Database Users

[Q]App package helper crash

So I just got a note 4 (ATT 5.0.1)today and my phone is seemingly unable to move larger apps to the SD card. Apps like Fractal and Adventure time Card wars which are huge like to install to the SD but during install the app package helper crashes. Nothing else seems to be an issue and this SD card was fine in the last phone. Even reformatted the SD card. Is it dying or could it be something else? Nothing else seems to have an issue with the SD card. I can download stuff to it just fine that are largish. Music and all media works fine as well.
SD card is a class 4 sandisk 32gb. Checks out as real and has been FULL erased as well in the past. Might buy another SD card anyway or just dismount when installing apps to use it purely for media. But just curious about this happening.

Marshmallow Internal SD problem - apps still use phone internal?

I upgraded my 16GB MXPlay to 6.0 and so far everything has been going great, except I'm having issues with Adaptive storage SD. I chose to format as internal, as when given the option it said this will let me store anything on the device including apps on the SD card, but after formatting and installing some apps I've realized the app installation and storage behavior doesn't seem to have changed since 5.1.1.
For example, if I go install some apps from the play store, they still chew up my internal 16GB unless I manually go to settings and move them to SD storage. In addition, this only works on apps that have built-in support for external storage, and it seems like it only moves the .apk, not any associated .obb files. If I keep installing apps and games, it will eventually (quite quickly actually), fill up the 12 GB internal partion and tell me to uninstall some apps, even though I've got barely 5GB of stuff stored on my Micro SD Card.
Literally all that seems to have changed is that /home has moved to external storage, and everything else stays the same. Am I missing something, or is the merged storage option for Marshmellow Moto X Play not all that merged?

nourez said:
I upgraded my 16GB MXPlay to 6.0 and so far everything has been going great, except I'm having issues with Adaptive storage SD. I chose to format as internal, as when given the option it said this will let me store anything on the device including apps on the SD card, but after formatting and installing some apps I've realized the app installation and storage behavior doesn't seem to have changed since 5.1.1.
For example, if I go install some apps from the play store, they still chew up my internal 16GB unless I manually go to settings and move them to SD storage. In addition, this only works on apps that have built-in support for external storage, and it seems like it only moves the .apk, not any associated .obb files. If I keep installing apps and games, it will eventually (quite quickly actually), fill up the 12 GB internal partion and tell me to uninstall some apps, even though I've got barely 5GB of stuff stored on my Micro SD Card.
Literally all that seems to have changed is that /home has moved to external storage, and everything else stays the same. Am I missing something, or is the merged storage option for Marshmellow Moto X Play not all that merged?
Click to expand...
Click to collapse
It's an Android 6.0 problem. Don't flash your card as internal. Installed apps would always install on internal storage. Just try to move every other thing like songs and images to external timely. Also use a cache cleaner to remove cache.
Sent from my XT1562 using Tapatalk

So it basically doesn't work? Got to say that with a 16gig X Play it was the main reason for an upgrade to 6 (MM). Is this just on the Play or common to all devices running 6?

Richy101 said:
So it basically doesn't work? Got to say that with a 16gig X Play it was the main reason for an upgrade to 6 (MM). Is this just on the Play or common to all devices running 6?
Click to expand...
Click to collapse
If at all possible, don't do it. I bought a class 10 UHS 3 microsd card (95MB/s read 45MB/s write). In the Moto it maxes at 55MB/s read and less than 8MB/s write. Compare to the internal @ 110MB/s read and 66MB/s write. The sdcard controller in the phone isn't capable of high speed read/write. You are seriously gimping your performance using a sdcard as internal memory.
I did try it once though, and it saw my internal memory and sdcard as one unit. I strongly recommend not going this route if you can avoid it.

scottdanpor said:
If at all possible, don't do it. I bought a class 10 UHS 3 microsd card (95MB/s read 45MB/s write). In the Moto it maxes at 55MB/s read and less than 8MB/s write. Compare to the internal @ 110MB/s read and 66MB/s write. The sdcard controller in the phone isn't capable of high speed read/write. You are seriously gimping your performance using a sdcard as internal memory.
I did try it once though, and it saw my internal memory and sdcard as one unit. I strongly recommend not going this route if you can avoid it.
Click to expand...
Click to collapse
Thanks for info. I have a dual sim French Moto X Play. I'm in the UK but it's possible to buy them off Expansis. I downloaded the Indian Marshmallow 6 OTA off the thread here. Put it on the sd card and the phone picked up the update. Updated last night and all seems to be fine. I decided to give the adaptive storage option a try (before reading your reply) and so far it seems to work ok. My Play is a little tight for onboard storage due to Pioneers Avicsync app which with the maps of Europe gobbles a fair chunk up. Avicsync is a companion app for a Pioneer Avic F-77DAB head unit in my truck. Anyway Android 6 seems to be working very well and no issues. I guess I can reverse the adaptive storage if I need to but for now I'll see how it goes and report back here if there are any issues.

scottdanpor said:
If at all possible, don't do it. I bought a class 10 UHS 3 microsd card (95MB/s read 45MB/s write). In the Moto it maxes at 55MB/s read and less than 8MB/s write. Compare to the internal @ 110MB/s read and 66MB/s write. The sdcard controller in the phone isn't capable of high speed read/write. You are seriously gimping your performance using a sdcard as internal memory.
I did try it once though, and it saw my internal memory and sdcard as one unit. I strongly recommend not going this route if you can avoid it.
Click to expand...
Click to collapse
You are wrong mate, the MXP is capable of fast writes on the SD card, it just needs to be the right SD card.
http://forum.xda-developers.com/showpost.php?p=64161157&postcount=19

MrBelter said:
You are wrong mate, the MXP is capable of fast writes on the SD card, it just needs to be the right SD card.
http://forum.xda-developers.com/showpost.php?p=64161157&postcount=19
Click to expand...
Click to collapse
That's strangely low internal read speed. But I do like your sd write speed.

I have had internal read and write speeds all over the place mate, i had an internal write speed of 11MB the other day, never had an internal write over 70MB though.

What is the app for used above for benchmarking sd card?
I had a a SanDisk Ultra 32 GB and my Play was constantly "unexpectedly discounted sd card". A reboot or pull sim tray out and back in again solved it for a while. Then bought a SanDisk Extreme Pro U3 64gb and never had the issue again.
Only problem I've had with adaptive storage was SwiftKey unable to do predictive text - check sd card. I uninstaled and installed again and now working fine.
I say only issue, what I really mean is up until now the only issue. Early days so I'll see how it goes.

Richy101 said:
What is the app for used above for benchmarking sd card?
I had a a SanDisk Ultra 32 GB and my Play was constantly "unexpectedly discounted sd card". A reboot or pull sim tray out and back in again solved it for a while. Then bought a SanDisk Extreme Pro U3 64gb and never had the issue again.
Only problem I've had with adaptive storage was SwiftKey unable to do predictive text - check sd card. I uninstaled and installed again and now working fine.
I say only issue, what I really mean is up until now the only issue. Early days so I'll see how it goes.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.a1dev.sdbench&hl=en

scottdanpor said:
https://play.google.com/store/apps/details?id=com.a1dev.sdbench&hl=en
Click to expand...
Click to collapse
Thanks for that
THe prob with Swiftkey reappeared - predictive text stopped working. Don't know if it's a MM or adaptive storage problem but suspect the latter. I'm now using Fleksy instead as i've used it in the past. It seems to work fine.

K.khiladi said:
It's an Android 6.0 problem. Don't flash your card as internal. Installed apps would always install on internal storage. Just try to move every other thing like songs and images to external timely. Also use a cache cleaner to remove cache.
Sent from my XT1562 using Tapatalk
Click to expand...
Click to collapse
Do you have any sources that say it's an Android 6.0 problem? I have the exact same problem as the OP and it doesn't make sense that this problem occurs. I made a post on android.stackexchange.com about this issue, and even Motorola's official documentation say it should work.

toasted said:
Do you have any sources that say it's an Android 6.0 problem? I have the exact same problem as the OP and it doesn't make sense that this problem occurs. I made a post on android.stackexchange.com about this issue, and even Motorola's official documentation say it should work.
Click to expand...
Click to collapse
I just am not sure about this but since the adaptive storage came with Android 6 and since then it has started occurring. It's not necessarily a problem. The device decides where to install an app and keep its data in Android 6 at least for moto x play.
Sent from my XT1562 using Tapatalk

It seems the SwiftKey Team works very slow. Ive wrote them (i'm a beta Tester) first in middle December bout the Problem. It helps to change to switch the Keyboard (icon lower right) to default keyboard and back to SWK. Sometimes it works over Weeks without a problem. It's only happens after a device reboot and SD is set to intern/adaptive.
The bad thing is Google Music. It saves the Music on the real Space. Cant understand why Google fix it yet.
Some folks are very angry bout Android 6 portable SD permissions. You cant move apps to SD when the Card is set to portable. It's bad while using a Car Navigation like sygic. Atm you cant put the (big) Mapfiles to the SD. But i know the devs are working on a fix. Sygic said it will work the next beta.
At the Moment i use the adaptive intern Storage... But i hope Google will put some hands on this. It feels it isnt not 100% ready.
There is something wrong with the SD Speed Format-test too. Sometimes it shows "the card is to slow"! When trying to Format the same U3 again and again it works like magic.
Btw: There are many Users (with fast SD cards) in the offic Motorola Forum with this Problem.
Gesendet von meinem Lenovo TAB 2 A10-70F mit Tapatalk

On Android 6.0 stock for MXP Spotify saves to Sd when you the Sd card as removable storage. Only thing to to is to give spotify permissions to use the storage - checked and it works.It is very similar to 5.1.1 .Not on Bliss ROM - no matter what i do. Maybe it's something to do with 6.0.1 permissions or rom itself .

Yeah Google music saves too on SD as portable (when set in the Options). But it saves it only on real intern when SD is set to intern. That's a joke! Who wants the Music on a 1-2 gb free intern (like the 8gb moto g3) instead of a 16-128GB intern SD card ?
It feels half finished... There are so many (Google) Apps out there they are not Android 6 adaptive SD ready.
But is indeed nothing new... SD card permissions...
With Android 6.3 its ready. And we see something new with Android 7. (i hope not) grr
Gesendet von meinem XT1562 mit Tapatalk

If you do a clean install of MM and before you do anything else you set the SD card as internal then any app that can be moved to the SD card will install on it by default. Any app that cant be installed to SD will install on the internal memory as usual.
If you dont do a clean install then you can uninstall apps one by one and as you reinstall them they will install to the SD card, if you just move them to the SD card then when the app updates it will install its self back to the internal memory.

Seems the Swiftkey Devs cant find a solution... https://vip.swiftkey.com/index.php?...d-m-when-moving-sk-to-sd-bug-reported/&page=4

Well I use swiftkey so it'll be a bummer if that doesn't work for me. Hmm.
I've just bought myself a nice shiney new 32gb u3 card to pop in and use as adaptive (bored of running out of space now) (16gb version).
One thing I need to check though, hopefully someone who has used as adaptive will know.
I have an app (bbc good foods) which has data of cookbooks. I got them when they were free but now they charge. The only way I found to back them up was to go into phone memory when hooked to a pc and copy them.
When I've bought new phones I've then copied them back to the right folder.
I know adaptive wont let you see the sd contents from a pc, so would someone be able to confirm whether they can explore their SD / memory with something like ES file explorer when they've done adaptive storage? If so can you, say, download a file from google drive and then move it to a specific location.
Thanks

doncoop said:
Well I use swiftkey so it'll be a bummer if that doesn't work for me. Hmm.
I've just bought myself a nice shiney new 32gb u3 card to pop in and use as adaptive (bored of running out of space now) (16gb version).
One thing I need to check though, hopefully someone who has used as adaptive will know.
I have an app (bbc good foods) which has data of cookbooks. I got them when they were free but now they charge. The only way I found to back them up was to go into phone memory when hooked to a pc and copy them.
When I've bought new phones I've then copied them back to the right folder.
I know adaptive wont let you see the sd contents from a pc, so would someone be able to confirm whether they can explore their SD / memory with something like ES file explorer when they've done adaptive storage? If so can you, say, download a file from google drive and then move it to a specific location.
Thanks
Click to expand...
Click to collapse
Adaptive WILL let you see the contents of the *SD* from a PC via USB, just connect and swipe down USB for MTP...well, at least my XT1562 (Sandisk extreme pro) does.

In a world of hurt after going to adaptive storage

This sucks. I got a 16 GB model some time ago expecting marshmallow and a good microSD card to be the ticket. I have a Sandisk Ultra 128 Gb class 10 card which is well regarded for speed and reliability. I FINALLY got Marshmallow recently and went through the process of getting my card reformatted for adaptive storage. I was surprised during the process that the phone gave me a warning that the card was slow and I may experience problems, but I pressed on.
Everything seemed to work fine after the 'conversion' and the phone seemed snappy enough. Though I hadn't yet installed any new programs in the new configuration. I merely backed up photos and audio media that was being stored on the card, and then restored them to their proper location after the reformat to integrate the card with internal storage.
I then installed some apps I had removed to make space on internal storage previously. Now the phone is totally unusable. I get about 1-3 minutes of usage after boot before it hangs up on a screen, or with the notification shade pulled down. The phone just totaly freezes; I can't even power it down (need to look up how to force it to shut down).
What have I gotten myself into? Why would that card be considered 'slow and/or inadequate' when I purchased it less than 6 months ago and it is rated a good and fast card?
Any suggestions on how to proceed? I need and counted on the combined storage capability (or I never would have gone or the 16 Gb model).
Thanks for any help.

oh, and random reboots and also the screen going blank but the phone not actually being off (battery died really fast) overnight. I'm trying to get into the bootloader and do traditional things like clearing dalvik cache (is that current? I haven't done much rooting and messing around with the guts of Andriod since Kit Kat), etc.

I had to revert too. Limited TWRP support, very slow apps, couldn't connect via USB to the SD storage. I bought the 16GB thinking the same thing. Was a mistake as of now.

Besides not being able to do anything with the card in TWRP, I'm having no problems using adaptive storage, and I too use a 128GB SanDisk Ultra.
Sent from my XT1575 using Tapatalk

I'm not worried about TWRP. I'm actually content with the phone non-rooted if adaptive storage works, since it's not carrier locked and I can do things that previously Verizon wouldn't let me. I'm not interested in mucking around with new ROM's and stuff anymore; too busy with other tinkering projects and i have plenty of other viable devices to do that with (amazon phone and tablet, older android phones, etc.). I want this one to be a stock daily driver; but I want it to f'ing work as indicated.
I just got done doing a factory reset, formatting the SD card as internal and restoring (system tool; is that a Moto thing or Lollipop+?). We'll see how it goes. I may just have mucked it up trying to convert to adaptive storage after having used it with Lollipop AND even moving some apps to the SD card.

Help Please! MAJOR SD card issues!

New to XDA, not new to Android.
Phone: Moto X Play
Rom: Stock Marshmallow 6.1
Issue: SD Card disappears randomly (formatted as internal storage!!!)
Bootloader never unlocked, never rooted.
I have a sandisk 32gb micro sd card that works when I first start the phone. The problem is that it will randomly, completely, disappear.
Now I'm not, IMO, a complete noob. I am fairly (99%) sure it is indeed the sd card at fault. Ok, not an issue, I can always replace it with a new one.
The issue is, of course, that EVERYTHING is on my SD card, most importantly, my photos.
Even without accessing a file manager (phone idle, browsing web, playing games) the sd card will eventually fail leaving it inaccessible until the phone is restarted. When attempting to access my photos, which is what I need most, it fails MUCH quicker.
Having not used the "Google Photos" app before (just Gallery), I am not at all sure if my photos were ever backed up online, If they were, I'm not sure where to look.
Trying to access them via usb, wifi file transfer, bt tranfer, and even from file managers on the phone itself, result in an almost immediate failure of the sd card. 5 seconds or so tops.
The card is formatted as "Internal Storage" and I have not been able to find a way to get a computer or anything else to read it, and I would imagine for security reasons, there is no way.
Here's the question: Is there any way to get photos off the sd card, that wont take me three million years in 5 second intervals, while having to restart the phone every bleeping time the sd card fails to get it to recognize the sd card again?
Suggestions please!
Thanks in advance,
Canabian

Canabian420 said:
New to XDA, not new to Android.
Phone: Moto X Play
Rom: Stock Marshmallow 6.1
Issue: SD Card disappears randomly (formatted as internal storage!!!)
Bootloader never unlocked, never rooted.
I have a sandisk 32gb micro sd card that works when I first start the phone. The problem is that it will randomly, completely, disappear.
Now I'm not, IMO, a complete noob. I am fairly (99%) sure it is indeed the sd card at fault. Ok, not an issue, I can always replace it with a new one.
The issue is, of course, that EVERYTHING is on my SD card, most importantly, my photos.
Even without accessing a file manager (phone idle, browsing web, playing games) the sd card will eventually fail leaving it inaccessible until the phone is restarted. When attempting to access my photos, which is what I need most, it fails MUCH quicker.
Having not used the "Google Photos" app before (just Gallery), I am not at all sure if my photos were ever backed up online, If they were, I'm not sure where to look.
Trying to access them via usb, wifi file transfer, bt tranfer, and even from file managers on the phone itself, result in an almost immediate failure of the sd card. 5 seconds or so tops.
The card is formatted as "Internal Storage" and I have not been able to find a way to get a computer or anything else to read it, and I would imagine for security reasons, there is no way.
Here's the question: Is there any way to get photos off the sd card, that wont take me three million years in 5 second intervals, while having to restart the phone every bleeping time the sd card fails to get it to recognize the sd card again?
Suggestions please!
Thanks in advance,
Canabian
Click to expand...
Click to collapse
Format the card using computer (Not quick format )
Quick format didn't worked for me.
And don't make card as internal, use it as portable

with the sd card in the phone, go to settings - apps, show system apps. then select External Storage, force stop it or clear it cache. do the same to Media Storage. reboot the phone, once everything loaded wait for 5-10 minutes especially if you have lots of files in a large sd card. once that done, connect the phone to your pc (use mtp if i'm not mistaken) and hopefully you can now access the internal (sd card) contents.

jerryn70 said:
Format the card using computer (Not quick format )
Quick format didn't worked for me.
And don't make card as internal, use it as portable
Click to expand...
Click to collapse
This will HOPEFULLY resolve the issue AFTER I get my photos off the card!
What I need help with is getting roughly 10 gigs of data off a card that works intermittently for roughly 5 seconds at a time....
-Canabian

pijes said:
with the sd card in the phone, go to settings - apps, show system apps. then select External Storage, force stop it or clear it cache. do the same to Media Storage. reboot the phone, once everything loaded wait for 5-10 minutes especially if you have lots of files in a large sd card. once that done, connect the phone to your pc (use mtp if i'm not mistaken) and hopefully you can now access the internal (sd card) contents.
Click to expand...
Click to collapse
I will try this and report back.
One question... If the card is formatted as internal storage, clearing data for external storage and media storage will not cause the phone to "forget" the sd card will it?
Thanks,
Canabian.

I think I have come up with a solution to my own problem. If this works satisfactorily, I will let others know as this may help many other people facing this issue.
I am on a linux pc. I am going to try to use RSYNC to copy the files over. This SHOULD copy files over, deleting them from the source folder as it goes. Once the sd card fails, which it WILL, once I reboot the phone and start rsync once again, it should "resume" where it left off.
Here is the command for anyone else that may need it:
rsync -v --progress --remove-source-files --recursive --append-verify /path/to/source/files /path/to/destination/folder
Hopefully this works the way I hope it will. Will post back with my results when I can.
Thanks again,
Canabian.

I had the same problem, and the solution (that maybe someone posted somewhere in the internet) is using a faster SD card. Since I switched to a sandisk extreme pro, the problem disappeared. Be careful, though, when using Samsung SD cards: my moto x play doesn't like them much (I had to replace them twice before buying the sandisk; in some way the partition tables of the Samsung SD cards were damaged, plus they became read-only, resulting in two unusable cards).

jauffre said:
I had the same problem, and the solution (that maybe someone posted somewhere in the internet) is using a faster SD card. Since I switched to a sandisk extreme pro, the problem disappeared. Be careful, though, when using Samsung SD cards: my moto x play doesn't like them much (I had to replace them twice before buying the sandisk; in some way the partition tables of the Samsung SD cards were damaged, plus they became read-only, resulting in two unusable cards).
Click to expand...
Click to collapse
which samsung model did you use? I just replaced my normal class 10 strontium card yesterday with a brand new samsung evo plus u1 card and formatted it as internal storage. so far the phone feels a bit snappy with this card.

dude search a little in this section and i hope u find the fix.i just let u know that our device has very sensitive sd pins and many users had accidentally bented them and didn't know the problem!
i hope u are not one of them!so if you are lucky,next time u put the sd be veeeery careful!i personally didn't put it out from the time i bought it...

pijes said:
which samsung model did you use? I just replaced my normal class 10 strontium card yesterday with a brand new samsung evo plus u1 card and formatted it as internal storage. so far the phone feels a bit snappy with this card.
Click to expand...
Click to collapse
It was just a Samsung Evo class 10. The strange thing is that I tried also a Sandisk of the same class, which gave me only the "external memory missing" problem, while the Samsung ones became just unusable plastic. But maybe I should try better Samsung SD cards.

Fire HD 8 battery dying fast - Prime Photos the culprit?

My Fire HD8 is dying when I'm not using it. For example, at 80% charge last night I went to sleep with the smart cover closed on the Fire and it was at 40% by morning (~5%/hr). For a few weeks now it's been dying, from full charge, within a day, without me using it. It also freezes a lot upon waking so I have to power cycle it before it's useable, which has made diagnosing what kills the battery somewhat hard.
However, I installed GSam Battery Monitor and what I've learned is that even when the smart cover is closed, most of the battery drain is due to the device being "held awake." And the "App sucker" shows Prime Photos as having used most of the power. For example, 18% out of 44% since my last full charge. The thing is I don't use Prime Photos, at all, for anything. I have no photos on the device. I've maybe used the camera once or twice. So it's not from active usage.
But Prime Photos can't be removed. I can't disable it. And I can't seem to figure out a way to stop the power drain. I've power-cycled dozens of times (not to mention the nearly daily 100% battery drain). I've cleared the cache and forced stop on Prime Photos a few times. And I'm at a total loss now as I can't seem to find anyone who is experiencing the same or even a similar issue with a Google search.
I'm current only OS 5.6. And I have added Google Play Store apps via APKs. The only option I see is a factory reset although I'd rather not do that if possible. Anyone have any suggestions about what to try? I know there's some work-arounds to remove pre-installed apps (although maybe more challenging on the latest OS). Is that the best route? Is there a better option? Or could Prime Photos be a red herring?

A few more updates:
I noticed that Prime Video was also sometime showing high usage (as had Prime Photos). So I decided maybe it was an ad locking up and holding the device awake. Based on tips I read here I contacted Amazon support to mention maybe that the ads were causing the problem and they immediately removed the ads for me. So that was nice, and my Fire immediately seemed more responsive and faster to wake.
BUT - the problem is not resolved. My Fire continues to freeze (often) with an unresponsive black screen (it's backlit, so it's on, it's just displaying black). The battery died 50% overnight while I slept. So I'm still basically facing the same problem.
Possibly unrelated is that Kindle Books seems to be re-setting to default settings often (shows the intro/new features screen as if the app was just installed/updated). This might be completely unrelated. Or maybe it's all of the Amazon apps that are causing issues.

Fire HD 8 battery drain (Fire OS 5.6.0.0)
I am also experiencing abnormal battery drain on my Fire HD 8 running Fire OS 5.6.0.0. I bought one on Thanksgiving and pretty soon after setting it up added and SD card and installed the Google Play Store and associated APKs. Shortly thereafter it started acting up - rapid battery drain, sluggishness, and difficulty powering off/on. I contacted Amazon and they processed an exchange. Since receiving the new one, I've done some reading and slowly experimented. First I set it up without adding Google Play Store or an SD card and it behaved as expected - relatively smooth performance and minimal battery drain overnight. After 24 hours I installed the SD card and immediately the rapid battery drain and rebooting difficulty returned. And, I periodically get an error message telling me the SD card has been ejected (which it has not). I believe there is a software issue with the SD card that is the culprit and is preventing the Fire tablet from sleeping - therefore the drain and performance issues. Anybody out there concur?

DyslexicPBJ said:
I am also experiencing abnormal battery drain on my Fire HD 8 running Fire OS 5.6.0.0. I bought one on Thanksgiving and pretty soon after setting it up added and SD card and installed the Google Play Store and associated APKs. Shortly thereafter it started acting up - rapid battery drain, sluggishness, and difficulty powering off/on. I contacted Amazon and they processed an exchange. Since receiving the new one, I've done some reading and slowly experimented. First I set it up without adding Google Play Store or an SD card and it behaved as expected - relatively smooth performance and minimal battery drain overnight. After 24 hours I installed the SD card and immediately the rapid battery drain and rebooting difficulty returned. And, I periodically get an error message telling me the SD card has been ejected (which it has not). I believe there is a software issue with the SD card that is the culprit and is preventing the Fire tablet from sleeping - therefore the drain and performance issues. Anybody out there concur?
Click to expand...
Click to collapse
I am having the exact same symptoms with my Fire HD 8 running Fire OS 5.6.0.0. I got it in early October and it ran fine until the recent update. It runs great with no SD card installed. As soon as I mount my 32 GB Samsung Evo card, I get battery drain while sleeping and erroneous SD card eject messages. I also get intermittent sluggish performance. I have nothing on the card, just mounting it causes problems. I have tried erasing and remounting but still problems. As soon as I remove the card, all is well. I tried an old 2 GB Samsung card I had lying around. It worked fine with that card. I too have installed the Google Play Store and associated APKs but I don't think that is part of the issue. Perhaps there is an issue with larger SD cards.

Sometimes hot mounting sdcard works. I usually start device without it and then power off and insert card in. Then at first boot with SD card I usually format it in device to avoid those problems so maybe there is an issue. Play store it self is a battery hog in my opinion. I would deactivate automatic app update in play store settings as this can conflict in with apps from Amazon app store.
Also reboot now and then is a good option.
I had my fire HD 8 for few weeks it with latest update and didn't experienced any of those issues yet.

maly82 said:
Sometimes hot mounting sdcard works. I usually start device without it and then power off and insert card in. Then at first boot with SD card I usually format it in device to avoid those problems so maybe there is an issue. Play store it self is a battery hog in my opinion. I would deactivate automatic app update in play store settings as this can conflict in with apps from Amazon app store.
Also reboot now and then is a good option.
I had my fire HD 8 for few weeks it with latest update and didn't experienced any of those issues yet.
Click to expand...
Click to collapse
I have turned off automatic updates in both the play store and the Amazon app store. The issue appears whenever I mount the SD card. I have tried hot mounting, formatting in the device, external formatting, etc. It seems to be related to certain type(s) of cards. It does not occur with my old small 2 GB card but occurs every time with my new 32 GB card.

Where did you get your SD card. Some sources sell them dead cheap but they might be capacity hacked cards. I had one of those back in a day saying that it was a 128GB. But it was really 4GB after I used low formatting- which takes some time. Try repartition your SD card. See if that issue still appears. Usually there is a bit space left unpartitioned when they are new. I would try that and see if that works.
Also Amazon might be to blame as if you choose to use it to store all your content on sdcard it usually takes up some space with on deck content without you knowing it.
Also check in file manager on your SD card if you have folder called Android. Try to delete it and see if it asks you for special permission to access sdcard. Some apps require that and maybe this is a cause.

Thanks for your suggestions. I bought my card through Amazon Prime. I borrowed a neighbor's 32 GB SandDisk HC I card. It ran fine with no memory drain or other issues. I deleted the partition on my Samsung drive and did a low level reformat. I mounted on my Fire HD 8 and memory drain occurred again. Battery level went down 7% in one hour while sleeping. It is definitely specific card related. If you are still reading this, would DyslexicPBJ post the make and model of your card? Thanks.

I took a 64 GB SanDisk card out of a Dell Windows Tablet I have. It works just fine in the HD 8. After 2 hours no memory drain. I don't know if I have a bad card or if the HD 8 just does not like Samsung 32 GB Evo cards. I put the Samsung card into my Dell and it appears to be working fine.

DyslexicPBJ said:
I periodically get an error message telling me the SD card has been ejected (which it has not). I believe there is a software issue with the SD card that is the culprit and is preventing the Fire tablet from sleeping - therefore the drain and performance issues. Anybody out there concur?
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Very interesting. I just got the SD card error for the first time yesterday. At the time I wrote this post I would not have connected the issues to the SD card. But now I wonder. I have this card in my Fire: https://www.amazon.com/gp/product/B06XWZWYVP/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

DrInsomniac said:
Very interesting. I just got the SD card error for the first time yesterday. At the time I wrote this post I would not have connected the issues to the SD card. But now I wonder. I have this card in my Fire: https://www.amazon.com/gp/product/B06XWZWYVP/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
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Click to collapse
This is mine. https://www.amazon.com/Samsung-Micr...2768405&sr=1-3&keywords=samsung+32+gb+sd+card
Not the same, but similar. I have had no problem with 3 different SanDisk cards. Maybe the Fires just don' t like Samsung.

Well, it's confirmed. I unmounted my SD card and the problem is immediately fixed (I forgot how long the battery lasts. Over a day and a half of occasional usage and it's only dropped 20% and hasn't frozen a single time).
Is it possible to submit this as a bug report to Amazon? My girlfriend has the same SD card and is having the exact same problems, which further confirms it's the SD card at fault since my tablet has ads disabled and Google Play services, while hers still has ads and has never had Google Play installed.
I went ahead and bought the 32GB (more than enough size, for me, I think) that they recommend at http://amazon.com/firetabletstorage. Feels a little like they've duped me since I've now spent about as much on SD cards as I did on the tablet itself. But there's simply not enough storage on the device to go without any sort of backup memory and this card doesn't seem to be causing problems for people.

I replaced my Samsung 64 GB card with a SanDisk 64 GB card and all is well. It is the card that Amazon recommends. Weird that the Fire does not seem to like the Samsung cards.

mreasier said:
I replaced my Samsung 64 GB card with a SanDisk 64 GB card and all is well. It is the card that Amazon recommends. Weird that the Fire does not seem to like the Samsung cards.
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Click to collapse
Just to chime in, I've had a similar issue with the battery draining super fast as soon as I installed the SD Card in the tablet. I also had the tablet running very hot and draining the battery down to 2% in my bad, which was kind of dangerous. I also randomly had messages telling me that the card was not properly removed, or simply the storage settings freezing and not recognizing the card.
My SD card is an UHS-3 Samsung Evo 64GB.
I installed BetterBatteryStats (https://forum.xda-developers.com/showthread.php?t=1179809 + https://forum.xda-developers.com/showpost.php?p=67819528&postcount=4 to grant permission through ADB) on the tablet to check what was causing the battery drain.
This is what it looks like with the Samsung SD card (did not matter if it was unmounted or not, as long as the card was physically seated in the slot, it would cause drain):
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The mmc1_detect process keeps the tablet awake while trying to interact with the SD card.
This is what it looks like without an SD card:
This is what it looks like with an UHS-1 SanDisk 64GB:
There was definitely some weird interaction between the Fire tablet and the Samsung Evo SD card.

Hi, all.
I have the same issue with Samsung 64 Gb Pro and Fire OS 5.6.0
For now decided to use Fire HD without SD card. Unfortunately...
if someone find solution - please share it.
Thanks.

likimoki said:
Hi, all.
I have the same issue with Samsung 64 Gb Pro and Fire OS 5.6.0
For now decided to use Fire HD without SD card. Unfortunately...
if someone find solution - please share it.
Thanks.
Click to expand...
Click to collapse
Unfortunately, the only solution I know of is to find another use for your Samsung card and buy one of the recommended SanDisk cards for you Fire.

mreasier said:
Unfortunately, the only solution I know of is to find another use for your Samsung card and buy one of the recommended SanDisk cards for you Fire.
Click to expand...
Click to collapse
I can confirm that this issues fixed in 5.6.0.1 at Jan 23th.

My HD 10 has recently begun doing the same thing. The only connection I can see to the posts above is that I recently transferred a few dozen ebooks from my computer to the 64gb Sandisk card via the notebook after the Humble Bundle app kept crashing. I'm now charging with the SD card removed and will remove Humble Bundle when I'm up to a full charge to see if there's any difference.

I came to inquire as to this exact issue. I have a 128 Gig Samsung EVO which when installed drains my battery from 100% to 20% in under 36 hours. Without the memory card installed, it drops about 4% every 12 hours instead. Guess I'll be buying a SanDisk 128 Gig instead. Thanks for the advice from all who posted about this already.