Fire HD 10 lag problem - Fire HD 8 and HD 10 Q&A, Help & Troubleshooting

My fire HD 10(5th generation)is really lag , can someone tell me how to speed it up? Thx and sorry for my bad English

Try moving all applications back to the device. On my 32GB Fire HD10 (5th Generation), I found that with the SD card reserved only for downloads, not apps, the device runs much more smoothly.
It seems that taking time to look at the SD card every time you launch an application really slows it down.

Related

[Q] Performance of Focus with and without an SD Card?

Hi All,
I was wondering if someone who has added an SD card to their Focus could comment on the performance of it with it in and with it out.
Maybe a video of before and after showing a game loading or just a general comment on what they've noticed?
Thanks very much and looking forward to your responses!
Jonno
I got my Focus yesterday. Played with it all afternoon and evening. I already had a 16GB Sandisk class 2 card which is listed as compatible, so I went ahead and installed it.
Set everything back up and played with it some more, plus this morning. I've noticed no slowdowns or lagginess of any kind. I've got 22GB free after the install. Also tried the tethering and it worked great.
FYI: I did order the 16GB Kingston class 4 card, but didn't want to wait for it. I'll put that one in my old phone.
Verdict: very happy!
Thanks very much!
I saw a video just now with someone who had added a SD card to their Focus and it still outperformed the HD7. BUT, it was relatively empty (< 2 GB of storage used) which means that it is possible that more of the data was on the NAND memory than on the SD Card.
It would be interesting to see someone install an app without the card in and run it to see how long it takes, then add a card and install the same app and time it, and then fill up the card with media and THEN install the app (once the storage is almost full) and then time it.
May take some time but should be worth it in the end .
I know the data is supposed to be spread across any of the storage facilities available but we're not sure how it is done (simply filling it up, striping the data).
Yes, that's video was unfair, need a full data card to test, waiting
Http://Ricky119.com
Jonno2343 said:
Hi All,
I was wondering if someone who has added an SD card to their Focus could comment on the performance of it with it in and with it out.
Maybe a video of before and after showing a game loading or just a general comment on what they've noticed?
Thanks very much and looking forward to your responses!
Jonno
Click to expand...
Click to collapse
I ran for a week without an SD card and encountered many of the same issues reported (app hang/crash, marketplace lag/hang). I had to reboot a couple times my first week for one reason or another.
I've since added a class 2 sandisk 8gb and do not notice any difference, performance or otherwise. Incidently I have not had to reboot since I added memory. I have rebooted it once only verify the data was still there after reset.
Hope this helps,
I tested my coworker's Focus vs mine. He had a 16GB Sandisk class 2 card with >8gb of data. I had no card with ~7GB of data. I launched ilomilo on each phone about the same time. They finished pretty much at the same time.
I'll second the above, I've noticed no difference between having a card and not having a card except for the amount of storage available. I'm not saying there's no difference, I'm saying I've noticed no difference so I didn't bother measuring. Programs load and run at the same speed either way, media loads and plays at the same speed...no difference.
Guess I should add that mine is an 8GB Sandisk class 2 card. No problems whatsoever as far as speed, rebooting or anything else.
In my opinion, the best type of test would be a stock Focus vs a Focus with an added micro sd card with the phone+card loaded to the max with content.
I will test this and report back. I have a Focus stock and my wife has one with a 16GB Sandisk Class 2 card in it. I'll load it up and see if there is a difference over the weekend.
My Focus with no memory card has not crashed in the marketplace yet, my wife's does a lot...
Great, thanks very much!
Looking forward to the results.
This is really weird. My first test has one focus with a Class 2 Sandisk 16GB card but only 4.5 GB used total on the phone. The other Focus is stock with no card and about 4.5 GB used also.
Speed tests so far
Stock Focus -
- Marketplace and browsing the catalogs - much faster the first time I tested. after however it was mixed and occasionally the 16GB was quicker.
- People Hub - faster load and browsing.
- Bing Faster load just barely.
Focus+16GB - faster at loading Uverse and Netflix
- Loads Uverse faster
- Loads Netflix a second faster.
Both phones always get back to the main screen at the same speed, weird Also, occassionally the 16GB is slower, then the next test its faster.
I'll load up the card and report back.
The way you should test
Try this place the sd card in then add 9 gb of music and videos then install the program. I highly doubt the sd cards are causing program and marketplace crashes as I can get those to more noticably with wifi on. Also no one really knows what is running in the background. There is multitasking just not available to 3rd party apps so who knows if we are getting facebook syncs when things act weird. I would suggest not setting any accounts up and power off the phone then power it back on if you want a real comparison. The OS files would run from the NAND so dlls and other files that games and programs use should always run from the NAND but not the program it's self so loading the card with data that fills the nand then installing a program to the sd card would show if there are performance issues.
I've been very curious about this. I have a pny 8gb class 4 in mine. I've been paranoid about performance decreases, but i haven't seen any clear difference. But i would certainly appreciate a video or something confirming that there is no performance decrease, just to settle my paranoia.
When I first bought my Focus it was about a week before I actually installed a SD Card in it. Im using a 8gb Sandisk class 2 right now and have noticed NO difference in performance at all. Its still fast, smooth and runs beautifully. Ill be getting a 16gb Sandisk class 2 card very soon...I would assume that wont change things either....Seems Sandisk is the way to go if you wanna be safe...since Sandisk in used for phone memory by Samsung.
I have the Kingston 32GB card in... no issues what so ever and I have over 15GBs on the card to date. I took the chance and so far *KNOCK-ON-WOOD* nothing has come up
Should be getting a Sandisk 16GB Class 10 soon, will update.

[Q] New A500 owner, couple of noob questions

Hi folks, got my A500 refurb for 200 bucks last night. Its mint, and so far awesome. I am coming from a Nook Color as my last tablet so this is a huge jump. Updated OTA to ICS this morning.
Couple of simple questions:
1. How do I turn off haptic feedback? It wasn't on when it was on HC, but in ICS it has it, the vibrate on this thing is strong enough for it to be annoying. I looked under keyboard settings which is where it is on any of my old devices, and its not there, unless I missed it?
2. Does this thing go to sleep if you leave the screen off for an extended period, like shut off the wifi and go low power? my Nook does that, not sure if theres a setting I need to set. I left for work this morning and left it on my desk, on and connected to WiFi, am I gonna come home to 50% battery?
3. Tried the Hero of Sparta game on it last night while still on HC. Played great but the sound was choppy, I have heard some attribute sound issues to Dolby Mobile, is that the case? Should I try again with Dolby turned off?
4. I believe I read that you can't move apps to the SD card with ICS? Is that the case, because I bought an 8gb tab which means I'm gonna run out of space real quick. Can rooting fix that?
Rogue Leader said:
Hi folks, got my A500 refurb for 200 bucks last night. Its mint, and so far awesome. I am coming from a Nook Color as my last tablet so this is a huge jump. Updated OTA to ICS this morning.
Couple of simple questions:
1. How do I turn off haptic feedback? It wasn't on when it was on HC, but in ICS it has it, the vibrate on this thing is strong enough for it to be annoying. I looked under keyboard settings which is where it is on any of my old devices, and its not there, unless I missed it?
2. Does this thing go to sleep if you leave the screen off for an extended period, like shut off the wifi and go low power? my Nook does that, not sure if theres a setting I need to set. I left for work this morning and left it on my desk, on and connected to WiFi, am I gonna come home to 50% battery?
3. Tried the Hero of Sparta game on it last night while still on HC. Played great but the sound was choppy, I have heard some attribute sound issues to Dolby Mobile, is that the case? Should I try again with Dolby turned off?
4. I believe I read that you can't move apps to the SD card with ICS? Is that the case, because I bought an 8gb tab which means I'm gonna run out of space real quick. Can rooting fix that?
Click to expand...
Click to collapse
1. In sound settings
2. I'd be worried if I came home to find my battery at 50 per cent, you be fine
2. Check advanced wifi settings- can tell wifi when to sleep
3. Cant help with this, experiment and find out
4. Not heard of anyone running out - that usb port comes in mighty handy!!!
5. Welcome to the forum
dibb_nz said:
1. In sound settings
2. I'd be worried if I came home to find my battery at 50 per cent, you be fine
2. Check advanced wifi settings- can tell wifi when to sleep
3. Cant help with this, experiment and find out
4. Not heard of anyone running out - that usb port comes in mighty handy!!!
5. Welcome to the forum
Click to expand...
Click to collapse
Thanks for the tips, I came home and it was at 92 percent
Shutting off Dolby did fix the sound problem
I put a 32 GB micro SD in it. I was concerned games wouldn't install to it, and apparently they don't. I don't have a lot installed and yet I have less than 1.5gb remaining.
Thanks for the welcome
Rogue Leader said:
Thanks for the tips, I came home and it was at 92 percent
Shutting off Dolby did fix the sound problem
I put a 32 GB micro SD in it. I was concerned games wouldn't install to it, and apparently they don't. I don't have a lot installed and yet I have less than 1.5gb remaining.
Thanks for the welcome
Click to expand...
Click to collapse
awesome you're welcome Hows that 32GB Card working, had any issues apart from being too small what brand and class is it m8???
dibb_nz said:
awesome you're welcome Hows that 32GB Card working, had any issues apart from being too small what brand and class is it m8???
Click to expand...
Click to collapse
I got a sandisk class 4. It seems to work fine but the fact there's no way to move apps to it makes it a bit useless. I'm not much of a music/movie guy I usually use streaming so media space is wasted on me. Is there a fix for that yet?
app2sd
You might want to try App2sd from the google play store. The app won't move all apps to SD card, only apps that are moveable. So this app won't totally solve your problem but it should help.
partzman2 said:
You might want to try App2sd from the google play store. The app won't move all apps to SD card, only apps that are moveable. So this app won't totally solve your problem but it should help.
Click to expand...
Click to collapse
Yeah I have that but it apparently doesn't work with ICS. I read somewhere else here someone complained about this as well. The button doesn't even show up to move apps to SD.
Rogue Leader said:
Yeah I have that but it apparently doesn't work with ICS. I read somewhere else here someone complained about this as well. The button doesn't even show up to move apps to SD.
Click to expand...
Click to collapse
A lot of games and other Database apps usually save the Data to the Ext SD Card by default, or give you an option for location. At least what I've come across.
Rogue Leader said:
I got a sandisk class 4. It seems to work fine but the fact there's no way to move apps to it makes it a bit useless. I'm not much of a music/movie guy I usually use streaming so media space is wasted on me. Is there a fix for that yet?
Click to expand...
Click to collapse
A Class 4 is a hair on the slow side, anyways. You would likely see a real world performance hit running apps off a class 4 card.
Moscow Desire said:
A lot of games and other Database apps usually save the Data to the Ext SD Card by default, or give you an option for location. At least what I've come across.
Click to expand...
Click to collapse
Yeah the games do save there, but you can't move the actual app to the SD card which is nice to do. I bought an 8 gb tab and with only about 10 games on there and whatever apps I have I'm down to only 1.5 gb.
EDIT: I am wrong. The games do not save there. If I look in ES File Explorer the /mnt/sdcard folder shows a bunch of stuff, yet when I pull the SD card and put it in my PC, its blank except a couple of android insertd folders. I believe ICS DOES NOT save to the SD card? Can anyone else check? In ES File explorer, the sd card I inserted is shown as folder "external_sd" while theres a separate sdcard folder of which nothing in there is on the sd card.
I am wondering if I can just copy the data to the SD card, delete the "sdcard" folder and rename external to "sdcard"
Metallkasten said:
A Class 4 is a hair on the slow side, anyways. You would likely see a real world performance hit running apps off a class 4 card.
Click to expand...
Click to collapse
Class 4 is the go to card on many many phones, the higher classes suffer on performance for many phone tasks which are I/O but work great for recording video or taking pictures. Class 10 especially really is made for digital cameras and actually performs worse than a 4 on a phone/tablet.

2017 Shield TV Pro Slows to a Crawl After Loading Data on HD - Possible HD Defect?

I just got a 2017 Shield TV Pro. After first setting it up, everything was running very smooth and responsive. I then set up Hyperspin (an emulator front end) with a bunch of artwork, game preview videos, and roms. The entire folder is about 50 GB of data. At first, I had it on a USB 3.0 external HD connected to the Shield, and things were fine - still smooth and responsive. Then I moved the data to the Shield's internal 500 GB HD, and after doing that, the whole Shield slows to a crawl. This happens everywhere, not just when running the Hyperspin program - it happens in other apps, on the main menu, in the settings menu, etc. Also, I noticed that when using ES File Explorer to copy data between the hard drives, speeds were very quick prior to moving the 50 GB Hyperspin folder onto the internal HD, but then slowed to a crawl after the 50 GB folder was stored on the internal HD.
I tried multiple reboots, with the external HD both disconnected and connected, and the problem persisted. Then I did a full factory reset. After the full factory reset, the same thing happened - everything was smooth and responsive at first, even when Hyperspin was loaded onto my external HD, but then slowed to a crawl when moving the 50 GB Hyperspin folder on the internal HD.
Has anyone else had a similar experience? I'm wondering if the internal HD in the Shield is defective, and if it only causes problems once the HD is loaded with data. Is this a possibility? Are there any other possible causes that I'm missing? Thanks!
In case anyone else stumbles upon this thread with the same problem, the following fixed the issue for me. This is from a post at https://forums.geforce.com/default/...-google-recommendations-and-pro-slowdown-/7/:
Consequently, if you are still having problems with your new Pro unit, please go into "Settings" and try this:
1. Choose "When to daydream" to "After 1 hour of inactivity"
2. Choose "When to sleep" to "Never"
I also have "Developer options" turned on. I went into "Apps" and:
1. Don't keep activities to "On"
2. Background process limit to "-1" or "Standard limit"
After you change the Dream settings, leave it alone for 1 hour, then reboot it 2 or 3 times and leave it alone for about 5-10 minutes. After this, you should see it improve and speed up dramatically. After it improves, you can change the settings in "Daydream" back to how they were originally.
By the way, my new Pro unit is still working nice and fast.
Good luck to all!
-- Manny
This is what Chrisg229 shared with me in his last private message:
"Manny, I have to say your suggestions worked exactly as you described. No more pixelation or slowdown and even Google music is now rockin!
Thanks again for all your help. I will certainly pass your great advice along to anyone else I notice struggling with their Pro."

Fire HD 8 battery dying fast - Prime Photos the culprit?

My Fire HD8 is dying when I'm not using it. For example, at 80% charge last night I went to sleep with the smart cover closed on the Fire and it was at 40% by morning (~5%/hr). For a few weeks now it's been dying, from full charge, within a day, without me using it. It also freezes a lot upon waking so I have to power cycle it before it's useable, which has made diagnosing what kills the battery somewhat hard.
However, I installed GSam Battery Monitor and what I've learned is that even when the smart cover is closed, most of the battery drain is due to the device being "held awake." And the "App sucker" shows Prime Photos as having used most of the power. For example, 18% out of 44% since my last full charge. The thing is I don't use Prime Photos, at all, for anything. I have no photos on the device. I've maybe used the camera once or twice. So it's not from active usage.
But Prime Photos can't be removed. I can't disable it. And I can't seem to figure out a way to stop the power drain. I've power-cycled dozens of times (not to mention the nearly daily 100% battery drain). I've cleared the cache and forced stop on Prime Photos a few times. And I'm at a total loss now as I can't seem to find anyone who is experiencing the same or even a similar issue with a Google search.
I'm current only OS 5.6. And I have added Google Play Store apps via APKs. The only option I see is a factory reset although I'd rather not do that if possible. Anyone have any suggestions about what to try? I know there's some work-arounds to remove pre-installed apps (although maybe more challenging on the latest OS). Is that the best route? Is there a better option? Or could Prime Photos be a red herring?
A few more updates:
I noticed that Prime Video was also sometime showing high usage (as had Prime Photos). So I decided maybe it was an ad locking up and holding the device awake. Based on tips I read here I contacted Amazon support to mention maybe that the ads were causing the problem and they immediately removed the ads for me. So that was nice, and my Fire immediately seemed more responsive and faster to wake.
BUT - the problem is not resolved. My Fire continues to freeze (often) with an unresponsive black screen (it's backlit, so it's on, it's just displaying black). The battery died 50% overnight while I slept. So I'm still basically facing the same problem.
Possibly unrelated is that Kindle Books seems to be re-setting to default settings often (shows the intro/new features screen as if the app was just installed/updated). This might be completely unrelated. Or maybe it's all of the Amazon apps that are causing issues.
Fire HD 8 battery drain (Fire OS 5.6.0.0)
I am also experiencing abnormal battery drain on my Fire HD 8 running Fire OS 5.6.0.0. I bought one on Thanksgiving and pretty soon after setting it up added and SD card and installed the Google Play Store and associated APKs. Shortly thereafter it started acting up - rapid battery drain, sluggishness, and difficulty powering off/on. I contacted Amazon and they processed an exchange. Since receiving the new one, I've done some reading and slowly experimented. First I set it up without adding Google Play Store or an SD card and it behaved as expected - relatively smooth performance and minimal battery drain overnight. After 24 hours I installed the SD card and immediately the rapid battery drain and rebooting difficulty returned. And, I periodically get an error message telling me the SD card has been ejected (which it has not). I believe there is a software issue with the SD card that is the culprit and is preventing the Fire tablet from sleeping - therefore the drain and performance issues. Anybody out there concur?
DyslexicPBJ said:
I am also experiencing abnormal battery drain on my Fire HD 8 running Fire OS 5.6.0.0. I bought one on Thanksgiving and pretty soon after setting it up added and SD card and installed the Google Play Store and associated APKs. Shortly thereafter it started acting up - rapid battery drain, sluggishness, and difficulty powering off/on. I contacted Amazon and they processed an exchange. Since receiving the new one, I've done some reading and slowly experimented. First I set it up without adding Google Play Store or an SD card and it behaved as expected - relatively smooth performance and minimal battery drain overnight. After 24 hours I installed the SD card and immediately the rapid battery drain and rebooting difficulty returned. And, I periodically get an error message telling me the SD card has been ejected (which it has not). I believe there is a software issue with the SD card that is the culprit and is preventing the Fire tablet from sleeping - therefore the drain and performance issues. Anybody out there concur?
Click to expand...
Click to collapse
I am having the exact same symptoms with my Fire HD 8 running Fire OS 5.6.0.0. I got it in early October and it ran fine until the recent update. It runs great with no SD card installed. As soon as I mount my 32 GB Samsung Evo card, I get battery drain while sleeping and erroneous SD card eject messages. I also get intermittent sluggish performance. I have nothing on the card, just mounting it causes problems. I have tried erasing and remounting but still problems. As soon as I remove the card, all is well. I tried an old 2 GB Samsung card I had lying around. It worked fine with that card. I too have installed the Google Play Store and associated APKs but I don't think that is part of the issue. Perhaps there is an issue with larger SD cards.
Sometimes hot mounting sdcard works. I usually start device without it and then power off and insert card in. Then at first boot with SD card I usually format it in device to avoid those problems so maybe there is an issue. Play store it self is a battery hog in my opinion. I would deactivate automatic app update in play store settings as this can conflict in with apps from Amazon app store.
Also reboot now and then is a good option.
I had my fire HD 8 for few weeks it with latest update and didn't experienced any of those issues yet.
maly82 said:
Sometimes hot mounting sdcard works. I usually start device without it and then power off and insert card in. Then at first boot with SD card I usually format it in device to avoid those problems so maybe there is an issue. Play store it self is a battery hog in my opinion. I would deactivate automatic app update in play store settings as this can conflict in with apps from Amazon app store.
Also reboot now and then is a good option.
I had my fire HD 8 for few weeks it with latest update and didn't experienced any of those issues yet.
Click to expand...
Click to collapse
I have turned off automatic updates in both the play store and the Amazon app store. The issue appears whenever I mount the SD card. I have tried hot mounting, formatting in the device, external formatting, etc. It seems to be related to certain type(s) of cards. It does not occur with my old small 2 GB card but occurs every time with my new 32 GB card.
Where did you get your SD card. Some sources sell them dead cheap but they might be capacity hacked cards. I had one of those back in a day saying that it was a 128GB. But it was really 4GB after I used low formatting- which takes some time. Try repartition your SD card. See if that issue still appears. Usually there is a bit space left unpartitioned when they are new. I would try that and see if that works.
Also Amazon might be to blame as if you choose to use it to store all your content on sdcard it usually takes up some space with on deck content without you knowing it.
Also check in file manager on your SD card if you have folder called Android. Try to delete it and see if it asks you for special permission to access sdcard. Some apps require that and maybe this is a cause.
Thanks for your suggestions. I bought my card through Amazon Prime. I borrowed a neighbor's 32 GB SandDisk HC I card. It ran fine with no memory drain or other issues. I deleted the partition on my Samsung drive and did a low level reformat. I mounted on my Fire HD 8 and memory drain occurred again. Battery level went down 7% in one hour while sleeping. It is definitely specific card related. If you are still reading this, would DyslexicPBJ post the make and model of your card? Thanks.
I took a 64 GB SanDisk card out of a Dell Windows Tablet I have. It works just fine in the HD 8. After 2 hours no memory drain. I don't know if I have a bad card or if the HD 8 just does not like Samsung 32 GB Evo cards. I put the Samsung card into my Dell and it appears to be working fine.
DyslexicPBJ said:
I periodically get an error message telling me the SD card has been ejected (which it has not). I believe there is a software issue with the SD card that is the culprit and is preventing the Fire tablet from sleeping - therefore the drain and performance issues. Anybody out there concur?
Click to expand...
Click to collapse
Very interesting. I just got the SD card error for the first time yesterday. At the time I wrote this post I would not have connected the issues to the SD card. But now I wonder. I have this card in my Fire: https://www.amazon.com/gp/product/B06XWZWYVP/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
DrInsomniac said:
Very interesting. I just got the SD card error for the first time yesterday. At the time I wrote this post I would not have connected the issues to the SD card. But now I wonder. I have this card in my Fire: https://www.amazon.com/gp/product/B06XWZWYVP/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
Click to expand...
Click to collapse
This is mine. https://www.amazon.com/Samsung-Micr...2768405&sr=1-3&keywords=samsung+32+gb+sd+card
Not the same, but similar. I have had no problem with 3 different SanDisk cards. Maybe the Fires just don' t like Samsung.
Well, it's confirmed. I unmounted my SD card and the problem is immediately fixed (I forgot how long the battery lasts. Over a day and a half of occasional usage and it's only dropped 20% and hasn't frozen a single time).
Is it possible to submit this as a bug report to Amazon? My girlfriend has the same SD card and is having the exact same problems, which further confirms it's the SD card at fault since my tablet has ads disabled and Google Play services, while hers still has ads and has never had Google Play installed.
I went ahead and bought the 32GB (more than enough size, for me, I think) that they recommend at http://amazon.com/firetabletstorage. Feels a little like they've duped me since I've now spent about as much on SD cards as I did on the tablet itself. But there's simply not enough storage on the device to go without any sort of backup memory and this card doesn't seem to be causing problems for people.
I replaced my Samsung 64 GB card with a SanDisk 64 GB card and all is well. It is the card that Amazon recommends. Weird that the Fire does not seem to like the Samsung cards.
mreasier said:
I replaced my Samsung 64 GB card with a SanDisk 64 GB card and all is well. It is the card that Amazon recommends. Weird that the Fire does not seem to like the Samsung cards.
Click to expand...
Click to collapse
Just to chime in, I've had a similar issue with the battery draining super fast as soon as I installed the SD Card in the tablet. I also had the tablet running very hot and draining the battery down to 2% in my bad, which was kind of dangerous. I also randomly had messages telling me that the card was not properly removed, or simply the storage settings freezing and not recognizing the card.
My SD card is an UHS-3 Samsung Evo 64GB.
I installed BetterBatteryStats (https://forum.xda-developers.com/showthread.php?t=1179809 + https://forum.xda-developers.com/showpost.php?p=67819528&postcount=4 to grant permission through ADB) on the tablet to check what was causing the battery drain.
This is what it looks like with the Samsung SD card (did not matter if it was unmounted or not, as long as the card was physically seated in the slot, it would cause drain):
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The mmc1_detect process keeps the tablet awake while trying to interact with the SD card.
This is what it looks like without an SD card:
This is what it looks like with an UHS-1 SanDisk 64GB:
There was definitely some weird interaction between the Fire tablet and the Samsung Evo SD card.
Hi, all.
I have the same issue with Samsung 64 Gb Pro and Fire OS 5.6.0
For now decided to use Fire HD without SD card. Unfortunately...
if someone find solution - please share it.
Thanks.
likimoki said:
Hi, all.
I have the same issue with Samsung 64 Gb Pro and Fire OS 5.6.0
For now decided to use Fire HD without SD card. Unfortunately...
if someone find solution - please share it.
Thanks.
Click to expand...
Click to collapse
Unfortunately, the only solution I know of is to find another use for your Samsung card and buy one of the recommended SanDisk cards for you Fire.
mreasier said:
Unfortunately, the only solution I know of is to find another use for your Samsung card and buy one of the recommended SanDisk cards for you Fire.
Click to expand...
Click to collapse
I can confirm that this issues fixed in 5.6.0.1 at Jan 23th.
My HD 10 has recently begun doing the same thing. The only connection I can see to the posts above is that I recently transferred a few dozen ebooks from my computer to the 64gb Sandisk card via the notebook after the Humble Bundle app kept crashing. I'm now charging with the SD card removed and will remove Humble Bundle when I'm up to a full charge to see if there's any difference.
I came to inquire as to this exact issue. I have a 128 Gig Samsung EVO which when installed drains my battery from 100% to 20% in under 36 hours. Without the memory card installed, it drops about 4% every 12 hours instead. Guess I'll be buying a SanDisk 128 Gig instead. Thanks for the advice from all who posted about this already.

FireOS 7.3.2.2 bug with SD cards under kids profile

Seems to me that 7.3.2.2 introduced a bug. I wonder if anyone here is experiencing a similar issue?
I have two Amazon Fire HD 10 tablets, one for each one of my ids.
One 9th Generation, which we got in 2020.
One 1th Generation, which we got in December 2021.
As soon as I got the 11th gen one, I started to update it to the latest firmware, and to configure the device for my kid. I added a 256GB SanDisk Ultra card formatted as extended storage (for installing apps), and everything seemed to be working fine under my adult profile. However, I noticed something odd when trying to download an app under my kid's profile.
When you try to install an app that goes on the extended storage ( the SD) instead of the internal storage, it gives a warning saying that it is running low of storage space; yet I can ignore the message proceed with the install, and the app installs and runs just fine.
HOWEVER, if I restart the tablet, the app(s) installed in the SD card, under the kids profile, are gone.
At first I thought the issue was only with the 11th gen table. But after performing an update on the 9th gen tablet, it started to experience the same issue. Table worked just fine with the SD card for over a year prior to the 7.3.2.2 update.
In a nutshell: Apps installed on SD card for a kids profile disappear after a system restart.
The issue happens with two different Amazon Fire HD tablets: One 9th gen, and one 11th gen.
Both tablets are running FireOS 7.3.2.2. This issue only started to occur with the 9th gen tablet after the FireOS 7.3.2.2 update.
Each tablet has a different SD card: 9th Gen a Samsung EVO 256GB, the 11th gen a SanDisk Ultra 256GB.
The issue ONLY happens under a kids profile. Any app installed in the extended storage (SD) under an adult profile does not give a warning of low disk space, and they persist just fine after a reboot.
The issue ONLY happens with apps that install in the SD card. If an app installs in the internal memory, no warning about low space appears, and the app persists after a system restart.
I have tried to reset both devices, and to reformat the SD cards. Nothing seems to fix the issue. Both SD cards work fine in other devices.
One thing I tried, out of desperation, is to use an SD card of another size to see what happens. Unfortunately I only had an 8GB card lying around that would work as extended storage. To my surprise, the 8GB card works JUST fine with a kids profile! Unfortunately I do not have a 128GB or a 512GB card lying around to perform more tests.
I have contacted Amazon support repeatedly about this issue, but their support is one of the worst I have ever experienced. The never call back as they promise that they will, and they often reply to my call explaining the issue with pre-canned 1st line emails on "how to format my SD card".
I have a few updates on this bug. The following is an email that I sent to Amazon detailing the issues I have found after the FireOS 7.3.2.2 update.
To summarise, the "bug" is split into two issues:
Incorrect warning of low space in SD card
This happens when trying to download an app under the kids profile. The FireOS will show a pop-up warning saying that the table is running out of space, although it is not. The user can choose to proceed anyway.
Error (i.e., the incorrect warning) only occurs under a Kid's profile.
The error only occurs for apps that are installed in the SD card. If an app forces its install to use the internal memory, then no error is displayed.
Error is reproducible in two different Fire HD 10 tablets: One 9th generation, one 11th generation.
Error is reproducible with two different 256GB SD cards: One Amazon EVO Plus 256GB (in the 9th gen tablet), one SanDisk Ultra 256GB (in the 11th gen tablet).
This evening I tried replacing the SanDisk Ultra 256GB SD card from the 9th gen tablet with two different SD cards, also formatted as an extension of the internal storage: A SanDisk Extreme 128GB. and a small SanDisk Ultra 8GB.
With both 8GB and 128GB cards, the incorrect low space warning no longer appears when trying to download an app in the kids profile.
I have decided to keep the SanDisk Extreme 128GB SD card in the tablet (which was from a Nintendo Switch), and move the 256GB card to the Nintendo Switch. Therefore:
The 9th gen Fire HD 10 is no longer reporting an incorrect warning of low space in SD card when trying to download apps in a Kid's profile.
HOWEVER, since the 11th gen Fire HD 10 is still with a SanDisk Ultra 256GB card, the incorrect low space warning error is still occurring on this tablet.
Apps seem to be uninstalled from a kid's profile after a system reboot
As it turns out, the apps are not really being removed after a system reboot. They are still there but the system is not recognising them as installed. My son elder son found a workaround for this.
As soon as the tablet restarts, it switches to the kid's profile.
We notice that only the apps using the internal storage seem to be installed (they have a check-mark icon on them).
If we press on an app that was installed but since the last reboot is being listed as not being installed, the system will proceed to re-download the app. HOWEVER, there is a workaround to this.
As soon as the kid profile is loaded, press on the camera icon on the top-right corner.
As soon as the camera app loads, navigate back to the children's profile launcher.
The apps previously listed as not being installed, will now show as installed.
Clicking on these apps will now load them normally, instead of trying to re-download them.
Did you ever manage to fix this bug? I'm having the same problem with a kids fire tablet 8 (10th gen). I get a sd card ejected error when first booting up the tablet and the apps from amazon kids don't appear to be installed anymore. I bought a new 128GB sd card and still get the same issue.
I am using this method. Just flash the ZIP file which I attached here in Recovery and then you will be able to format SD card as Internal Storage.
*** If it is not working, you must need to FORMAT DATA to delete the encryption, so before of that - make a backup of all your files ***
I tested it on Android 13 and it is working perfectly.
Then you can use for example an app: APP2SD (https://play.google.com/store/apps/details?id=in.co.pricealert.apps2sd) from Google Play to move apps to adopted storage (SD CARD)

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