Nexus 4 RMA for a new phone? - Nexus 4 Q&A, Help & Troubleshooting

Hey guys,
I want to RMA my Nexus 4 due to the buttons not feeling right but my friend wants to buy it off me for more than I what I bought the phone. If I RMA the phone and my friend buys the phone off me, what happens?
If the RMA comes and no phone is returned, I get charged, which is fine but I don't think Google would like this very much.
Or would you guys recommend me just waiting till it goes back in stock and buying the phone the regularly? Thanks.

you can just RMA it then not send a phone back and they will just charge you. they wont care as long as they get their money. and if they do theyre not gonna do anything about it

It depends how much you value morals and ethics.

mbucks911 said:
you can just RMA it then not send a phone back and they will just charge you. they wont care as long as they get their money. and if they do theyre not gonna do anything about it
Click to expand...
Click to collapse
Will I get warranty still even if I'm charged for the new phone?

El Daddy said:
It depends how much you value morals and ethics.
Click to expand...
Click to collapse
Same applies for Google. But they don't seen to care much about their "loyal" customers. Rather ditching them, they started sending devices to the people who ordered later. Hence, I would be wise of OP to sell it to his friend and get another RMA device.

filthykid said:
Same applies for Google. But they don't seen to care much about their "loyal" customers. Rather ditching them, they started sending devices to the people who ordered later. Hence, I would be wise of OP to sell it to his friend and get another RMA device.
Click to expand...
Click to collapse
It is kind of depressing if you think Google physically ships out the devices.
Sent from my Nexus 4 using Tapatalk 2

It is even more depressing if you expect such lousy service from the biggest online search gaint. If Google can't help by controlling the situation, so do us.
Besides, rather than coming forward and and informing their customers what EXACTLY is happening at the back end (the cause of such dreadful launch), they are playing "blame-game". Where are Google's morals? ethics? loyalty towards customer's?

filthykid said:
It is even more depressing if you expect such lousy service from the biggest online search gaint. If Google can't help by controlling the situation, so do us.
Besides, rather than coming forward and and informing their customers what EXACTLY is happening at the back end (the cause of such dreadful launch), they are playing "blame-game". Where are Google's morals? ethics? loyalty towards customer's?
Click to expand...
Click to collapse
Of course I expect crappy service. They are a search giant, not a retailer. They clearly have extremely limited experience in selling products, so I didn't expect too much. Besides, like I said they don't even ship the devices.
Sent from my Nexus 4 using Tapatalk 2

joshnichols189 said:
Of course I expect crappy service. They are a search giant, not a retailer. They clearly have extremely limited experience in selling products, so I didn't expect too much. Besides, like I said they don't even ship the devices.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Well in that case, they would have been intelligent enough and out-sourced agencies to retail stuff for them. There were many things they would have done rather then just disappointing their customers. And let's say they actually screwed it up.. what now? Stay quiet? Let customers suffer? No official statement about whats going on with them?
We all know the wait is a killer... u just can't get over it. It just bugs you a lot. Just imagine if u r dying to get Nexus 4 and do not foresee any hope of it coming back in a few weeks and even if it comes, the delivery will again take weeks. So in such scenario if the OP wants to sell his device to his friend, what's wrong? His friend is paying him. He is paying Google. Payment is made and device remains with the customer. Thing is done.
However, selling it on premium is greedy-ness but if OP's friend is willing to pay more :/.. then it's his call.

Related

[Q] how to get a nexus s 4g?

So I have seen from several people around the thread that they were able to get a Nexus S 4g as a replacement for their OG EVo. I was wondering what would be some specific reasons to receive this replacement or what I would need to say to tech support.
Thanks
I'm wondering this as well.
i just bought one for $220 on Craigslist. now i have the evo and the nexus. best of both worlds!
You must meet these four criteria
1 be on a replacement..at least once
2 convince them that you can not leave the house for a period of time...i said I was sick and couldn't leave the house
3 the phone had problems that are mostly specific to gingerbread...ex force closes and random reboots
4 say you've talked to a manager and they said a nexus s could be a replacement
reptar832 said:
You must meet these four criteria
1 be on a replacement..at least once
2 convince them that you can not leave the house for a period of time...i said I was sick and couldn't leave the house
3 the phone had problems that are mostly specific to gingerbread...ex force closes and random reboots
4 say you've talked to a manager and they said a nexus s could be a replacement
Click to expand...
Click to collapse
Not true. I simply went to a.service center because of problems with a charging port. They checked it out and verfied it was bad. When they went to order a replacement the nexus s came up as an option so I took it. Take this forewarning, signal on the nexus is horrible, even with the 2.3.5 update.
tapa tapa tapa
Just called Sprint today and got them to send me a Ns4G. All I did was explain to them how terribly unhappy I was with my EVO since the GB update. I might have exaggerated a few issues but they hooked me with the nexus and a nib at that! The "adavanced" tech support guy told me they have gotten tons of complaints about the EVO since the update. He also mention that another update was going to offered for the nexus starting on the 5th, said it was supposed to resolve the radio and battery issues......anyone hear of that? Anyway, since I have had bad reception since the GB update for my evo, I guess I might still have to deal with that......oh well, at least I'll have root again!
ahhhhhh.......going todash.........
pitmaster said:
Just called Sprint today and got them to send me a Ns4G. All I did was explain to them how terribly unhappy I was with my EVO since the GB update. I might have exaggerated a few issues but they hooked me with the nexus and a nib at that! The "adavanced" tech support guy told me they have gotten tons of complaints about the EVO since the update. He also mention that another update was going to offered for the nexus starting on the 5th, said it was supposed to resolve the radio and battery issues......anyone hear of that? Anyway, since I have had bad reception since the GB update for my evo, I guess I might still have to deal with that......oh well, at least I'll have root again!
ahhhhhh.......going todash.........
Click to expand...
Click to collapse
Will you tell me who you called, and if you asked for some specific department, or what you said to receive the Nexus instead of going to the store or getting a replacement evo? When I call they send me to the tech guys and they say that I need to bring it in to a store or they will do a hard reset. So i guess im wondering how you convinced the tech guy to send a Nexus?
schmay33 said:
Will you tell me who you called, and if you asked for some specific department, or what you said to receive the Nexus instead of going to the store or getting a replacement evo? When I call they send me to the tech guys and they say that I need to bring it in to a store or they will do a hard reset. So i guess im wondering how you convinced the tech guy to send a Nexus?
Click to expand...
Click to collapse
Why are you trying to scam a new phone? Total douche move IMO.
Sry0fcr said:
Why are you trying to scam a new phone? Total douche move IMO.
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Click to collapse
Because it's a total douche move of Sprint and HTC to lock the gingerbread bootloader. The Evo is the phone that made sprint relevant, and now for whatever reason a year into its lifespan it becomes LESS moddable instead of more? I approve of the action of trying to dump the evo based on this alone. They have to learn that these devices are ours to mess with, not theirs to lock down.
thegregbradley said:
Because it's a total douche move of HTC to lock the gingerbread bootloader. The Evo is the phone that made sprint relevant, and now for whatever reason a year into its lifespan it becomes LESS moddable instead of more? I approve of the action of trying to dump the evo based on this alone. They have to learn that these devices are ours to mess with, not theirs to lock down.
Click to expand...
Click to collapse
Now that I corrected your post, since Sprint isn't the one that wanted the bootloader locked, I have a solution to this thread:
Buy one.
mattykinsx said:
Now that I corrected your post, since Sprint isn't the one that wanted the bootloader locked, I have a solution to this thread:
Buy one.
Click to expand...
Click to collapse
I agree with you in that usually the answer is don't be a freeloader and just buy the stuff you want. But consider this analogy: I buy a used car, and it worked fine, then I modified it by giving it good tires, suspension, engine upgrades, and made it completely my own. I don't expect the car to be under warranty at all because I've now made it my own, but I do have insurance. My car is crashed into, insurance replaces my car. But now, for some god damn reason when I get the car back, every bolt has a lock on it that I can't get the keys for. I BOUGHT this car originally, but now I can't modify it the way I like, when originally I very specifically went out and bought this kind of car because I CAN modify it? You can't sell someone something, then change what that something is.
A lot of us bought evos because we can modify them. And **** happens, phones get lost and dropped and whatever, that's why we have insurance. But the new evos that they get replaced with do not have the functionality that we want them to have. And they're being replaced with ****ty rebuilt evos, the worst of all worlds. So I see no problem with wanting something comparable, IF you're paying for the insurance and they're replacing the insured device with something that has less functionality. So I do very much agree, that scamming Sprint to get a free new phone is very shady and scummy. But if the product being replaced is less functional than the original, I see no problem with a "side-grade," a comparable device that costs them no more money to replace than the original device, being that they sell for the same amount. Ya feel me?
schmay33 said:
Will you tell me who you called, and if you asked for some specific department, or what you said to receive the Nexus instead of going to the store or getting a replacement evo? When I call they send me to the tech guys and they say that I need to bring it in to a store or they will do a hard reset. So i guess im wondering how you convinced the tech guy to send a Nexus?
Click to expand...
Click to collapse
Seriously I spent 3 hours on the phone and got nowhere.
Sent from my PC36100 using XDA Premium App
thegregbradley said:
I agree with you in that usually the answer is don't be a freeloader and just buy the stuff you want. But consider this analogy: I buy a used car, and it worked fine, then I modified it by giving it good tires, suspension, engine upgrades, and made it completely my own. I don't expect the car to be under warranty at all because I've now made it my own, but I do have insurance. My car is crashed into, insurance replaces my car. But now, for some god damn reason when I get the car back, every bolt has a lock on it that I can't get the keys for. I BOUGHT this car originally, but now I can't modify it the way I like, when originally I very specifically went out and bought this kind of car because I CAN modify it? You can't sell someone something, then change what that something is.
A lot of us bought evos because we can modify them. And **** happens, phones get lost and dropped and whatever, that's why we have insurance. But the new evos that they get replaced with do not have the functionality that we want them to have. And they're being replaced with ****ty rebuilt evos, the worst of all worlds. So I see no problem with wanting something comparable, IF you're paying for the insurance and they're replacing the insured device with something that has less functionality. So I do very much agree, that scamming Sprint to get a free new phone is very shady and scummy. But if the product being replaced is less functional than the original, I see no problem with a "side-grade," a comparable device that costs them no more money to replace than the original device, being that they sell for the same amount. Ya feel me?
Click to expand...
Click to collapse
Listen, I'm not saying I'm not upset with HTC about it.
I can't get my phone repaired [usb failure] because I want to maintain root.
However, just because HTC did something like this doesn't justify scamming Sprint.
thegregbradley said:
Because it's a total douche move of Sprint and HTC to lock the gingerbread bootloader. The Evo is the phone that made sprint relevant, and now for whatever reason a year into its lifespan it becomes LESS moddable instead of more? I approve of the action of trying to dump the evo based on this alone. They have to learn that these devices are ours to mess with, not theirs to lock down.
Click to expand...
Click to collapse
You cannot possibly be an adult. Grow the **** up kids, no one promised you that the Evo would have an unlocked bootloader. The phone is yours to mess with once you buy it and HTC and Sprint won't stop you. But it's Sprint's supply chain, they can buy it from HTC whichever way they want to, locked down or not & you agreed to allow them to send updates to your phone when you signed that contract. It's your choice to buy it as is or to take the OTA update. Live with it or buy a new phone.
thegregbradley said:
Because it's a total douche move of Sprint and HTC to lock the gingerbread bootloader. The Evo is the phone that made sprint relevant, and now for whatever reason a year into its lifespan it becomes LESS moddable instead of more? I approve of the action of trying to dump the evo based on this alone. They have to learn that these devices are ours to mess with, not theirs to lock down.
Click to expand...
Click to collapse
The bootloader has always been locked. HTC just patched the exploit
Sent from my PC36100 using XDA Premium App
pitmaster said:
He also mention that another update was going to offered for the nexus starting on the 5th, said it was supposed to resolve the radio and battery issues......anyone hear of that? Anyway, since I have had bad reception since the GB update for my evo, I guess I might still have to deal with that......oh well, at least I'll have root again!
ahhhhhh.......going todash.........
Click to expand...
Click to collapse
This isn't a bad reception thing. The radios in the Nexus are generally bad, ridiculously bad: WiFi, 3G, voice, all of them are terrible. Its a sweet phone but the signal issues are quite sad and makes it rather frustrating to use the phone. The July 25th update was supposed to address these issues as well and from my experience it is no better. Signal quality is a known issue for the Nexus and it is the poor quality antennas and radios that Samsung uses that makes me question their devices as a whole. I'm just happy I also have my E3D so that I can actuall get a signal when using my phone.
mattykinsx said:
Listen, I'm not saying I'm not upset with HTC about it.
I can't get my phone repaired [usb failure] because I want to maintain root.
However, just because HTC did something like this doesn't justify scamming Sprint.
Click to expand...
Click to collapse
I'm not talking about scamming sprint at all, I'm talking about a comparable replacement. I very much love Sprint and their customer service has been excellent; I misspoke when I blamed them and didn't think about the fact that they are not to blame, HTC is.
That being said, the NS4G goes for a very similar price. Also, I'm talking about legitimate cases of loss or theft in which it's not my fault that the phone, set up the way I like it, is gone. Then the phone is replaced with, at best, a non-unlockable version, and at worst, a ****ty rebuilt replacement with screen issues or crappy USB ports, etc. Why should I, the customer who is paying for the insurance, be supplied with a lesser phone? It would be Asurion replacing my phone, not Sprint, but because they are so disconnected it makes things difficult. I would simply want the phone I lost to be replaced because I'm paying for insurance. They should provide me with what I'm paying to insure, not some weird new less functional device. Again, Asurion, not Sprint. Sprint has only been good to me thusfar.
Sry0fcr said:
You cannot possibly be an adult. Grow the **** up kids, no one promised you that the Evo would have an unlocked bootloader. The phone is yours to mess with once you buy it and HTC and Sprint won't stop you. But it's Sprint's supply chain, they can buy it from HTC whichever way they want to, locked down or not & you agreed to allow them to send updates to your phone when you signed that contract. It's your choice to buy it as is or to take the OTA update. Live with it or buy a new phone.
Click to expand...
Click to collapse
I know this is the way it is, but just because something is some way doesn't mean I should have to live with it or not try to change things. I won't bore you with tales of history in which we have changed the norm to suit society better, nor am I under the delusion that being stuck in a lame contract is as heavy as the idea of slavery or bigotry. But I don't make a habit of sitting idly by and getting screwed over by large companies just because they told me I had to. I'm sure at least those of us who are over 25 on here work very hard for their money (I do), and I don't like being jerked around based on the whim of a corporation. I very much understand what you are saying, and I'm not under the impression that Sprint and the hacker community are pals and that they're backing out on a promise. I'm just saying, I don't see the issue with swapping to an extremely comparable phone IF your phone is already lost/stolen/destroyed, you're on insurance, and you simply prefer to have the other option. Same as if I felt like going to the Samsung Epic. Very similar phones, they're already replacing it, why does it have to be the same phone, especially when the same phone simply isn't the same anymore?
EDIT: Also fellas, I'm not intentionally being challenging with either of you or being argumentative for the sake of trolling or whatever, I'm legitimately just enjoying a robust debate on a lazy Tuesday evening. Thank you for the discussion guys
I choose not to commit insurance fraud myself. Let's remember that OS developers have an obligation to patch exploits. We are not guaranteed a rooted device unless you buy a dev phone.
Sent from my PC36100 using XDA Premium App
thegregbradley said:
I'm not talking about scamming sprint at all, I'm talking about a comparable replacement. I very much love Sprint and their customer service has been excellent; I misspoke when I blamed them and didn't think about the fact that they are not to blame, HTC is.
That being said, the NS4G goes for a very similar price. Also, I'm talking about legitimate cases of loss or theft in which it's not my fault that the phone, set up the way I like it, is gone. Then the phone is replaced with, at best, a non-unlockable version, and at worst, a ****ty rebuilt replacement with screen issues or crappy USB ports, etc. Why should I, the customer who is paying for the insurance, be supplied with a lesser phone? It would be Asurion replacing my phone, not Sprint, but because they are so disconnected it makes things difficult. I would simply want the phone I lost to be replaced because I'm paying for insurance. They should provide me with what I'm paying to insure, not some weird new less functional device. Again, Asurion, not Sprint. Sprint has only been good to me thusfar.
Click to expand...
Click to collapse
Asurion only handles the replacements when a deductible is paid, otherwise it's Sprint.
Also, all carriers use Asurion for their replacement insurance.
It's not Sprint's fault that HTC patched a hole in their bootloader security, therefore it's not fair for them to lose out on money.
If Sprint gives you a different model just because of a software update that does nothing but, essentially, increase the security of the phone....well...they lose out and that's just not a viable reason for them to lose out.
Root will be achieved, it sucks I know but, relax.
Rem3Dy said:
The bootloader has always been locked. HTC just patched the exploit
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Well this is the unfortunate grey area, and an oversight on my part... apologies, didn't mean to simplify too much. However, I did buy the phone because of the exploit, this is why I didn't go with a different phone. My side of this is a hard one to defend; surely patching the exploit was considered a security issue. But they had to have known what they were doing, which I can never prove, so my case would never hold up in a court of law, and I know this. It just irritates me and I fear the day that I lose my phone or it gets stolen because I'll be stuck with a crappy, half-assed gingerbread updated Evo, which seems wrong to me.

1saleaday - Scammers

I ordered a Galaxy Note GT-N7000 (i9220) from 1saleaday.com on 03/15/12, and finally received the shipment yesterday (03/28/12). When I opened the shipping container, I discovered an unsealed Galaxy Note box (These were sold as BNIB) that contained all of the accessories, but no Galaxy Note. I have been in constant contact with them the last two days, at which point they tried to persuade me into purchasing today's deal on the Note, at which point they would refund my money and cancel my previous order. Unwilling to do this, because I am already out $584, and was not prepared to throw good money after bad to a company that does not even have a customer service phone number, I was finally informed at the end of their business day today (4:30 PM EDT) that I would NOT be receiving a refund, after all. You see, apparently I am not alone in this, and rather than them take care of the customers who have already tied money up in their shady venture, they now want to do an "investigation" into how widespread this may be. I signed a sworn affidavit attesting to the fact that I did not receive the phone, just the box and accessories, yet they still refuse to refund my money or send me the phone. I do not believe they do this to everyone, but I think they selectively choose random customers here and there when they think they can get away with committing fraud. So, consider this a heads up that doing business with these losers can leave you without the item you paid for or the money you used to pay for it.
I have bought quite a number of items from 1Saleaday and received everything in order including a BNIB HTC View 4G. Just file a dispute or charge back from your Credit Card. Hope you get your money/phone asap.
I have gotten a tentative refund from my credit card company, but this could easily devolve into a "he said, she said" mess, which I want to avoid. What I do not want to avoid is publicly defecating on their business name, which I am in the process of doing across the internet.
I bought a motorola Atrix lapdock from them a couple of week ago. Finally got it 3 and1/2 Weeks later. It was a b#$&h trying to communicate with them. It was only $55 but I was that close to calling my credit card company and filling a claim to get my money back. that's the first and last time I'm buying anything from 1 sale. Might be a good idea to call your credit card up and see what your options are.
Sent from my SGH-I777 using xda premium
Already in process. I really want to make these scumbags pay, though.
Sent from my Nexus S using xda premium
well when u think about it its not really their fault some employee probably at the shopping warehouse stole it and ofcourse the want to check into it, if they gave everyone a refund as soon as they got a complaint they would be in major trouble
Sent from my GT-I9100
dkotoric said:
well when u think about it its not really their fault some employee probably at the shopping warehouse stole it and ofcourse the want to check into it, if they gave everyone a refund as soon as they got a complaint they would be in major trouble
Sent from my GT-I9100
Click to expand...
Click to collapse
Exactly. I'm no fan of 1Sale either, but they can't just issue such a large refund immediately. If I were in charge, I'd want to investigate this claim as well.
Their internal investigation is of no consequence to me. They asked me to just sign an affidavit so they could issue the refund, I did so, and the minute I told them I was not interested in buying today's special, they changed their tune. Either state that I am getting it, dependent on some conditions, or tell me they need to look into the matter further.
Sent from my Nexus S using xda premium
Since Last year i heard a lot of complains like this
about websites like
1saleaday.com
dailysteals.com
icemonkey.com
And you are very true about it.
They choose some random people to screw.
So far i had no problems of any kind. Even with high $$ or cheap stuff.
BUT
Always Pay with PAYPAL.
And like me always take a VIDEO when you open the package.
Tomorrow I am gonna get my GNEX from dailysteals.com
cross fingures nothing goes worng
thnx.
chilschils41 said:
Since Last year i heard a lot of complains like this
about websites like
1saleaday.com
dailysteals.com
icemonkey.com
And you are very true about it.
They choose some random people to screw.
So far i had no problems of any kind. Even with high $$ or cheap stuff.
BUT
Always Pay with PAYPAL.
And like me always take a VIDEO when you open the package.
Tomorrow I am gonna get my GNEX from dailysteals.com
cross fingures nothing goes worng
thnx.
Click to expand...
Click to collapse
Words of wisdom, my friend. Good luck with yours.
Sent from my Nexus S using xda premium
chilschils41 said:
Since Last year i heard a lot of complains like this
about websites like
1saleaday.com
dailysteals.com
icemonkey.com
And you are very true about it.
They choose some random people to screw.
So far i had no problems of any kind. Even with high $$ or cheap stuff.
BUT
Always Pay with PAYPAL.
And like me always take a VIDEO when you open the package.
Tomorrow I am gonna get my GNEX from dailysteals.com
cross fingures nothing goes worng
thnx.
Click to expand...
Click to collapse
+1 for sure, I always set up my tripod and camera before I open the package, even if I'm super excited to get it. I've gotten a box of CD's and a few rocks instead of an XBOX on Ebay. I'll never make that mistake again.
I had an interesting experience with them as well when I was in the market for a 2nd computer to do some dev work on. Received the computer that I purchased from them and it had a bad power supply. Argued with them and it took 3 weeks after receiving the computer for them to issue me an RA and return shipping label, then another 3 weeks to get my refund.
I ordered 3 htc Evo views from them all came flawless. Also ordered 32gb cards a bunch of other things from then with no issues. Hope everything works out in your favor...
Sent from my iPhone 4s using Tapatalk
I've dealt with 1saleaday on numerous occasions. They may be slow about sending stuff, but I've always received what I ordered. Willing to be they've got someone nefarious in their warehouse/shipping partner chain. Hope it all works out for you!
L4T
Thank God !
Well I got my GNEX today !
And its all good.
but while packing the rest of the stuff back in the box, i thought of
something. I think its not THOSE websites they are screwing people.
But their packaging department people probably trying to get away
with some stuff if they could, while packing.
Any way, I thank God that so far I have bought a lot of stuff from
these websites and never had any problem.
kennypow3rs said:
I ordered 3 htc Evo views from them all came flawless. Also ordered 32gb cards a bunch of other things from then with no issues. Hope everything works out in your favor...
Sent from my iPhone 4s using Tapatalk
Click to expand...
Click to collapse
hey dude i also bought 3 EVO VIEW for 1saleaday.com. I send them to India and sold them for about $350 each.
what did you do with them?
thnx.
chilschils41 said:
Well I got my GNEX today !
And its all good.
but while packing the rest of the stuff back in the box, i thought of
something. I think its not THOSE websites they are screwing people.
But their packaging department people probably trying to get away
with some stuff if they could, while packing.
Any way, I thank God that so far I have bought a lot of stuff from
these websites and never had any problem.
hey dude i also bought 3 EVO VIEW for 1saleaday.com. I send them to India and sold them for about $350 each.
what did you do with them?
thnx.
Click to expand...
Click to collapse
Chill, i pm'd you a message. Do you mind to check it out and help me.
Please and thanks.
PM replied!
Sent from my Galaxy Nexus using XDA
I have ordered 3 times from them . The delivery time was less than 2 weeks .
eowyn said:
I have bought quite a number of items from 1Saleaday and received everything in order including a BNIB HTC View 4G. Just file a dispute or charge back from your Credit Card. Hope you get your money/phone asap.
Click to expand...
Click to collapse
I second this.
This thread should be locked. The merchant is very reputable and who tells us you didnt just tale the device sell it in the blackmarket. Ive never had problems with them and they dont care about stealing a $550 device+they have sold almost 1000galaxy notes nobody has complained
Sent from my SGH-I717R using xda premium

So....Groupon sent me two...

Got my note Wednesday and another showed up today. Looked at my bank account and I've only been charged for one. Same order number on the invoice and everything. I did email them. Hopefully they'll reward my honesty. Do you guys think they would've ever known if I didn't say anything?
My friend once got two LCD televisions, but ordered only one.
He never said a word about it to the company where he ordered those. He still got them and never heard anything from the company.
Sent from my SM-P605 using Tapatalk
Call me a cheap a$$ but I probably won't say anything after checking my credit card account...
Sent from my SM-P600 using Tapatalk
I seriously doubt they would have ever noticed if you had not said something. Sounds like someone forgot to mark the order a fulfilled or shipped.
supremekizzle said:
Got my note Wednesday and another showed up today. Looked at my bank account and I've only been charged for one. Same order number on the invoice and everything. I did email them. Hopefully they'll reward my honesty. Do you guys think they would've ever known if I didn't say anything?
Click to expand...
Click to collapse
Shows us what kind of person you are, and we are now seeing what others are made of.
I think we reap what we sow, what goes around comes around, you get it in your own dish, do unto others.........
What if you kept it and they found there error in a month, you sold it or gave it to someone and now the want it back.
AMG_Roadster said:
I seriously doubt they would have ever noticed if you had not said something. Sounds like someone forgot to mark the order a fulfilled or shipped.
Click to expand...
Click to collapse
Your most likely right but @supremekizzle did the right thing.
legally they can't do anything. shipping something to someone is concidered a gift if you didn't authorize the purchase.
reap/sow/comes around crap... things don't come ariund they just keep going. and whose to say what's just happened isn't a reaping.
Definitely kudos for keeping it honest in a sea of immorality....
supremekizzle said:
Got my note Wednesday and another showed up today. Looked at my bank account and I've only been charged for one. Same order number on the invoice and everything. I did email them. Hopefully they'll reward my honesty. Do you guys think they would've ever known if I didn't say anything?
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Click to collapse
I think you are an awesome person for emailing them to let them know about the mistake.
Kudos to you.
Sent from my HTC One using Tapatalk 4
cyburke said:
I think you are an awesome person for emailing them to let them know about the mistake.
Kudos to you.
Sent from my HTC One using Tapatalk 4
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Yeah, but in all likelyhood if I would've kept it they would've found out anyway. The funny thing is, it originally was shipped with UPS shurepost which I upgragged to UPS ground. The second one I got was also upgrated automatically. So I wonder if they shipped it out using the exact same shipping label. Maybe they would've never found out after all. But it'd be a ****ty thing for me to do to keep it
valexi said:
My friend once got two LCD televisions, but ordered only one.
H e never said a word about it to the company where he ordered those. He still got them and never heard anything from the company.
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We got once two cupboards... and at this time it was legal to keep them (in Germany) without informing the seller. Only when they ask I have to say that I got two. When I remember correctly then after 2 year they both were mine (before I was only nicely to store the second one
Good job OP.
Man screw that. I wouldnt have said a word... Karma doesnt affect business deals, only when you screw over a person.
I had a similiar issue with a Nexus 10. I had to exchange it so Google sent me an RMA, i sent it back and they said they never got it yet they sent me a new one when they were in stock.
Then refunded my money. So in essence, I got free Nexus 10 Tablet form Google.
The same people that hoard our data and then sell it without our knowledge or TRUE consent (yeah, Samsung does it too!) dont deserve the same rights that the shop keep down the street from me deserves.
OP you wasted your time emailing. They gifted you a tablet. Were were you when I was struggling for donations to buy mine? lol
scrosler said:
Man screw that. I wouldnt have said a word... Karma doesnt affect business deals, only when you screw over a person.
I had a similiar issue with a Nexus 10. I had to exchange it so Google sent me an RMA, i sent it back and they said they never got it yet they sent me a new one when they were in stock.
Then refunded my money. So in essence, I got free Nexus 10 Tablet form Google.
The same people that hoard our data and then sell it without our knowledge or TRUE consent (yeah, Samsung does it too!) dont deserve the same rights that the shop keep down the street from me deserves.
OP you wasted your time emailing. They gifted you a tablet. Were were you when I was struggling for donations to buy mine? lol
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I'm not a huge believer in karma. At all, actually. I was worried more about them coming back at me asking for the money to pay for it months later. Maybe they would've never found out, maybe not. I will never know for sure now...
madsquabbles said:
legally they can't do anything. shipping something to someone is concidered a gift if you didn't authorize the purchase.
reap/sow/comes around crap... things don't come ariund they just keep going. and whose to say what's just happened isn't a reaping.
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I'm not sure that's true. Zavvi sent out PS Vita's by accident to customers and made a legal case out of it. AFAIK, they were actually backed up by UK law. That said, I'm sure it's entirely a country dependant thing.
Well letting them know saves you from worrying I guess.
madsquabbles said:
legally they can't do anything. shipping something to someone is concidered a gift if you didn't authorize the purchase.
reap/sow/comes around crap... things don't come ariund they just keep going. and whose to say what's just happened isn't a reaping.
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Have you ever had the bank put a "gift" in your account? And did they just smile when you later found they had rescinded that gift? Lol.
Sent from my SM-P600 using Tapatalk
grmcrkrs said:
Have you ever had the bank put a "gift" in your account? And did they just smile when you later found they had rescinded that gift? Lol.
Sent from my SM-P600 using Tapatalk
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https://www.consumer.ftc.gov/articles/0181-unordered-merchandise

This might be why you can’t find a Nexus 6 in the Google Play Store right now

http://bgr.com/2014/10/30/nexus-6-sold-out-in-google-play-store/
The publication says the Nexus 6 is “huge” for Google’s future in the smartphone company, and the phone is intended to be sold mainly through carriers, rather than on Google Play.
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Interesting read if for nothing more than the comments
Dumb. Dumb.
Another great flagship phone that next to no one can buy...instead of by design due to a moronic invite system...this time due to a moronic inventory choice.
Heads are going to roll for this 3 years mess: Today Andy Rubin, co-founder and former leader of Google Inc.’s Android mobile business is leaving Google!
Not sure exact reason but....
Skripka said:
Dumb. Dumb.
Another great flagship phone that next to no one can buy...instead of by design due to a moronic invite system...this time due to a moronic inventory choice.
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How is it moronic if numbers say most will buy through a carrier. Seems like a simple choice to me.
Sent from my LG-VS980 using Tapatalk
It could be that there is an official agreement to allow carriers to sell most of the devices. Of course, if that were the case they never should have offered a Play Store pre-sale in the first place.
Just seems like a typical BGR article. They're a rag of a site that makes up news
BGR..... I cant even bring myself to click their click bait $*¥+ any more
Benny879 said:
How is it moronic if numbers say most will buy through a carrier. Seems like a simple choice to me.
Sent from my LG-VS980 using Tapatalk
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When Google has a golden opportunity to sell a device that most carriers haven't even listed on their sites yet or formally announced plans to carry, and make money...it is moronic.
Having a flagship device that no one can buy due to your (Google's) idiotic bureaucratic decision making is how to get people who otherwise are your fan base pissed at you...see the idiocy of One+
Skripka said:
When Google has a golden opportunity to sell a device that most carriers haven't even listed on their sites yet or formally announced plans to carry, and make money...it is moronic.
Having a flagship device that no one can buy due to your (Google's) idiotic bureaucratic decision making is how to get people who otherwise are your fan base pissed at you...see the idiocy of One+
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Its not moronic if that was the condition carriers wanted if they were to carrier the product. I'm pretty sure the men making these decisions know more than the all of us here. Not to mention they have access to numbers and info we don't to make such a decision.
Sent from my LG-VS980 using Tapatalk
people need to stop crying and just go into their carrier and buy it there. it's not like it isn't the same phone online.
Sent from my T-Mobile HTC One M8
The phone isn't even released yet... People need to calm down. Even IF you were able to preorder it would still have been weeks before you got the phone.
NightHawkUndead said:
The phone isn't even released yet... People need to calm down. Even IF you were able to preorder it would still have been weeks before you got the phone.
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But if everyone calmed down, I'd have nothing to entertain myself with for the next couple of weeks...
dtroup64 said:
But if everyone calmed down, I'd have nothing to annoy xda'ers with for the next couple of weeks...
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Fixed. [emoji2]
Prod1702 said:
people need to stop crying and just go into their carrier and buy it there. it's not like it isn't the same phone online.
Sent from my T-Mobile HTC One M8
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Odds are it isn't.
You get some degree of bloat (albeit removable it sounds like) and what is more delayed updates.
Skripka said:
Odds are it isnt.
You get some degree of bloat (albeit removable it sounds like) and what is more delayed updates.
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If its the same model you could just flash the factory image so its no big deal.
Pilz said:
If its the same model you could just flash the factory image so its no big deal.
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Click to collapse
tmobile nexus 4 and 5 was the same one from the play store nothing different. it still got the updates from Google. no bloat at all unless Google put it on there. I can't speak about the others. I am buying mine on the 12th from the tmo store and I am sure it will be the same one Google sends out.
Sent from my T-Mobile HTC One M8
Prod1702 said:
tmobile nexus 4 and 5 was the same one from the play store nothing different. it still got the updates from Google. no bloat at all unless Google put it on there. I can't speak about the others. I am buying mine on the 12th from the tmo store and I am sure it will be the same one Google sends out.
Sent from my T-Mobile HTC One M8
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This is one of two things I was worried about if I have to pick it up from T-Mo:
- 1) I just want to make sure the updates come from Google and not the carrier (T-Mo in this case). Especially since I will be paying all upfront for it since I am prepaid and don't want to sign up for a post paid plan. There's no sense in me having to wait for an update if I'm not tied to any sort of plan or carrier.
- 2) I would very much rather purchase directly from the Play Store if only for the GREAT 1-year hassle-free warranty coverage they have. I had to do a warranty exchange a few weeks ago on my N5, and whole procedure was absolutely painless. I had my replacement device in-hand the very next day.
So, as much as I would prefer to buy it from the Play Store, if the speculation that the majority of sales will be taking place through the carriers and the supply on the Play Store will be scarce, I would just want the T-Mo phone to be EXACTLY like the one they sell in the Play Store, with no carrier meddling/bloatware.
Google news for us in the uk then as long as there is a decent amount of stock as no carriers have listed it as exclusive to either O2, ee, Vodafone or three afaik
disk0360 said:
Google news for us in the uk then as long as there is a decent amount of stock as no carriers have listed it as exclusive to either O2, ee, Vodafone or three afaik
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I'm really hoping the same thing doesn't happen in the U.K. with Stock issues
Hopefully its all under control by then, and they just put it on the site for sale and ship the same time as the US
charesa39 said:
This is one of two things I was worried about if I have to pick it up from T-Mo:
- 1) I just want to make sure the updates come from Google and not the carrier (T-Mo in this case). Especially since I will be paying all upfront for it since I am prepaid and don't want to sign up for a post paid plan. There's no sense in me having to wait for an update if I'm not tied to any sort of plan or carrier.
- 2) I would very much rather purchase directly from the Play Store if only for the GREAT 1-year hassle-free warranty coverage they have. I had to do a warranty exchange a few weeks ago on my N5, and whole procedure was absolutely painless. I had my replacement device in-hand the very next day.
So, as much as I would prefer to buy it from the Play Store, if the speculation that the majority of sales will be taking place through the carriers and the supply on the Play Store will be scarce, I would just want the T-Mo phone to be EXACTLY like the one they sell in the Play Store, with no carrier meddling/bloatware.
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Click to collapse
1.) Same freaking phone no doubt about it. Its been said a billion times. Updates from google Tmobile bloat
2.) You get next day shipping with Tmobile if you have their insurance plan which I recommend as it extends it past the 1 year google offers.
Sent from my Nexus 5 using XDA Free mobile app

Talked to Tmobile today regarding what to do

I talked to tmobile on their twitter help page and then called them. The rep told me on the phone I can keep the device if I like and when they get replacements in they will ship the replacement FIRST and then I can send them back my original Note 7. I ordered mine via the store so I have to deal with corporate. Tmobile help page told me the same thing I can keep my Note and simply swap it out but said I can have it shipped to the store too.
I hope this is the case and I can have it shipped to my house and simply send the old one back. The only store near me is always busy and their staff is a PITA to deal with.
I do have an S7 to use as a backup but hate the small screen and I don't want to get a refund then have to wait for that to be put back on the card.
I am watching the V20 too. I might be out next week BUT we know how the G5 has issues and turned into a major flop. I'd hate leaving the Note and it ends up the V20 is a POS phone and stuck with a worse phone.
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
Sent from my SM-N930T using Tapatalk
barfingmonkey said:
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
Sent from my SM-N930T using Tapatalk
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You mean the reps? I think Tmobile is being pretty straight forward, so far compared to the other carriers who are not even really sure what to do yet. Overall though I hate the reps especially the ones in the stores. Most are clueless. The store basically says if you ordered it you have to go through Tmobile and the store won't issue a refund.
What problems did the G5 have?
barfingmonkey said:
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
Sent from my SM-N930T using Tapatalk
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vibrantliker said:
What problems did the G5 have?
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I hear battery life and the modules some were reporting they become loose over time and durability issues too I've seen people talk about. Overall a crap device that was hyped a lot before launch. I don't want to get a v20 and it has issues and is a crap phone. At least with the Note I know what I'm getting.
stlbluesfan said:
I hear battery life and the modules some were reporting they become loose over time and durability issues too I've seen people talk about. Overall a crap device that was hyped a lot before launch. I don't want to get a v20 and it has issues and is a crap phone. At least with the Note I know what I'm getting.
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The V20 is gonna be a monster. I actually owned the V10 and it was a power house. Very durable. V20 would be the only reason for me leaving Note 7
barfingmonkey said:
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
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Click to collapse
From a business perspective, this is not the result of incompetence. They know that trial lawyers are waiting around for the first Note 7 from T-Mobile to burn so they can hit them (and Samsung) with a class-action lawsuit. If that happens, the cost to T-Mobile will be huge, so they are trying to get the Note 7s back ASAP, even though they aren't ready for it. This is a totally unexpected event. They didn't stockpile alternate phones in the last few weeks in preparation for a bunch of people trading back their brand-new Note 7s.
They should allow a pre order replacement so not everyone is calling them or everyone going to the store at once when the new phones are available. It's gonna get chaotic.
Sent from my SM-N930T using Tapatalk
Not returning mine. If it was going to blow up should have happened by now. Use original chargers ppl.
Sent from my SM-N930T using Tapatalk
dirtymindedx said:
Not returning mine. If it was going to blow up should have happened by now. Use original chargers ppl.
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Thing is there is no official time line of events. Who knows how the failure works and when, not saying most will be affected but saying it hasnt happened yet isnt really concrete proof it wont ever happen.
Like the ring of death on the Xbox 360.
Also no phone should explode if you are using a different charger. Thats again a failure of the manufacturer
Note 7 replacement
I just received this email from T-Mobile
Dear Customer,
Samsung notified us today that they are recalling the Galaxy Note7 due to a battery safety concern. There have been 35 cases reported globally as of September 1st. Samsung has communicated to us that they will have replacement Note7 devices that should be available in the next 2-4 weeks.
As our customer, your safety is our number one priority. We're making it easy for you to return and exchange your Galaxy Note7, free of charge.
You have options:
1.Sign up and we’ll let you know when the new Samsung Galaxy Note7 is available
2.Switch to a new device
3.Return phone for a full refund
Sent from my SM-N930T using XDA-Developers mobile app
I'm a bit conflicted. Odds are there is nothing wrong with my battery, and otherwise this phone is perfect. Who knows if the replacement, rushed out in the next couple of weeks, will be as good.
Sent from my SM-N930T using Tapatalk
rcobourn said:
I'm a bit conflicted. Odds are there is nothing wrong with my battery, and otherwise this phone is perfect. Who knows if the replacement, rushed out in the next couple of weeks, will be as good.
Sent from my SM-N930T using Tapatalk
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Click to collapse
Probably the same with mine, but I'd rather be safe than sorry, the rep I spoke with that was a supervisor said we have until the 30th to decide
Sent from my SM-N930T using XDA Premium HD app
lildoggs said:
I just received this email from T-Mobile
Dear Customer,
Samsung notified us today that they are recalling the Galaxy Note7 due to a battery safety concern. There have been 35 cases reported globally as of September 1st. Samsung has communicated to us that they will have replacement Note7 devices that should be available in the next 2-4 weeks.
As our customer, your safety is our number one priority. We're making it easy for you to return and exchange your Galaxy Note7, free of charge.
You have options:
1.Sign up and we’ll let you know when the new Samsung Galaxy Note7 is available
2.Switch to a new device
3.Return phone for a full refund
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
Got the same email. I had already filled out the form to be notified when they had a replacement in stock prior to getting the email.
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
I'm not having any issues with mine either but just for safety proposes I'm going to get the replacement. Just in case. Lol
Sent from my SM-N930T using XDA-Developers mobile app
im good
Sent from my SM-N930T using Tapatalk
rcobourn said:
I'm a bit conflicted. Odds are there is nothing wrong with my battery, and otherwise this phone is perfect. Who knows if the replacement, rushed out in the next couple of weeks, will be as good.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
I posted a similar post yesterday, I've seen it with HTC and Samsung where a few months into sales of a phone they seem to silently switch manufacturing to another vendor or use cheaper parts I guess to improve profits.....so my thought is now with this whole recall and it's cost to the bottom line will Samsung (A) Keep everything quality wise the same and take the full hit? or (B) Save every penny they can short of the battery pack? (i.e cheaper made camera parts from cheaper vendor etc)
You know someone on the boards the other day brought up a good point.
If the CPSC gets involved with this (as of now they are NOT) it will be illegal to sell a note 7 that has been recalled. So if you were going to sell your faulty Note 7 on ebay or something
it would be illegal.
So i would def get a replacement if you are planning to sell down the road.
My wife and I will trade ours in when they get the replacements in stock. We're not going to trade it in just quite yet.
its my understanding that T Mobile US might not be affected by the recall at all, and we all might not wind up needing new phones.

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