Does Samsung do international warranty? - Samsung Galaxy S7 Edge Questions and Answers

I'm in Australia, and bought my S7 edge dual sim from an eBay seller who imported the phone from HK (i believe).
Looks like I'm having a hardware problem with the phone (bought it in August 2016), and I don't want to send it back to HK for repair, and there's a Samsung shop near my place, do you think they will accept my phone and get it fixed?
Not really sure about the warranty.
Any aussies with similar experience?

I don't think Samsung offers international warranty. In doesn't at least in India.

I think Samsung offers regional warranty, not global.
Sent from my Galaxy S7 Edge Duos via Tapatalk

Related

[Q] Is Samsung Warranty International?

I live in Portugal, but bought a Galaxy S4 (GT-i9500) in qatar. The screen is wanting to come off a bit. I have the invoice to purchase the Galaxy. So I wonder if the samsung warranty is international.
You'd need to find the same store you bought it from, that's how it usually works, but even then, i think it only applies to the country you purchased it from.

Buying Galaxy S7 Edge International Variant

Hi there,
I am interested in buying Galaxy S7 Edge. I live in Canada, so i am not interested in buying the canadian variant. My experience with my current Galaxy S4 was horrible. No updates or anything.
If anyone knows website that can ship the Galaxy S7 Edge phone, legit website, please let me know.
I found one called clove . They have it and have the lowest price. But when I went to pre-order, it says there is a samsung region lock on. So If i give them permission, they will open the seal , insert european sim card and make a 5 minute call to region unlock it. Does the Galaxy S7 Edge have this region lock or no? Can someone please confirm?
I prefer to receive my phone factory sealed.
Thank you!
LimitsX said:
Hi there,
I am interested in buying Galaxy S7 Edge. I live in Canada, so i am not interested in buying the canadian variant. My experience with my current Galaxy S4 was horrible. No updates or anything.
If anyone knows website that can ship the Galaxy S7 Edge phone, legit website, please let me know.
I found one called clove . They have it and have the lowest price. But when I went to pre-order, it says there is a samsung region lock on. So If i give them permission, they will open the seal , insert european sim card and make a 5 minute call to region unlock it. Does the Galaxy S7 Edge have this region lock or no? Can someone please confirm?
I prefer to receive my phone factory sealed.
Thank you!
Click to expand...
Click to collapse
International variant? Do some research first. The exynos chip S7 will be sold all around the world except for USA and China that will have snapdragon. Canadian variant is exynos and if all your interested is in updates, that's pretty silly.
Sent from my SM-N920W8 using Tapatalk
Brava27 said:
International variant? Do some research first. The exynos chip S7 will be sold all around the world except for USA and China that will have snapdragon. Canadian variant is exynos and if all your interested is in updates, that's pretty silly.
Sent from my SM-N920W8 using Tapatalk
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I did my research. Yes, I am aware of that . How is it silly? Explain yourself.
You thinking an international variant will get "updates" quicker than other variants. Why are updates so important? I pre-ordered a bell s7 edge. Canadian variants have warranty. Why would you risk getting an international phone with no warranty?
Sent from my SM-N920W8 using Tapatalk
LimitsX said:
Hi there,
I am interested in buying Galaxy S7 Edge. I live in Canada, so i am not interested in buying the canadian variant. My experience with my current Galaxy S4 was horrible. No updates or anything.
If anyone knows website that can ship the Galaxy S7 Edge phone, legit website, please let me know.
I found one called clove . They have it and have the lowest price. But when I went to pre-order, it says there is a samsung region lock on. So If i give them permission, they will open the seal , insert european sim card and make a 5 minute call to region unlock it. Does the Galaxy S7 Edge have this region lock or no? Can someone please confirm?
I prefer to receive my phone factory sealed.
Thank you!
Click to expand...
Click to collapse
Canada will receive the Exynos variant which is the same as the European variant, though I'm not sure if it will be available unlocked in Canada. Wether you order from Clove or Unlocked Mobiles your phone will have to go through that process in order for it work in Canada or somewhere else. The only thing you could do to avoid having an opened phone is going to Europe and insert the SIM card and make the 5 minute phone call yourself, or maybe have a European relative do it for you. But if you skip this the phone won't accept your Canadian SIM.
daLareid said:
Canada will receive the Exynos variant which is the same as the European variant, though I'm not sure if it will be available unlocked in Canada. Wether you order from Clove or Unlocked Mobiles your phone will have to go through that process in order for it work in Canada or somewhere else. The only thing you could do to avoid having an opened phone is going to Europe and insert the SIM card and make the 5 minute phone call yourself, or maybe have a European relative do it for you. But if you skip this the phone won't accept your Canadian SIM.
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Click to collapse
So, it is safe to let Clove open it for the region lock? I saw same model as Clove on ebay, but a reputable seller, but he sells factory sealed phone. It doesn't require region unlock!
Thank you for the help! Appreciate it !
Yeah, i know Canada is getting one. But I want the updates which international variant gets. Canadian will become obsolete thanks to our lame carriers. I'm never buying any Canadian variant phone.
LimitsX said:
So, it is safe to let Clove open it for the region lock? I saw same model as Clove on ebay, but a reputable seller, but he sells factory sealed phone. It doesn't require region unlock!
Thank you for the help! Appreciate it !
Yeah, i know Canada is getting one. But I want the updates which international variant gets. Canadian will become obsolete thanks to our lame carriers. I'm never buying any Canadian variant phone.
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Click to collapse
I have never purchased from them but I read good reviews, I'm ordering it from UnlockedMobiles. They do not state for a fact that they do the same thing as Clove but I sent them an email and they said they do it by default for shipping addresses in the US, they do exactly the same as Clove which is insert UK sim then make a 5 minute phone call. I saw some phones on ebay like that one you're telling me and besides that they're way overpriced ($100 more expensive) I honestly don't get how they can get it to work without opening the phone and doing that unless they somehow got the Global american version? dunno if that even exists. Still if you want to spend over $800 on the phone might as well wait until March 11th for B&H to make the phone available http://www.bhphotovideo.com/c/product/1225381-REG/samsung_sm_g935_32gb_slv_galaxy_s7_edge_g935.html bear in mind they will offer the Global/International variant but I don't know if it's american or something but B&H is based off NY.
So these phones, are they G930F/G935F or something else.
daLareid said:
I have never purchased from them but I read good reviews, I'm ordering it from UnlockedMobiles. They do not state for a fact that they do the same thing as Clove but I sent them an email and they said they do it by default for shipping addresses in the US, they do exactly the same as Clove which is insert UK sim then make a 5 minute phone call. I saw some phones on ebay like that one you're telling me and besides that they're way overpriced ($100 more expensive) I honestly don't get how they can get it to work without opening the phone and doing that unless they somehow got the Global american version? dunno if that even exists. Still if you want to spend over $800 on the phone might as well wait until March 11th for B&H to make the phone available http://www.bhphotovideo.com/c/product/1225381-REG/samsung_sm_g935_32gb_slv_galaxy_s7_edge_g935.html bear in mind they will offer the Global/International variant but I don't know if it's american or something but B&H is based off NY.
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Click to collapse
Send me a pm. I live in Norway and we got some of the best warranty in the world. 8295.- Norwegian krones for S7 Edge unlocked, 5 year warranty. Included gear vr of course, wireless charging and 3 months insurance if you break anything on it(cracked screen etc).
thunderroid said:
So these phones, are they G930F/G935F or something else.
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Click to collapse
Well if you look up a phone that is already available like the S6 Edge you can find lots of unlocked variants like:
S6 edge+ SM-G928G
S6 edge+ SM-G928C
S6 Edge SM-G925F
S6 Edge SM-G925I
Apparently some are unlocked and some others are Region specific.
Try Odin
ust a quick suggestion. You can use Odin to flash an official firmware of another region as long as it's the same hardware. This doesn't trip Knox or count as root as you're using official Samsung firmware. That way, you could buy a Canadian phone, then flash there international firmware. If there's a problem flash back the Canadian firmware and retain your warranty. Try it with your s4
I got my hands on a Sm-G935F at chrismas time, I was hoping this would be a great layover until the new s8 comes out. It's unlocked and I'm using it on Bell but reception is horrible. The S7 i had before that I handed down to my wife had way better reception. There is no Canadian firmware for the SM-G935F that I can find. Any suggestions to help make it better.

Service for international variant in the US?

Hi all,
I cracked my screen and need to replace it, however Samsung US doesn't want to do it and told me to contact Samsung from the country of origin for repair. I have an Iraqi variant but can't get Samsung Iraq on the phone. I contacted local repair shops and was quoted $399 for a screen replacement but without guaranty that the phone will still be waterproof.
Has any one successfully had their GS7E serviced in the US and if so, how?
Thanks!

Cracked Screen International GS7 Edge

I cracked the screen (I believe both glass and LCD) on my international GS7 Edge. Samsung USA won't fix it, I am willing to pay pretty much whatever they would charge, but they won't touch. Is there anything definitive showing that the international version, G935F, uses a different Glass/LCD than the US versions?
Shipping back to the UAE, origin country of my device, is a bit steep; but has anyone sent their device back to the origin country for repair?
Finally, if that is not an option is there a reputable repair center in the USA for a screen replacement for the G935F?
Thanks for any feedback/help!!
NPR_Aficionado said:
I cracked the screen (I believe both glass and LCD) on my international GS7 Edge. Samsung USA won't fix it, I am willing to pay pretty much whatever they would charge, but they won't touch. Is there anything definitive showing that the international version, G935F, uses a different Glass/LCD than the US versions?
Shipping back to the UAE, origin country of my device, is a bit steep; but has anyone sent their device back to the origin country for repair?
Finally, if that is not an option is there a reputable repair center in the USA for a screen replacement for the G935F?
Thanks for any feedback/help!!
Click to expand...
Click to collapse
Isnt there any local phone repair shops in your neighbourhood ? All official service centers of all brands don't touch any device if they weren't made to be sold in a spesific region. You don't need to stick with official repairs, just find a good tech and get the job done. :good:

Unlocked S8 SM-G950U vs SM-G950F

I am getting Samsung Galaxy S8 SM-G950U north American unlocked for $574 vs Galaxy S8 SM-G950F International unlocked for $624 excluding taxes. I went through the forum but still not able to make up my mind on this. I want to get phone which works in US as well as outside since I travel a lot.
I don't care if Samsung pay doesn't work since I don't use it. I know they have different processors but don't know which one is better. Since both are unlocked I think volte and wifi calling will not work directly them without having to flash a new firmware and I don't want to void the warranty right now. Also does north American variant gets updates as fast as international one? I have read the international one is getting fast updates this year.
Apart from this is their any pros to go for international version? otherwise I could save 50 bucks with G950U model.
for more custom roms choose 900F
Yeah pay the extra and have a phone that ends up supported for years to come. When Samsung stops supporting snapdragon variant (which I have), we're essentially dead in the water.
Definitely get exynos G950F
I too think, SM-G950F would be best for you, as you travel a lot. But, If you live in US and by any chance, your phone get damaged some how, you can't send it to Samsung US to repair. They won't even touch the phone as it is an international variant.
mpulock said:
I too think, SM-G950F would be best for you, as you travel a lot. But, If you live in US and by any chance, your phone get damaged some how, you can't send it to Samsung US to repair. They won't even touch the phone as it is an international variant.
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Click to collapse
I am buying it from B&H. They have a full year warranty on both phones in case anything happens. We can also take an extended square trade 2 or 3 years warranty as well. I think I will go with 950F if that is more flexible and supported.
ariesb2b said:
I am buying it from B&H. They have a full year warranty on both phones in case anything happens. We can also take an extended square trade 2 or 3 years warranty as well. I think I will go with 950F if that is more flexible and supported.
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Click to collapse
Really?! I didn't know that. I bought the NA variant from Amazon after the price drop. If you are getting full 1 year warranty on 950F then go for it without any doubt.
P.S. : If you are thinking to buy a screen protector, don't buy OTAO. https://www.amazon.com/dp/B074SJV133/ref=cm_cr_ryp_prd_ttl_sol_0
It sucks. I got mine today. The installation was great, but the protector itself is so bad! Also, if you have any recommendation on the screen protector, please let me know.

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