Related
Hi all,
I flashed my phone, and thought I’d go with Darky's Raw Steel Edition (4.1), which is awesome btw. I installed it correctly, installing I9000XWJM8 first (the MODEM and PDA, not CSC as none seemed to come in the package).
Everything was working smoothly until I realise 3G/Data Network is no longer working (it did previously). Not only that but it seems it won’t connect to my service provider (Three) at all (emergency calls only), and I’ve also now noticed GPS doesn’t seem to work at all, I can’t even get into GPS test mode. Wireless does however work though it being off, or on, has no impact.
I’ve tried:
Flashing different firmware - Stock JM8 and Doc Froyo’s latest JPO.
Hard Reset
Deleting and re-entering APN settings, though they were correct and already on the phone anyway.
Testing my SIM on another phone – signal is strong, inc. 3G on that.
I’m really at a loss here. Any ideas anyone?
Thanks
UPDATE: So, I won't bump this myself, but incase anyone finds this thread in the future: the gprs, gps, 3g, etc all work - just not in my house, on the SGS, anymore. I have no idea why - my other phone, it's fine.. and it used to be fine with this phone too. I'll update again if I figure it out.
the other phone works fine with the same sim you are using in the SGS?
Yep, the same SIM works in my old Nokia 6600 fold, people in my house also with Three are getting solid reception right now. 4-5 bars with 3g established.
It worked beautifully all the way home from work on the bus, just not in/around my house.
It's as if the local cell towers near my house have blocked my SGS specifically (can't receive calls or texts either). I did turn the wireless on and off in short succession (which would cause the gprs/3g to try to re-establish each time).. maybe I flooded them and they blocked my IMEI? Or is that just a ridiculous idea?
The real odd thing is GPS not working either (again, just around my house/street); surely it doesn't need a cell site for that?
It does seem as if I can't download apps from The Market anymore either, and have tried various cache clearing solutions to fix it (problem occurred roughly when I noticed my reception was nill).
You might have a problem with the band selection thing of your phone.. have you tried downloading/speed test when you /do/ get a connection? If it seems capped at 40kbps, you might have the same problem I experienced before, of being stuck on 2g. (Despite settings saying otherwise).
I fixed it by doing the solution to having a missing 850 band, the thread of which is found somewhere in this forum.
Thanks. That sort of worked earlier.
It made a slow data connection, and some texts came through.
I then went out to a location a few miles away, had a look and it was still on a slow connection type for a few mins, then all of a sudden it went to HSPDA (with the occasional 3G flicker) and was blistering fast.
Now that I'm back home, I've lost all reception again and can't make/take calls
[EDIT] Clicking around my phone in the hopes of finding something: checked product code in my nv_data.bin file with SGS Toolbox, and it's showing I9000HKDKOR; whilst the backup is showing I9000HKDH3G - could I be on to something? I backed up my efs folder after rooting before doing anything else - so, going to try restoring that.
I have a hunch based on a 2 year old post (http://forum.xda-developers.com/showthread.php?t=445913).
From what I understand, Three UK piggy back on Orange's network when Three's 3G cell towers are out of reach. Orange don't provide Three users with the full service though, just 2G and I'm guessing they prioritise Orange customer traffic.
I think when I flashed my phone, I removed code commanding the phone to prefer Three cell towers. Without that code, the phone simply goes to the strongest/first signal it detects. I'm guessing in the area near where I live, it's Orange (or maybe any old network which is why I'm often getting Emergency Calls only).
This is all guesswork. I'm hopeful, seeing as if I quickly switch the SIM to my two+ year old phone, then I quickly get 5 bars and 3G.. unless the SGS's signal issues really are *that* bad.
http://forum.xda-developers.com/showthread.php?t=831022
Try see if you have the symptom of a missing band?
Hi Nwsk, I tried that before and assumed it didn't work, but actually the change isn't sticking. Which seems to be the case for a couple of others! Thanks for pointing me back to it!
[Edit]
Ohhhh dear. Now I have another theory (I really hope I'm wrong).
I've just read on a thread that some phones don't have the 850 Band, it's down to a lack of hardware support. I'd wager every Three UK branded phone sold will have the correct hardware as stock. I sent my phone back to Samsung for repair, they said they replaced the motherboard.. inference: they replaced it with one without the WCDMA 850 support.
Hmm, I'm definitely no authority on this, since I'm just guessing.. but I figure if that if was a true hardware defect, you wouldn't even be able to get it temporarily?
Are you using any 'battery-saving' type apps? Something might be messing up and keep reverting the settings. I had this occur to me a second time when I was trying out the superpower app here, I think it conflicted with another app I was using, and it borked out my network connectivity. Somehow fixed that after a few reboots, and lots of messing around in the phone debug menu with the 3g/2g thing, it suddenly worked again.
I've not seen it manage to get onto 850MHz WCDMA in my house for a while, not since the mobo got replaced (I should qualify that with a statement on my bad memory ). It will occasionally latch onto something if I walk around the house, giving me a slow data connection with the G symbol showing - it will drop pretty quickly.
Messing around while I write this, I've just realised if I set my phone to GSM(2G) with roaming [Three UK phones need this on so they can connect to Orange towers], then it does establish a data connection at 1800mhz. If I force WCDMA only, I get NOTHING. Setting both/auto leads to it being dodgy/instable, as I've discribed above.
My Nokia 6600 supports 850mhz UMTS, which would explain why it's working well inside my house.
I don't think it's an app. I've flashed a few different firmwares in an effort to get this fixed, it's currently on official Froyo JPO (not even rooted!) with Multi-CSC and a few completely harmless apps. I'd try the stock Three firmware if it was available somewhere.
I'm hoping it's software like you suggest! I will tinker away for now!
Thanks for all the help, at least now I'm fairly sure I'm on the right track!
I'm getting some ridiculously slow download speeds on T-Mobile where I live. Just done a SpeedTest, er, test, and had 21kbps download speed with 800ms ping but oddly a 800kbps upload speed.
I've often been in our local Tesco with great reception but unable to check something because the internet is sooo slow and did a test there a while ago and had single digit speeds :S Occasionally in the front of my house I can get a H+ instead of just H and it'll sometimes go up to 800kbps download. Been out tonight somewhere where I had over 3Mbps so something not right.
Sometimes I'm sure I also have a problem when the phone doesn't know whether to use Orange or T-Mobile masts. Before I could tell which it was connected to but now it just says EE.
Any ideas? Should I contact T-Mobile and tell them about the problem?
Chrissssssss said:
I'm getting some ridiculously slow download speeds on T-Mobile where I live. Just done a SpeedTest, er, test, and had 21kbps download speed with 800ms ping but oddly a 800kbps upload speed.
I've often been in our local Tesco with great reception but unable to check something because the internet is sooo slow and did a test there a while ago and had single digit speeds :S Occasionally in the front of my house I can get a H+ instead of just H and it'll sometimes go up to 800kbps download. Been out tonight somewhere where I had over 3Mbps so something not right.
Sometimes I'm sure I also have a problem when the phone doesn't know whether to use Orange or T-Mobile masts. Before I could tell which it was connected to but now it just says EE.
Any ideas? Should I contact T-Mobile and tell them about the problem?
Click to expand...
Click to collapse
Many variables impact your connection speed, distance from mast, how you hold the device, power saving on the device, other EM fields, big buildings, 30 other people all trying to hit the same time as you.
To me it dosent sound like you have a problem just the normal experiences of anyone moving between cells and seeing different results.
You're probably right, I just find it really annoying when it will hardly work at all, even for basic mobile sites. I've left my phone in the window sill in the back room, no idea where the nearest mast is, just done a couple of tests and had anywhere from 17-300kbps. The uploads are always really quick though.
Hmm, just now connected to H+ without moving/touching the phone (apart from the screen) and jumped up to 1479kbps but oddly only a 97kbps upload!
Many areas are currently being upgraded or serviced for hspa+ speeds. During this work you're speeds will be horrendous at times. Check with your local corporate store to see if they've been advised about it.
Sent from my SGH-T889 using xda premium
Interesting. I just switched my network mode to WCDMA only, searched for mobile networks and tried both the EEs listed. The second one I am guessing is T-Mobile which I think I have forced my phone to connect to.
It's now showing 3G when no network being used then switched to H+ and so far I'm getting 300-1.5Mbps. This could be good <fingers crossed>
I shall leave it connected to this I think, at least until I am somewhere with bad reception. I shall try the test in work tomorrow because I was having the same problem in work today too. It may just be that the Orange signal is sllooowwww. Actually be interesting to try the same on my wife's mobile as she is on Orange.
OMG. This is soooo much better. No more waiting for my phone to decide which network it wants to connect to, or changing its mind while starting to load a website then stopping. It's just working as I would expect it to now!
Apart from the fact that it resets after a reboot
Going by the MNC it's actually Orange that is quicker where I live even though the phone thinks the signal is worse. Where I'm working it's the opposite, rubbish signal connected to T-Mobile but quicker download speeds. Orange was fast at 9am this morning but dropped right down now, I assume other people using it.
Also when moving between masts the network goes back to auto so I can't permanently select one network. I wonder if it's the better signal getting to many phones connected to it during the day and becoming too slow. I will have to investigate and try different times of day.
The one thing that's keeping me from fully enjoying my new Nexus 4---hassles with radios, both wifi & cellular.
1) On my home wifi network on all devices except the Nexus 4 I see solid, constant download speeds of 25Mbps. My Nexus 4 consistently only gives me 4-6Mbps. If I disconnect/reconnect sometimes I can see speeds slightly higher than that, but only temporarily. This isn't generally a huge deal because 4-6Mbps is fast enough for most things on a phone, it just bugs me that every other device in the house gets 25Mbps.
2) Of bigger annoyance is my cellular data connection, it drops off multiple times per day. The cellular signal strength indicates full bars, along with the 'H' icon indicating I'm connected to T-Mobiles HSPA+ network. Voice still works fine but the data connection is dead--nothing will connect--Speedtest, maps, Google Search, Facebook, etc. This forces me to either turn on/off Airplane mode or reboot the phone completely to regain my cellular data connection. On my previous SGS2 I never experienced this issue. It drives me nuts to not be able to pull up a phone number, directions etc at the times I need it most.
Does anybody have any similar experiences or suggestions on how to remedy these issues?
Edit---FYI I'm fully stock but rooted. 4.2.1 update not yet applied.
1) Check APN settings and make sure your account is properly provisioned by calling T-Mo CSRs. I had a similar issue with my Nexus One back in the day that was fixed with a reboot after they reprovisioned my account.
2) Flash factory image, in case it was a bad flash of the radio. It happens.
3) If 1 & 2 fails, or you don't want to try #2, call the Nexus hotline and get yourself a replacement.
ATnTdude said:
1) Check APN settings and make sure your account is properly provisioned by calling T-Mo CSRs. I had a similar issue with my Nexus One back in the day that was fixed with a reboot after they reprovisioned my account.
2) Flash factory image, in case it was a bad flash of the radio. It happens.
3) If 1 & 2 fails, or you don't want to try #2, call the Nexus hotline and get yourself a replacement.
Click to expand...
Click to collapse
Called TMobile and had them reset my account, I'll keep an eye on it the next couple of days.
Right now I'm downloading a cached Google map via WiFi and it is slooooow.
I also notice on edge the signal is inconsistent.
Hi
The Wi-Fi issue is something happening to others, seems to be a driver bug.
http://code.google.com/p/android/issues/detail?id=40306
Regards
Phil
Wifi connectivity is my biggest gripe. I'll step 6 feet away from my router and I lose a bar. A couple rooms away I fluctuate between 1 and 0 bars.
Sent from my Nexus 4 using xda app-developers app
Did you ever find a cure for this? I am having the exact same issues on my O2UK Nexus 4, anytime I want to use the data connection its almost guaranteed not to work and involve reboots, Airplane mode on and off etc
Im having the same issues. My data just drops wifi and cellular. I dont get full signal wifi or cellular. I live in india and flashed the latest .54 which was released in india recently. I managed to at least get cellular data going but my strength still low and data drops still on both wifi and cellular. Its super frustrating. Any ideas?
try reflashing the OS on your phone and try changing the wifi channel on your router.
changing the channel on my wireless router really helped signal to all of my devices. there may be lots of interference on the channel you're on.
SeraldoBabalu said:
try reflashing the OS on your phone and try changing the wifi channel on your router.
changing the channel on my wireless router really helped signal to all of my devices. there may be lots of interference on the channel you're on.
Click to expand...
Click to collapse
I may reflash OS but i just got the phone today so ill slow down a bit. I flashed the radio one would think that would be enough? Anyway I have many other devices on my wifi without an issue and i used wifi analyser and theres no overlap with other routers and i experience this on 2g 3g and wifi so it looks like some modem problem. Unfortunately the phone was bought 3 months ago in the States and im here in india so im kind of stuck
There are known issues with the Nexus 4 wifi speeds slowing for no apparent reason. Also, known issues with the LOS (loss of signal). You can find information and bug reports on both of these issues.
ingenious247 said:
There are known issues with the Nexus 4 wifi speeds slowing for no apparent reason. Also, known issues with the LOS (loss of signal). You can find information and bug reports on both of these issues.
Click to expand...
Click to collapse
I dad see some threads reporting this issue. Unfortunately i dont see any solutions or resolved threads. Additionally people either have it they dont as i see it i cant see people witching sides. Its just a little frustrating. Any opinions on whether kernel swapping will help?
Did a full flash from scratch. No progress. Also i went to my friends place and signal was perfect for like 4 hrs straight but every other place ive been since has seen choppy signal.
nvillamob said:
Wifi connectivity is my biggest gripe. I'll step 6 feet away from my router and I lose a bar. A couple rooms away I fluctuate between 1 and 0 bars.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Pretty bad. I ran a test a few weeks ago and I can go up to 450 feet from my router (old Linksys) without a problem, and after that it gets iffy, and finally disconnects at 500 feet. I am seeing an average of 20 Mbps on wifi. Now if I can only get my cellular connection (non-wifi) to go faster than 1 Mpbs max I would have a usable phone.
I have a slightly diff issue.
If I reboot my phone, I connect to my router no problem. If I turn wifi off (to save battery) and then turn it back on.... it shows my AP's as out of range.... but I do see my neighbours AP's. I also have an N10 with has no issues at all with wifi (and none of my other divises have issues either).
When I bought the N4 they seemed to be having an issue with it when setting it up.... but I was not paying close attention. I am wondering if I have a bad phone on top of the "normal" wifi issues that other are experiencing.
Think I will revert back to stock and swap it for another phone to see if I can at least just turn off / on the wifi rather then reboot to connect (how sad is that?)
OldGaf said:
I have a slightly diff issue.
If I reboot my phone, I connect to my router no problem. If I turn wifi off (to save battery) and then turn it back on.... it shows my AP's as out of range.... but I do see my neighbours AP's. I also have an N10 with has no issues at all with wifi (and none of my other divises have issues either).
When I bought the N4 they seemed to be having an issue with it when setting it up.... but I was not paying close attention. I am wondering if I have a bad phone on top of the "normal" wifi issues that other are experiencing.
Think I will revert back to stock and swap it for another phone to see if I can at least just turn off / on the wifi rather then reboot to connect (how sad is that?)
Click to expand...
Click to collapse
**** UPDATE ****
I picked up a cheap belkin router and set it to AP mode.
My N4 has no issues at all with it. Connects when I want it to right away and is fast / solid connection.
On my Galaxy Note 3, when at home I am connected to my WIFI. When I leave the house or switch off my WIFI the phone seems unable to connect to the network (in this case Three) and the browser, email and any other data apps state they cannot connect to the Internet.
The only way to resolve it is to switch on Flight Mode and then turn it off again. I saw a comment in the reviews for the Note 3's keyboard fix that one other person is experiencing the same as me.
Is anyone else having this problem and do you know of a permanent fix? The only info I can find is a similar issue on the Note 2 at time of launch which look to have been corrected by a patch.
i have this problem so i flashed h3g uk firmware and it kept failing, so i flashed back to uk btu firmware and im stuck with the exact same problem. no idea how to fix either,
p.s my problem only seems to be with google now, play store and sometimes on any app that uses internet i get news feed error no connection ect..
I am on Three network and mine works OK.
Sent from my Nexus 7 using xda app-developers app
Solution
I think I have found a work around to this annoying problem. It was losing the ability to use any data when I left a WIFI spot I was connected to, or when out and about and the phone picked up an open WIFI spot. None of the WIFI advanced options made any difference. It would affect 3G data too, I'd lose all data access until I toggled Flight mode off & on...that was the only way I could get it working again other than restart the phone.
I found a post about a similar issue with the Note 2 when it was first released and it mentioned a WIFI power saving mode. It turns out you can get to this from the SeviceMode screen by dialing this number *#0011# (ServiceMode will start as soon as you enter the second #) - assume it is the same for all. Once in ServiceMode, tap the menu button and chose WIFI. You will then see a WIFI Power Save Mode label with a button underneath. Tap the button to set it to OFF.
I've been testing this all day, normally I'd lose data at least three times, sometimes more, while travelling but so far today everything has worked flawlessly ... no loss of data connectivity. From what I have been reading, switching off power save mode does not affect battery life despite what you might think and I've not noticed any unusual battery drain today so far. So if you are experiencing the same annoying loss of data, try this before you take your phone back. Hopefully this is a software issue that will be fixed in the future.
I swapped the phone
Hi,
I had something similar, except it wasnt wifi related, it happened after I lost the signal for a while (eg, in a lift/elevator).
I tried a new simcard, and that didnt help (also Three UK).
Then I got the handset swapped for a new one at carphonewarehouse, and it fixed the issue, so I put it down to a lemon unit.
cheers
George
on my s4 and n3 i did more than 10 tests each on wifi and 3g with phones simultaeneously, both on same network, both held in my either hands, both using speedtest both connecting to same server, both on the three network sims on the one plan with unlimited internet including tethering (both pans in my name), same location, same times tests were done.
both on 3g and wifi the n3 is MUCH MUCH slower than the s4 both on three network and same wifi
********************* on wifi on 3G
S4 PING TIME 32 to 173 66 to 86
N3 Ping Time 30 - 37 73 to 1110
S4 upload speeds 8 to 17.79mbps 1.65 to 2.27
N3 upload speeds 7.11 to 12.58 1.74 to 3.77
s4 download speeds 17.79 to 22.38 6.61 tp 7.68
N3 download speeds 7.93 to 12.58 mbps 0.92 to 8.04
the numbers are not just it, even during speed tests i was losing wifi connection on the N3 a couple of times and see the same happening on streaming youtube where it keeps stalling on wifi unlike the s4. surely there is something wrong with the hardware of firmware
Looks like the WIFI setting only helped and it has not solved my problem. l now lose network data connection less often when leaving a wifi zone but it still happens. More worryingly on two occasions now I have lost all access to three including calls, texts and data. Toggling Airplane mode brings everything back to life but this makes the service unreliable.
Sometime I also have this problem. This is similar to when I went overseas, I turned off the data roaming, but it always unable to connect to data when I returned. Usually I have to reboot it.
same problem
Same problem any one can help without custom rom
mahmoud1594 said:
Same problem any one can help without custom rom
Click to expand...
Click to collapse
Just got this alert as it was in my spam box hence the late reply.
Had done this comparison video of the note 3 versus nexus 5 WiFi speeds on same router and nexus 5 was giving speeds of up to 50 Mbps and the Samsung galaxy note 3 was giving 0.5mbps plus drop outs! See video https://www.youtube.com/watch?v=w-XvFPwTAGA
The router works fine with my 3 nexus 7 tablets, 3 Tegra note 7 tablets, Samsung galaxy note (original), 2x android mini PC, 2x smart TV's from Sony and LG, 2x smart bluray players from Sony and LG, laptop, smart camera from Samsung, Panasonic stranger, my NAS drives, 2x old HTC desire phones, a few other old phones from Sony and Nokia and media player from samsung and archos, the only device that ever had a problem with any Router is this Samsung galaxy note 3.
Main problem happens when there are open WiFi networks around our you have selected the auto detect in settings. Here is the solution https://www.youtube.com/watch?v=MjL8JbSQCvw and now I get 50mbps with same phone and router! So it was **** Samsung software to blame!
Now I have triple sim adapter in phone and all three give me 3g signal in Many areas.
TiGer0 said:
Sometime I also have this problem. This is similar to when I went overseas, I turned off the data roaming, but it always unable to connect to data when I returned. Usually I have to reboot it.
Click to expand...
Click to collapse
I have a Note 3 and this always happens to me when I return from travel overseas. I turn off mobile data and data roaming and use Wifi, but am never able to reconnect when I return. The first time I fixed this by rebooting. This time I tried restarting my phone, removing the battery, turning off Wifi Power Saving Mode by dialing *#0011#. Fortunately I was able to fix the problem simply by toggling Airplane mode without having to reboot. Hope this helps.
mentoz said:
I have a Note 3 and this always happens to me when I return from travel overseas. I turn off mobile data and data roaming and use Wifi, but am never able to reconnect when I return. The first time I fixed this by rebooting. This time I tried restarting my phone, removing the battery, turning off Wifi Power Saving Mode by dialing *#0011#. Fortunately I was able to fix the problem simply by toggling Airplane mode without having to reboot. Hope this helps.
Click to expand...
Click to collapse
i have same problem. but i'll wait another solution that permanently fix it without toggling airplane mode.
Same issue
I have the Note 3 & the same issue I'm not a fan of the lollipop look so kept my Kit.4.4.2,
I don't use tethering I play Clash of when I can but it never connects until I turn mobile data off then on this is a pain
i have no solution just having a moan about it.
I use CM Browser
:Telephony info:
IP : ml>
Network type :HSPA
Signal: -91dBm
IMEI : *****
Help !
Cheers oldyin
Hi guys ...
both at home and where I work, a device that is called Vodafone booster (is a small femtocell that repeats the signal by connecting to the ADSL fixed network).
The booster works great with all phones except with a Note 3. With the latter happens that, sometimes (very random), has appeared unattainable even though the signal is at maximum. This happens only when under cover of the booster and NEVER when they are not.
I tried to change the modem through odin but the result is always the same, sometimes they are unreachable and pochisso after I get the sms vodafone that tells me that I have tried.
Do you have ideas about how to fix, similar experiences?
Thanks