I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
I'm facing the same problems. Also did a complete reset. I tried to install a beta version of Play Services which fixed it for a while.
It's not predictable for me, sometimes it works, sometimes not. After a restart updates work more often.
heyej said:
I'm facing the same problems. Also did a complete reset. I tried to install a beta version of Play Services which fixed it for a while.
It's not predictable for me, sometimes it works, sometimes not. After a restart updates work more often.
Click to expand...
Click to collapse
Try what I said before. Problems dissapiared for me
Enviado desde mi SM-G930F mediante Tapatalk
nachordez said:
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
Click to expand...
Click to collapse
I have done this aw well but it's not a permanent solution. After awhile it goes back to not downloading immediately.
Temporary solution without factory reset
xtinaa said:
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
Click to expand...
Click to collapse
I had the same issue and I did factory reset to my table twice, later I found in some forum (I forgot the site, sorry) that a simple quick solution to that without factory reset was to enable / disable the Battery saver feature, sounds crazy I know, but it works, it also works when my tablet doesn't want to download any file, Just would like to have the issue permanently solved from an update tough...
Good Luck!
neryga said:
I had the same issue and I did factory reset to my table twice, later I found in some forum (I forgot the site, sorry) that a simple quick solution to that without factory reset was to enable / disable the Battery saver feature, sounds crazy I know, but it works, it also works when my tablet doesn't want to download any file, Just would like to have the issue permanently solved from an update tough...
Good Luck!
Click to expand...
Click to collapse
Thank you SO much! I've been dealing with this problem off and on for months, and had accepted that I would just have to remove all of the data for the Play Store and Services and reboot every time. I just tried enabling and disabling Battery Saver and it worked perfectly. This really makes a difference.
problem solved
xtinaa said:
I have done a factory reset on my tablet running the latest update. That made the downloads work for awhile. They stopped working and I tried the clearing of the cache and data for the Google play store and Google play store services. That worked for awhile too. Now I'm back to not being able to download updates or new apps from the play store. Has anyone else encountered this issue and successfully fixed it?
Click to expand...
Click to collapse
» I was passing for the same problem, after a research on the lenovo forum I found the solution. Go on security and desible all device administrators (ex. "find my device", "google pay" and etc.) and after restart the tablet, probably will back to download. It works on my yoga book. I hope to help. give me a feed back if works. Bye.
Willcente said:
» I was passing for the same problem, after a research on the lenovo forum I found the solution. Go on security and desible all device administrators (ex. "find my device", "google pay" and etc.) and after restart the tablet, probably will back to download. It works on my yoga book. I hope to help. give me a feed back if works. Bye.
Click to expand...
Click to collapse
Does not work for me
I disabled them all, but changed nothing. All that helps is enter energy saving mode.
nachordez said:
You can open Play Store and start the updates or dowload, but the app is waiting eternally to receive data? If so, it happened for me once also.
Just google for the problem and you'll find official help from google about this. They give several options, and there was one that made it for me. But i can't remember which one. I think it was to remove updates from google services, and not just clean data. And after that it was working fine again.
But try to google for that, 'cause they state several possible causes. It seems to be not a rare problem.
Enviado desde mi SM-G930F mediante Tapatalk
Click to expand...
Click to collapse
I don't know whitch worked - new Play Store in general or the second thing which I did - I've turned off battery optimisation for Goolge system apps and the general Google search app - worked as a charm (Packet instaler, Google services framework, google partner setup, google one time init). Apps are downloading like crazy, automatically or not, my battery performance was not affected.
Hope it's gonna work for you as it did for me
Cheers!
try to factory reset all the settings
John_Arthur said:
try to factory reset all the settings
Click to expand...
Click to collapse
Tried that, didnt work.
Related
Guys sorry for new thread but my zenwatch is doing my nut in, since yesterday the ok Google doesn't work and even if I scroll across to app and I tap it it just says off line. My phone is connected to Internet and watch gets notifications ok it's just the Google side that's fu*ked.
Tried factory reset on watch and repairing but no joy.
Any help appreciated.
I have exactly the same problem with my moto 360 (2014)
Hopefully it´s working again soon
Hmmmm not sure to be happy or sad
gingerdude said:
Guys sorry for new thread but my zenwatch is doing my nut in, since yesterday the ok Google doesn't work and even if I scroll across to app and I tap it it just says off line. My phone is connected to Internet and watch gets notifications ok it's just the Google side that's fu*ked.
Tried factory reset on watch and repairing but no joy.
Any help appreciated.
Click to expand...
Click to collapse
Data gets stored for Android Wear in "Google Play Services," so even though you factory reset the watch, there may be something left over in the data stored in Google Play Services that's causing trouble.
I'm not sure if this would work, but you could try unpairing the watch from your phone, then go to your phone's Settings, and go to "Application Manager." Go to All apps, and then clear data /cache on Android Wear Companion App, then uninstall it.
Then clear data/cache on your Google App ( this one here: https://play.google.com/store/apps/details?id=com.google.android.googlequicksearchbox ).
Now go down to "Google Play Services" and clear cache. Then go into Manage Space and clear All data which should get rid of any leftover Android Wear data.
Now factory reset the watch again.
Reboot your phone and reinstall Android Wear Companion App from the Play Store. Now pair your watch back up with with the phone and set it back up again, including setting the Google App back up. (Your phone and watch should pair up all of the Wear Apps that you left on the phone before you uninstalled Android Wear Companion App... though you may have to go into some of the wear apps to toggle some settings off/on again to get everything to work correctly.
Hopefully this will fix the problem with Ok Google not working. If it does - great... if not, you've not really lost anything. There also may be an easier way to fix this, so maybe someone else will chime in with other ideas.
Update.
I factory reset the watch and phone, and still the OK Google doesn't work and still says off line when I tap the Google icon in apps.
Notification working OK still.
If anyone has any other ideas please share
Sent from my SM-N910F using Tapatalk
gingerdude said:
Update.
I factory reset the watch and phone, and still the OK Google doesn't work and still says off line when I tap the Google icon in apps.
Notification working OK still.
If anyone has any other ideas please share
Sent from my SM-N910F using Tapatalk
Click to expand...
Click to collapse
I know you factory reset the phone, but did you choose to allow Google to restore apps and data when you were setting it back up? It might have restored data back into Google Play Services. Also... did you ever try wiping cache and data in Google Play Services like I detailed above? I've had trouble with Google Play Services causing other syncing and pairing issues for me... so that's why I'm thinking you could try clearing that out as a possible solution.
If those steps don't fix things for you, it may be worth it to try to revert to an earlier version of the "Google App" and or the Android Wear app. You can get older versions of those apps from the website "APK Mirror."
Hey, thanks for your reply. I've tried all of the above. The back up I restored this time was from my tab s and still no joy. I may try again in a day or two and not restore from any device., though I'll probably wait until Wednesday just to see if it fixes itself.
Thanks again for your time.
Steve
Sent from my SM-N910F using Tapatalk
Quick update just in case it saves someone factory reset their phone (which I did and didn't help).
I have a work note 2 so I installed android wear on it, reset the watch and still no ok Google functionality, so it must be something Google did.
Will post again when fixed, also my 42mm moto 360 arrives today so I'm hoping the issue is zenwatch specific, I'll let you know.
Steve
Sent from my SM-T800 using Tapatalk
Update2.
So my new moto 360 42mm SmartWatch arrived and I love it, has steel band and looks fab.
Ok Google is working for queries and replying to messages if I try to instigate a message say whatsapp or text it can't find the contact, even though it recognises the speech.
Starting to lose faith with Google.
Sent from my SM-T800 using Tapatalk
This morning after I woke up I got a warning an update was available. I was on B573 before. Updated but have no idea what the changelog is. If anybody can help, please see attached screeenshot.
Mate 8 AL10
Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.
jasaero said:
Had you had Google Play store authentication issues for apps you had never installed prior but wanted to try on 573? This seems to be an issue many of us are having with 7.0 on Mate 8 so far.....curious if its fixed by 575 somehow....even though doubting its a priority on Chinese AL10.
Click to expand...
Click to collapse
No issues before none now.
OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.
Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem
jasaero said:
OK...yeah...I have a feeling a full reset without restoring apps and data would fix the issue...but I didn't want to have go through the whole google the phone and reinstall everything routine. I did have to reset to get to nougat....but just restored apps and data with hisuite.
Click to expand...
Click to collapse
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk
anwedr said:
I'll save you the trouble and tell you to not factory reset.
I already wiped my phone clean using factory reset and that did not fix it.
Sent from my HUAWEI NXT-AL10 using Tapatalk
Click to expand...
Click to collapse
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
I didn't wipe anything and all works well. I even dirty flashed B562 over kang VIP B386 and then received B573 ota and today B575 ota
wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
What version numbers are your services and play store at?
wmfreak said:
I didn't wipe anything and all works well. I even dirty flashed B362 over kang VIP B386 and then received B373 ota and today B375 ota
Click to expand...
Click to collapse
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.
darkz said:
Mine works most of the time, but I find that when you try to download something that prompts you to download wifi it gives the error. Can you try installing an app like Dawn of Titans or Drift Legends? Those are two that gave me the error whereas I could install many other apps no problem. You don't have download the whole thing. If the download starts then it's working for you. It usually gives the error right after you click Install in the play store.
Click to expand...
Click to collapse
You could try Aptiode apk and download those games to see if it works.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
jasaero said:
What version numbers are your services and play store at?
Click to expand...
Click to collapse
Playstore 7.3.07
Playservices 10.0.84
darkz said:
Looks like it's some optimization changes. I haven't received it yet on my B573, hopefully soon. Battery life seems quite bad right now. Looking through the forums with google translate, people seem to like it so far. One person mentioned wifi was a lot better, which is great as it got really choppy from 562 to 573.
Google translate of the changelog:
[optimization]
to optimize system performance and stability, make your phone run more smoothly, stable and optimized power consumption of mobile phone performance, extended battery life
optimization parameters holster screen brightness so that the brightness of the display screen more comfort
[repair]
repair Taobao application text input dialog occlusion problems
fix problems call recording can not add the specified contact
repaired HuaweiShare open WLAN download rate reduction problem
fixes some scenes outgoing calls can not be a problem
Click to expand...
Click to collapse
Definitely smoother! Battery has been amazing but I guess it's hard to tell after only one day ,
jasaero said:
Dang....wonder what the deal is with some of is having issues and some not. Gotta be something with google services or play store version or something.... But I have tried several with no luck.
Click to expand...
Click to collapse
EMUI never played well with Google services anyway.
My Android Wear would disconnect all the time.
What I have noticed with this whole Google playstore authentication issue is, wait a couple of hours, attempt to redownload the app and it'll download.
It's not a big deal. I wish my Google contacts' photos would sync and all, but meh.
What I am hoping for is the stable version will resolve all these Google issues.
wmfreak said:
Playstore 7.3.07
Playservices 10.0.84
Click to expand...
Click to collapse
Same for me....must not be that.
Have found if I install an app on the desktop play store website..it immediately acts like it has sent it to phone....and eventually after much time it either finally downloads and installs or allows you to do it from the playstore app. But if its an app you have never tried prior you basically HAVE to goto the desktop play store and send to phone to get it to eventually work. Once its been used once you can uninstall and reinstall like normal from playstore app later without the authentication issues. If its an app you have used prior...just not recent or even ever on the Mate 8 they will work like normal....this is only issue with app you have never touched EVER from the playstore.
me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100
medicalman said:
me too I got a warning new update( B575) was available. I was on B573 before
i will download it and try i hope it solve my big issue regarding the google authentication
( which can not be solved neither by factory reset nor by delete account and clear cash or clear data or even uninstall and re install google play store or any google apps !)
my device is huawei mate 8 Chinese version NXT-AL100
Click to expand...
Click to collapse
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !
a029159 said:
Sorry, but B575 does not solve the problem of google authentification !!!
I'm on the same situation !
Click to expand...
Click to collapse
Weird, I've never has such problems.
I got the update for B575 and tried to download a few apps and it didn't seem to have the auth problem..Not sure what changed. Can anyone give me an example of an app they couldn't install? I want to test it more..
The Google issue only happens when I want to install an app I've never installed before.
Using Android device locator, Google is unable to locate my device. My find 7 and Nexus 7 is fine.
Definitely a emui nougat issue.
Sent from my HUAWEI NXT-AL10 using Tapatalk
I've found a somewhat hacky solution to the "Waiting for Network" issue I've been running into when I try to update/download apps through the Google Play Store and figured I'd share since it took me forever to find it. The Play Store would like to auto-update to 7.6, but if you go into Settings > Apps > Google Play Store > 3 dot menu > Uninstall Updates, you should revert back to 7.2.
If you open the Play Store again (or even sometimes not...it'll just automatically try to update again immediately) you'll see a notification that something's downloading....that's that update to 7.6. If you move quickly, you can cancel that download and stay on 7.2, which has allowed me to download/update again. Now since I'm not on my phone 100% of the day, it usually downloads the update within the next few days if I don't happen to be on my phone when it attempts an update but I feel like this "solution" I've found, while tedious, isn't too cumbersome.
Note that I haven't needed to touch Google Play Services or anything like that, the problem only seems to be with the Play Store app itself.
Something much easier: just force quit the play store when it acts up. I have to do that maybe once a week if that. Not a fix but it's certainly an easier band-aid.
nolimit78 said:
Something much easier: just force quit the play store when it acts up. I have to do that maybe once a week if that. Not a fix but it's certainly an easier band-aid.
Click to expand...
Click to collapse
That doesn't work, at least not for me.
Force closing the PlayStore did work for me ... immediately started downloading the apps that were needing an update.
Thanks Nolimit78!
With last Ota update, problem solved!
Enviado desde mi Redmi Note 3 mediante Tapatalk
I haven't gotten an OTA update yet. Seems like only the A2017g models for the update so far. Anyone know when the A2017U will get an update?
GuitarJozz said:
I haven't gotten an OTA update yet. Seems like only the A2017g models for the update so far. Anyone know when the A2017U will get an update?
Click to expand...
Click to collapse
See this threads regarding this issue.
https://forum.xda-developers.com/axon-7/help/play-store-waiting-network-t3562621/page26
Seems like this issue has been fixed with newest version of play store.
Sent from my ZTE A2017U using Tapatalk
I have a problem with play store: if i download an app from it, it remains stuck at 100% downloaded but it doesn't install... it needs sometimes even 3 or 4 minutes to start installation. Same thing for uninstall... I have just tried to clear play store memory (cache + memory) and play services memory but it doesn't help...
Seems i have found the problem... i have uninstalled and re installed nova launcher and now it seems to work perfectly... i think that's something related to "add shortcuts in home pages" in play store settings...
It already happened to me on my former phone. But I solved the problem by rebooting the phone
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Same problems here. Noticed the same when requesting system update for the gear s3 from the phone. Also happening on my tab s3...
Enviado desde mi SM-G950F mediante Tapatalk
renton82 said:
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Click to expand...
Click to collapse
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
callumbr1 said:
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
Click to expand...
Click to collapse
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
renton82 said:
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
Click to expand...
Click to collapse
Hmmm strange? See how it goes from now...
callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
Fingers crossed
Some apps have permissions to draw over screen and we need to disable this permission for apps to install correctly. I had a similar issue on my previous phone where the apps were stuck at 99% installation and then just dropped off. I had to literally disable 'Screen overlay' for almost each app for play store to install correctly.
Also, If you are able to sideload apks without any issues then it may be a play store related issue.
Hiya.
I have the same issue, and have for around 1 week now. Only with PlayStore, sideloading works fine
Has someone found a solution for this? I have noticed that sometimes it installs apps without any problems and sometimes remains stuck also for minutes! I can't realize what causes these slow down... maybe is something related to play store servers?
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Blonti said:
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
Has anybody tried to update play store and google play services?
callumbr1 said:
Has anybody tried to update play store and google play services?
Click to expand...
Click to collapse
Yes, but doesn't work...
renton82 said:
Yes, but doesn't work...
Click to expand...
Click to collapse
What version of play services do you have?
callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
callumbr1 said:
What version of play services do you have?
Click to expand...
Click to collapse
11.0.56
7.8.36 (but i have tried yesterday 7.9.52 without any benefit)
Same issue going on with my T-Mobile S8+.
Blonti said:
I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
I've tried factory reset (2 times), but didn't help...
Having same issue with S8 and Tab S3. Also notifications are delayed for random amount of time. Some lag and connection timeouts with different applications, not all though.
Tried factory reset couple times, it fixed the problems for a while but after 1-2 hours they came back. Checked with safe mode if some 3rd party app is causing this. Issues remained in safe mode too.
Got it to work for now by clearing cache and data from Google Framework Services and Google Play Store. Lastly removed and re-added my Google account, rebooted device and wiped cache partition.
Notifications are now on time, Play store starts install instantly.
Still afraid that this is only a temporary fix, waiting to see if these problems arise again after few hours of usage.
Seems there is an issue with Google services on some Samsung devices, mainly running Nougat 7.0
Hey guys,
I'm really running out of ideas. My phone is losing so much energy by the Google Play Services every day!
I have tried so many things like cache cleaning or uninstalling apps which may affect the Play Service app but I can't uninstall all of my apps. I also tried a factory reset and NOT using Smart switch.
Is there any way to figure out what causes the battery drain?
Look at the Screenshot. Its always more than 30% every day.
Thanks for any idea - skrippi
Reflash the firmware again
Stop talking nonsense. Google play services drain is always present, but after that one update year ago it is annoying.
Sent from my SM-G975F using Tapatalk
Google play services had the same issue a few months ago, a fix was to sign-up or install the latest Beta version.
Darkat70 said:
Google play services had the same issue a few months ago, a fix was to sign-up or install the latest Beta version.
Click to expand...
Click to collapse
Did that, changed nothing...
skrippi said:
Did that, changed nothing...
Click to expand...
Click to collapse
Maybe try uninstalling updates, power down, then do a recovery cache clean, after rebooting install the latest play services or beta play services.
Nothing will help. Deal with it.
Sent from my SM-G975F using Tapatalk