Verizon Certification - Missing? - Essential Phone Questions & Answers

So according to this CNET article Verizon network certification is not complete.
That is a problem for me. If it doesn't get Verizon certification, it is of no use to me.
https://www.cnet.com/news/essential-phone-ships-after-two-missed-ship-dates/#

Got this from their support today:
Thank you for your question. We expect to receive Verizon certification soon. Though it is not certified by Verizon, it does work on the their network. You will need to make sure you are using a NFC nano SIM for full functionality. Have a great day.
Sincerely,
Emily
Essential Customer Experience Team
Click to expand...
Click to collapse

I'm using a Xiaomi Mi Note 2 on Verizon right now and it works fine. I have VoLTE. No Wifi calling though. I'm 99.9% sure Verizon never certified this phone.

What I should have said, is that if it doesn't work right out of the box, it's no use to me.
When I got my Nexus 6P you had to jump through a few hoops because you couldn't get a SIM card.
You had to have an existing active phone.

is it really an issue though? just swap the sim from your phone into that one and it will work. only issue comes from if you don't already have a phone with a nano sim or can't use a buddies phone to help. yes hoops like that suck but it had to be expected that verizon would take way longer than everyone else.

jerflash said:
is it really an issue though? just swap the sim from your phone into that one and it will work. only issue comes from if you don't already have a phone with a nano sim or can't use a buddies phone to help. yes hoops like that suck but it had to be expected that verizon would take way longer than everyone else.
Click to expand...
Click to collapse
Only if it doesn't work when I drop in the SIM.
I have a Nexus 6P and I've been through the whole thing about phones not being certified.
Sometimes, though, not being certified, also means not working.

NeutronBomb said:
I'm using a Xiaomi Mi Note 2 on Verizon right now and it works fine. I have VoLTE. No Wifi calling though. I'm 99.9% sure Verizon never certified this phone.
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Click to collapse
I thought about trying a mi note 2 how is it and you get all the bands???
Sent from my Pixel XL using Tapatalk

oneandroidnut said:
I thought about trying a mi note 2 how is it and you get all the bands???
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
It's actually really good. I was running Resurrection Remix on it so pretty much stick with some tweaks. I get all the LTE bands on Verizon and have VoLTE. I get good data speeds. The battery is really good. Overall it's a nice phone. It's just hard to go back to bezels after having a Mix, a G6 and an S8+. This was just supposed to be a serviceable phone to hold me over while I waited on one of the current crop and it's done its job well.

I got my phone on Friday and used it fine right away. Today Verizon service stopped. Put my SIM back in my Pixel and everything is fine. Switched twice, no Essential, Pixel fine. Anyone else have a similar issue?

etkallio said:
I got my phone on Friday and used it fine right away. Today Verizon service stopped. Put my SIM back in my Pixel and everything is fine. Switched twice, no Essential, Pixel fine. Anyone else have a similar issue?
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Set your preferred Network to global in the settings.

Didn't help.

etkallio said:
Didn't help.
Click to expand...
Click to collapse
Try factory resetting without the Sim in then install sim and factory reset again. It's how I got the axon 7 to run perfect on Verizon. No need to change settings or anything.
Sent from my ZTE A2017U using XDA-Developers Legacy app

dragonslee said:
Set your preferred Network to global in the settings.
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Click to collapse
Nope.
I started the thread and mine is working great.
Hardware is great.
Selling my 6P since I'm keeping the PH-1.

etkallio said:
I got my phone on Friday and used it fine right away. Today Verizon service stopped. Put my SIM back in my Pixel and everything is fine. Switched twice, no Essential, Pixel fine. Anyone else have a similar issue?
Click to expand...
Click to collapse
I had a similar issue the other day. It just suddenly started working again an hour after I factory reset. I would say don't touch the network settings or use the 4636 menu. That's when I started to have issues.
Sent from my PH-1 using Tapatalk

Enhanced 4G LTE Mode works.

just lost my verizon service on this phone within the last hour or two. sim works fine with the pixel xl.... not good
update: factory reset worked, but still not happy. they better get certification soon from verizon

So I was hoping to switch to Verizon from Sprint after I got this phone. I guess I have to wait for certification since I don't have a Verizon sim?

Check Info menu
etkallio said:
Didn't help.
Click to expand...
Click to collapse
Maybe check information found with this code:
*#*#4636#*#*
I'm on Verizon, set to "Global"

Related

No calls on Verizon

I have flashed 2 different images downloaded from Google and have even tried to install CleanRom. My issue is I get LTE data and can even receive messages, but absolutely no calls in or out. *#*#4636#*#* shows emergency calls only. This same sim works on my old phone still. My APN is exactly the same as my wife's Note 3 so that isn't the problem either. Can anybody help me figure out what is going on and how to fix it. Thanks
CDMA/LTE checked in the cellular network settings under preferred mobile type?
Sent from my Nexus 5 using Tapatalk
archaleus said:
I have flashed 2 different images downloaded from Google and have even tried to install CleanRom. My issue is I get LTE data and can even receive messages, but absolutely no calls in or out. *#*#4636#*#* shows emergency calls only. This same sim works on my old phone still. My APN is exactly the same as my wife's Note 3 so that isn't the problem either. Can anybody help me figure out what is going on and how to fix it. Thanks
Click to expand...
Click to collapse
i thought the new nexus phones required a different sim? nano sim?
my buddy got the 5x on vzw he said he had to go to the store to get a certain type of sim card for it to work
Sent from my SM-G925V using XDA Free mobile app
elliwigy said:
i thought the new nexus phones required a different sim? nano sim?
my buddy got the 5x on vzw he said he had to go to the store to get a certain type of sim card for it to work
Sent from my SM-G925V using XDA Free mobile app
Click to expand...
Click to collapse
You can cut your sim down to nano... They even sell sim cutters that punch out the different sizes.
Sent from my Nexus 5 using Tapatalk
I put my verizon nano sim card from my s6 and it just worked for me. Stock unrooted.
Yeah, I have CDMA/LTE checked and have a nano sim in.
With no solution in sight, i contacted Huawei customer service and am supposed to be getting an RMA label today. They said it will ship back for repairs and be gone 10-14 days.
archaleus said:
With no solution in sight, i contacted Huawei customer service and am supposed to be getting an RMA label today. They said it will ship back for repairs and be gone 10-14 days.
Click to expand...
Click to collapse
Archaleus,
Did you get your phone back yet? Did it work out of the box?
Andrew_Aj1 said:
Archaleus,
Did you get your phone back yet? Did it work out of the box?
Click to expand...
Click to collapse
Are you curious if Verizon works on the 6P? Because I am on Verizon and everything works as it should. Just pop in an active nano sim.

Pixel 2 XL and AT&T VoLTR

Anyone else enjoying using VoLTE on their Pixel with AT&T? Conversations are so much clearer now. Could never go back to not using it.
g33k3r said:
Anyone else enjoying using VoLTE on their Pixel with AT&T? Conversations are so much clearer now. Could never go back to not using it.
Click to expand...
Click to collapse
I didn't have hd calling enabled until I installed the 8.1 beta but it's so much better now
Sent from my Pixel 2 XL using Tapatalk
browniegirl said:
I didn't have hd calling enabled until I installed the 8.1 beta but it's so much better now
Click to expand...
Click to collapse
Didn't realize it was because of the beta but yes, didn't realize what a difference it makes.
If HD voice is working on the beta is WiFi calling working as well?
g33k3r said:
Didn't realize it was because of the beta but yes, didn't realize what a difference it makes.
Click to expand...
Click to collapse
How did you enable it
cjkacz said:
How did you enable it
Click to expand...
Click to collapse
Once you install the beta, you just go under mobile, advanced, and you should see a lte setting
cjkacz said:
How did you enable it
Click to expand...
Click to collapse
see attached
uicnren said:
see attached
Click to expand...
Click to collapse
I have that but when I make a call it switches to H+
I installed the beta, and that option was automatically selected.
Yep. Just tried turning on LTE only and I cannot make a phone call. So option is there, but not working at present.
Anybody know how to enable WiFi calling on this phone, or does ATT block any phone not approved and sold through them?
works for me when i make a call, LTE stays on
I just chatted with At&t. They told me that both my pixel 2xl and my wife's pixel are compatible for HD Voice and Enhanced Messaging. They told me to wait 2 hours and reboot. I'll update this post with the results
How did you get VoLTE turned on?
Edit: Realized there must not be a switch. Also decided to not be a dummy and actually read the first page of posts. LTE stays on for me when calling now.
Now if we could get enhanced messaging (10 mb limit) and wifi calling/texting, we'd be onto something
cjkacz said:
I just chatted with At&t. They told me that both my pixel 2xl and my wife's pixel are compatible for HD Voice and Enhanced Messaging. They told me to wait 2 hours and reboot. I'll update this post with the results
Click to expand...
Click to collapse
interesting. did you have to give them IMEI or any other info particular to those phones?
cjkacz said:
I just chatted with At&t. They told me that both my pixel 2xl and my wife's pixel are compatible for HD Voice and Enhanced Messaging. They told me to wait 2 hours and reboot. I'll update this post with the results
Click to expand...
Click to collapse
uicnren said:
interesting. did you have to give them IMEI or any other info particular to those phones?
Click to expand...
Click to collapse
So after 11 hours still no features. I contacted At&t and am now being told that the original Pixel XL is not compatible. The new Pixel 2XL may be but I will have to be approved. I provided my IMEI to the rep and they are supposed to email me back within 72 hours. I also provided her an ad I found from At&t encouraging people to bring their new Pixels to At&t. I provided some screen shots below for you guys
cjkacz said:
So after 11 hours still no features. I contacted At&t and am now being told that the original Pixel XL is not compatible. The new Pixel 2XL may be but I will have to be approved. I provided my IMEI to the rep and they are supposed to email me back within 72 hours. I also provided her an ad I found from At&t encouraging people to bring their new Pixels to At&t. I provided some screen shots below for you guys
Click to expand...
Click to collapse
That sounds a lot more like AT&T
uicnren said:
That sounds a lot more like AT&T
Click to expand...
Click to collapse
Yup. I highly doubt this will go anywhere. Even if the pixel 2 has the capabilities, AT&T wants people to lease phones from them with their branding, period. I got an S8 through the Next program at launch (April) and VoLTE worked no problem. Before that I brought my own unlocked devices, Nexus 5, 6, and 6p. None of them ever were able to use advanced features.
Sent from my SM-G950U using Tapatalk
eep2378 said:
Yup. I highly doubt this will go anywhere. Even if the pixel 2 has the capabilities, AT&T wants people to lease phones from them with their branding, period. I got an S8 through the Next program at launch (April) and VoLTE worked no problem. Before that I brought my own unlocked devices, Nexus 5, 6, and 6p. None of them ever were able to use advanced features.
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
Yep. It would be a clear departure from their current position that only AT&T branded devices get these advanced features.
One can hope though.
Just had a chat with AT&T. You do need to contact them and give them your IMEI to get VoLTE working. Mine now works.

Wifi Calling on At&t Google Pixel 2 XL

Opened the Settings app earlier and there was a suggestion at the top to turn on Wifi calling. I'm on At&t and November update.
How did you get this to work? I've been trying to days to enable this option. I pushed "adb shell settings put global wfc_ims_enabled1" but to no avail has it worked.
I am on AT&T and have tried this with both a Google Pixel XL 2 from Google and Verizon. If you could give me any details of what your setup is like so I can try to enable this I'd dearly appreciate it!
gettingerr said:
Opened the Settings app earlier and there was a suggestion at the top to turn on Wifi calling. I'm on At&t and November update.
Click to expand...
Click to collapse
+1 how? Very curious.
a screenshot showing the actual call going over wifi is needed.
unless ATT changed their mind in the last week, WiFi calling isnt available for the Pixel 2/XL, even if the option is enabled, the account has to be provisioned, and the phone needs the proper IMS profile, ATT to this date has refused to allow it.
This is the first I've seen the option even appear. Will test some calls and report back.
uicnren said:
a screenshot showing the actual call going over wifi is needed.
unless ATT changed their mind in the last week, WiFi calling isnt available for the Pixel 2/XL, even if the option is enabled, the account has to be provisioned, and the phone needs the proper IMS profile, ATT to this date has refused to allow it.
Click to expand...
Click to collapse
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
gettingerr said:
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
Click to expand...
Click to collapse
Here's hoping. My apartment is on the bottom floor so reception is very spotty. What has been weird though is that if I start a call when I have reception and move to a spot in my apartment where there is no cell service, the call persists. So part of me thinks me enabling Wifi Calling from ADB may have done something?
Kooswithak said:
Here's hoping. My apartment is on the bottom floor so reception is very spotty. What has been weird though is that if I start a call when I have reception and move to a spot in my apartment where there is no cell service, the call persists. So part of me thinks me enabling Wifi Calling from ADB may have done something?
Click to expand...
Click to collapse
So you're saying that after the ADB command was set, and you're in an area that legitimately has 0 cell service (not just very low/nearly unusable)? Screenshot of this, please?
gettingerr said:
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
Click to expand...
Click to collapse
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Click to expand...
Click to collapse
It's working on the developer previews. Just talk to an AT&T tech and have them provision your SIM for it.
Sent from my Pixel 2 XL using XDA Labs
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yes, it works fine, if you meet all of AT&T criteria.
uicnren said:
Yes, it works fine, if you meet all of AT&T criteria.
Click to expand...
Click to collapse
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Sent from my Nexus 6P using Tapatalk
jimmiekain said:
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
https://www.att.com/esupport/article.html#!/wireless/KM1046244
jimmiekain said:
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Click to expand...
Click to collapse
Because idiots around the US have no idea what they're talking about then they say "VoLTE on AT&T only works with AT&T-branded Android phones or iPhones". As long as a manufacturer certifies their device with AT&T, and configure their devices with the proper IMS profile for AT&T's network, VoLTE will work. Google (HTC/LG) certified the Pixel 2 / 2 XL with AT&T for VoLTE and RCS, both of which work if all criteria are met (proper SIM card, IMEI updated in billing system, options turned on), and right now, 8.1 DP1/DP2 are needed to use VoLTE on AT&T's network, as the modem/IMS configuration was updated on the phone to support it.
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
VoLTE is enabled in Android 8.1 for AT&T. I just flashed the final factory image and it does indeed work. You do have to verify that your sim card is properly provisioned for VoLTE. As for the WiFi calling portion of this conversation, I still cannot access the "Wi-Fi calling" setting within "Mobile network settings."
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
mbze430 said:
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
Click to expand...
Click to collapse
Check to make sure your sim card supports it. If it does you'll wanna call att and have a technician make sure your account is provisioned properly. Also you'll need to make sure they have the IMEI of your phone.
Sent from my Pixel 2 XL using Tapatalk
mbze430 said:
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
Click to expand...
Click to collapse
and again....
https://www.att.com/esupport/article.html#!/wireless/KM1046244
I just bought a Verizon Pixel 2 XL and Volte doesn't work. I'm on 8.1.0 February security patch. I thought that the Verizon Pixel was exactly the same as the Google Store version, other than the locked bootloader. Does anyone know how to get this working? I've already called At&t twice, and they say it should be working.
lyall29 said:
I just bought a Verizon Pixel 2 XL and Volte doesn't work. I'm on 8.1.0 February security patch. I thought that the Verizon Pixel was exactly the same as the Google Store version, other than the locked bootloader. Does anyone know how to get this working? I've already called At&t twice, and they say it should be working.
Click to expand...
Click to collapse
Is advanced calling enabled in settings/Network &internet/Mobil network/advanced. ??
If yes, then look at the link 2 posts above yours.

Can't get 4G

Hi, I have the unlocked essential phone from Amazon. Can anyone on AT&T share their APN settings with me? I have already tried a few I found on Google, and tried changing some settings with that special number you put in the dialer to no avail. No matter where go I get HSPA. Nothing else.
WiddleyScudds said:
Hi, I have the unlocked essential phone from Amazon. Can anyone on AT&T share their APN settings with me? I have already tried a few I found on Google, and tried changing some settings with that special number you put in the dialer to no avail. No matter where go I get HSPA. Nothing else.
Click to expand...
Click to collapse
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Sent from my PH-1 using XDA Labs
rignfool said:
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Click to expand...
Click to collapse
Really? How does that work?
WiddleyScudds said:
Really? How does that work?
Click to expand...
Click to collapse
I read it when I first got the device... It doesn't show in their system... So I still have LTE... But if I told them... I'd be screwed...
Sent from my PH-1 using XDA Labs
I switched from Verizon to Att and was at a store with this very same Essential phone and we activated it right there and I have no issues with LTE! Hmmm!
starbiker99 said:
I switched from Verizon to Att and was at a store with this very same Essential phone and we activated it right there and I have no issues with LTE! Hmmm!
Click to expand...
Click to collapse
What exactly is your point
rignfool said:
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Click to expand...
Click to collapse
This is outrageous. So even if I was to submit a return for my device, and get a different unlocked phone, I would not be able to get 4G? I've used unlocked phones on AT&T & got LTE years ago!
WiddleyScudds said:
This is outrageous. So even if I was to submit a return for my device, and get a different unlocked phone, I would not be able to get 4G? I've used unlocked phones on AT&T & got LTE years ago!
Click to expand...
Click to collapse
Yeah I think something else is up. I have constantly used unlocked phones on AT&T for the past 6 years and no issues. Even now I have the Essential and I have perfect LTE. Sorry man I wish I new what was up with your device, but I don't. Only thing I can think of is maybe you have a defective device and might think about returning it or warranty repair?
WiddleyScudds said:
This is outrageous. So even if I was to submit a return for my device, and get a different unlocked phone, I would not be able to get 4G? I've used unlocked phones on AT&T & got LTE years ago!
Click to expand...
Click to collapse
I can't find the article I read... Nor the webpage that had the fine print I'm referring to...
Maybe they changed their policy... I know wifi calling and HD voice aren't available for essential... Because it's not an AT&T branded device...
Sent from my PH-1 using XDA Labs
rignfool said:
I can't find the article I read... Nor the webpage that had the fine print I'm referring to...
Maybe they changed their policy... I know wifi calling and HD voice aren't available for essential... Because it's not an AT&T branded device...
Click to expand...
Click to collapse
I dont care about wifi calling and I don't know what HD is. But I'll tell ya what. I'm pissed. This is my third phone this year because the other two wouldn't work at all. I just sent essential an email.
WiddleyScudds said:
I dont care about wifi calling and I don't know what HD is. But I'll tell ya what. I'm pissed. This is my third phone this year because the other two wouldn't work at all. I just sent essential an email.
Click to expand...
Click to collapse
My understanding of the situation is it's all Big Blue's fault... And has nothing to do with essential...
Sent from my PH-1 using XDA Labs
rignfool said:
My understanding of the situation is it's all Big Blue's fault... And has nothing to do with essential...
Click to expand...
Click to collapse
Wouldn't doubt it. Nonetheless, thanks shedding some light on the issue. Luckily my dad still pays my bill, or I'd be out of there so fast. I hate AT&T.
doctahjeph said:
Yeah I think something else is up. I have constantly used unlocked phones on AT&T for the past 6 years and no issues. Even now I have the Essential and I have perfect LTE. Sorry man I wish I new what was up with your device, but I don't. Only thing I can think of is maybe you have a defective device and might think about returning it or warranty repair?
Click to expand...
Click to collapse
So APN is not the problem, now I'm gonna have to drive to AT&T & make a scene. If anyone has any more info I'd be glad to hear it. If someone did change their APN and got it to work I'd love to know.
WiddleyScudds said:
What exactly is your point
Click to expand...
Click to collapse
My point is that Att knows that I have an Essential phone ( we installed the sims in the store) and in fact I have 2 of them on my account and they both use LTE. I have seen the H show up when traveling down I70 in Eastern Kansas but is almost always says LTE. Maybe I am misunderstanding the issue here. Here are my APN settings.
Edit: I also am set to Global under prefered network types. Where I live the Speed seems much faster than set on 4G/LTE from my speed tests 45Mb vs 20Mb not sure if that is scientific or not.
starbiker99 said:
My point is that Att knows that I have an Essential phone ( we installed the sims in the store) and in fact I have 2 of them on my account and they both use LTE. I have seen the H show up when traveling down I70 in Eastern Kansas but is almost always says LTE. Maybe I am misunderstanding the issue here. Here are my APN settings.
Edit: I also am set to Global under prefered network types. Where I live the Speed seems much faster than set on 4G/LTE from my speed tests 45Mb vs 20Mb not sure if that is scientific or not.
Click to expand...
Click to collapse
I can't get service at all on the NXTGENPHONE APN. Only the attached phone one works.
rignfool said:
You told AT&T what device you have.... Didn't you...
If you did... You're not gonna get LTE...
BYOD... But get crap service
Click to expand...
Click to collapse
I have an idea tell me if you think it'll work. I just re read the thread that kinda explains this. I go back to at&t and have them put a new sim card in my old Zenfone 2, which is micro SD. It is unlocked and I had 4G working on it. Then cut the sim card and put it in the essential phone and Bam. What do you think? Or is it already in this "database"?
WiddleyScudds said:
I have an idea tell me if you think it'll work. I just re read the thread that kinda explains this. I go back to at&t and have them put a new sim card in my old Zenfone 2, which is micro SD. It is unlocked and I had 4G working on it. Then cut the sim card and put it in the essential phone and Bam. What do you think? Or is it already in this "database"?
Click to expand...
Click to collapse
Essential is now supported on AT&T.
https://twitter.com/Arubin/status/968967961661792256?s=19
doctahjeph said:
Essential is now supported on AT&T.
https://twitter.com/Arubin/status/968967961661792256?s=19
Click to expand...
Click to collapse
You mean 4G is now supported? The phone has always been supported.
WiddleyScudds said:
You mean 4G is now supported? The phone has always been supported.
Click to expand...
Click to collapse
Yes while you could use the device on AT&T as many of have it was not a recognized device by at&t. If you gave them your IMEI they wouldn't recognize the device as an official AT&T compatible device. Why some people like yourself don't get the full AT&T experience like LTE. That won't be an issue now. The essential PH-1 is an officially recognized device by AT&T.
So do I need a new sim now? I've been messing around with settings and still can't get 4G.

UGH Again..No incoming text with OP8Pro on Verizon

I ordered ASAP via pre order and wanted to get the PHONE ASAP. Just got off the phone with Verizon Tier 1 and 2. Yes I know about the CDMA Less feature being added but since they did away with 3g thats no longer an option. My IMEI or this OP8 pro isn't on their approved list yet and it wont let them do anything else. I also tried to do this on my own verizon account and as soon as I put the IMEI# in it shows as not an eligible device. I am going to try and be patient as the phone so far ( NOT testing the camera yet) is buttery smooth. Anything else anybody can comment?
daillcyruz said:
I ordered ASAP via pre order and wanted to get the PHONE ASAP. Just got off the phone with Verizon Tier 1 and 2. Yes I know about the CDMA Less feature being added but since they did away with 3g thats no longer an option. My IMEI or this OP8 pro isn't on their approved list yet and it wont let them do anything else. I also tried to do this on my own verizon account and as soon as I put the IMEI# in it shows as not an eligible device. I am going to try and be patient as the phone so far ( NOT testing the camera yet) is buttery smooth. Anything else anybody can comment?
Click to expand...
Click to collapse
That's why I would never use Verizon, and that's all I can say about that
cwalker0906 said:
That's why I would never use Verizon, and that's all I can say about that
Click to expand...
Click to collapse
lol... I know I switched back to verizon for this apocolpyse lol ...I did have tmobile... since I love testing phonees out.. Just another sacrifice lol
Welp I figured I had nothing to loose so o tweeted OnePlus saying I couldn't get incoming text to work.... I got a reply tweet from Verizon saying to DM them . Afterb10 min and giving them my inei They fixed it and I asked them how they said they "refreshed the SMS over lte features".... I don't know why tier 1 and 2 didn't know that but ugh. Happy camper now .they did say though the device is t registering correctly ..waiting on more info
Does wifi calling work on Verizon for the OnePlus model that's the only way I'm buying an unlocked model?
ct_tec313 said:
Does wifi calling work on Verizon for the OnePlus model that's the only way I'm buying an unlocked model?
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No
Really ? that's some bull**** ????????
I am having the same issue on my OnePlus 8 pro. been on hold/phone for 2 hours so far with Verizon. No luck. They are sending my ticket up to engineers! Any advice??
joe1l said:
I am having the same issue on my OnePlus 8 pro. been on hold/phone for 2 hours so far with Verizon. No luck. They are sending my ticket up to engineers! Any advice??
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Did you see my 2nd post ? I tweeted one plus and Verizon contacted me and I was working with them on Twitter DM and the tech did this : refreshed the SMS over lte features and also mms over lte features they said.
yes i did exactly what dailycruz suggested. they refreshed my sms over LTE a bunch of times. I spent many hours today on the phone with Verizon last person I spoke to was from engineering and he told me that he could not enable cdma-less on my phone since it would not allow them to add a oneplus 8 Pro iemei into the system to activate. his suggestion was to activate a OnePlus 7 Pro (which i don't have) which is approved allowing them to enable CDMA-less option. then switch to OnePlus 8pro. I am super angry at this point.
daillcyruz said:
No
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Could someone try a call using Google Voice and see if WiFi calling works with that, please?
Google voice works to make wifi calls through the app but there's no wifi calling options in the OnePlus phone app that i can see.
Daillcyruz, what phone did you switch from? was Cdma-less enabled on your original phone?
joe1l said:
Google voice works to make wifi calls through the app but there's no wifi calling options in the OnePlus phone app that i can see.
I agree with this your using an app
Daillcyruz, what phone did you switch from? was Cdma-less enabled on your original phone?
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I was using an Samsung factor unlocked s20 ultra. So no didn't have cdma less enabled already
spotmark said:
Could someone try a call using Google Voice and see if WiFi calling works with that, please?
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I agree Google voice is just going thru an app.
daillcyruz said:
I agree Google voice is just going thru an app.
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Yes, it is. I used it exclusively so when I buy unlocked non-vzw phones I'll be able to still make WiFi calls. Even ported my number over to it.
daillcyruz said:
I was using an Samsung factor unlocked s20 ultra. So no didn't have cdma less enabled already
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Do you know by chance if Verizon enabled CDMA-Less on your OnePlus 8 Pro ?
Wow, this is a deal breaker for me. My work phone they can't enable CDMA-LESS on that line, they claim it's something about the type of business contract. So I'm having to carry my OP7P for my own, and another P3XL for work. When I saw that the OP8P supports Verizon's CDMA bands, I was like FINALLY I can carry one phone!!! (Once they activate the dual sim in the USA).
Do we know why this is NOT the case when we are being told otherwise? Anyone have any thoughts?
Surprisingly my OP8P worked just from sim swap. I am on a Verizon business account, account auto added
CDMA-LESS DEVICE PROVISIONING
CDMA-LESS ROAM TIER OVERRIDE
coming from a pixel 4 xl unlocked
joe1l said:
Do you know by chance if Verizon enabled CDMA-Less on your OnePlus 8 Pro ?
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No they said option no longer there
daillcyruz said:
No they said option no longer there
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So I have an update finally. My buddy in Orlando sent me his OnePlus 7 Pro to When I put my Verizon sim card in, i had same exact issue as my new OnePlus 8Pro, no SMS messages. I called back the engineer at Verizon who suggested I try this to begin with, and he was able to enable CDMA-Less feature this time with the OnePlus 7 Pro and my sim, since its MEID showed up in Verizon's system properly. As soon as he enabled CDMA-Less i was able to receive SMS messages on the OnePlus 7 PRO. I then immediately pulled the sim from 7 Pro and put it back into my One Plus 8 PRO and surprise surprise SMS/MMS messages started coming down!! I have no clue why they cant enable it on the new OnePlus 8 PRO and my phone still does not show up properly on My Verizon Device page ( the One Plus 7 Pro showed up perfectly).
This is a crazy work around and neither OnePlus nor Verizon was really much help on getting this to work. Maybe a new Sim would of done the trick but without being able to go to a Verizon store at the moment, it was just another shot in the dark.

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