Random screen presses and back button presses? - Samsung Galaxy S7 Edge Questions and Answers

Hi,
A while ago my S7 Edge had some strange behaviour. I think I posted a forum when I had the problem, but suddenly the phone was working normal again... Until now. (5 months later)
When I'm watching youtube video's it's like I'm continius pressing the screen to show the pause/play button and title of the video. But I aint touching that screen?!
Also the back button keeps pressing itself. It's so anoying... I disabled the capacitive buttons in the generic.kl file, so they don't work in android. This took me like 20mins to do, because I kept going bck to the home screen...
When I layed in bed, I saw that the back button was slightly lit up. Just a little bit. I freaked out, because I have the backlight of the keys turned off!
Is it possible that there got water inside the phone? The only water this phone has seen is the shower.
Does someone have a clue what this problem is?
Thanks!

Hmm it looks like a screen problem to me.. doubt is the water since i i always use my phone under water...have you tried a factory reset? Are runing a custom rom?

nickxofficial said:
Hi,
A while ago my S7 Edge had some strange behaviour. I think I posted a forum when I had the problem, but suddenly the phone was working normal again... Until now. (5 months later)
When I'm watching youtube video's it's like I'm continius pressing the screen to show the pause/play button and title of the video. But I aint touching that screen?!
Also the back button keeps pressing itself. It's so anoying... I disabled the capacitive buttons in the generic.kl file, so they don't work in android. This took me like 20mins to do, because I kept going bck to the home screen...
When I layed in bed, I saw that the back button was slightly lit up. Just a little bit. I freaked out, because I have the backlight of the keys turned off!
Is it possible that there got water inside the phone? The only water this phone has seen is the shower.
Does someone have a clue what this problem is?
Thanks!
Click to expand...
Click to collapse
I have the same problem if I understand correctly. When I download something from Google play then the phone get black screen and the button lights are on. But can't open the screen. It stucks.. don't know why.

raz_il_dio said:
Hmm it looks like a screen problem to me.. doubt is the water since i i always use my phone under water...have you tried a factory reset? Are runing a custom rom?
Click to expand...
Click to collapse
Yeah, I'm running the latest version of supermanrom. Factory reset doesn't help at all...

StonebridgeGr said:
I have the same problem if I understand correctly. When I download something from Google play then the phone get black screen and the button lights are on. But can't open the screen. It stucks.. don't know why.
Click to expand...
Click to collapse
My screen works perfectly, no black screen. Only the youtube thing that bugging

nickxofficial said:
My screen works perfectly, no black screen. Only the youtube thing that bugging
Click to expand...
Click to collapse
Have you tried to back to stock nougat or mm?

StonebridgeGr said:
Have you tried to back to stock nougat or mm?
Click to expand...
Click to collapse
It's also present in the recovery (twrp latest), that makes it really hard to flash roms when the back button is pressed continously..
But I didn't try that yet, I switched between a couole roms and the problem is still present.

nickxofficial said:
It's also present in the recovery (twrp latest), that makes it really hard to flash roms when the back button is pressed continously..
But I didn't try that yet, I switched between a couole roms and the problem is still present.
Click to expand...
Click to collapse
Then it must be water on the button like the other guy said.. go to YouTube and find a video that help you to open the back side of your phone and do it with a dryer . I don't know the word .. the thing that we do on our hairs after the bath you know ;p

The issue is most certainly because of water damage. Most of the time if water comes into an S7/Edge it starts messing up with the cap keys, had those somptoms one, and also other people, but for me it was just 1 time after a pool bath with my phone, and it went away after maybe 1h. Now I am carefully when making the phone wet and I get it near water just to clean it, but not for fun anymore.

StonebridgeGr said:
Then it must be water on the button like the other guy said.. go to YouTube and find a video that help you to open the back side of your phone and do it with a dryer . I don't know the word .. the thing that we do on our hairs after the bath you know ;p
Click to expand...
Click to collapse
With a hair dryer you mean?
Thanks for the advice!

arnes_king said:
The issue is most certainly because of water damage. Most of the time if water comes into an S7/Edge it starts messing up with the cap keys, had those somptoms one, and also other people, but for me it was just 1 time after a pool bath with my phone, and it went away after maybe 1h. Now I am carefully when making the phone wet and I get it near water just to clean it, but not for fun anymore.
Click to expand...
Click to collapse
That's just stupid.. Samsung claims it's waterproof, so the shower mustn't be a problem, right..
I just spotted like realy tiny like bubbles or something on the back button, it looks like water indeed... **** me.
I think i'm remove the sim tray and put the phone in a rice bag for a couple days. If the problem doesn't go away, then I'll open up the back (breaking the waterproof seal ) and dry it up. Wish me luck..

arnes_king said:
The issue is most certainly because of water damage. Most of the time if water comes into an S7/Edge it starts messing up with the cap keys, had those somptoms one, and also other people, but for me it was just 1 time after a pool bath with my phone, and it went away after maybe 1h. Now I am carefully when making the phone wet and I get it near water just to clean it, but not for fun anymore.
Click to expand...
Click to collapse
I thought it was waterproof

StonebridgeGr said:
I thought it was waterproof
Click to expand...
Click to collapse
It is water resistant, which means that it is still possible to get water inside/water damage.

i'm also having a strange issue with the phone after some upgrades. my phone will freeze at times and nothing will restore this unless i use the back button and the phone works. It doesnt happen all the time but only at times. Its like its in pause mode and only back button fixes this.

Related

HELP...Digitizer buggered

help needed
my digitizer appears to be on the way out, the touch screen alignment keeps shifting for no good reason, it used to do it only when i rotated the screen but now it even happens when i keep it in portrait only.
Also, right after i turn the uni on the touch screen won`t work for atleast a couple the seconds, no clicking noise and no indication i am touching it all.
The problem is getting worse with time.
Any thoughts/advice will be much appreciated.
same for me.
doesnt happen when i switch from portrait to landscape, but the alignment keeps getting messed up.
i'm thinking of opening the screen part, maybe i'll tighten the lcd and screws inside or something...
shlomki said:
same for me.
doesnt happen when i switch from portrait to landscape, but the alignment keeps getting messed up.
i'm thinking of opening the screen part, maybe i'll tighten the lcd and screws inside or something...
Click to expand...
Click to collapse
great..... do that now, and get back to me right away ....
davieshyland said:
great..... do that now, and get back to me right away ....
Click to expand...
Click to collapse
i did it just now. tightend screws, made the connectors sit properly, cleaned the edges of the screen a bit...
lets hope it will make a difference.
Bump. Any joy?
i gave in and ordered a new touch screen from ebay, £11 inc p&p, can`t argue with that.....
screen not arrived yet..... but the problems i was having seem to have gone away ?.
i`ve just flashed a different ROM, (although it was one i`d flashed before), and the problems i was having are gone, very weird.
this wasn`t the first time i`d re-flashed since the problem came up, and i`ve re-loaded all the same software i had when i was getting digitizer drift.
i will probably re-place the screen (when it comes ) anyway, but.....lets hear it for faults that fix them-selves.
pasan said:
Bump. Any joy?
Click to expand...
Click to collapse
Seems so!!
im on the 10th day without ANY problems! screen alignment is accurate and STAYS that way!
im happy so far. maybe you should try it also...

volume button craziness (possibly water?)

Hey all,
So the other night at the pub, a friend spilled their water on the table, and my nexus 4 was in the path. It was quickly removed and pulled out of its case which seemed to have protected it and was working just fine. The next morning however, and the past few days, it's been acting perfectly fine except for it acting like the volume down button is being held down. The worst part is I can't get it to boot into regular mode, only safe mode because it thinks the button is being held down...
Could this have been the water? I tried a couple days in rice with no change. Any ideas for what I should try next? It makes me incredibly frustrated to think a perfectly good phone would go to waste just because the volume button is acting wonky (and I've tried mashing on it and making sure it's not stuck in or anything).
Thanks!
cj1171 said:
Hey all,
So the other night at the pub, a friend spilled their water on the table, and my nexus 4 was in the path. It was quickly removed and pulled out of its case which seemed to have protected it and was working just fine. The next morning however, and the past few days, it's been acting perfectly fine except for it acting like the volume down button is being held down. The worst part is I can't get it to boot into regular mode, only safe mode because it thinks the button is being held down...
Could this have been the water? I tried a couple days in rice with no change. Any ideas for what I should try next? It makes me incredibly frustrated to think a perfectly good phone would go to waste just because the volume button is acting wonky (and I've tried mashing on it and making sure it's not stuck in or anything).
Thanks!
Click to expand...
Click to collapse
If was me id take it apart and inspect inside since happened after water spill.... Ud be surprised how fast corrosion can happen and could be causing your issues, may just need be cleaned inside (worth a try) . Quick google search will find u a youtube video on how to take apart
drawde40599 said:
If was me id take it apart and inspect inside since happened after water spill.... Ud be surprised how fast corrosion can happen and could be causing your issues, may just need be cleaned inside (worth a try) . Quick google search will find u a youtube video on how to take apart
Click to expand...
Click to collapse
Cool, I'll give that a shot...too bad my tool set only goes down to a T6! Gotta get a T5 and some proper rubbing alcohol. Fingers crossed!
So, no luck trying to clean it with alcohol. The button is still acting as if it is being held down.
...what do I do with the phone now?

[Q] Power Button Issues :( lol

Hi, I just bought a new phone, yes, i guess you know what it is.
G900H (damn...) I wanted F version.
Well, Everything worked nicely, then I tried water, apps, anything, the phone worked.
BUT something happened, power button didnt work, sometimes it did sometimes it didnt... Then I restarted, a LOT, pulling battery etc, It booted itselft btw. Then I deleted apps, etc. Somehow, after 30+ restarts, it worked! phone worked normally, i was like, WTH.
then after 2 or 3 months, now...
Today I washed the phone, everything closed, it looks like after that, the phone's power button doesnt WORK... (every other button worked fine, all operations up to date. nothing bad)
I went to recovery.. power button didnt work. volume, home did work.
I asked myself, did I screw up the power button? then should I wait for the phone to dry out? WTH. This thing worked for so many times, NOW it doesnt...wat do i do..
DOWNLOAD MODE
once in download mode, volume + to go volume - to restart phone.
I couldnt CLICK any option.WTH
WHAT IS GOING ON WITH MY PHONEEEE
yes, warranty is void
anyone happened the same?
fenchai said:
should I wait for the phone to dry out? WTH.
Click to expand...
Click to collapse
WTH indeed. Should you wait for the phone to dry out? Seriously? Electricity and water.
You shouldn't be washing a phone. Carefully wipe it with a damp cloth perhaps. And yes wait for it to dry. If you are lucky, it will be okay after it dries, although it sounds like you have a physically damaged button.
You could try reverting to 100% stock to rule out software issues. The only proper fix for physical damage is to replace the power button. The part is dirt cheap, but the labour to disasemble yourphone and install it could be quite expensive.
A possible workaround would be an app that remaps the button elsewhere. That won't work to power on the device, but may help for routine operation once it's already on. Should your power button completely fail, you can use an USB JTAG adapter to turn your phone on.
.
fffft said:
WTH indeed. Should you wait for the phone to dry out? Seriously? Electricity and water.
You shouldn't be washing a phone. Carefully wipe it with a damp cloth perhaps. And yes wait for it to dry. If you are lucky, it will be okay after it dries, although it sounds like you have a physically damaged button.
You could try reverting to 100% stock to rule out software issues. The only proper fix for physical damage is to replace the power button. The part is dirt cheap, but the labour to disasemble yourphone and install it could be quite expensive.
A possible workaround would be an app that remaps the button elsewhere. That won't work to power on the device, but may help for routine operation once it's already on. Should your power button completely fail, you can use an USB JTAG adapter to turn your phone on.
.
Click to expand...
Click to collapse
Hi bud,
thanks for replying,
I got so scared, but it looks like now everything works, I put the phone to charging, the button looks perfect, y clicks and everything.. i dont see how it is damaged T.T
Maybe water entered somewhere? Damn u samsung, water proof THaT.
After charging a bit, I was stuck in recovey, I tried pressing power button . IT Worked! then it didnt, I had a few self reboots but everything is fine now.
So I guess I had to dry it. How? I cant know, the phone seems dry to me. Maybe theres a small hole where water could enter in power button?
let me see your opinions.
Sent from my SM-G900H
fenchai said:
the button looks perfect, y clicks and everything.. i dont see how it is damaged
Click to expand...
Click to collapse
Looks perfect, clicks and everything. But doesn't work reliably. And you can't imagine how it could be damaged? I would have thought the erratic operation to be a clue.
fenchai said:
Damn u samsung, water proof THaT.
Click to expand...
Click to collapse
Show us where Samsung ever wrote that the phone is waterproof. It's water resistant, which means that it will probably save you from permanent damage if it gets accidentally wet. A splash, rain, a one time drop into shallow water. But tempting fate by routinely exposing it to water; washing it or taking it along when snorkeling would be imprudent.
It's unclear from your last post if the button is now working properly or not. If it is, great. If not, you will find some suggestions in my previous post. Good luck.
.
fffft said:
Looks perfect, clicks and everything. But doesn't work reliably. And you can't imagine how it could be damaged? I would have thought the erratic operation to be a clue.
Show us where Samsung ever wrote that the phone is waterproof. It's water resistant, which means that it will probably save you from permanent damage if it gets accidentally wet. A splash, rain, a one time drop into shallow water. But tempting fate by routinely exposing it to water; washing it or taking it along when snorkeling would be imprudent.
It's unclear from your last post if the button is now working properly or not. If it is, great. If not, you will find some suggestions in my previous post. Good luck.
.
Click to expand...
Click to collapse
yes, it is working properly now may have been because of water damage. thanks
Sent from my SM-G900H

Yay I'm finally the first person to (almost?) break my Moto Z Force. *Facepalm*

About an hour before writing this, I moved a cable off my desk which was also under my Force, and off goes the force back first onto the floor. Seems perfectly fine, using it just like normal, but after doing some things in the play store I decided to lock the phone with the power button, I pressed it. Aaaaand nothing.
Volume keys worked fine, everything else worked fine..why not the power button? Who knows. I tried restarting through adb hoping that was the issue and not the drop, didn't fix anything. So...I had possibly the dumbest solution possible. Lets replicate the drop and see what happens. Power button starts to work, but barely, you have to really press it hard to get it to work. Thought lets do it again. Now it's back to not working at all.
At this point I'm scared of dropping my phone any more because I don't want to break the entire thing, but I'm starting to get hopeless. One of the drops I tried to replicate it, it landed face first and cracked my screen protector. So I'm like screw it.
I cover the back camera of the phone with like 4 sheets of tissue and put it inside a PLESON TPU case, to cover the camera, and I just outright drop the thing from like 5 feet high, back first. Now the power button works perfectly again (What the ****?) All that was lost was a good screen protector...?
TL;DR don't drop your phone back first, your power button might become misaligned with...god knows what.
Thanks for the tip... and... Congrats
rejectedjs said:
About an hour before writing this, I moved a cable off my desk which was also under my Force, and off goes the force back first onto the floor. Seems perfectly fine, using it just like normal, but after doing some things in the play store I decided to lock the phone with the power button, I pressed it. Aaaaand nothing.
Volume keys worked fine, everything else worked fine..why not the power button? Who knows. I tried restarting through adb hoping that was the issue and not the drop, didn't fix anything. So...I had possibly the dumbest solution possible. Lets replicate the drop and see what happens. Power button starts to work, but barely, you have to really press it hard to get it to work. Thought lets do it again. Now it's back to not working at all.
At this point I'm scared of dropping my phone any more because I don't want to break the entire thing, but I'm starting to get hopeless. One of the drops I tried to replicate it, it landed face first and cracked my screen protector. So I'm like screw it.
I cover the back camera of the phone with like 4 sheets of tissue and put it inside a PLESON TPU case, to cover the camera, and I just outright drop the thing from like 5 feet high, back first. Now the power button works perfectly again (What the ****?) All that was lost was a good screen protector...?
TL;DR don't drop your phone back first, your power button might become misaligned with...god knows what.
Click to expand...
Click to collapse
That's the craziest thing I have ever heard.... Something doesn't act right after accidently dropping the phone, so let's drop the phone many times on purpose and drop it from 5 feet..... Really???
This does remind me of a computer I was repairing ages ago. I got frustrated with trying to get data off of a clicking hard drive so I threw it on the cement floor. Worked perfectly after that. I think the head assembly was stuck or something lol.
Sent from my XT1650 using XDA-Developers mobile app
sericd2010 said:
That's the craziest thing I have ever heard.... Something doesn't act right after accidently dropping the phone, so let's drop the phone many times on purpose and drop it from 5 feet..... Really???
Click to expand...
Click to collapse
Hey it worked didn't it? :good:
rejectedjs said:
Hey it worked didn't it? :good:
Click to expand...
Click to collapse
You'd be surprised how much in the automotive industry is fixed by hitting something with a wrench and jiggling stuff. Everything mechanical likes to get stuck at some point or another
Hmmmm....
http://www.youtube.com/watch?v=dEkOT3IngMQ

Screen weirdly split in two

Hello guys !!
So I just discovered my screen doesn't work well anymore. Nothing is broken and my phone didn't fall or anything, but now when I scroll my screen it's split in the middle of the screen.
For example when I scroll down my screen the right part follow my finger, but the left part is a bit late. There is a time lag everytime. I can see this disconnection when I'm watching videos too and that's really annoying. Also sometimes my screen goes black for few seconds and comes back to normal.
I tried to turn off and on my phone but it didn't change anything, restart it either. I'm not really good with technology so that were the only manipulations I tried. I don't know why my screen is like that. The only thing I can think is that the day before my phone turned off by it self because there was no more battery.
Please can you tell me if something like this happens to you, and if yes what did you do to fix it ? Or if anyone has a solution for me, I would be really grateful.
Thank you in advance.
Mio
guumio said:
Hello guys !!
So I just discovered my screen doesn't work well anymore. Nothing is broken and my phone didn't fall or anything, but now when I scroll my screen it's split in the middle of the screen.
For example when I scroll down my screen the right part follow my finger, but the left part is a bit late. There is a time lag everytime. I can see this disconnection when I'm watching videos too and that's really annoying. Also sometimes my screen goes black for few seconds and comes back to normal.
I tried to turn off and on my phone but it didn't change anything, restart it either. I'm not really good with technology so that were the only manipulations I tried. I don't know why my screen is like that. The only thing I can think is that the day before my phone turned off by it self because there was no more battery.
Please can you tell me if something like this happens to you, and if yes what did you do to fix it ? Or if anyone has a solution for me, I would be really grateful.
Thank you in advance.
Mio
Click to expand...
Click to collapse
Did you install any weird apps lately?
Just do a factory reset, that'll probably fix it. You can back everything up from the settings anyways
Choose an username... said:
Did you install any weird apps lately?
Just do a factory reset, that'll probably fix it. You can back everything up from the settings anyways
Click to expand...
Click to collapse
Hey ! Thanks for your answer.
No I didn't install any apps at all lately. I did factory reset and it didn't fix the problem
But it's a bit better, it seems the screen doesn't go black anymore, but there is still the disconnection in the middle. Especially when I'm looking at videos or when I want to make picture.
I don't know what can be the problem
Try to squeeze the phone with your index finger and thumb, a half an inch besides the spot between the volume switch and power switch. There is an internal screen connector there that can get a bit loose
Waancho said:
Try to squeeze the phone with your index finger and thumb, a half an inch besides the spot between the volume switch and power switch. There is an internal screen connector there that can get a bit loose
Click to expand...
Click to collapse
Thanks for your answer Waancho ! I tried your solution but it didn't work either. But now I think I might know why my screen is like that. One night I fell asleep listening music on my phone and when I woke up it was totally discharged. I could urn it off, I had to charge it a bit first. When I turned it on the screen was split and the left part of the screen was higher than the right part. I know it isn't good to let the battery discharged completely.... ?
Do you think the battery is damaged ? If yes, is there a way to fix it ?
Waancho Try to squeeze the phone with your index finger and thumb, a half an inch besides the spot between the volume switch and power switch. There is an internal screen connector there that can get a bit loose
Click to expand...
Click to collapse
This does seem to help somewhat for me, thanks Waancho!
guumio said:
Thanks for your answer Waancho ! I tried your solution but it didn't work either. But now I think I might know why my screen is like that. One night I fell asleep listening music on my phone and when I woke up it was totally discharged. I could urn it off, I had to charge it a bit first. When I turned it on the screen was split and the left part of the screen was higher than the right part. I know it isn't good to let the battery discharged completely.... ?
Do you think the battery is damaged ? If yes, is there a way to fix it ?
Click to expand...
Click to collapse
jjohst said:
This does seem to help somewhat for me, thanks Waancho!
Click to expand...
Click to collapse
the battery has nothing to do with it. the display connector gets loose and does this all the time. Fortunately it never happened to me but i've seen more than 10 people with this problem
here's a couple pics for ya, the best solution is to take it apart and secure it but if you never did it then just push upon the screen, where my finger is pointing, about half or 1 cm from the side

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