Yogabook YB1-X90F reboot randomly after upgrade to Android 7.1.1 - Lenovo Yoga Book Questions & Answers

Hello all
I have Lenovo Yogabook, the device keep rebooting randomly after i upgraded OS to Android 7.1.1
Device not rooted, the upgrade pushed by lenovo,
It used to work just fine on android 6.0 i got notification for software update, i updated the device, after that it start rebooting randomly, sometimes every day once, sometimes twice a day, no errors message.
Reset the device to factory not an option, do you guys have any idea about this issue, is there somebody having same issue? If there any solution?
I called tech support and they said the software not supported, only for first 90 days after that i have to pay $39 for the software support, and this is bogus.
I'll never buy a Lenovo devices again.
Device info.
Model number: YB1-X90F
OS: Android 7.1.1
Security patch level: June 1st 2017
Build number: LenovoYB1-X90F_S100043_170902
Software version: YB1-X90F_170902

I have this issue after the most recent updates, although that's the only bug I've experienced with it. It only seems to happen when it's not being used for me, but I'll go to use it and it's waiting for the pin to boot up which is quite frustrating. I'd say it happens at least once every 48 hours.

Reboot randomly + keyboard issue
I have the same problem and it happens only if it is in sleep mode. When you open the device i can not use the Helo keyboard. After restart the unit works perfect until you let it go in sleep mode for a longer time.
My unit was just a few days old, Support told me to send it back and if there is no damage they send a new device.
hopefully this will solve the problem despite I am convinced that this is a software problem

Related

[Q] Omnia 7 boot loop problem

My Omnia 7 is stuck in loop boot :|
I have tried everything from hard resetting phone, to flashing custom/earlier roms, but whatever I do, I always get stuck at "Samsung Omnia 7" splash screen.
Does anyone know what else could I try?
PS: I do not have official Samsung support in my country.
Same happened to me when i flashed mi7rom v2 .
Stuck :/ Would appreciate any help
Edit: Fixed after I took out the battery a few times xD
andreit0 said:
Same happened to me when i flashed mi7rom v2 .
Stuck :/ Would appreciate any help
Edit: Fixed after I took out the battery a few times xD
Click to expand...
Click to collapse
Trust me... I tried more than few times
I have exactly the same problem, but the phone recovers after a while and Windows Phone loads properly, just to crash and boot loop again after using it for browsing or gaming for 10 to 15 minutes.
It is very annoying and I don't believe it is a software related problem to be honest.
Since I've 8 months of warranty left on the phone, it's been sent to the official Samsung Repair Center for the Benelux region: Dynafix.
That name alone made me shiver... And rightly so.
The first time it was sent to them, they flashed it with 7.0.7392.0 and returned it to me. Yes... It didn't get stuck in the boot loop.
I setup the phone again and hook it to Microsoft Zune for restoring pictures, music etc.
Of course Zune pushes the updates to the device as well: they crash one after the other on "Step X of Y: Restarting your phone..."
The phone enters a boot loop for several minutes and then recovers, installs the update (download mode of the phone) and loads WP after again... a few minutes of crash boot looping.
In the end, I manage to get the latest version on it, but it went from looping to freezing for 1h17m before I removed the battery and unplugged the USB cable as the phone and battery become warm, if not hot.
In the end, the phone remains only usable for about 15 minutes and then crashes. Playing Infinte Flight makes the bottom back side of the board where the battery is located burning hot. My brother, who has the same phone and plays the same game doesn't have this issue of warm device at all. It gets a little warmer, but far below what mine produces as heat.
So I sent it a second time to Dynafix, asking for a proper examination of the phone, especially the hardware. They simply flash it again and returned it. Of course the same story repeats.
I went back for a 3rd time. They don't accept it anymore. They flashed, and I quote: "the latest stable release for your device" and I should NOT update it with UNOFFICIAL Zune updates. It's my fault that the phone fails.
I strongly disagreed and stated that some of the apps I bought in the Market need these updates. They bluntly say and I quote "should not have installed unsupported 3rd party software" from the Market. Even Microsoft Photosynth, Microsoft SkyDrive are thus unsupported application...
I am outraged by the so called "service" and "repair" that I'm really considering sending a letter to Samsung's HQ packed in a box together with my phone requiring a proper repair or a replacement!

[Q] XPERIA E4 stock firmware problems? No flashing supported?

Hello All,
I just got a new XPERIA E4 (Model E2104) from CLARO RD, its running on 4.4.4 KitKat , 24.0.A.2.12 Firmware and 3.4.67 Kernel. The thing is i have encountered a lot of problems and would like to know if its possible to update to a newer Firmware version (24.0.A.4.14 at least) in hopes of fixing them. I downloaded FlashTool and XperiFirm, and got the latest firmware from the XperiFirm database for this model (24.0.A.5.14) but im unsure of the flashing process, since ive never done it before. I went through some tutorials and saw that there was a bundling process involved but apparently the E4 is not supported since it doesn't show on the devices list for bundling that the program has, also saw another method that was done directly without the bundling but im unsure of what to check and what not to on the wipe options.
Problems include:
-Phone shutdowns and restarts automatically if left untouched for random intervals, sometimes it does it in short intervals ending in a "no screen lock position" (power button doesn't lock the screen and screen doesn't "sleep"), having to restart the phone by long pressing the power button and selecting Restart option to fix it.
-WIFI stops receiving data and stops working after extended streaming on YouTube (somewhere from 15 to 30 minutes), shutting down and turning back ON the WIFI doesn't work, Restarting the phone fixes this also.
-Doesn't allow 420p quality on streams either nor HD (but i think it doesn't support 720p on the E4 anyways).
-Battery doesn't last as much as its supposed to, screen sometimes uses 70% power on low brightness and nothing open.
I replaced the first phone i got for a new one and still having the same problems, so i figure it must be software related or a faulty line of phones.
Any help would be appreciated!
Thanks

Freezing and Crashing

I received my 32G model on Nov 28. Firmware MDA89D. Pure stock unmodified in any way. Not even using screen protection or cases. Setup as a new device, not copy from another existing device. I've been getting randon freezes and crashes. When it froze, it did not respond to any touch input or any key input. The only way to get back is to hold down the power button to do a force reboot. It seemed to have settled over the last few days. What I do have on an ongoing basis is crashes. When I use Google map navigation, the phone will work for a few minutes and the screen went black followed by a reboot. It did it on 2 consecutive days already.
Is it just me having this problem therefore a defective unit or is it the OS / Software problem.
Powergreb said:
I received my 32G model on Nov 28. Firmware MDA89D. Pure stock unmodified in any way. Not even using screen protection or cases. Setup as a new device, not copy from another existing device. I've been getting randon freezes and crashes. When it froze, it did not respond to any touch input or any key input. The only way to get back is to hold down the power button to do a force reboot. It seemed to have settled over the last few days. What I do have on an ongoing basis is crashes. When I use Google map navigation, the phone will work for a few minutes and the screen went black followed by a reboot. It did it on 2 consecutive days already.
Is it just me having this problem therefore a defective unit or is it the OS / Software problem.
Click to expand...
Click to collapse
That is strange...I haven't had that kind of behavior on my Nexus 6-works without a problem-never freezes or reboots...now I know the Amazon app would do something to my Nexus 6 I don't know what but when I install it-my phone with reboot randomly or shut down...ever since I uninstalled it-no issues-for months.
Try running safe mode and see if it does it again-that way you will know if it is an app that's causing the issues. This is how it's done: http://www.greenbot.com/article/2923927/how-to-restart-your-android-phone-into-safe-mode.html
You can always try a factory reset as well....have you tried updating to the most recent factory image from Google?
Powergreb said:
I received my 32G model on Nov 28. Firmware MDA89D. Pure stock unmodified in any way. Not even using screen protection or cases. Setup as a new device, not copy from another existing device. I've been getting randon freezes and crashes. When it froze, it did not respond to any touch input or any key input. The only way to get back is to hold down the power button to do a force reboot. It seemed to have settled over the last few days. What I do have on an ongoing basis is crashes. When I use Google map navigation, the phone will work for a few minutes and the screen went black followed by a reboot. It did it on 2 consecutive days already.
Is it just me having this problem therefore a defective unit or is it the OS / Software problem.
Click to expand...
Click to collapse
I've been experiencing the black screen freeze frequently since getting the phone only a couple days ago. No other lockups however. Also running pure stock.
I too have the same issue. Screen goes blank and lock ups. Also running pure edition...
Same. Interestingly, in my case, it seemed to happen most frequently when using Hangouts.
I have another post that describes random reboot and I believe they are related. Long story short. I believe either the factory reset + software update fixed it, or it's a hardware problem problem. While I wait for the replacement, I only had one random reboot. Of course the new phone is rock solid. It's only been a couple of days. I would have a few by now if I'm still on original phone _ original firmware.
Powergreb said:
I have another post that describes random reboot and I believe they are related. Long story short. I believe either the factory reset + software update fixed it, or it's a hardware problem problem. While I wait for the replacement, I only had one random reboot. Of course the new phone is rock solid. It's only been a couple of days. I would have a few by now if I'm still on original phone _ original firmware.
Click to expand...
Click to collapse
I'm having the same issue. So no random freeze leading to reboot with ur rma device?
Sent from my Nexus 6P using Tapatalk
What I'm trying to say is don't panic and RMA your device. Do a factory reset and make sure you're on the latest firmware. Mine was OK after the first self-reboot during setup after factory reset but has been good while waiting for the RMA to arrive. To answer your question, the new device has been perfect but it's only been 48 hours.
I am facing a similar issue with my Nexus 6P, can anyone please help me with it?
On any rom, whatsoever, I get reboot when I turn the Google Maps Navigation On.
After few minutes, phone just reboots
I havent yet tried stock, any idea how can I find the root cause? I have cleared data for maps, also I have tried to uninstall maps with TiBackup and installed fresh from Play Store
Powergreb said:
I received my 32G model on Nov 28. Firmware MDA89D. Pure stock unmodified in any way. Not even using screen protection or cases. Setup as a new device, not copy from another existing device. I've been getting randon freezes and crashes. When it froze, it did not respond to any touch input or any key input. The only way to get back is to hold down the power button to do a force reboot. It seemed to have settled over the last few days. What I do have on an ongoing basis is crashes. When I use Google map navigation, the phone will work for a few minutes and the screen went black followed by a reboot. It did it on 2 consecutive days already.
Is it just me having this problem therefore a defective unit or is it the OS / Software problem.
Click to expand...
Click to collapse
Yup same stuff going on over here with mine. It locks up and reboots even after clearing cache and rebooting only a few hours earlier. Have done 2 factory resets and am on the latest OTA update. I also noticed that I have to clear the cached data every day, sometimes multiple times a day to keep device running smoothly. This really concerns me with a device that's less than 2 weeks old. I also have only a handful of basic apps( Fb, YouTube, Spotify). Really thinking about returning it. When the phone runs right its great, but all the issues make me nervous. Might be time for a Note 5? I am just getting used to this phone and would hate to leave it though. Interested to see if the first major marshmallow update fixes these problems.
Jcomstock said:
Yup same stuff going on over here with mine. It locks up and reboots even after clearing cache and rebooting only a few hours earlier. Have done 2 factory resets and am on the latest OTA update. I also noticed that I have to clear the cached data every day, sometimes multiple times a day to keep device running smoothly. This really concerns me with a device that's less than 2 weeks old. I also have only a handful of basic apps( Fb, YouTube, Spotify). Really thinking about returning it. When the phone runs right its great, but all the issues make me nervous. Might be time for a Note 5? I am just getting used to this phone and would hate to leave it though. Interested to see if the first major marshmallow update fixes these problems.
Click to expand...
Click to collapse
Mine actually had one random freeze and reboot after factory reset then nothing for 48 hours after that. Of course I rma'd mine and I'm glad I did. Screen is on the colder side with even volume speakers on the second unit. Sending my original one back.
Sent from my Nexus 6P using Tapatalk
I'm just about ready to RMA. I've tried factory resets, cache wipes and just recently updated to the latest stock MDB08M. It was fine for a day or two but now the lockups are increasing.
As others have said, by any other metric this is one of the best phones I've had. This freeze/reboot thing is getting annoying and even if it isn't happening to every user it's happening to enough to be of some concern.
I'm facing app closures, my gmail app keeps crashing, it happened on my graphite nexus 6p, and now same thing on my frosty 6p. Its not just gmail, it's also chrome now. Maybe i should have not restored from my previous device.
what's this?
I came to this thread expecting a lot more of a technical discussion (the site is called xda DEVELOPERS after all).. but instead all i see is "oh my phone is crashing.. i'm gonna RMA this sucks) posts.. moving on to android enthusiasts on stack exchange thank you very much
upgrading to 6.0.1 fixed it!
upgrading to android 6.0.1 fixed it!!

Latest firmware Android 11 Feb 2021 update. Screen freezes

Hi After updating my phone to Android 11, UI3.
last week I did the update and now I have had 3 screen freezes. turns on, volume responds, long press power ok, but it just doesn't respond to touch.
hard reboot fixes it.
it happens with lockscreen and without lockscreen (last app used). anyone had this issue.?
Regardless of software issue or hardware, this is not acceptable samsung
no root, no nothing here.

Pedometer not working after Android 11 upgrade

I just noticed that last month when I upgraded my 6T to Android 11, the pedometer stopped working. The sensor is fine, but Google Fit doesn't routinely capture steps. Sometimes works for a while after reboot. Tried another step counter app and it did record steps.
Apparently I'm not alone with this. Gosh this A11 update screwed things up. I'm still intermittent with mail receipt; having to flush cache every few days. Uggh!
The recent update to 11.1.2.2 does not fix this. It worked for a day, but whatever power management occurs overnight kills it. It does not wake up the next morning.
I may have to go back to the last 10.x version due to this. Or maybe buy a Pixel...

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