Moto G5 Plus Software Update - Moto G5 Plus Questions & Answers

My Moto G5 Plus is telling me that my software is up to date, yet it's still running Android 7.0, but more importantly the security patch level is 1/1/17. I don't know about major OS updates, but there MUST be at least some updates out there that I'm not getting. Can someone link me to somewhere where I can find a .zip files for all OTA updates, so I can just flash the update and then flash Magisk again to retain root? Thanks!

You are probably not receiving OTA updates since you've rooted your phone, right? There was no major updates but there was few security patches this year. Which model exactly you have? That's gonna help in providing you correct links...

I too feel like I am not on the latest version. I have two XT1687 units. I got two updates minutes after power on but I only at the March 1st update. Build NPN 25.137-43-5. Are there newer builds for the US version phone?

nlinecomputers said:
I too feel like I am not on the latest version. I have two XT1687 units. I got two updates minutes after power on but I only at the March 1st update. Build NPN 25.137-43-5. Are there newer builds for the US version phone?
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Click to collapse
NPN25.137-83 with an August 1 security patch is the latest in the US... unless you are on Verizon, I think they are still on an older build due to voice quality issues.

acejavelin said:
NPN25.137-83 with an August 1 security patch is the latest in the US... unless you are on Verizon, I think they are still on an older build due to voice quality issues.
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I am on Verizon so that must be it. One more reason to move on to another carrier. Which is partly why I got the phones to begin with.

nlinecomputers said:
I am on Verizon so that must be it. One more reason to move on to another carrier. Which is partly why I got the phones to begin with.
Click to expand...
Click to collapse
Problem is your stuck regardless of carrier now until they release an update FROM NPN25.137-43-5 to whatever... an OTA update is a differential update, meaning you have to have X to move to Y, so the update you just have to wait anyway.

acejavelin said:
Problem is your stuck regardless of carrier now until they release an update FROM NPN25.137-43-5 to whatever... an OTA update is a differential update, meaning you have to have X to move to Y, so the update you just have to wait anyway.
Click to expand...
Click to collapse
I don't quite follow. Are you saying the build I am running is for Verizon only? If I put in T-Moblie sim cards in I would STILL not get the update?
Is there a way to flash the latest build in whole, not a delta upgrade?

I am using a rooted Moto G5 Plus that I bought from Amazon (no ads, 64 GB ROM & 4 GB RAM) with the stock software it was shipped with. As far as I understand, with a rooted phone, to update your software you just need to flash (1) the latest OTA update .zip file, and then (2) flash the root package .zip file again to retain root. However, unlike other phones, I can't find these OTA software update .zip files ANYWHERE. Can someone please help?

nlinecomputers said:
I don't quite follow. Are you saying the build I am running is for Verizon only? If I put in T-Moblie sim cards in I would STILL not get the update?
Is there a way to flash the latest build in whole, not a delta upgrade?
Click to expand...
Click to collapse
Yes, that is what I am saying... Verizon had some real issues with voice quality initially, and several Verizon "specific" software updates went out to address that issue, and only to Verizon users, the rest of us (such as myself on AT&T) never got those updates.
You have to wait until Moto makes an update to the latest version from your version -AND- Verizon accepts it and allows it to be pushed out. Switching SIMs now won't matter since there is no update from your version to the latest out there, in fact, it could actually delay you getting the update because you are not on Verizon so Moto's update server may not offer it to your IMEI until it is available for pull (rather than push, which is all we have seen so far)
We do not have the full image of the ROM either, so flashing it is not possible.
The kicker is that the latest version supposedly fixes all the Verizon specific issues too. :/
---------- Post added at 05:00 PM ---------- Previous post was at 04:56 PM ----------
FamilyGuy0395 said:
I am using a rooted Moto G5 Plus that I bought from Amazon (no ads, 64 GB ROM & 4 GB RAM) with the stock software it was shipped with. As far as I understand, with a rooted phone, to update your software you just need to flash (1) the latest OTA update .zip file, and then (2) flash the root package .zip file again to retain root. However, unlike other phones, I can't find these OTA software update .zip files ANYWHERE. Can someone please help?
Click to expand...
Click to collapse
Sort of... OTA files can only be flashed on a pure stock system, no root, no TWRP, no Xposed, nothing changed in system, no removed packages, etc. If the OTA script even detects that /system was ever mounted R/W it can fail (I don't know if Moto goes that far).
To flash an OTA you must restore your stock ROM completely (/system, /boot, and any other system level partitions), and restore stock recovery, and all versions must match or the OTA script will crap out with an error.
The OTA files are out there, on this forum in various threads... you can find them along with instructions on how to apply them to rooted and stock systems.

acejavelin said:
Yes, that is what I am saying... Verizon had some real issues with voice quality initially, and several Verizon "specific" software updates went out to address that issue, and only to Verizon users, the rest of us (such as myself on AT&T) never got those updates.
You have to wait until Moto makes an update to the latest version from your version -AND- Verizon accepts it and allows it to be pushed out. Switching SIMs now won't matter since there is no update from your version to the latest out there, in fact, it could actually delay you getting the update because you are not on Verizon so Moto's update server may not offer it to your IMEI until it is available for pull (rather than push, which is all we have seen so far)
We do not have the full image of the ROM either, so flashing it is not possible.
The kicker is that the latest version supposedly fixes all the Verizon specific issues too. :/
Click to expand...
Click to collapse
Well ****. I screwed up then. I got these phones to leave Verizon and all that controlled rollout BS.(Had Droid Turbo before this) Didn't know that even on unbranded phones they would still interfere So can you rollback to the shipping rom?

nlinecomputers said:
Well ****. I screwed up then. I got these phones to leave Verizon and all that controlled rollout BS.(Had Droid Turbo before this) Didn't know that even on unbranded phones they would still interfere So can you rollback to the shipping rom?
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Click to collapse
Oh yeah... Moto's level of doing what the carriers "recommend" or whatever you want to call it, is ridiculous lately.
Good example is Nougat for the Moto X Pure Edition, if you are on Sprint or US Cellular you got it 2 months ago, but Verizon, AT&T, and T-Mobile users still haven't seen it. Except many users have figured it out, pop in a Boost Mobile SIM (not even activated) and it will grab the update almost immediately, let it apply, then swap your original SIM back in and enjoy some Nougat goodness. However that device never had a specific version for a certain carrier. Still today probably 80% of users of that FLAGSHIP device still haven't gotten an update that we know was completed in June/July, due to "partner approvals" or some such BS.
All these updates still come directly from Moto and their servers, but they are doing what the carriers tell them and only allowing it to certain devices... This has vaguely been admitted to by the mods on the official Lenovo support forums.
Honestly, many smaller brands with a history of poor update frequency get better update support than Moto's these days... My son's Axon 7 Mini already has 7.1.1 with the September update for BlueBourne, he got it the third week of September, and gets on every 3 months like clockwork. My faith in Moto is diminishing quickly, I gave them the benefit of the doubt on my last two (Moto X Pure Edition and Moto G 2015) because they were kind of transitional device during the Google-Lenovo switch over, and although my Moto G5 Plus is supported a little better I believe it is just because it is newer and not because Moto got better.
Chances this will be last Moto device? Let's just say this could be my last Moto device, and I have been a big Motorola fan for many years.

@acejavelin That can't be true for every phone. On the OnePlus 5, I am able to flash an OTA update through TWRP and then flash the root package and everything works fine.

Can anyone link me where to find OTA updates for Moto G5 Plus and, if necessary, instructions? I don't see why the instructions would be any different from the OnePlus 5, other than Motorola making it harder on purpose.

FamilyGuy0395 said:
@acejavelin That can't be true for every phone. On the OnePlus 5, I am able to flash an OTA update through TWRP and then flash the root package and everything works fine.
Click to expand...
Click to collapse
Never said it was true for every phone or manufacturer, but that is the way it is with Moto devices... You cannot flash an OTA with TWRP, the script checks (among other things) the recovery and will fail if it doesn't have the correct signature, same with the modems, bootloader, partition table, and things in /system. Moto OTA updates are VERY picky and will fail at the drop of a hat on a device that is not purely stock.
The only work around, that works in SOME cases with Moto devices, is using FlashFire by Chainfire, but that is hit and miss, depends on what is updated.

There is a thread here that has TWRP flashable OTA updates. I flashed myself to the latest USA version just this week using them...

Karlinski said:
There is a thread here that has TWRP flashable OTA updates. I flashed myself to the latest USA version just this week using them...
Click to expand...
Click to collapse
Do you have a link to this thread? I am curious how the modems, partition table, and bootloader updates are handled since TWRP doesn't have the correct signature to write to these partitions. I can see where it could maybe update the boot and system partitions if they were extracted from the ROM, even if they are differential deltas, but my guess is that a "TWRP flashable" OTA is mearly an extract of a blank device's boot and system partition or just he changes, and packed into an OpenRecovery script, and not the "real" OTA file.

https://forum.xda-developers.com/g5-plus/development/rom-twrp-flashable-stock-builds-t3675616

Karlinski said:
https://forum.xda-developers.com/g5-plus/development/rom-twrp-flashable-stock-builds-t3675616
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Click to collapse
Ahh... OK... Read through those, can see they are ROM's that someone created from the OTA's and factory images, not the actual OTA's and cannot be used with a locked bootloader, . And if you read through it, they don't upgrade some partitions, like modems, and they have modified boot images that disable DM-Verity and force disable encryption...
They even clearly say:
Q9Nap said:
Do NOT attempt to apply standard OTAs over these builds; they will fail.
Click to expand...
Click to collapse
Don't get me wrong, I appreciate any developers work, but these are ROMs, just not very custom as they are essentially stock with near no modifications.

acejavelin said:
Ahh... OK... Read through those, can see they are ROM's that someone created from the OTA's and factory images, not the actual OTA's and cannot be used with a locked bootloader, . And if you read through it, they don't upgrade some partitions, like modems, and they have modified boot images that disable DM-Verity and force disable encryption...
They even clearly say:
Don't get me wrong, I appreciate any developers work, but these are ROMs, just not very custom as they are essentially stock with near no modifications.
Click to expand...
Click to collapse
The TWRP flashable stock builds DO upgrade the modem.
As stated in the OP, the only partitions NOT upgraded are gpt and bootloader.
I didn't omit these partitions because they can't be written; I omitted them to prevent potential issues for people who really don't know what they're doing.
Disabling dm-verity is required due to some partitions unavoidably losing their oem signatures during the conversion process.
Disabling force encryption is practically required, as TWRP seems buggy with it enabled.
The intended purpose of these builds is to provide a dead simple (and safe) way for users to return to stock.
I have linked useful tools at the bottom of the OP for those interested in making their own modifications to these stock builds.
Hope this helps :good:

Q9Nap said:
Hope this helps :good:
Click to expand...
Click to collapse
It does actually, thank you... Obviously I have a lot to learn about the differences between current devices and older Moto devices I am used to working.

Related

Retail XT1625 still on MPJ24.139-48. Why haven't I received the new security patch?

Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
NDS02 said:
Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
Click to expand...
Click to collapse
No, MPJ24.139-64 is the latest stock firmware. Not sure why you aren't getting it, unless you are on a custom recovery. That would prevent you from getting the update. I too have the XT1625 and I had to return my device to stock recovery before I received the update. There is a thread somewhere in the forum (might be in G4+) that tells you how.
However, if you are on full stock with no modifications then I have no idea why you aren't getting it.
I am indeed on full stock, I just bought this phone factory unlocked last week from a retail store and I really don't know why I haven't received an update for it. Is there any way that I can force it to update without unlocking the bootloader and just flashing the new stock image? I want to receive the Android 7.0 update when that comes out, but I would also like to update to the most recent build.
Can I sideload the OTA without voiding my warranty and also still get the Android N update when it becomes available? If so how?
If you have any answers I would greatly appreciate them.
NDS02 said:
I am indeed on full stock, I just bought this phone factory unlocked last week from a retail store and I really don't know why I haven't received an update for it. Is there any way that I can force it to update without unlocking the bootloader and just flashing the new stock image? I want to receive the Android 7.0 update when that comes out, but I would also like to update to the most recent build.
Can I sideload the OTA without voiding my warranty and also still get the Android N update when it becomes available? If so how?
If you have any answers I would greatly appreciate them.
Click to expand...
Click to collapse
If you are 100% certain the bootloader is still locked then the only thing I can suggest is to contact Motorola Customer Service and find out why it isn't updating. Or return to the store where you purchased it. But my phone downloaded the update even before I returned to stock recovery. I then saved it to my SDCard, returned to stock, and put the update back in the proper folder. When I rebooted it updated the normal way. Was it unopened when you bought it? Maybe the store did something to affect the update. Also, I am on the USA version and assume you are as well.
It is a USA version.
I already called Motorola customer service and they said that the Moto G4 receives updates in batches and that whether or not I receive the security update is based entirely on my carrier. I have Straight Talk AT&T. I've also tried it with a Sprint SIM card and it didn't update either.
When I brought it back to the store I purchased it from (Best Buy), they said that since it's an unlocked phone it will receive updates directly from Motorola, and it doesn't matter what carrier it's on.
NDS02 said:
It is a USA version.
I already called Motorola customer service and they said that the Moto G4 receives updates in batches and that whether or not I receive the security update is based entirely on my carrier. I have Straight Talk AT&T. I've also tried it with a Sprint SIM card and it didn't update either.
When I brought it back to the store I purchased it from (Best Buy), they said that since it's an unlocked phone it will receive updates directly from Motorola, and it doesn't matter what carrier it's on.
Click to expand...
Click to collapse
Best Buy is correct. As far as Motorola Customer Service, the answer one gets from to any question depends on who you ask. I have never had to call them, but other users here on XDA have had a wide variety of results. Sometimes calling back and trying a different rep yields better results. Maybe clarifying your phone model/type and the fact you have an unlocked phone would help.
Other than that my friend, I am out of suggestions.
I'm also still on -48. Purchased from Costco.
Sent from my Moto G (4) using Tapatalk
NDS02 said:
Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
Click to expand...
Click to collapse
From all the threads and surfing on different sites I have come to a conclusion that the MPJ24.139-63/64 updates is only for amazon variant , because on the official Motorola site the said update is only for amazon variant . And the latest for non-amazon is the MPJ24.139-48/49
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
Mansuur said:
From all the threads and surfing on different sites I have come to a conclusion that the MPJ24.139-63/64 updates is only for amazon variant , because on the official Motorola site the said update is only for amazon variant . And the latest for non-amazon is the MPJ24.139-48/49
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
Click to expand...
Click to collapse
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Can you share the blur file update?
---------- Post added at 07:59 PM ---------- Previous post was at 07:58 PM ----------
pastorbob62 said:
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Click to expand...
Click to collapse
Can you share the blur file update?
pastorbob62 said:
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Click to expand...
Click to collapse
Okay , but a lot of Moto G4 users are still on MPJ24.139-48 and not getting the update , especially the ones who are on MPJ24.139-49 . I have not read a single comment from a MPJ24.139-49 user that he/she got the july patch to MPJ24.139-63/64 .
There is a person on the official Lenovo Motorola forums where he wrote that he bought two devices from the same retailer and one of the devices got the update immediately to MPJ24.139-64 but the other one is still stuck on MPJ24.139-49 . Can you help me with that .
I have tried to install the blur files available on the forums but it gives the error because the update is for 139-48 users not 139-49 ones . I have also tried to install the Full Stock MPJ24.139-64 but still gives the " wrong footer " error .
Thanks !
Mansuur said:
Okay , but a lot of Moto G4 users are still on MPJ24.139-48 and not getting the update , especially the ones who are on MPJ24.139-49 . I have not read a single comment from a MPJ24.139-49 user that he/she got the july patch to MPJ24.139-63/64 .
There is a person on the official Lenovo Motorola forums where he wrote that he bought two devices from the same retailer and one of the devices got the update immediately to MPJ24.139-64 but the other one is still stuck on MPJ24.139-49 . Can you help me with that .
I have tried to install the blur files available on the forums but it gives the error because the update is for 139-48 users not 139-49 ones . I have also tried to install the Full Stock MPJ24.139-64 but still gives the " wrong footer " error .
Thanks !
Click to expand...
Click to collapse
I have no idea. All I know is that my XT1625 16 Gbyte USA version updated without any issues from -48 to -64 (back in October). The -49 version is a completely different animal (maybe the G4+) and I have no experience with it. You might check your Software Channel under Settings/About Phone and see which one you are on (I am on the retus Software Channel), but other than that I have no clue, unless the version hardware is different.
Again, you are talking apples and oranges when referring to the -49 version.
pastorbob62 said:
I have no idea. All I know is that my XT1625 16 Gbyte USA version updated without any issues from -48 to -64 (back in October). The -49 version is a completely different animal (maybe the G4+) and I have no experience with it. You might check your Software Channel under Settings/About Phone and see which one you are on (I am on the retus Software Channel), but other than that I have no clue, unless the version hardware is different.
Again, you are talking apples and oranges when referring to the -49 version.
Click to expand...
Click to collapse
Hahahaha .....
Mine is also ( G4 )ATHENE XT1625 RETUS version , not ( G4+ ).
Available firmware versions for XT1625 are :
MPJ24.139-48
MPJ24.139-49 , and
MPJ24.139-64 . You can check on https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
For some reason a some users got update from -48 to -64 and some got -48 to -49 and got stuck with it . I do not know what is going on . Just hoping to get the NOUGAT UPDATE . I am also very confused about the number system .
I would love to keep this thread going. I am in the same boat. I have a Moto G4 (Non-Plus) XT1625 Retus version. I am still on MPJ24.139-48. If you review Motorola's website...it says the latest version available is MPJ24.139-64. However, I have never received this OTA update. As a matter of fact I have tried to install this firmware from their website before and while it installs I get error crashes.
As far as I can tell from my research, in the US... some users got 64 but a lot of people are still on 48. Any thoughts? I would love to get this solved. Oh! and before you ask NO i don,t own the amazon variant!
30mmrain said:
I would love to keep this thread going. I am in the same boat. I have a Moto G4 (Non-Plus) XT1625 Retus version. I am still on MPJ24.139-48. If you review Motorola's website...it says the latest version available is MPJ24.139-64. However, I have never received this OTA update. As a matter of fact I have tried to install this firmware from their website before and while it installs I get error crashes.
As far as I can tell from my research, in the US... some users got 64 but a lot of people are still on 48. Any thoughts? I would love to get this solved. Oh! and before you ask NO i don,t own the amazon variant!
Click to expand...
Click to collapse
If you are on 139-48 try this OTA update .
https://forum.xda-developers.com/moto-g4/help/amazon-xt1625-ota-t3474128
Mansuur said:
If you are on 139-48 try this OTA update .
https://forum.xda-developers.com/moto-g4/help/amazon-xt1625-ota-t3474128
Click to expand...
Click to collapse
Good news this image worked! I am not on mpj25.139-64 :good: thanks.
Now on to the next problem... Relocking the bootloader. Ever since I unlocked it the first time... I have not been able to lock it. It errors out and asks for an official signed image. Which confuses me... Since ever one I've installed (minus the custom Roms ) have been. If anyone here has suggested fix let me know... Otherwise. I'll create another thread so I don't hijack this one.
Thanks again
30mmrain said:
Good news this image worked! I am not on mpj25.139-64 :good: thanks.
Now on to the next problem... Relocking the bootloader. Ever since I unlocked it the first time... I have not been able to lock it. It errors out and asks for an official signed image. Which confuses me... Since ever one I've installed (minus the custom Roms ) have been. If anyone here has suggested fix let me know... Otherwise. I'll create another thread so I don't hijack this one.
Thanks again
Click to expand...
Click to collapse
For that you have to install full stock/factory image which will re-lock your bootloader . But , that will erase all of your data . You can find tutorials on forum , no need to create another thread .
https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
Mansuur said:
For that you have to install full stock/factory image which will re-lock your bootloader . But , that will erase all of your data . You can find tutorials on forum , no need to create another thread .
https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
Click to expand...
Click to collapse
When I was on mpj24.139-48... I tried flashing the full image downloaded from Motorola's site. Still ran into the same issue. I don't mind that it will wipe my data.
On that link you sent over. Which file to download? I see the xt1625 folder and I see the Amazon firmware in it... But I am unsure what the other firmware is. I also see the Athens mpj25.139-64 folder on the main page below. Which is the safe file?
Thanks
30mmrain said:
When I was on mpj24.139-48... I tried flashing the full image downloaded from Motorola's site. Still ran into the same issue. I don't mind that it will wipe my data.
On that link you sent over. Which file to download? I see the xt1625 folder and I see the Amazon firmware in it... But I am unsure what the other firmware is. I also see the Athens mpj25.139-64 folder on the main page below. Which is the safe file?
Thanks
Click to expand...
Click to collapse
Try the the one with this name " XT1625-XT1644_ATHENE_RETUS_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip " .
Have you tried flashing through fastboot mode ?
Mansuur said:
Try the the one with this name " XT1625-XT1644_ATHENE_RETUS_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip " .
Have you tried flashing through fastboot mode ?
Click to expand...
Click to collapse
Yeah minus... The custom Roms that is where I have always been flashing. On the custom side of things I was using TWRP.
Alright... I will try flashing the file is suggest and I'll post back here shortly

If I install a custom ROM on the XT1687, how do I return to stock?

Apologies if this has been asked before or if this is a stupid question, but it appears there are no stock images of the XT1687 (US unlocked) version of this phone?
This makes the idea of unlocking the bootloader and trying out custom ROMs kinda iffy if there's no way to easily return to stock. My Nexus, HTC and Samsung phones, for example, could easily be restored to the stock OS with a computer. Only thing I can find for this phone is OTA updates that can be sideloaded... nothing that would enable me to return to stock everything (recovery, OS, etc.) easily in the event that I would want to.
Is there something I'm missing that's different with Motorola phones?
Yes, you can easily go back to stock, I've done it a few times already. You can find threads & info here on it if you search around. Check in settings to see which build you have and the official firmware for Moto G5 Plus (aka potter) is located here:
https://mirrors.lolinet.com/firmware/moto/potter/official/
Some have received OTA upgrades but so far Moto hasn't officially posted those, so the above are what you originally got on your phone and any newer ones will appear there when available.
Dahenjo said:
Yes, you can easily go back to stock, I've done it a few times already. You can find threads & info here on it if you search around. Check in settings to see which build you have and the official firmware for Moto G5 Plus (aka potter) is located here:
https://mirrors.lolinet.com/firmware/moto/potter/official/
Some have received OTA upgrades but so far Moto hasn't officially posted those, so the above are what you originally got on your phone and any newer ones will appear there when available.
Click to expand...
Click to collapse
I don't think any XT1687s have gotten updates to .67, and in fact when I flashed .67 to my phone VoLTE and T-Mobile wifi calling stopped working even though the software channel still says retus...I imagine there are updated binaries for said functions that is why we in the US haven't got the update
bakedpatato said:
I don't think any XT1687s have gotten updates to .67, and in fact when I flashed .67 to my phone VoLTE and T-Mobile wifi calling stopped working even though the software channel still says retus...I imagine there are updated binaries for said functions that is why we in the US haven't got the update
Click to expand...
Click to collapse
I'm running the debloated/deodexed .67-based stock ROM and mine also still shows retus in settings. Everything works identically well to my "assigned" .33 from before, but I'm on AT&T so don't use VoLTE.
Return to stock
I have a moto g5 plus xt1687, where can I download a stock rom. I am currently rooted and do not have a backup to the original rom. What are my options? Thanks.

My Moto G5 Plus won't update..

So as the title suggests. I bought my phone 2 months ago, and since I got it it hasn't updated once. Nothing, not so much as a security patch or anything.
I've tried googling this but nothing comes up. I obviously check via system update - and it says it's up to date.
My build number ends 137-33.
Android security patch 1st January 2017.
It's not rooted. And all stock.
Is this normal?
My phone came with same build and you're not alone. Twiddling thumbs may help with the long wait, or root and try some custom ROMs. I've got the June 5th security patch running CyberOS which is based on Android 7.1.2 and other custom ROMs are similar. There's a debloated stock ROM based on India's G5+ update (they got one already) with the March patch at least. That said, there are rumbles ours is finally coming soon if you do want to remain stock and get the OTA.
What does it say under Settings > About Phone> Software Channel?
There hasnt been an update for the UK Moto G5 Plus yet.
Dahenjo said:
.There's a debloated stock ROM based on India's G5+ update (they got one already) with the March patch at least. That said, there are rumbles ours is finally coming soon if you do want to remain stock and get the OTA.
Click to expand...
Click to collapse
I asked a similar question in a separate thread and maybe you know, is the update 137-35-5 that is available as a zip able to be flashed over this same build, 137-33 I have now? I unlocked my bootloader but stopped short of flashing twrp or rooting. I think the 35-5 update only has the May security patch only but someone uploaded the full firmware. Any opinions are welcome.
MrBelter said:
There hasnt been an update for the UK Moto G5 Plus yet.
Click to expand...
Click to collapse
Yeah, I cannot believe that some regions were being updated months ago to March and subsequently May security patches and the UK is still yet to receive any updates at all. Why do manufacturers make their lives so much more difficult by having such variances by region? A single software version for all regions seems to work just fine for Google and their Nexus/Pixel lines.
surrealjam said:
Yeah, I cannot believe that some regions were being updated months ago to March and subsequently May security patches and the UK is still yet to receive any updates at all. Why do manufacturers make their lives so much more difficult by having such variances by region? A single software version for all regions seems to work just fine for Google and their Nexus/Pixel lines.
Click to expand...
Click to collapse
I fully agree with you mate and i think it is only going to get worse with Lenovo pumping out more and more models.
I am in same boat my friend

H915 rooted users

Hi I'm looking for h915 users of the Canadian v20 that have successfully rooted their phones. I have many questions and concerns to ask concerning the h915.
I don't know if in 2018, will there still be h915 Users since not much developments for the h915.
Welcome to the small group of Canadian 915 users. Allow me to summarize your information quickly.
If you have received the latest security patch pushed OTA, you're unfortunately out of luck and can not safely root your V20. I unfortunately downloaded the update before I even reached home during the day I purchased mine... Boy, do I regret that terribly. I want root so terribly bad.
Secondly, if you have NOT run the latest security patch, you can flash the US 996 version and successfully achieve root without any problem. The only issues that may arise are baseband incompatibilities, but those are easily corrected by flashing back a 915baseband.zip found here in the forum.
To clarify the aforementioned security patches; In your settings -> software info ... you'll find 'Android Security Patch Level'. If it reads May 1, 2017 then you're out of luck. That bumped your software version from something like H91510d to H91510q. If I'm not mistaken, I believe '10d' was the latest software version released by LG that would allow us to cross flash software versions. Later versions are patched up and locked down.
If you're v10d then hallelujah for you brother!
*If anyone has a correction on this info, please chime in!*
murph187 said:
Welcome to the small group of Canadian 915 users. Allow me to summarize your information quickly.
If you have received the latest security patch pushed OTA, you're unfortunately out of luck and can not safely root your V20. I unfortunately downloaded the update before I even reached home during the day I purchased mine... Boy, do I regret that terribly. I want root so terribly bad.
Secondly, if you have NOT run the latest security patch, you can flash the US 996 version and successfully achieve root without any problem. The only issues that may arise are baseband incompatibilities, but those are easily corrected by flashing back a 915baseband.zip found here in the forum.
To clarify the aforementioned security patches; In your settings -> software info ... you'll find 'Android Security Patch Level'. If it reads May 1, 2017 then you're out of luck. That bumped your software version from something like H91510d to H91510q. If I'm not mistaken, I believe '10d' was the latest software version released by LG that would allow us to cross flash software versions. Later versions are patched up and locked down.
If you're v10d then hallelujah for you brother!
*If anyone has a correction on this info, please chime in!*
Click to expand...
Click to collapse
I was told that you can use lgup to downgrade to h91510e or h91510d since h91510q doesn't have anti-rollback features. So if thats the case I still have the option to start ?
darkknight200 said:
I was told that you can use lgup to downgrade to h91510e or h91510d since h91510q doesn't have anti-rollback features. So if thats the case I still have the option to start ?
Click to expand...
Click to collapse
It looks like I was misinformed the entire time. Well then! Give it shot buddy, I thought that 10q was ARB enabled. According to a deeper check on my own device, it comes back ARB=0. We're all aware what that means ?.
Now I'm very very curious. I'd love to follow your progress and see how you make out with this my friend. There's just one last thought to keep in mind though; LG consumer relations department for their software updates has officially confirmed the next April security patch will ship Android 8.0.
Wait for a taste of the Oreo? Or root now and make the update a little more difficult in 3-4 weeks. Either way I'm half tempted to take the plunge myself now too!
murph187 said:
It looks like I was misinformed the entire time. Well then! Give it shot buddy, I thought that 10q was ARB enabled. According to a deeper check on my own device, it comes back ARB=0. We're all aware what that means ?.
Now I'm very very curious. I'd love to follow your progress and see how you make out with this my friend. There's just one last thought to keep in mind though; LG consumer relations department for their software updates has officially confirmed the next April security patch will ship Android 8.0.
Wait for a taste of the Oreo? Or root now and make the update a little more difficult in 3-4 weeks. Either way I'm half tempted to take the plunge myself now too!
Click to expand...
Click to collapse
I would wait for Oreo to come to v30 and g6 before getting excited. Who knows, their Oreo update suppose to come in March and still hasn't.
As for rooting, im still hesitant to pull the trigger. I still need to find out if my LTE on freedom mobile is going to be affected even after restoring the basebands.
darkknight200 said:
I would wait for Oreo to come to v30 and g6 before getting excited. Who knows, their Oreo update suppose to come in March and still hasn't.
As for rooting, im still hesitant to pull the trigger. I still need to find out if my LTE on freedom mobile is going to be affected even after restoring the basebands.
Click to expand...
Click to collapse
https://forum.xda-developers.com/v20/how-to/h915-guide-fix-lagg-signal-root-lg-v20-t3699540
Freedom/wind functioning just fine according to this thread.
As for the V30; Oreo beta release is already out to the entire country of South Korea for the V30, for a few weeks. A small select few of American users have already received this beta as well.
G6; China has already been testing 8.0.
Seeing as 8.1 is already released, it's highly presumed by a many sources that LG will likely skip 8.0 altogether and push 8.1 to our devices. 8.0 merely serves as a means to identify larger incompatibilitys/bugs.
i just rooted my h915 with this thread https://forum.xda-developers.com/v20/how-to/guide-root-twrp-lg-v20-using-dirtysanta-t3722278
it is much simpler process compared to the older dirtyelf method. The thread op was very helpful in getting through it.
darkknight200 said:
i just rooted my h915 with this thread https://forum.xda-developers.com/v20/how-to/guide-root-twrp-lg-v20-using-dirtysanta-t3722278
it is much simpler process compared to the older dirtyelf method. The thread op was very helpful in getting through it.
Click to expand...
Click to collapse
Thank you so much for this input brother. I'm strongly considering this now. How is your cell signal/LATE speeds? FM radio functioning correctly as well? Any odd vibrations upon bootup?
murph187 said:
Thank you so much for this input brother. I'm strongly considering this now. How is your cell signal/LATE speeds? FM radio functioning correctly as well? Any odd vibrations upon bootup?
Click to expand...
Click to collapse
hmm it turns out i can't connect to freedom mobile. Im working with the op to resolve the issue. I will update when i can get my signal working along with root.
update 1: so I was told to use lgup to install the us99610f kdz and factory reset and now I have signal again. Now I am gonna use the same process of the guide i used again to root the now converted device.
update 2: i have gone thru the guide again and have achieved root + freedom mobile signal on my phone.
update3: I have installed weta rom and it is working all fine with signal.
the op of that thread @dksoni411 will be including a separate guide for h915 users in that thread since it has additional steps to follow. In the meantime, i can help you if you want to get root on the h915.
murph187 said:
It looks like I was misinformed the entire time. Well then! Give it shot buddy, I thought that 10q was ARB enabled. According to a deeper check on my own device, it comes back ARB=0. We're all aware what that means .
Now I'm very very curious. I'd love to follow your progress and see how you make out with this my friend. There's just one last thought to keep in mind though; LG consumer relations department for their software updates has officially confirmed the next April security patch will ship Android 8.0.
Wait for a taste of the Oreo? Or root now and make the update a little more difficult in 3-4 weeks. Either way I'm half tempted to take the plunge myself now too!
Click to expand...
Click to collapse
Could you share the link where announcement was made about releasing Android Oreo for LG V20?
dksoni411 said:
Could you share the link where announcement was made about releasing Android Oreo for LG V20?
Click to expand...
Click to collapse
i made this thread https://www.reddit.com/r/lgv20/comm..._v20_canadian_update/?st=jeh88vej&sh=d1dca001.
keep in mind i asked for info on the h915 since its been stuck on may security patch.
Lge security product is suppose to be the best accurate info compared to the customer rep of lg social media accounts.
darkknight200 said:
hmm it turns out i can't connect to freedom mobile. Im working with the op to resolve the issue. I will update when i can get my signal working along with root.
update 1: so I was told to use lgup to install the us99610f kdz and factory reset and now I have signal again. Now I am gonna use the same process of the guide i used again to root the now converted device.
update 2: i have gone thru the guide again and have achieved root + freedom mobile signal on my phone.
update3: I have installed weta rom and it is working all fine with signal.
Click to expand...
Click to collapse
Did you try installing the 915 baseband.zip from post #6 for your inability to connect to freedom?
murph187 said:
Did you try installing the 915 baseband.zip from post #6 for your inability to connect to freedom?
Click to expand...
Click to collapse
no i used patched lgup to flash us99610f kdz to get working signal and then did the whole guide again to get a working signal rooted h915 phone. Afterwards no need to do any baseband installing as the signal is strong as how it was on normal h915.
Wifi calling working on freedom after root?
EnIXmA said:
Wifi calling working on freedom after root?
Click to expand...
Click to collapse
No wifi calling.

Still on Build number: NPN25.137-33 (Brand New Handset) XT1687 - Need Advice

Greetings devs and members:
I have recently begun using a Moto G5 Plus (XT1687 - N. American SKU) that was never updated (due to being in a drawer someplace).
I know that many things have been unlocked and improved by the devs for this particular handset. My question is simply this:
How should I update it? Should I update it?
Should I go OTA (retus) (currently blocking), or should I bypass everything and go directly to Oreo (using the update file, after a factory reset and such)?
Or, hell should I stick with Nougat right now? It seems that lots of folks are having issues, and I just wanted a more informed opinion.
Thank you.
sinister008 said:
Greetings devs and members:
I have recently begun using a Moto G5 Plus (XT1687) that was never updated (due to being in a drawer someplace).
I know that many things have been unlocked and improved by the devs for this particular handset. My question is simply this:
How should I update it? Should I update it?
Should I go OTA (retus) (currently blocking), or should I bypass everything and go directly to Oreo (using the update file, after a factory reset and such)?
Or, hell should I stick with Nougat right now? It seems that lots of folks are having issues, and I just wanted a more informed opinion.
Thank you.
Click to expand...
Click to collapse
To stay with Nougat is not a bad choice, it's a well working system.
If you want to get to Oreo just apply all the OTA updates until you're there. No need to do anything else if your device isn't rooted or the system has been tampered in any other way.
Both firmwares seem to work well.
If the phone is not rooted, then OTA updates are the easiest. Make sure the phone is fully charged or plug it in first. Go to about phone, go to check system updates, accept OTAs until it says up to date, which is likely be Oreo. If it stops at -18 the it may take a few days before the phone alters you to Oreo update.

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