UGH Again..No incoming text with OP8Pro on Verizon - OnePlus 8 Pro Questions & Answers

I ordered ASAP via pre order and wanted to get the PHONE ASAP. Just got off the phone with Verizon Tier 1 and 2. Yes I know about the CDMA Less feature being added but since they did away with 3g thats no longer an option. My IMEI or this OP8 pro isn't on their approved list yet and it wont let them do anything else. I also tried to do this on my own verizon account and as soon as I put the IMEI# in it shows as not an eligible device. I am going to try and be patient as the phone so far ( NOT testing the camera yet) is buttery smooth. Anything else anybody can comment?

daillcyruz said:
I ordered ASAP via pre order and wanted to get the PHONE ASAP. Just got off the phone with Verizon Tier 1 and 2. Yes I know about the CDMA Less feature being added but since they did away with 3g thats no longer an option. My IMEI or this OP8 pro isn't on their approved list yet and it wont let them do anything else. I also tried to do this on my own verizon account and as soon as I put the IMEI# in it shows as not an eligible device. I am going to try and be patient as the phone so far ( NOT testing the camera yet) is buttery smooth. Anything else anybody can comment?
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That's why I would never use Verizon, and that's all I can say about that

cwalker0906 said:
That's why I would never use Verizon, and that's all I can say about that
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lol... I know I switched back to verizon for this apocolpyse lol ...I did have tmobile... since I love testing phonees out.. Just another sacrifice lol

Welp I figured I had nothing to loose so o tweeted OnePlus saying I couldn't get incoming text to work.... I got a reply tweet from Verizon saying to DM them . Afterb10 min and giving them my inei They fixed it and I asked them how they said they "refreshed the SMS over lte features".... I don't know why tier 1 and 2 didn't know that but ugh. Happy camper now .they did say though the device is t registering correctly ..waiting on more info

Does wifi calling work on Verizon for the OnePlus model that's the only way I'm buying an unlocked model?

ct_tec313 said:
Does wifi calling work on Verizon for the OnePlus model that's the only way I'm buying an unlocked model?
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No

Really ? that's some bull**** ????????

I am having the same issue on my OnePlus 8 pro. been on hold/phone for 2 hours so far with Verizon. No luck. They are sending my ticket up to engineers! Any advice??

joe1l said:
I am having the same issue on my OnePlus 8 pro. been on hold/phone for 2 hours so far with Verizon. No luck. They are sending my ticket up to engineers! Any advice??
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Did you see my 2nd post ? I tweeted one plus and Verizon contacted me and I was working with them on Twitter DM and the tech did this : refreshed the SMS over lte features and also mms over lte features they said.

yes i did exactly what dailycruz suggested. they refreshed my sms over LTE a bunch of times. I spent many hours today on the phone with Verizon last person I spoke to was from engineering and he told me that he could not enable cdma-less on my phone since it would not allow them to add a oneplus 8 Pro iemei into the system to activate. his suggestion was to activate a OnePlus 7 Pro (which i don't have) which is approved allowing them to enable CDMA-less option. then switch to OnePlus 8pro. I am super angry at this point.

daillcyruz said:
No
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Could someone try a call using Google Voice and see if WiFi calling works with that, please?

Google voice works to make wifi calls through the app but there's no wifi calling options in the OnePlus phone app that i can see.
Daillcyruz, what phone did you switch from? was Cdma-less enabled on your original phone?

joe1l said:
Google voice works to make wifi calls through the app but there's no wifi calling options in the OnePlus phone app that i can see.
I agree with this your using an app
Daillcyruz, what phone did you switch from? was Cdma-less enabled on your original phone?
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I was using an Samsung factor unlocked s20 ultra. So no didn't have cdma less enabled already

spotmark said:
Could someone try a call using Google Voice and see if WiFi calling works with that, please?
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I agree Google voice is just going thru an app.

daillcyruz said:
I agree Google voice is just going thru an app.
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Yes, it is. I used it exclusively so when I buy unlocked non-vzw phones I'll be able to still make WiFi calls. Even ported my number over to it.

daillcyruz said:
I was using an Samsung factor unlocked s20 ultra. So no didn't have cdma less enabled already
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Do you know by chance if Verizon enabled CDMA-Less on your OnePlus 8 Pro ?

Wow, this is a deal breaker for me. My work phone they can't enable CDMA-LESS on that line, they claim it's something about the type of business contract. So I'm having to carry my OP7P for my own, and another P3XL for work. When I saw that the OP8P supports Verizon's CDMA bands, I was like FINALLY I can carry one phone!!! (Once they activate the dual sim in the USA).
Do we know why this is NOT the case when we are being told otherwise? Anyone have any thoughts?

Surprisingly my OP8P worked just from sim swap. I am on a Verizon business account, account auto added
CDMA-LESS DEVICE PROVISIONING
CDMA-LESS ROAM TIER OVERRIDE
coming from a pixel 4 xl unlocked

joe1l said:
Do you know by chance if Verizon enabled CDMA-Less on your OnePlus 8 Pro ?
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No they said option no longer there

daillcyruz said:
No they said option no longer there
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So I have an update finally. My buddy in Orlando sent me his OnePlus 7 Pro to When I put my Verizon sim card in, i had same exact issue as my new OnePlus 8Pro, no SMS messages. I called back the engineer at Verizon who suggested I try this to begin with, and he was able to enable CDMA-Less feature this time with the OnePlus 7 Pro and my sim, since its MEID showed up in Verizon's system properly. As soon as he enabled CDMA-Less i was able to receive SMS messages on the OnePlus 7 PRO. I then immediately pulled the sim from 7 Pro and put it back into my One Plus 8 PRO and surprise surprise SMS/MMS messages started coming down!! I have no clue why they cant enable it on the new OnePlus 8 PRO and my phone still does not show up properly on My Verizon Device page ( the One Plus 7 Pro showed up perfectly).
This is a crazy work around and neither OnePlus nor Verizon was really much help on getting this to work. Maybe a new Sim would of done the trick but without being able to go to a Verizon store at the moment, it was just another shot in the dark.

Related

T-Mobile Nexus 6 works on all carriers CONFIRMED

Hey guys,
I just purchased a nexus 6 from t-mobile and popped in a sim from att, sprint, and Verizon. I can confirm all 3 worked flawlessly with no problems.
At the device start up, i did skip the part where it tried to activate on the network the sim was from.
If anyone has any questions feel free to ask.
noXn said:
...
If anyone has any questions feel free to ask.
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Are you seeing the issue of voice + data not working at the same time? When I'm on a call on Verizon, Wi-Fi works, but mobile data shuts off... is this just Verizon, or is this a "feature"?
sephtin said:
Are you seeing the issue of voice + data not working at the same time? When I'm on a call on Verizon, Wi-Fi works, but mobile data shuts off... is this just Verizon, or is this a "feature"?
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That is not activated on Verizon...
But what I do want to know is if Verizon will whitelist the imei numbers . because I am soooo ready to pull the trigger to buy at a tmobile store. Did you have to activate the tmobile first? That's what the rep is telling me here
sephtin said:
Are you seeing the issue of voice + data not working at the same time? When I'm on a call on Verizon, Wi-Fi works, but mobile data shuts off... is this just Verizon, or is this a "feature"?
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Unless something has changed with CDMA technology, the Verizon phones shouldn't be able to use data while on an active call. I know they are working to get that working with some new LTE standard but I haven't heard anything about it being here yet.
dadsterflip said:
That is not activated on Verizon...
But what I do want to know is if Verizon will whitelist the imei numbers . because I am soooo ready to pull the trigger to buy at a tmobile store. Did you have to activate the tmobile first? That's what the rep is telling me here
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I'm considering switching to TMo anyway, so I picked up 30 days of pre-paid with the phone for 45$. I plan to try both carriers on my commute, see how signal is on both carriers on the train ride, downtown at work, etc. before making up my mind, and this device makes it as easy as swapping the SIM out!
The issue I had, was I didn't have a nano-SIM. Verizon rep at the store told me there was nothing they could do... I told them if he got me a nano-SIM, that customer support could active it... He gave me a SIM and let me use their phone to call Support to activate it. The support person did a "SIM swap" for my existing device, even though my Note3 obviously doesn't use a nano-SIM.. but that's all it took to activate the nano-SIM, and it works perfectly.
I may be misunderstanding your question... I believe the confusion is that you don't actually activate the phone... you activate the SIM IN the device. You should be able to take the phone out of the box, and drop in an already activated SIM and all will work fine...
seh6183 said:
Unless something has changed with CDMA technology, the Verizon phones shouldn't be able to use data while on an active call. I know they are working to get that working with some new LTE standard but I haven't heard anything about it being here yet.
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Thank you for confirming, that's exactly what I needed to know! I'm sure I can live without needing mobile data while on a call...
sephtin said:
I'm considering switching to TMo anyway, so I picked up 30 days of pre-paid with the phone for 45$. I plan to try both carriers on my commute, see how signal is on both carriers on the train ride, downtown at work, etc. before making up my mind, and this device makes it as easy as swapping the SIM out!
The issue I had, was I didn't have a nano-SIM. Verizon rep at the store told me there was nothing they could do... I told them if he got me a nano-SIM, that customer support could active it... He gave me a SIM and let me use their phone to call Support to activate it. The support person did a "SIM swap" for my existing device, even though my Note3 obviously doesn't use a nano-SIM.. but that's all it took to activate the nano-SIM, and it works perfectly.
I may be misunderstanding your question... I believe the confusion is that you don't actually activate the phone... you activate the SIM IN the device. You should be able to take the phone out of the box, and drop in an already activated SIM and all will work fine...
Thank you for confirming, that's exactly what I needed to know! I'm sure I can live without needing mobile data while on a call...
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I know it works. My question is. Would Verizon block the imei or device I.d.s later down the road to where it doesn't work and only the imei that's been sold on Google play works.
dadsterflip said:
I know it works. My question is. Would Verizon block the imei or device I.d.s later down the road to where it doesn't work and only the imei that's been sold on Google play works.
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Good luck getting your answer. If the device suddenly stops working on Big Red, I'll post here (as soon as I've completed my switch to another carrier).
sephtin said:
Good luck getting your answer. If the device suddenly stops working on Big Red, I'll post here (as soon as I've completed my switch to another carrier).
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Lol. Yea that's what I was worried about. I didn't want to buy it then down the road oh yea this I.d. doesn't work anymore.
I did not register my device on T-Mobile at all. Just popped the other sims in.
What I'm told is that carriers only care about imei when activating for the first time. If you just put your own sim in there they just can't see the device type which really doesn't matter unless you're looking to call them for support.
T mobile store gave me **** about buying the phone out right. I had to get a friend to add me as an authorized user on his account to buy the phone OUTRIGHT. So stupid...
Also, at T-Mobile the phone out right was 649 where everyone else is like 50 or 40 bucks more which was also sweet.
I also did not get bloat Ware on the phone from the carriers.
The devices CDMA identifier (MEID??) needs to be in the carriers whitelist so if the OP didn't place a voice call over either the Sprint or Verizon networks itnis not "safe" to to say it works on all carriers.
This is supposed to be one model for all of the US with 4 SKUs for the variations, and it should work but there is still the question of whether the CDMA carrier. Allows the phone on their network.
Sent from my SCH-I605 using Tapatalk
I can confirm I've activated my nexus bought directly from moto on both sprint and T-Mobile. Both voice and data worked with each carrier. Sprint takes a little more when than just putting the Sim in. They need to activate the MEID in their system. You can't just put an active Sim from another phone in and have it work.
Interesting..
Other users have reported the exact opposite.
msal said:
Interesting..
Other users have reported the exact opposite.
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If you referring to activating one on sprint, I was one of those users. Since Monday haven't been able to activate it until this morning.
seezar said:
If you referring to activating one on sprint, I was one of those users. Since Monday haven't been able to activate it until this morning.
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Yep, talking about Sprint. IIRC, there were multiple threads on here saying you can only activate on CDMA carriers if you buy from them or Google Play.
msal said:
Yep, talking about Sprint. IIRC, there were multiple threads on here saying you can only activate on CDMA carriers if you buy from them or Google Play.
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What about activating on Verizon?
Sent from my Nexus 7 using XDA Free mobile app
Buying from T-Mo living in a non-T-Mo area
Yes. I must be one of the only people on here in the U.S. not living in a T-Mo area.
I just ordered from T-Mo (64GB MB). After much conversation and clarification, I've learned that one can buy a Nexus 6 from them outright, which requires also buying a $10 SIM activation kit. Since I do not live in a T-Mo area, I will have to call and cancel my 'yet-to-be-activated' plan, which also required a $50 deposit. By utilizing T-Mo's "buyer's remorse", I will be able to keep the phone, since I bought it outright, but will be refunded my $50 deposit for the service, without ever having to activate it on T-Mo's network. From there, I will pop in my AT&T SIM card, and be on my way! The only thing I'll be out is the $10 SIM activation kit.
Also, the rep's did acknowledge that the Nexus 6 is one of the few phones they have that are already unlocked.
Please do critique this if you foresee any problems I'll have popping in my AT&T SIM and using my existing service with them.
EDIT: Yargh. T-Mo had zero 64GB phones, and have since called me back to tell me they are on back order. But hey... at least I have an order in now. Beats what I've accomplished so far on the Play store all to hell.
gregg0829 said:
What about activating on Verizon?
Sent from my Nexus 7 using XDA Free mobile app
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As far as I'm aware, Verizon comes under the same category. You should only be able to activate on Verizon if you buy the phone from Google Play or from Verizon.
msal said:
As far as I'm aware, Verizon comes under the same category. You should only be able to activate on Verizon if you buy the phone from Google Play or from Verizon.
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That is what I have read. I am hoping by the 12/2 when I get my phone from Motorola I will have more options regarding Verizon.
Sent from my Nexus 7 using XDA Free mobile app
gregg0829 said:
What about activating on Verizon?
Sent from my Nexus 7 using XDA Free mobile app
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I bought my device from T-Mobile, removed the T-Mobile sim it came with, put my Verizon sim card in, and it worked no problem. This happened with my phone on ATT as well. The guy next to me did the SAME EXACT THING on Sprint.
I am not BSing you guys in the least. I have no problem helping out in anyway I can. I'll even give you the number and the guy at the T Mobile store who watched us do it lol.
seh6183 said:
Unless something has changed with CDMA technology, the Verizon phones shouldn't be able to use data while on an active call. I know they are working to get that working with some new LTE standard but I haven't heard anything about it being here yet.
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This is incorrect, it has been working for 3 years now. Data while on a phone call has been working since LTE came out. It worked on my Note 2, Note 3, and currently works on my Galaxy S5. Also works on my families HTC M7 and M8.
However, it no longer works on the Droid Turbo, and now I believe the N6.
But the original assumption was incorrect, data + voice has been working for years. They did something now that it is not working on new devices coming out.

1+5 on sprint?

Is anyone going to try and see how the new phone works on sprint? I'm thinking about it.
I saw it has all the bands compatible. Curious if anyone is going to try this.
i have sprint, and want it... waiting for the 128gb to be available again...
edit: chatted with oneplus about sprint compatibility, got this answer : As for that concern, we still don't have official information though you may just wait for further updates from OnePlus or you can refer to our Official website.
idk about 600 for a phone that might work, stuck with about a year left on a 2 year contract...
still waiting to get the sprint chat to show on the site lol.
k4m4kz1 said:
i have sprint, and want it... waiting for the 128gb to be available again...
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So your going to give it a shot also?
realbananA said:
So your going to give it a shot also?
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see my edit above lol
My concern would be that by all bands, they are talking about GSM. Verizon and Sprint use CDMA. I would hold off if I was on either of those carriers.
Sent from my OnePlus 3T using XDA Labs
mikeprius said:
I saw it has all the bands compatible. Curious if anyone is going to try this.
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This isn't quite correct. Verizon uses primarily Band 0 CDMA which the OnePlus 5 (And 3/3T) have included. They all lack Band 1 CDMA which is what Sprint primarily uses and Verizon uses in some major markets. Sprint also uses Band 10 CDMA. For Verizon, you can simply pop the SIM in and get service, but Sprint activation is always tied to the device and not the SIM. Sprint only allows approved devices on their network which is the biggest obstacle.
So your service would not be optimal for 1X/3G even if it were activated on Sprint. You'd most likely get no signal at all. The device does support all the LTE Bands, but while there's CDMA Support the OP5 doesn't have any of the CDMA Bands that Sprint utilizes. If you were ever able to get the device manually added in the system or Sprint approved the device on the network, then it would be essentially an LTE-Only device. Note that this might be handy or interesting in a Dual SIM set-up but probably not very optimal for an ordinary Sprint user.
MrMeeseeks said:
My concern would be that by all bands, they are talking about GSM. Verizon and Sprint use CDMA. I would hold off if I was on either of those carriers.
Sent from my OnePlus 3T using XDA Labs
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It does work on Verizon as did the 3/3T. Verizon uses Band 0 in most of the country, but they do use Band 1 in some major cities, so it's not optimal. The OP3/3T/5 supports Band 2/4 but not Band 13 which is the primary LTE Band for Verizon. People have gotten 1X/3G/LTE working on Verizon, but it's not optimal due to the band support. There also may have been issues switching between CDMA and LTE but haven't checked recently for updates. If going for Dual SIM then it may work well for some people's needs.
According to this site the phone is fully compatible with Sprint then Verizon, I saw some post where people put Verizon sims and they're not able to get LTE but according to this site it should with Sprint.
Now like the comment above, Sprint will have to approve the phone in their system since they have to activate the phone, yeah it sucks but it's how evil Sprint works, Sometimes they have to add the IMEI number of the phone to put it in their system to activate.
Try and see what they said. When Google released phones that were compatible with Sprint, they did activate the phone you bought through google so this can be the same
gypsy214 said:
According to this site the phone is fully compatible with Sprint then Verizon, I saw some post where people put Verizon sims and they're not able to get LTE but according to this site it should with Sprint.
Now like the comment above, Sprint will have to approve the phone in their system since they have to activate the phone, yeah it sucks but it's how evil Sprint works, Sometimes they have to add the IMEI number of the phone to put it in their system to activate.
Try and see what they said. When Google released phones that were compatible with Sprint, they did activate the phone you bought through google so this can be the same
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It has zero support for CDMA (1X/3G) on Sprint since Sprint uses Band 1 and Band 10 CDMA. It would be unlikely that Sprint would whitelist the OP5 or manually add them to the database, especially considering they never added the ZTE Axon 7 which had full support for Sprint. Would certainly be pretty awesome if they did so and would benefit anyone intending to use the OP5 as an LTE-Only device.
I got the OP5 today and poped my sim in and got LTE and the carrier ID on the sim carrier information. But i have to wait and see if i can get them to add the device into the system. Which i will be on the phone with them all day I'm sure. But I'm going to give it a shot at the least. So far the phone seems awesome.
gmac24 said:
I got the OP5 today and poped my sim in and got LTE and the carrier ID on the sim carrier information. But i have to wait and see if i can get them to add the device into the system. Which i will be on the phone with them all day I'm sure. But I'm going to give it a shot at the least. So far the phone seems awesome.
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We're rooting for ya! Get it... ROOTing...
gmac24 said:
I got the OP5 today and poped my sim in and got LTE and the carrier ID on the sim carrier information. But i have to wait and see if i can get them to add the device into the system. Which i will be on the phone with them all day I'm sure. But I'm going to give it a shot at the least. So far the phone seems awesome.
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Any luck in getting it activated?
realbananA said:
Any luck in getting it activated?
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So far no. But today brings a new day. lol not giving up just yet. The guys I have talked to last night with Sprint tech support, told me to go into the store and get a new sim and that should fix my problem. They are saying that because I'm coming from a IPhone a new sim card is required. I will update tonight when I get done.
gmac24 said:
So far no. But today brings a new day. lol not giving up just yet. The guys I have talked to last night with Sprint tech support, told me to go into the store and get a new sim and that should fix my problem. They are saying that because I'm coming from a IPhone a new sim card is required. I will update tonight when I get done.
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Pls do I need a new phone
gmac24 said:
So far no. But today brings a new day. lol not giving up just yet. The guys I have talked to last night with Sprint tech support, told me to go into the store and get a new sim and that should fix my problem. They are saying that because I'm coming from a IPhone a new sim card is required. I will update tonight when I get done.
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Any luck with new sprint sim card? I was not able to activate OnePlus 5 on Sprint Service. Here is comments from Sprint customer care:-
Laine P. : I totally understand how much you wanted to activate your phone. However, to activate it here in our network, I would suggest to contact back oneplus company to let the device be activated so that it will be loaded here in our system.
When I contact OnePlus they said "We are not supporting Sprint and Verizon"
I will be watching this very closely.
Harjinder.Sidhu said:
Any luck with new sprint sim card? I was not able to activate OnePlus 5 on Sprint Service. Here is comments from Sprint customer care:-
Laine P. : I totally understand how much you wanted to activate your phone. However, to activate it here in our network, I would suggest to contact back oneplus company to let the device be activated so that it will be loaded here in our system.
When I contact OnePlus they said "We are not supporting Sprint and Verizon"
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Well I will have my final answer today. I go back into the store and get my sim card and pop it in and see what happens if this doesn't work. Bye OP5 :crying:
gmac24 said:
Well I will have my final answer today. I go back into the store and get my sim card and pop it in and see what happens if this doesn't work. Bye OP5 :crying:
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I'm guessing it didn't work?
realbananA said:
I'm guessing it didn't work?
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No it didn't. :crying: I spent several days and driving to different stores and getting different stories from sprint tech support, but I expected that.
gmac24 said:
No it didn't. :crying: I spent several days and driving to different stores and getting different stories from sprint tech support, but I expected that.
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Disappointing to hear. Thanks for giving it a try and letting us know and sharing the info

Verizon Certification - Missing?

So according to this CNET article Verizon network certification is not complete.
That is a problem for me. If it doesn't get Verizon certification, it is of no use to me.
https://www.cnet.com/news/essential-phone-ships-after-two-missed-ship-dates/#
Got this from their support today:
Thank you for your question. We expect to receive Verizon certification soon. Though it is not certified by Verizon, it does work on the their network. You will need to make sure you are using a NFC nano SIM for full functionality. Have a great day.
Sincerely,
Emily
Essential Customer Experience Team
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I'm using a Xiaomi Mi Note 2 on Verizon right now and it works fine. I have VoLTE. No Wifi calling though. I'm 99.9% sure Verizon never certified this phone.
What I should have said, is that if it doesn't work right out of the box, it's no use to me.
When I got my Nexus 6P you had to jump through a few hoops because you couldn't get a SIM card.
You had to have an existing active phone.
is it really an issue though? just swap the sim from your phone into that one and it will work. only issue comes from if you don't already have a phone with a nano sim or can't use a buddies phone to help. yes hoops like that suck but it had to be expected that verizon would take way longer than everyone else.
jerflash said:
is it really an issue though? just swap the sim from your phone into that one and it will work. only issue comes from if you don't already have a phone with a nano sim or can't use a buddies phone to help. yes hoops like that suck but it had to be expected that verizon would take way longer than everyone else.
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Only if it doesn't work when I drop in the SIM.
I have a Nexus 6P and I've been through the whole thing about phones not being certified.
Sometimes, though, not being certified, also means not working.
NeutronBomb said:
I'm using a Xiaomi Mi Note 2 on Verizon right now and it works fine. I have VoLTE. No Wifi calling though. I'm 99.9% sure Verizon never certified this phone.
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I thought about trying a mi note 2 how is it and you get all the bands???
Sent from my Pixel XL using Tapatalk
oneandroidnut said:
I thought about trying a mi note 2 how is it and you get all the bands???
Sent from my Pixel XL using Tapatalk
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It's actually really good. I was running Resurrection Remix on it so pretty much stick with some tweaks. I get all the LTE bands on Verizon and have VoLTE. I get good data speeds. The battery is really good. Overall it's a nice phone. It's just hard to go back to bezels after having a Mix, a G6 and an S8+. This was just supposed to be a serviceable phone to hold me over while I waited on one of the current crop and it's done its job well.
I got my phone on Friday and used it fine right away. Today Verizon service stopped. Put my SIM back in my Pixel and everything is fine. Switched twice, no Essential, Pixel fine. Anyone else have a similar issue?
etkallio said:
I got my phone on Friday and used it fine right away. Today Verizon service stopped. Put my SIM back in my Pixel and everything is fine. Switched twice, no Essential, Pixel fine. Anyone else have a similar issue?
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Set your preferred Network to global in the settings.
Didn't help.
etkallio said:
Didn't help.
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Try factory resetting without the Sim in then install sim and factory reset again. It's how I got the axon 7 to run perfect on Verizon. No need to change settings or anything.
Sent from my ZTE A2017U using XDA-Developers Legacy app
dragonslee said:
Set your preferred Network to global in the settings.
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Nope.
I started the thread and mine is working great.
Hardware is great.
Selling my 6P since I'm keeping the PH-1.
etkallio said:
I got my phone on Friday and used it fine right away. Today Verizon service stopped. Put my SIM back in my Pixel and everything is fine. Switched twice, no Essential, Pixel fine. Anyone else have a similar issue?
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I had a similar issue the other day. It just suddenly started working again an hour after I factory reset. I would say don't touch the network settings or use the 4636 menu. That's when I started to have issues.
Sent from my PH-1 using Tapatalk
Enhanced 4G LTE Mode works.
just lost my verizon service on this phone within the last hour or two. sim works fine with the pixel xl.... not good
update: factory reset worked, but still not happy. they better get certification soon from verizon
So I was hoping to switch to Verizon from Sprint after I got this phone. I guess I have to wait for certification since I don't have a Verizon sim?
Check Info menu
etkallio said:
Didn't help.
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Click to collapse
Maybe check information found with this code:
*#*#4636#*#*
I'm on Verizon, set to "Global"

Pixel 2 XL and AT&T VoLTR

Anyone else enjoying using VoLTE on their Pixel with AT&T? Conversations are so much clearer now. Could never go back to not using it.
g33k3r said:
Anyone else enjoying using VoLTE on their Pixel with AT&T? Conversations are so much clearer now. Could never go back to not using it.
Click to expand...
Click to collapse
I didn't have hd calling enabled until I installed the 8.1 beta but it's so much better now
Sent from my Pixel 2 XL using Tapatalk
browniegirl said:
I didn't have hd calling enabled until I installed the 8.1 beta but it's so much better now
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Click to collapse
Didn't realize it was because of the beta but yes, didn't realize what a difference it makes.
If HD voice is working on the beta is WiFi calling working as well?
g33k3r said:
Didn't realize it was because of the beta but yes, didn't realize what a difference it makes.
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How did you enable it
cjkacz said:
How did you enable it
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Once you install the beta, you just go under mobile, advanced, and you should see a lte setting
cjkacz said:
How did you enable it
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Click to collapse
see attached
uicnren said:
see attached
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Click to collapse
I have that but when I make a call it switches to H+
I installed the beta, and that option was automatically selected.
Yep. Just tried turning on LTE only and I cannot make a phone call. So option is there, but not working at present.
Anybody know how to enable WiFi calling on this phone, or does ATT block any phone not approved and sold through them?
works for me when i make a call, LTE stays on
I just chatted with At&t. They told me that both my pixel 2xl and my wife's pixel are compatible for HD Voice and Enhanced Messaging. They told me to wait 2 hours and reboot. I'll update this post with the results
How did you get VoLTE turned on?
Edit: Realized there must not be a switch. Also decided to not be a dummy and actually read the first page of posts. LTE stays on for me when calling now.
Now if we could get enhanced messaging (10 mb limit) and wifi calling/texting, we'd be onto something
cjkacz said:
I just chatted with At&t. They told me that both my pixel 2xl and my wife's pixel are compatible for HD Voice and Enhanced Messaging. They told me to wait 2 hours and reboot. I'll update this post with the results
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Click to collapse
interesting. did you have to give them IMEI or any other info particular to those phones?
cjkacz said:
I just chatted with At&t. They told me that both my pixel 2xl and my wife's pixel are compatible for HD Voice and Enhanced Messaging. They told me to wait 2 hours and reboot. I'll update this post with the results
Click to expand...
Click to collapse
uicnren said:
interesting. did you have to give them IMEI or any other info particular to those phones?
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Click to collapse
So after 11 hours still no features. I contacted At&t and am now being told that the original Pixel XL is not compatible. The new Pixel 2XL may be but I will have to be approved. I provided my IMEI to the rep and they are supposed to email me back within 72 hours. I also provided her an ad I found from At&t encouraging people to bring their new Pixels to At&t. I provided some screen shots below for you guys
cjkacz said:
So after 11 hours still no features. I contacted At&t and am now being told that the original Pixel XL is not compatible. The new Pixel 2XL may be but I will have to be approved. I provided my IMEI to the rep and they are supposed to email me back within 72 hours. I also provided her an ad I found from At&t encouraging people to bring their new Pixels to At&t. I provided some screen shots below for you guys
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That sounds a lot more like AT&T
uicnren said:
That sounds a lot more like AT&T
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Click to collapse
Yup. I highly doubt this will go anywhere. Even if the pixel 2 has the capabilities, AT&T wants people to lease phones from them with their branding, period. I got an S8 through the Next program at launch (April) and VoLTE worked no problem. Before that I brought my own unlocked devices, Nexus 5, 6, and 6p. None of them ever were able to use advanced features.
Sent from my SM-G950U using Tapatalk
eep2378 said:
Yup. I highly doubt this will go anywhere. Even if the pixel 2 has the capabilities, AT&T wants people to lease phones from them with their branding, period. I got an S8 through the Next program at launch (April) and VoLTE worked no problem. Before that I brought my own unlocked devices, Nexus 5, 6, and 6p. None of them ever were able to use advanced features.
Sent from my SM-G950U using Tapatalk
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Click to collapse
Yep. It would be a clear departure from their current position that only AT&T branded devices get these advanced features.
One can hope though.
Just had a chat with AT&T. You do need to contact them and give them your IMEI to get VoLTE working. Mine now works.

Wifi Calling on At&t Google Pixel 2 XL

Opened the Settings app earlier and there was a suggestion at the top to turn on Wifi calling. I'm on At&t and November update.
How did you get this to work? I've been trying to days to enable this option. I pushed "adb shell settings put global wfc_ims_enabled1" but to no avail has it worked.
I am on AT&T and have tried this with both a Google Pixel XL 2 from Google and Verizon. If you could give me any details of what your setup is like so I can try to enable this I'd dearly appreciate it!
gettingerr said:
Opened the Settings app earlier and there was a suggestion at the top to turn on Wifi calling. I'm on At&t and November update.
Click to expand...
Click to collapse
+1 how? Very curious.
a screenshot showing the actual call going over wifi is needed.
unless ATT changed their mind in the last week, WiFi calling isnt available for the Pixel 2/XL, even if the option is enabled, the account has to be provisioned, and the phone needs the proper IMS profile, ATT to this date has refused to allow it.
This is the first I've seen the option even appear. Will test some calls and report back.
uicnren said:
a screenshot showing the actual call going over wifi is needed.
unless ATT changed their mind in the last week, WiFi calling isnt available for the Pixel 2/XL, even if the option is enabled, the account has to be provisioned, and the phone needs the proper IMS profile, ATT to this date has refused to allow it.
Click to expand...
Click to collapse
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
gettingerr said:
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
Click to expand...
Click to collapse
Here's hoping. My apartment is on the bottom floor so reception is very spotty. What has been weird though is that if I start a call when I have reception and move to a spot in my apartment where there is no cell service, the call persists. So part of me thinks me enabling Wifi Calling from ADB may have done something?
Kooswithak said:
Here's hoping. My apartment is on the bottom floor so reception is very spotty. What has been weird though is that if I start a call when I have reception and move to a spot in my apartment where there is no cell service, the call persists. So part of me thinks me enabling Wifi Calling from ADB may have done something?
Click to expand...
Click to collapse
So you're saying that after the ADB command was set, and you're in an area that legitimately has 0 cell service (not just very low/nearly unusable)? Screenshot of this, please?
gettingerr said:
Looks like it isn't up and rolling yet, but the fact that the option appears has me hopeful. At&t still doesn't say that it supports VoLTE on P2XL, but we have that working, so perhaps Wi-Fi calling is coming soon.
Click to expand...
Click to collapse
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Click to expand...
Click to collapse
It's working on the developer previews. Just talk to an AT&T tech and have them provision your SIM for it.
Sent from my Pixel 2 XL using XDA Labs
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Yes, it works fine, if you meet all of AT&T criteria.
uicnren said:
Yes, it works fine, if you meet all of AT&T criteria.
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Click to collapse
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Sent from my Nexus 6P using Tapatalk
jimmiekain said:
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
https://www.att.com/esupport/article.html#!/wireless/KM1046244
jimmiekain said:
At&t criteria? What's the criteria? I've Google searched and only found information saying you can't have it unless you have an att branded phone.
Click to expand...
Click to collapse
Because idiots around the US have no idea what they're talking about then they say "VoLTE on AT&T only works with AT&T-branded Android phones or iPhones". As long as a manufacturer certifies their device with AT&T, and configure their devices with the proper IMS profile for AT&T's network, VoLTE will work. Google (HTC/LG) certified the Pixel 2 / 2 XL with AT&T for VoLTE and RCS, both of which work if all criteria are met (proper SIM card, IMEI updated in billing system, options turned on), and right now, 8.1 DP1/DP2 are needed to use VoLTE on AT&T's network, as the modem/IMS configuration was updated on the phone to support it.
jimmiekain said:
Sorry, I'm not sure I'm reading this correctly. Please clarify... Are you saying that VoLTE is working on the Pixel 2 on att? If yes, please please please tell me how.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
VoLTE is enabled in Android 8.1 for AT&T. I just flashed the final factory image and it does indeed work. You do have to verify that your sim card is properly provisioned for VoLTE. As for the WiFi calling portion of this conversation, I still cannot access the "Wi-Fi calling" setting within "Mobile network settings."
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
mbze430 said:
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
Click to expand...
Click to collapse
Check to make sure your sim card supports it. If it does you'll wanna call att and have a technician make sure your account is provisioned properly. Also you'll need to make sure they have the IMEI of your phone.
Sent from my Pixel 2 XL using Tapatalk
mbze430 said:
I am on 8.1 on AT&T but the unlock version of the phone... I don't ave the VoLTE
Click to expand...
Click to collapse
and again....
https://www.att.com/esupport/article.html#!/wireless/KM1046244
I just bought a Verizon Pixel 2 XL and Volte doesn't work. I'm on 8.1.0 February security patch. I thought that the Verizon Pixel was exactly the same as the Google Store version, other than the locked bootloader. Does anyone know how to get this working? I've already called At&t twice, and they say it should be working.
lyall29 said:
I just bought a Verizon Pixel 2 XL and Volte doesn't work. I'm on 8.1.0 February security patch. I thought that the Verizon Pixel was exactly the same as the Google Store version, other than the locked bootloader. Does anyone know how to get this working? I've already called At&t twice, and they say it should be working.
Click to expand...
Click to collapse
Is advanced calling enabled in settings/Network &internet/Mobil network/advanced. ??
If yes, then look at the link 2 posts above yours.

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