voicemail goes to speaker when I try to listen - OnePlus 6T Questions & Answers

Is anyone having issues with voicemails? Whenever I lift the phone to my ear it goes to speaker phone. Pretty sure it's a bug. Can someone more involved in the community report the bug? It's very distracting and I can't listen to voicemails in public.
Happens every time. I'm on Verizon in the US

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Problem: Using handsfree and getting call waiting- cant hear conversation

This has been bugging me since i got the phone
If i am on my handsfree talking to someone, and get an incoming call waiting call, the person who i am talking to can no longer hear me. its a big problem
anyone have this problem/sort it out?
is no one else getting this?
nawfalah said:
This has been bugging me since i got the phone
If i am on my handsfree talking to someone, and get an incoming call waiting call, the person who i am talking to can no longer hear me. its a big problem
anyone have this problem/sort it out?
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My experience is that, when there is a call waiting call comes in, the speaker phone turns on by itself. You may check if you have the same situation. Your other side cannot listen to you because you are far away from your phone and the speaker phone cannot pick up your voice.
Here is the fix from the forum if your case falls into this: http://forum.xda-developers.com/showthread.php?p=3336118
zenith.ch said:
My experience is that, when there is a call waiting call comes in, the speaker phone turns on by itself. You may check if you have the same situation. Your other side cannot listen to you because you are far away from your phone and the speaker phone cannot pick up your voice.
Here is the fix from the forum if your case falls into this: http://forum.xda-developers.com/showthread.php?p=3336118
Click to expand...
Click to collapse
cheers mate thats sorted me out

I can hear the caller, but they can't hear me

I just wanted to ask whether anyone else was having problems making calls. Sometimes when receiving or making calls I have the problem that the person on the other end is not able to hear me. I however can hear them perfectly and crystal clear. Is anyone else having this issue? The issue is usually resolved when I redial, but it's pretty annoying at times.
I'm on Vodafone UK.
The first call I made this happened to me, I think my head pressed against something to place the call on hold. The only indication you get that the call is held is a little pause icon in the task bar.
I've had this a number of times when the Hero has been connected to my Bluetooth car kit.
Even once its disconnected, I dial out and the caller hears me but I do not hear their ring tone or voice.
Turning Bluetooth off and then on again seems to cure it.
Random, does not happen all the time.
The Hero will also think its still connected to the car kit even after the car is turned off and I'm a long long way from it.
Same cure as above releases the 'connection'.
I've also noticed I get a pop up that says 'Bluetooth Headset Disconnected' when it was not or had not been connected for a long time.
Seems confused.

Calling but no ring?

Hello, does anyone experience this? You call someone and then it doesnt ring.. I tried like 3 people and it does the same thing.. eventually it disconnects...
this happens to me sometimes, eventually the other person on the line will hang up because im still thinking its trying to connect. i usually put it on speaker so i hear the ringing then turn it right back off. but yes, i do have this issue.
yes i have this issue with CM5b3....if you set it to speaker then back to regular it will work, im not sure if this is a CM issue or just a n1 issue....i also noticed it happens mainly when the call previous was on speaker phone when the call ended, seems to be a problem in the sound routing subsystem

No soundd of incoming call or sms

Hi there everyone.
I am a new user of an HTC Hero.
I have a problem on incoming calls or sms.
I leave the HTC to lock by itself and, when i have an incoming call or sms, only the screen turns on. I can see the number of the dialer who is calling me on the screen but NO ringtone sounds from the phone. The same problem occurs when an sms is received. No ring is sounded by the phone.
I have checked everything concerning the sound preferences and (i believe) that i have not left anything un-touched.
Can anyone please "save" me from madness???
Thanks in advance!
I can't say for sure this is what happened, but humor me for a second and check a few things:
Of course double check that your volume is all the way up.
When you use the volume rocker on the side of the phone, does it beep?
Do you have any music on it? If so, play it without the headphones plugged in. Do you hear the music?
When you turn speakerphone on during a call, do you hear the other person?
Do you hear any of these sounds using headphones? Do you hear people through the earpiece on a call?
If you don't hear any sound from any of the first few bullets, but you do hear things through the headphones and earpiece, it may be the speaker in the back that's broken. Again, this is just one possible cause, but I had it happen to me. I have no idea how to fix it other than to send it back to HTC or attempt to replace it yourself (I don't know how to do this and would not recommend it if you're not comfortable with it!). Thankfully, my phone fixed itself after a few days (well, with a little help, I accidentally dropped it on the floor from a height of about four feet, but again, I wouldn't recommend that!). Anyway, just a thought, hope it at least helps you diagnose the problem.

Microphone issue on Hangout calls

Anyone else experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
oilfighter said:
Anyone else experiencing super low microphone volume when using hangout calls on speakerphone/video calls? The other person i'm calling says they can barely hear me.
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yes, very much so. I may have found a weird workaround as this was annoying me for some time. You must leave the call screen up and let the first couple rings happen with speakerphone off. Then switch to speakerphone and do not leave the screen or turn off the call screen until the call is initiated. After that mess that i stumbled upon, i could be heard much better when making a speakerphone call with hangouts. Also, make sure not to cover both the front speakers or the mic in the back. Basically you must hold the phone in your hands as I believe laying it down on either face will obstruct mics.... Obviously a flaw that should be worked out I would hop with software or hangouts updates. I have opened a complaint thread on the google hangouts forums. I suggest you go there and explain that you have the problem too so that it may be looked at a bit more...
Thanks, posted on the Hangout support forum, so one else replied and said they have the same issue as well. Unfortunately though, I can't get your trick to work for me, super low mic volume unless I put my mouth right next to the top speaker grill. Hopefully this gets fixed, I think my wife is tired of seeing my chin during video calls.
I'm experiencing the same problem but with WhatsApp calls. It also happen on normal phone calls where there's no sound coming or going out, have to hang up and try the call again.
Anyone notice the speakers are only good at 100%.. Lower it to 90-80% and I can barely hear them, standing at about 1ft - 1.5ft
No news on this? Renders speaker calls on Hangouts, Viber etc useless.
Also, where on Google Forums did you post?

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