Retail XT1625 still on MPJ24.139-48. Why haven't I received the new security patch? - Moto G4 Questions & Answers

Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.

NDS02 said:
Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
Click to expand...
Click to collapse
No, MPJ24.139-64 is the latest stock firmware. Not sure why you aren't getting it, unless you are on a custom recovery. That would prevent you from getting the update. I too have the XT1625 and I had to return my device to stock recovery before I received the update. There is a thread somewhere in the forum (might be in G4+) that tells you how.
However, if you are on full stock with no modifications then I have no idea why you aren't getting it.

I am indeed on full stock, I just bought this phone factory unlocked last week from a retail store and I really don't know why I haven't received an update for it. Is there any way that I can force it to update without unlocking the bootloader and just flashing the new stock image? I want to receive the Android 7.0 update when that comes out, but I would also like to update to the most recent build.
Can I sideload the OTA without voiding my warranty and also still get the Android N update when it becomes available? If so how?
If you have any answers I would greatly appreciate them.

NDS02 said:
I am indeed on full stock, I just bought this phone factory unlocked last week from a retail store and I really don't know why I haven't received an update for it. Is there any way that I can force it to update without unlocking the bootloader and just flashing the new stock image? I want to receive the Android 7.0 update when that comes out, but I would also like to update to the most recent build.
Can I sideload the OTA without voiding my warranty and also still get the Android N update when it becomes available? If so how?
If you have any answers I would greatly appreciate them.
Click to expand...
Click to collapse
If you are 100% certain the bootloader is still locked then the only thing I can suggest is to contact Motorola Customer Service and find out why it isn't updating. Or return to the store where you purchased it. But my phone downloaded the update even before I returned to stock recovery. I then saved it to my SDCard, returned to stock, and put the update back in the proper folder. When I rebooted it updated the normal way. Was it unopened when you bought it? Maybe the store did something to affect the update. Also, I am on the USA version and assume you are as well.

It is a USA version.
I already called Motorola customer service and they said that the Moto G4 receives updates in batches and that whether or not I receive the security update is based entirely on my carrier. I have Straight Talk AT&T. I've also tried it with a Sprint SIM card and it didn't update either.
When I brought it back to the store I purchased it from (Best Buy), they said that since it's an unlocked phone it will receive updates directly from Motorola, and it doesn't matter what carrier it's on.

NDS02 said:
It is a USA version.
I already called Motorola customer service and they said that the Moto G4 receives updates in batches and that whether or not I receive the security update is based entirely on my carrier. I have Straight Talk AT&T. I've also tried it with a Sprint SIM card and it didn't update either.
When I brought it back to the store I purchased it from (Best Buy), they said that since it's an unlocked phone it will receive updates directly from Motorola, and it doesn't matter what carrier it's on.
Click to expand...
Click to collapse
Best Buy is correct. As far as Motorola Customer Service, the answer one gets from to any question depends on who you ask. I have never had to call them, but other users here on XDA have had a wide variety of results. Sometimes calling back and trying a different rep yields better results. Maybe clarifying your phone model/type and the fact you have an unlocked phone would help.
Other than that my friend, I am out of suggestions.

I'm also still on -48. Purchased from Costco.
Sent from my Moto G (4) using Tapatalk

NDS02 said:
Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
Click to expand...
Click to collapse
From all the threads and surfing on different sites I have come to a conclusion that the MPJ24.139-63/64 updates is only for amazon variant , because on the official Motorola site the said update is only for amazon variant . And the latest for non-amazon is the MPJ24.139-48/49
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images

Mansuur said:
From all the threads and surfing on different sites I have come to a conclusion that the MPJ24.139-63/64 updates is only for amazon variant , because on the official Motorola site the said update is only for amazon variant . And the latest for non-amazon is the MPJ24.139-48/49
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
Click to expand...
Click to collapse
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?

Can you share the blur file update?
---------- Post added at 07:59 PM ---------- Previous post was at 07:58 PM ----------
pastorbob62 said:
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Click to expand...
Click to collapse
Can you share the blur file update?

pastorbob62 said:
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Click to expand...
Click to collapse
Okay , but a lot of Moto G4 users are still on MPJ24.139-48 and not getting the update , especially the ones who are on MPJ24.139-49 . I have not read a single comment from a MPJ24.139-49 user that he/she got the july patch to MPJ24.139-63/64 .
There is a person on the official Lenovo Motorola forums where he wrote that he bought two devices from the same retailer and one of the devices got the update immediately to MPJ24.139-64 but the other one is still stuck on MPJ24.139-49 . Can you help me with that .
I have tried to install the blur files available on the forums but it gives the error because the update is for 139-48 users not 139-49 ones . I have also tried to install the Full Stock MPJ24.139-64 but still gives the " wrong footer " error .
Thanks !

Mansuur said:
Okay , but a lot of Moto G4 users are still on MPJ24.139-48 and not getting the update , especially the ones who are on MPJ24.139-49 . I have not read a single comment from a MPJ24.139-49 user that he/she got the july patch to MPJ24.139-63/64 .
There is a person on the official Lenovo Motorola forums where he wrote that he bought two devices from the same retailer and one of the devices got the update immediately to MPJ24.139-64 but the other one is still stuck on MPJ24.139-49 . Can you help me with that .
I have tried to install the blur files available on the forums but it gives the error because the update is for 139-48 users not 139-49 ones . I have also tried to install the Full Stock MPJ24.139-64 but still gives the " wrong footer " error .
Thanks !
Click to expand...
Click to collapse
I have no idea. All I know is that my XT1625 16 Gbyte USA version updated without any issues from -48 to -64 (back in October). The -49 version is a completely different animal (maybe the G4+) and I have no experience with it. You might check your Software Channel under Settings/About Phone and see which one you are on (I am on the retus Software Channel), but other than that I have no clue, unless the version hardware is different.
Again, you are talking apples and oranges when referring to the -49 version.

pastorbob62 said:
I have no idea. All I know is that my XT1625 16 Gbyte USA version updated without any issues from -48 to -64 (back in October). The -49 version is a completely different animal (maybe the G4+) and I have no experience with it. You might check your Software Channel under Settings/About Phone and see which one you are on (I am on the retus Software Channel), but other than that I have no clue, unless the version hardware is different.
Again, you are talking apples and oranges when referring to the -49 version.
Click to expand...
Click to collapse
Hahahaha .....
Mine is also ( G4 )ATHENE XT1625 RETUS version , not ( G4+ ).
Available firmware versions for XT1625 are :
MPJ24.139-48
MPJ24.139-49 , and
MPJ24.139-64 . You can check on https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
For some reason a some users got update from -48 to -64 and some got -48 to -49 and got stuck with it . I do not know what is going on . Just hoping to get the NOUGAT UPDATE . I am also very confused about the number system .

I would love to keep this thread going. I am in the same boat. I have a Moto G4 (Non-Plus) XT1625 Retus version. I am still on MPJ24.139-48. If you review Motorola's website...it says the latest version available is MPJ24.139-64. However, I have never received this OTA update. As a matter of fact I have tried to install this firmware from their website before and while it installs I get error crashes.
As far as I can tell from my research, in the US... some users got 64 but a lot of people are still on 48. Any thoughts? I would love to get this solved. Oh! and before you ask NO i don,t own the amazon variant!

30mmrain said:
I would love to keep this thread going. I am in the same boat. I have a Moto G4 (Non-Plus) XT1625 Retus version. I am still on MPJ24.139-48. If you review Motorola's website...it says the latest version available is MPJ24.139-64. However, I have never received this OTA update. As a matter of fact I have tried to install this firmware from their website before and while it installs I get error crashes.
As far as I can tell from my research, in the US... some users got 64 but a lot of people are still on 48. Any thoughts? I would love to get this solved. Oh! and before you ask NO i don,t own the amazon variant!
Click to expand...
Click to collapse
If you are on 139-48 try this OTA update .
https://forum.xda-developers.com/moto-g4/help/amazon-xt1625-ota-t3474128

Mansuur said:
If you are on 139-48 try this OTA update .
https://forum.xda-developers.com/moto-g4/help/amazon-xt1625-ota-t3474128
Click to expand...
Click to collapse
Good news this image worked! I am not on mpj25.139-64 :good: thanks.
Now on to the next problem... Relocking the bootloader. Ever since I unlocked it the first time... I have not been able to lock it. It errors out and asks for an official signed image. Which confuses me... Since ever one I've installed (minus the custom Roms ) have been. If anyone here has suggested fix let me know... Otherwise. I'll create another thread so I don't hijack this one.
Thanks again

30mmrain said:
Good news this image worked! I am not on mpj25.139-64 :good: thanks.
Now on to the next problem... Relocking the bootloader. Ever since I unlocked it the first time... I have not been able to lock it. It errors out and asks for an official signed image. Which confuses me... Since ever one I've installed (minus the custom Roms ) have been. If anyone here has suggested fix let me know... Otherwise. I'll create another thread so I don't hijack this one.
Thanks again
Click to expand...
Click to collapse
For that you have to install full stock/factory image which will re-lock your bootloader . But , that will erase all of your data . You can find tutorials on forum , no need to create another thread .
https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/

Mansuur said:
For that you have to install full stock/factory image which will re-lock your bootloader . But , that will erase all of your data . You can find tutorials on forum , no need to create another thread .
https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
Click to expand...
Click to collapse
When I was on mpj24.139-48... I tried flashing the full image downloaded from Motorola's site. Still ran into the same issue. I don't mind that it will wipe my data.
On that link you sent over. Which file to download? I see the xt1625 folder and I see the Amazon firmware in it... But I am unsure what the other firmware is. I also see the Athens mpj25.139-64 folder on the main page below. Which is the safe file?
Thanks

30mmrain said:
When I was on mpj24.139-48... I tried flashing the full image downloaded from Motorola's site. Still ran into the same issue. I don't mind that it will wipe my data.
On that link you sent over. Which file to download? I see the xt1625 folder and I see the Amazon firmware in it... But I am unsure what the other firmware is. I also see the Athens mpj25.139-64 folder on the main page below. Which is the safe file?
Thanks
Click to expand...
Click to collapse
Try the the one with this name " XT1625-XT1644_ATHENE_RETUS_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip " .
Have you tried flashing through fastboot mode ?

Mansuur said:
Try the the one with this name " XT1625-XT1644_ATHENE_RETUS_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip " .
Have you tried flashing through fastboot mode ?
Click to expand...
Click to collapse
Yeah minus... The custom Roms that is where I have always been flashing. On the custom side of things I was using TWRP.
Alright... I will try flashing the file is suggest and I'll post back here shortly

Related

Xt1644 us firmware

Can some provide firmware or links to US XT1644 FIRMWARE? Thanks
Try here : http://forum.xda-developers.com/moto-g4-plus/how-to/guide-newbie-resource-thread-t3386584
*Edit*
https://www.androidfilehost.com/?a=show&w=files&flid=72578
DJTeeJay said:
Try here : http://forum.xda-developers.com/moto-g4-plus/how-to/guide-newbie-resource-thread-t3386584
*Edit*
https://www.androidfilehost.com/?a=show&w=files&flid=72578
Click to expand...
Click to collapse
Any idea for what device the image ATHENE_AMZ_MPJ24.139-64_65_cid50_amz.tgz on https://www.androidfilehost.com/?a=s...les&flid=72578 is meant ?
(AMZ = ?)
I am currently running ATHENE_MPJ24.139-49_cid50_subsidy-DEFAULT_CFC.xml.zip from this source, on my XT1642 (channel reteu)
Maybe Amazon?
I appreciate everybody's help. However I can't tell if the the correct firmware listed is for US XT1644 FIRMWARE. I see I have the correct build. I have as of yet not unlocked my device. However I want to load my own backup all my images using dd command except data. Upload and post links for the United States build, as I just don't see nothing. Any help to the stock build United States build XT1644 would be great? Thanks
Also when unlocking the my device is there any issues I will run into, off the top of your heads?
Search here:
http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=100
There are three images with xt1644 RETUS.
Bender1987 said:
Search here:
http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=100
There are three images with xt1644 RETUS.
Click to expand...
Click to collapse
Thanks guy. Looks like someone took down the files. Not sure why, any other link to XT1644_ATHENE_RETUS_MPJ24.139-48_cid50_subsidy-DEFAULT_regulatory-XT1644_CFC.xml.zip
I've start downloading the file this morning without any problems. The FileFactory folder link is not down neither the files in it.
https://mirrors.lolinet.com/firmware/moto/athene/official/RETUS/
https://mirrors.lolinet.com/firmwar...subsidy-DEFAULT_regulatory-XT1644_CFC.xml.zip
9 is the latest firmware for the US model. im not sure what the very bottom one "harpia" is for?
I have bought mine unlocked and it is "retus". It has the MPJ 24.139-48 fw. Radio is M8952_70009.08.03.45R ATHENE_RETUSA_CUST.
If I check the update it says it's up-to-date.
pv979 said:
Any idea for what device the image ATHENE_AMZ_MPJ24.139-64_65_cid50_amz.tgz on https://www.androidfilehost.com/?a=s...les&flid=72578 is meant ?
(AMZ = ?)
I am currently running ATHENE_MPJ24.139-49_cid50_subsidy-DEFAULT_CFC.xml.zip from this source, on my XT1642 (channel reteu)
Click to expand...
Click to collapse
ATHENE_AMZ_MPJ24.139-64_65_cid50_amz.tgz is for the Indian variants, not the US nor European variants.
fix-this! said:
9 is the latest firmware for the US model. im not sure what the very bottom one "harpia" is for?
Click to expand...
Click to collapse
Harpia is the codename for the Moto G4 Play. Athene is the G4/G4+.
Thanks everybody for helping out. Please continue to write more info about the US XT1644 as there is not alot in on this model.
SoNic67 said:
I have bought mine unlocked and it is "retus". It has the MPJ 24.139-48 fw. Radio is M8952_70009.08.03.45R ATHENE_RETUSA_CUST.
If I check the update it says it's up-to-date.
Click to expand...
Click to collapse
yup but .9 is the latest. it has fixes for battery and the phone. i flashed it via fastboot on my XT6144 and it works great.
Well, the -49 (not 9) it's not to be found on Moto US website or OTA, it just appeared here like magic and the change log (supposedly) here. So I am not sure about it's provenience and that the fixes are not a placebo.
Anyway, I understand the "itch" to install it. Because I am so tempted myself
LE: Well, I did it. Flashed the MJP24.139-49 on my XT1644, I am restoring the apps now from backup.
Are these TWRP flashable or fastboot?
Yes, fastboot is avail after you unlock the bootloader on Motorola site (loosing the warranty).
I have booted into TWRP to root (SU systemless method), but didn't actually flash it (because I don't plan to switch to CM at this point).
SoNic67 said:
Yes, fastboot is avail after you unlock the bootloader on Motorola site (loosing the warranty).
I have booted into TWRP to root (SU systemless method), but didn't actually flash it (because I don't plan to switch to CM at this point).
Click to expand...
Click to collapse
I'm already on CM but there's the bug preventing me from receiving calls unless I turn off LTE. I'd prefer to not lose root and don't have access to a PC, so if I can wipe and flash this in TWRP, that would be perfect.
No, you can't, you need the standard recovery to get back to stock. Then you can root as I said.
As for CM13, I had used it (beta and after that nightlies) on one of my previous devices (Asus, based on Snapdragon 615, 64 bit, 3GB RAM)... but it was too unstable to use as a daily phone. Always something to be "fixed" and very often something else was breaking. Disappointed...
Security Patch Level
Can someone who has flashed the -49 build confirm what the security patch level is? Just wondering if it's the same update India and Europe received OTA.

When do i get the nougat update

I had flashed the latest rr (nougat). I flashed stock firmware now and don't seem to have the notification for the nougat update. It says mty device is up to date, my one friend has recieved the update.
vaibhavplays said:
I had flashed the latest rr (nougat). I flashed stock firmware now and don't seem to have the notification for the nougat update. It says mty device is up to date, my one friend has recieved the update.
Click to expand...
Click to collapse
Which model no your device nd which stock rom you flash
a-2-k said:
Which model no your device nd which stock rom you flash
Click to expand...
Click to collapse
Yes the device model is xt1643 and the rom I flashed is the latest one MPJ24.139-63
vaibhavplays said:
Yes the device model is xt1643 and the rom I flashed is the latest one MPJ24.139-63
Click to expand...
Click to collapse
are you 100% confirm your friend recieve OTA for nougat
a-2-k said:
are you 100% confirm your friend recieve OTA for nougat
Click to expand...
Click to collapse
99% cause it could be soak test but he doesn't even know what recovery is so I don't think ke would have soak test on his phone
vaibhavplays said:
99% cause it could be soak test but he doesn't even know what recovery is so I don't think ke would have soak test on his phone
Click to expand...
Click to collapse
I think wait for some days to receive OTA Nougat bcz i don't think anyone got officially OTA Nougat...
I can confirm this. I had flashed MPJ24.139-63 earlier and received Nougat OTA Update. But since mine was rooted and had TWRP recovery, it failed. So I took the downloaded file and flashed MPJ24.139-63 again hoping I'd get the update. But now it tells my device is up to date.
Xt1644 RETUSA
This is nothing in plain sight for people in the United States as we get the chaft everytime. Good device but thought they followed Googles lead in their device updates. Here is what is received from Lenovo
My name is Mohammed from Motorola E-mail Support and it will be my pleasure to assist you with any concern that you might have. I hope that your day is going great so far.
Please accept my apologies for any inconvenience that we may have caused you.
In this case let me tell you that you can check for updates by going to Settings > About Phone> system updates. If the device says it's up to date, and you have not received the notification update, you should wait until the notification to arrive since it is sent via OTA, by the way let me tell you that we do not send system updates in this case you can also contact your carrier about this issue since they are in charge to send it.
I would also suggest you to please keep checking our software update page periodically:
https://motorola-global-portal.custhelp.com/app/software-upgrade-news/g_id/1949/https://motorola-global-portal.custhelp.com/app/software-upgrade-news/g_id/1949/
mikerowes69 said:
This is nothing in plain sight for people in the United States as we get the chaft everytime. Good device but thought they followed Googles lead in their device updates. Here is what is received from Lenovo
My name is Mohammed from Motorola E-mail Support and it will be my pleasure to assist you with any concern that you might have. I hope that your day is going great so far.
Please accept my apologies for any inconvenience that we may have caused you.
In this case let me tell you that you can check for updates by going to Settings > About Phone> system updates. If the device says it's up to date, and you have not received the notification update, you should wait until the notification to arrive since it is sent via OTA, by the way let me tell you that we do not send system updates in this case you can also contact your carrier about this issue since they are in charge to send it.
I would also suggest you to please keep checking our software update page periodically:
https://motorola-global-portal.custhelp.com/app/software-upgrade-news/g_id/1949/https://motorola-global-portal.custhelp.com/app/software-upgrade-news/g_id/1949/
Click to expand...
Click to collapse
I can't say for all carriers but I know that most have the final say on when the updates are pushed out. Since they field calls for problems their support people have to be up to speed on each release. Almost across the board you'll see the following when you put in your carrier "This device will be upgraded to the Android 7 (Nougat) release, pending partner support."
It sucks.
vaibhavplays said:
I had flashed the latest rr (nougat). I flashed stock firmware now and don't seem to have the notification for the nougat update. It says mty device is up to date, my one friend has recieved the update.
Click to expand...
Click to collapse
How to flash stock MM firmware from latest NPJ25.93-11 Nougat firmware? Please help.
I am also waiting for the N update...I thought moto is good at delivering Android updates... and now I'm running out of patience...
Has anybody received Nougat update on Moto g4 plus in India yet
Sent from my Moto G (4) using Tapatalk
I am a beginner and wanted to know if I can iodatey G4 plus with the ota zips available online. My device is extremely new and I don't want to take any risk or void the warranty. Any suggestions! Maybe I could wait for the official update to come? Pls help.
prateekk056 said:
I am a beginner and wanted to know if I can iodatey G4 plus with the ota zips available online. My device is extremely new and I don't want to take any risk or void the warranty. Any suggestions! Maybe I could wait for the official update to come? Pls help.
Click to expand...
Click to collapse
The only way to remain risk free let the update notification arrive and then update from there. Anything else has an element of riskiness involved.
But soak test otas can be flashed if you can bear the risk
guessingagain said:
The only way to remain risk free let the update notification arrive and then update from there. Anything else has an element of riskiness involved.
But soak test otas can be flashed if you can bear the risk
Click to expand...
Click to collapse
Ok thanks!
Is there such a problem with waiting? I mean really? If you are so desperate for an upgrade install a custom ROM. It's not officially released yet and only reports of soak tests are not through Motorola. Please be patient. It's better to have it right than not.
daverobinson88 said:
Is there such a problem with waiting? I mean really? If you are so desperate for an upgrade install a custom ROM. It's not officially released yet and only reports of soak tests are not through Motorola. Please be patient. It's better to have it right than not.
Click to expand...
Click to collapse
My thoughts exactly. I can see the point if someone wants to install a custom rom, lord knows I've done it enough, but installing a soak test that could kill your real OTA or contain bad code, borders on ridiculous. If you don't have a chance of receving Nougat then I'd go for it, but AFAIK, all the G4's are going to get it. I actually had an official soak test on a previous phone and it killed my final ota.

Amazon Prime Moto G4 Nougat soak test/Indian release.

After browsing a bit I was excited to see that there has been an official Nougat release of sorts for the G4, being that my phone's bootloader is not unlockable and installing custom firmware is not an option. After reading the instructions released for the Indian version I noticed that it required MJP24.139-63/64 and I have MJP24.139-64/65. Being the adventurous soul that I am I attempted to install it. As expected I get an error that says as much, that it expects MJP24.139-63/64 and has found MJP24.139-64/65. To see if there was a way I could downgrade or if there were another version of Nougat that didn't need this I looked around some more and found this. Those instructions link to a guide that seems more focused on getting you *back* from Nougat than they do on prepping your device for it and as such those instructions link to the official Motorola website that only has the latest available firmware (what I currently have installed). The only other advice I've seen anywhere about what to do all links to a Reddit post that has subsequently been deleted so I have no way of knowing what it said.
Does anyone know what to do? Is this even possible? I would very much appreciate any help you all can offer.
MoseIlla said:
(...)As expected I get an error that says as much, that it expects MJP24.139-63/64 and has found MJP24.139-64/65.(...)
Click to expand...
Click to collapse
What is that error message?
lerg96 said:
What is that error message?
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It's as I said, it said it expected 63/64 and that I had 64/65

newbie question about versions and security updates

so I am all new with this LG updating their devices thing as this is my first LG smartphone, so this may probably sound silly
I read autoprimes thread about 10f stock (thanks for that btw, great starting point for newbies like me!) and had a look at his twitter account where I saw he linked an official LG site about security updates . Going over there and reading up it seems pretty obvious to me that getting all these google patches seemed a very good way to go, yet my H870 refuses to give me any new updates saying it is uptodate with the april version (the 10f autoprime has in his thread it seems). Yet there is this newer thread from westwood24 talking about a 10I version for the H870, yet even LG Bridge installed tells me that my 10f is the most current thing.
So is westwoods version either not really a stock thing because its made by himself into a 10I (from f) or is both my OTA update service and LG bridge blatently lieing to me about a new version?
Or is there a third "truth" I simply dont get because I am a relative android newbie?
Vaxxus said:
so I am all new with this LG updating their devices thing as this is my first LG smartphone, so this may probably sound silly
I read autoprimes thread about 10f stock (thanks for that btw, great starting point for newbies like me!) and had a look at his twitter account where I saw he linked an official LG site about security updates . Going over there and reading up it seems pretty obvious to me that getting all these google patches seemed a very good way to go, yet my H870 refuses to give me any new updates saying it is uptodate with the april version (the 10f autoprime has in his thread it seems). Yet there is this newer thread from westwood24 talking about a 10I version for the H870, yet even LG Bridge installed tells me that my 10f is the most current thing.
So is westwoods version either not really a stock thing because its made by himself into a 10I (from f) or is both my OTA update service and LG bridge blatently lieing to me about a new version?
Or is there a third "truth" I simply dont get because I am a relative android newbie?
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Updates are not only related to the model, but also to region and brand. The 10L update with June patch was available for Vodafone branded phone in Europe and few others.
This lead to the question: where is your H870 from?
In any case you can use lgup+uppercut and flash the 10L kdz if you really have a H870 (without any letters at the end)
my current "Software Version" string says V10f-EUR-XX and I bought it from a local retail store, so (to my knowledge) no provider attached.
the model number under hardware info says LG-H870.
Vaxxus said:
my current "Software Version" string says V10f-EUR-XX and I bought it from a local retail store, so (to my knowledge) no provider attached.
the model number under hardware info says LG-H870.
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And you are from? As i stated before also the region/nation is important when we speak about updates, anyway you can manually update with lgup as i said before =)
Killua96 said:
And you are from? As i stated before also the region/nation is important when we speak about updates, anyway you can manually update with lgup as i said before =)
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sorry missed that, I am from germany.
Vaxxus said:
sorry missed that, I am from germany.
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Seems like is no yet avalable for your specific model, other users confirmed it Here and Here
You can track daily lg updates looking Here every 6 hours, wait for a H870 Europe Germany or something like that.
I had the same thing like you... but I am rooted do I dirty flashed westwoods version because official updates won't work anyway. No problems found so far. If you have root too, fash it
PS: swiss version heer
odysseus84 said:
I had the same thing like you... but I am rooted do I dirty flashed westwoods version because official updates won't work anyway. No problems found so far. If you have root too, fash it
PS: swiss version heer
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mine isnt rooted yet, I stopped after I ordered the unlock bootcode from lg and read about that it stops OTA in generell. But seeing that they are none coming, or coming in a unbelievable slow pace I might as well just get it over with, head home and start flashing

Moto G5 Plus Software Update

My Moto G5 Plus is telling me that my software is up to date, yet it's still running Android 7.0, but more importantly the security patch level is 1/1/17. I don't know about major OS updates, but there MUST be at least some updates out there that I'm not getting. Can someone link me to somewhere where I can find a .zip files for all OTA updates, so I can just flash the update and then flash Magisk again to retain root? Thanks!
You are probably not receiving OTA updates since you've rooted your phone, right? There was no major updates but there was few security patches this year. Which model exactly you have? That's gonna help in providing you correct links...
I too feel like I am not on the latest version. I have two XT1687 units. I got two updates minutes after power on but I only at the March 1st update. Build NPN 25.137-43-5. Are there newer builds for the US version phone?
nlinecomputers said:
I too feel like I am not on the latest version. I have two XT1687 units. I got two updates minutes after power on but I only at the March 1st update. Build NPN 25.137-43-5. Are there newer builds for the US version phone?
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NPN25.137-83 with an August 1 security patch is the latest in the US... unless you are on Verizon, I think they are still on an older build due to voice quality issues.
acejavelin said:
NPN25.137-83 with an August 1 security patch is the latest in the US... unless you are on Verizon, I think they are still on an older build due to voice quality issues.
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I am on Verizon so that must be it. One more reason to move on to another carrier. Which is partly why I got the phones to begin with.
nlinecomputers said:
I am on Verizon so that must be it. One more reason to move on to another carrier. Which is partly why I got the phones to begin with.
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Problem is your stuck regardless of carrier now until they release an update FROM NPN25.137-43-5 to whatever... an OTA update is a differential update, meaning you have to have X to move to Y, so the update you just have to wait anyway.
acejavelin said:
Problem is your stuck regardless of carrier now until they release an update FROM NPN25.137-43-5 to whatever... an OTA update is a differential update, meaning you have to have X to move to Y, so the update you just have to wait anyway.
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I don't quite follow. Are you saying the build I am running is for Verizon only? If I put in T-Moblie sim cards in I would STILL not get the update?
Is there a way to flash the latest build in whole, not a delta upgrade?
I am using a rooted Moto G5 Plus that I bought from Amazon (no ads, 64 GB ROM & 4 GB RAM) with the stock software it was shipped with. As far as I understand, with a rooted phone, to update your software you just need to flash (1) the latest OTA update .zip file, and then (2) flash the root package .zip file again to retain root. However, unlike other phones, I can't find these OTA software update .zip files ANYWHERE. Can someone please help?
nlinecomputers said:
I don't quite follow. Are you saying the build I am running is for Verizon only? If I put in T-Moblie sim cards in I would STILL not get the update?
Is there a way to flash the latest build in whole, not a delta upgrade?
Click to expand...
Click to collapse
Yes, that is what I am saying... Verizon had some real issues with voice quality initially, and several Verizon "specific" software updates went out to address that issue, and only to Verizon users, the rest of us (such as myself on AT&T) never got those updates.
You have to wait until Moto makes an update to the latest version from your version -AND- Verizon accepts it and allows it to be pushed out. Switching SIMs now won't matter since there is no update from your version to the latest out there, in fact, it could actually delay you getting the update because you are not on Verizon so Moto's update server may not offer it to your IMEI until it is available for pull (rather than push, which is all we have seen so far)
We do not have the full image of the ROM either, so flashing it is not possible.
The kicker is that the latest version supposedly fixes all the Verizon specific issues too. :/
---------- Post added at 05:00 PM ---------- Previous post was at 04:56 PM ----------
FamilyGuy0395 said:
I am using a rooted Moto G5 Plus that I bought from Amazon (no ads, 64 GB ROM & 4 GB RAM) with the stock software it was shipped with. As far as I understand, with a rooted phone, to update your software you just need to flash (1) the latest OTA update .zip file, and then (2) flash the root package .zip file again to retain root. However, unlike other phones, I can't find these OTA software update .zip files ANYWHERE. Can someone please help?
Click to expand...
Click to collapse
Sort of... OTA files can only be flashed on a pure stock system, no root, no TWRP, no Xposed, nothing changed in system, no removed packages, etc. If the OTA script even detects that /system was ever mounted R/W it can fail (I don't know if Moto goes that far).
To flash an OTA you must restore your stock ROM completely (/system, /boot, and any other system level partitions), and restore stock recovery, and all versions must match or the OTA script will crap out with an error.
The OTA files are out there, on this forum in various threads... you can find them along with instructions on how to apply them to rooted and stock systems.
acejavelin said:
Yes, that is what I am saying... Verizon had some real issues with voice quality initially, and several Verizon "specific" software updates went out to address that issue, and only to Verizon users, the rest of us (such as myself on AT&T) never got those updates.
You have to wait until Moto makes an update to the latest version from your version -AND- Verizon accepts it and allows it to be pushed out. Switching SIMs now won't matter since there is no update from your version to the latest out there, in fact, it could actually delay you getting the update because you are not on Verizon so Moto's update server may not offer it to your IMEI until it is available for pull (rather than push, which is all we have seen so far)
We do not have the full image of the ROM either, so flashing it is not possible.
The kicker is that the latest version supposedly fixes all the Verizon specific issues too. :/
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Well ****. I screwed up then. I got these phones to leave Verizon and all that controlled rollout BS.(Had Droid Turbo before this) Didn't know that even on unbranded phones they would still interfere So can you rollback to the shipping rom?
nlinecomputers said:
Well ****. I screwed up then. I got these phones to leave Verizon and all that controlled rollout BS.(Had Droid Turbo before this) Didn't know that even on unbranded phones they would still interfere So can you rollback to the shipping rom?
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Oh yeah... Moto's level of doing what the carriers "recommend" or whatever you want to call it, is ridiculous lately.
Good example is Nougat for the Moto X Pure Edition, if you are on Sprint or US Cellular you got it 2 months ago, but Verizon, AT&T, and T-Mobile users still haven't seen it. Except many users have figured it out, pop in a Boost Mobile SIM (not even activated) and it will grab the update almost immediately, let it apply, then swap your original SIM back in and enjoy some Nougat goodness. However that device never had a specific version for a certain carrier. Still today probably 80% of users of that FLAGSHIP device still haven't gotten an update that we know was completed in June/July, due to "partner approvals" or some such BS.
All these updates still come directly from Moto and their servers, but they are doing what the carriers tell them and only allowing it to certain devices... This has vaguely been admitted to by the mods on the official Lenovo support forums.
Honestly, many smaller brands with a history of poor update frequency get better update support than Moto's these days... My son's Axon 7 Mini already has 7.1.1 with the September update for BlueBourne, he got it the third week of September, and gets on every 3 months like clockwork. My faith in Moto is diminishing quickly, I gave them the benefit of the doubt on my last two (Moto X Pure Edition and Moto G 2015) because they were kind of transitional device during the Google-Lenovo switch over, and although my Moto G5 Plus is supported a little better I believe it is just because it is newer and not because Moto got better.
Chances this will be last Moto device? Let's just say this could be my last Moto device, and I have been a big Motorola fan for many years.
@acejavelin That can't be true for every phone. On the OnePlus 5, I am able to flash an OTA update through TWRP and then flash the root package and everything works fine.
Can anyone link me where to find OTA updates for Moto G5 Plus and, if necessary, instructions? I don't see why the instructions would be any different from the OnePlus 5, other than Motorola making it harder on purpose.
FamilyGuy0395 said:
@acejavelin That can't be true for every phone. On the OnePlus 5, I am able to flash an OTA update through TWRP and then flash the root package and everything works fine.
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Never said it was true for every phone or manufacturer, but that is the way it is with Moto devices... You cannot flash an OTA with TWRP, the script checks (among other things) the recovery and will fail if it doesn't have the correct signature, same with the modems, bootloader, partition table, and things in /system. Moto OTA updates are VERY picky and will fail at the drop of a hat on a device that is not purely stock.
The only work around, that works in SOME cases with Moto devices, is using FlashFire by Chainfire, but that is hit and miss, depends on what is updated.
There is a thread here that has TWRP flashable OTA updates. I flashed myself to the latest USA version just this week using them...
Karlinski said:
There is a thread here that has TWRP flashable OTA updates. I flashed myself to the latest USA version just this week using them...
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Do you have a link to this thread? I am curious how the modems, partition table, and bootloader updates are handled since TWRP doesn't have the correct signature to write to these partitions. I can see where it could maybe update the boot and system partitions if they were extracted from the ROM, even if they are differential deltas, but my guess is that a "TWRP flashable" OTA is mearly an extract of a blank device's boot and system partition or just he changes, and packed into an OpenRecovery script, and not the "real" OTA file.
https://forum.xda-developers.com/g5-plus/development/rom-twrp-flashable-stock-builds-t3675616
Karlinski said:
https://forum.xda-developers.com/g5-plus/development/rom-twrp-flashable-stock-builds-t3675616
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Ahh... OK... Read through those, can see they are ROM's that someone created from the OTA's and factory images, not the actual OTA's and cannot be used with a locked bootloader, . And if you read through it, they don't upgrade some partitions, like modems, and they have modified boot images that disable DM-Verity and force disable encryption...
They even clearly say:
Q9Nap said:
Do NOT attempt to apply standard OTAs over these builds; they will fail.
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Don't get me wrong, I appreciate any developers work, but these are ROMs, just not very custom as they are essentially stock with near no modifications.
acejavelin said:
Ahh... OK... Read through those, can see they are ROM's that someone created from the OTA's and factory images, not the actual OTA's and cannot be used with a locked bootloader, . And if you read through it, they don't upgrade some partitions, like modems, and they have modified boot images that disable DM-Verity and force disable encryption...
They even clearly say:
Don't get me wrong, I appreciate any developers work, but these are ROMs, just not very custom as they are essentially stock with near no modifications.
Click to expand...
Click to collapse
The TWRP flashable stock builds DO upgrade the modem.
As stated in the OP, the only partitions NOT upgraded are gpt and bootloader.
I didn't omit these partitions because they can't be written; I omitted them to prevent potential issues for people who really don't know what they're doing.
Disabling dm-verity is required due to some partitions unavoidably losing their oem signatures during the conversion process.
Disabling force encryption is practically required, as TWRP seems buggy with it enabled.
The intended purpose of these builds is to provide a dead simple (and safe) way for users to return to stock.
I have linked useful tools at the bottom of the OP for those interested in making their own modifications to these stock builds.
Hope this helps :good:
Q9Nap said:
Hope this helps :good:
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It does actually, thank you... Obviously I have a lot to learn about the differences between current devices and older Moto devices I am used to working.

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