just a phone but it's a damn good phone and that's what sucks about it cause i don't want to drop down to an s7 or s7 edge or a google pixel not even an lg v20 sprint sent me another text stating that they "MUST" exchange all note 7s this so called voluntary recall is becoming mandatory.I'm still holding on to mine and will get the Note 8 when it's available.I've owned every Note except the 5 only because of no expandable memory and they have all served me well,my thoughts on this fiasco is that the batteries were not the issue rather it was the charging monitor system not being able to regulate the fast charging,just my opinion makes more sense to me.
Click to expand...
Click to collapse
I just talked to samsung yesterday ...i told them i have a note 7 they asked me how was it working...i said green battery 100% charge and no problems...they told me i have the option to keep it until note 8 comes out
squirrell84 said:
I just talked to samsung yesterday ...i told them i have a note 7 they asked me how was it working...i said green battery 100% charge and no problems...they told me i have the option to keep it until note 8 comes out
Click to expand...
Click to collapse
Wow you actually talked to a Samsung rep.and they said it was ok to keep the phone until the Note 8 comes out?That's awesome news,I heard that Samsung was considering refurbishing all the Note 7's they got back and reselling them at a discounted price.
squirrell84 said:
I just talked to samsung yesterday ...i told them i have a note 7 they asked me how was it working...i said green battery 100% charge and no problems...they told me i have the option to keep it until note 8 comes out
Click to expand...
Click to collapse
Was this over the phone?
Is there a log to use against them legally?
p0rkguy said:
Was this over the phone?
Is there a log to use against them legally?
Click to expand...
Click to collapse
No it was over the phone

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