Motorola no longer allowing bootloader unlocking? - Moto E4 Questions & Answers

When I bought my Moto E4 I unlocked it through Motorola's website. I was happy with the phone and bought a second one as a backup but didn't unlock it at the time. Both phones were purchased brand new.
I've dropped the first phone which cracked the screen and now I'm trying to setup the second phone. But I've found that Motorola no longer allows this model to be unlocked with an error message on the website:
Your device does not qualify for bootloader unlocking.
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Click to collapse
To verify whether or not the process had changed, I also tried the unlock data for the old phone which previously worked fine but it too now is reported as "not qualifying".
It seems as though Motorola has completely revoked any ability to unlock these phones despite them being fully paid for.
Is there any other way to unlock the bootloader this phone?
Both phones are USA Qualcomm model perry XT1766 which I have verified on the bootloader screen. There should be no issue unlocking these.

The phone I purchased was sold by Boost Mobile. I spoke with Motorola Level III technical support and was told that I can't unlock this phone because it is a carrier phone.
They have changed their policy. This phone was previously unlockable and either by the request of Boost or planned obsolescence by Motorola this phone's bootloader can no longer be unlocked.
I paid for this phone but Motorola has asserted that I don't own it. I can't unlock the phone anymore due to a change of policy. This is disgusting.

Related

Moto G4 Model XT1625 Not Eligible for Bootloader Unlock

I purchased the G4 32GB model XT1625 from Amazon (not their ad version) over the weekend for $179. I followed the instructions how to request the bootloader unlock code from Motorola, it says my device is not eligible to unlock. Has anyone purchased XT1625 from Amazon and are able to get the unlock code from Moto?
This has already been covered, read the other threads. It was only available for about a week to unlock, then Motorola/Amazon put a stop to it apparently. Return the phone if not satisfied.
Doukeyakusha said:
This has already been covered, read the other threads. It was only available for about a week to unlock, then Motorola/Amazon put a stop to it apparently. Return the phone if not satisfied.
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Mine is not the Amazon ad version, it's the standard version, isn't that suppose to be eligible for bootloader unlcok from moto?
2kmy477 said:
Mine is not the Amazon ad version, it's the standard version, isn't that suppose to be eligible for bootloader unlcok from moto?
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Click to collapse
Ah, thanks for clarifying. Some have said the Retail, non-ad version was supposed to be bootloader unlockable. Others were saying No Moto versions from Amazon qualified.
Here is the list. If you got the Non Prime Exclusive, it qualifies for the unlock: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215 <-------according to that at least.
2kmy477 said:
Mine is not the Amazon ad version, it's the standard version, isn't that suppose to be eligible for bootloader unlcok from moto?
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That would tick me off just a little.
Doukeyakusha said:
Ah, thanks for clarifying. Some have said the Retail, non-ad version was supposed to be bootloader unlockable. Others were saying No Moto versions from Amazon qualified.
Here is the list. If you got the Non Prime Exclusive, it qualifies for the unlock: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215 <-------according to that at least.
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Thanks for the link. I may have to contact Motorola for this.
Yep, no problem. hopefully you get it sorted.
2kmy477 said:
Thanks for the link. I may have to contact Motorola for this.
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Click to collapse
Let us know how this turns out. Another suggestion, the Motorola Lenovo forums has a Bootloader Unlocking Assistance thread dedicated to helping folks get their phones unlocked. It would be worth a post there.
https://forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus/Bootloader-unlock-assistance/td-p/3366652
2kmy477 said:
I purchased the G4 32GB model XT1625 from Amazon (not their ad version) over the weekend for $179. I followed the instructions how to request the bootloader unlock code from Motorola, it says my device is not eligible to unlock. Has anyone purchased XT1625 from Amazon and are able to get the unlock code from Moto?
Click to expand...
Click to collapse
When requesting the bootloader unlock, did you manually scrub the output of get_unlock_data? Or did you use the online data scrub tool?
Tel864 said:
Let us know how this turns out. Another suggestion, the Motorola Lenovo forums has a Bootloader Unlocking Assistance thread dedicated to helping folks get their phones unlocked. It would be worth a post there.
https://forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus/Bootloader-unlock-assistance/td-p/3366652
Click to expand...
Click to collapse
I just got off the phone with support, the guy said G4 from Amazon (ads or no ads) will not qualify for bootloader unlock. This sucks.
xtermmin said:
When requesting the bootloader unlock, did you manually scrub the output of get_unlock_data? Or did you use the online data scrub tool?
Click to expand...
Click to collapse
I used both.
2kmy477 said:
I just got off the phone with support, the guy said G4 from Amazon (ads or no ads) will not qualify for bootloader unlock. This sucks.
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Click to collapse
Yep, that sucks bigtime. I would imagine that their sales would go down if this became known. So apparently the only advantage of the no ad is ota's if one considers that an advantage.
I've already posted a 1 star review on Amazon and hopefully others will.
Ads or no ads? ... How is that possible?
MadGoat said:
Ads or no ads? ... How is that possible?
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They're treating it like a phone you'd buy from AT&T or another carrier.
The Amazon ad subsidized phone understand... But the stock moto phone... I'm sceptic.
hi 2kmy477,
fyi, i received the moto g4 standard edition with the $50 instant rebate from amazon. i purchased the phone on the 8th of july and received the package on the 21st. Immediately after receiving the phone I did a bootloader unlock attempt and it worked on the first try. All I can say is make sure you copy all lines of the boot loader unlock string for your device that is shown after entering the fastboot bootloader unlock command. After copying the entire string, make sure to enter it into the online scrub tool that is on the bootloader unlock website of motorola.
Now use the cleaned bootloader unlock string from the online scrub tool to apply for a bootloader unlock code. This should activate a blue button labeled "Request Unlock Key", which will give you the unlock key once you click it.
If things don't work despite this, I don't know what to say. Motorola specifically said on their website that the "Prime Exclusive" version of the G4 will be locked officially, whereas other variants will not. As stated above, I received the standard edition of the G4 after the 19th of July which is when new bootloader unlock attempts for the Moto G4 Prime exclusive started to get blacklisted.
Also, make sure it says "retus" in the software channel of your phone. To locate the software channel of your phone, open the phone settings and tap on "about phone". "retus" is motorola's software channel for all moto g4 phones, except the prime exclusive version which has "amzn" instead of "retus". If you have "amzn" in your software channel, I think it is best to return your phone and get the standard edition from amazon.
Please let us know if you happen to resolve this problem!
Can anyone else confirm a non-ad subsidized, standard version Moto G4 if purchased from Amazon cannot be bootloader unlocked?!?!
Frankly, I would be shocked if a normal retail version was, but I want to verify... I was almost ready to click to purchase on one for my son who broke the screen on his Huawei Ascend Mate 2 this morning... I would really rather not if it can't be unlocked, I would just order it from Motonova and let him pick the color and stuff and he can use his old Nokia 520 for a few extra days.
aznindguy4u said:
hi 2kmy477,
fyi, i received the moto g4 standard edition with the $50 instant rebate from amazon. i purchased the phone on the 8th of july and received the package on the 21st. Immediately after receiving the phone I did a bootloader unlock attempt and it worked on the first try. All I can say is make sure you copy all lines of the boot loader unlock string for your device that is shown after entering the fastboot bootloader unlock command. After copying the entire string, make sure to enter it into the online scrub tool that is on the bootloader unlock website of motorola.
Now use the cleaned bootloader unlock string from the online scrub tool to apply for a bootloader unlock code. This should activate a blue button labeled "Request Unlock Key", which will give you the unlock key once you click it.
If things don't work despite this, I don't know what to say. Motorola specifically said on their website that the "Prime Exclusive" version of the G4 will be locked officially, whereas other variants will not. As stated above, I received the standard edition of the G4 after the 19th of July which is when new bootloader unlock attempts for the Moto G4 Prime exclusive started to get blacklisted.
Also, make sure it says "retus" in the software channel of your phone. To locate the software channel of your phone, open the phone settings and tap on "about phone". "retus" is motorola's software channel for all moto g4 phones, except the prime exclusive version which has "amzn" instead of "retus". If you have "amzn" in your software channel, I think it is best to return your phone and get the standard edition from amazon.
Please let us know if you happen to resolve this problem!
Click to expand...
Click to collapse
I did exactly what you said in your post, no dice and yes, the software channel did show "retus". I'll return the phone back to Amazon or have them to replace the phone for me, can't beat their price of $179 for 32GB though. Anyway, thanks a lot for your help.
acejavelin said:
Can anyone else confirm a non-ad subsidized, standard version Moto G4 if purchased from Amazon cannot be bootloader unlocked?!?!
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Click to collapse
I just (15 minutes ago) unlocked the bootloader on my amazon-bought, non-ad version of the G4. Unlock code worked fine, I copy-pasted each line manually, including the "#"s.
Confirmed. Waited too long to unlock. Now i get "not eligible" message. /sigh

Carrier Unlock LG V20

Hey Guys,
I recently bought a T-Mobile LG V20 from a seller who supposedly bought it directly from LG. The IMEI pops up as clean but I can't seem to get it carrier unlocked through any 3rd party websites. They all return and say that they could not find a code.
Any suggestions/thoughts?
Thanks Guys!
The IMEI comes up as clean, but maybe the phone is still under a payment. In this case it cant be unlocked until it is fully paid off by the original owner. You also run the risk if the original owner does not pay it off
Phone makers do not sell carrier branded phones.
So in short, there is no way you have a T-Mobile V20 bought straight from LG.
As for the unlock code, if its T-Mobile branded, than you can contact T-Mobile to get it unlocked. That's if the original owner paid it off.
aydanmonty99 said:
You can't unlock the T-Mobile V20 by code. It's done through the Device Unlock App. At least that's what my code provider told me. Which services did you use?
Click to expand...
Click to collapse
I used unlockscope and unlockpanda. However, I think I found my problem. Since my device was brand new and never activated, the IMEI was not listed in T-Mobile's database. I have to get it activated with a T-Mobile SIM card first and then proceed with the unlock through the app as you stated.

B&H Pixel 4 unlocked bootloader?

It says unlocked for CARRIER, but you think it will be unlockable bootloader too, like the one from Google?
https://www.bhphotovideo.com/c/product/1507485-REG/google_ga01184_us_pixel_4_xl_128gb.html
Comes with $100 gift card + 3 months free Mint + no tax in many states, so there is some reason to get it from here instead. Anyone have experience buying carrier-unlocked Pixels from B&H before, if they had unlockable bootloaders?
itiskonrad said:
It says unlocked for CARRIER, but you think it will be unlockable bootloader too, like the one from Google?
https://www.bhphotovideo.com/c/product/1507485-REG/google_ga01184_us_pixel_4_xl_128gb.html
Comes with $100 gift card + 3 months free Mint + no tax in many states, so there is some reason to get it from here instead. Anyone have experience buying carrier-unlocked Pixels from B&H before, if they had unlockable bootloaders?
Click to expand...
Click to collapse
As I know all devices should be bootloader unlocked, so you can choose any device, it just doesn't matter, so go for you choice.
riyan65 said:
As I know all devices should be bootloader unlocked, so you can choose any device, it just doesn't matter, so go for you choice.
Click to expand...
Click to collapse
That wasn't the case with the Pixel 3 at launch, though. Back then, to get unlockable bootloader, you had to order from Google directly. Is it different now?
itiskonrad said:
That wasn't the case with the Pixel 3 at launch, though. Back then, to get unlockable bootloader, you had to order from Google directly. Is it different now?
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Click to collapse
After the release of pixel 3a it should be unlockable to all devices, like verizon, best-buy,......, So it should be unlockable.
riyan65 said:
As I know all devices should be bootloader unlocked, so you can choose any device, it just doesn't matter, so go for you choice.
Click to expand...
Click to collapse
riyan65 said:
After the release of pixel 3a it should be unlockable to all devices, like verizon, best-buy,......, So it should be unlockable.
Click to expand...
Click to collapse
The OP is asking about bootloader unlock (developer and root friendly). Everything you've said screams carrier unlock.
The bootloader is the low level piece of software on your device that loads the OS (Android) and everything else. It comes locked on every device for security and prevents unauthorized OS code from loading. This is completely separate from being carrier unlocked which allows you to use the device on any cellular carrier. Being able to unlock it and load any OS code has meant purchasing the device directly from Google in the past. Verizon devices for example never allowed the bootloader to be unlocked.
For the OP, since very few people understand the difference between those two things (even Google support), it will likely be a case where people will need to buy the device from B&H to find out.
l7777 said:
The OP is asking about bootloader unlock (developer and root friendly). Everything you've said screams carrier unlock.
The bootloader is the low level piece of software on your device that loads the OS (Android) and everything else. It comes locked on every device for security and prevents unauthorized OS code from loading. This is completely separate from being carrier unlocked which allows you to use the device on any cellular carrier. Being able to unlock it and load any OS code has meant purchasing the device directly from Google in the past. Verizon devices for example never allowed the bootloader to be unlocked.
For the OP, since very few people understand the difference between those two things (even Google support), it will likely be a case where people will need to buy the device from B&H to find out.
Click to expand...
Click to collapse
If you search a little bit, you will able to unlock bootloader in verizon model too, verizon bootloader unlock is available for all pixel device and it going to be continued, so buying the device from Google is bootloader unlock for sure, buying from others buyers is just need a little time to get unlock the bootloader.
---------- Post added at 07:01 PM ---------- Previous post was at 06:59 PM ----------
l7777 said:
The OP is asking about bootloader unlock (developer and root friendly). Everything you've said screams carrier unlock.
The bootloader is the low level piece of software on your device that loads the OS (Android) and everything else. It comes locked on every device for security and prevents unauthorized OS code from loading. This is completely separate from being carrier unlocked which allows you to use the device on any cellular carrier. Being able to unlock it and load any OS code has meant purchasing the device directly from Google in the past. Verizon devices for example never allowed the bootloader to be unlocked.
For the OP, since very few people understand the difference between those two things (even Google support), it will likely be a case where people will need to buy the device from B&H to find out.
Click to expand...
Click to collapse
If you search a little bit, you will able to unlock bootloader in verizon model too, verizon bootloader unlock is available for all pixel device and it going to be continued, so buying the device from Google is bootloader unlock for sure, buying from others buyers is just need a little time to get unlock the bootloader.
And I also mean bootloader unlock not carrier unlock.
riyan65 said:
If you search a little bit, you will able to unlock bootloader in verizon model too, verizon bootloader unlock is available for all pixel device and it going to be continued, so buying the device from Google is bootloader unlock for sure, buying from others buyers is just need a little time to get unlock the bootloader.
---------- Post added at 07:01 PM ---------- Previous post was at 06:59 PM ----------
If you search a little bit, you will able to unlock bootloader in verizon model too, verizon bootloader unlock is available for all pixel device and it going to be continued, so buying the device from Google is bootloader unlock for sure, buying from others buyers is just need a little time to get unlock the bootloader.
And I also mean bootloader unlock not carrier unlock.
Click to expand...
Click to collapse
Verizon Pixel 3 XL still has a locked bootloader and is still not unlockable:
https://forum.xda-developers.com/pixel-3-xl/how-to/bounty-unlock-bootloader-vzw-pixel-3-xl-t3856605
riyan65 said:
If you search a little bit, you will able to unlock bootloader in verizon model too, verizon bootloader unlock is available for all pixel device ...
Click to expand...
Click to collapse
Since you're so sure this is true, please go help all of the Verizon device owners who post looking to unlock the bootloader. You could start with this recent Pixel 3XL post.
Of course, there is also the history that dates back to at least Nexus 6 days where the Verizon bootloader is locked.
Where people have really gotten bitten, is replacement devices that have come back after repairs with a unlockable bootloader like the Verizon devices have.
ktmom said:
Since you're so sure this is true, please go help all of the Verizon device owners who post looking to unlock the bootloader. You could start with this recent Pixel 3XL post.
Of course, there is also the history that dates back to at least Nexus 6 days where the Verizon bootloader is locked.
Where people have really gotten bitten, is replacement devices that have come back after repairs with a unlockable bootloader like the Verizon devices have.
Click to expand...
Click to collapse
This. Verizon Pixel 2 official and any RMA Pixel 2 is not bootloader unlockable. As someone who has been through 4 until Google finally sent me a brand new Google-made Pixel 2, non Verizon, non RMA.
I haven't seen any reason to say Pixel 4 Verizon is easily unlockable.
riyan65 said:
If you search a little bit, you will able to unlock bootloader in verizon model too, verizon bootloader unlock is available for all pixel device and it going to be continued, so buying the device from Google is bootloader unlock for sure, buying from others buyers is just need a little time to get unlock the bootloader.
And I also mean bootloader unlock not carrier unlock.
Click to expand...
Click to collapse
You have clearly never tried to bootloader unlock a Verizon device or you have some significantly different tools to do so and should share them with the community.
As others have pointed out, plenty of devices across the Pixel generations remain bootloader locked to this day. There are certainly smatterings of success stories with specific firmware versions but these are quickly patched.
There was recently some people that were able to unlock their Verizon Pixel 3a/XL modes after getting Verizon to carrier unlock them. But it has been attributed to a batch of MEID# that were likely incorrectly made available to bootloader unlock. Those people basically won the lottery. It certainly does not signal a change in Verizon's policy.
The best strategy is to have this mentality - if you buy a phone from Verizon (or any Verizon model phone) plan on it being permanently bootloader locked.
l7777 said:
You have clearly never tried to bootloader unlock a Verizon device or you have some significantly different tools to do so and should share them with the community.
As others have pointed out, plenty of devices across the Pixel generations remain bootloader locked to this day. There are certainly smatterings of success stories with specific firmware versions but these are quickly patched.
Click to expand...
Click to collapse
I just unlock the bootloader as the given guide and it got unlocked, I didn't done anything to get it unlocked, I just use the guide how to unlock the bootloader and it got unlocked.so I thought it is available for all devices to unlock the bootloader.
riyan65 said:
I just unlock the bootloader as the given guide and it got unlocked, I didn't done anything to get it unlocked, I just use the guide how to unlock the bootloader and it got unlocked.so I thought it is available for all devices to unlock the bootloader.
Click to expand...
Click to collapse
On non carrier specific devices, it's easy. On Verizon Google devices, it's rarely possible, and any vulnerability that's found is patched fast.
An authoritative statement like your post was is a problem. It has the potential to confuse the issue for people who come here for information, find an erroneous post and think they can safely buy a carrier device, still getting the bootloader unlocked.
Verizon was always a **** regarding unlocking bootloaders, they still haven't changed unfortunately.
thesebastian said:
Verizon was always a **** regarding unlocking bootloaders, they still haven't changed unfortunately.
Click to expand...
Click to collapse
Yes. One does have to wonder what the bootloader unlock situation will look like now that the Pixel will be available from all carriers directly rather than just Verizon. Google still only lists Verizon as the only carrier specific option on their store. We will likely have to wait and see if the other carriers get unlockable bootloaders or not.

Carrier unlock if the device hasn't been paid off?

I bought this v35 off of eBay and turns out it hasn't been paid off and I can't pay it off because I don't have the old account info.
Can I still go through the online carrier unlock methods to get this unlocked? Is there any way to unlock it myself or otherwise?
You need to return it for a refund.
Ohitstarik said:
I bought this v35 off of eBay and turns out it hasn't been paid off and I can't pay it off because I don't have the old account info.
Can I still go through the online carrier unlock methods to get this unlocked? Is there any way to unlock it myself or otherwise?
Click to expand...
Click to collapse
Sadly I can't. I tried to refund it on eBay and they sided with the seller on some bull****. The point I made was that I couldn't unlock it because it wasn't paid off (not that it wasn't paid off in the first place), and the seller said it was locked to at&t in the ad (but they didn't say anything about it not being paid off).
So, I'm stuck with this at&t phone in my hand. Apparently at&t users can use it though.
Also: the IMEI is clean
Ohitstarik said:
Sadly I can't. I tried to refund it on eBay and they sided with the seller on some bull****. The point I made was that I couldn't unlock it because it wasn't paid off (not that it wasn't paid off in the first place), and the seller said it was locked to at&t in the ad (but they didn't say anything about it not being paid off).
So, I'm stuck with this at&t phone in my hand. Apparently at&t users can use it though.
Also: the IMEI is clean
Click to expand...
Click to collapse
Wow that seems outrageously bogus. Ebay sides with seller that is selling a phone, that isn't paid off? Hard to imagine how they justified that. You can't sell a used car that isn't paid off, unless paying the lien on it is part of the selling transaction, which it usually is. How is it justified selling a phone that isn't paid off, knowing that it can't be unlocked without it being paid for?
I guess that they indicated it was locked to at&t somehow mitigates this in ebays eyes? But it's not like you bought it from the seller knowing you'd have to now pay more to at&t to be able to pay it off and unlock it? that seems totally unfair.
That is crazy for all of the reasons already given. Unless you file an appeal or escalate in some other way, the best you can hope for is that it wasn't stolen, gets paid off, and stays off IMEI blacklists. You have a paperweight if the latter happens.
Ohitstarik said:
I bought this v35 off of eBay and turns out it hasn't been paid off and I can't pay it off because I don't have the old account info.
Can I still go through the online carrier unlock methods to get this unlocked? Is there any way to unlock it myself or otherwise?
Click to expand...
Click to collapse
It definitely is bull****.
Can't say I'm the most responsible person, if I pushed hard enough I might have been able to get something out of this back in the day. It still hasn't been paid off, this all happened 2 years ago. It really surprised me since ebay pretty much always sides with the buyer no matter what.
I've been lazy and have been using the phone lightly for ground control stuff for drones, but it's been sitting around for most of the time. I have a OnePlus 6T but was still thinking of switching to the V35 and selling the 6T. 2gb less ram, but the screen and cameras from what I see are worth it.
Its not possible though? Through bootloader unlock and flashing a new ROM? I guess the network & software side are a different, and the IMEI points to the network stuff. I guess I'll just try to sell it to some At&t user.
Ohitstarik said:
It definitely is bull****.
Can't say I'm the most responsible person, if I pushed hard enough I might have been able to get something out of this back in the day. It still hasn't been paid off, this all happened 2 years ago. It really surprised me since ebay pretty much always sides with the buyer no matter what.
I've been lazy and have been using the phone lightly for ground control stuff for drones, but it's been sitting around for most of the time. I have a OnePlus 6T but was still thinking of switching to the V35 and selling the 6T. 2gb less ram, but the screen and cameras from what I see are worth it.
Its not possible though? Through bootloader unlock and flashing a new ROM? I guess the network & software side are a different, and the IMEI points to the network stuff. I guess I'll just try to sell it to some At&t user.
Click to expand...
Click to collapse
No, I don't think crossflashed or boot unlocked will matter. It's the IMEI that will be recognized, no disguising it. And that's too bad, as they are good phones. How much is owed on it? Even on at&t that might be a problem?
That's the thing, they won't even let me pay it off/figure out how much is left on the account. The people at At&t I talked to said you can still use it on the at&t network, but you just can't unlock it (which doesn't make sense). I wonder if there's other forces at play, e.g. this was a store model phone or something like that..
Ohitstarik said:
That's the thing, they won't even let me pay it off/figure out how much is left on the account. The people at At&t I talked to said you can still use it on the at&t network, but you just can't unlock it (which doesn't make sense). I wonder if there's other forces at play, e.g. this was a store model phone or something like that..
Click to expand...
Click to collapse
Here's how it makes sense...
AT&T can still make money by people using it on AT&T. If carrier unlocked then they don't. The person who didn't finish paying for it was probably reported for not paying a contracted debt. (Technically, it's still AT&T property.)
Probably one of those "buy one, get one free deals" -- but you have to maintain a new line for x number of months (6?, 12? 24?). That's the probably the "debt" they didn't pay, not the phone itself but probably the terms of the freebie deal where a new line is started and maintained.
We saw this a lot with T-Mobile V30. Tons sold on eBay that were "free" phones but with unpaid T-Mobile financial commitment attached.
AT&T have long since written this V35 off, but IF a rep let you pay off the deal:
1) Cost is probably more than the phone is worth. X number of monthly bills? What is X? Would you have to start a new line?
Is interest owed?
Too many questions.
2) It would supremely annoy AT&T's accountants, who have already reconciled 2018 books and would have to adjust their ledger.
3) The debt would no longer be outstanding and AT&T would have to go back and retract the black mark on the previous owner's credit reports. Because some stranger paid the bill? Easier for them to leave it just as it is.
I got you. It's definitely a bummer but that makes sense and at least gives some cleared up closure for me
I was just wondering how you know it has balance? Did AT&T rep said so? Have you run imei check on swappa and on imeipro.info? One of these sites would show if phone is still under obligation. There is a possibility that phone is paid off but just locked to AT&T. I feel this to be the case because too much time has passed for it to have not been paid off or it should have had bad imei by now. Let's assume that it was paid off but locked to AT&T, even then AT&T will not unlock it. I went through many V35 phones that AT&T wouldn't unlock because many of these AT&T branded phones were sold by third parties and mvnos where AT&T didn't have unlock info, or would just refuse to unlock the phone.
I am sure you can still get it unlocked. Go on eBay, search for "lg v35 unlock code". Look for $9.99 listing by seller uws-tech. He should be able to unlock this phone. In my case, over the years, AT&T refused to unlock 5 of lg v35 i tried, i even made complaint on BBB, but AT&T failed to unlock and third party unlock service like the above mentioned unlocked them for me. They worked fine on all carriers i tried them on afterwards.
I tried to unlock it through AT&Ts unlocking service online, and it said it wasn't paid off.
It's clean IMEI though, I ran it through some IMEI checkers online. I remember the seller online did say it was locked to AT&T but I just assumed that was because of the unpaid balance thing. I didn't realize phones would be forever locked to AT&T, even after 2 years. You think that's the case? I'll give a shot to the seller you're talking about if so.
Yes most carriers do not automatically unlock phones once the phone is paid off, although some carriers are starting to do that. Give the unlock service a try but make sure that you use the seller i suggested or the ones who offer premium service. When i quick searched ebay last night he seemed to be the only one but today found cheaper seller, universe.2018. Try this one if you haven't already ordered:. https://www.ebay.com/itm/Unlock-Cod...ium-Service-/283645621174?hash=item420a98b3b6
Just make sure the listing mentions premium service and that they support all imei because for V35 phones they have to look up special database that the cheaper services do not utilize.
Used the seller you noted last night, worked like a charm. V35 is now unlocked, thanks to everyone in the thread.
Ohitstarik said:
Used the seller you noted last night, worked like a charm. V35 is now unlocked, thanks to everyone in the thread.
Click to expand...
Click to collapse
So I'm in the same situation as you except my phone is a cricket variant. Which seller did you use on Ebay? $7.50 one or $9.99 one? Thanks.
Ohitstarik said:
Used the seller you noted last night, worked like a charm. V35 is now unlocked, thanks to everyone in the thread.
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Click to collapse
My phone isn't asking for an unlock code. It's just not connecting to any mobile network. It shows an error in "call services" app in the notification badge. Did your phone do this? Or did it ask for an unlock code?
intervalchange said:
My phone isn't asking for an unlock code. It's just not connecting to any mobile network. It shows an error in "call services" app in the notification badge. Did your phone do this? Or did it ask for an unlock code?
Click to expand...
Click to collapse
Unlock procedure would be same for Cricket version and one of the sellers I pointed in my posts above will work for you. Is your phone on AT&T/Cricket firmware? (It will show AT&T logo on startup), if it has already been cross-flashed to another firmware such as ULM or Fi firmwares, it will not show the popup for unlock code. You can't reflash AT&T firmware back on V35 because AT&T don't release their firmwares.
You will need to use Dev patched LG UP that you can get from ChazzMatt's post here (make sure you thank the OP): https://forum.xda-developers.com/showpost.php?p=76510671&postcount=168
to flash Mexican version of the software that you can get here: https://lg-firmwares.com/lg-lmv350awm-firmwares/
Then after phone setup, you can insert non-AT&T sim to enter the unlock code. After the phone is unlocked, you can flash any KDZ you like back and it will stay unlocked.
Android# said:
Unlock procedure would be same for Cricket version and one of the sellers I pointed in my posts above will work for you. Is your phone on AT&T/Cricket firmware? (It will show AT&T logo on startup), if it has already been cross-flashed to another firmware such as ULM or Fi firmwares, it will not show the popup for unlock code. You can't reflash AT&T firmware back on V35 because AT&T don't release their firmwares.
You will need to use Dev patched LG UP that you can get from ChazzMatt's post here (make sure you thank the OP): https://forum.xda-developers.com/showpost.php?p=76510671&postcount=168
to flash Mexican version of the software that you can get here: https://lg-firmwares.com/lg-lmv350awm-firmwares/
Then after phone setup, you can insert non-AT&T sim to enter the unlock code. After the phone is unlocked, you can flash any KDZ you like back and it will stay unlocked.
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Click to collapse
I have a non rooted V35 on Android 9. Will this method work on Pie?
intervalchange said:
I have a non rooted V35 on Android 9. Will this method work on Pie?
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Click to collapse
Your phone is unrooted but again as I asked above you need to make sure whether it is on AT&T firmware or not? This part is very important because if you are on AT&T version of firmware and not getting unlock pop-up, the person who sold you the phone may have used up all the 10 tries to enter the unlock code. After 10 failed tries the phone is permanently locked and you cannot unlock it even if you have an unlock code so no point in buying a code if it is hardlocked.
So to make it less confusing, if the phone shows AT&T logo when you restart, don't bother buying unlock code it won't work.
If phone doesn't show AT&T logo when you restart it, use the directions to flash Mexico region KDZ, finish setup after phone starts up, enter non-AT&T sim card in phone, a popup should appear, enter unlock code and phone will restart and will be unlocked.
Yes as long as you still have unlock tries left, this will work regardless of which firmware you are on. I think they only have Oreo on LG firmwares website for Mexico region but that doesn't matter, once you unlock phone, you can use LG UP to go back to your original firmware as the unlock itself is permanent. By the way use the DL partition option in LG UP when downgrading to Mexico region Oreo and then DL partition or Upgrade option to go back to your original firmware.
Android# said:
Your phone is unrooted but again as I asked above you need to make sure whether it is on AT&T firmware or not? This part is very important because if you are on AT&T version of firmware and not getting unlock pop-up, the person who sold you the phone may have used up all the 10 tries to enter the unlock code. After 10 failed tries the phone is permanently locked and you cannot unlock it even if you have an unlock code so no point in buying a code if it is hardlocked.
So to make it less confusing, if the phone shows AT&T logo when you restart, don't bother buying unlock code it won't work.
If phone doesn't show AT&T logo when you restart it, use the directions to flash Mexico region KDZ, finish setup after phone starts up, enter non-AT&T sim card in phone, a popup should appear, enter unlock code and phone will restart and will be unlocked.
Yes as long as you still have unlock tries left, this will work regardless of which firmware you are on. I think they only have Oreo on LG firmwares website for Mexico region but that doesn't matter, once you unlock phone, you can use LG UP to go back to your original firmware as the unlock itself is permanent. By the way use the DL partition option in LG UP when downgrading to Mexico region Oreo and then DL partition or Upgrade option to go back to your original firmware.
Click to expand...
Click to collapse
The phone is not on AT&T software. There's no logo of any carrier when it boots up. I have downloaded the LGUP software and am ready to go however I don't get the last part.
When flashing the KDZ, should I click on DL partition instead of the refurbish or upgrade option?

Do not buy old Motorola Moto G for root or XDA in 2021 !

Hello, my friends. I am not user of Motorola/Lenovo all time but i decided to buy Moto G, an phone i had used 2 years from 2014-2016 and i was back then very satisfied.
Week ago i bought Moto G 3G/falcon for 20€ and i was very happy i am back with my old and very good device.
First thing which impressed me before buying this device how many custom roms is for Moto G so my primary target - root and custom roms.
It looks very good. I have again my cute Moto wow, i was very surprised, but... First obstacle, no 4G, nevermind.
This device ended with support at android 5.1.1 which also lag and i dont remember it so slow even before in 2016 i remember i had 5.0.2 on it but very smooth, so i think its old device i dont care, i will try some of many custom ROMs from XDA.
Day later after buy i wanted to unlock bootloader. No success and after reading many sites, i tried everything, but i am ended with motorola official page and same message in email from their support.
First noticed sentence: We love our developers.
Second:
"Bootloader unlock codes may not be available for older phones. If an unlock is not available, it will show as not qualified for bootloader unlock."
Attached photos from their page below post.
This is my last Moto/Lenovo device. First and last factor for not support for unlock bootloader ? What a cringe... Apple doing similiar thing like slowing down older devices but they got fat penalties as i know. I can understand not supporting official updates but this is so limiting and stupid!
Sony can be unlocked4ever. I am wondering how long time i can unlock bootloader for all sony devices, sometimes you can buy Sony with not unlockable bootloader but its one from 100 thousand pieces for example.
Dont buy older devices from motorola if you wanna root. I will never again.
jurkoman said:
Hello, my friends. Motorola/Lenovo is not one from my favorite brands but i decided to buy Moto G, an phone i had used 2 years from 2014-2016 and i was back then very satisfied.
Week ago i bought Moto G 3G/falcon for 20€ and i was very happy i am back with my old and very good device.
First thing which impressed me before buying this device how many custom roms is for Moto G so my primary target - root and custom roms.
It looks very good. I have again my cute Moto wow, i was very surprised, but... First obstacle, no 4G, nevermind.
This device end with android 5.1.1 which also lag and i dont remember it so slow even before in 2016 i remember i had 5.0.2 on it but very smooth, so i think its old device i dont care, i will try some of many custom ROMs from XDA.
Day later after buy i wanted to unlock bootloader. No success and after reading many sites, i am ended with motorola official page and same message in email from their support.
"Bootloader unlock codes may not be available for older phones. If an unlock is not available, it will show as not qualified for bootloader unlock." - So maybe you know what i mean.
Attached photos from their page below post.
Thank you all for your support but this is my last Moto/Lenovo device. Never ever. Only for not support for unlock bootloader ? What a F***... Apple doing similiar thing like slowing down older devices but they got fat penalties as i know. I can understand not supporting official updates but this is so limiting and stupid!
Sony can be unlocked4ever. I am wondering how long i can unlock bootloader for all sony devices, sometimes you can buy Sony with not unlockable bootloader but its one from 100 thousand pieces for example.
Dont buy this limit from motorola if you wanna root. Never again.
Click to expand...
Click to collapse
Most older Moto devices were carrier-branded, and have agreements with the carriers that the bootloader would not be eligible for bootloader unlocking.
Although Moto still has these same agreements with carriers, most newer models are available unbranded, which can be bootloader unlocked.
It's certainly possible that the model you had previously was allowed to be bootloader unlocked, and the model you now have never could be unlocked.
The list of supported devices has never been accurate, and many models that can be unlocked have never been on the official list.
You can check the list of CIDs, to see if your model should be eligible for bootloader unlocking, that is pretty clear.
If your CID is on the list as eligible, try the unlocking steps.
Mote, the moto unlocking site is very buggy and many people get a reply that their device can not be unlocked.
if you get this message just keep trying, it should work eventually.
See my thread
[Guide]Un/locking Motorola Bootloader
UnLocking and ReLocking Motorola Bootloader https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a Moto Bootloader Unlocking site Re-Locking see Post #4 More about bootloader UnLocking Post #2 Can my...
forum.xda-developers.com
The age of the Motorola smartphone has no relevance whatsoever in regards to official bootloader unlocking support. Unless the device is an ineligible carrier branded model, the bootloader is fully supported for unlocking, regardless of when it was manufactured. As @sd_shadow pointed out, don't purchase a carrier branded Motorola device if you want to unlock and customize your smartphone. Most Sprint (Boost Mobile, Virgin Mobile, Republic Wireless, etc.) and T-Mobile branded Motorola devices are eligible for unlocking per their agreements with Motorola. As a general rule, however, Verizon, AT&T (Cricket) & TracFone (Net10 & StraigjtTalk) branded devices are ineligible for unlocking, per contractual agreements with Motorola. Of course, the safest wager is always a retail/factory unlocked smartphone purchased directly through Motorola or a reputable retailer.
Although this is an older post, perhaps the info will be useful to members not aware of Motorola's unlocking policies regarding certain carrier branded models.

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