Hey guys,
I am facing a couple of problems with my new galaxy s5 g900f version,
it was already used when i had bought it and i dont know what did the first owner do with this phone.
1. First problem i encountered was sensors stopped working, proximity sensor, barometer sensor and gesture sensor, i noticed it after flashing flashing original firmware from different region with different modem than it was sold with, i got it with hongkong ZH firmware and reflashed to czech XX firmware, i had to also use pit file for 16GB ETL G900F to be able to flash it, dont know if its the problem, tried different roms like CM and original TW for different regions, different pit files, resetting and calibrating those sensors according to tutorials but still nothing. Can be also hardware damage, i tried just pouring some water over this phone, but everything seems to be working ok, also could be burned due to overheating? I was checking my IMEI and imei.info told me my phone is 32gb but i bought 16GB, on the box it says 16gb, i dont remember if my phone told me its 16gb with this hongkong firmware ... its all really weird.
BTW these sensors above the screen are perfectly clean, no dust so i bet the waterproofing/dustproofing is working ok and its not the problem
2. Second problem is i tried selfie stick with my phone but its not working, not problem in this stick since xperia Z3 and LG G3 are accepting it fine, could be some jack problem but headphones working ok ... this selfie stick is using its button as volume button through aux
Would be really great if someone got any idea, or if you have 16GB G900F version, you could check what IMEI says about your phone, does it show 16GB storage?
Thank you very much and sorry for my english, its not my primary language
PS: forgot to say, the phone is now on latest G900FXXU1BOJ2 rom with ETL csc, system status official, no root, original recovery, efs not corrupted(imei is displaying), serial number is changed somehow but shouldnt be big problem, also tried flashing back hongkong firmware but didnt help with any problem
Sensor test
Hello I am using G935S
after installing batman rom my capacitive keys (recent and back button) stopped working. They light up though when I turn the screen on. Any clue on what the problem is? :crying:
Bat man rom is based on samsung S8 which use software capacitive keys instead of hardware.
I believe the recent and back buttons have been disabled. Only home button is active to wake up the phone and allow you to use software buttons.
Thank you for your reply. I flashed superman ron to test but they still dont work
Hi I currently have sac23 room, but last week I had batman and all fictions work perfectly including hard keys it may had been an error during installation, clear all parts and cache and data on twrp and try again flashing batman 1.1.1
Good luck ?
I have SM-G930L, also Korean model S7 (S/L/K), and suffer the same problem after flashing batman rom, superman rom too. Maybe it's a problem with the kernel because Korean model have different kernel from F or FD version. I asked the topic owner for a fix and are waiting for respond.
i have this problem too . Someone help us .
Hello everyone, has anyone had a problem with FIRMWARE (PDA) G950FXXU1AQK7 (CSC) G950FOXM1AQK7 ??? As for the sensors being frozen via test * # 0 * # (sensors) ?? Inside the test area all sensors are apparently off (pictured), iris sensor, light sensor, proximity sensor, heart rate sensor, magnetic sensor, accelerometer sensor and barometer.
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Just as a form of curiosity, I own a Galaxy S8 (SM-G950FD) and this problem occurred after this update, a friend of mine owns a Galaxy S7 Edge and has the same sensor problems less the iris in case not have, of course , at first I thought it had been hardware, but I already suspected that the device with less than 15 days of use, without having taken any fall or something, I did not find any comment in any Brazilian forum, I am almost certain to be problems of software, I will download an older firmware and install it to try to fix this problem.
Thank you in advance.
Tortorella said:
Hello everyone, has anyone had a problem with FIRMWARE (PDA) G950FXXU1AQK7 (CSC) G950FOXM1AQK7 ??? As for the sensors being frozen via test * # 0 * # (sensors) ?? Inside the test area all sensors are apparently off (pictured), iris sensor, light sensor, proximity sensor, heart rate sensor, magnetic sensor, accelerometer sensor and barometer.
Just as a form of curiosity, I own a Galaxy S8 (SM-G950FD) and this problem occurred after this update, a friend of mine owns a Galaxy S7 Edge and has the same sensor problems less the iris in case not have, of course , at first I thought it had been hardware, but I already suspected that the device with less than 15 days of use, without having taken any fall or something, I did not find any comment in any Brazilian forum, I am almost certain to be problems of software, I will download an older firmware and install it to try to fix this problem.
Thank you in advance.
Click to expand...
Click to collapse
You could try wiping caches and a factory reset first . But make sure if you are on the u2 bootloader.Do not try to downgrade firmware with the u1 bootloader.
TheMadScientist said:
You could try wiping caches and a factory reset first . But make sure if you are on the u2 bootloader.Do not try to downgrade firmware with the u1 bootloader.
Click to expand...
Click to collapse
Hello, TheMadScientist, I have already performed this cache cleaning procedure and reset to factory defaults, but to no avail. When you refer to bootloader u1 or u2 would be what? Tnks
Tortorella said:
Hello, TheMadScientist, I have already performed this cache cleaning procedure and reset to factory defaults, but to no avail. When you refer to bootloader u1 or u2 would be what? Tnks
Click to expand...
Click to collapse
This is an example of a firmware not yours but one G950USQU1 Take notice to the U1 in it The newer Firmws have a U2 in this place and cannot be downgraded
You can look in about phone and software info for firmware version listed under biuld number or build info
TheMadScientist said:
This is an example of a firmware not yours but one G950USQU1 Take notice to the U1 in it The newer Firmws have a U2 in this place and cannot be downgraded
You can look in about phone and software info for firmware version listed under biuld number or build info
Click to expand...
Click to collapse
Ah, I understood, thank you very much for the tip! Have you ever seen someone with a problem like the one I'm in on my S8? I am very interested to solve all this as soon as possible!
Tortorella said:
Ah, I understood, thank you very much for the tip! Have you ever seen someone with a problem like the one I'm in on my S8? I am very interested to solve all this as soon as possible!
Click to expand...
Click to collapse
I have in past And It could be bad firmware and or updates I would try to find my previous firmware if possible and flash it back to make sure its not hardware
TheMadScientist said:
I have in past And It could be bad firmware and or updates I would try to find my previous firmware if possible and flash it back to make sure its not hardware
Click to expand...
Click to collapse
https://forum.xda-developers.com/s7-edge/help/sensor-problem-t3465627#post74902390
just take a look at this topic I found here in XDA, has dozens of reports of similar problems, but a year ago. I continue to hope to solve this problem. Reading these reports I have more conviction that everything started after a security update! ¬¬ "
But do they work when u use the device? Like the screen turning off while u are calling someone, auto brightness, screen rotation...?
MrDusan said:
But do they work when u use the device? Like the screen turning off while u are calling someone, auto brightness, screen rotation...?
Click to expand...
Click to collapse
Hello, no, not even the sensors work, they're frozen! =/
Tortorella said:
Hello, no, not even the sensors work, they're frozen! =/
Click to expand...
Click to collapse
i would try to flash other or previous firmware with odin like others said
then i would send it back if you have warranty
and here are some thoughts
i didn't owned Dual Sim phones bevore but you said you have G950FD and your PDA is G950FXXU1AQK7
i think there is a ''D'' missing it should be something like this G950F(D)XXU1AQK7
I read on s7edge forums that single sim firmware can ba flashed on dual sim but i am nut sure if this still apply to s8
you can try to flash a Dual Sim specific firmware when you want maybe it helps
are you rooted or something??
LegendSmoker said:
i would try to flash other or previous firmware with odin like others said
then i would send it back if you have warranty
and here are some thoughts
i didn't owned Dual Sim phones bevore but you said you have G950FD and your PDA is G950FXXU1AQK7
i think there is a ''D'' missing it should be something like this G950F(D)XXU1AQK7
I read on s7edge forums that single sim firmware can ba flashed on dual sim but i am nut sure if this still apply to s8
you can try to flash a Dual Sim specific firmware when you want maybe it helps
are you rooted or something??
Click to expand...
Click to collapse
I am now downloading the firmware G950FXXU1AQJ5 to test and see if it solves, I already left the device ready to receive it. Curious that I performed two restoration procedures nowadays but none solved this problem of freezing the sensors! I did the factory reset through the menu of the device and did the hard reset with the buttons volume up + bixby + power, cache cleaning and data factory, but without success = \. I'm hoping this older firmware will solve! Thanks for the tips and attention!
Tortorella said:
Hello everyone, has anyone had a problem with FIRMWARE (PDA) G950FXXU1AQK7 (CSC) G950FOXM1AQK7 ??? As for the sensors being frozen via test * # 0 * # (sensors) ?? Inside the test area all sensors are apparently off (pictured), iris sensor, light sensor, proximity sensor, heart rate sensor, magnetic sensor, accelerometer sensor and barometer.
Just as a form of curiosity, I own a Galaxy S8 (SM-G950FD) and this problem occurred after this update, a friend of mine owns a Galaxy S7 Edge and has the same sensor problems less the iris in case not have, of course , at first I thought it had been hardware, but I already suspected that the device with less than 15 days of use, without having taken any fall or something, I did not find any comment in any Brazilian forum, I am almost certain to be problems of software, I will download an older firmware and install it to try to fix this problem.
Thank you in advance.
Click to expand...
Click to collapse
Almost positive I know what this is, I encountered it regularly when testing firmware and potential root methods. Several parts of your firmware must be at the same version or if they are not, this is the exact failure mode I would encounter.
Flashing a new entire firmware, and flashing every file (BL, AP, CP, CSC) and not skipping any parts. If things work after this was your problem
s8 sensors not working
Hi there, it looks like im facing this exact same problem on my exynos galaxy s8. I have been using this phone for 3 months, never dropped it, not even a single mark is present on my phone. This exact problem started on my phone when i restarted it and noticed that my iris scanner was not responding. And you can guess the rest. I tried everything i could from restarting to booting safe mode and clearing cache partition but no luck.
If you have found a way to fix this issue or a workaround please let(us) know.
Here are some screenshots from the support feedback and they acknowledge that is possibly a software issue.
The same problem in S8 SM-G950F - version TPA in the G950FXXU1AQL5 firmware
Tortorella said:
Hello everyone, has anyone had a problem with FIRMWARE (PDA) G950FXXU1AQK7 (CSC) G950FOXM1AQK7 ??? As for the sensors being frozen via test * # 0 * # (sensors) ?? Inside the test area all sensors are apparently off (pictured), iris sensor, light sensor, proximity sensor, heart rate sensor, magnetic sensor, accelerometer sensor and barometer.
Just as a form of curiosity, I own a Galaxy S8 (SM-G950FD) and this problem occurred after this update, a friend of mine owns a Galaxy S7 Edge and has the same sensor problems less the iris in case not have, of course , at first I thought it had been hardware, but I already suspected that the device with less than 15 days of use, without having taken any fall or something, I did not find any comment in any Brazilian forum, I am almost certain to be problems of software, I will download an older firmware and install it to try to fix this problem.
Thank you in advance.
Click to expand...
Click to collapse
Hi,
I have a friend with a S8 SM-G950F - version TPA in the G950FXXU1AQL5 firmware (December update, like you), with the same problem all the sensors stopded, the phone has 3 months. And we want to dongrade to versión QJ5 but We don´t know if the knox will be tripping.
I´m worried because I have a S8 SM-G950FD in the same version QL5, but for now all its ok.
You solved the problem with the donwgrade...???
Same problem
Got the same exact problem, new Phone never flashed and bum, no sensors working. The flash it, update it change firmware several times, and sometimes it worked for a while. After latest Android update it work for a couple of weeks and now again the same problem.
All sensors not working on Note 8
Hi All,
Have the same problem with my Note 8 Dual Sim as well. I have warranty on the phone, when i went to Samsung they said its a problem with the updates. This happened to me twice and got the phone replaced as well but last Friday it happened on the replacement phone as well with the Oreo update after about two weeks of functioning correctly.
If any of the developers can let me know if there is a work around for this please let me know.
Thanks in advance
I'm facing the same problem
I'm facing the same problem,after an software update,all the sensor on my galaxy S8 stopped working, I have spoke with the Samsung representative but it did not help.
Tried factory resetting ,no hope
I hope someone find a solution to this problem
Hi Tortorella,
Did you succeed with this process? every sensors back to normal after clear flash using odin?
Please respond. i updated my s8 to oreo to latest update and after a single restart all my sensors are gone.
Thanks in advance
S8 all the sensor freeze !
Tortorella said:
Ah, I understood, thank you very much for the tip! Have you ever seen someone with a problem like the one I'm in on my S8? I am very interested to solve all this as soon as possible!
Click to expand...
Click to collapse
Yeas sir i have also same problem all the sensor stuck . what should i do now for my s8 . am running os 8.0 . G950FXXU1CRC7 . please help me .
I have had this exact same problem with my galaxy S8+ for 1,5 months already. Has been through 2 software updates ever since, but still not fixed. Everything was fine before the update on the 25th March '18 and suddenly alI sensors are gone (except finger print). If anyone has any solution, please let us know...