Delete option missing on Tab 4 in Settings > General > Accounts - Galaxy Tab 4 Q&A, Help & Troubleshooting

I purchased a Galaxy Tab 4 (w/10 in screen) quite awhile back from Barnes and Noble for my wife. I recently created a 2nd user account for myself to use the tablet as well. I have found that I'm unable to delete any accounts that get saved under "My accounts". This includes Yahoo & Yandex email apps, google account (I want to keep this account but verified the delete option is not available), Firefox account, etc.
I've unsuccessfully tried 3 things to remove these accounts:
1) I can't find an option looking in the individual apps to delete the accounts.
2) A google search found several sources which indicate that Settings > General > Accounts should have an option at the bottom of the screen to delete these accounts when you select each account individually. That option is NOT available on for my user ID or my wife's user ID (which I checked to see if it may be different).
3) I also tried going to Settings > General > Application Manager, selecting individual apps and clicking the "Clear Cache" and "Clear Data" buttons. This does NOT remove the account either- just the app data which is then reloaded when the app is opened.
If possible, I don't want to delete my user account and have to start over installing apps, restoring files, etc. I've reached the extent of my abilities in troubleshooting this. Any suggestions would be appreciated on successfully deleting these accounts for my userID. Below are the technical details for our tablet. Please let me know if any additional data or screen prints would be helpful. Regards.
Samsung SM-T530NU
Android 5.0.2
Kernel Version 3.4.0-6122105
Build number LRX22G.T530NUOVS1BPL1
Security Software Version ASKS v1.2_161011
KNOX Version 2.4

Related

Push Email - Noob question, sorry

If I want to have push email for my main gmail account do I have to set it up as an Exchange account?
The shortest poll interval I see for any other (ie pop etc) account type is 5min
If then (to preserve battery etc) I want to switch from push to interval email is there any "harm" in using an exchange account-type for a gmail account?
My phone already syncs contacts/market etc with the main account that I have as the exchange account but want to understand the situation a little better
GGGrrrrr! This morning all 4 email settings (1 x echange gmail; 1 x pop3/imap gmail; 2x hotmail) appear to have been deleted from the HTC Mail App.
I cannot add the Exchange on in again as it tells me this account has already been setup.
I tried to delete it from the Account/Sync in Settings but even after saying it is deleting it is still there [albeit syncing nothing].
Anyone suggest how I can sort this? For the time being I have added the main account as a normal gmail account [except of course now it preferentially comes via the Gmail App first!]
No idea why you lost your email settings, I personally would blame Steve Jobs.
In relation to your other issue, I don't really see the point in creating an Exchange account to sync your Gmail account (two pushes will drain your battery faster than just one).
In Settings > Accounts & Sync > Gmail you can set the sync interval for your Gmail account.
Thanks
How can I delete the Exchange account then?
As stated I have tried to get rid of it using the "remove account" in the Settings/Sync area but it is still there.....
Actually I have just googled it and it seems I might been to do a "factory reset" (ie start the build all over again) to get rid of it.
What I need to do first is find out if there is any way to backup my Apps (and their settings - my son would not forgive me for deleting his Angry birds pregress!)
Will search but any tips gratefully received!
No... don't factory reset.
I know you have tried this already but...
Just try again to remove the account via Settings > Accounts and Sync then select your account then look at the bottom of the screen. Do you see 'Remove Account'?
Click it
If not, go to your email program, select the account you want to delete and go into Account Settings and try and delete it from there.
Sorry I wasn't clear
I did do exactly as you said to remove the account: clicking on it in the sync settings and pressing remove (I get the warning abot losing all calendar etc etc)
I did that multiple times.
I even rebooting after doing it (as it was still there) but it is still there and still apparently syncing (green circle still there) even though all sync options were unticked.
If I click on the account (where it gives the option to adjust settings) it justs says error the Mail app has returned an error and asks me to force close (every time)
In the Main app it is not in the Accounts screen do I can't delete it from there (even though when I try to add it again it tells me error the server says this account already exists)
Hence my frustration (over a small matter I grant you but small matters can bev very irritating!)
In that case all I can suggest is:
Make sure that the account in question is not set as default (just in case this prevents you from deleting it). Choose another account and set it as default. Then try deleting.
Failing that, try going into the account settings and delete each of the individual fields and resave the 'blank' account (assuming it allows you - probably won't). If it does, then try to delete it.
I've just tried deleting my account and it worked fine.
As a last ditch attempt, if you have 'Titanium Backup', you could backup the application and data relating to Angry Birds and reinstall it following your hard reset or whatever.
PS Whenever I hard reset, bugger all happens.
I really appreciate your continued help.
Yep sadly it WAS set as the default account but I did make the gmail (non-exchange) account the default account and try again but no difference.
If I can't find any other way I was planning to just delete the data.img file and let it rebuild it but first backup the games files and figured that would reset everything.
I could then restore from Titanium [I have a horrible feeling it will go pear-shaped!]
It would be a PITA to have to d/l all the apps again but even more irritating for the kids to lose their hard-fought game-saves!
In the meantime I got so hacked-off with it all that I have booted back into WinMo!
Ok, we're getting desperate/funky now. Try this...
Make a copy of your data.img.
Boot into Android.
Settings > Applications > Manage Applications > All Applications and select email.apk
When that opens click on the clear data and clear cache (if they are not greyed out).
Go back into email and see if that has cleared them?
If so, hoo'bloody'ray and reset your email accounts.

[Q] Disabling gmail account

Hello,
When i first opened the phone, i used a gmail account to update phone. But now, i want to delete this email because i added a new gmail account and i cant make this email as main account. When i try this, it says " The phone needs that email, if you want to disable this email, reset phone and every data will be deleted."
Is there any way to disable this first email without losing any data?
To my knowledge, it's not possible. The setup requires an account to backup all the apps downloaded of the market, contacts, calendar, email etc...You can stop it from syncing with that particular account, but it CANNOT be removed as such.
The only way to get rid of it is to factory reset/wipe the phone and start fresh with the desired account. It's a bit annoying, but I understand why it does that...
Cursed Chico said:
Hello,
When i first opened the phone, i used a gmail account to update phone. But now, i want to delete this email because i added a new gmail account and i cant make this email as main account. When i try this, it says " The phone needs that email, if you want to disable this email, reset phone and every data will be deleted."
Is there any way to disable this first email without losing any data?
Click to expand...
Click to collapse
Ah, you want to change gmail accounts, from the old to "new" as primary?
Well first thing you need to do is this.
1. Go to Menu -> Settings -> Applications -> Manage Applications
2. Click on Gmail in the list and, if needed, "Force Stop" then "Clear data"
3. Click on Google Apps in the list and, if needed, "Force Stop" it, but DO NOT clear data
4. Click on "Clear Data" on Gmail Storage
5. Exit back to the phone's Home and open the Gmail app
6. Re-enter your Google account info.
This should work and hope it does !
cirnocirno i did that but i think it did not change the main account because for example when i try to backup sms on go sms pro, i am supposed to send to this old email from new email.
How can i understand if it is main email or not?
Look, i am trying to download applications from desktop pc from market via this new email but it says there is no mobile connected to this email. How i can change that?
Cursed Chico said:
cirnocirno i did that but i think it did not change the main account because for example when i try to backup sms on go sms pro, i am supposed to send to this old email from new email.
How can i understand if it is main email or not?
Click to expand...
Click to collapse
What that I posted up did was wipe the gmail account handler allowing you to change primary email. Myself I did this with my old android phone because I messed up with my old email and had lots of spam and such. So I didn't like that
I have no idea why it doesn't work for you.
Another thing which my friend in rl said you could try is this.
It was simple enough though.
1. Make sure Marketplace is not open.
2. Setting > Application > Manage Application > Clear Data from Google Apps
3. Open Marketplace, it should prompt you to login with your gmail username and password.
Worst case, factory reset. I am sad that google haven't implemented away to change these kind of things, it's as stupid as forcing notification sounds through the speakers and not with the active output(headset/headphones).
Primary email was changed but for android market , it was not changed.
I did what you told in your last post but now i cant open market. I restarted phone but still it was not opened. It says error, try again later. What happened?
Ok now i can open market. When i first opened, it did not ask me to prompt with a email.
If i backup everything, and then reset; then restore again, my phone, my applications my sms, etc will be the same as now?
Cursed Chico said:
Ok now i can open market. When i first opened, it did not ask me to prompt with a email.
If i backup everything, and then reset; then restore again, my phone, my applications my sms, etc will be the same as now?
Click to expand...
Click to collapse
if you backup all things and restore they should be normally. If the backup application you use do it so. Myself I don't backup as most things are not worth

[Q] Contact unable to sync with Google

Anyone has any issue with Google Contact Sync? It says "sync is currently experiencing problems. It will be back shortly".
Several methods I've tried before:
1. Delete the Google account and add again
2. Clear data from "Contacts Storage"
3. Enable all google related services that I have disabled before (Google Newstand, Google Book and etc)
It seems that I can only download the contacts the first time I add the account, but any edit I make on the phone won't sync back to Google.
Can't find any other new method from Google result...
jacksonywl said:
Anyone has any issue with Google Contact Sync? It says "sync is currently experiencing problems. It will be back shortly".
Several methods I've tried before:
1. Delete the Google account and add again
2. Clear data from "Contacts Storage"
3. Enable all google related services that I have disabled before (Google Newstand, Google Book and etc)
It seems that I can only download the contacts the first time I add the account, but any edit I make on the phone won't sync back to Google.
Can't find any other new method from Google result...
Click to expand...
Click to collapse
Go to contacts (not with phone but contact app) go to settings then account and see if Google is there
Yes it is there, along with other stuff like Whatsapp, Samsung, Facebook etc. I have tried removing Google, re-add again, and then tweak one contact on my phone, and then go back to the setting > account > google to check, and there it is, "sync is currently experiencing problems. It will be back shortly" on the Contact part..
I was wondering if you got anywhere on this when you had the issue? I am having a similar problem.

Gmail not automatically updating

Hello
in my first week with Honor 7 everything was OK, but now Gmail is not automatically syncing.
So i tried to clear cache, but i cant go into recovery. I hole volume up + power button, but it jsut says that cannot update.
Could someone please help?
Thanks!
Go to phone settings, protected apps, be sure to allow gmail wakelocks.
Go to phone settings, account, google, click on your email, be sure to allow gmail to be syncronized.
Go to gmail, settings, your email, be sure to allow gmail to sync on mobile data.
Also check for any other apps that prevent wakelocks (Greenify etc). You should not use them with hw app manager.
FOR RECOVERY: Press volup+voldown+power to enter in TWRP. If you don't have TWRP installed, well, you will have to lurk moar.
Check two things first:
1) Go to Settings > Accounts > Google, click your account name and make sure Gmail is set to auto-sync
2) Go to Settings > Protected apps and make sure Gmail is protected
Edit:
Second place, first looser...
Thanks - everything was OK in these settings. I will try other methods as well, before hard reset
Nothing to fix this unfortunately... that's the big difference of honor/Huawei with other brands. I had Moto X 2014 and Moto X Play, and didn't have even one issue like this problem...
Sent from my PLK-L01 using Tapatalk
It's all because stupid huawei power saving features which is pain in ass for normal users

S5 Work Profile?

This one has me stumped, and the online info is not helpful. I just started a new job and they use Google Apps for Work. They let you add your account to your own device, but because it is a state agency they are enforcing device policies on accounts - including remote wipe and app auditing abilities. I don't particularly like the idea of them knowing about every single app I have nor the fact that they can wipe my phone. I saw that there should be the ability to create a "work profile" to keep the two separate (allowing them to only see the apps installed on the work profile, and if they issue a wipe it will only nuke the work profile), but I don't seem to have the ability to create one. This is an S5 (SM-G900R7) with bone stock/non-rooted 6.0.1. The online guides say that all I should have to do is open the Device Policy app and go to the Status page, and there should be a button to create a work profile but I do not have said button. Under Policies > Shared Device Details it does say "Work Profile: Supported", so what am I missing here? All I really need is to access my email and see my calendar from that account, but even those require the device policy, so I'm at a loss..
Anyone?

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