Play store crashing a lot - new Note 3 - Galaxy Note 3 Q&A, Help & Troubleshooting

Play store crahses a lot on my Note 3 - not always, but a lot. It is not that downlads are disabeled. Also tried uninstalling updated but the store just updates itself again so I don't know if that would have helped. Clearing app data does not help. What else can I do without factory reset?

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Play store crashes when downloading specific app

Hi all!
As always, I will start with the disclaimer that I am legally blind, and that I attempted to see if this issue was already addressed recently, but I have trouble navigating the forums.
I am a fairly competent Android user, but I am by no means an expert. I am just totally lost on this issue. I have the Galaxy Note 4 (T-Mobile variety) and am running the most recent firmware. I am rooted with a vanilla setup.
The phone has been working wonderfully, but after trying to download the Dungeon Hunter 4 game, suddenly the Play Store crashed. Since then, any time I attempt to download Dungeon Hunter 4, the store crashes and loops the "Unfortunately, Google Play Store has stopped working." Other apps seem to be downloading just fine, oddly enough.
I did the usual measures: cleared cache and data for Play Store, Play Services, and Download Manager. Alas, it was to no avail. I also removed and re-added my Google account, too. It fixes the crash quite effectively *UNTIL* I attempt to download DH4. (Gameloft customer service leaves a lot to be desired - I submitted a support ticket a week ago!)
If anyone has any thoughts on the issue, I'd be immensely happy - - thanks guys!
Sent from my SM-N910T using Tapatalk
XRivetGirlX said:
Hi all!
As always, I will start with the disclaimer that I am legally blind, and that I attempted to see if this issue was already addressed recently, but I have trouble navigating the forums.
I am a fairly competent Android user, but I am by no means an expert. I am just totally lost on this issue. I have the Galaxy Note 4 (T-Mobile variety) and am running the most recent firmware. I am rooted with a vanilla setup.
The phone has been working wonderfully, but after trying to download the Dungeon Hunter 4 game, suddenly the Play Store crashed. Since then, any time I attempt to download Dungeon Hunter 4, the store crashes and loops the "Unfortunately, Google Play Store has stopped working." Other apps seem to be downloading just fine, oddly enough.
I did the usual measures: cleared cache and data for Play Store, Play Services, and Download Manager. Alas, it was to no avail. I also removed and re-added my Google account, too. It fixes the crash quite effectively *UNTIL* I attempt to download DH4. (Gameloft customer service leaves a lot to be desired - I submitted a support ticket a week ago!)
If anyone has any thoughts on the issue, I'd be immensely happy - - thanks guys!
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
Hi ,
if you are rooted did you install..... XPOSED FRAMEWORK ?
if so , then its most probably your cause.( i had similar experience a while back with Play store apps etc )
Your options are to either install fix /patch ..XSecureStorage( module for Xposed )
http://repo.xposed.info/module/ma.wanam.xshealth
it fixes Shealth ,Private mode ,some lag and also this Play store issues .
good luck
You could try installing from the play store on your pc. It should get pushed directly to your phone.
Sent from my SM-N910F
Thanks so much! It was indeed the Xposed module (as best I can tell.) I went through them, one at a time, and re-updated them manually. I'm most grateful for the input! :thumbup:
Sent from my Samsung SM-N910T using XDA mobile app.
JagDave said:
You could try installing from the play store on your pc. It should get pushed directly to your phone.
Sent from my SM-N910F
Click to expand...
Click to collapse
Thanks for your input! I went ahead and sideloaded the Google Play Store as an APK file, just for good measure, and I have experienced no more issues.
Sent from my Samsung SM-N910T using XDA mobile app.
JagDave said:
You could try installing from the play store on your pc. It should get pushed directly to your phone.
Sent from my SM-N910F
Click to expand...
Click to collapse
Hi Jag,
I know that I said some time ago that the issue seemed to resolve itself, which it did...for a while. I know this thread is a bit stale now, but I felt that it would just be redundant and discourteous to start a second thread. At any rate, it's doing the same thing again, despite me having disabled/removed all Xposed modules for the time being, uninstalling Play Store updates, clearing Play Store and Frameworks cache/data, trying the newest version of Play Store, and then re-trying your suggestion of having the web version of the Play Store push the app straight to my phone. It doesn't happen with all apps, only certain ones. The game developers for both games are very advanced firms and tried to assist me through a help ticket, to no avail. I am going crazy -- does anyone have any other ideas? My sanity rests in your hands, O' wise denizens of XDA...

Google Play Store Crash or Force Close Error Fix

guys uncheck & disable PlayStore and PlayService app in boost+ battery optimizion and your problem fixed
boost+ change resulation to lower of app in battery optimizion mode and new version of play store have problem with this mode
if problem in downloads of apps disable : Download and downloadmanager app in boost+
This fix didn't work for me.
Google play store would not work for me after deselecting this from the optimize apps in boost+. So I have now uninstalled the boost+ app and I still cannot get google play store to work.
I've tried clearing the cache in play store and play store services but no success there also.
I've also uninstalled updates for google play so I'm now at version 8.3.41.U-all (0) (FP) 170066753
Is there anything else I can try?
kevitte2 said:
Google play store would not work for me after deselecting this from the optimize apps in boost+. So I have now uninstalled the boost+ app and I still cannot get google play store to work.
I've tried clearing the cache in play store and play store services but no success there also.
I've also uninstalled updates for google play so I'm now at version 8.3.41.U-all (0) (FP) 170066753
Is there anything else I can try?
Click to expand...
Click to collapse
install aptoid app store and update "google play store" with last version in this store.....i hope this way maybe fix your problem
you must find this version : 8.8.12-all [O] [PR]
kevitte2 said:
Google play store would not work for me after deselecting this from the optimize apps in boost+. So I have now uninstalled the boost+ app and I still cannot get google play store to work.
I've tried clearing the cache in play store and play store services but no success there also.
I've also uninstalled updates for google play so I'm now at version 8.3.41.U-all (0) (FP) 170066753
Is there anything else I can try?
Click to expand...
Click to collapse
I had similar issue, so what I done, unistalled play store updates, then downloaded latest play store apk and installed it. Problem was fixed.
So far, I've tried everything in this thread other than the aptoid suggestion. The error keeps coming back and I'm slowly getting more and more apps that are also crashing. This seems to be since the Oreo update.
I've even done a full factory reset and the errors started coming back less than a week later.
Still no luck in finding a way to make this stop. HTC suggested rolling back to 7.1.1 but this will still factory reset everything. Then I have the added issue of not being on the latest update, leaving me without the most up-to-date security patches.
I've always loved HTC phones (especially the U11) but I'm very fast losing faith.
JonesWTF said:
So far, I've tried everything in this thread other than the aptoid suggestion. The error keeps coming back and I'm slowly getting more and more apps that are also crashing. This seems to be since the Oreo update.
I've even done a full factory reset and the errors started coming back less than a week later.
Still no luck in finding a way to make this stop. HTC suggested rolling back to 7.1.1 but this will still factory reset everything. Then I have the added issue of not being on the latest update, leaving me without the most up-to-date security patches.
I've always loved HTC phones (especially the U11) but I'm very fast losing faith.
Click to expand...
Click to collapse
i fix this errors and problems very easy.....and this errors not for htc phones!! this problem is for google OS....you must try samsung or other prank device to see many crazy error and crash and be a angry human ,,back to htc and dont forget this company....
Problem solved with DJ Mohammad KHAN method
DJ Mohammad KHAN said:
guys uncheck & disable PlayStore and PlayService app in boost+ battery optimizion and your problem fixed
boost+ change resulation to lower of app in battery optimizion mode and new version of play store have problem with this mode
if problem in downloads of apps disable : Download and downloadmanager app in boost+
Click to expand...
Click to collapse
Thanks a lot man. I followed your method and solved my problem .
Wow, God bless you!
Your solution worked for me.
It was making me crazy.

Google Play Store: Apps won't update/download

I'm on the 500GB original Shield TV. Totally stock with the latest update that came out a few days ago (although I had this same issue on the previous version as well)
In a nutshell when I go to the Play Store to install a new app or update app the D/L looks like it's about to update but the indication bar never actually downloads. It just gets stuck there indefinitely. Here are the things I have tried to fix the issue:
- clear cache in Play Store
- clear cache in Play Store Services (or google play services...whatever it's called)
-removed my Google account and logged in again
-uninstalled old version of Play Store
-uninstalled old version of Google Play Services
I have no idea what else I can try short of a complete factory reset (which i really don't want to do)
Any advice would be much appreciated!
Thanks for all the advice!
Same problem here mate, did you get anywhere with it
Can you download the/an app directly not, through GP Store, and successfully install it?

Google play store has stopped in my asus ZenFone max pro m2

Hello devs, Google play store has stopped and whenever i click open app again it doesn't work.
I have tried many wayslike clearing cache, clearing data, uninstalled updates and everything but still app doesn't work any one have solution? Also the messages app.
Have you tried factory reset? This is probably the last resort.
Perform a data backup before attempting.
aryo_adhi said:
Have you tried factory reset? This is probably the last resort.
Perform a data backup before attempting.
Click to expand...
Click to collapse
thanks for your reply but I figured out what was the problem. I was using two substranium overlays(pitch black &transulent) on few apps play store ,messages, gmail, when i deactivated those 3 over lays it is completely perfect and working now. Later i used only one overlay on each.

Play Store app crashes on stock firmware

Hi. After a year or so without use, I started up my M.O.J.O. again yesterday. Everything works, but the Google Play Store app closes down the moment I open it. I am using MO0205-TS. Is this a known issue?
I already tried the usual troubleshooting (clearing app data/cache, uninstalling updates, re-binding my Google-account... including factory reset). No luck. The factory default Play Store app works, but insta-updates to the most recent version and then crashes on launch. Interestingly, automatic app updates do kick off, it's just the 'store front' that is causing issues.

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