[HELP] Group messaging (MMS) issues - Verizon Samsung Galaxy S7 Edge Questions & Answers

I want to start off by saying I have 1 or 2 group messages that go on throughout the whole day, every day. When I first got the Verizon S7 edge, I had zero issues for the first three days. All of the sudden, at least once a day, there is an issue receiving and sending group messages. I can't link it to anything specific besides it happening most when the group chat is most active. 11 people in the chat are sending multiple messages at a time and then I'll send a message at the same time and i realize mine is not sending and then I stop receiving everyone else's messages. If I go to the individual participants chat in my texting app, there will be a bunch of messages that are downloading. This has happened to me in the past with other phones, but its usually linked to having bad service at a certain time and simply turning mobile data on and off will fix the issue. I cant link it to anything this time, it happens randomly. It doesn't matter where I am, if I have 1 bar or 4 bars, if wifi is on/off, bluetooth is on/off. The messages eventually start coming in, but I dont know what causes that to happen either. I could restart the phone 4 times before it helps. The only thing I can say is it happens most often when the group chat is most active. I'll also mention that this wasn't an issue in the first 3-5 days of using the phone. Below are the steps I've already taken to try and resolve the issue.
1. Wifi on/off
2. Mobile data on/off
3. Restarting the phone
4. Tried 4 different texting apps - Hangouts, google messenger, samsung messenger, verizon messenger
5. Factory reset
6. New SIM card
7. Swapped the phone out for a brand new one. Issue started again with the new one after 3-5 days.
8. Enabled every app that was disabled
9. Activated/deactivated advanced calling
10. Called Verizon tech support - We replicated the issue and thought it was due to "delete old messages" being turned on in the settings. Tech support thought the phone was trying to delete old messages at the same time I was receiving a bunch of texts and everything would get stuck. Everything seemed fine after changing that, but it happened again a few hours later.
11. I've run out of options
I had the Note 5 before this and had zero issues with that phone and I've never had an Iphone.
Please help

Use textra app from play store
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Related

SMS receiving issues

Hello everyone!
I've got some weird issues with my Samsung Focus. Throughout the day, my phone doesn't receive any messages. It can be for periods of 10 hours. If I shut off my phone for a minute, then turn it on, I'll either get a message then another a minute later..etc.. Or I'll get a flood of messages at one time. The messages were all sent from the past, and come in the proper order, but not at the right times (they have a delay). I didn't have this issue until I started looking around at my diagnostic application so I believe I accidently changed a setting in it. I've already talked to at&t but the store here won't do much with it because the water indicator is red. I have my phone in developer unlocked state (I sideload apps and apps that I make). The reset data functions don't seem to change the diagnostic settings back, so I'm thinking I'll have to flash it with an original rom, but I'm not an expert by any means, but I'll understand whatever instructions or tests that are given.
Any help on this would be greatly appreciated. I haven't had a phone that never had text messaging issues so this is a bit annoying for me when people think you're ignoring them.
Trikun3 said:
Hello everyone!
I've got some weird issues with my Samsung Focus. Throughout the day, my phone doesn't receive any messages. It can be for periods of 10 hours. If I shut off my phone for a minute, then turn it on, I'll either get a message then another a minute later..etc.. Or I'll get a flood of messages at one time. The messages were all sent from the past, and come in the proper order, but not at the right times (they have a delay). I didn't have this issue until I started looking around at my diagnostic application so I believe I accidently changed a setting in it. I've already talked to at&t but the store here won't do much with it because the water indicator is red. I have my phone in developer unlocked state (I sideload apps and apps that I make). The reset data functions don't seem to change the diagnostic settings back, so I'm thinking I'll have to flash it with an original rom, but I'm not an expert by any means, but I'll understand whatever instructions or tests that are given.
Any help on this would be greatly appreciated. I haven't had a phone that never had text messaging issues so this is a bit annoying for me when people think you're ignoring them.
Click to expand...
Click to collapse
try this fix. it has fixed my issue with txt not coming in.
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)

[HELP] Problems Receiving Text Messages on T-mobile's $30 Prepaid Service

Well as the title says, I've been having issues receiving texts messages on the $30 prepaid plan.
What happens:
-I will randomly not receive a text message, or I will receive it days later(if I turn my phone on after being off all night), or I will receive a message that is one half the current message and one half an old message from days/weeks ago(the are intertwined).
-It happens complete sporadically, no rhyme or reason. It happens at my apartment, while I'm sitting at work, or at the gym. At my lowest signal level I will have 2 bar remaining of "3g" but it's usually around 3 (I'm in Pittsburgh).
What I've tried so far to fix it:
-I had T-mobile swap out for a new sim card.
-I've contacted T-mobile customer service twice. They've "refreshed" my connection to their network, reset my sim, played with my account, etc.
-I'm using Chomp SMS as my messaging app. The issues also occurred when using the stock messaging app.
-I've cleared the cache for both apps.
What I haven't tried and what you may need to know:
-I haven't played with the APN settings all. As far as I know all of those settings are set straight from/by T-mobile.
-I'm not rooted
-I've had this problem intermittently since buying the nexus4 from google in Nov.
-My original nexus 4(which I RMA'ed) also had the problem- looking back I just thought it was the other persons phone. Which makes me believe it's on T-mobiles end, or at least a tweak in an APN setting?
-Zero issues with call clarity, data speeds. All have been perfectly fine.
-It doesn't seem to matter which carrier the person who is sending me the message is on.
Does anyone have any suggestions? Or has anyone else experienced similar issues? I'd like to hope that there's a simple fix that doesn't require me changing to ST and using AT&T but I guess if I have to... I have too. I'm at a complete loss as to what else I could try in order to fix this.
All help, tips, suggestions are welcome. Thank guys!
no44specialk said:
Well as the title says, I've been having issues receiving texts messages on the $30 prepaid plan.
What happens:
-I will randomly not receive a text message, or I will receive it days later(if I turn my phone on after being off all night), or I will receive a message that is one half the current message and one half an old message from days/weeks ago(the are intertwined).
-It happens complete sporadically, no rhyme or reason. It happens at my apartment, while I'm sitting at work, or at the gym. At my lowest signal level I will have 2 bar remaining of "3g" but it's usually around 3 (I'm in Pittsburgh).
What I've tried so far to fix it:
-I had T-mobile swap out for a new sim card.
-I've contacted T-mobile customer service twice. They've "refreshed" my connection to their network, reset my sim, played with my account, etc.
-I'm using Chomp SMS as my messaging app. The issues also occurred when using the stock messaging app.
-I've cleared the cache for both apps.
What I haven't tried and what you may need to know:
-I haven't played with the APN settings all. As far as I know all of those settings are set straight from/by T-mobile.
-I'm not rooted
-I've had this problem intermittently since buying the nexus4 from google in Nov.
-My original nexus 4(which I RMA'ed) also had the problem- looking back I just thought it was the other persons phone. Which makes me believe it's on T-mobiles end, or at least a tweak in an APN setting?
-Zero issues with call clarity, data speeds. All have been perfectly fine.
-It doesn't seem to matter which carrier the person who is sending me the message is on.
Does anyone have any suggestions? Or has anyone else experienced similar issues? I'd like to hope that there's a simple fix that doesn't require me changing to ST and using AT&T but I guess if I have to... I have too. I'm at a complete loss as to what else I could try in order to fix this.
All help, tips, suggestions are welcome. Thank guys!
Click to expand...
Click to collapse
I have had this issue on and off with SMS messages and "Waiting Voice Mail" messages over the years (mostly on pre-smartphones and G1). All you can really do is reboot the phone often (at least once a day). I think it's related to messages sent while your phone has no service, but not 100% sure.
For 3 yrs with a half dozen smartphones I had texting issues with tmo and now on straight talk tmo it is the same thing.
It hasn't been as bad as you seem to have it but there do sometimes seem to be heavy delays.

[HELP] Group messaging (MMS) issues

I want to start off by saying I have 1 or 2 group messages that go on throughout the whole day, every day. When I first got the Verizon S7 edge, I had zero issues for the first three days. All of the sudden, at least once a day, there is an issue receiving and sending group messages. I can't link it to anything specific besides it happening most when the group chat is most active. 11 people in the chat are sending multiple messages at a time and then I'll send a message at the same time and i realize mine is not sending and then I stop receiving everyone else's messages. If I go to the individual participants chat in my texting app, there will be a bunch of messages that are downloading. This has happened to me in the past with other phones, but its usually linked to having bad service at a certain time and simply turning mobile data on and off will fix the issue. I cant link it to anything this time, it happens randomly. It doesn't matter where I am, if I have 1 bar or 4 bars, if wifi is on/off, bluetooth is on/off. The messages eventually start coming in, but I dont know what causes that to happen either. I could restart the phone 4 times before it helps. The only thing I can say is it happens most often when the group chat is most active. I'll also mention that this wasn't an issue in the first 3-5 days of using the phone. Below are the steps I've already taken to try and resolve the issue.
1. Wifi on/off
2. Mobile data on/off
3. Restarting the phone
4. Tried 4 different texting apps - Hangouts, google messenger, samsung messenger, verizon messenger
5. Factory reset
6. New SIM card
7. Swapped the phone out for a brand new one. Issue started again with the new one after 3-5 days.
8. Enabled every app that was disabled
9. Activated/deactivated advanced calling
10. Called Verizon tech support - We replicated the issue and thought it was due to "delete old messages" being turned on in the settings. Tech support thought the phone was trying to delete old messages at the same time I was receiving a bunch of texts and everything would get stuck. Everything seemed fine after changing that, but it happened again a few hours later.
11. I've run out of options
I had the Note 5 before this and had zero issues with that phone and I've never had an Iphone.
Please help

Background data/apps restricted despite being disabled

I have an odd issue on the T-mo variant and while it's great for battery life, it's killing my workflow!
This has happened across multiple ROMs and since I've had the phone.
It also seems to be the same in Wifi and Cellular.
After about 5 minutes of turning off the screen, the phone stops getting notification.
For example, with the phone off, I have no Whatsapp messages.
Once I open Whatsapp on the other had, the phone blows up with all sorts of missed messages.
Same is true with other apps.
I use a messaging app, and the user account for the phone actually shows disconnected with the phone off.
It only comes back if I open the app, or after the phone is on about 3-4 minutes.
I have excluded the above apps in optimization, with the same results.
So, who's got ideas?
bump?!
beachcomp.com said:
bump?!
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Click to collapse
Im not experiencing the delay but via text as you but I'm definitely getting the lagging Gmail. I click it (sometimes I dont have to) and wham ... 8 emails. It's really become an issue. I do experience the random no reply from a texting every now & then ... It seems to be only non TMobile people it does it with. Like me and someone can be having a lengthy back & forth via text and outta nowhere they won't respond. Someone mentioned using Textra as a fix.
Im rooted on stock rom, T-Mobile with a few minimalistic thing's frozen.

Cant send SMS... Sometimes?

I'm hoping somebody has experienced this before and found a fix and can help me out...
All day I've been struggling to send SMS messages... I'm on 11.0.1.1, magisk rooted, with RICE installed. Everything was working great but today when i woke up, i was unable to send SMS messages...
I'm receiving them, but sometimes they are delayed and i get a few at a time with nothing coming in again for a short time after that, but i've made no changes to my phone in the last 2 days. I've rebooted a few times between then and now (twice yesterday, just because), so i cant really understand why i would just randomly be unable to send text messages or why they are received in bursts like this?
I've gone in and reset my "Wi-Fi, Mobile & Bluetooth" settings from within the reset options, and this appears to fix the issue, but only for a minute or so and suddenly they stop sending again... I thought maybe its the tower, so i used my daughters phone to text my wife and that worked perfectly fine. Immediately before and after, mine wouldnt send.
Any ideas, links, or guidance that might help me figure this out?
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
PMad said:
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
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Click to collapse
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
LOGMD said:
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
Click to expand...
Click to collapse
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
PMad said:
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
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Click to collapse
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
LOGMD said:
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
Click to expand...
Click to collapse
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
PMad said:
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
Click to expand...
Click to collapse
When you say "ok" are you just sending short messages or the suggested replies by Google?
I had problems with auto reply in notifications for a while.
Tbh I just use telegram or signal becuase they don't require being connected to the device directly when using the web/desktop versions.
Yeah swapping for 2 weeks isn't great!
Interesting you had this issue with signal too, sounds like Google cloud messaging (needed for any app push notifications and messaging) is in a standby mode.
You got naptime or servicely installed? Shame no one else is seeing this issue might be easier to diagnose

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