SMS, dialer, video problems with Nubia Z17 Mini - ZTE Nubia Z17 Mini Questions & Answers

Dear All,
I am facing endless problems with my Nubia Z17 mini that I recently purchased, and I need help to solve these issues. The issues are
a. The phone does not receive SMS, and I have to take out the sim card, reboot just to receive SMS. It makes the phone completely useless for financial transaction as I have to accept the bank's OTP by SMS
b. The phone can make a call, but when receive the call, there is no sound.
c. Delay notification for WhatsApp, line, emails, facebook, you name it. It only shows after 15 minutes or so.
d. The 4G LTE connection only works on sim 1, on sim 2, it stuck on 3g. I have swapped the sims and use other sims to test. The results are the same. Is this by default from Nubia?
e. Battery drain on background extremely fast, unusual for standby phone. The phone only last for 4-hour SOT with brightness 50%. Why is the power consumption very high?
f. When I try to watch video on youtube (online) or offline players, the video will stop intermittently, average every 1 minutes for an unknown reason. Make it unpleasant to use it to watch any video.
The phone came with Nubia UI 4.0 EN v2.01, and I have flashed and erased it multiple times to V2.10 EN. I have replaced the SMS app to Google but still does not work. Replace dialer with Go dialer and several other methods, but the phone is still full of problem. This is my first time to have a phone comes with so many problems like this. I could not return the phone to seller as the custom process is very complicated.
I am planning to replace the rom with lineageOS, but not sure if it will solve the problem. Any input, suggestion is appreciated
Hopefully someone here can help me
Regards
Aing

Hello,
if you have modified the default SMS application, some applications are not compatible (like Android Messages!) Indeed the phone kill some background tasks including Messages application (a firmware update had to correct the problem but it did not change anything for me). I don't know the list of compatible SMS applications but by putting the SMS app by default it works well!
For your battery problem is not normal, it should contact the service who will surely offer you a standard exchange.

Related

Change to froyo

Forgive me if I have posted this in the wrong place but this is all very new to me. I recently flashed my phone to 2.2 and some strange things have been happening. I have two examples I would like to share which both have the same outcome. Trying to import a book into aldiko from the sd card ends in the program being force closed. The phone vibrates once, pauses a few seconds, vibrates three times and then the error message comes up. The second example is pretty much the exact same except it happens when trying to launch a game with psx4droid. One vibration, pause, three vibrations, program closes. Both of these programs worked without issue prior to the change in OS. Could anyone suggest any reasons and solutions to the situation? I was on the last chapter of an amazing book. Thanks in advance,
Gino.
Sent from my GT-I9000 using XDA App
yep doing it to me too, not very often, it was happening a lot at first, but i did a factory reset and it cleared up a lot of them.
I dis one factory reset with no result.should I just keep trying til it goes away?
Sent from my GT-I9000 using XDA App
This has been happening to myself and my partner's Samsung Galaxy S since we upgraded to the official UK Froyo update. Just about any app can crash with the vibrate, pause, 3 vibrates. While mine is rooted with z4root and I have a ton of stuff on it, my partner's is not rooted and only runs some very basic apps.
Did you update through Kies? What version of FroYo are you on?
Try to uninstall the apps, download them and reinstall. Also, using the Kies Registry Patcher, see if Kies will flash the stock 2.2 ROM. All stock ROMs can be found here.
Follow these steps
Ian
Updated with Kies to Froyo (JPO) a month or two ago. I notice JPY is now available through Kies so currently trying that.
I had tried installing/uninstalling apps previously, but according to logcat just about any process can crash with this vibrate pulse, pause, three pulses issue. I've had System, acore, TWL, Market, Gmail, the browser (stock and Dolphin HD), etc. These aren't the normal force closes either. The logs show them as SIGBUS or SIGILL (no K, not SIGKILL) errors, which normally mean a hardware fault, but, given so many people are having the problem after updating to FroYo, and given it's happening on two phones I'm in possession of personally, I'm sure it's related to the FroYo update.
Well, since updating to JPY 6 hours ago I've had zero crashes and the phone seems far more responsive and faster. My quadrant score has increased by around 20%.
There were a number of things that would nearly always crash the phone in the way I described previously - such as updating more than 2 or 3 apps at the same time, rapidly scrolling around certain websites, etc. I updated 10 apps simultaneously, I've gone to all of the websites that would crash the browser, and tried a whole load of other things that were "high risk" on JPO. Zero crashes.
If the phone does crash in the next week or two I will come back and mention it here. But so far, it looks great.
We took a Froyo update and the phone is now no longer able to accept incoming calls or texts when ANY other web-using application is running, e.g. you open the Facebook app and leave it running in the background so you can get notifications from FB and you can't receive any calls or texts until you have shut down FB. You open a browser, you can't receive any calls or texts until you shut down the browser!
Not even sure how to report this as a problem because all the websites we are directed to seem to be FAQs for people who have never seen a phone before. Any recommendations so we can return to the use of phone calls? For the next week or so we have only pay as you surf mobile broadband and no Kies, which resticts things somewhat, but is there anything we can do right away? What about when we get back to a full net connection and Kies? Where do we even report this error, as everyone seems to be having a different type of error with this update, and we'd like to make sure they know about this one, a smartphone that doesn't receive phone calls unless you turn everything else off is a little pointless!
Incidentally, site designers, any chance you could put some text descriptions for your button images? I loaded this site with no pictures and it doesn't come up saying where the reply buttons and such are located like it does when you have alternative text. If people use screenreaders (e.g. blind people like many of my friends) they cannot navigate this site without these. Cheers!
I've tested this and it works fine for me.
Are you sure this isn't just the limitation that's present on ALL GSM networks whereby if you're on 2G (i.e. not WiFi or 3G) then you can only have either a data connection OR a voice call? 2G only supports one type of connection at a time. If you're using data and want to make/receive calls you must use either 3G or WiFi.
The phone is definitely showing 3G as the connection type, and we have two phones on the same network in the same room and only the Froyo one has this problem, which it has never had before. Even in areas where the connection type is showing as HSDPA (never get those letters in the correct order!) it is impossible to get any kind of incoming call when a web application is open. It also applies to applications which are open but not currently using data. Not sure if they use data in a background kind of a way, but if you open a browser and load e.g. Google and after it is fully loaded attempt to call that phone you still get the answerphone. You can only get a phone call if all apps which might potentially use a web connection are shut down. Renders every aspect of the phone useless because you have to shut off Facebook, all browsers, email, weather updates, news feeds... basically everything, just in case you might potentially receive a telephone call.
We had 2 T-mobile phones on Windows Mobile in this same room and neither of those has this problem either. The phones are 2x HTC TYTNII (Tmobile MDA Vario 3) and 1x HTC Wildfire with Android 2.1 which all work and one Samsung Galaxy S on Android 2.2 which worked (in terms of being able to get calls with web apps loaded) up until 2.2 was loaded.
Well, that's very strange. All I can say is that my SGS and my partner's SGS, both were running 2.2 for a couple of months, and now both running 2.2.1 have been fine. I tested both again just now and I can make/receive calls fine on both even while actively using the browser.

[HELP] Group messaging (MMS) issues

I want to start off by saying I have 1 or 2 group messages that go on throughout the whole day, every day. When I first got the Verizon S7 edge, I had zero issues for the first three days. All of the sudden, at least once a day, there is an issue receiving and sending group messages. I can't link it to anything specific besides it happening most when the group chat is most active. 11 people in the chat are sending multiple messages at a time and then I'll send a message at the same time and i realize mine is not sending and then I stop receiving everyone else's messages. If I go to the individual participants chat in my texting app, there will be a bunch of messages that are downloading. This has happened to me in the past with other phones, but its usually linked to having bad service at a certain time and simply turning mobile data on and off will fix the issue. I cant link it to anything this time, it happens randomly. It doesn't matter where I am, if I have 1 bar or 4 bars, if wifi is on/off, bluetooth is on/off. The messages eventually start coming in, but I dont know what causes that to happen either. I could restart the phone 4 times before it helps. The only thing I can say is it happens most often when the group chat is most active. I'll also mention that this wasn't an issue in the first 3-5 days of using the phone. Below are the steps I've already taken to try and resolve the issue.
1. Wifi on/off
2. Mobile data on/off
3. Restarting the phone
4. Tried 4 different texting apps - Hangouts, google messenger, samsung messenger, verizon messenger
5. Factory reset
6. New SIM card
7. Swapped the phone out for a brand new one. Issue started again with the new one after 3-5 days.
8. Enabled every app that was disabled
9. Activated/deactivated advanced calling
10. Called Verizon tech support - We replicated the issue and thought it was due to "delete old messages" being turned on in the settings. Tech support thought the phone was trying to delete old messages at the same time I was receiving a bunch of texts and everything would get stuck. Everything seemed fine after changing that, but it happened again a few hours later.
11. I've run out of options
I had the Note 5 before this and had zero issues with that phone and I've never had an Iphone.
Please help

[HELP] Group messaging (MMS) issues

I want to start off by saying I have 1 or 2 group messages that go on throughout the whole day, every day. When I first got the Verizon S7 edge, I had zero issues for the first three days. All of the sudden, at least once a day, there is an issue receiving and sending group messages. I can't link it to anything specific besides it happening most when the group chat is most active. 11 people in the chat are sending multiple messages at a time and then I'll send a message at the same time and i realize mine is not sending and then I stop receiving everyone else's messages. If I go to the individual participants chat in my texting app, there will be a bunch of messages that are downloading. This has happened to me in the past with other phones, but its usually linked to having bad service at a certain time and simply turning mobile data on and off will fix the issue. I cant link it to anything this time, it happens randomly. It doesn't matter where I am, if I have 1 bar or 4 bars, if wifi is on/off, bluetooth is on/off. The messages eventually start coming in, but I dont know what causes that to happen either. I could restart the phone 4 times before it helps. The only thing I can say is it happens most often when the group chat is most active. I'll also mention that this wasn't an issue in the first 3-5 days of using the phone. Below are the steps I've already taken to try and resolve the issue.
1. Wifi on/off
2. Mobile data on/off
3. Restarting the phone
4. Tried 4 different texting apps - Hangouts, google messenger, samsung messenger, verizon messenger
5. Factory reset
6. New SIM card
7. Swapped the phone out for a brand new one. Issue started again with the new one after 3-5 days.
8. Enabled every app that was disabled
9. Activated/deactivated advanced calling
10. Called Verizon tech support - We replicated the issue and thought it was due to "delete old messages" being turned on in the settings. Tech support thought the phone was trying to delete old messages at the same time I was receiving a bunch of texts and everything would get stuck. Everything seemed fine after changing that, but it happened again a few hours later.
11. I've run out of options
I had the Note 5 before this and had zero issues with that phone and I've never had an Iphone.
Please help
Use textra app from play store
Follow me on Twitter @bash_array

LG G6 Whatsapp Problem?!

Dear LG G6 users,
For the last 4 weeks I have a problem with my Phone.
Whatsapp keeps crashing immediately after I try to open it, but if someone send me a message then I can open the notifaction and answer. Via the contacts I can also open Whatsapp en send someone a message.
See the video: I cant copy the link.
Type on YouTube: LG G6 Whatsapp problem from the Channel Petysqua!
I hope someone has a solution.
Everything is up to date!
Mathuse
Same here. I actually can't send anything more than text through this app. Sometimes I can share photos from the phone's own gallery but it crashes a little bit after that. I tried opting out of the beta and factory resetting the phone for no avail. I think it's the app's fault for not having a proper compatibility with Android N because it happened sometimes with my last phone, a Nexus 5X
It is so strange. I have no issues with every social app, just a heavy battery drain not fixed, for me, also with the last v10t update.
I have no issues with any apps. Try resetting your device.
No issues here with Whatsapp
I have issues with whatsapp under wifi, it doesn't seem to be able to connect properly, it takes a lot to send and receive.. If I switch to 4G, it sends and receives messages normally.
iam betatester and i have no problem with whatsapp, so i hope it helps
I use whatsapp to send and receive text along with with voice calls, haven't video call yet. everything works, I get some "reconnecting" with voice calls other than that works great. factory reset your phone and go from there..

cannot make or receive calls, unless i frequently clear apps caches

I have a SO-02J (Japanese edition).
After doing what i described here:
Help wanted to root and put custom ROM
I have bought a new, stock Sony Xperia X Compact from a Chinese online vendor. The cell phone can send SMS messages. I have tried to follow instructions on this forum to install a custom ROM, but i have not been able (i have found many expired...
forum.xda-developers.com
the phone cannot make or receive calls.
The only workaround i found is to clear the cache of one or two of the "Phone" apps.
My phone has 2 apps with identiacal name "Phone" :
- one has a green phone logo and is version 23.00.00003
- the other one has a blue phone logo and is version 3.00.00
If i clear data or cache of one or both apps, i can make or receive calls for a few minutes, but then the problem comes back.
When the problem is present, if someone calls my phone, my phone will not ring nor show the incoming call, and shortly after it gets an SMS message saying that someone has tried to call me.
So the SMS keeps working, and i also have the data connection, for example i can do whatsapp calls.
The problem is specific to the proper phone calls.
Do i need two Phone apps ? Shall i try to remove (again) one of the two ?

Categories

Resources