sensors ko - Moto G6 Plus Questions & Answers

Hello,
anyone with sensors ko? motoactions doesn't work (other similar apps yes).
Proximity sensors doesn't work with any app.:crying:
Tried a factory reset...nothing to do..
I used the phone under the rain...maybe some water inside?
thank you for any support
Moto g6 plus stock rom, no root

maxboero81 said:
Hello,
anyone with sensors ko? motoactions doesn't work (other similar apps yes).
Proximity sensors doesn't work with any app.:crying:
Tried a factory reset...nothing to do..
I used the phone under the rain...maybe some water inside?
thank you for any support
Moto g6 plus stock rom, no root
Click to expand...
Click to collapse
If fully stock and that's happening, take it back to the shop for repairs.
I take it you have some buyers insurance/guarantee?

I will do that...thank you

Related

D802 Flashlight not working

Hi,
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Does anybody else have/had the same problem?
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Best regards
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[Q] All sensors DO NOT work

Hi all. All sensors on my G2 don't work. They stopped working for no reason when I was on CM11.
When I sent the phone to service center they gave me it back (after a month) and claimed it got oxidized by unknown sunstance...But I think it is bul**hit ... that service center (I had no option to choose because it is branded phone) is propably the worst in my country. They also wrote I complained about buttons and touchscreen not working - which is not truth.
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Galaxy note 4 sm-n910f proximity sensor problem

Hi there.my notes prox sensor got problem.its on all the time.tried many things like factory reset /flashed diffrent firmware but still the same.
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thanks

All sensors not working after android update, please help me.

Hello everyone, has anyone had a problem with FIRMWARE (PDA) G950FXXU1AQK7 (CSC) G950FOXM1AQK7 ??? As for the sensors being frozen via test * # 0 * # (sensors) ?? Inside the test area all sensors are apparently off (pictured), iris sensor, light sensor, proximity sensor, heart rate sensor, magnetic sensor, accelerometer sensor and barometer.
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Just as a form of curiosity, I own a Galaxy S8 (SM-G950FD) and this problem occurred after this update, a friend of mine owns a Galaxy S7 Edge and has the same sensor problems less the iris in case not have, of course , at first I thought it had been hardware, but I already suspected that the device with less than 15 days of use, without having taken any fall or something, I did not find any comment in any Brazilian forum, I am almost certain to be problems of software, I will download an older firmware and install it to try to fix this problem.
Thank you in advance.
Tortorella said:
Hello everyone, has anyone had a problem with FIRMWARE (PDA) G950FXXU1AQK7 (CSC) G950FOXM1AQK7 ??? As for the sensors being frozen via test * # 0 * # (sensors) ?? Inside the test area all sensors are apparently off (pictured), iris sensor, light sensor, proximity sensor, heart rate sensor, magnetic sensor, accelerometer sensor and barometer.
Just as a form of curiosity, I own a Galaxy S8 (SM-G950FD) and this problem occurred after this update, a friend of mine owns a Galaxy S7 Edge and has the same sensor problems less the iris in case not have, of course , at first I thought it had been hardware, but I already suspected that the device with less than 15 days of use, without having taken any fall or something, I did not find any comment in any Brazilian forum, I am almost certain to be problems of software, I will download an older firmware and install it to try to fix this problem.
Thank you in advance.
Click to expand...
Click to collapse
You could try wiping caches and a factory reset first . But make sure if you are on the u2 bootloader.Do not try to downgrade firmware with the u1 bootloader.
TheMadScientist said:
You could try wiping caches and a factory reset first . But make sure if you are on the u2 bootloader.Do not try to downgrade firmware with the u1 bootloader.
Click to expand...
Click to collapse
Hello, TheMadScientist, I have already performed this cache cleaning procedure and reset to factory defaults, but to no avail. When you refer to bootloader u1 or u2 would be what? Tnks
Tortorella said:
Hello, TheMadScientist, I have already performed this cache cleaning procedure and reset to factory defaults, but to no avail. When you refer to bootloader u1 or u2 would be what? Tnks
Click to expand...
Click to collapse
This is an example of a firmware not yours but one G950USQU1 Take notice to the U1 in it The newer Firmws have a U2 in this place and cannot be downgraded
You can look in about phone and software info for firmware version listed under biuld number or build info
TheMadScientist said:
This is an example of a firmware not yours but one G950USQU1 Take notice to the U1 in it The newer Firmws have a U2 in this place and cannot be downgraded
You can look in about phone and software info for firmware version listed under biuld number or build info
Click to expand...
Click to collapse
Ah, I understood, thank you very much for the tip! Have you ever seen someone with a problem like the one I'm in on my S8? I am very interested to solve all this as soon as possible!
Tortorella said:
Ah, I understood, thank you very much for the tip! Have you ever seen someone with a problem like the one I'm in on my S8? I am very interested to solve all this as soon as possible!
Click to expand...
Click to collapse
I have in past And It could be bad firmware and or updates I would try to find my previous firmware if possible and flash it back to make sure its not hardware
TheMadScientist said:
I have in past And It could be bad firmware and or updates I would try to find my previous firmware if possible and flash it back to make sure its not hardware
Click to expand...
Click to collapse
https://forum.xda-developers.com/s7-edge/help/sensor-problem-t3465627#post74902390
just take a look at this topic I found here in XDA, has dozens of reports of similar problems, but a year ago. I continue to hope to solve this problem. Reading these reports I have more conviction that everything started after a security update! ¬¬ "
But do they work when u use the device? Like the screen turning off while u are calling someone, auto brightness, screen rotation...?
MrDusan said:
But do they work when u use the device? Like the screen turning off while u are calling someone, auto brightness, screen rotation...?
Click to expand...
Click to collapse
Hello, no, not even the sensors work, they're frozen! =/
Tortorella said:
Hello, no, not even the sensors work, they're frozen! =/
Click to expand...
Click to collapse
i would try to flash other or previous firmware with odin like others said
then i would send it back if you have warranty
and here are some thoughts
i didn't owned Dual Sim phones bevore but you said you have G950FD and your PDA is G950FXXU1AQK7
i think there is a ''D'' missing it should be something like this G950F(D)XXU1AQK7
I read on s7edge forums that single sim firmware can ba flashed on dual sim but i am nut sure if this still apply to s8
you can try to flash a Dual Sim specific firmware when you want maybe it helps
are you rooted or something??
LegendSmoker said:
i would try to flash other or previous firmware with odin like others said
then i would send it back if you have warranty
and here are some thoughts
i didn't owned Dual Sim phones bevore but you said you have G950FD and your PDA is G950FXXU1AQK7
i think there is a ''D'' missing it should be something like this G950F(D)XXU1AQK7
I read on s7edge forums that single sim firmware can ba flashed on dual sim but i am nut sure if this still apply to s8
you can try to flash a Dual Sim specific firmware when you want maybe it helps
are you rooted or something??
Click to expand...
Click to collapse
I am now downloading the firmware G950FXXU1AQJ5 to test and see if it solves, I already left the device ready to receive it. Curious that I performed two restoration procedures nowadays but none solved this problem of freezing the sensors! I did the factory reset through the menu of the device and did the hard reset with the buttons volume up + bixby + power, cache cleaning and data factory, but without success = \. I'm hoping this older firmware will solve! Thanks for the tips and attention!
Tortorella said:
Hello everyone, has anyone had a problem with FIRMWARE (PDA) G950FXXU1AQK7 (CSC) G950FOXM1AQK7 ??? As for the sensors being frozen via test * # 0 * # (sensors) ?? Inside the test area all sensors are apparently off (pictured), iris sensor, light sensor, proximity sensor, heart rate sensor, magnetic sensor, accelerometer sensor and barometer.
Just as a form of curiosity, I own a Galaxy S8 (SM-G950FD) and this problem occurred after this update, a friend of mine owns a Galaxy S7 Edge and has the same sensor problems less the iris in case not have, of course , at first I thought it had been hardware, but I already suspected that the device with less than 15 days of use, without having taken any fall or something, I did not find any comment in any Brazilian forum, I am almost certain to be problems of software, I will download an older firmware and install it to try to fix this problem.
Thank you in advance.
Click to expand...
Click to collapse
Almost positive I know what this is, I encountered it regularly when testing firmware and potential root methods. Several parts of your firmware must be at the same version or if they are not, this is the exact failure mode I would encounter.
Flashing a new entire firmware, and flashing every file (BL, AP, CP, CSC) and not skipping any parts. If things work after this was your problem
s8 sensors not working
Hi there, it looks like im facing this exact same problem on my exynos galaxy s8. I have been using this phone for 3 months, never dropped it, not even a single mark is present on my phone. This exact problem started on my phone when i restarted it and noticed that my iris scanner was not responding. And you can guess the rest. I tried everything i could from restarting to booting safe mode and clearing cache partition but no luck.
If you have found a way to fix this issue or a workaround please let(us) know.
Here are some screenshots from the support feedback and they acknowledge that is possibly a software issue.
The same problem in S8 SM-G950F - version TPA in the G950FXXU1AQL5 firmware
Tortorella said:
Hello everyone, has anyone had a problem with FIRMWARE (PDA) G950FXXU1AQK7 (CSC) G950FOXM1AQK7 ??? As for the sensors being frozen via test * # 0 * # (sensors) ?? Inside the test area all sensors are apparently off (pictured), iris sensor, light sensor, proximity sensor, heart rate sensor, magnetic sensor, accelerometer sensor and barometer.
Just as a form of curiosity, I own a Galaxy S8 (SM-G950FD) and this problem occurred after this update, a friend of mine owns a Galaxy S7 Edge and has the same sensor problems less the iris in case not have, of course , at first I thought it had been hardware, but I already suspected that the device with less than 15 days of use, without having taken any fall or something, I did not find any comment in any Brazilian forum, I am almost certain to be problems of software, I will download an older firmware and install it to try to fix this problem.
Thank you in advance.
Click to expand...
Click to collapse
Hi,
I have a friend with a S8 SM-G950F - version TPA in the G950FXXU1AQL5 firmware (December update, like you), with the same problem all the sensors stopded, the phone has 3 months. And we want to dongrade to versión QJ5 but We don´t know if the knox will be tripping.
I´m worried because I have a S8 SM-G950FD in the same version QL5, but for now all its ok.
You solved the problem with the donwgrade...???
Same problem
Got the same exact problem, new Phone never flashed and bum, no sensors working. The flash it, update it change firmware several times, and sometimes it worked for a while. After latest Android update it work for a couple of weeks and now again the same problem.
All sensors not working on Note 8
Hi All,
Have the same problem with my Note 8 Dual Sim as well. I have warranty on the phone, when i went to Samsung they said its a problem with the updates. This happened to me twice and got the phone replaced as well but last Friday it happened on the replacement phone as well with the Oreo update after about two weeks of functioning correctly.
If any of the developers can let me know if there is a work around for this please let me know.
Thanks in advance
I'm facing the same problem
I'm facing the same problem,after an software update,all the sensor on my galaxy S8 stopped working, I have spoke with the Samsung representative but it did not help.
Tried factory resetting ,no hope
I hope someone find a solution to this problem
Hi Tortorella,
Did you succeed with this process? every sensors back to normal after clear flash using odin?
Please respond. i updated my s8 to oreo to latest update and after a single restart all my sensors are gone.
Thanks in advance
S8 all the sensor freeze !
Tortorella said:
Ah, I understood, thank you very much for the tip! Have you ever seen someone with a problem like the one I'm in on my S8? I am very interested to solve all this as soon as possible!
Click to expand...
Click to collapse
Yeas sir i have also same problem all the sensor stuck . what should i do now for my s8 . am running os 8.0 . G950FXXU1CRC7 . please help me .
I have had this exact same problem with my galaxy S8+ for 1,5 months already. Has been through 2 software updates ever since, but still not fixed. Everything was fine before the update on the 25th March '18 and suddenly alI sensors are gone (except finger print). If anyone has any solution, please let us know...

H870DS India Android 9 Pie Update??!!

Is there any news when Android 9 (pie) is coming for indian variant??
Or is there any beta out there?
will come in november
love4chat said:
will come in november
Click to expand...
Click to collapse
Hi lg india users, am also from india, is the fingerprint sensor working for you guys.
i got the charging port type c moisture issue and the fingerprint sensor not working, replaced the type c board and now moisture issue solved but i couldnt connect my lg to pc, that setting is not popping up, what should i do
also what to for the fingerprint sensor issue, post security update its not working, help me guys
johnrules said:
Hi lg india users, am also from india, is the fingerprint sensor working for you guys.
i got the charging port type c moisture issue and the fingerprint sensor not working, replaced the type c board and now moisture issue solved but i couldnt connect my lg to pc, that setting is not popping up, what should i do
also what to for the fingerprint sensor issue, post security update its not working, help me guys
Click to expand...
Click to collapse
reset ur device and i am from india....have tmobile lg g6 h872 model
Tried man already its not working
johnrules said:
Hi lg india users, am also from india, is the fingerprint sensor working for you guys.
i got the charging port type c moisture issue and the fingerprint sensor not working, replaced the type c board and now moisture issue solved but i couldnt connect my lg to pc, that setting is not popping up, what should i do
also what to for the fingerprint sensor issue, post security update its not working, help me guys
Click to expand...
Click to collapse
No such issue for me, never seen the moisture bug and finger print sensor working fine.
Does fingerprint sensor register anything? Back glass have contact points to work with motherboard, maybe they are not aligned after your type c replacement??!! ?
jky44 said:
No such issue for me, never seen the moisture bug and finger print sensor working fine.
Does fingerprint sensor register anything? Back glass have contact points to work with motherboard, maybe they are not aligned after your type c replacement??!! ?
Click to expand...
Click to collapse
it was working good even after the port replacement, post security update it isnt working and its not registering .
even the phone diagnosis software says there is no fingerprint sensor and the fingerprint option has gone from the settings
Guys, just updated (Indian Version H870DS) to Android Pie with TWN version.
Used LGUp and uppercut.
Please dont flash Singapore version. Bootloop issue.
Must say improved battery life and many new features worth to try.
swasha123 said:
Guys, just updated (Indian Version H870DS) to Android Pie with TWN version.
Used LGUp and uppercut.
Please dont flash Singapore version. Bootloop issue.
Must say improved battery life and many new features worth to try.
Click to expand...
Click to collapse
Is everything working fine?? Cellular, wifi etc.
Does it require clean data wipe?
Everything is perfect..
I did factory format after bootloop with Singapore version.
I would recommend to do factory format after pie for good experience...
swasha123 said:
Everything is perfect..
I did factory format after bootloop with Singapore version.
I would recommend to do factory format after pie for good experience...
Click to expand...
Click to collapse
updated mine using TWN firmware, but now i don't have VoLTE. !!
Using Jio.
Great... Let's wait for a month. Once they release Indian version, we can go back..
swasha123 said:
Guys, just updated (Indian Version H870DS) to Android Pie with TWN version.
Used LGUp and uppercut.
Please dont flash Singapore version. Bootloop issue.
Must say improved battery life and many new features worth to try.
Click to expand...
Click to collapse
How to fix bootloop issue after Singapore KDZ flash, the phone stays on LG G6+ ThinQ only.
Re-flash to another region in download mode?
EDIT: re-flash via LGUP has resolved the issue.
J.
Yes, reflash other (TWN) version in Download mode.
Press Vol down and Power key... Once blank screen.. press Volume up and hold ... At the same time, connect cable..
---------- Post added at 02:41 PM ---------- Previous post was at 02:41 PM ----------
Jarko01 said:
How to fix bootloop issue after Singapore KDZ flash, the phone stays on LG G6+ ThinQ only.
Re-flash to another region in download mode?
EDIT: re-flash via LGUP has resolved the issue.
J.
Click to expand...
Click to collapse
Very Good
Android 9 official is here for H870DS India. Received the OTA update today (V30b)
swasha123 said:
Guys, just updated (Indian Version H870DS) to Android Pie with TWN version.
Used LGUp and uppercut.
Please dont flash Singapore version. Bootloop issue.
Must say improved battery life and many new features worth to try.
Click to expand...
Click to collapse
Hi sir, do you use call recording app with your g6?
The reason that I'm asking is because I am with G6 H870DS like you but with Android 8 I would like to upgrade to Android 9 but I'm afraid that call recording will not to be optional in the new version of Android 9 can you please assist me with this question?
The app that I'm using for call recording is ACR

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