FCC and Verizon - Nexus 6 General

Sent off a complaint to the FCC in regard to non-vzw nexus 6 on the vzw network. Basically, I said that the CFR states that they cant prevent us from using services the way there were intended to be just becaue we are using a non-vzw device. I spoke with someone at the FCC and they said I should file the complaint becuase not allowing customers to change their account details violates the C-block CFR.
Lets see where this goes.....

It is seeming more and more that Verizon doesn't want customers. I am about to leave them but I have unlimited grandfather data so I can't.

nmil1484 said:
It is seeming more and more that Verizon doesn't want customers. I am about to leave them but I have unlimited grandfather data so I can't.
Click to expand...
Click to collapse
Same boat. I am certainly no fan of their nonsense. I swear they do stuff just because they can or to see if they can get away with it. Too bad they are the only 4G signal around. Damn them and their awesome network.
Sent from my Google N6 on VZ

So what happened for you to want to send them a letter?
AFAIK there isn't anyone that has had issues using the n6 on big reds network has there?

I bought mine from Motorola, and have had no issues.
Sent from my Nexus 6 using Tapatalk

I left verizon actually on monday. Customer service there sucks, and now i am on att and happy with them.

rpxz said:
So what happened for you to want to send them a letter?
AFAIK there isn't anyone that has had issues using the n6 on big reds network has there?
Click to expand...
Click to collapse
You are unable to change your plan or receive recurring discounts you would normally be eligible for if you have a "non-Verizone device" on your line.

LunaticSerenade said:
I bought mine from Motorola, and have had no issues.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Have you tried changing anything on your account? Go online and try to change your data plan

rpxz said:
So what happened for you to want to send them a letter?
AFAIK there isn't anyone that has had issues using the n6 on big reds network has there?
Click to expand...
Click to collapse
I have had three different reps tell me that they would return my call about changing stuff on my plan....never got call back and the executive office pretty much told me to go pound sand. Guess they forgot about the block-c rules they signed when gaining those bands.

the_rooter said:
I left verizon actually on monday. Customer service there sucks, and now i am on att and happy with them.
Click to expand...
Click to collapse
I would, but dont want to pay ETFs

ssgtob1 said:
I would, but dont want to pay ETFs
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Click to collapse
To me an ETF is nothing when u get rid of verizon. And if u go to certain providers they will pay the etfs for you

the_rooter said:
To me an ETF is nothing when u get rid of verizon. And if u go to certain providers they will pay the etfs for you
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Click to collapse
Who did you choose? Also I upgraded phone through Best Buy on my wifes line, wont they charge me too?

ssgtob1 said:
Who did you choose? Also I upgraded phone through Best Buy on my wifes line, wont they charge me too?
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Click to collapse
if the phone is through verizon doesnt matter where u buy the device from. Best buy doesnt charge the etf verizon does, but i went to att, but i believe tmobile, and maybe sprint does the buy out

the_rooter said:
if the phone is through verizon doesnt matter where u buy the device from. Best buy doesnt charge the etf verizon does, but i went to att, but i believe tmobile, and maybe sprint does the buy out
Click to expand...
Click to collapse
Wonder if I could do it without having to give them my phone....would want a Nexus 6 anyway.

ssgtob1 said:
Wonder if I could do it without having to give them my phone....would want a Nexus 6 anyway.
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Click to collapse
Idk wouldnt hurt to call and ask.

the_rooter said:
Idk wouldnt hurt to call and ask.
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Click to collapse
Looking into it all now, sad day when they will let a customer who has been a customer since the bell atlantic days just walk because they cant get their heads out of their butts.

ssgtob1 said:
Looking into it all now, sad day when they will let a customer who has been a customer since the bell atlantic days just walk because they cant get their heads out of their butts.
Click to expand...
Click to collapse
I left them as of monday and i was with them for 13 years. Same phone number and all. I am happy with att because now i can get any phone and they will allow it.

Google and Motorola Should Be Held Accountable
Read the following article for background:
http://www.androidpolice.com/2015/0...te-one-that-wasnt-purchased-from-the-carrier/
Google and Motorola should team up and take Verizon to court over this issue. Probably won't happen, they all share the same bed.
Google and Motorola should at the very least post a warning for Nexus 6 buyers about the problems with Verizon service and non-branded Verizon devices.
My feeling is that the financial folks at Verizon are making these type of poor decisions. Verizon is just too big to be held accountable for their behavior.
Rant off ....

What's the issue? Motorola phones work on and off Vzw network, and plan changes have nothing to do with your phone. Been with VZW for 10 yrs and never had issues. I have a Mot bought Nexus 6 and works beautifully. What issues are people seeing?

wrecklesswun said:
What's the issue? Motorola phones work on and off Vzw network, and plan changes have nothing to do with your phone. Been with VZW for 10 yrs and never had issues. I have a Mot bought Nexus 6 and works beautifully. What issues are people seeing?
Click to expand...
Click to collapse
This is not true.
If your devices is basically "unknown" they freeze the settings. For example my play store GPS they would not add volte to my account. Had to put my sim in a verizon nexus 6 for 5 minutes for them to make the change.

Related

Bought a Verizon PrePaid Moto G Today...

So let me tell you how this went down...
First, I go to a local Best Buy Mobile store to check out the Moto G for my girlfriend. They tell me they can't sell me one in the store until Jan. 9th, but if I purchase one online and choose to pickup in the store, I could get one. So I stand in the store, buy the phone on my GS4, and pick it up at the counter. Weird process, but whatever.
So I bought the phone. The lady at the register assured me that I would be able to use this on her line (which is a contract line). Go to activate it, and find out that it can't be done until the 9th. That's cool, no problem. Once I get home, I find out that the phone will only work on a prepaid line and BestBuy did not inform me of this. I go back up to the store to return it, but they won't take it back because it's opened. Oh, I forgot to mention, the lady at the damn counter was the one who opened it!
So, is there ANY way that I could get this to activate on a contract line without having it activated on a prepaid line for 6 months, or am I screwed? If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
If I actually am screwed, anyone want this thing for $80 shipped in the continental US?
That's a lie about it being opened. I have returned prepaid phone there on several occasions. There is something either shady about your story or the person working but something isn't adding up here.
Sent from my XT1034 using XDA Premium 4 mobile app
There is no SIM slot right?
big gulps huh? said:
That's a lie about it being opened. I have returned prepaid phone there on several occasions. There is something either shady about your story or the person working but something isn't adding up here.
Sent from my XT1034 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah, I thought something was fishy about that too. I'm going to try and take it back when someone else is working.
szymgio said:
There is no SIM slot right?
Click to expand...
Click to collapse
Correct, there is no SIM slot.
rngrdanny22 said:
If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
Click to expand...
Click to collapse
You can bypass the activation easily, simply hit next 1 time, pull down the notification center, click on the multitasking button and swipe away the activation screen quickly, and boom! You have a $100 iPod touch alternative (which is why I bought it) I recorded a short video to show you, wiped it real quick because I just got it yesterday anyways
Code:
youtu.be/qhphsyRFEy4
rngrdanny22 said:
Yeah, I thought something was fishy about that too. I'm going to try and take it back when someone else is working.
Correct, there is no SIM slot.
Click to expand...
Click to collapse
It doesn't make sense to buy device without SIM slot...
szymgio said:
It doesn't make sense to buy device without SIM slot...
Click to expand...
Click to collapse
Why? CDMA phones have never used SIM slots. It's only with LTE now that Verizon and Sprint have used SIMs in their phones
wws12 said:
Why? CDMA phones have never used SIM slots. It's only with LTE now that Verizon and Sprint have used SIMs in their phones
Click to expand...
Click to collapse
I like to have choice.
uhm it was my impression that with bestbuy you can return prepaid phones opened within 14 days, the part you left out of your story is how long you waited to return the phone!
rngrdanny22 said:
So let me tell you how this went down...
First, I go to a local Best Buy Mobile store to check out the Moto G for my girlfriend. They tell me they can't sell me one in the store until Jan. 9th, but if I purchase one online and choose to pickup in the store, I could get one. So I stand in the store, buy the phone on my GS4, and pick it up at the counter. Weird process, but whatever.
So I bought the phone. The lady at the register assured me that I would be able to use this on her line (which is a contract line). Go to activate it, and find out that it can't be done until the 9th. That's cool, no problem. Once I get home, I find out that the phone will only work on a prepaid line and BestBuy did not inform me of this. I go back up to the store to return it, but they won't take it back because it's opened. Oh, I forgot to mention, the lady at the damn counter was the one who opened it!
So, is there ANY way that I could get this to activate on a contract line without having it activated on a prepaid line for 6 months, or am I screwed? If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
If I actually am screwed, anyone want this thing for $80 shipped in the continental US?
Click to expand...
Click to collapse
Nice
skyhawk21 said:
uhm it was my impression that with bestbuy you can return prepaid phones opened within 14 days, the part you left out of your story is how long you waited to return the phone!
Click to expand...
Click to collapse
The Verizon phone has only been available for 3 days. He's no way near the 14 day limit. Love the attitude.
szymgio said:
I like to have choice.
Click to expand...
Click to collapse
Cool story, brah. Nonetheless, I guess you missed the fact that he bought this for his girlfriend who is under contract with Verizon which is a CDMA carrier. You can't buy a GSM phone and use it on a CDMA carrier. The only time one would need a SIM card slot is if you're using it on Sprint or Verizon's LTE network and since this phone doesn't have LTE....
Thanks for the responses guys! I'll try the unlock method later tonight when I have the phone in hand again (girlfriend still has it at the moment).
As for the return policy, I agree with y'all. I probably should be able to take it back, but the lady at the counter seemed like she might have been new or something. I actually tried to take it back about 4 hours later, so way within the 14 day window mentioned earlier.
On a side note, I won't be using the phone either way as I just went ahead and bought a like-new GS3 from a friend that she is going to use (wish I would have known he was selling it PRIOR to all this). If I can use it as a tablet, I'll just let her kid have it, but if not, I'll try and take it back again.
Will keep everyone posted!
keep us posted guy, I might take you up on that offer.
Good luck.
Sent from my SCH-I535 using Tapatalk 2
sicembaylor said:
Cool story, brah. Nonetheless, I guess you missed the fact that he bought this for his girlfriend who is under contract with Verizon which is a CDMA carrier. You can't buy a GSM phone and use it on a CDMA carrier. The only time one would need a SIM card slot is if you're using it on Sprint or Verizon's LTE network and since this phone doesn't have LTE....
Click to expand...
Click to collapse
Can you use this phone with other CDMA carrier?
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Lay295 said:
You can bypass the activation easily, simply hit next 1 time, pull down the notification center, click on the multitasking button and swipe away the activation screen quickly, and boom! You have a $100 iPod touch alternative (which is why I bought it) I recorded a short video to show you, wiped it real quick because I just got it yesterday anyways
Code:
youtu.be/qhphsyRFEy4
Click to expand...
Click to collapse
Alejandrissimo said:
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Click to expand...
Click to collapse
read post above. I my self haven't bought one yet. buy looks like we can
Sent from my SCH-I535 using Tapatalk 2
Alejandrissimo said:
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Click to expand...
Click to collapse
Correct. After being told they didn't have any at my local store I was happy to inform them that they had 8 of them in stock which was very easy to find out online, and a little arguing about whether or not they could sell it yet, as well as a call to their Verizon rep, I finally was able to procure a Moto G without activating it. Hoping to find out this will work immediately with PagePlus.
Good news everyone, I was able to bypass the activation screen and unlock the phone for "tablet" use (using the methods mentioned in this thread). After playing with the phone for a little while, I gotta say, I actually like the thing! While we won't be using this as a phone, I will probably keep it to use as a MP3 player for the house.
I played around with the features a little and the only real disappointment that I saw was the camera. Maybe I'm use to the 13MP on the GS4, but the picture quality just didn't seem very good. Better than my girlfriend's old iPhone 4, but lacking nonetheless.
Willieumm said:
Correct. After being told they didn't have any at my local store I was happy to inform them that they had 8 of them in stock which was very easy to find out online, and a little arguing about whether or not they could sell it yet, as well as a call to their Verizon rep, I finally was able to procure a Moto G without activating it. Hoping to find out this will work immediately with PagePlus.
Click to expand...
Click to collapse
Let me know how that works out. I tried and the pageplus rep said that the phone was unable to work, and it needed to be 'unlocked.' I wonder if I just got someone who didn't know what to do.
I returned my Verizon prepaid moto g today to BB. I did not have any issues. They did check to see if it had been activated. They turned the phone on and seeing the activate wizard appear turned it off. They only thing I didn't get back was the $0.70 for a 911 fee.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

For those wondering if the N6 will work on Verizon....

I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
J.Guido85 said:
I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
Click to expand...
Click to collapse
Im one of the many americans who live nearly paycheck to paycheck and cant afford to pay 649 for a phone off contract, sure id love to just not feasible in my current situation. 199 on contract is perfect for me because i can sell my galaxy s4 for around that and not have to pay any "out of pocket" i know in the end im paying more but this is just easier for me, than dropping 649 all at once. With that being said im gonna start saving for it and if verzion decides to delay that long i will purchase from google.
seems like tmobile is the only carrier i can see offering this on the home screen of their site.
http://www.droid-life.com/2014/10/31/nexus-6-working-on-verizon-out-of-the-box/
or there is this...
This does not answer the question that MOST people need answered....... We don't care if the play store version will work on Verizon......most people aren't buying the play store version outright.... We need to know if the Verizon version will be locked down..... Just because it's the same hardware doesn't mean that Verizon doesn't get Motorola to flash their own version of firmware that locks out the ability to unlock the bootloader!
anthonyg45157 said:
Im one of the many americans who live nearly paycheck to paycheck and cant afford to pay 649 for a phone off contract, sure id love to just not feasible in my current situation. 199 on contract is perfect for me because i can sell my galaxy s4 for around that and not have to pay any "out of pocket" i know in the end im paying more but this is just easier for me, than dropping 649 all at once. With that being said im gonna start saving for it and if verzion decides to delay that long i will purchase from google.
Click to expand...
Click to collapse
You're actually saving money by buying a phone on contract if you are going to use it on Verizon. The only way you save money is paying full retail and then going with a cheaper pre-paid carrier.
Ive pestered verizon online and over the phone and can't get a straight answer if they will ever carry it. Im hoping we hear something offical. From a business standpoint I can see why they would delay it. But thats TERRIBLE for customers but verizon always gets the last word as seen in all previous situations. Im fine to wait until end of Novemeber but any longer I may switch carriers. Might even be some black Friday deals
I think the nexus 6 sold by verizon most likely is a locked phone, which is why verizon store is selling the phone later than other carrier for they need to patched the phone.
polke45 said:
I think the nexus 6 sold by verizon most likely is a locked phone, which is why verizon store is selling the phone later than other carrier for they need to patched the phone.
Click to expand...
Click to collapse
I doubt it. Verizon's other high end phones have been GSM unlocked for the most part.
Verizon actually would take the least issue with selling a GSM unlocked device.
All of their LTE devices are sold GSM unlocked.
Because of the compatibility, this appears to be the first device they'll ever truly allow in a "bring your own device" fashion without pre-approving the IMEI in their database. It's good to see, and it makes sense with the push to sign customers up on Edge and the lack of contracts now.
Take it for what it's worth and with a hefty dose of salt, but someone claims to have spoken with their friend who's a network engineer and it sounds dodgy:
http://www.reddit.com/r/nexus6/comments/2lhrm2/detailed_information_on_status_of_the_nexus_6_and/
Sounds like while it may work right out of the box with an existing nano sim, you may be screwed without an existing activated nano sim. Furthermore, it sounds like the delayed release on Verizon (check out the individual page now which only mentions T-Mobile, AT&T, Sprint and US Cellular) may be because Verizon is trying to change the terms of the agreement and try to get software specific to them and they may pull a Nexus One and drop it entirely.
I'm a bit concerned that even if I can get it to work from the day my GPS version arrives, they can at any time decide to block it and I'll have a phone I can't use on Verizon. If they pull that ****, I'll probably just leave for AT&T anyway, but the risk is still there.
Until Verizon officially announces something or is selling the device, those of us with a play store or motorola.com phone we've purchased are taking a risk it may not work or may work for a while and then stop working. And if Verizon decides not to "play ball" then what happens with radio updates? If there are radio bugs, we're screwed because they'd have to go through Verizon for that wouldn't they?
It would make sense if they didn't allow any unlockable bootloader phone on their network. But they are allowing Samsung to sell a dev edition Note 4.
Mayze23 said:
It would make sense if they didn't allow any unlockable bootloader phone on their network. But they are allowing Samsung to sell a dev edition Note 4.
Click to expand...
Click to collapse
Like anything Verizon does makes logical sense?
J.Guido85 said:
I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
Click to expand...
Click to collapse
Just spoke with a Moto Rep and he assured me I'll have no problem activating on VZW. Seems like good news... now... white or blue.
Coop9 said:
Just spoke with a Moto Rep and he assured me I'll have no problem activating on VZW. Seems like good news... now... white or blue.
Click to expand...
Click to collapse
Regarding the earlier point about whether Verizon will even carry the Nexus 6, I spent some time today at a local Verizon store looking at what my choices might be (like the Droid Turbo) if the Nexus 6 doesn't appear and asked specifically to the availability/timing of the Nexus 6 at Verizon. The manager wasn't aware of any date but did indicate they might not even carry it if the phone couldn't pass the Verizon testing and approval process. Not a answer that gives a great deal of hope but at least I didn't get the entire denial of any knowledge of status.
Sent from my Surface Pro 3 using Tapatalk
If vzw pulls a nexus one to htc incredible or black list imes why don't people organize and protest the fcc. Vzw is a carrier. We should have any device on their network as long as it's not harmful and they must prove harm case by case.
Sent from my Nexus 5 using XDA Free mobile app
You would think someone would be in some deep **** if a bunch of us buy it for Verizon and then can't use it, especially when it says Verizon right on the Google play page and numerous of Google and Motorola employees confirming it works. I know were all tense about this but I really believe were all worrying to much. I know Verizons history as much as anyone so can't blame u but I say were gonna be alright.
INCREMENTAL said:
You would think someone would be in some deep **** if a bunch of us buy it for Verizon and then can't use it, especially when it says Verizon right on the Google play page and numerous of Google and Motorola employees confirming it works. I know were all tense about this but I really believe were all worrying to much. I know Verizons history as much as anyone so can't blame u but I say were gonna be alright.
Click to expand...
Click to collapse
There's nothing on Google Play store saying it works on Verizon BTW... Not sure where you saw that... Unfortunately VZW can carry or not carry any phone they want.
bossei said:
There's nothing on Google Play store saying it works on Verizon BTW... Not sure where you saw that... Unfortunately VZW can carry or not carry any phone they want.
Click to expand...
Click to collapse
It is on the specs page as well as the device page (their logo) and was also mentioned on their blog or whatever. If it's all just to say it's /could/ work, then Google should honor returns well past the 14-day period because it sure as hell is misleading as hell.
jkc120 said:
It is on the specs page as well as the device page (their logo) and was also mentioned on their blog or whatever. If it's all just to say it's /could/ work, then Google should honor returns well past the 14-day period because it sure as hell is misleading as hell.
Click to expand...
Click to collapse
Interesting; I don't see any of that here.

Unable to Activate Motorola Purchased Device on Sprint

Hey,
I think we all knew this was possible, but I am confirming that my Nexus 6 that was purchased directly from Motorola is not white listed for activation on Sprint.
I am trying to work with Sprint for a solution, and I will update if I find anything new.
FYI, the device is a Cloud White 32gb.
decke003 said:
Hey,
I think we all knew this was possible, but I am confirming that my Nexus 6 that was purchased directly from Motorola is not white listed for activation on Sprint.
I am trying to work with Sprint for a solution, and I will update if I find anything new.
FYI, the device is a Cloud White 32gb.
Click to expand...
Click to collapse
Yeah, we already know that sprint white listed the phones and only activates one from GPS and their, but seeing that motorola its a manufacturer and not a carrier they should let you activate it. Keep us informed, hopefully they let you.
I received my 64GB blue version this morning from Moto. Ran into the same thing, even took it to a Sprint Corporate store. They told me I have to call motorola, I'm on the phone with Moto now.
Wow, how awful!
According to my dealing with customer service, Google Play devices and those purchased directly through Sprint are the only ones that will be eligible for activation.
I really try to stick up for Sprint most of the time.... but this is just brain dead stupid.
are you guys serious?? wow that means Verizon is going to give hell to activate these nexus 6. im on verizon.. still trying to order a 64gb from Moto.
Ok, so I have someone at Moto that is going to be reaching out to Sprint, he'll call me when he gets any updates.
seezar said:
Ok, so I have someone at Moto that is going to be reaching out to Sprint, he'll call me when he gets any updates.
Click to expand...
Click to collapse
Crap. This BS needs to stop. I'm wondering how on Earth it can even be legal.
I remember last year it took a while for sprint to add the GPS 32gb nexus 5 IMEIs to their system. This might be a similar issue
Skripka said:
Crap. This BS needs to stop. I'm wondering how on Earth it can even be legal.
Click to expand...
Click to collapse
Because corporations run our country.
Luxferro said:
Because corporations run our country.
Click to expand...
Click to collapse
If Motorola doesn't get Sprint to about face on this fast, I'm demanding that they cancel my order whether they claim to be able to or not.
Claiming their phone can be purchased through them and activated anywhere only for it not to be is false advertising.
Yeah it is very frustrating. But I did finally speak to someone at Moto that understood so I'm hopeful it'll get straightened out. Though it sucks that it really in Sprint's hands to get resolved and I hope they don't take very long.
edd247 said:
I remember last year it took a while for sprint to add the GPS 32gb nexus 5 IMEIs to their system. This might be a similar issue
Click to expand...
Click to collapse
Yes. This is hopefully the same issue. If this was a big restriction then I'm not sure why they were willing to send all of us SIM cards for the device.
decke003 said:
Hey,
I think we all knew this was possible, but I am confirming that my Nexus 6 that was purchased directly from Motorola is not white listed for activation on Sprint.
I am trying to work with Sprint for a solution, and I will update if I find anything new.
FYI, the device is a Cloud White 32gb.
Click to expand...
Click to collapse
Are you trying to activate the phone with new service on Sprint or are you just not getting your current SIM to work?
With the Nexus 7 LTE, this happened last year at Verizon if you tried to add a new line. They didn't have the IMEIs in their system. But if you just slapped in a Verizon SIM, it worked just fine.
decke003 said:
According to my dealing with customer service, Google Play devices and those purchased directly through Sprint are the only ones that will be eligible for activation.
I really try to stick up for Sprint most of the time.... but this is just brain dead stupid.
Click to expand...
Click to collapse
Have you tried contacting moto?
kellex said:
Are you trying to activate the phone with new service on Sprint or are you just not getting your current SIM to work?
With the Nexus 7 LTE, this happened last year at Verizon if you tried to add a new line. They didn't have the IMEIs in their system. But if you just slapped in a Verizon SIM, it worked just fine.
Click to expand...
Click to collapse
It is an existing line, but a new SIM (Old phone took a Micro SIM). It is my understanding that Sprint's system does not work that way, but I could be wrong.
seezar said:
Have you tried contacting moto?
Click to expand...
Click to collapse
I have not, though I will do so shortly.
So it sounds like the same problem we saw last year at Verizon. Sprint doesn't have the IMEIs yet. I bet if you chopped down your micro to a nano SIM size, stuck it in, it would work.
there is a VZW customer that recieved his order from Moto today and it worked... so VZW customers are okay it seems.
Skripka said:
If Motorola doesn't get Sprint to about face on this fast, I'm demanding that they cancel my order whether they claim to be able to or not.
Claiming their phone can be purchased through them and activated anywhere only for it not to be is false advertising.
Click to expand...
Click to collapse
um, what? this is a crappy carrier issue, not a manufacturer issue. it's not false advertising, it's Sprint being a sh*tty company. if anything, you should look at cancelling your sprint service.
decke003 said:
It is an existing line, but a new SIM (Old phone took a Micro SIM). It is my understanding that Sprint's system does not work that way, but I could be wrong.
I have not, though I will do so shortly.
Click to expand...
Click to collapse
So it sounds like the same problem we saw last year at Verizon. Sprint doesn't have the IMEIs yet so they can't activate the phone with a new SIM. I bet if you chopped down your micro to a nano SIM size, stuck it in, it would work. Might be worth a try since you are going to lose that SIM anyway.

AT&T and Sprint branded phones are carrier locked

http://www.amazon.com/dp/B00PI1HJCS/
http://www.amazon.com/dp/B00PI1G69K/
Click on "without a service plan" it will state they are carrier locked.
Cheetohz said:
http://www.amazon.com/dp/B00PI1HJCS/
http://www.amazon.com/dp/B00PI1G69K/
Click on "without a service plan" it will state they are carrier locked.
Click to expand...
Click to collapse
No they aren't. There are multiple threads to confirm this. I have a Sprint Nexus 6 and it works on T-Mobile with no problem.
Not true. I have a "Sprint" N6 and popped in my AT&T sim and it works fine.
Has anyone been able to confirm this if purchased from Amazon?
derfnoslen said:
No they aren't. There are multiple threads to confirm this. I have a Sprint Nexus 6 and it works on T-Mobile with no problem.
Click to expand...
Click to collapse
Purpleclad said:
Not true. I have a "Sprint" N6 and popped in my AT&T sim and it works fine.
Click to expand...
Click to collapse
It depends on what batch you got. Only the initial Amazon batches were unlocked. The later Sprint Amazon batches are sim locked AFAIK.
Skripka said:
It depends on what batch you got. Only the initial Amazon batches were unlocked. The later Sprint Amazon batches are sim locked AFAIK.
Click to expand...
Click to collapse
I got a Nexus 6 straight from Sprint, and I'm using my Verizon sim. The Verizon sim actually works better. I only have data with my sprint sim I can't send or receive texts or make or receive calls. I get a message cannot validate you account when trying to make a call. Everything works flawlessly with my Verizon sim.
Sent from my Nexus 6
Not to sound like an advertisement but I got my att model from bestbuy sim locked and used Cellunlocker to unlock it.
as of this moment, onlty att locks the sim. people are speculating if verizon will also do this, but its only att at the moment.
Another nod for Sprint being unlocked. I just put my N6 that I got 2 days after it hit the Sprint shelf on Tmobile and it rings for incoming calls again. Sprint has network issues and I got tired of missing calls and having cust service always start out with "factory reset your phone." My note 3 had the same issue on Sprint. 15 mins for Tmob to setup the account and put the sim in. 0$ and a better plan price to boot.
simms22 said:
as of this moment, onlty att locks the sim. people are speculating if verizon will also do this, but its only att at the moment.
Click to expand...
Click to collapse
my experience with Verizon's version of the Galaxy Nexus left a bad taste in my mouth. I will be very very hard pressed to ever buy a verizon branded phone ever again. they do get my money though. That I don't mind paying for because I have signal everywhere I go and the legacy unlimited data plan.
The carrier locks aren't really a big deal in any case. $20 and you can get it unlocked at any number of cell unlocking sites.
Would rather it not be locked at all, but isn't that big of a deal....
I just paid to get mine unlocked so I can sell my nexus. I really don't like it
konaman said:
I just paid to get mine unlocked so I can sell my nexus. I really don't like it
Click to expand...
Click to collapse
What you don't like about it?
yellowman82 said:
What you don't like about it?
Click to expand...
Click to collapse
Probably the paying part to need to unlock it.
As of today, if you are not under contract with the carrier that the phone is locked to, or owe them money due to an EIP, they have to unlock the phone.
http://www.tmonews.com/2015/02/new-carrier-phone-unlock-regulation-active-from-today/
v8dreaming said:
As of today, if you are not under contract with the carrier that the phone is locked to, or owe them money due to an EIP, they have to unlock the phone.
http://www.tmonews.com/2015/02/new-carrier-phone-unlock-regulation-active-from-today/
Click to expand...
Click to collapse
The nexus was never locked to begin with unless you had a contract through AT&T, all other versions are unlocked from factory
Sent from my Nexus 6 using XDA Free mobile app
A2CKilla said:
The nexus was never locked to begin with unless you had a contract through AT&T, all other versions are unlocked from factory
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I'm not sure you read my post correctly, as that's what my post pertained to. Contracts, EIP, or if they bought the phone outright from AT&T etc.
v8dreaming said:
I'm not sure you read my post correctly, as that's what my post pertained to. Contracts, EIP, or if they bought the phone outright from AT&T etc.
Click to expand...
Click to collapse
it's still wrong information, mine is with a contract through sprint, it's still fully unlocked, I can put any sim in and I'm good to go, t-mobile was the same way, at&t was the only one that did a lock and we still have yet to find out about verizon
HELP
im looking to purchase an AT&T Nexus 6 from clist TODAY to use on Sprint. I got a sprint nano sim and was wondering if i can activate it. I heard you give sprint the IMEI number without the last digit or something. Has anyone done this? Anything i should know? im searching and googling and havent gotten a solid answer before i drive an hour to meet this guy. thanks in advance
edisepic said:
im looking to purchase an AT&T Nexus 6 from clist TODAY to use on Sprint. I got a sprint nano sim and was wondering if i can activate it. I heard you give sprint the IMEI number without the last digit or something. Has anyone done this? Anything i should know? im searching and googling and havent gotten a solid answer before i drive an hour to meet this guy. thanks in advance
Click to expand...
Click to collapse
AT&T are the only ones that are carrier locked, unless it was purchased outright or paid off, I would really double check with whoever you're buying it from and have them meet you at a sprint store to actually check everything out before you commit
Sent from my Nexus 6 using XDA Free mobile app

[Q][New Verizon Activation]

Has anyone activated the MXP as a new Verizon contract? I have read thorough the post and have seen mostly people that have already had Verizon contracts and just put that Sim in the MXP.
Sent from my SCH-R530U using Tapatalk
I'm wondering the same having only used GSM phones. So far I'm using my AT&T SIM but believe Verizon has better coverage in my area (western CT).
On their site I started here (scroll down) with the 'I'm not with Verizon' button, then chose 'I have my own device' on the popup and got to a page I can't directly link that asks for my device ID/IMEI, and then tells me "The phone associated with the Device ID you entered is not compatible with the Verizon Wireless network."
I would like the 3 GB $45/mo plan and am assuming that's with no contract and should be available for the Moto XPE, right? I can go to a store but I'd like to know the facts first to avoid getting derailed by unknowledgeable/uncooperative staff, though I'd prefer doing it online if I can get past the phone ID barrier. Maybe they'll update their approved phones soon but I'd like to shift over before the 20th when my current month ends with AT&T. Should I try calling them and has anyone done that successfully?
Dahenjo1 said:
I'm wondering the same having only used GSM phones. So far I'm using my AT&T SIM but believe Verizon has better coverage in my area (western CT).
On their site I started here (scroll down) with the 'I'm not with Verizon' button, then chose 'I have my own device' on the popup and got to a page I can't directly link that asks for my device ID/IMEI, and then tells me "The phone associated with the Device ID you entered is not compatible with the Verizon Wireless network."
I would like the 3 GB $45/mo plan and am assuming that's with no contract and should be available for the Moto XPE, right? I can go to a store but I'd like to know the facts first to avoid getting derailed by unknowledgeable/uncooperative staff, though I'd prefer doing it online if I can get past the phone ID barrier. Maybe they'll update their approved phones soon but I'd like to shift over before the 20th when my current month ends with AT&T. Should I try calling them and has anyone done that successfully?
Click to expand...
Click to collapse
Yeah. I am thinking we have to take it to the store and have it activated. Tell me how it goes and what you decide.
Sent from my SM-P600 using Tapatalk
I called the number on the website and got a sales associate who also took my IMEI and said it's not currently 'registered' (the word he used) on Verizon, so I can't get a new account using it. He couldn't/wouldn't give any clear idea on if/when it will be but did say the new plans are no-contract now. My guess is a store will tell us the same thing, so won't bother unless we hear of success stories from others and how they did it.
Dahenjo1 said:
I called the number on the website and got a sales associate who also took my IMEI and said it's not currently 'registered' (the word he used) on Verizon, so I can't get a new account using it. He couldn't/wouldn't give any clear idea on if/when it will be but did say the new plans are no-contract now. My guess is a store will tell us the same thing, so won't bother unless we hear of success stories from others and how they did it.
Click to expand...
Click to collapse
Someone on motorola forums wrote to activate without entering any IMEI number,because system will show that IMEI is not in their system.
I wonder if buying a prepaid Verizon Sim then using that to open a normal Verizon.
Sent from my SCH-R530U using Tapatalk
Orion116 said:
I wonder if buying a prepaid Verizon Sim then using that to open a normal Verizon.
Sent from my SCH-R530U using Tapatalk
Click to expand...
Click to collapse
Or simply buy a regular sim card for htc m9 on ebay or wherever and then chat with them or call and ask them to activate without device,tell them you are using non-vzw device which works just fine on Verizon,or some people had success at corporate stores with managers activating,or if you have a good premium retailer try that as well.
Need an imei of a device that takes a nano sim that is allowed on VZW network. I wasn't making a new account but I needed the nano sim. Wife's device (galaxy s6)is on the account and had the VZW rep use her device imei to issue me a simcard. Works perfect.
patt2k said:
Or simply buy a regular sim card for htc m9 on ebay or wherever and then chat with them or call and ask them to activate without device,tell them you are using non-vzw device which works just fine on Verizon,or some people had success at corporate stores with managers activating,or if you have a good premium retailer try that as well.
Click to expand...
Click to collapse
Yeah it all depends on the tech I think. I have heard of all kinds of stories about the "techs", lol
Sent from my SCH-R530U using Tapatalk
NoFear1183 said:
Need an imei of a device that takes a nano sim that is allowed on VZW network. I wasn't making a new account but I needed the nano sim. Wife's device (galaxy s6)is on the account and had the VZW rep use her device imei to issue me a simcard. Works perfect.
Click to expand...
Click to collapse
This is why I think using a prepaid Sim might work, because since is under Verizon's BYOD, Bring Your Own Device, that they will allow it to be activated. I am then wondering if I then ask for a normal contract if it would be simpler.
Sent from my SCH-R530U using Tapatalk
What a pain in the @$$ all this seems... If Verizon isn't doing contracts what do they care? We are still paying for there service... I don't get how what phone you will use on it matters? I am planning to go back to Verizon but I don't want to deal with this when I do. Grr
Sent from my XT1575 using Tapatalk
Tfast500 said:
What a pain in the @$$ all this seems... If Verizon isn't doing contracts what do they care? We are still paying for there service... I don't get how what phone you will use on it matters? I am planning to go back to Verizon but I don't want to deal with this when I do. Grr
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
I am now thinking if the device is purchased directly for Motorola then it will active on Verizon but if it is bought else where then it is an issue.
Sent from my SCH-R530U using Tapatalk
Bump
Sent from my SCH-R530U using Tapatalk
Orion116 said:
I am now thinking if the device is purchased directly for Motorola then it will active on Verizon but if it is bought else where then it is an issue.
Sent from my SCH-R530U using Tapatalk
Click to expand...
Click to collapse
There's only 3 places to buy from: Motorola, Amazon and Best Buy. If you're buying from Best Buy, they can activate it for you. I believe with Amazon, you would have to go to your carrier just like if you bought from Motorola.
Pretty irritating
I bought the prepaid sim pack yesterday & spent an hour and a half on the phone with them and can't get it activated. Does anyone know what to do? Apparently the device isn't in the system according to the techs I spoke with even though you can enter it in the device compatibility and it says it is

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