Push Email - Noob question, sorry - HD2 Android Q&A, Help & Troubleshooting and Genera

If I want to have push email for my main gmail account do I have to set it up as an Exchange account?
The shortest poll interval I see for any other (ie pop etc) account type is 5min
If then (to preserve battery etc) I want to switch from push to interval email is there any "harm" in using an exchange account-type for a gmail account?
My phone already syncs contacts/market etc with the main account that I have as the exchange account but want to understand the situation a little better

GGGrrrrr! This morning all 4 email settings (1 x echange gmail; 1 x pop3/imap gmail; 2x hotmail) appear to have been deleted from the HTC Mail App.
I cannot add the Exchange on in again as it tells me this account has already been setup.
I tried to delete it from the Account/Sync in Settings but even after saying it is deleting it is still there [albeit syncing nothing].
Anyone suggest how I can sort this? For the time being I have added the main account as a normal gmail account [except of course now it preferentially comes via the Gmail App first!]

No idea why you lost your email settings, I personally would blame Steve Jobs.
In relation to your other issue, I don't really see the point in creating an Exchange account to sync your Gmail account (two pushes will drain your battery faster than just one).
In Settings > Accounts & Sync > Gmail you can set the sync interval for your Gmail account.

Thanks
How can I delete the Exchange account then?
As stated I have tried to get rid of it using the "remove account" in the Settings/Sync area but it is still there.....

Actually I have just googled it and it seems I might been to do a "factory reset" (ie start the build all over again) to get rid of it.
What I need to do first is find out if there is any way to backup my Apps (and their settings - my son would not forgive me for deleting his Angry birds pregress!)
Will search but any tips gratefully received!

No... don't factory reset.
I know you have tried this already but...
Just try again to remove the account via Settings > Accounts and Sync then select your account then look at the bottom of the screen. Do you see 'Remove Account'?
Click it
If not, go to your email program, select the account you want to delete and go into Account Settings and try and delete it from there.

Sorry I wasn't clear
I did do exactly as you said to remove the account: clicking on it in the sync settings and pressing remove (I get the warning abot losing all calendar etc etc)
I did that multiple times.
I even rebooting after doing it (as it was still there) but it is still there and still apparently syncing (green circle still there) even though all sync options were unticked.
If I click on the account (where it gives the option to adjust settings) it justs says error the Mail app has returned an error and asks me to force close (every time)
In the Main app it is not in the Accounts screen do I can't delete it from there (even though when I try to add it again it tells me error the server says this account already exists)
Hence my frustration (over a small matter I grant you but small matters can bev very irritating!)

In that case all I can suggest is:
Make sure that the account in question is not set as default (just in case this prevents you from deleting it). Choose another account and set it as default. Then try deleting.
Failing that, try going into the account settings and delete each of the individual fields and resave the 'blank' account (assuming it allows you - probably won't). If it does, then try to delete it.
I've just tried deleting my account and it worked fine.
As a last ditch attempt, if you have 'Titanium Backup', you could backup the application and data relating to Angry Birds and reinstall it following your hard reset or whatever.
PS Whenever I hard reset, bugger all happens.

I really appreciate your continued help.
Yep sadly it WAS set as the default account but I did make the gmail (non-exchange) account the default account and try again but no difference.
If I can't find any other way I was planning to just delete the data.img file and let it rebuild it but first backup the games files and figured that would reset everything.
I could then restore from Titanium [I have a horrible feeling it will go pear-shaped!]
It would be a PITA to have to d/l all the apps again but even more irritating for the kids to lose their hard-fought game-saves!
In the meantime I got so hacked-off with it all that I have booted back into WinMo!

Ok, we're getting desperate/funky now. Try this...
Make a copy of your data.img.
Boot into Android.
Settings > Applications > Manage Applications > All Applications and select email.apk
When that opens click on the clear data and clear cache (if they are not greyed out).
Go back into email and see if that has cleared them?
If so, hoo'bloody'ray and reset your email accounts.

Related

email bug

I am having a problem with the email app, and wonder if anyone has seen this or can suggest a solution.
When I open the app to add an email account, I get a window which (patronizingly) explains how I will be done in 2 easy steps; I hit Next; I get a window asking for url and password ECXEPT this time the Next box is grayed out. I can't hit Next! There is also a "Manual Setup" button next to the Next button but it is also gray and I cannot press it either. My only option is to escape. I reset to factory settings. Same problem. There must be a defect in my factory settings? Is this a symptom of a bigger problem? Can I fix this, or download a fresh copy? How do I check email?
thanks to anyone who can solve this riddle,
alphanzo
have you tried entering your email and password?
yeah its not URL is email you put in.And the email app sucks anyways. go to market place and download k-9. Its much better, with the same type of easy setup.
Of course I've tried that. For instance, I type: mail.pas.rochester.edu. and [password], still nothing. And why would "manual setup" also not work? I don't want load my phone with redundant apps, and iif this one is not working how do I know there isn't a greater problem?
Its not asking for a url or your email server ip. Its asking for your actual email address. ie [email protected]ter.edu or whatever it may be.
Reply
What type of email are you trying to set up? I had the same problem when trying to set up my hotmail account. It wont accept much except gmail, i think?
it accepts most pop3/imap style email boxes
E-mail configuration on G1
Hi friends,
I have another problem with e-mail (POP3/IMAP) application on G1.
Everything's working fine except the e-mail automatic checking (that could be set up on some period of time) and deleting messages from the server.
1. Automatic checking (for POP3 or IMAP settings) is not working - don't know why... So, I have to check e-mail manually by clicking in Inbox or using refresh button
2. Deleting messages (for POP3 settings) is not working at all. Even if it is set up to delete messages from the server and message is deleted - it is going to Trash folder, then if it is deleted from Trash and refreshed it is still existing on the server and in the Trash folder on G1. I really don't know how to get it working... I have tried a few settings and it is not removing messages from the server at all.
Is anybody have it working? Thanks in advance for any help!
Regards.
Zencooler
It is the same for me using [email protected] with the correct password, just keeps saying that the username or password is wrong, which it isnt.

Removing Address Book Default of T-Mobile Contact to Google Contact

One of the more annoying things I have found with my T-Mobile MyTouch 4g which I have Perm Rooted S=Off is that whenever you add a new contact either from log, texts or just create new contact it Defaults to a T-Mobile contact, and if you are not careful or forget about it that particular second you get screwed and have to create it again as a google contact. I want it to default to being a Google Contact so it goes into my Google Address Book automatically, not phone, not T-mobile but the google contact. Does anyone know how to make this happen, or how to modify some sort of file to accomplish this? A tutorial would be great and I am sure other people would appreciate it as well
I would like to know the same thing. It is so annoying that it does that.
Sent from my HTC Glacier using XDA App
I found the solution:
http://forums.t-mobile.com/t5/myTou...ntacts-you-want-to/td-p/584679/highlight/true
Please read this instruction carefully and be sure that you saved all your contacts with your google account. uncheck in the sync menu all accounts (Qik, Exchange etc) except your main google account.
1) On the web, make sure ALL your contacts are in your Google.com contacts.
2) On your phone, make sure sync with T-Mobile is UNCHECKED and that ONLY Google sync IS checked.
3) Go to Settings/Applications/Manage Applications and choose the Running tab.
4) Scroll and choose Contacts Storage.
5) Select Clear Data - WARNING- THIS WILL ERASE ALL CONTACTS DATA FROM YOUR PHONE. DON'T WORRY. IT WILL SYNC BACK.
6) Go into Contacts. Hit Menu/View. Make sure that T-mobile (and any other accounts you don't want to display) is UNCHECKED.
7) Go back to Accounts & Sync and make sure Google is syncing ant that T-Mobile remains deselected.
You should be good to go when it comes to Google being the default contact entry. If you had contacts linked with Facebook, Twitter or otherwise, you will have to now let those sync and auto-link again. It's worth the trouble, though. Good luck.
Click to expand...
Click to collapse
It did not work for me as described but I followed the directions on the post from psyclism which says:
My first try didn't work either. I ended up disabling sync on ALL of my accounts, clearing data then rebooting my phone. After that I enabled google contact sync, and viola! Google is now the default. I then enabled all of the other accounts (except for TMobile) and Google has remained my default account type.
Click to expand...
Click to collapse
Please post questions in Q&A section. Everyone please remember to click the "Report Post" button on the original post to have immediate action taken by the moderators. Also do not post in the thread itself telling the user that he made a mistake or broke a rule as it doesn't contribute to the thread and is unnecessary.
Does this still work? I am trying everything listed above, but t-mobile is still the default.

[Q] Change Gmail Password

I was forced to change my password today due to 30 day timing on the email password.
So where in the Atrix do I change the gmail password? I tried, accounts, gmail but there is no password box/option in there.
Any ideas?
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Rred said:
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Click to expand...
Click to collapse
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
mbeutler1203 said:
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
Click to expand...
Click to collapse
Delete the account, and add it back up. Problem solved
"Therefore gmail has corporate requirements of password changes."
I understand now, but I think you mean "our corporate IP has requirements of password changes". GMAIL is incidental, their email policy probably applies to all email.
I poked around and saw no way to change passwords, that's odd. Before you try diablo's solution...Try changing the password, then accessing the account with the phone. It MIGHT be one of those invisible Google things, if the password is rejected I would expect the phone to ask you to confirm/re-enter the password. The same way that a lot of email clients do, when they get a "password rejected" messager from a mail server.
Or...ask the whiz kids in corporate IT.<G> I always figured if they're that concerned with security, they should ante up and buy RSA fobs for everyone. THAT's almost security. Passwords? Is it under your mouse pad, or your keyboard?<VBG>
if you use the actual gmail app on the phone, it should ask at some point when it tries to check.
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
diablo009 said:
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
Click to expand...
Click to collapse
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
mbeutler1203 said:
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
Click to expand...
Click to collapse
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
diablo009 said:
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
Click to expand...
Click to collapse
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
mbeutler1203 said:
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
Click to expand...
Click to collapse
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
I read horror stories about this but when I changed my password I was prompted. I forced a gmail sync which failed and it put an exclaimation mark in the notification bar which I dragged down and clicked. Prompted for a new password and then I was good to go. This was on a phone with Sense and 2.2
Only thing I would worry is if moto screwed it up but I doubt it.
Sent from my ADR6300 using XDA App
diablo009 said:
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
Click to expand...
Click to collapse
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
mbeutler1203 said:
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
Click to expand...
Click to collapse
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
Yaotl said:
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
Click to expand...
Click to collapse
I have tried to sync in both the gmail app and sync in the accounts area in settings. Nothing really happens and definitely no notifications of failure in the app. When I try to sync in settings>accounts I get the following: Sync is currently experiencing problems. It will be back shortly." That is next to a sync logo with the red exclamation point in it. That notification appears in the window at the bottom and not in the notification bar.
When I have cell access again I will change my personal gmail account and see if I get a notification.
Ok so a bit more movement on the topic. I do get the notification that asks for the new password on my personal gmail account. I do not get that notification for the corporate gmail account.
Any ideas now?
Well it is working now. Did a factory reset, setup account again. It was working, changed my corporate gmail password and this time on t he phone I got the notification.
Only difference was that I did not have it rooted at the time. Hopefully it doesn't happen again!

[Q] Disabling gmail account

Hello,
When i first opened the phone, i used a gmail account to update phone. But now, i want to delete this email because i added a new gmail account and i cant make this email as main account. When i try this, it says " The phone needs that email, if you want to disable this email, reset phone and every data will be deleted."
Is there any way to disable this first email without losing any data?
To my knowledge, it's not possible. The setup requires an account to backup all the apps downloaded of the market, contacts, calendar, email etc...You can stop it from syncing with that particular account, but it CANNOT be removed as such.
The only way to get rid of it is to factory reset/wipe the phone and start fresh with the desired account. It's a bit annoying, but I understand why it does that...
Cursed Chico said:
Hello,
When i first opened the phone, i used a gmail account to update phone. But now, i want to delete this email because i added a new gmail account and i cant make this email as main account. When i try this, it says " The phone needs that email, if you want to disable this email, reset phone and every data will be deleted."
Is there any way to disable this first email without losing any data?
Click to expand...
Click to collapse
Ah, you want to change gmail accounts, from the old to "new" as primary?
Well first thing you need to do is this.
1. Go to Menu -> Settings -> Applications -> Manage Applications
2. Click on Gmail in the list and, if needed, "Force Stop" then "Clear data"
3. Click on Google Apps in the list and, if needed, "Force Stop" it, but DO NOT clear data
4. Click on "Clear Data" on Gmail Storage
5. Exit back to the phone's Home and open the Gmail app
6. Re-enter your Google account info.
This should work and hope it does !
cirnocirno i did that but i think it did not change the main account because for example when i try to backup sms on go sms pro, i am supposed to send to this old email from new email.
How can i understand if it is main email or not?
Look, i am trying to download applications from desktop pc from market via this new email but it says there is no mobile connected to this email. How i can change that?
Cursed Chico said:
cirnocirno i did that but i think it did not change the main account because for example when i try to backup sms on go sms pro, i am supposed to send to this old email from new email.
How can i understand if it is main email or not?
Click to expand...
Click to collapse
What that I posted up did was wipe the gmail account handler allowing you to change primary email. Myself I did this with my old android phone because I messed up with my old email and had lots of spam and such. So I didn't like that
I have no idea why it doesn't work for you.
Another thing which my friend in rl said you could try is this.
It was simple enough though.
1. Make sure Marketplace is not open.
2. Setting > Application > Manage Application > Clear Data from Google Apps
3. Open Marketplace, it should prompt you to login with your gmail username and password.
Worst case, factory reset. I am sad that google haven't implemented away to change these kind of things, it's as stupid as forcing notification sounds through the speakers and not with the active output(headset/headphones).
Primary email was changed but for android market , it was not changed.
I did what you told in your last post but now i cant open market. I restarted phone but still it was not opened. It says error, try again later. What happened?
Ok now i can open market. When i first opened, it did not ask me to prompt with a email.
If i backup everything, and then reset; then restore again, my phone, my applications my sms, etc will be the same as now?
Cursed Chico said:
Ok now i can open market. When i first opened, it did not ask me to prompt with a email.
If i backup everything, and then reset; then restore again, my phone, my applications my sms, etc will be the same as now?
Click to expand...
Click to collapse
if you backup all things and restore they should be normally. If the backup application you use do it so. Myself I don't backup as most things are not worth

Lumia 620 - GMail sync error after Amber

Hi all,
First of all: I've searched for a while on google and all I found is relative to GDR1, not GDR2 (aka Amber).
After the Amber update I can't retrieve my messages from gmail. The account is setup correctly, the contacts and calendars sync with no issues but not the mail. Sometimes it stays "Syncing..." forever, sometimes I get an error message that says it's impossible to sync and sometimes it says it synced but no message is fetched (and I know there's new messages because I see them in webmail).
Does any one have this issues? Is there any way to get back my mail synced on my phone?
Have you tried removing and reconnecting the account? Does it still sync calendar and contacts, or does none of that work?
Hi,
Yes, I tried to remove the account and add it again. Tried to add the google account as a Microsoft Outlook and the error persists. I see on the web that uninstall skype should address this problem but didn't work too.
The contacts and calendars are all syncing well.
Just the e-mail doesn't work.
I'm a bit frustrated with this. The amber takes a few improvements to WP8, but my e-mail is very important to me.
Thank you for your kind reply!
The simplest next step is to try a hard reset - this will almost certainly fix things, but at the cost of all your data on the phone which isn't backed up. Best case, you have to wait a while while your apps re-download and so on, worst case, you discover there were files stored in some app that you really need and now can't access again.
I'll let you know if anything else I can think of seems plausible. One possibility is to reboot the phone between each change (for example, remove the account, reboot, add it again, possibly reboot again). That's probably not going to do it, though. Sorry I can't help more. I sounds like you've already done the research on this (thank you for doing that, by the way).
Thanks, man!
I feared it was necessary to do a hard reset, but facing the situation I believe it worse a try.
Just one more question: I should do it in the settings/aout/restore or by the combinations of keys at start up?
Should I allow phone to restore my settings at the first boot after reset?
Thank you very much again!
Ok, just did the hard reset by pressing the key combination on startup. My phone was back to the factory settings and after the initial set up was done the first thing I did was add my Google account.
Unfortunately (and it's very frustrating) the phone can't fetch my messages again, but I noted that if I perform a sync on another folder (or label) the messages are fetched correctly, what means that this problem is Inbox relative only.
It's a very cool way to start the weekend! :silly:
Update: I set up my google account as a MS Exchange account and it worked! All my e-mail (with instant notifications), contacts and calendars (after some time all my calendars was fetched) is now working. At least until google definitively shutdown the google sync service.
Harlley Sathler said:
Update: I set up my google account as a MS Exchange account and it worked! All my e-mail (with instant notifications), contacts and calendars (after some time all my calendars was fetched) is now working. At least until google definitively shutdown the google sync service.
Click to expand...
Click to collapse
yes.... for Google sync setup google account via Advanced (not google account)... details in my signature

Categories

Resources