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Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
nex86 said:
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
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What do you mean by normal it doesent happpen during instal, its random during surfing for example not conncted to installation imho.
dazed1 said:
Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
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What ROM and kernel are you using? Are you over clocked?
hagensieker said:
What ROM and kernel are you using? Are you over clocked?
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No overclock at all, Kernel - 3.4.0-g9e52a21
Build number JSS15R all stock here. No custom ROM's..
I experience the same BS on an all stock WIFI model (2013.06 date code). Thought it was JB 4.3 teething pain but my Note 3 running 4.3 doesn't do it. Have mainly noticed it playing Great Big War Game where it'll randomly freeze the whole tablet once per launch for about 10 secs where nothing responds (show touch, home, switch task, etc.) then it'll either return to normal or prompt with dialog to wait or close. Have also had it happen in Modern Combat 3 along with the random app close that, again, doesn't affect Note 3. Haven't seen newer apps affected so perhaps it's a software issue and is fixable but it's irritating nevertheless considering it's a Nexus device and after correcting the touch issues with ts10 firmware update. Going to try reflashing the stock image to see if it fixes it otherwise looking forward to dumping this Asus for a Note 10.1 2014 LTE. My Note 10.1 2013 and Note 2 have been 100% solid with never a crash, hang or touch issues.
I had freezing problems when i was trying out the TS20 fix. TS10 seems to yield erratic behaviour randomly after each reboot.
Ever snce i've been testing the ones between TS10 and TS20. TS16 works better for me than TS18 - just being more responsive but both has no reboot issues. Am testing TS14 now and it seems better than TS16 but i needed more time to run it. None of the 14,16 and 18 has given me any kind of freeze after 24hrs of testing on multi-touch intensive apps.
You might wanna give 16 a try... i will be posting a more detailed update in sfhub's thread when i'm done with TS14 and TS12 testing.
Cheers
Thanks for the answers guys, but this is really new to me, i got no idea what is TS 14, TS 18 or TS16, can you guys explain me a bit? thanks.
I had the same issue. Please see my observations at post: http://forum.xda-developers.com/showthread.php?p=46082214#post46082214
However, I have recently tried to uninstall all apps (backing up with titanium backup) and installing back in bunches. With only the apps/games I use daily, the issue appears to have subsided, and I am trying to slowly bring apps back to see what the issue is.
Original post for consolidation purposes:
When it happens: Touch intensive Games (drastic, MMOJ, Dumb Ways) appears to be when the 3D GPU is NOT in use, netflix, when paused for a short while.
What happens:
1. Screen does not update display appears frozen
2. No response from nav bar icons
3. Power, volume buttons give no response.
4. If audio was playing right before it froze, it will keep playing as if nothing wrong.
5. If I hit the power button or the nav button then let it sit for a few minutes, suddenly it will react to every press I did in quick motion and go back to normal.
5a. I had show touches enabled, which showed a random number of the frozen touches working in quick succession when it "unfroze"
6. Sometimes requires a hard restart with no response.
When it started: Right before the Q update starting rolling out, did not have issues out of the box.
Purchase date and location: Right around the time of launch from best buy, 32 GB 2013 version
Troubleshooting steps: Safe mode (doesn't appear as often), full factory restore to the Q image when the R image started rolling out. Issues were gone for a short timeframe, then returned
Config information: Stock, latest firmware version, rooted via TWRP (latest version installed), and SU.
Observation: Appears to occur in select situations, and I believe I always have a GMAIL notification right when it un-freezes.
Let me know what you think and if it should be merged with a different topic, didn't see anything about it un-freezing when it was frozen or audio still playing.
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Please refer to this thread for a fix:
http://forum.xda-developers.com/showthread.php?t=2428133
The fix from the thread above helps with many touchscreen issues including freezes.
At least it helped with mine. I was experiencing freezes and so called "sticky touches" (like when you short tap on something and the device interprets it as a tap and hold).
My device came with pre-Q and went through three OTA updates. After reflashing with factory R image minus wiping data (remove -w from flash-all.bat file) and with ts10 all appear to be better so far. Modern Combat 3 still randomly closes but it could be Gameloft's crappy coding. Need to run it for a few more days to confirm but reflashing factory R image with ts10 offer the best experience so far.
Mine does too now in addition to the already random reboot. The freezing happens when I try to input text on the keyboard.
Sent from my Nexus 7 using xda app-developers app
Hi guys.
I'm here to share a problem I'm having with my Nexus 6P: it often gives a crash randomly, needing to be restarted by force.
This does not happen because of a specific app and sometimes happens even at boot , when Google logo still not appeared.
I already using the phone about two weeks.
I received him with rom stock 6.0.1 and had the upgrade to Nougat available.
I thought the upgrade to 7.0 would correct the problem, but it was not what happened.
From the update I also felt that the crashes were more frequent when the battery was at a very low level, between 20 and 15% (as commented in a reddit threat that I can't copy here).
Following some recommendations that I found , I formatted the Nexus 6P with the factory settings to see if the problem returned.
Yes, it happened again.
I formated again and was gradually installing my apps to check if it was not a specific app.
I did it at last three times.
On these occasions, apps like Google Keep, Duolingo, ES File Explorer, Google Fit, Podcast Republic and even the Play Store gave the crash.
I formatted again and installed each app one by one again to try to identify a culprit and had the same results.
To try to work around the problem, I decided to go for a clean install of the entire OS with the latest build using the SDK (adb and fastboot).
Even with the flash of the latest build I continued to have this crash problem.
So I decided to go for custom roms.
I installed Pure Nexus and Sinless, and continued having problems with crash.
I tried to install the CyanogenMod, but failed. After flashing the rom, GAPPS and vendor image, the device crash in the Google logo.
My last attempt was to go deeper and replace the kernel as well.
I installed ElementalX (7.0) and Pure Nexus as ROM.
In the beginning, I still had many crashes, so decided to make some changes in the kernel ElementalX.
In a desperate attempt, I decreased the CPU clock all to minimum (1248 MHz).
Interestingly the crashes started to occour less frequently, but they still happen randomly and unexpectedly.
I have no idea if this reduction in CPU speed had any effect or was placebo.
What matters is that I'm still having crashes and I wonder if anyone has any idea of this solution to my problem.
Thank you guys!
PS.: the return of the phone is not an option. I'm in Brazil.
PS2.: sorry for my bad english.
Wow you have exhausted every idea... Return sounds like all that's left unless you wanna try putting the phone in the oven to see if it's just bad solder.
Sent from my Nexus 6P using Tapatalk
I'm thinking you've got some damaged or corrupted internal storage there.
Sent from my Nexus 6P using Tapatalk
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Juandos23 said:
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
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Don't mean to scare you, but that is exactly what was happening to me right before going into an unrecoverable bootloop. Nothing I tried revived the device, although there have been some that have been able to. I ended up RMA'ing my device as nothing I did brought it back to life. You might be in a different situation but just giving you a heads up.
*Bump*
Stock 7.1.1 and rooted here. I've been on the official 7.1.1 release for our 6P's since early December, and for the past week or so, I've been experiencing freezing as well. I'd be in the middle of typing in Hangouts, streaming music in the car via bluetooth and Spotify, or just waking the phone up from sleep. For the past few days, I've been getting 3-4 freezes per day.
On rare occasions, I've left the phone alone to settle, and it returns to normal, but more times than not, a hard reset is the only 'fix'; until the next freeze.
I reluctantly wiped the phone, unrooted, flashed stock 7.1.1 and re-rooted all via NRT last night. The phone froze again this morning coming off the charger...
Granted, it decided to restore 528mb's worth of WhatsApp history as soon as I unplugged it (why it didn't restore on charger overnight is beyond me though). Will update if it freezes again.
The phone runs butter smooth with zero issues other than these freezing occurrences though. MO, the 6P is the best all-rounded phone currently available, even if it's a year old already.
Appreciate any help or suggestions!!
That's odd try ex kernel and over clock or try HEBF manager on play store
Quick update. Couldn't bear the multiple freezes per day, so I called Google to ask for help. Apparently I've done everything I can on my end (including a factory reset and updating to the latest firmware), so they sent out a replacement 6P to me free of charge. They'll also be covering the courier/shipping costs for my old 6P too. Fantastic customer service. Kudos to them!! I called them Tuesday morning (20th Dec) Australian time, and received my replacement 6P Friday afternoon (23rd Dec). Very quick indeed
Half a day after setting up my replacement 6P, including updating to 7.1.1, I started getting the same symptoms as my old 6P. Freezing, unresponsiveness, etc. Persisted for another day and had enough. I've since done a full wipe and downgraded back to the final 6.0.1 release, and it's been stable as a rock for 3 days now. No freezes, lagginess, nothing.
So I deduce it might actually be a software issue with 7.1.1, and not a hardware problem. It appears a growing number of Pixel and Pixel XL users are also experiencing random freezes on their new phones running 7.1.1 too...
Looks like I'll stick with 6.0.1 until Google makes a formal announcement and something is done about 7.1.1. I've missed Xposed and GravityBox too, so 6.0.1 is all good. Most importantly, it's stable
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
redduc900 said:
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
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Thanks for the pro tip. I did consider doing that with the replacement 6P, but the only apps that I had installed were the stock Google ones that came with 7.1.1, WhatsApp, Facebook, Twitter, Instagram and SwiftKey. I just assumed if such popular apps were the cause, a lot more people would have pinpointed them as the problem?
I did however read a few users claiming SwiftKey to be the culprit prior to RMA'ing my old device, but even after uninstalling that from my old phone, I was still getting the freezing issues.
It is November 1 security patch. It is a 157.75MB download. The update brings us to version N950USQS2BQK2.
Just got it about 20 minutes ago.
Here is the current update details:
Android 7.1.1 Nougat
The details
Release date: December 4, 2017
Android version: 7.1.1
Security patch level (SPL): November 1, 2017
Baseband version: N950USQS2BQK2
Kernel version: 4.4.21-12461033
Build number: NMF26X.N950USQS2BQK2
Build fingerprint: 7.1.1/NMF26X/N950USQS2BQK2
Previous versions required: N950USQU2BQJA
File size: 157MB
The updates
What's changing: Android device security updates, including BlueBorne fix (on SPLs September 1 or later)
Just got my alert for it too. But I have learned, the hard way, to wait for others to go first.
Just make sure you uninstall any Substratum themes before you take the update.
Also ALWAYS have a good reliable connection. Bad service is the number one way an OTA gets botched up. It fragments the download and can cause all sorts of wonky stuff.
Just did the download myself. Installed fine. No issues.
Camera has a new live focus helper... Seems a bit useless, but I guess if people were having big issues with it then it might be helpful.
Also just for anyone who is interested
ShrekOpher said:
Camera has a new live focus helper... Seems a bit useless, but I guess if people were having big issues with it then it might be helpful.
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I updated about an hour ago without issue, but I had that camera feature before today. It appeared after I did a factory reset about two weeks ago.
Anyone know if this had the KRACK fix in it? Verizon's got this in their update along with the Nov Sec update and Live Focus update, just last week .
I've had a issue with the gallery since the update before this one. When scrolling through it randomly jumps back up or is almost unresponsive to my touches. The only way to scroll smoothly is by using the blue scroll button on the side. It's incredibly frustrating! I've done a factory reset and and it still occurs, even after this update.
It only occurs in the gallery app btw
nolimit06 said:
I've had a issue with the gallery since the update before this one. When scrolling through it randomly jumps back up or is almost unresponsive to my touches. The only way to scroll smoothly is by using the blue scroll button on the side. It's incredibly frustrating! I've done a factory reset and and it still occurs, even after this update.
It only occurs in the gallery app btw
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In the settings menu of the Gallery app, are the first two settings turned on? I think this happened on mine a while back (although I'm not sure I'm remembering correctly) and I turned off the Samsung cloud sync and image analysis and it stopped. If this doesn't work, I must be thinking of something else. Sorry.
Edit: I have all the options in settings turned off and my gallery seems ti be working smoothly.
Faceunlock still broken for me with exchange EAS
No update for me yet. Anyone else still yet to receive?
Sent from my SM-N950U using Tapatalk
Anybody else running Beta 1 and have Call of Duty crash randomly? It crashes 5 minutes in or 30 seconds in with no warning. There doesn't seem to be any consistency.
Trying to figure out if I'm the only one.
Sent from my Pixel 4 using Tapatalk
my COD crash too ¿do you send a ticket for the bug to google?
I'm on Android 10 and it happens to me. However this only began when the new season/update of CODM rolled out.
I can't seem to put down the trigger as well and it is frustrating.
I've tried different kernels, turning the settings down the lowest, cleared cache, reinstalled the game - pretty much everything. I don't intend on formatting...
I'm leaning toward CODM being the issue, not Android or device specific. There are other players complaining of the same thing (OnePlus for example and through the ratings in play store).
I'm on the official release of android 11 with the Nov. 5 security patch and it still does this. I've deleted the app several times and nothing. It works fine on my Galaxy Note 8 tho
Well i'm using Samsung Galaxy S20+ on Android 11 and the game crashes exactly as described above. It does work without any problems on my other phone Redmi 8T android 9. I'm not sure what is causing the crashes.