(I know there's a thread about the audio cutting out every 2 seconds, but mine is a bit different.)
Audio would play just fine for a day at most, then randomly all the audio would stop working.
More specifically, I get a music playback error, videos on facebook and youtube can not be played, and audio for games are absent.
I'd wake up and my phone alarm is missing.
The audio doesn't cut out the first 2 seconds of a video, at least not that I'm aware of. Audio everywhere just stops working.
Although, I found that clearing the cache and memory would sometimes fix it temporarily, as well as closing all apps.
Ultimately, I would restart the device (Since videos still won't load) and it would fix itself temporarily for another few hours.
I've done a factory reset, and the problem still persists.
Should I be worried if this is a hardware issue? I feel like this might just be a software issue alone, so I'm unsure whether to wait for a new software update or turn it in for a different phone.
I am also facing the same sound problem in Germany on O2. The problem starts randomly during a call and after that no sound in the whole mobile works. Earpiece, speaker, headphone and microphone stops working.
I have tried factory reset but it didn't resolve the problem. I have even tried Safe Mode, but the problem appears in that too.
It seems like phone app takes control of all the audio and then fails to release the control.
The only solution is to restart the phone.
andoavt said:
I am also facing the same sound problem in Germany on O2. The problem starts randomly during a call and after that no sound in the whole mobile works. Earpiece, speaker, headphone and microphone stops working.
I have tried factory reset but it didn't resolve the problem. I have even tried Safe Mode, but the problem appears in that too.
It seems like phone app takes control of all the audio and then fails to release the control.
The only solution is to restart the phone.
Click to expand...
Click to collapse
It happened to me on S8 and then I replaced with S8+ it is even more worse than that.
I found the issue. For me, it was the Facebook application running in the background. It's taking too much memory and causing the phone's audio to break for some reason.
Deleted it and I haven't had an issue with the audio ever since.
GOMiCHO said:
I found the issue. For me, it was the Facebook application running in the background. It's taking too much memory and causing the phone's audio to break for some reason.
Deleted it and I haven't had an issue with the audio ever since.
Click to expand...
Click to collapse
It is not a facebook issue in my case. As I have tried in safe mode and this problem appears in safe mode too. In safe mode, no application can run except systems apps.
andoavt said:
It is not a facebook issue in my case. As I have tried in safe mode and this problem appears in safe mode too. In safe mode, no application can run except systems apps.
Click to expand...
Click to collapse
It came back after 3 days, ya isn't facebook. This is too annoying to deal with.
It is a hardware issue, I can tap hard on the back of the phone in the middle and sound returns, try it next time.
---------- Post added at 03:04 AM ---------- Previous post was at 02:59 AM ----------
Someone please get a video of this, next time it happens to you record it, post it on twitter or facebook and get this warranty issue fixed, the best i got was send in your phone and we will get it back to you in 14 days, no advance exchange offered.
d33dvb said:
It is a hardware issue, I can tap hard on the back of the phone in the middle and sound returns, try it next time.
---------- Post added at 03:04 AM ---------- Previous post was at 02:59 AM ----------
Someone please get a video of this, next time it happens to you record it, post it on twitter or facebook and get this warranty issue fixed, the best i got was send in your phone and we will get it back to you in 14 days, no advance exchange offered.
Click to expand...
Click to collapse
I tried that, but it works better when I just clear the Ram/Cache. Which makes me believe this is a separate issue, more software than hardware.
GOMiCHO said:
I tried that, but it works better when I just clear the Ram/Cache. Which makes me believe this is a separate issue, more software than hardware.
Click to expand...
Click to collapse
It still happens after a cache clear, and clearly if you bang on the phone and a speaker stops or starts playing, thats a hardware issue. There is no software that would do this.
I believe it's both a software and hardware issue depending on the phone you got.
I really wish Samsung would do more to solve this issue.
I just found the problem to my issue.
It was a software issue, Facebook Chat Heads was interrupting the audio and video functionality.
I disabled it, a week has passed and the problem has disappeared.
GOMiCHO said:
I just found the problem to my issue.
It was a software issue, Facebook Chat Heads was interrupting the audio and video functionality.
I disabled it, a week has passed and the problem has disappeared.
Click to expand...
Click to collapse
And why when audio go off and i press the back of phone audio come on again? Not possible only software issue is hardware sure
imax1995 said:
And why when audio go off and i press the back of phone audio come on again? Not possible only software issue is hardware sure
Click to expand...
Click to collapse
Mine probably has a different issue from yours
Related
I have a strange experience music play stopped when opening gallery. Does anybody have this problem.
Pls let me know if u have any fix.
You need to give more details for someone to be able to help you...
like, which player you're using for music?
can you reproduce the problem?
if yes, mention the sequence to reproduce the problem, so that other users can also check...
Btw, I'm using n7player and I tried to open Gallery (Album mode) while the music is playing, but the music didn't stop.
Hope it helps...
I'm running PowerAmp playing 128 kbps MP3's and Gallery, view, scrolling thru pictures with flawless performance..
Sent by my 4.4.4_21.11.17_titan
(Unlocked) XT1064 Moto G (2nd Gen.)
http://waynekent.com/page6.html
"Praise Jah" YOU people.!
whatever7276 said:
You need to give more details for someone to be able to help you...
like, which player you're using for music?
can you reproduce the problem?
if yes, mention the sequence to reproduce the problem, so that other users can also check...
Btw, I'm using n7player and I tried to open Gallery (Album mode) while the music is playing, but the music didn't stop.
Hope it helps...
Click to expand...
Click to collapse
I was using google play music.
While playing when i open the gallery suddenly the player stopes.
I have also tried power amp. Rocket player. Both have a glitch while opening
Gallery but it plays after that glitch
Sent from my XT1068 using XDA Free mobile app
Same problem but while using Firefox or chrome
Hi,
I have also experienced the problem of the music player stopping all of a sudden but happens while I'm browsing. It persists no matter which player I use. I've tried clearing cache memory of the applications and from the bootloader as well. But has not helped.
What can be the solution for this?
Thanks.
omujeebr said:
I was using google play music.
While playing when i open the gallery suddenly the player stopes.
I have also tried power amp. Rocket player. Both have a glitch while opening
Gallery but it plays after that glitch
Sent from my XT1068 using XDA Free mobile app
Click to expand...
Click to collapse
Do you have LOTS of pics in your phone or card memory?
The only reason I can think of, is the ram memory couldn't handle multitasking when its fully utilized.
Our device has 1 GB of ram but the FREE memory is lower than 300 MB most of the time.
You'd look for the apps for its rem memory consumption and remove any unnecessary apps if needed.
BTW, I tested playing an MP3 file with Rocket Player and then opening the gallery app, but there was no glitch whatsoever.
Strangely, while testing Google play music I found that it stops playback as soon as it loses the focus to ANY other app...
Hope it helps.
whatever7276 said:
Do you have LOTS of pics in your phone or card memory?
The only reason I can think of, is the ram memory couldn't handle multitasking when its fully utilized.
Our device has 1 GB of ram but the FREE memory is lower than 300 MB most of the time.
You'd look for the apps for its rem memory consumption and remove any unnecessary apps if needed.
BTW, I tested playing an MP3 file with Rocket Player and then opening the gallery app, but there was no glitch whatsoever.
Strangely, while testing Google play music I found that it stops playback as soon as it loses the focus to ANY other app...
Hope it helps.
Click to expand...
Click to collapse
Thanks for your reply.
It really helps me.
I do have another question
Does anybody facing problem for ear speaker during call.
It only happens very few times.
What happens is i cant hear any voice from ear speaker. But the caller can hear me.
And i also tried speaker phone its also not working.
But when i tried with headset its working.
I googled and find out that its a problem with headset jack.
Does anybody found any fix for this.
I am sad bcz the latest update didn't fix this.
Hope the lollipop will fix this problem.
I am still in one month return period do i need complaint abt this problem to the flipkart.
I tried opening the Gallery while playing music using Google Music Player and the music didn't stop. But then again I only have around 400 pictures in my SD card.
omujeebr said:
I do have another question
Does anybody facing problem for ear speaker during call.
It only happens very few times.
What happens is i cant hear any voice from ear speaker. But the caller can hear me.
And i also tried speaker phone its also not working.
But when i tried with headset its working.
I googled and find out that its a problem with headset jack.
Does anybody found any fix for this.
I am sad bcz the latest update didn't fix this.
Hope the lollipop will fix this problem.
I am still in one month return period do i need complaint abt this problem to the flipkart.
Click to expand...
Click to collapse
By any chance, do you soft-reboot your phone. I had the same problem and realised that soft-reboot and the call problem were correlated to each other. I stopped the soft-rebooting, and the problem was solved.
Hope it helps
mahendru1992 said:
By any chance, do you soft-reboot your phone. I had the same problem and realised that soft-reboot and the call problem were correlated to each other. I stopped the soft-rebooting, and the problem was solved.
Hope it helps
Click to expand...
Click to collapse
What u mean by soft reboot. Can u please tell me how to do it
omujeebr said:
What u mean by soft reboot. Can u please tell me how to do it
Click to expand...
Click to collapse
Lol forget it. I don't think it's the same problem. You need root to soft reboot
mahendru1992 said:
Lol forget it. I don't think it's the same problem. You need root to soft reboot
Click to expand...
Click to collapse
U mean clearing dalvik cache ????
omujeebr said:
U mean clearing dalvik cache ????
Click to expand...
Click to collapse
No, soft rebooting is when only the software reboots, whereas hard reboot is that what you normally do, is when the hardware reboots as well, I think.
omujeebr said:
I do have another question
Does anybody facing problem for ear speaker during call.
It only happens very few times.
What happens is i cant hear any voice from ear speaker. But the caller can hear me.
And i also tried speaker phone its also not working.
But when i tried with headset its working.
I googled and find out that its a problem with headset jack.
Does anybody found any fix for this.
I am sad bcz the latest update didn't fix this.
Hope the lollipop will fix this problem.
I am still in one month return period do i need complaint abt this problem to the flipkart.
Click to expand...
Click to collapse
Since you still have an option for 30 days replacement and the problem highly seems like a hardware problem, you'd act fast to confirm the problem.
If I had this problem, I would have backed my data etc and try factory resetting the device.
Then without installing ANY apps....test the music playback for a while to try reproducing the problem...
You'd also try playing the music from device internal memory, to see if that makes any difference.
If the problem come back even once...I'd definitely ask for a replacement asap.
Btw, I never had this kind of problem, and no other person posted about this issue....so this could well be the hardware problem.
I'll suggest to make your decision fast...
whatever7276 said:
Since you still have an option for 30 days replacement and the problem highly seems like a hardware problem, you'd act fast to confirm the problem.
If I had this problem, I would have backed my data etc and try factory resetting the device.
Then without installing ANY apps....test the music playback for a while to try reproducing the problem...
You'd also try playing the music from device internal memory, to see if that makes any difference.
If the problem come back even once...I'd definitely ask for a replacement asap.
Btw, I never had this kind of problem, and no other person posted about this issue....so this could well be the hardware problem.
I'll suggest to make your decision fast...
Click to expand...
Click to collapse
Thanks for your reply.
I have contacted the flipkart.
They said a technical support will contact me with in 21.
Hi guys,
I got a new S7 due to breaking the screen on my last one and I seem to be experiencing some strange issues with audio.
In pokemon go for example, sometimes the sound effects will be normal, other times only part of the sounds will play. YouTube seems to often play 5 seconds of a video with audio before it just cuts out.
I haven't been able to identify any consistency and if I click through random apps and go back to YouTube, sometimes the audio will be fine again.
Never had this issue before. Has anybody experienced this?
Cheers
mmotti said:
Hi guys,
I got a new S7 due to breaking the screen on my last one and I seem to be experiencing some strange issues with audio.
In pokemon go for example, sometimes the sound effects will be normal, other times only part of the sounds will play. YouTube seems to often play 5 seconds of a video with audio before it just cuts out.
I haven't been able to identify any consistency and if I click through random apps and go back to YouTube, sometimes the audio will be fine again.
Never had this issue before. Has anybody experienced this?
Cheers
Click to expand...
Click to collapse
I'm currently experiencing it with Google Play music, a notification says there was a problem with the playback. I think it might be something to do with the upscaler or the adapt sound if you have either enabled?
Snow Cat123 said:
I'm currently experiencing it with Google Play music, a notification says there was a problem with the playback. I think it might be something to do with the upscaler or the adapt sound if you have either enabled?
Click to expand...
Click to collapse
I don't think I've got either enabled.
Just tried a factory reset and fired up YouTube and it happened straight away. No sound.
Agh! So irritating.
mmotti said:
Hi guys,
I got a new S7 due to breaking the screen on my last one and I seem to be experiencing some strange issues with audio.
In pokemon go for example, sometimes the sound effects will be normal, other times only part of the sounds will play. YouTube seems to often play 5 seconds of a video with audio before it just cuts out.
I haven't been able to identify any consistency and if I click through random apps and go back to YouTube, sometimes the audio will be fine again.
Never had this issue before. Has anybody experienced this?
Cheers
Click to expand...
Click to collapse
I have the same exact issue after the last update 1 or 2 days ago. Personally I think it's because of the update. I didn't have the issue before it. Drives me absolute mad.
Ah, perhaps that's what it is. I hadn't picked up the ota on my other device.
I hope it's that at least. Would hate to have to go through the process of a replacement phone.
Edit: just as an update... I called Samsung today and after being passed around several different departments, and confirming troubleshooting steps, they've determined that the device may be faulty and I'm going to have to go through the replacement process. I don't know if this is just a bad timing in receiving the phone exactly when a bad update comes out of whether it's a faulty unit. I guess I'll find out by the end of next week when I receive the replacement!
mmotti said:
Ah, perhaps that's what it is. I hadn't picked up the ota on my other device.
I hope it's that at least. Would hate to have to go through the process of a replacement phone.
Edit: just as an update... I called Samsung today and after being passed around several different departments, and confirming troubleshooting steps, they've determined that the device may be faulty and I'm going to have to go through the replacement process. I don't know if this is just a bad timing in receiving the phone exactly when a bad update comes out of whether it's a faulty unit. I guess I'll find out by the end of next week when I receive the replacement!
Click to expand...
Click to collapse
I think the bug is coming from uhq upscaler. Iam on sm-g930f and experienxing the same ****. Anyways when i use soundcloud it cuts out just for a sec and the longer i play music on soundcloud the more cuttings are at the playback. Its freakin annoying though
why im writing this
i was so mad and so confused when this happened to me yet the fix was so easy. even xda didnt have a fix i only wish to help anyone with this issue.
what caused the issue and Information on the issue
so i got caught in the rain walking home drenched from the rain my Nexus in my pocket but i was only in the rain for 20 mins when i got home i noticed youtube wasn't working "a error occurred during playback" on every single video so i was like. wtf is my data not working. i loaded a webpage it worked just fine. so i was like hm. must be youtube ill wait. so i opened up Google Play Music to listen to some Pantera. to my surprise same issue. "the song you requested could not be played." now this is when i realized something was wrong because this song was stored on the hard-drive in "downloaded" mode. so i opened up Angry birds. no sound... so i thought.. werid. i wonder if the rain screwed up my speakers... but it wasnt even heavy rain. so than attempted to call google support. no. the call wouldn't go through. so i tried to call my sister. the phone app crashed. thats when i realized it had to be a software issue if it was hardware the videos and music would play but without sound. being told "a error occurred" . still on system UI made me know it was a software issue. so i restored the phone. still no fix. thats when i started to notice. the screen wouldn't rotate either so i installed a rotataion app to manually go back and forth from portrait and landscape. for days i used a bluetooth speaker.
the fix
turns out. the issue was sooooo simple. the mic was clogged.... i took a metal tool and used it clear it out. a video on youtube told me how to do it. and it was my last ditch effort i also took a q tip and did the same with the headphone jack and now the rotation and sound works
lolololololol
you fixed all your hardware and software problems by cleaning the mic?
oh god
Same issue please help
I am having the EXACT same issue you had with your Nexus 6p, I got mine wet in the rain for 2 minutes the other day And now have playback errors on EVERYTHING unless I'm connected to a Bluetooth device. I read your fix and tried to clean out there microphone generally but no luck. Any chance you could point me to the video you watched and or give me any further details on your process to fix? Any help would be greatly appreciated. Thank you in advance
AchillesTheGod said:
why im writing this
i was so mad and so confused when this happened to me yet the fix was so easy. even xda didnt have a fix i only wish to help anyone with this issue.
what caused the issue and Information on the issue
so i got caught in the rain walking home drenched from the rain my Nexus in my pocket but i was only in the rain for 20 mins when i got home i noticed youtube wasn't working "a error occurred during playback" on every single video so i was like. wtf is my data not working. i loaded a webpage it worked just fine. so i was like hm. must be youtube ill wait. so i opened up Google Play Music to listen to some Pantera. to my surprise same issue. "the song you requested could not be played." now this is when i realized something was wrong because this song was stored on the hard-drive in "downloaded" mode. so i opened up Angry birds. no sound... so i thought.. werid. i wonder if the rain screwed up my speakers... but it wasnt even heavy rain. so than attempted to call google support. no. the call wouldn't go through. so i tried to call my sister. the phone app crashed. thats when i realized it had to be a software issue if it was hardware the videos and music would play but without sound. being told "a error occurred" . still on system UI made me know it was a software issue. so i restored the phone. still no fix. thats when i started to notice. the screen wouldn't rotate either so i installed a rotataion app to manually go back and forth from portrait and landscape. for days i used a bluetooth speaker.
the fix
turns out. the issue was sooooo simple. the mic was clogged.... i took a metal tool and used it clear it out. a video on youtube told me how to do it. and it was my last ditch effort i also took a q tip and did the same with the headphone jack and now the rotation and sound works
Click to expand...
Click to collapse
HunterLeary13 said:
I am having the EXACT same issue you had with your Nexus 6p, I got mine wet in the rain for 2 minutes the other day And now have playback errors on EVERYTHING unless I'm connected to a Bluetooth device. I read your fix and tried to clean out there microphone generally but no luck. Any chance you could point me to the video you watched and or give me any further details on your process to fix? Any help would be greatly appreciated. Thank you in advance
Click to expand...
Click to collapse
I also cleaned out the headphone jack. Try that. And o noticed you said " gently" I tried it gently and it didn't fix my issue that's why I resorted to a metal tool I think what happened was water dried on top of whatever is inside the mic hole. I was damn near ready to sell the phone for like $50. So I wasn't gentle about it at all I sort of like tried scratching around in there. I can link you the YouTube video but it won't really do any good . It's the only thing he did but if you want it hold on
Edit: the video won't show up in my YouTube history I can't link the exact video.
hello ,
I have the exact same problem like with my nexus 6p from about a month , is the mic you mean the one above the finger print sensor or there is another one ??
I'm having the exact same issue now as well with the exact same phone. My problem started because of a different reason though. My phone never got wet. I flashed the CM 14.1 Nethunter rom and was using it for about 4-5 days but then started having issues with Gapps so today I decided to restore the backup I made before I flashed Nethunter and this is when I started noticing problems. Upon first boot my fingerprint was recognized but my pattern lock wasn't, which is weird because I only ever use the same pattern. Booted into TWRP and removed the files containing the pattern so all is well there. It wasn't until I went to set an alarm that I noticed my sounds not working. Then had my girl call my phone; straight to voicemail. Tried a YouTube video; error occurred during playback on every video. This is definitely not as simple a fix as roughly jam something into the mic hole, but it's awesome that worked for OP. If anybody has any ideas for how to fix this or what what wrong I would hella appreciate some insight. Classes start tomorrow and I pretty much rely on my phone alarm lol.
trjv said:
I'm having the exact same issue now as well with the exact same phone. My problem started because of a different reason though. My phone never got wet. I flashed the CM 14.1 Nethunter rom and was using it for about 4-5 days but then started having issues with Gapps so today I decided to restore the backup I made before I flashed Nethunter and this is when I started noticing problems. Upon first boot my fingerprint was recognized but my pattern lock wasn't, which is weird because I only ever use the same pattern. Booted into TWRP and removed the files containing the pattern so all is well there. It wasn't until I went to set an alarm that I noticed my sounds not working. Then had my girl call my phone; straight to voicemail. Tried a YouTube video; error occurred during playback on every video. This is definitely not as simple a fix as roughly jam something into the mic hole, but it's awesome that worked for OP. If anybody has any ideas for how to fix this or what what wrong I would hella appreciate some insight. Classes start tomorrow and I pretty much rely on my phone alarm lol.
Click to expand...
Click to collapse
Hey I think I figured this out. Some people found that power cycling your device multiple times fixes it which points to it being a software issue. I noticed that when I would try to play my music from Amazon Music it would automatically pause meaning that either an app was prioritizing the audio or some programming was blocking sound. I went into settings -> sound -> do not disturb -> automatic rules. From there I deleted all rules except for Events and the sound came back within a few minutes. There is a problem with do not disturb with my device so others may be having the same problem.
Hey thanks for the update! I'll give it a try!
I love the new update but it has made my experience with smule a living hell. It was working perfectly last night before the update then right after that's when I noticed issues with the app. Whenever I record the audio is skipping and stuttering and I am unable to record any songs. All of the other apps I have used have worked fine it's just this one app in particular that I am having an issue with. I tried uninstalling then reinstalling and the problem still persisted. I use this app often and i really hope I can fix it soon. I also tried clearing cache and data and that didn't work either. If anyone could help me i would really appreciate it thank you
You Aren't The Only One
I'm experiencing the same thing you are with Smule. Maybe it's compatibility changes after the update to Nougat. Smule needs to fix it asap
However, I feel it might take a awhile. It took them so long to get phones on sync with audio and now they have to start over. S8 Samsung users in the future will not be pleased if this is still a problem. Maybe we could find something in our settings that would help besides the application itself.
Here is some quick fix i found myself incidentally..
while recording if you realize the mic is not working, immidiately lock the screen then unlock it, the mic will be working after 2-3 second, sometime it takes to do another lock and unlock, then you can restart the song and mic will be working properly... this will continue for several song until th problem recur, then lock and unlock your phone again. for now this fix works for me
My Asus Zenfone Max Pro M1 has been giving me wierd problems lately. It is running on stock Android and never meddled with any software. I was just speaking to someone over phone and it suddenly rebooted.
Ever since on trying to make a call, the phone hangs up, shows System UI and Phone not responding and reboots. No application is able to play any video. It just stays up as paused. No sound is coming out from any apps.( Tried checking the ringtone for basic sounds and stuff). Everything else works perfectly. No signs of lag. This message is being written from the device itself.
These are what I tried to do :
1. I did a factory data reset, wipe cache.
2. Tried reverting back to previous update.
3. Reflashed the Entire ROM using the flashall_aft.cmd.
Same issues coming up. I am sensing some hardware issue. Not dropped , neither had any liquid damages. All happened suddenly.
Kunal_456 said:
My Asus Zenfone Max Pro M1 has been giving me wierd problems lately. It is running on stock Android and never meddled with any software. I was just speaking to someone over phone and it suddenly rebooted.
Ever since on trying to make a call, the phone hangs up, shows System UI and Phone not responding and reboots. No application is able to play any video. It just stays up as paused. No sound is coming out from any apps.( Tried checking the ringtone for basic sounds and stuff). Everything else works perfectly. No signs of lag. This message is being written from the device itself.
These are what I tried to do :
1. I did a factory data reset, wipe cache.
2. Tried reverting back to previous update.
3. Reflashed the Entire ROM using the flashall_aft.cmd.
Same issues coming up. I am sensing some hardware issue. Not dropped , neither had any liquid damages. All happened suddenly.
Click to expand...
Click to collapse
I think it is a hardware problem. Go to the service center and repair the phone.
Exact same issue
Kunal_456 said:
My Asus Zenfone Max Pro M1 has been giving me wierd problems lately. It is running on stock Android and never meddled with any software. I was just speaking to someone over phone and it suddenly rebooted.
Ever since on trying to make a call, the phone hangs up, shows System UI and Phone not responding and reboots. No application is able to play any video. It just stays up as paused. No sound is coming out from any apps.( Tried checking the ringtone for basic sounds and stuff). Everything else works perfectly. No signs of lag. This message is being written from the device itself.
These are what I tried to do :
1. I did a factory data reset, wipe cache.
2. Tried reverting back to previous update.
3. Reflashed the Entire ROM using the flashall_aft.cmd.
Same issues coming up. I am sensing some hardware issue. Not dropped , neither had any liquid damages. All happened suddenly.
Click to expand...
Click to collapse
Bro, Facing the exact same Issue. I even tried flashing custom ROM and the problem still persists. Did you fix it? I can't go out because of the Virus as of now.
Vikisk21 said:
Bro, Facing the exact same Issue. I even tried flashing custom ROM and the problem still persists. Did you fix it? I can't go out because of the Virus as of now.
Click to expand...
Click to collapse
Hello There, I received my phone from the service centre today. It is still the same as before. No improvement. What bugs me is that everthing else works fine. I checked playing PUBG too. Except audio all was good. The service centre was keen on changing the board. Did you find any sloution.
Kunal_456 said:
Hello There, I received my phone from the service centre today. It is still the same as before. No improvement. What bugs me is that everthing else works fine. I checked playing PUBG too. Except audio all was good. The service centre was keen on changing the board. Did you find any sloution.
Click to expand...
Click to collapse
Edit:
It seems that if I pull up any video through MX Player it starts playing, without audio though. The audio button shows audio track as disabled and doesn't allow me to change it to Track 1.
I believe, if am not wrong, my device is unable to process audio anywhere. Do you think any part of the motherboard is at fault and could it be tweaked for that??
Kunal_456 said:
Edit:
It seems that if I pull up any video through MX Player it starts playing, without audio though. The audio button shows audio track as disabled and doesn't allow me to change it to Track 1.
I believe, if am not wrong, my device is unable to process audio anywhere. Do you think any part of the motherboard is at fault and could it be tweaked for that??
Click to expand...
Click to collapse
If I access YouTube through Google Chrome in desktop mode,videos start playing.
So basically any app that processes audio along with video isn't working. For eg: Whatsapp vidoes work if I play them via MX Player but no in the app.
Hence I can't place or receive calls too.
I guess MX player decodes audio seperately, so it plays videos well.
Kunal_456 said:
If I access YouTube through Google Chrome in desktop mode,videos start playing.
So basically any app that processes audio along with video isn't working. For eg: Whatsapp vidoes work if I play them via MX Player but no in the app.
Hence I can't place or receive calls too.
I guess MX player decodes audio seperately, so it plays videos well.
Click to expand...
Click to collapse
At this point, The phone is basically a paperweight
Have to buy something else it looks like
Vikisk21 said:
At this point, The phone is basically a paperweight
Have to buy something else it looks like
Click to expand...
Click to collapse
Yes!!!
Although I'm using it for scrolling through Facebook, Instagram (videos without audio ofcourse), for reading journals and minor gaming.
Using a spare one for calling . Serves my purposes for now.
Will tell you if there's any development.