Fix Google Voice forwarding after Advanced Calling Features update - Verizon Motorola Droid Turbo General

I set up Google Voice to handle my voice mail years ago, and haven't had to set it up again despite moving to several different phones since. Until, that is, I enabled the Advanced Voice features. That's because this seems to set up a new voice mail box for you with Verizon, and sets your line to forward to that. So, as a reminder for how to forward these calls, here's what you want to do:
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
To Deactivate the Call Forwarding, dial *73 [Send]
To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]

chadness said:
I set up Google Voice to handle my voice mail years ago, and haven't had to set it up again despite moving to several different phones since. Until, that is, I enabled the Advanced Voice features. That's because this seems to set up a new voice mail box for you with Verizon, and sets your line to forward to that. So, as a reminder for how to forward these calls, here's what you want to do:
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
To Deactivate the Call Forwarding, dial *73 [Send]
To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
Click to expand...
Click to collapse
Or you could just clear data on Google Voice and then set it up again... Works like a charm.

PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
Yeah, that's exactly what I did.

PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.

vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
I have to give you credit! I thought that my Google Voice was working, but alas it is not... So I followed your lead and removed my number from the web interface, re-added it, and followed the instructions. Works now. Thanks!

PerCompLLC said:
I have to give you credit! I thought that my Google Voice was working, but alas it is not... So I followed your lead and removed my number from the web interface, re-added it, and followed the instructions. Works now. Thanks!
Click to expand...
Click to collapse
Awesome, glad that helped. It was driving me nuts for a week until I saw someone else mention removing the number from the account, never even dawned on me that you could do that or that it would have an effect on the phone's configuration.

Big time thank you for this post. I've had issues with Voice not working for months. Removing, re-adding then confirming my number finally fixed the issue.

:crying::crying::crying::crying:

I didn't even know my google voicemail conditional forwarding stop working with verizon. I kept getting these weird texts from verion "VZWVVM:SYNC:EV=blahblah". It turns out, I turned on advanced calling on Verizon's account page. To get google voice working I just turned off the advanced calling. I have a nexus 6, so I can't even use advanced calling and nobody in my contact list has advanced calling.
I tried reactivating verizons conditional call forwarding to use google voice. But with advanced calling enabled I couldnt get google voice to work for my voicemails. That is why I just disabled advanced calling on verizon's site in my account.

vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
Same here.

I got a replacement phone that didn't have the update, so I had to go through this all again after the update installed on that one.

thanks for the info here. i had the same issue with my new S6. One question though...after "the fix" are you leaving Advanced calling turned off? or turning it back on?
thanks!!

vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
Still didn't work for me. I followed the instructions exactly as above, and Voice still won't pick up on missed calls, only calls I dismiss. I re-did all three * forwarding codes outlined in the OP, but no luck on missed calls. I have to turn off the advanced calling if I want Voice to pick up missed calls at all. So frustrating.

jmbturtle said:
Still didn't work for me. I followed the instructions exactly as above, and Voice still won't pick up on missed calls, only calls I dismiss. I re-did all three * forwarding codes outlined in the OP, but no luck on missed calls. I have to turn off the advanced calling if I want Voice to pick up missed calls at all. So frustrating.
Click to expand...
Click to collapse
I just tested this and I am experiencing the same issue. everything works perfect except for MISSED calls.
I think I may just have to live with it for now in the hopes that it gets resolved since I have 90% of my contacts calling my google voice number.

Not working for me
I"ve tried all of the suggestions here, but I still cannot get my Nexus 6 to route calls made to my carrier number to my GV number. I've had GV for years on several different devices and it's always worked fine. Everything is set up correctly. Any additional suggestions?

Thank you
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
You have no idea how happy I was to find your post! Thanks, it also worked for me after racking my brain all day and getting very frustrated. I did find a post to activate Volte without subscribing to Advanced Calling. I was unable to post the link here. Just Google Volte. Thanks again, pleased.

reinstalling app worked for me
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
After deleting number in voice and reinstalling app on phone, go to voicemail settings on a PC and click activate voicemail, dial the number displayed in the popup.
I FINALLY HAVE MY Google voicemail back !!
I lost it after setting up enhanced/advanced Verizon calling to do both voice calls and data at the same time. That fixed the no data during phone calls issue, but I lost my Google voicemail. The Verizon mail was not as good as voice. I would rather pay for Google Voice and not Verizon voicemail, but google voice is still free so YAY! Thanks for the fix. I have my Google Voicemail back!

Related

Google Voice Setup Failing

Well, when I go through the config setup for Google Voice, the com.android.phone quits.
So, I went into phone, and selected Call settings, then Voice Mail Service, and select Google. It Asks 'Change to new provider?'. After a few seconds, it responses with 'Forwarding Voice Number failed'.
I also tried entering my Google Voice number in Voice Mail Settings for My Carrier, but all that does is provide a number to call for voice mail. Of course, that did seem to forward to my Google Voice Mail number. At this point I'm not sure if there are any implications of setting it up this way.
ewingr said:
Well, when I go through the config setup for Google Voice, the com.android.phone quits.
So, I went into phone, and selected Call settings, then Voice Mail Service, and select Google. It Asks 'Change to new provider?'. After a few seconds, it responses with 'Forwarding Voice Number failed'.
I also tried entering my Google Voice number in Voice Mail Settings for My Carrier, but all that does is provide a number to call for voice mail. Of course, that did seem to forward to my Google Voice Mail number. At this point I'm not sure if there are any implications of setting it up this way.
Click to expand...
Click to collapse
try this
this is to Activate google voice VM
AT&T Cingular, T-Mobile, GSM network: DIAL *004*1[GVnumber]*11#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
ewingr said:
Well, when I go through the config setup for Google Voice, the com.android.phone quits.
So, I went into phone, and selected Call settings, then Voice Mail Service, and select Google. It Asks 'Change to new provider?'. After a few seconds, it responses with 'Forwarding Voice Number failed'.
I also tried entering my Google Voice number in Voice Mail Settings for My Carrier, but all that does is provide a number to call for voice mail. Of course, that did seem to forward to my Google Voice Mail number. At this point I'm not sure if there are any implications of setting it up this way.
Click to expand...
Click to collapse
I had the same experience. Google Voice works but the voicemail change didn't. So I opened the phone app and pressed the menu key and went to call settings. Then I went to voicemail carrier and Google Voice was an option. I selected the option and it asked if I wanted to change the provider and after I clicked yes it worked. So it just looks like the wizard failed for me but doing it manually seemed to work fine.
kennonk said:
I had the same experience. Google Voice works but the voicemail change didn't. So I opened the phone app and pressed the menu key and went to call settings. Then I went to voicemail carrier and Google Voice was an option. I selected the option and it asked if I wanted to change the provider and after I clicked yes it worked. So it just looks like the wizard failed for me but doing it manually seemed to work fine.
Click to expand...
Click to collapse
That didnt work for me, and in fact, the only thing that worked for me when i had the LG Nitro HD and the HTC One X, and now the GS3, the only thing that works is to open the phone app, hit the Menu > Call Settings > Call Forwarding > Voice call.
Keep Always Forward set to disabled, and set everything else to the google voice number, including the +1.. So if your google voice number is (123)456-7890, then each of the 3 lines would all say +11234567890
kennonk said:
I had the same experience. Google Voice works but the voicemail change didn't. So I opened the phone app and pressed the menu key and went to call settings. Then I went to voicemail carrier and Google Voice was an option. I selected the option and it asked if I wanted to change the provider and after I clicked yes it worked. So it just looks like the wizard failed for me but doing it manually seemed to work fine.
Click to expand...
Click to collapse
I spoke too soon. After I rebooted a few mins ago it looks like it went back to My Carrier and now I am getting the same problem you are.
I will try the dial method neverends suggested and see if that works....and it did work! Thanks
neverends said:
try this
this is to Activate google voice VM
AT&T Cingular, T-Mobile, GSM network: DIAL *004*1[GVnumber]*11#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
Click to expand...
Click to collapse
Haven't tried it yet, but I do expect that to work. I used that type of coding (as outlined in this Wiki page) in a Tasker script to forward my phone home automatically when hooked to my home WiFi.
I can't find what the *11* is for at the end of it. Do you know?
ewingr said:
Haven't tried it yet, but I do expect that to work. I used that type of coding (as outlined in this Wiki page) in a Tasker script to forward my phone home automatically when hooked to my home WiFi.
I can't find what the *11* is for at the end of it. Do you know?
Click to expand...
Click to collapse
its what google says to type for AT&T phones copied direct from Google Voice Help - but i have also seen this *004*xxx-xxx-xxxx#
---------- Post added at 06:29 PM ---------- Previous post was at 06:28 PM ----------
kennonk said:
I spoke too soon. After I rebooted a few mins ago it looks like it went back to My Carrier and now I am getting the same problem you are.
I will try the dial method neverends suggested and see if that works....and it did work! Thanks
Click to expand...
Click to collapse
glad I could help
neverends said:
try this
this is to Activate google voice VM
AT&T Cingular, T-Mobile, GSM network: DIAL *004*1[GVnumber]*11#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
Click to expand...
Click to collapse
I typed in that code. Goto a positive mesage back.
So then I went into settings and tried to set up the voice mail again, and it is stil failing.
However, Upon checking the Voice Mail setings for Cal Forwarding, all thre of the phone numbers are set to my GV number.
That should be all... You don't need to go through gvoice setup again if you used the code
Sent from my EVO using Tapatalk 2
I finally got GV to be my voicemail again.
From the phone app, menu button>Call settings.
Scroll down and select Call forwarding.
Select Voice call.
Select Always forward.
Enter GV number, and then Enable.
Turn off: Select Disable.
Select Update.
Now the forward when busy, unanswered and unreachable will be turned on and the "always forward" will be off.
Then you just have to go back to Call Settings and change the voicemail number to your GV number. Voicemail>Voicemail Settings.
It will still say My Carrier in voicemail service and such, but it functions properly.
I posted this in the Google Voice thread in the General section, but I'll put it here too. This works, same as the others, but this actually gets the system to change everything to say Google Voice is handling your voicemail:
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
Click to expand...
Click to collapse
I had to go to google.com/voice and sign my compadre up for a new number, then it started working properly after following the number forwarding.
Thanks!
From another similar thread, the solution is as above mentioned with the numbers; basically log into google voice from your computer -- go to settings and then the part where it lists your mobile numbers added to your account. Click deactivate voicemail -- it'll give you a code to punch into your dialer on your phone. Then click activate -- and it will give you a code to punch in to change the call forwarding settings.

[Q] I can't dial out on my Nexus 4 with Google Voice

Hi everyone.
I have a major problem trying to use Google Voice on my LG Nexus 4 phone.
I have my Google Voice number for over 2 years and it has worked fine on other phones, also it currently works on my laptop using the web browser - I receive and make (dial out) phone calls from the browser.
But on my phone - I can't dial out!
Any of you had the same problem and knows what the solution is?
I am searching online for a solution but can't find an answer.
It doesn't even seem that anyone else have the exact same problem that I have...
Here are some details:
I am on T-Mobile. Regular plan - post paid (not pre-paid), on a contract. I have even activated international dialing, as I call some people overseas once or twice a month. I have unlimited minutes (in the US), texts and internet (although after 2GB it gets slower).
My GV account seems to work OK - with Hangouts - in the browser on my laptop (Acer PC).
I can make phone calls and receive them - in both cases Hangouts handles the calls. I see now that if I receive a phone call it directs to Google Hangouts - but it works there just fine. It seems that Google have integrated Voice and Hangouts.
May be that's causing a problem in my phone...keep reading, please.
By the way - when I am in Google Voice's menu - and try to dial a number from there - I have 2 options:
1. dial a number using "Googe Talk" - nothing happens - it can't dial out that way. (You have to go to Hangouts and dial from there)
2. dial a number using xxx-xxx-xxxx (your phone number shows here - that's my T-Mobile number attached to this GV account) - when I choose that option and dial a number - this happens - GV dials my phone first, my phone starts ringing and I have to answer it - I answer it, then it connects to the number which I dialed on the laptop. That works.
When I go to the settings of GV in the browser - first menu that says "Phone settings" - there currently I have checked both options for "Forward calls to": 1. Google Chat & 2. Mobile number (My T-Mobile number). If I uncheck "Google Chat" as a forwarding option - when someone dials my GV number it will only dial my phone, and it won't dial my GV account on my laptop (Hangouts). I have tried either leaving both checked, or just dial my T-Mobile number - but both ways Google Voice does not work properly on my phone.
Now - lastly - on my phone (Nexus 4) - I receive phone calls when someone dials my GV number.
But I can't dial out (make phone calls)!
I have tried everything from reinstalling Google Voice (the app), clearing cash and data, restarting the phone, Sign Out and Sign In again.
I have tried changing the calling option: "Always dial with Google Voice", "Ask Every Time You make a phone call", etc. neither works - it never dials... What happens is - it changes the screen for a second and tries to dial, but then goes black, then goes back to the GV app. It can't dial!
Any idia why this is happening?
Some other thoughts:
I also have Google Hangouts on my phone - can this cause a problem? Do I need to do a certain setting in the Hangouts app?
I have had this GVaccount attached to a different number once also. Then I unattached it from itand attached it to my current T-Mobile number. I went through confirming it - I received a phone call and input a PIN which was provided (in the browser), afterwards I got the message - "You have successfully added your number".... Can that have caused a problem?
Please, help me!
I need to be able to use GV on my Nexus 4. Mostly I need it for when posting adds on CraigsList - I want to give away my google number and be able to receive a call and make calls with that google number. Also I need it for giving away to strangers and such... But I need to be able to dial out, return missed calls, etc.
Any help will be appreciated. Thanks in advance!
Try using the native dialer on the phone while the option "Use Google Voice to make all calls" is checked in the Voice app. Make sure you've started the Voice app and it's running in the background. Also, in the Voice settings you see on a computer, try only forwarding calls to your phone, and nowhere else, and see if that makes any difference.
Johmama said:
Try using the native dialer on the phone while the option "Use Google Voice to make all calls" is checked in the Voice app. Make sure you've started the Voice app and it's running in the background. Also, in the Voice settings you see on a computer, try only forwarding calls to your phone, and nowhere else, and see if that makes any difference.
Click to expand...
Click to collapse
I tried all that you said before, and I tried it just now again - a couple of times I reset the phone too, uninstalled the GV app, and reinstalled.
Still doesn't Dial Out!
Other things to point Out - I am also using Go Launcher. I tried going to the regular launcher and dial from there. Still doesn't dial out....
Also - I have chosen in the settings to Sync Everything!, and background data is enabled.
The only one thing I haven't done is to switch the Voice Mail Service. I skipped that setting when prompted.
I want to be able to use my own Voice Mail provided by T-Mobile when someone calls my T-Mo number,
and if someone calles me on my GV number and I miss the call - then that should go to the GV Voice Mail, which I can check by dialing the GV number from my cell or by going to the Google Voice web page in the browser. I want the 2 Voice Mails to be separate!
Can this Voice Mail setting be a reason to cause problems for me when I Dial Out?
Any suggestions, please, HELP!
nexuspeer said:
I tried all that you said before, and I tried it just now again - a couple of times I reset the phone too, uninstalled the GV app, and reinstalled.
Still doesn't Dial Out!
Other things to point Out - I am also using Go Launcher. I tried going to the regular launcher and dial from there. Still doesn't dial out....
Also - I have chosen in the settings to Sync Everything!, and background data is enabled.
The only one thing I haven't done is to switch the Voice Mail Service. I skipped that setting when prompted.
I want to be able to use my own Voice Mail provided by T-Mobile when someone calls my T-Mo number,
and if someone calles me on my GV number and I miss the call - then that should go to the GV Voice Mail, which I can check by dialing the GV number from my cell or by going to the Google Voice web page in the browser. I want the 2 Voice Mails to be separate!
Can this Voice Mail setting be a reason to cause problems for me when I Dial Out?
Any suggestions, please, HELP!
Click to expand...
Click to collapse
Hm. Are you rooted? Have a custom ROM? If so, which ROM?
I ask because I know I was having troubles similar to yours when I used MIUI. I could receive calls via Google Voice, but it would use my actual number, instead of my Google Voice number, to dial out. It would work, but Voice could not intercept the call before my real number dialed out. I never messed with it too much, as I flashed back to PA after a few days. All that shows is maybe some ROMs have troubles letting the Voice app integrate with the native dialer. If you have the time, try flashing a new ROM and testing it. It won't be a fix, but it might help prove that theory.
Johmama said:
Hm. Are you rooted? Have a custom ROM? If so, which ROM?
I ask because I know I was having troubles similar to yours when I used MIUI. I could receive calls via Google Voice, but it would use my actual number, instead of my Google Voice number, to dial out. It would work, but Voice could not intercept the call before my real number dialed out. I never messed with it too much, as I flashed back to PA after a few days. All that shows is maybe some ROMs have troubles letting the Voice app integrate with the native dialer. If you have the time, try flashing a new ROM and testing it. It won't be a fix, but it might help prove that theory.
Click to expand...
Click to collapse
I have NOT rooted my phone (and never had). It is a regular Unlocked Nexus 4 which I bought from the Google Play Store.
It is very frustrating that I can't make the Google Voice to work on it.
I also have the Advanced Task Killer installed on it. I checked it and GV shows as running. I have not killed it (I leave it unchecked).
It is not being killed by a task killer... Anyway the GV works when I revceive calls, but I can't dial out.... very weird.
It seems that no one knows what the problem is.
It seems like you could have some kind of troublesome loop going on by having your GV number tied to Hangouts and having it confirmed on two devices. Your statement about when dialing with Hangouts on the laptop, the laptop dials your phone and then the call goes thru to the number leads me to believe this. The problem with confirming to Hangouts on your laptop is that your laptop does not have it's own phone number to share with Hangouts like your phone would. Perhaps your laptop is set as default with GV to Hangouts and this is preventing you from making calls on your phone with GV. It should work. I just tried it. Have you tried removing your GV number from Hangouts on your laptop to see if it will allow it to function properly on your phone?
Sent from my Nexus 4 using Tapatalk 4
fernandezhjr said:
It seems like you could have some kind of troublesome loop going on by having your GV number tied to Hangouts and having it confirmed on two devices. Your statement about when dialing with Hangouts on the laptop, the laptop dials your phone and then the call goes thru to the number leads me to believe this. The problem with confirming to Hangouts on your laptop is that your laptop does not have it's own phone number to share with Hangouts like your phone would. Perhaps your laptop is set as default with GV to Hangouts and this is preventing you from making calls on your phone with GV. It should work. I just tried it. Have you tried removing your GV number from Hangouts on your laptop to see if it will allow it to function properly on your phone?
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
Hi again.
First - THANK YOU for all the responses.
My statement about dialing from my laptop was actually that when dialing from Hangouts - it dials out (without dialing my phone at all), but when I dial out from the google voice web site (this is different from Hangouts) - www.google.com/voice - when I dial out from this web site - then it dials my phone first, I have to answer it, and then it dials the number which I typed on the laptop... This is very strange. Try it and see what I mean. When I dial Out from the new Hangouts (which is tied to Google +) then it dials out directly - without dialing my cell phone first - then I just talk through the laptop microphone, just like when using skype, for example.
My understanding is that Google are going to replace Google Voice entirely with Hangouts. At the moment they are in "Transition" mode or something.... and that's what's causing these weird things. When Google close down Google Voice and move on to just offering Hangouts - then may be it should all get fixed.
I started digging deaper for questions online. Some people have similar problems and they all happened after introducing Hangouts.
Another thing - I have Hangouts on my phone, and I cannot erase it - cause it is the Nexus 4, and comes installed.
I saw some people have similar problem when Hangouts is installed on your cell phone.
Here is one suggestion from another user:
On Android (phone) you can try these steps:
Go to the account Settings in Hangouts
There should be a section that says "Phone number confirmed" and will show the confirmed #
Click that
It will say "Google will now confirm # is your mobile number with a one-time SMS....
Below that message, you can click "Edit" to edit your number and I believe you can delete it there.
Here is the link I got this from (and edited it a little bit): http://productforums.google.com/forum/#!topic/hangouts/VkjUHFWcbeM
I tried that - and guess what - there are listed actually 2 phone numbers in this Hangouts Setting: my personal phone number, and the GV number. And I cannot delete any of them! I tried edit, and it just asks me about adding a new number, but I can't delete an old one.
So I think this is causing the problem - Hangouts overtook my GV number, when it should only use my cell number - or the opposite - I am not sure. Anyway- it's using both numbers right now. So when I choose in the GV app to "Dial all numbers" with GV - nothing happens - cause I think Hangouts overtook these numbers.
Has any of you tried both Hangouts and GV installed on the same cell phone and have the GV number listed in the Hangouts menu?
Please, check and let me know.
Any suggestions?
Yes. I have both my AT&T cell number and GV number loaded into Hangouts and I have no issue dialing out with my GV number. It auto does that. When you confirm your cell number, it auto loads the GV number also.
Sent from my Nexus 4 using Tapatalk 4
fernandezhjr said:
Yes. I have both my AT&T cell number and GV number loaded into Hangouts and I have no issue dialing out with my GV number. It auto does that. When you confirm your cell number, it auto loads the GV number also.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
And when you go to your Hangouts app - under settings/phone number confirmed - does it show you 2 phne numbers or 1 phone number and which one (your GV number/cell phone number) ???
In my case - Hangouts shows both my cell and my GV numbers - listed there as confirmed.
I tried erasing any of them, but I can't. At this moment Google has not made it possible to erase a number from this settings menu.
I think that is causing the problem for me.
What do you think?
I am so frustrated I can;t use Google Voice on my Nexus 4... I started using Viber.... as almost everyone I know already started using Viber...
It's a shame Google ruined Google Voice and it seems they are going to fully replace it with Hangouts in the upcoming months...
There are so many complaints by other users, I am reading...even the messaging doesn't work that well any more....
But, thanks, to anyone who is reading this post and trying to help me!
nexuspeer said:
And when you go to your Hangouts app - under settings/phone number confirmed - does it show you 2 phne numbers or 1 phone number and which one (your GV number/cell phone number) ???
In my case - Hangouts shows both my cell and my GV numbers - listed there as confirmed.
I tried erasing any of them, but I can't. At this moment Google has not made it possible to erase a number from this settings menu.
I think that is causing the problem for me.
What do you think?
I am so frustrated I can;t use Google Voice on my Nexus 4... I started using Viber.... as almost everyone I know already started using Viber...
It's a shame Google ruined Google Voice and it seems they are going to fully replace it with Hangouts in the upcoming months...
There are so many complaints by other users, I am reading...even the messaging doesn't work that well any more....
But, thanks, to anyone who is reading this post and trying to help me!
Click to expand...
Click to collapse
That is what I was stating. Under settings in Hangouts, both numbers are listed. When I confirmed my cell number in Hangouts, it detected I have a Google Voice number and automatically added the number with my cell number. Despite this, I am able to dial out with my Google Voice number.
Sent from my Nexus 4 using Tapatalk 4
GV with MIUI
Johmama said:
Hm. Are you rooted? Have a custom ROM? If so, which ROM?
I ask because I know I was having troubles similar to yours when I used MIUI. I could receive calls via Google Voice, but it would use my actual number, instead of my Google Voice number, to dial out. It would work, but Voice could not intercept the call before my real number dialed out. I never messed with it too much, as I flashed back to PA after a few days. All that shows is maybe some ROMs have troubles letting the Voice app integrate with the native dialer. If you have the time, try flashing a new ROM and testing it. It won't be a fix, but it might help prove that theory.
Click to expand...
Click to collapse
Hi,
I have the same issue described above. I am using MIUI rom and GV is not working. I am able to receive calls, but not able to make calls. I use Mi4c phone with MIUI 6 rom. When i flash CM12.1, GV works flawlessly. Any solution will be helpful.
Raja

Google Voice mail not working with VoLTE?

I have always used Google Voice as my default voice mail app. After upgrading to VoLTE (Kitkat 4.4.4), whenever someone calls me and I do not answer, it just says that my voice mail box is not set up. Anyone else having this problem?
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
mmw68666 said:
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I uninstalled and reinstalled, ran through setup and still nothing. I will try again.
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
I dont know what I am doing wrong. I reset my Google Voice by uninstalling it and reinstalling, setting it up, then making sure hangouts voicemail is enabled. Anyone have any other thoughts?
*71 your Google voice number to forward it.
Thanks! Just came back here to own my shame as I forgot I had to do the call forwarding.
All better now
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I enabled Hangouts integration with Google Voice, and everything is working fine for me after setting up my Google Voice number for forwarding again with VoLTE enabled.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
superrelaxx said:
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
Click to expand...
Click to collapse
Tried that yesterday several times on my own and with VZW "support." They seem to think it may be a network backend issue, and have sent it up the food chain...
Sent from my iPad using Tapatalk HD
Chopstix9 said:
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
Click to expand...
Click to collapse
I have an old plan. 1500 Min, unlimited text and data. For me, it isn't about saving minutes, it is about the quality of the call. My wife and most of my family has GS5, the others just got iPhone 6 so most of my calls VoLTE and I love it.
Slightly off topic, but has anyone gotten the calling feature within the new hangouts integration to work over wifi? I need this at work because when I have to go out on the floor there is no service, but there is wifi.
Sent from my SM-G900V using Tapatalk
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
JAYNO20 said:
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
Click to expand...
Click to collapse
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
bsweetness said:
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
JohnKuczek said:
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
Click to expand...
Click to collapse
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
bsweetness said:
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
Click to expand...
Click to collapse
Tried all those options. I don't see how its working for anyone that has voLTE enabled. As soon as I disable it fowarding works fine.
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
timeToy said:
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Click to expand...
Click to collapse
Odd that that works for you. I had tried that, and setting it up through the MyVerizon app, and by the VZW tech setting it, all with the same broken results.

Voice mail on Verizon?

I can't figure out how to setup any sort of voicemail on my 6P. If prefer to have Google voice handle my voicemail, but so far I can't get it to work. I can overall the app and set it up through the voicemail settings, but when calling my phone it still says I don't have voicemail setup.
I've used GV for years with my other Android phones, this is the first time I've had an issue.
I've seen suggestions to forward my number to my GV number through Verizon settings, but I don't want to use that phone number I just want the voicemail.
Had anyone figured this out?
Alternately I'd go with stock Verizon voicemail, non-visual.
Sent from my Nexus 6P using Tapatalk
GatorsUF said:
I can't figure out how to setup any sort of voicemail on my 6P. If prefer to have Google voice handle my voicemail, but so far I can't get it to work. I can overall the app and set it up through the voicemail settings, but when calling my phone it still says I don't have voicemail setup.
I've used GV for years with my other Android phones, this is the first time I've had an issue.
I've seen suggestions to forward my number to my GV number through Verizon settings, but I don't want to use that phone number I just want the voicemail.
Had anyone figured this out?
Alternately I'd go with stock Verizon voicemail, non-visual.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
You have to set up No answer forwarding so Google can get the call and manage the VM.
You set up no answer forward to your GV number and it works.
tech_head said:
You have to set up No answer forwarding so Google can get the call and manage the VM.
You set up no answer forward to your GV number and it works.
Click to expand...
Click to collapse
Thanks for the reply, can you tell me how to do that? Just need a little more details, never done it before.
Edit: I figured out the forwarding part, just wish there was a way to not have to go thru two full ring cycles. It rings my vzw number then my GV number then I get to voicemail.
It also causes my home PC to ring with the Google voice number...
Sent from my Nexus 6P using Tapatalk
GatorsUF said:
Thanks for the reply, can you tell me how to do that? Just need a little more details, never done it before.
Edit: I figured out the forwarding part, just wish there was a way to not have to go thru two full ring cycles. It rings my vzw number then my GV number then I get to voicemail.
It also causes my home PC to ring with the Google voice number...
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
https://support.google.com/voice/answer/165656?hl=en
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
Now you need to login to your GV.
Go to settings -> Voicemail and texts.
Now set up your greeting, etc.
Now go to phones and add your number (Verizon).
Now click "edit" then show advanced.
Look at the various options.
The one you are really interested in "Go Straight To VM".
This will send all your calls on GV straight to VM.
You want this so the Verizon caller does not get additional rings on GV.
GatorsUF said:
I can't figure out how to setup any sort of voicemail on my 6P. If prefer to have Google voice handle my voicemail, but so far I can't get it to work. I can overall the app and set it up through the voicemail settings, but when calling my phone it still says I don't have voicemail setup.
I've used GV for years with my other Android phones, this is the first time I've had an issue.
I've seen suggestions to forward my number to my GV number through Verizon settings, but I don't want to use that phone number I just want the voicemail.
Had anyone figured this out?
Alternately I'd go with stock Verizon voicemail, non-visual.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I used to have Verizon VVM but didn't really use it that much so when I switched to the 6P I canceled it online. For the next couple of days when I got a voicemail I wouldn't get a notification but I would get a text with a string of characters. Then I called Verizon and they put the VVM cancel though and since then I get the normal voicemail icon. I can dial into voicemail from there and listen to them as normal.
I don't really miss visual voicemail, but I don't get a ton of them to begin with.

no sprint visual voicemail app?

I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Euclid's Brother said:
I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Click to expand...
Click to collapse
Get a Google Voice number and forward your phone to that VM.
You can get a text with the content of your VM transcribed.
Euclid's Brother said:
I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Click to expand...
Click to collapse
Is this what you looking for?
https://www.apkmirror.com/apk/sprin...se/voicemail-t-9-0-0-26-android-apk-download/
Caltinpla said:
Is this what you looking for?
https://www.apkmirror.com/apk/sprin...se/voicemail-t-9-0-0-26-android-apk-download/
Click to expand...
Click to collapse
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Sent from my [device_name] using XDA-Developers Legacy app
I always hated Springs VVM app/service. Google Voice is way better. You have 2 options there: 1) setup conditional call forwarding or 2) integrate your Spring number to Google Voice.
Follow these steps for conditional call forwarding -- https://community.sprint.com/t5/Google-Voice/Google-Voice-not-picking-up-28-does-not-work-here-s-the-fix/td-p/348100
Conditional call forwarding forwards unanswered calls to your Google Voice number, but doesn't ring -- instead goes to voicemail there. It's all seamless.
Integrating your Sprint number with Google Voice is nice, actually. The catch is you can't use Sprint's WiFi calling feature. You're not missing anything anyway and there are ways to use Google Voice over wifi too. When you integrate with Google Voice, you share the same number on both services. Make calls from your phone as normal, your computer, tablet, virtually anything with an internet connection. Same with texting. It's all synced, sort of... Texting via Voice is synced. Texting via SMS... well, Google Voice only keeps a record of received texts. Best part about Google Voice integration is it includes spam blocking for calls and texts. As in, fewer robo calls and fewer spoofed caller ID calls.
I disabled my Voice integration to try WiFi calling. I couldn't wait to go back. Without Voice, I got 2-3 robo calls per day. With Voice, I might get one a week. And I can handle my calls and texts at work from my PC if I have to, keeping my phone down and still looking productive.
You setup Google Voice integration within the Google Voice settings on a PC/web browser. You might have to chat/call Sprint support to remove Wifi calling from your account. If you tell them you're trying to setup Google Voice integration, good luck. 9/10 don't know it's a feature and the 1 that does barely knows what it does or how to set it up. If you get an error setting it up, it's 99% likely because wifi calling is enabled/on your account.
Warlord721 said:
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Click to expand...
Click to collapse
Yeah, same here... haven't figured out how to make it work yet!
I can't believe this is not more active, or that there isn't threads for Sprint & voicemail specifically. Obviously I have Sprint & the native phone app voicemail does not work. I got an email from Google voice support telling me Sprint deactivated my Google voice intergration, & that if I want to enable it I need to call Sprint. I've been on phone several times last couple of days going back & forth with Sprint & Google to no avail. When I go into legacy voice settings from a PC the "let Sprint work with voice" (however it's worded) button is not there. So I will call Sprint again & see if that wifi calling is enabled & if so I will have them disable it & go from there.
It just really is mind boggling that in 2018 this is even an issue for anyone. Especially when service like Sprint actually has an add for "BYOD" (bring your own device). They should have small print stating "if you don't want to get voicemail notifications"
I'd settle for just that somehow, just to get notified that I have a voicemail. And then I can dial in over phone, enter a pin & do it that way. As I see it now, that's my option, to call into my voicemail every hour just to see if I have one.
aheeejd said:
I can't believe this is not more active, or that there isn't threads for Sprint & voicemail specifically. Obviously I have Sprint & the native phone app voicemail does not work. I got an email from Google voice support telling me Sprint deactivated my Google voice intergration, & that if I want to enable it I need to call Sprint. I've been on phone several times last couple of days going back & forth with Sprint & Google to no avail. When I go into legacy voice settings from a PC the "let Sprint work with voice" (however it's worded) button is not there. So I will call Sprint again & see if that wifi calling is enabled & if so I will have them disable it & go from there.
It just really is mind boggling that in 2018 this is even an issue for anyone. Especially when service like Sprint actually has an add for "BYOD" (bring your own device). They should have small print stating "if you don't want to get voicemail notifications"
I'd settle for just that somehow, just to get notified that I have a voicemail. And then I can dial in over phone, enter a pin & do it that way. As I see it now, that's my option, to call into my voicemail every hour just to see if I have one.
Click to expand...
Click to collapse
Google removed integration of Voice with the dialer.
To get integration with the dialer you need an old version of Voice.
You need Google Voice build number 0.4.7.10.
You can download it from one of the archives.
Remove the current version of Voice.
Also make sure you turn off auto-update in the Google Play Store or you will lose the integration as soon as Voice update.
It's been a known issue for years.
tech_head said:
Google removed integration of Voice with the dialer.
To get integration with the dialer you need an old version of Voice.
You need Google Voice build number 0.4.7.10.
You can download it from one of the archives.
Remove the current version of Voice.
Also make sure you turn off auto-update in the Google Play Store or you will lose the integration as soon as Voice update.
It's been a known issue for years.
Click to expand...
Click to collapse
I have Google Voice integration just fine with the most recent and previous versions of the app... Not sure why I'm so special.
Yeah I've been using it fine, then voice was kinda built into Hangouts & I would get them there. Because of that intergration in Hangouts I used that for my SMS & they always went through. I used Hangouts because when I'm at home I have literally no data, so I used wifi & just couldn't make calls. In the settings of Hangouts you could see settings for g voice. This still worked long after Hangouts did that auto prompt telling you Hangouts for SMS would no longer work & wanted you to install Google messages. But anyway I tried 4.7.1.0 & it gave me # to provision, I tried dialing it but I'm at home & the call just ended. So I'll have to retry next time I head out & get a data signal.
gk1984 said:
I have Google Voice integration just fine with the most recent and previous versions of the app... Not sure why I'm so special.
Click to expand...
Click to collapse
Let's be clear, there is integration and then there is integration with the dialer.
integration will allow you to get you VM via your GV account and number because your phone forwards to you GV number.
Dialer integration means you don't need to open the Voice app to check or see your VM.
The former works great. The latter is broken in more recent versions of the Voice app.
Warlord721 said:
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Click to expand...
Click to collapse
This version works for me.
https://www.apkmirror.com/apk/sprin...al-voicemail-t-9-0-1-26-android-apk-download/
You can download app Sprint Voicemail in Google Play store now.

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