Hi all,
I cracked my screen and need to replace it, however Samsung US doesn't want to do it and told me to contact Samsung from the country of origin for repair. I have an Iraqi variant but can't get Samsung Iraq on the phone. I contacted local repair shops and was quoted $399 for a screen replacement but without guaranty that the phone will still be waterproof.
Has any one successfully had their GS7E serviced in the US and if so, how?
Thanks!
Related
I live in Portugal, but bought a Galaxy S4 (GT-i9500) in qatar. The screen is wanting to come off a bit. I have the invoice to purchase the Galaxy. So I wonder if the samsung warranty is international.
You'd need to find the same store you bought it from, that's how it usually works, but even then, i think it only applies to the country you purchased it from.
i am from Delhi,india and purchased my note 3 n9005 from Australia . I had water damage and after going to samsung service centre they told me that i need a new motherboard ...but they don't repair imported mobile phones... i searched some local shops for motherboard and for this model it is not available anywhere...i tried online but didn't saw any worthy site.... if anyone knows a website which is safe and ships to india or place where i can buy the motherboard plz help...i know that it would cost around Rs.7000-8000.
thanks !
taniket said:
i am from Delhi,india and purchased my note 3 n9005 from Australia . I had water damage and after going to samsung service centre they told me that i need a new motherboard ...but they don't repair imported mobile phones... i searched some local shops for motherboard and for this model it is not available anywhere...i tried online but didn't saw any worthy site.... if anyone knows a website which is safe and ships to india or place where i can buy the motherboard plz help...i know that it would cost around Rs.7000-8000.
thanks !
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EBay
I cracked the screen (I believe both glass and LCD) on my international GS7 Edge. Samsung USA won't fix it, I am willing to pay pretty much whatever they would charge, but they won't touch. Is there anything definitive showing that the international version, G935F, uses a different Glass/LCD than the US versions?
Shipping back to the UAE, origin country of my device, is a bit steep; but has anyone sent their device back to the origin country for repair?
Finally, if that is not an option is there a reputable repair center in the USA for a screen replacement for the G935F?
Thanks for any feedback/help!!
NPR_Aficionado said:
I cracked the screen (I believe both glass and LCD) on my international GS7 Edge. Samsung USA won't fix it, I am willing to pay pretty much whatever they would charge, but they won't touch. Is there anything definitive showing that the international version, G935F, uses a different Glass/LCD than the US versions?
Shipping back to the UAE, origin country of my device, is a bit steep; but has anyone sent their device back to the origin country for repair?
Finally, if that is not an option is there a reputable repair center in the USA for a screen replacement for the G935F?
Thanks for any feedback/help!!
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Isnt there any local phone repair shops in your neighbourhood ? All official service centers of all brands don't touch any device if they weren't made to be sold in a spesific region. You don't need to stick with official repairs, just find a good tech and get the job done. :good:
I'm in Australia, and bought my S7 edge dual sim from an eBay seller who imported the phone from HK (i believe).
Looks like I'm having a hardware problem with the phone (bought it in August 2016), and I don't want to send it back to HK for repair, and there's a Samsung shop near my place, do you think they will accept my phone and get it fixed?
Not really sure about the warranty.
Any aussies with similar experience?
I don't think Samsung offers international warranty. In doesn't at least in India.
I think Samsung offers regional warranty, not global.
Sent from my Galaxy S7 Edge Duos via Tapatalk
Hello!
Ive got a slight problem with varranty service in Poland.
Ive bought my s7 edge in UK, im living currently in Poland and ive got the pink line screen issue. Regenersis (part of CTDI) denied varranty fix claiming that they dont have required parts taken the phone was purchased abroad.
So my question is: are there any physical - part wise difference between G935FZBABTU and G935FZBAXEO? is the part-code for the screen different for the two?
AFAIK the difference between csc code is who supplied the phone.
Btu is direct unlocked from Samsung.
Xeu is unlocked from Carphone Warehouse.
I've just had my s7 edge screen replaced due to the pink line by CPW.
What I would check in your circumstances is if a manufacturer warranty is country specific.
It's the original sellers responsibility to uphold the manufacturer warranty and not Samsung.
BandOfBrothers1 said:
AFAIK the difference between csc code is who supplied the phone.
Btu is direct unlocked from Samsung.
Xeu is unlocked from Carphone Warehouse.
I've just had my s7 edge screen replaced due to the pink line by CPW.
What I would check in your circumstances is if a manufacturer warranty is country specific.
It's the original sellers responsibility to uphold the manufacturer warranty and not Samsung.
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Actually within EU, you have 2 warranty options and you have the choice of accessing either. Manufacturers warranty and sellers warranty. In this case, for sellers warranty the op would have to ship the phone per sellers instructions. If they access the manufacturers warranty, get in touch with Samsung Poland and they will refer you to their national repair service provider partner.
Sent from my SM-G935F using XDA-Developers Legacy app