Related
Today my phone has a couple of issues out of the blue.
Google play will not load. It just spins.
I was going to go into app manager and clear the cache and data but it crashes when I try to move to running apps or all apps.
I'm on stock rom, just did the ADB root not full root a couple of days ago. Only installed and setup my Kaiten email pro yesterday. Tried installing the app that shows my purchased google play apps. It would not work so I uninstalled.
I hate to do a factory reset but can't clear any caches. I might just go on and do the full root and wipe cache and Dal.
Any ideas?
Oaklands said:
Today my phone has a couple of issues out of the blue.
Google play will not load. It just spins.
I was going to go into app manager and clear the cache and data but it crashes when I try to move to running apps or all apps.
I'm on stock rom, just did the ADB root not full root a couple of days ago. Only installed and setup my Kaiten email pro yesterday. Tried installing the app that shows my purchased google play apps. It would not work so I uninstalled.
I hate to do a factory reset but can't clear any caches. I might just go on and do the full root and wipe cache and Dal.
Any ideas?
Click to expand...
Click to collapse
Maybe the safe mode described on bottom of this page can help you identifying the issue:
https://t-mobile.jive-mobile.com/#jive-document?content=/api/core/v2/documents/7590
I'm unable to load google play to update an app today. Probably just google play. Good luck with the other issues.
Thanks for the safe mode suggestion. I got settings working again. Now it seems I cannot get internet or any functions through my wireless. I know the wireless is working as I am typing this on a tablet.
This is strange. If I connect to my home 5Ghz or 2.4 I cannot get on the internet. However if use my guest account and put my password in at the web browser, I can connect just fine.
I have forgotten the networks, reentered the passwords and no go. I tried setting up a static ip but it won't let me save the changes. The save button stays grayed out.
Google play now works on the guest account and so does chrome.
I had a similar issue, I deleted play store app data and cache, and let it reupdate itself.
Gl
Sent from my LG-D801 using Tapatalk 2
mky4b11 said:
I had a similar issue, I deleted play store app data and cache, and let it reupdate itself.
Gl
Sent from my LG-D801 using Tapatalk 2
Click to expand...
Click to collapse
Will give that a try. Thanks
Sent from my VS980 4G using Tapatalk
Play store crahses a lot on my Note 3 - not always, but a lot. It is not that downlads are disabeled. Also tried uninstalling updated but the store just updates itself again so I don't know if that would have helped. Clearing app data does not help. What else can I do without factory reset?
I have a problem with play store: if i download an app from it, it remains stuck at 100% downloaded but it doesn't install... it needs sometimes even 3 or 4 minutes to start installation. Same thing for uninstall... I have just tried to clear play store memory (cache + memory) and play services memory but it doesn't help...
Seems i have found the problem... i have uninstalled and re installed nova launcher and now it seems to work perfectly... i think that's something related to "add shortcuts in home pages" in play store settings...
It already happened to me on my former phone. But I solved the problem by rebooting the phone
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Same problems here. Noticed the same when requesting system update for the gear s3 from the phone. Also happening on my tab s3...
Enviado desde mi SM-G950F mediante Tapatalk
renton82 said:
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Click to expand...
Click to collapse
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
callumbr1 said:
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
Click to expand...
Click to collapse
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
renton82 said:
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
Click to expand...
Click to collapse
Hmmm strange? See how it goes from now...
callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
Fingers crossed
Some apps have permissions to draw over screen and we need to disable this permission for apps to install correctly. I had a similar issue on my previous phone where the apps were stuck at 99% installation and then just dropped off. I had to literally disable 'Screen overlay' for almost each app for play store to install correctly.
Also, If you are able to sideload apks without any issues then it may be a play store related issue.
Hiya.
I have the same issue, and have for around 1 week now. Only with PlayStore, sideloading works fine
Has someone found a solution for this? I have noticed that sometimes it installs apps without any problems and sometimes remains stuck also for minutes! I can't realize what causes these slow down... maybe is something related to play store servers?
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Blonti said:
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
Has anybody tried to update play store and google play services?
callumbr1 said:
Has anybody tried to update play store and google play services?
Click to expand...
Click to collapse
Yes, but doesn't work...
renton82 said:
Yes, but doesn't work...
Click to expand...
Click to collapse
What version of play services do you have?
callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
callumbr1 said:
What version of play services do you have?
Click to expand...
Click to collapse
11.0.56
7.8.36 (but i have tried yesterday 7.9.52 without any benefit)
Same issue going on with my T-Mobile S8+.
Blonti said:
I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
I've tried factory reset (2 times), but didn't help...
Having same issue with S8 and Tab S3. Also notifications are delayed for random amount of time. Some lag and connection timeouts with different applications, not all though.
Tried factory reset couple times, it fixed the problems for a while but after 1-2 hours they came back. Checked with safe mode if some 3rd party app is causing this. Issues remained in safe mode too.
Got it to work for now by clearing cache and data from Google Framework Services and Google Play Store. Lastly removed and re-added my Google account, rebooted device and wiped cache partition.
Notifications are now on time, Play store starts install instantly.
Still afraid that this is only a temporary fix, waiting to see if these problems arise again after few hours of usage.
Seems there is an issue with Google services on some Samsung devices, mainly running Nougat 7.0
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
I'm facing the same problems. Also did a complete reset. I tried to install a beta version of Play Services which fixed it for a while.
It's not predictable for me, sometimes it works, sometimes not. After a restart updates work more often.
heyej said:
I'm facing the same problems. Also did a complete reset. I tried to install a beta version of Play Services which fixed it for a while.
It's not predictable for me, sometimes it works, sometimes not. After a restart updates work more often.
Click to expand...
Click to collapse
Try what I said before. Problems dissapiared for me
Enviado desde mi SM-G930F mediante Tapatalk
nachordez said:
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
Click to expand...
Click to collapse
I have done this aw well but it's not a permanent solution. After awhile it goes back to not downloading immediately.
Temporary solution without factory reset
xtinaa said:
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
Click to expand...
Click to collapse
I had the same issue and I did factory reset to my table twice, later I found in some forum (I forgot the site, sorry) that a simple quick solution to that without factory reset was to enable / disable the Battery saver feature, sounds crazy I know, but it works, it also works when my tablet doesn't want to download any file, Just would like to have the issue permanently solved from an update tough...
Good Luck!
neryga said:
I had the same issue and I did factory reset to my table twice, later I found in some forum (I forgot the site, sorry) that a simple quick solution to that without factory reset was to enable / disable the Battery saver feature, sounds crazy I know, but it works, it also works when my tablet doesn't want to download any file, Just would like to have the issue permanently solved from an update tough...
Good Luck!
Click to expand...
Click to collapse
Thank you SO much! I've been dealing with this problem off and on for months, and had accepted that I would just have to remove all of the data for the Play Store and Services and reboot every time. I just tried enabling and disabling Battery Saver and it worked perfectly. This really makes a difference.
problem solved
xtinaa said:
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
Click to expand...
Click to collapse
» I was passing for the same problem, after a research on the lenovo forum I found the solution. Go on security and desible all device administrators (ex. "find my device", "google pay" and etc.) and after restart the tablet, probably will back to download. It works on my yoga book. I hope to help. give me a feed back if works. Bye.
Willcente said:
» I was passing for the same problem, after a research on the lenovo forum I found the solution. Go on security and desible all device administrators (ex. "find my device", "google pay" and etc.) and after restart the tablet, probably will back to download. It works on my yoga book. I hope to help. give me a feed back if works. Bye.
Click to expand...
Click to collapse
Does not work for me
I disabled them all, but changed nothing. All that helps is enter energy saving mode.
nachordez said:
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
Click to expand...
Click to collapse
I don't know whitch worked - new Play Store in general or the second thing which I did - I've turned off battery optimisation for Goolge system apps and the general Google search app - worked as a charm (Packet instaler, Google services framework, google partner setup, google one time init). Apps are downloading like crazy, automatically or not, my battery performance was not affected.
Hope it's gonna work for you as it did for me
Cheers!
try to factory reset all the settings
John_Arthur said:
try to factory reset all the settings
Click to expand...
Click to collapse
Tried that, didnt work.
Hi folks,
I've got a stock 6013, fully up to date on Android 10, never rooted or anything, and suddenly the Gmail app started crashing. Every time I would open it, it would crash within a second. At first I thought it was just that app. I wiped storage for Gmail, and things seemed back to normal. Then I noticed certain other apps... but ONLY CERTAIN APPS... started doing the same thing. Wiping their storage restored them. Even going into the Google Search bar results in a crash within a second or two.
It's not a hardware fault... I just finished a half an hour of Angry Birds 2 ( ) with no problems. But now Gmail is acting up again. Tapatalk was a problem once, but clearing its storage restored it and it seems stable.
Anybody else seeing very weird repeated app crashes that happen within a second or so of starting said app?
Marc
I'm having the exact same problem. This started 4-5 hours ago. Before noon PDT, a game I was playing worked fine, but by 1pm, I saw the same symptoms. Gmail is also crashing for me, as well as Oxygen Updater and the Amazon Shopping app.
Clear system cache.
Try using factory load for gmail and Google Play Services. Clear the latter's data.
Delete Google account and recreate if the above doesn't work.
Google Play Services is probably the culprit.
blackhawk said:
Clear system cache.
Try using factory load for gmail and Google Play Services. Clear the latter's data.
Delete Google account and recreate if the above doesn't work.
Google Play Services is probably the culprit.
Click to expand...
Click to collapse
Thanks. Did that and went through https://support.google.com/googleplay/answer/9037938?hl=en as well. Once that was done, uninstalling and reinstalling the offending apps seems to get them working. It was definitely Google Play Services throwing a huge tantrum. I haven't messed with Gmail yet, but Pocket Casts and Amazon shopping are back up after uninstall/reinstall. Thanks!
meowingtv said:
Thanks. Did that and went through https://support.google.com/googleplay/answer/9037938?hl=en as well. Once that was done, uninstalling and reinstalling the offending apps seems to get them working. It was definitely Google Play Services throwing a huge tantrum. I haven't messed with Gmail yet, but Pocket Casts and Amazon shopping are back up after uninstall/reinstall. Thanks!
Click to expand...
Click to collapse
Doesn't hurt anything to clear Google Play Services data, I do it weekly.
I also package block it except as needed like for Gmail.
Disable Google Firebase if you don't use it; data miner and a resource hog.
blackhawk said:
Doesn't hurt anything to clear Google Play Services data, I do it weekly.
I also package block it except as needed like for Gmail.
Disable Google Firebase if you don't use it; data miner and a resource hog.
Click to expand...
Click to collapse
Looks like this problem is happening to more than a few people. Yikes!
meowingtv said:
Looks like this problem is happening to more than a few people. Yikes!
Click to expand...
Click to collapse
Not good
I rarely update OS's anymore, even with app updates I keep backup copies of the older version(s) if needed.
Since Q, Google has been on a downward spiral with Android. I'm not impressed.
As long as I have a fast, stable platform that fullfills its mission, I leave it be.
Even a malware forced factory reset be less time consuming then trying to adapt to Google's concept of "improvement".
Thanks folks. It was the issue @meowingtv cited. Last night I found a temporary fix was to roll back the Android System Web Viewer app, which I did. This morning I saw the all-clear that it was ok to re-update it and Chrome at the same time. All good now, but this was a SERIOUS CLUSTER.