Google Voice Setup Failing - Galaxy S III General (US Carriers)

Well, when I go through the config setup for Google Voice, the com.android.phone quits.
So, I went into phone, and selected Call settings, then Voice Mail Service, and select Google. It Asks 'Change to new provider?'. After a few seconds, it responses with 'Forwarding Voice Number failed'.
I also tried entering my Google Voice number in Voice Mail Settings for My Carrier, but all that does is provide a number to call for voice mail. Of course, that did seem to forward to my Google Voice Mail number. At this point I'm not sure if there are any implications of setting it up this way.

ewingr said:
Well, when I go through the config setup for Google Voice, the com.android.phone quits.
So, I went into phone, and selected Call settings, then Voice Mail Service, and select Google. It Asks 'Change to new provider?'. After a few seconds, it responses with 'Forwarding Voice Number failed'.
I also tried entering my Google Voice number in Voice Mail Settings for My Carrier, but all that does is provide a number to call for voice mail. Of course, that did seem to forward to my Google Voice Mail number. At this point I'm not sure if there are any implications of setting it up this way.
Click to expand...
Click to collapse
try this
this is to Activate google voice VM
AT&T Cingular, T-Mobile, GSM network: DIAL *004*1[GVnumber]*11#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#

ewingr said:
Well, when I go through the config setup for Google Voice, the com.android.phone quits.
So, I went into phone, and selected Call settings, then Voice Mail Service, and select Google. It Asks 'Change to new provider?'. After a few seconds, it responses with 'Forwarding Voice Number failed'.
I also tried entering my Google Voice number in Voice Mail Settings for My Carrier, but all that does is provide a number to call for voice mail. Of course, that did seem to forward to my Google Voice Mail number. At this point I'm not sure if there are any implications of setting it up this way.
Click to expand...
Click to collapse
I had the same experience. Google Voice works but the voicemail change didn't. So I opened the phone app and pressed the menu key and went to call settings. Then I went to voicemail carrier and Google Voice was an option. I selected the option and it asked if I wanted to change the provider and after I clicked yes it worked. So it just looks like the wizard failed for me but doing it manually seemed to work fine.

kennonk said:
I had the same experience. Google Voice works but the voicemail change didn't. So I opened the phone app and pressed the menu key and went to call settings. Then I went to voicemail carrier and Google Voice was an option. I selected the option and it asked if I wanted to change the provider and after I clicked yes it worked. So it just looks like the wizard failed for me but doing it manually seemed to work fine.
Click to expand...
Click to collapse
That didnt work for me, and in fact, the only thing that worked for me when i had the LG Nitro HD and the HTC One X, and now the GS3, the only thing that works is to open the phone app, hit the Menu > Call Settings > Call Forwarding > Voice call.
Keep Always Forward set to disabled, and set everything else to the google voice number, including the +1.. So if your google voice number is (123)456-7890, then each of the 3 lines would all say +11234567890

kennonk said:
I had the same experience. Google Voice works but the voicemail change didn't. So I opened the phone app and pressed the menu key and went to call settings. Then I went to voicemail carrier and Google Voice was an option. I selected the option and it asked if I wanted to change the provider and after I clicked yes it worked. So it just looks like the wizard failed for me but doing it manually seemed to work fine.
Click to expand...
Click to collapse
I spoke too soon. After I rebooted a few mins ago it looks like it went back to My Carrier and now I am getting the same problem you are.
I will try the dial method neverends suggested and see if that works....and it did work! Thanks

neverends said:
try this
this is to Activate google voice VM
AT&T Cingular, T-Mobile, GSM network: DIAL *004*1[GVnumber]*11#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
Click to expand...
Click to collapse
Haven't tried it yet, but I do expect that to work. I used that type of coding (as outlined in this Wiki page) in a Tasker script to forward my phone home automatically when hooked to my home WiFi.
I can't find what the *11* is for at the end of it. Do you know?

ewingr said:
Haven't tried it yet, but I do expect that to work. I used that type of coding (as outlined in this Wiki page) in a Tasker script to forward my phone home automatically when hooked to my home WiFi.
I can't find what the *11* is for at the end of it. Do you know?
Click to expand...
Click to collapse
its what google says to type for AT&T phones copied direct from Google Voice Help - but i have also seen this *004*xxx-xxx-xxxx#
---------- Post added at 06:29 PM ---------- Previous post was at 06:28 PM ----------
kennonk said:
I spoke too soon. After I rebooted a few mins ago it looks like it went back to My Carrier and now I am getting the same problem you are.
I will try the dial method neverends suggested and see if that works....and it did work! Thanks
Click to expand...
Click to collapse
glad I could help

neverends said:
try this
this is to Activate google voice VM
AT&T Cingular, T-Mobile, GSM network: DIAL *004*1[GVnumber]*11#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
Click to expand...
Click to collapse
I typed in that code. Goto a positive mesage back.
So then I went into settings and tried to set up the voice mail again, and it is stil failing.
However, Upon checking the Voice Mail setings for Cal Forwarding, all thre of the phone numbers are set to my GV number.

That should be all... You don't need to go through gvoice setup again if you used the code
Sent from my EVO using Tapatalk 2

I finally got GV to be my voicemail again.
From the phone app, menu button>Call settings.
Scroll down and select Call forwarding.
Select Voice call.
Select Always forward.
Enter GV number, and then Enable.
Turn off: Select Disable.
Select Update.
Now the forward when busy, unanswered and unreachable will be turned on and the "always forward" will be off.
Then you just have to go back to Call Settings and change the voicemail number to your GV number. Voicemail>Voicemail Settings.
It will still say My Carrier in voicemail service and such, but it functions properly.

I posted this in the Google Voice thread in the General section, but I'll put it here too. This works, same as the others, but this actually gets the system to change everything to say Google Voice is handling your voicemail:
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
Click to expand...
Click to collapse

I had to go to google.com/voice and sign my compadre up for a new number, then it started working properly after following the number forwarding.
Thanks!

From another similar thread, the solution is as above mentioned with the numbers; basically log into google voice from your computer -- go to settings and then the part where it lists your mobile numbers added to your account. Click deactivate voicemail -- it'll give you a code to punch into your dialer on your phone. Then click activate -- and it will give you a code to punch in to change the call forwarding settings.

Related

FusionPlus 2.0 up and Running on Imagio

Being an alltel customer still in verizon's eyes means no access to verizon services such as Vcast tv, visual voicemail, vz navi, etc........who really cares. But I do need the visual voicemail. And fusionplus works great, tack 3.99/mo and you have voice-to-text. Very nice service.
Explain a little more about PhoneFusion. I have verizon visual voicemail and it seems ok but I was wondering how PhoneFusion works since you have to forward you number to their number then you getting charged minutes everytime you get a voicemail.
It does run on your normal minutes when you call in to check your voicemails. However, they are visible and you download them via data connection and then play in windows media player as mp3's so the there really is no need to use your voice minutes. You can manually download or set them to auto download. And of course the service is free. More info at http://www.fusionvoicemailplus.com/
how did you get it to forward it? when i did i called the *72 it makes it go straight to voicemail everytime, it doesnt ring on my end.
puck7 said:
how did you get it to forward it? when i did i called the *72 it makes it go straight to voicemail everytime, it doesnt ring on my end.
Click to expand...
Click to collapse
You first need to call verizon and have them set your conditional call forwarding number to 813-200-0200. MAKE SURE YOU HAVE ALL YOUR MESSAGES DELETED BEFORE YOU CHANGE FROM VERIZON VOICEMAIL TO FUSION PLUS (or else you will not be able to get rid of the new voicemail notifications and it will drive you crazy like it did me). When you call verizon, speak only with tech support as customer service will say its not possible. After you do this go in to phone settings and on the first tab "phone" (start->settings->all settings->personal->phone) where it says "voicemail" change the number to 813-200-0200. This should automatically set your 1st speed dial to your new voicemail box. Good to go.
puck7 said:
how did you get it to forward it? when i did i called the *72 it makes it go straight to voicemail everytime, it doesnt ring on my end.
Click to expand...
Click to collapse
Here's a quote from the email they sent me:
To activate conditional call forwarding: Enter *7118132000200 as if it is a phone number that you are dialing and press "SEND".
To deactivate conditional call forwarding: Enter *73 as if it is a phone number that you are dialing and press "SEND".
*72 is Call Forwarding:
http://support.vzw.com/features/calling_features/call_forwarding.html.
*71 is No Answer/Busy Transfer:
http://support.vzw.com/features/calling_features/no_answer_transfer.html.
Celzius said:
Here's a quote from the email they sent me:
To activate conditional call forwarding: Enter *7118132000200 as if it is a phone number that you are dialing and press "SEND".
To deactivate conditional call forwarding: Enter *73 as if it is a phone number that you are dialing and press "SEND".
*72 is Call Forwarding:
http://support.vzw.com/features/calling_features/call_forwarding.html.
*71 is No Answer/Busy Transfer:
http://support.vzw.com/features/calling_features/no_answer_transfer.html.
Click to expand...
Click to collapse
I tried this method three times and was unsuccessful until I called tech support and had them do it for me. Did this work for you?
how do you get 'sync' to work? I'm either putting in the wrong number/password combination or something else. New email comes in fine.
icon123 said:
how do you get 'sync' to work? I'm either putting in the wrong number/password combination or something else. New email comes in fine.
Click to expand...
Click to collapse
See post number 5.
Sweeny Russ, it has been about a week or so since you have had phonefusion running, how do you like it, Verizon's visual voicemail is handy but the app takes to long to load and I don't know if it is 2.99/month handy. Reading your posts it seems like it is a pain in the A$$ to setup if you have to call tech support. I wonder why doing the *71 + the number would not work?
Thanks
Sweeny Russ said:
See post number 5.
Click to expand...
Click to collapse
Thanks, but that didn't help me. I did figure it out though. When you add an account, use the Fusion Voicemail Login number they email you and the password they give you. Then sync will work. I had changed my password via their website and it wasn't working in the phone software. Must have needed a little more time to update.
Overall, it works good. I like it better than the Visual Voice Mail and I think the quality is better and its free. I didn't have to call VZW to get my cell to forward. It was very easy and straight forward.
However, I need to find away to be able to use the handset speaker to play the voicemails instead of using the speaker phone. It's getting a little annoying. I think the default is Microsoft media player. I can't find away for it to switch between handset and speaker. If anyone can help, I would appreciate it.
icon, did you do *71 + number or * 72 + number?
jskoland said:
icon, did you do *71 + number or * 72 + number?
Click to expand...
Click to collapse
conditional, *71
Thank for the reply. If I would of only read. My fault. I got it.
Morning all,
I am trying to get FusionPlus to sync when I hit the sync option. I have put my VZW phone number in there, along with my VZW vm password. Should I do the opposite and put the FusionPlus number and password?
Steve
I just entered my verizon number and the password. I clicked sync, I did not get any errors but it does not seem to have done anything.
stevefxp said:
Morning all,
I am trying to get FusionPlus to sync when I hit the sync option. I have put my VZW phone number in there, along with my VZW vm password. Should I do the opposite and put the FusionPlus number and password?
Steve
Click to expand...
Click to collapse
That's what I was talking about above...
For syncing, put the Fusion Voicemail Login number they email you and the password they give you.
Hope that helps. I think they could have given a little more direction on that. I wasn't sure what number to put either.
I used my verizon phone number and the password phonefusion sent me.
I think fusion is perfect. I also found that it does not have to be open to notify you of new voicemails. It is very finger friendly and If you have bluetooth toggle you can list to your voicemail via bluetooth headset, the way I do it anyway, which is nice if you have messages you don't want anyone to be able to hear because it routes through the speaker. And if you delete a message but then need it later they save it for 14 days, unless your free mailbox is full. Also I can't see it using any visible resources, its footprint is very small compared to verizon visual voicemail.

Google Voice Failing on Auto Setup

Anyone else seeing google Voice giving the failed forward message when selected as the voice mail provider?
I believe I have it working through manual entry, but it still shows carrier voice mail as my selection from the dialer settings menu.
Happened to me too. Not fun
A.VOID said:
Anyone else seeing google Voice giving the failed forward message when selected as the voice mail provider?
I believe I have it working through manual entry, but it still shows carrier voice mail as my selection from the dialer settings menu.
Click to expand...
Click to collapse
Ignore that as long as you have the forwarding setup you should be fine.
Sent from my HTC One XL using Tapatalk 2
SOLUTION
try this
Activate Google Voice VM and set up forwarding
AT&T Cingular, T-Mobile, GSM network: DIAL *004*xxx-xxx-xxxx#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
A.VOID said:
Anyone else seeing google Voice giving the failed forward message when selected as the voice mail provider?
I believe I have it working through manual entry, but it still shows carrier voice mail as my selection from the dialer settings menu.
Click to expand...
Click to collapse
Yea, it errors out, just do the call forwarding option. It's something to do with Touchwiz from what I can tell, the issue didn't happen on my GSII with CM9 but did with TW
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
entropism said:
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
Click to expand...
Click to collapse
That worked, thanks!
A.VOID said:
That worked, thanks!
Click to expand...
Click to collapse
FYI, I did this yesterday, and this morning it shows Google Voice as my Voicemail provider.
I had to go to google.com/voice and sign my compadre up for a new number, then it started working properly after following the number forwarding.
Thanks!

[Q] google voicemail setup problem

Cannot forward to Google Voice number for voicemail on Nexus 4
I get invalid mmi number or connection problem.
Can any one help me.
I am having similar issues. With straight talk t mobile
Sent from my Nexus 4 using xda app-developers app
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
EDIT: I meant T-Mobile pre-paid, not postpaid
Sent from my Nexus 7 using Tapatalk 2
Are you on prepaid? It won't work with T mobile pre paid plans at least.
Also, make sure you aren't on WIFI, for some reason it wouldn't work on wifi(but this was with the S3 and wifi calling) but you can try.
Also, try doing it from the voice website, it'll give you a code to input and that may work.
Mine works fine and I am on T-Mobile. Go to your phone, then hit settings. Then go to Voicemail and make sure the service is set to Google Voice.
co.ag.2005 said:
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
ATT
subashkarki said:
ATT
Click to expand...
Click to collapse
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
EDIT: see screenshot... where mine says "deactivate voicemail", are you clicking "Activate Voicemail" to get your MMI code? that's where it needs to come from... (just trying to trouble-shoot for ya).
co.ag.2005 said:
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
Click to expand...
Click to collapse
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
subashkarki said:
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
Click to expand...
Click to collapse
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Google Voice and T-Mobile
This is what I did to work on T-Mobile.
Google voice will work for text, making calls, and catching voicemails for missed calls. However, if you ignore the call, it will go to your T-mobile voicemail.
What I did was call T-mobile and told them to deactivate my vm (it's a common request they get)
Then I created a contact in my phone book and I entered my tmobile (not gv number) and I set the option to sen to VM whenever called
Then I wen into the voicemail options and changed the number of the VM (put this number in the contacts as well as you might want to reference it later) from the t-mobile number to the google voice number
After than, google voice works like normal. No need to set up conditional call forwarding.
co.ag.2005 said:
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Click to expand...
Click to collapse
thnxs for your help it worked.
thanks again
subashkarki said:
thnxs for your help it worked.
thanks again
Click to expand...
Click to collapse
great!

Google Voice mail not working with VoLTE?

I have always used Google Voice as my default voice mail app. After upgrading to VoLTE (Kitkat 4.4.4), whenever someone calls me and I do not answer, it just says that my voice mail box is not set up. Anyone else having this problem?
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
mmw68666 said:
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I uninstalled and reinstalled, ran through setup and still nothing. I will try again.
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
I dont know what I am doing wrong. I reset my Google Voice by uninstalling it and reinstalling, setting it up, then making sure hangouts voicemail is enabled. Anyone have any other thoughts?
*71 your Google voice number to forward it.
Thanks! Just came back here to own my shame as I forgot I had to do the call forwarding.
All better now
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I enabled Hangouts integration with Google Voice, and everything is working fine for me after setting up my Google Voice number for forwarding again with VoLTE enabled.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
superrelaxx said:
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
Click to expand...
Click to collapse
Tried that yesterday several times on my own and with VZW "support." They seem to think it may be a network backend issue, and have sent it up the food chain...
Sent from my iPad using Tapatalk HD
Chopstix9 said:
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
Click to expand...
Click to collapse
I have an old plan. 1500 Min, unlimited text and data. For me, it isn't about saving minutes, it is about the quality of the call. My wife and most of my family has GS5, the others just got iPhone 6 so most of my calls VoLTE and I love it.
Slightly off topic, but has anyone gotten the calling feature within the new hangouts integration to work over wifi? I need this at work because when I have to go out on the floor there is no service, but there is wifi.
Sent from my SM-G900V using Tapatalk
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
JAYNO20 said:
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
Click to expand...
Click to collapse
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
bsweetness said:
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
JohnKuczek said:
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
Click to expand...
Click to collapse
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
bsweetness said:
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
Click to expand...
Click to collapse
Tried all those options. I don't see how its working for anyone that has voLTE enabled. As soon as I disable it fowarding works fine.
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
timeToy said:
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Click to expand...
Click to collapse
Odd that that works for you. I had tried that, and setting it up through the MyVerizon app, and by the VZW tech setting it, all with the same broken results.

Fix Google Voice forwarding after Advanced Calling Features update

I set up Google Voice to handle my voice mail years ago, and haven't had to set it up again despite moving to several different phones since. Until, that is, I enabled the Advanced Voice features. That's because this seems to set up a new voice mail box for you with Verizon, and sets your line to forward to that. So, as a reminder for how to forward these calls, here's what you want to do:
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
To Deactivate the Call Forwarding, dial *73 [Send]
To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
chadness said:
I set up Google Voice to handle my voice mail years ago, and haven't had to set it up again despite moving to several different phones since. Until, that is, I enabled the Advanced Voice features. That's because this seems to set up a new voice mail box for you with Verizon, and sets your line to forward to that. So, as a reminder for how to forward these calls, here's what you want to do:
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
To Deactivate the Call Forwarding, dial *73 [Send]
To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
Click to expand...
Click to collapse
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
Yeah, that's exactly what I did.
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
I have to give you credit! I thought that my Google Voice was working, but alas it is not... So I followed your lead and removed my number from the web interface, re-added it, and followed the instructions. Works now. Thanks!
PerCompLLC said:
I have to give you credit! I thought that my Google Voice was working, but alas it is not... So I followed your lead and removed my number from the web interface, re-added it, and followed the instructions. Works now. Thanks!
Click to expand...
Click to collapse
Awesome, glad that helped. It was driving me nuts for a week until I saw someone else mention removing the number from the account, never even dawned on me that you could do that or that it would have an effect on the phone's configuration.
Big time thank you for this post. I've had issues with Voice not working for months. Removing, re-adding then confirming my number finally fixed the issue.
:crying::crying::crying::crying:
I didn't even know my google voicemail conditional forwarding stop working with verizon. I kept getting these weird texts from verion "VZWVVM:SYNC:EV=blahblah". It turns out, I turned on advanced calling on Verizon's account page. To get google voice working I just turned off the advanced calling. I have a nexus 6, so I can't even use advanced calling and nobody in my contact list has advanced calling.
I tried reactivating verizons conditional call forwarding to use google voice. But with advanced calling enabled I couldnt get google voice to work for my voicemails. That is why I just disabled advanced calling on verizon's site in my account.
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
Same here.
I got a replacement phone that didn't have the update, so I had to go through this all again after the update installed on that one.
thanks for the info here. i had the same issue with my new S6. One question though...after "the fix" are you leaving Advanced calling turned off? or turning it back on?
thanks!!
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
Still didn't work for me. I followed the instructions exactly as above, and Voice still won't pick up on missed calls, only calls I dismiss. I re-did all three * forwarding codes outlined in the OP, but no luck on missed calls. I have to turn off the advanced calling if I want Voice to pick up missed calls at all. So frustrating.
jmbturtle said:
Still didn't work for me. I followed the instructions exactly as above, and Voice still won't pick up on missed calls, only calls I dismiss. I re-did all three * forwarding codes outlined in the OP, but no luck on missed calls. I have to turn off the advanced calling if I want Voice to pick up missed calls at all. So frustrating.
Click to expand...
Click to collapse
I just tested this and I am experiencing the same issue. everything works perfect except for MISSED calls.
I think I may just have to live with it for now in the hopes that it gets resolved since I have 90% of my contacts calling my google voice number.
Not working for me
I"ve tried all of the suggestions here, but I still cannot get my Nexus 6 to route calls made to my carrier number to my GV number. I've had GV for years on several different devices and it's always worked fine. Everything is set up correctly. Any additional suggestions?
Thank you
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
You have no idea how happy I was to find your post! Thanks, it also worked for me after racking my brain all day and getting very frustrated. I did find a post to activate Volte without subscribing to Advanced Calling. I was unable to post the link here. Just Google Volte. Thanks again, pleased.
reinstalling app worked for me
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
After deleting number in voice and reinstalling app on phone, go to voicemail settings on a PC and click activate voicemail, dial the number displayed in the popup.
I FINALLY HAVE MY Google voicemail back !!
I lost it after setting up enhanced/advanced Verizon calling to do both voice calls and data at the same time. That fixed the no data during phone calls issue, but I lost my Google voicemail. The Verizon mail was not as good as voice. I would rather pay for Google Voice and not Verizon voicemail, but google voice is still free so YAY! Thanks for the fix. I have my Google Voicemail back!

Categories

Resources