2017 Shield TV Pro Slows to a Crawl After Loading Data on HD - Possible HD Defect? - Shield Android TV Q&A, Help & Troubleshooting

I just got a 2017 Shield TV Pro. After first setting it up, everything was running very smooth and responsive. I then set up Hyperspin (an emulator front end) with a bunch of artwork, game preview videos, and roms. The entire folder is about 50 GB of data. At first, I had it on a USB 3.0 external HD connected to the Shield, and things were fine - still smooth and responsive. Then I moved the data to the Shield's internal 500 GB HD, and after doing that, the whole Shield slows to a crawl. This happens everywhere, not just when running the Hyperspin program - it happens in other apps, on the main menu, in the settings menu, etc. Also, I noticed that when using ES File Explorer to copy data between the hard drives, speeds were very quick prior to moving the 50 GB Hyperspin folder onto the internal HD, but then slowed to a crawl after the 50 GB folder was stored on the internal HD.
I tried multiple reboots, with the external HD both disconnected and connected, and the problem persisted. Then I did a full factory reset. After the full factory reset, the same thing happened - everything was smooth and responsive at first, even when Hyperspin was loaded onto my external HD, but then slowed to a crawl when moving the 50 GB Hyperspin folder on the internal HD.
Has anyone else had a similar experience? I'm wondering if the internal HD in the Shield is defective, and if it only causes problems once the HD is loaded with data. Is this a possibility? Are there any other possible causes that I'm missing? Thanks!

In case anyone else stumbles upon this thread with the same problem, the following fixed the issue for me. This is from a post at https://forums.geforce.com/default/...-google-recommendations-and-pro-slowdown-/7/:
Consequently, if you are still having problems with your new Pro unit, please go into "Settings" and try this:
1. Choose "When to daydream" to "After 1 hour of inactivity"
2. Choose "When to sleep" to "Never"
I also have "Developer options" turned on. I went into "Apps" and:
1. Don't keep activities to "On"
2. Background process limit to "-1" or "Standard limit"
After you change the Dream settings, leave it alone for 1 hour, then reboot it 2 or 3 times and leave it alone for about 5-10 minutes. After this, you should see it improve and speed up dramatically. After it improves, you can change the settings in "Daydream" back to how they were originally.
By the way, my new Pro unit is still working nice and fast.
Good luck to all!
-- Manny
This is what Chrisg229 shared with me in his last private message:
"Manny, I have to say your suggestions worked exactly as you described. No more pixelation or slowdown and even Google music is now rockin!
Thanks again for all your help. I will certainly pass your great advice along to anyone else I notice struggling with their Pro."

Related

HTC Touch runing really slow

My Touch became progressively slow to the point where it hardley runs and storage mem is down to .04MB for some reason. Without installing anyting or making any huge changes to the phone what sort of things can cause it to suddenly become slow? I'm hoping there is a quick fix so I don't have to perform a hardboot. I noticed that the mxip_notify file is about 4.5MB but maybe this is normal. Here is what I am also noticing:
- mxip_notify file 4.5MB
- clock on HTC home screen doesn't change
- softboot does not improve performance
- low memory warning message constantly pops up informing me that I need
to free some memory.
This is the original ROM.
Thanks in advance.
In my experience is that you need to do a hard reset, I know its a hastle, but it helps speed it up loads.
my touch used to run out of memory as well, then i connected it to my pc, and browsed to computer\htc touch\application data\info feed\cache and cleared all the data that was there, it freed about 6 MB, also cleared the feeds folder, and freed another 2 MBs, the performance seems to have improved and i no longer get the out of memory error. i dont know if this is the culprit in ur case, but it worked for me, so u can give that a try . or try opening each and every folder in ur Touch through windows and see what files are taking lots of space. also i recently installed Home Screen ++ with which OCd my processor to 266MHz and in certain apps the performence boost is amazing. u can try that as well.
I was really hoping I would not have to hard reset my Touch since installing applications can be a pain and I have a lot of SMSs I would not like to loose. I have seen applications out there that back up SMSs and allow you to restore the SMSs back on the phone but I am not confident it will work.
And while hard resetting will solve the problem, it does not ultimately answer why my Touch suddenly ran out of space.
I'm wondering what the size of most user's mxip_notify file is.

Thoughts on DVP crashing issues

I've had the phone for about a week now, and it's been really crash-prone and unstable for the first couple of days. I previously had an HD7 for 4 weeks, so I immediately set up my DVP like I had the HD7 set up.
It was so buggy, I hard reset at least a couple of times in those few days. My most recent hard reset was on Sunday, and lo and behold, I didn't experience any crashes for 4 days!
That started me thinking. The difference between the previous hard reset and the current hard reset was that I hadn't loaded many apps or any mp3s yet - so I loaded the same amount of MP3s as I had before (about 8gb) and immediately any new programs started crashing! In fact, I think just about anything that wrote to the disk exhibited errors, from newly downloaded and installed apps to existing apps which does disk I/O. The marketplace crashed all the time while downloading or installing apps.
My best guess as to the cause of the issue is that the SD card is corrupting data. As long as you are using the internal storage, everything runs fine - but once data is written to the SD card, things are getting corrupted. I'm not sure about this, it's just a guess.
At the OS level, the internal storage is combined with the SD card into a single logical disk - AKA JBOD in RAID terms. I'm not sure about the OS-level algorithm it uses to determine whether or not to save to internal vs SD card, but my guess is that it writes to the internal first, then when that is exceeded, it writes to the SD card. Even after removing some MP3s, I still had crashes, so I'm guessing that it doesn't overwrite the same sectors that previously held data until all the "fresh" sectors have been used (ie it was still writing to the SD card).
If this is the case, then the culprits could be either A) Dell's crappy SD card drivers corrupting the data or B) a crappy quality SD card corrupting the data. Given their recent QC issues i'm inclined to think it's B - but I hope it's A because that would imply a software fix as opposed to having to replace hardware.
Either way, I'll write a program to test my hypothesis: It'll create a test files of a specific size and then read them back and check that the test data is correct.
Thoughts? Has anybody else noticed similar behavior after filling up their storage?
I suspected the SD card as well, which is why I included the remaining storage space in the options in the poll at http://forum.xda-developers.com/showthread.php?t=891295
That being said, some others have said that doing a system reset on their phone did not fix the crashing problems. There are 2 major unknown variables here of course - when the phone is using the SD card vs. internal memory, and whether everyone is experiencing the same type of crashing.
pjfan75 said:
I suspected the SD card as well, which is why I included the remaining storage space in the options in the poll at http://forum.xda-developers.com/showthread.php?t=891295
Click to expand...
Click to collapse
Yeah, I wouldn't be surprised if there were multiple causes for the all the crashes people are experiencing - most likely the SD card may be responsible for some of those, while other issues are causing more crashes.
Impossible to tell at the moment, though. But perhaps the reason why people associated wifi with crashing was that they were using the wifi to load more data than they were over 3G?
I've thought about the apps too. AP mobile is one that is involved on my list. Shazam, yelp, where, are others. I an make my hd7 crash with each of them. However, that does not eliminate sd card. Optimal read/write access speed will probably impact crash, lag, and performance.
Based on this thread it sounds like it's probably more of a driver issue.
alodar1 said:
I've thought about the apps too. AP mobile is one that is involved on my list. Shazam, yelp, where, are others. I an make my hd7 crash with each of them. However, that does not eliminate sd card. Optimal read/write access speed will probably impact crash, lag, and performance.
Click to expand...
Click to collapse
I've used those apps on the HD7 and I don't think they ever crashed it - not nearly as often as the DVP crashes.
zaijian said:
But perhaps the reason why people associated wifi with crashing was that they were using the wifi to load more data than they were over 3G?
Click to expand...
Click to collapse
That and also at a much higher rate than 3G typically.
zaijian said:
Based on this thread it sounds like it's probably more of a driver issue.
Click to expand...
Click to collapse
I don't know if I would agree with that. I would hope that drivers would be the same on all devices. To have 1 fail and 20 not fail....is it driver? I would be curious to know what the failure rates would be. Sure we see alot of complaints here on this forum....but there is not a whole lot of traffic about failure of the DVP. All in All, I'm happy with the DVP. I also have a HD7...and I'm happy with that. I have them both sitting here...and when I make a decision to use a phone of my choice...I've chosen the DVP.
With all things being equal, if I get into a fight, the DVP can be used as a weapon.
I've used up quite a bit of storage but the only time I seem to get a crash is when I enable WiFi, otherwise my DVP seems to run stable.
efjay said:
I've used up quite a bit of storage but the only time I seem to get a crash is when I enable WiFi, otherwise my DVP seems to run stable.
Click to expand...
Click to collapse
I have the same results, I went crash free for 2 days without WiFi I wanted to test it and turned it back on and it crashed within a few min.
I have a replacement coming from Dell but I doubt they will have it fixed. I'm hoping it would be something that can be fixed by an update.
Mine crashes too!!
I too am experiencing many of the issues that have been posted on this forum (crashing w/wo wifi, while in MP, or when an app needs data from the internet). Twice I have reached in my pocket, hit the power button to bring up the lock screen and nothing happens - just a blank screen. Hence had to pull the battery and reboot.
A couple of other things I have noticed that I am not sure I have seen on the forums. Does anyone else have a DVP where the top left edge and the bottom right edge are not flush with the bottom of the phone? It is slight, but I noticed it on day one. Also, I have a heck of a time with the accelerometer sticking. Sometimes it refuses to go back into portrait mode. No mater how I turn and twist it (360 deg).
Anyone else experience this?
I used to use the power button to get to the unlock screen, but after fumbling with it a few times in the dark, I switched to flipping out the keyboard, which does the same thing. And while it did often take multiple presses of the power button to wake the DVP, I have never had to pull the battery.
I've had the DVP since November 8th, and had it crash on my severely enough for a battery pull maybe 3-4 times tops. This is both on the "engineering" phone and the "retail" phone. The only difference I have with you guys - and this is pretty significant - is that I hacked my SD card pretty much within the first couple of days of getting it. I've upgraded to a SanDisk class 2 16GB.
Now, I haven't particularly filled it up; in fact, I have tons of space free. But, I'd like to set some facts straight:
1) The DVP has no internal storage. Just a few megs (~16MB or so) just so the OS can run if you pull the SD card. Nothing new here; we've seen this during the first days of the SD card hack thread.
2) If you fill up your storage, and applications request for IsolatedStorage, the request will most likely fail if you have (close to) zero storage free. If applications don't check for that, it will probably crash. I don't know if this is necessarily happening, since I don't have a crashing device to observe this behaviour, but that's one hunch. Some of you have said that the HD7 did not crash when you filled up the storage, which might throw my theory out the window.
3) The SD card used in the DVP is also a SanDisk - I tend to trust them with storage reliability. If it is indeed a driver issue, then Microsoft might have some share in the blame as well - MS writes drivers for the OEMs for WP7.
What we need to do is scientifically reproduce the issue. Instead of general data corruption, another thing to check is to see what happens as storage gets filled up.
kltye said:
What we need to do is scientifically reproduce the issue. Instead of general data corruption, another thing to check is to see what happens as storage gets filled up.
Click to expand...
Click to collapse
I attempted to do just that - I wrote a storage test app and ran it on my DVP, and it encountered no issues.
The app wrote test data, filling up 95% of available free space (around 13.3GB), then read it back in and verified the data. I'm now fairly confident that it's not the SD card or the storage drivers that are responsible for the crashing.
I did however, encounter issues trying to download the Rise of Glory game. I had turned wifi off, but it's large enough that it requires wifi or sync in order to download and install. Once I turned wifi on and retried the download, the phone crashed on me.
Let's see if we can verify the wifi + marketplace issue:
1) make sure phone wifi is off
2) connect DVP to computer, run Zune
3) via zune sync, verify that you can install a large game or app on your phone. It has to be one which you haven't downloaded before, as I don't think you can force zune to reinstall an app it knows you already downloaded.
4) disconnect the phone
5) verify the game runs correctly
6) uninstall the game on the phone
7) turn phone wifi on
8) go into marketplace on the phone
9) reinstall the same game and see if you have any issues with marketplace while downloading (freezing/hanging/etc)
10) if everything's still ok, verify that the game runs correctly
@Zaijian
I tried reproducing your flow on my DVP and it didn't crash. But, what is strange is mine freezes (only twice so far) @ random right after playing and trying to get to some other app or switching between app. This tends me to side on the memory as being the culprit or some other component being the culprit. Most likely could be memory related and how WP7 manages to kill an app. Is there a memtest kind of thing we could run on this DVP?
I wrote a wifi transfer testing app and ran it overnight - it transferred 4GB over my wifi (from my desktop to the phone) correctly and without incident.
So, i've confirmed that:
A) there's nothing wrong with writing a single large file to the file system
B) there's nothing wrong with transferring data over wifi
My next tests will be:
1) simultaneously writing multiple large files to the file system
2) simultaneoulsy writing files to the file system and transferring data over wifi
3) some sort of memory test to see if memory is getting corrupted
WiFi seems to be the issue
Not much question that mine locks up when WiFi is turned on. I have been experimenting with this issue for the past few days and while having WiFi on causes random lock-ups, not having it on makes it run without any issues.
Fortunately, most of the areas I use my phone have good 3G coverage so WiFi acting up is not a deal breaker but I certainly hope they are able to fix this with the impending update.
One consideration is could there be an app we all have that uses WiFi that is causing trouble? Has anyone had issues with this from a fresh device? I seem to recall having it lock up early on before I put many apps on it.
jetjockgordo said:
Not much question that mine locks up when WiFi is turned on. I have been experimenting with this issue for the past few days and while having WiFi on causes random lock-ups, not having it on makes it run without any issues.
Fortunately, most of the areas I use my phone have good 3G coverage so WiFi acting up is not a deal breaker but I certainly hope they are able to fix this with the impending update.
One consideration is could there be an app we all have that uses WiFi that is causing trouble? Has anyone had issues with this from a fresh device? I seem to recall having it lock up early on before I put many apps on it.
Click to expand...
Click to collapse
My problems seem to occur when I'm going through the marketplace and downloading via wifi.
I verified with my test app that wifi can transfer a large amount of data without errors. This leads me to believe that the wifi itself is not the cause of the issues, but that wifi in combination with other factors may be the cause.
zaijian said:
My problems seem to occur when I'm going through the marketplace and downloading via wifi.
I verified with my test app that wifi can transfer a large amount of data without errors. This leads me to believe that the wifi itself is not the cause of the issues, but that wifi in combination with other factors may be the cause.
Click to expand...
Click to collapse
I thought so too but I left the WiFi on and rebooting without accessing Marketplace has been causing lockups as well. In fact, I just noticed it was locked up after a reboot 10 minutes ago and, sure enough, I left WiFi on. I didn't so much as unlock the screen after the reboot although I have also had it lock up while accessing Marketplace.
jetjockgordo said:
I thought so too but I left the WiFi on and rebooting without accessing Marketplace has been causing lockups as well. In fact, I just noticed it was locked up after a reboot 10 minutes ago and, sure enough, I left WiFi on. I didn't so much as unlock the screen after the reboot although I have also had it lock up while accessing Marketplace.
Click to expand...
Click to collapse
I'll test using wifi simultaneously with local disk I/O and see if that causes errors.

Sound lags during music playback

Hi guys. I got myself a 32gb, wifi only version of N7. Upgraded it instantly to 4.2.2 . Nothing to complain about in the first 2 days.
After that, I noticed that, when I play music (stream through upnp on local network or play mp3 / flac files on local storage - tested several players, bsplayer, google player, poweramp...), and do some other stuff on the tablet at the same time - surf, or just 'click around', or swipe through my documents - occassionally I experience short sound dropouts, like the I/O-load would be too high or something. Please note this isn't bluetooth thing some people experienced, I use regular phones. It happens sometimes when I do some trivial stuff...noticed it all over the place, while starting an app, surfing, writing something in the Google search window, searching people on FB, opening a browser (empty) tab, even clicking on application button to see the list. It can be really anything, it doesn't happen a lot but it's there.
I googled the problem but couldn't find anyone with similar issues. Read on the other hand a lot about general performance issues of the Nexus 7 after 4.2.2 upgrade, about (visual) lag, so I figured, even though my eye didn't catch that on my device (this is my first experience with 4.x.x so it looked fast and smooth enough to me), I decided to revert to 4.1.2 and see whether there would be any difference. I can't say I could see/hear improvement, maybe a slight one, but I still get to experience occassional chops in my music, which is very annoying, this should be ridiculously easy for a 4-core processor to accomplish. It's unacceptable. I even checked that CPU wasnt overloaded when these chops occured (in fact, it was only around 25%-30% when the chops occured, perhaps the peaks were too short for program to register them - I dunno)...
I also tried everything people suggested here regarding general performance issues, disabling this and that, Currents, factory resets, cleaning cache partition...you name it. Nada.
Anybody experienced similar thing? Don't know if I have faulty unit or if this is bug in software (Samsung Galaxy S3 had a similar thing when it got out, even though the sound pops were of different nature and occured under different circumstances - took several software upgrades until it got fixed)...I'm thinking of returning it and go for iPad mini or something.
Thanks in advance for any feedback.
The results of this have varied but there are some who attest that this works.
Have you disabled auto-sync in Google Currents (Blue Circle Icon)?
If not, try that; this has worked for me.
Open up "Google Currents" Hit the 3 dots on the top right -> Settings -> Scroll down and UNCHECK "Enable background sync"
Remember these results have varied, but it fixed the issue with my tablet. Also I heard there were some issues (although if someone can confirm them further for us--that'd be appreciated!) with the RAM in many Nexus 7s so stressing out the ram and filling up your SDcard to the max will cause it to have stutter issues too.
Hi and thanks for the suggestion,
Disabling the background sync in Google Currents was actually the first thing I did. I believe I tried out everything that was suggested so far on the net regarding the general performance issues. I used Forever Gone app to fill up all space and then delete it, I wiped the cache partition in bootloader mode, I even did a factory reset, and eventually I re-flashed it back to 4.1.2 (it did improve then but the music lag / pops were still not entirely gone). SD-card space-thing cannot be the issue either as I have like 23gigs free.
Now I even noticed that video playback is effected by occasional sound pops. When I play video in full screen, not doing anything else, it still happens. Rarely but it does happen.
TheAltruistic said:
The results of this have varied but there are some who attest that this works.
Have you disabled auto-sync in Google Currents (Blue Circle Icon)?
If not, try that; this has worked for me.
Open up "Google Currents" Hit the 3 dots on the top right -> Settings -> Scroll down and UNCHECK "Enable background sync"
Remember these results have varied, but it fixed the issue with my tablet. Also I heard there were some issues (although if someone can confirm them further for us--that'd be appreciated!) with the RAM in many Nexus 7s so stressing out the ram and filling up your SDcard to the max will cause it to have stutter issues too.
Click to expand...
Click to collapse
Returned it and took money back. Will look for other options soon. This thing was too 'beta' for me.

VS995 storage access speed slowing down

Hi, I've have my VS995 for a while and it's been running perfectly. I'm currently rooted, running Alpha Rom (1BA revision) and the mk2000 BTTF Beta 1 kernel. In the last month or so I've noticed anything that has to hit storage -- either internal OR SD-- is starting to get really slow to get started. For example, if I am opening the camera, it takes a while (5-10 seconds) to open because it's reading the gallery.. if I am reading through Twitter and saving some pictures, sometimes it takes so long to save it crashes my Twitter client! But then once I get a successful save, everything is fine for a while -- but if I stop using it, it goes back to sleep. I.e., once storage is being accessed, it seems fine for a while-- if I start skimming through the gallery, open the camera back to back, save a group of files-- everything is fine. But if I let it sit for a minute or so, I'm back to super slow access times. It's almost like waiting for a spinning disk hard drive to spin back up after being asleep. Because of that I'm thinking it's not likely to be a hardware fault, just a setting or something is messed up.
Can someone point me to where to even start troubleshooting this? Since it happens on internal storage too I don't think it's anything with my SD card. Is this likely something in the kernel or the ROM itself? Could it be like a setting in the kernel? I've tried all of the different IO Schedulers with very little difference...
Thanks!
SD-Card going bad?
If it is a SanDisk, that would be my bet. I have had so many problems with SanDisk Media on many different devices and computers I gave up on SanDisk...
Yeah, I've had tons of trouble with Sandisk (and avoid them entirely, they're the only brand that's ever flat out died on me-- and multiple times!) but this seems to be impacting ANY storage access, not just the SD card... I guess I could try it with the card out entirely just to see what happens... (it's a Samsung 128gb EVO-- I almost always go with their Pro cards for phones but I bought this when Pro disappeared for a few months)

Shield pro with Samsung SSD - Storage Problems after 7.2 upgrade

I own a shield pro 2017.
I changed the SSHD with a Samsung EVO 860 SSD (lowlevel cloned from SSHD) some weeks ago.
Did nothing else. No rooting or bootloader opening or whatsoever
The shield was fast as hell before updating to 7.2.
Now it has MASSIVE problems with access to the internal drive.
It takes nearly half an hour to install an app.
In system settings, the internal storage is shown, but going to see the details it takes a very long time , also.
On the other hand, apps will start and play music and video files from the internal storage.
I have a lot of mp3 and aac music files on the storage.
It looks like a Process i do not know is running on the internal storage and taking the performance.
I stopped plex and emby server (had both on it to test which one is better for me) but no changes.
What can I do to get the performance back ??
I have no clue atm.
And what would happen if I put the Original SSHD back into the device ? It has 7.1 on it.
Well - I do not know which step is best to resume the issue.
Waiting, complete reset or something else ?
I HAVE THE SAME PROBLEM. I HAVE A NVIDIA SHIELD 16GB RUNNING 7.2 ANDROID.
I BOUGHT A Samsung 860 EVO 500GB 2.5 Inch SATA III Internal SSD (MZ-76E500B/AM) TO BE USED AS ADDITIONAL STORAGE TO RUN MY PLEX SERVER. I HAVE MY MEDIA FILES IN MY SYNOLOGY MOUNTED AS NETWORK STORAGE BUT WANTED THE PLEX TO HANDLE ALL TRANSCODING LOCALLY.
1)
I SET THE SSD AS A DEVICE STORAGE.
SHIELD FORMATS IT WITH NO PROBLEM AS ADOPTED INTERNAL STORAGE AND ENCRYPTS IT BUT AFTER A WHILE THE SHIELD BECOMES EXTREMELY SLOW IN RESPONSE. USING THE REMOTE TO BROWSE THROUGH THE MENU AND SELECTING APPS IS EXTREMELY SLOW.
2)
I RESTORED THE SSD TO FROM DEVICE STORAGE TO EXTERNAL STORAGE AND AFTER A WHILE THE SAME BEHAVIOR DESCRIBED ABOVE ON 1) HAPPENS.
THERE IS NOTHING WRONG WITH THE SSD THOUGH. IF I FORMAT ON A PC IT WORKD JUST FINE, NO FLAWS. I INSTALLED THE MAGIC SOFTWARE FROM SAMSUNG IN THE PC AND TESTED THE BENCHMARKS AND IT IS JUST FINE.
I BELIEVE THERE MIGHT BE OTHER PEOPLE EXPERIENCING THE SAME PROBLEM AS WELL.
ANY CLUES ? ANY HELP IS MUCH APPRECIATED.
THANKS IN ADVANCE
bylderup said:
I own a shield pro 2017.
I changed the SSHD with a Samsung EVO 860 SSD (lowlevel cloned from SSHD) some weeks ago.
Did nothing else. No rooting or bootloader opening or whatsoever
The shield was fast as hell before updating to 7.2.
Now it has MASSIVE problems with access to the internal drive.
It takes nearly half an hour to install an app.
In system settings, the internal storage is shown, but going to see the details it takes a very long time , also.
On the other hand, apps will start and play music and video files from the internal storage.
I have a lot of mp3 and aac music files on the storage.
It looks like a Process i do not know is running on the internal storage and taking the performance.
I stopped plex and emby server (had both on it to test which one is better for me) but no changes.
What can I do to get the performance back ??
I have no clue atm.
And what would happen if I put the Original SSHD back into the device ? It has 7.1 on it.
Well - I do not know which step is best to resume the issue.
Waiting, complete reset or something else ?
Click to expand...
Click to collapse
Most recent update is to blame I am sure, mine won't even startup now, was acting funny. I never did the SSD swap but I think I may to get it back up. I think the update is to blame for many problems.
Anyone have any luck yet? It's the 2015 Pro BTW. Just flashes green every time I touch the power on for one second but does nothing. I can hear the HDD spinning inside and it's not making any weird clicks or noises like a dying hard drive would??? Lost!!!

Categories

Resources