Well 6t on vzw only has phone calls working. No incoming texts or mms. I called one plus, and they want to charge me a restock fee. Wtf??? The phone does NOT work properly on vzw. I want my f'n money back, all of it! This is total BS.
That's surprising. Now, can this be something on VZ's end?
Poloasis said:
That's surprising. Now, can this be something on VZ's end?
Click to expand...
Click to collapse
Doubt it. I'm gonna fight this bs with my credit card company.
suzook said:
Doubt it. I'm gonna fight this bs with my credit card company.
Click to expand...
Click to collapse
Call VZ first and see if this is something they have to activate on their end.
Could it be the apn settings? It tells your phone how to handle texting and data related stuff on your network
Sent from my ONEPLUS A6013 using XDA-Developers Legacy app
Verizon users have to call in and ask for their line to be cdma-less. Multiple users have said once that happens SMS and MMS start working fine. Maybe users need to search before blowing up at OnePlus or Verizon.
justibasa said:
Verizon users have to call in and ask for their line to be cdma-less. Multiple users have said once that happens SMS and MMS start working fine. Maybe users need to search before blowing up at OnePlus or Verizon.
Click to expand...
Click to collapse
One plus, and vzw should have had this worked out.
suzook said:
Well 6t on vzw only has phone calls working. No incoming texts or mms. I called one plus, and they want to charge me a restock fee. Wtf??? The phone does NOT work properly on vzw. I want my f'n money back, all of it! This is total BS.
Click to expand...
Click to collapse
Actually call VZW and talk to them before posting here. Or go to the actual store to have them set it up.
My father got the 6T and he is using it on vzw right now and text/mms and calls are all working.
He went to the store to tell them that he has a 6T and that he wants VoLTE and have everything through lte.
justibasa said:
Verizon users have to call in and ask for their line to be cdma-less. Multiple users have said once that happens SMS and MMS start working fine. Maybe users need to search before blowing up at OnePlus or Verizon.
Click to expand...
Click to collapse
suzook said:
One plus, and vzw should have had this worked out.
Click to expand...
Click to collapse
it was clearly stated in every article and review that I saw the 6t would be LTE only on Verizon.
suzook said:
Well 6t on vzw only has phone calls working. No incoming texts or mms. I called one plus, and they want to charge me a restock fee. Wtf??? The phone does NOT work properly on vzw. I want my f'n money back, all of it! This is total BS.
Click to expand...
Click to collapse
Go to settings and switch it to LTE only.
TechOut said:
Go to settings and switch it to LTE only.
Click to expand...
Click to collapse
There's no option for that.
suzook said:
There's no option for that.
Click to expand...
Click to collapse
Settings > WiFi & internet > SIM & network > Preferred Network Type
Only lists LTE &3g on my phone.
You can also dial *#*#4636#*#*
Then go to Phone Information
Then go to Set Preferred Network Type and select LTE only.
Also do what others have said and contact Verizon and have your line set up for LTE only.
You could have had it done already instead of continuing to complain. The fix takes a couple of minutes. First word problems, sheesh.
justibasa said:
You could have had it done already instead of continuing to complain. The fix takes a couple of minutes. First word problems, sheesh.
Click to expand...
Click to collapse
Quoted wrong person, but I know it wasn't directed at me. ?
suzook said:
Well 6t on vzw only has phone calls working. No incoming texts or mms. I called one plus, and they want to charge me a restock fee. Wtf??? The phone does NOT work properly on vzw. I want my f'n money back, all of it! This is total BS.
Click to expand...
Click to collapse
I thought OnePlus didn't have restocking fee if you send without any damage...
hartleyshc said:
Quoted wrong person, but I know it wasn't directed at me. ?
Click to expand...
Click to collapse
Yeah I realized that after I posted it. I'm kind of a moron sometimes. ?
ram4ufriends said:
I thought OnePlus didn't have restocking fee if you send without any damage...
Click to expand...
Click to collapse
15%
suzook said:
15%
Click to expand...
Click to collapse
Only if the phone is damaged.. if not there is no restocking fee.. I did confirm with couple of OnePlus reps...
ram4ufriends said:
Only if the phone is damaged.. if not there is no restocking fee.. I did confirm with couple of OnePlus reps...
Click to expand...
Click to collapse
They Lied.
suzook said:
They Lied.
Click to expand...
Click to collapse
I am in chat with them now and they said absolutely no restocking fee if there is no physical or liquid damage... Almost all the reps confirmed the same to me
Related
According to the Gvoice blog, it's live, live live.
Same error for me.
I don't even get the link to check my phone. It shows a Sprint logo though.
Noticed the prompt this morning, still not sure if I'll make the change. Kind of like the dual number juggle myself.
im getting an error too....
Hrshycro said:
According to the Gvoice blog, it's live, live live!
Except it doesn't work for me: http://i.imgur.com/J3aYl.png
Click to expand...
Click to collapse
if you have any type of discount you can't do it till sprint fixes there i386 lol
inorder to do it you have to contact sprint get them to remove your discount till the google sprint kicks in then get them to reapply your discount
Yeah, I'm on the phone with Sprint right now. Went to tech support, the first guy had no idea what google voice was.....then he sent me to someone else, and now I am talking to business relations because I have a employee discount.....talk about a headache!
Hrshycro said:
According to the Gvoice blog, it's live, live live!
Except it doesn't work for me: http://i.imgur.com/J3aYl.png
Click to expand...
Click to collapse
You might want to change that picture, because it's showing your sprint number boss!
CheesyNutz said:
if you have any type of discount you can't do it till sprint fixes there i386 lol
inorder to do it you have to contact sprint get them to remove your discount till the google sprint kicks in then get them to reapply your discount
Click to expand...
Click to collapse
screw that, i hope they fix there system in a timely matter since i dont wanna call them for fear of having to listen to someone who has no clue wtf there talking about.
CheesyNutz said:
if you have any type of discount you can't do it till sprint fixes there i386 lol
inorder to do it you have to contact sprint get them to remove your discount till the google sprint kicks in then get them to reapply your discount
Click to expand...
Click to collapse
Gahhh, screw it. I don't want to mess with sprint.
What I was planning on doing iis porting this number to another one of my gmail accounts, then I'd just use the gvoice app to keep using my current gvoice number, which I only use for texting ; I use my sprint number for calls.
Sent from my PC36100 using XDA App
muppetman462 said:
You might want to change that picture, because it's showing your sprint number boss!
Click to expand...
Click to collapse
Good point. Did it when I was running out the door...oh well, ill just block their number. Haha.
Sent from my PC36100 using XDA App
muppetman462 said:
Yeah, I'm on the phone with Sprint right now. Went to tech support, the first guy had no idea what google voice was.....then he sent me to someone else, and now I am talking to business relations because I have a employee discount.....talk about a headache!
Click to expand...
Click to collapse
yea to much of a PITA atm hope it gets worked out soon
CheesyNutz said:
yea to much of a PITA atm hope it gets worked out soon
Click to expand...
Click to collapse
It probably won't, since most of the people at Sprint probably don't even know what Google Voice is, let alone what color the Sprint logo is.
im still not clear on what the big deal is about this, it doesnt sound that great but thats just me i guess
I have an employee discount an ported my number to GVoice no problem last week.... Am I going to lose my discount or something?
Well, that was great, on the phone with 5 different people to find out that certain types of phones accounts will not work with this (pre-paid, nextel, corporate and government accounts). So, if you get a discount for being in the military, you can't do this.
Google should just buy Sprint and get into the market that way.
Anyone out there already use gv callback with sprint to home? That's what I currently use and wondering if there's any benefit (or drawback) to porting. ?
Sent from my PC36100 using Tapatalk
muppetman462 said:
Well, that was great, on the phone with 5 different people to find out that certain types of phones accounts will not work with this (pre-paid, nextel, corporate and government accounts). So, if you get a discount for being in the military, you can't do this.
Click to expand...
Click to collapse
I have a college discount on our account...
Errrg, I don't want to mess with Sprint. ;(
decalex said:
Anyone out there already use gv callback with sprint to home? That's what I currently use and wondering if there's any benefit (or drawback) to porting. ?
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
If you use your Google voice as your sprint to home number it will not work any more because your sprint number will be your GV number. Your GV number will go away after 3 months once you convert.
Hey,
I think we all knew this was possible, but I am confirming that my Nexus 6 that was purchased directly from Motorola is not white listed for activation on Sprint.
I am trying to work with Sprint for a solution, and I will update if I find anything new.
FYI, the device is a Cloud White 32gb.
decke003 said:
Hey,
I think we all knew this was possible, but I am confirming that my Nexus 6 that was purchased directly from Motorola is not white listed for activation on Sprint.
I am trying to work with Sprint for a solution, and I will update if I find anything new.
FYI, the device is a Cloud White 32gb.
Click to expand...
Click to collapse
Yeah, we already know that sprint white listed the phones and only activates one from GPS and their, but seeing that motorola its a manufacturer and not a carrier they should let you activate it. Keep us informed, hopefully they let you.
I received my 64GB blue version this morning from Moto. Ran into the same thing, even took it to a Sprint Corporate store. They told me I have to call motorola, I'm on the phone with Moto now.
Wow, how awful!
According to my dealing with customer service, Google Play devices and those purchased directly through Sprint are the only ones that will be eligible for activation.
I really try to stick up for Sprint most of the time.... but this is just brain dead stupid.
are you guys serious?? wow that means Verizon is going to give hell to activate these nexus 6. im on verizon.. still trying to order a 64gb from Moto.
Ok, so I have someone at Moto that is going to be reaching out to Sprint, he'll call me when he gets any updates.
seezar said:
Ok, so I have someone at Moto that is going to be reaching out to Sprint, he'll call me when he gets any updates.
Click to expand...
Click to collapse
Crap. This BS needs to stop. I'm wondering how on Earth it can even be legal.
I remember last year it took a while for sprint to add the GPS 32gb nexus 5 IMEIs to their system. This might be a similar issue
Skripka said:
Crap. This BS needs to stop. I'm wondering how on Earth it can even be legal.
Click to expand...
Click to collapse
Because corporations run our country.
Luxferro said:
Because corporations run our country.
Click to expand...
Click to collapse
If Motorola doesn't get Sprint to about face on this fast, I'm demanding that they cancel my order whether they claim to be able to or not.
Claiming their phone can be purchased through them and activated anywhere only for it not to be is false advertising.
Yeah it is very frustrating. But I did finally speak to someone at Moto that understood so I'm hopeful it'll get straightened out. Though it sucks that it really in Sprint's hands to get resolved and I hope they don't take very long.
edd247 said:
I remember last year it took a while for sprint to add the GPS 32gb nexus 5 IMEIs to their system. This might be a similar issue
Click to expand...
Click to collapse
Yes. This is hopefully the same issue. If this was a big restriction then I'm not sure why they were willing to send all of us SIM cards for the device.
decke003 said:
Hey,
I think we all knew this was possible, but I am confirming that my Nexus 6 that was purchased directly from Motorola is not white listed for activation on Sprint.
I am trying to work with Sprint for a solution, and I will update if I find anything new.
FYI, the device is a Cloud White 32gb.
Click to expand...
Click to collapse
Are you trying to activate the phone with new service on Sprint or are you just not getting your current SIM to work?
With the Nexus 7 LTE, this happened last year at Verizon if you tried to add a new line. They didn't have the IMEIs in their system. But if you just slapped in a Verizon SIM, it worked just fine.
decke003 said:
According to my dealing with customer service, Google Play devices and those purchased directly through Sprint are the only ones that will be eligible for activation.
I really try to stick up for Sprint most of the time.... but this is just brain dead stupid.
Click to expand...
Click to collapse
Have you tried contacting moto?
kellex said:
Are you trying to activate the phone with new service on Sprint or are you just not getting your current SIM to work?
With the Nexus 7 LTE, this happened last year at Verizon if you tried to add a new line. They didn't have the IMEIs in their system. But if you just slapped in a Verizon SIM, it worked just fine.
Click to expand...
Click to collapse
It is an existing line, but a new SIM (Old phone took a Micro SIM). It is my understanding that Sprint's system does not work that way, but I could be wrong.
seezar said:
Have you tried contacting moto?
Click to expand...
Click to collapse
I have not, though I will do so shortly.
So it sounds like the same problem we saw last year at Verizon. Sprint doesn't have the IMEIs yet. I bet if you chopped down your micro to a nano SIM size, stuck it in, it would work.
there is a VZW customer that recieved his order from Moto today and it worked... so VZW customers are okay it seems.
Skripka said:
If Motorola doesn't get Sprint to about face on this fast, I'm demanding that they cancel my order whether they claim to be able to or not.
Claiming their phone can be purchased through them and activated anywhere only for it not to be is false advertising.
Click to expand...
Click to collapse
um, what? this is a crappy carrier issue, not a manufacturer issue. it's not false advertising, it's Sprint being a sh*tty company. if anything, you should look at cancelling your sprint service.
decke003 said:
It is an existing line, but a new SIM (Old phone took a Micro SIM). It is my understanding that Sprint's system does not work that way, but I could be wrong.
I have not, though I will do so shortly.
Click to expand...
Click to collapse
So it sounds like the same problem we saw last year at Verizon. Sprint doesn't have the IMEIs yet so they can't activate the phone with a new SIM. I bet if you chopped down your micro to a nano SIM size, stuck it in, it would work. Might be worth a try since you are going to lose that SIM anyway.
Don't know how it will affect insurance but when I log on to vzw and check my device type it now says non-vzw device.
ssgtob1 said:
Don't know how it will affect insurance but when I log on to vzw and check my device type it now says non-vzw device.
Click to expand...
Click to collapse
DId you go to a Verizon store and activate the Nexus 6 with your SIM? Or did you just stick your old one in? Because if you didn't buy it from Google Play or Verizon, then chances are, Verizon won't let you activate it officially. You can read more about it here.
primed1 said:
DId you go to a Verizon store and activate the Nexus 6 with your SIM? Or did you just stick your old one in? Because if you didn't buy it from Google Play or Verizon, then chances are, Verizon won't let you activate it officially. You can read more about it here.
Click to expand...
Click to collapse
Bought it from google play and just threw my Sim in it
ssgtob1 said:
Bought it from google playn and just threw my Sim in it
Click to expand...
Click to collapse
then just go to verizon and get them to register your phone to your account, and you should be all set.
primed1 said:
then just go to verizon and get them to register your phone to your account, and you should be all set.
Click to expand...
Click to collapse
Sure hope so
I don't think your verizon insurance policy would cover anything purchase from a 3rd party. The policy is on a specific phone.
tsy87 said:
I don't think your verizon insurance policy would cover anything purchase from a 3rd party. The policy is on a specific phone.
Click to expand...
Click to collapse
No, its a feature added to a line, or so I have been told by Verizon. The insurance is from a third party anyway.
ssgtob1 said:
Don't know how it will affect insurance but when I log on to vzw and check my device type it now says non-vzw device.
Click to expand...
Click to collapse
This is normal, nothing to worry about. It's because the N6 isn't in their online catalog yet.
To confirm. If I'm not a Verizon customer and I somehow managed to purchase the Nexus 6 on Google Play Store Or Motorola, how do I go about getting it activated? Just walk into a Verizon store and pick my plan?
mjs2011 said:
To confirm. If I'm not a Verizon customer and I somehow managed to purchase the Nexus 6 on Google Play Store Or Motorola, how do I go about getting it activated? Just walk into a Verizon store and pick my plan?
Click to expand...
Click to collapse
Verizon won't activate it since it's not in their system. You need to have a Verizon sim already activated in order to get service on the Nexus 6. Even then the phone will still appear as a non-vzw device. Post 2 in this thread links to an AP article where they have a workaround for people who aren't current customers.
Sent from my SM-N910V
SupaSwag said:
Verizon won't activate it since it's not in their system. You need to have a Verizon sim already activated in order to get service on the Nexus 6. Even then the phone will still appear as a non-vzw device. Post 2 in this thread links to an AP article where they have a workaround for people who aren't current customers.
Sent from my SM-N910V
Click to expand...
Click to collapse
Thanks! But theoretically when Verizon starts offering the phone and has it in their system, do you think I'll be able to activate it?
mjs2011 said:
Thanks! But theoretically when Verizon starts offering the phone and has it in their system, do you think I'll be able to activate it?
Click to expand...
Click to collapse
I would think so
Sent from my SM-N910V
I bought my nexus 6 from tmobile and I am on verizon. Will I be able to get insurance on my phone and do I have still have a manufacturer warranty?
Anyone here have a device on hand connected to Verizon? I have one and my voice mail notifications seem to be coming in as weird texts. I get no icon on top showing that I have a voice mail waiting.
I have a Nexus 6 on verizon which i just got today. Have yet to recieve a voicemail yet but will check it out.
pablomoca said:
Anyone here have a device on hand connected to Verizon? I have one and my voice mail notifications seem to be coming in as weird texts. I get no icon on top showing that I have a voice mail waiting.
Click to expand...
Click to collapse
Do you have Verizon visual voicemail? You will get these messages because I don't believe that app is supported on aosp. You need to change to basic Voicemail (can do it online through your account) or use third party Voicemail.
Sent off a complaint to the FCC in regard to non-vzw nexus 6 on the vzw network. Basically, I said that the CFR states that they cant prevent us from using services the way there were intended to be just becaue we are using a non-vzw device. I spoke with someone at the FCC and they said I should file the complaint becuase not allowing customers to change their account details violates the C-block CFR.
Lets see where this goes.....
It is seeming more and more that Verizon doesn't want customers. I am about to leave them but I have unlimited grandfather data so I can't.
nmil1484 said:
It is seeming more and more that Verizon doesn't want customers. I am about to leave them but I have unlimited grandfather data so I can't.
Click to expand...
Click to collapse
Same boat. I am certainly no fan of their nonsense. I swear they do stuff just because they can or to see if they can get away with it. Too bad they are the only 4G signal around. Damn them and their awesome network.
Sent from my Google N6 on VZ
So what happened for you to want to send them a letter?
AFAIK there isn't anyone that has had issues using the n6 on big reds network has there?
I bought mine from Motorola, and have had no issues.
Sent from my Nexus 6 using Tapatalk
I left verizon actually on monday. Customer service there sucks, and now i am on att and happy with them.
rpxz said:
So what happened for you to want to send them a letter?
AFAIK there isn't anyone that has had issues using the n6 on big reds network has there?
Click to expand...
Click to collapse
You are unable to change your plan or receive recurring discounts you would normally be eligible for if you have a "non-Verizone device" on your line.
LunaticSerenade said:
I bought mine from Motorola, and have had no issues.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Have you tried changing anything on your account? Go online and try to change your data plan
rpxz said:
So what happened for you to want to send them a letter?
AFAIK there isn't anyone that has had issues using the n6 on big reds network has there?
Click to expand...
Click to collapse
I have had three different reps tell me that they would return my call about changing stuff on my plan....never got call back and the executive office pretty much told me to go pound sand. Guess they forgot about the block-c rules they signed when gaining those bands.
the_rooter said:
I left verizon actually on monday. Customer service there sucks, and now i am on att and happy with them.
Click to expand...
Click to collapse
I would, but dont want to pay ETFs
ssgtob1 said:
I would, but dont want to pay ETFs
Click to expand...
Click to collapse
To me an ETF is nothing when u get rid of verizon. And if u go to certain providers they will pay the etfs for you
the_rooter said:
To me an ETF is nothing when u get rid of verizon. And if u go to certain providers they will pay the etfs for you
Click to expand...
Click to collapse
Who did you choose? Also I upgraded phone through Best Buy on my wifes line, wont they charge me too?
ssgtob1 said:
Who did you choose? Also I upgraded phone through Best Buy on my wifes line, wont they charge me too?
Click to expand...
Click to collapse
if the phone is through verizon doesnt matter where u buy the device from. Best buy doesnt charge the etf verizon does, but i went to att, but i believe tmobile, and maybe sprint does the buy out
the_rooter said:
if the phone is through verizon doesnt matter where u buy the device from. Best buy doesnt charge the etf verizon does, but i went to att, but i believe tmobile, and maybe sprint does the buy out
Click to expand...
Click to collapse
Wonder if I could do it without having to give them my phone....would want a Nexus 6 anyway.
ssgtob1 said:
Wonder if I could do it without having to give them my phone....would want a Nexus 6 anyway.
Click to expand...
Click to collapse
Idk wouldnt hurt to call and ask.
the_rooter said:
Idk wouldnt hurt to call and ask.
Click to expand...
Click to collapse
Looking into it all now, sad day when they will let a customer who has been a customer since the bell atlantic days just walk because they cant get their heads out of their butts.
ssgtob1 said:
Looking into it all now, sad day when they will let a customer who has been a customer since the bell atlantic days just walk because they cant get their heads out of their butts.
Click to expand...
Click to collapse
I left them as of monday and i was with them for 13 years. Same phone number and all. I am happy with att because now i can get any phone and they will allow it.
Google and Motorola Should Be Held Accountable
Read the following article for background:
http://www.androidpolice.com/2015/0...te-one-that-wasnt-purchased-from-the-carrier/
Google and Motorola should team up and take Verizon to court over this issue. Probably won't happen, they all share the same bed.
Google and Motorola should at the very least post a warning for Nexus 6 buyers about the problems with Verizon service and non-branded Verizon devices.
My feeling is that the financial folks at Verizon are making these type of poor decisions. Verizon is just too big to be held accountable for their behavior.
Rant off ....
What's the issue? Motorola phones work on and off Vzw network, and plan changes have nothing to do with your phone. Been with VZW for 10 yrs and never had issues. I have a Mot bought Nexus 6 and works beautifully. What issues are people seeing?
wrecklesswun said:
What's the issue? Motorola phones work on and off Vzw network, and plan changes have nothing to do with your phone. Been with VZW for 10 yrs and never had issues. I have a Mot bought Nexus 6 and works beautifully. What issues are people seeing?
Click to expand...
Click to collapse
This is not true.
If your devices is basically "unknown" they freeze the settings. For example my play store GPS they would not add volte to my account. Had to put my sim in a verizon nexus 6 for 5 minutes for them to make the change.
I just got my 6t and called Verizon support like everyone said to do. The tech put me on hold and came back to tell me that Verizon put a hold on switching the 6t over to LTE only/cdma_less...has anyone else experienced this??
sruel3216 said:
I just got my 6t and called Verizon support like everyone said to do. The tech put me on hold and came back to tell me that Verizon put a hold on switching the 6t over to LTE only/cdma_less...has anyone else experienced this??
Click to expand...
Click to collapse
Call back for another rep or go into store and have them call in
Sent from my iPad using Tapatalk
I didn't request Verizon to do this for me but my phone is fully functional. Am I missing out on any network speed?
The data signal bar says LTE
robbieast said:
I didn't request Verizon to do this for me but my phone is fully functional. Am I missing out on any network speed?
The data signal bar says LTE
Click to expand...
Click to collapse
Do you receive text? Mine doesn't. I'm on tier 2 support and they are clueless
I just did mine all on chat. Now I'm CDMA less. Took bout 20 mins
Sent from my ONEPLUS A6013 using Tapatalk
mrbracht said:
I just did mine all on chat. Now I'm CDMA less. Took bout 20 mins
Click to expand...
Click to collapse
Got it working calling a second tech
sruel3216 said:
Got it working calling a second tech
Click to expand...
Click to collapse
Good.
I did mine on chat with a tech that had it done in two minutes.
tech_head said:
Good.
I did mine on chat with a tech that had it done in two minutes.
Click to expand...
Click to collapse
The second tech didn't have a clue either but she let me teach here lol
sruel3216 said:
The second tech didn't have a clue either but she let me teach here lol
Click to expand...
Click to collapse
Send Verizon a bill for your consulting fee.
tech_head said:
Good.
I did mine on chat with a tech that had it done in two minutes.
Click to expand...
Click to collapse
I did the same. Had the same experience as you. Might have taken less than two minutes.
Robisan said:
Send Verizon a bill for your consulting fee.
Click to expand...
Click to collapse
Haha I think I should