Can't flash firmware, HELP!!! - X Style (Pure) Q&A, Help & Troubleshooting

At one point in time the capacitive buttons ceased to respond to any kind of interaction so I decided to flash a custom rom, which did not solve the problem so I flashed a stock image. Now whenever I boot the phone it loops "Unfortunately, Setup Wizard has stopped working". I tried to reflash countless times the stock firmware, both Marshmallow and Lollipop via fastboot, but everytime I execute "fastboot flash partition gpt.bin", "fastboot flash boot boot.img" and "fastboot flash recovery recovery.img" in command prompt, it says "(bootloader) Preflash validation failed FAILED (remote failure)" and the phone remains in the same state as before. I've tried everything that got through my head and I don't know what to do....please HELP!!!!!

adrianglont said:
At one point in time the capacitive buttons ceased to respond to any kind of interaction so I decided to flash a custom rom, which did not solve the problem so I flashed a stock image. Now whenever I boot the phone it loops "Unfortunately, Setup Wizard has stopped working". I tried to reflash countless times the stock firmware, both Marshmallow and Lollipop via fastboot, but everytime I execute "fastboot flash partition gpt.bin", "fastboot flash boot boot.img" and "fastboot flash recovery recovery.img" in command prompt, it says "(bootloader) Preflash validation failed FAILED (remote failure)" and the phone remains in the same state as before. I've tried everything that got through my head and I don't know what to do....please HELP!!!!!
Click to expand...
Click to collapse
Moto x pure edition doesn't have capacitive buttons... But anyway, motos don't like to be flashed to an older firmware. Your going to need to flash what firmware that you had or newer. I'll edit with a link to a thread with nearly all the released firmwares. Just follow the instructions and it should work. Keep in mind that the command erase userdata completely wipes internal storage.
Edit: excellent thread to save from @gokart2
http://forum.xda-developers.com/moto-x-style/development/pure-firmware-tuff-wip-t3224833/page28

ffejy462 said:
Moto x pure edition doesn't have capacitive buttons... But anyway, motos don't like to be flashed to an older firmware. Your going to need to flash what firmware that you had or newer. I'll edit with a link to a thread with nearly all the released firmwares. Just follow the instructions and it should work. Keep in mind that the command erase userdata completely wipes internal storage.
Edit: excellent thread to save from @gokart2
http://forum.xda-developers.com/moto-x-style/development/pure-firmware-tuff-wip-t3224833/page28
Click to expand...
Click to collapse
I suppose there is no problem in flashing a Pure firmware on a Style as long as I flash the Style modem right?

adrianglont said:
I suppose there is no problem in flashing a Pure firmware on a Style as long as I flash the Style modem right?
Click to expand...
Click to collapse
I'd search for the proper firmware rather than hoping that it'll work. It would have been helpful to include your model in the op.

adrianglont said:
I suppose there is no problem in flashing a Pure firmware on a Style as long as I flash the Style modem right?
Click to expand...
Click to collapse
It doesn't work, the boot partition (kernel) and radio firmware must match with the EFS or no service.
You should find the correct firmware package and flash as a whole, most people who try to cobble together a working firmware with parts of various models wind up with a soft-brick condition or no service.

Related

[Q] OTA Relocked Bootloader, Bricked Device

Some strange experience to report.
Flashed my unlocked (had been running CM11 beforehand) RAZR M to stock using Matt's utility (all modems, kernel, system and recovery) and everything worked fine.
After booting, I decided to accept OTA update (had done this before without any problems)
Device booted into recovery, flashed the OTA, and booted straight into fastboot, telling me my device's bootloader is now locked (status code 0) and that I can no longer use Matt's utility to flash anything (my guess is something messed up the partitions)
AP Fastboot:
AP Fastboot Flash Mode (S)
10.9B(*) (sha-1e94557, 2013-05-24 14:49:34)
eMC Info: Size 8GB
Device is LOCKED, Status Code 0
Battery OK
Transfer Mode:
USB Connected
downgraded security version
update gpt_main version failed
Failed to hab check for gpt_backup: 0x35
failed to load GPT
CID Read Failure
Invalid CID status 0x69
Click to expand...
Click to collapse
Anyone got any ideas what might have caused this, and what can be done to fix it?
Leraeniesh said:
Some strange experience to report.
Flashed my unlocked (had been running CM11 beforehand) RAZR M to stock using Matt's utility (all modems, kernel, system and recovery) and everything worked fine.
After booting, I decided to accept OTA update (had done this before without any problems)
Device booted into recovery, flashed the OTA, and booted straight into fastboot, telling me my device's bootloader is now locked (status code 0) and that I can no longer use Matt's utility to flash anything (my guess is something messed up the partitions)
AP Fastboot:
Anyone got any ideas what might have caused this, and what can be done to fix it?
Click to expand...
Click to collapse
Try flashing each file through Mfastboot.
Code:
mfastboot flash partition gpt_main0.bin
mfastboot flash logo logo.bin
mfastboot flash system system.img
mfastboot flash boot boot.img
mfastboot flash fsg fsg.mbn
ATTACK said:
Try flashing each file through Mfastboot.
Code:
mfastboot flash partition gpt_main0.bin
mfastboot flash logo logo.bin
mfastboot flash system system.img.ext4
mfastboot flash boot boot.img
mfastboot flash fsg fsg.mbn
Click to expand...
Click to collapse
When flashing anything via fastboot (or mfastboot)
(bootloader) Variable not supported!
target max-download-size: 30MB
sending 'partition' (32KB)...
OKAY [ 0.074s]
writing 'partition'...
FAILED (remote failure)
finished. total time: 0.383s
Click to expand...
Click to collapse
Leraeniesh said:
When flashing anything via fastboot (or mfastboot)
Click to expand...
Click to collapse
Have you tried RSDLite? What version of firmware are you flashing? It looks like you flashed a downgraded GPT partition.
ATTACK said:
Have you tried RSDLite? What version of firmware are you flashing? It looks like you flashed a downgraded GPT partition.
Click to expand...
Click to collapse
Have also tried RSD Lite (5.6 and 6.1.5) with similar results
I just flashed the OTA that VZW sent my way.
EDIT: Was able to get it to flash using HouseofMoto's RSD XML.
All good
Leraeniesh said:
Have also tried RSD Lite (5.6 and 6.1.5) with similar results
I just flashed the OTA that VZW sent my way.
Click to expand...
Click to collapse
And you tried to restore 98.30.1? I know with the leak, it is a two part flashing process. It will reboot after part 1, then you need to reboot into recovery to start part 2. You may need to wait until there's a FXZ to fix it.
This is scary. Ive just RSD'd back to stock and am about to update my phone with all the OTA's. Perhaps ill stop for now.
EDIT: And the OTA process just failed from Stock update. FML.
Maybe try this? This is sourced from Moto's website
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91999/p/1449,8620
If anyone else experiences something similar, you can follow jimyv's post regarding setting up RSD to flash (despite something going wonk with the partition table)
I am having this same issue, I tried the house of moto tutorial and my result is everything failed. Any other suggestion will be greatly appreciated
techfellow said:
I am having this same issue, I tried the house of moto tutorial and my result is everything failed. Any other suggestion will be greatly appreciated
Click to expand...
Click to collapse
How did "everything fail?" Just need more details.
xKroniK13x said:
How did "everything fail?" Just need more details.
Click to expand...
Click to collapse
I've been trying this for the past 2 days. I just tried it again so I can give you details, and it worked without any issues, so I'm good.
Thanks to all the previous posters, and the house of moto maker.

[TIL] fastboot could be the reason for stucking at warning bootloader screen

Hello guys, I wanted to share something I've discovered so that others will not repeat my same mistake. And yes I'm a noob
A little backstory
I have an Asian XT1033 Moto G, bootloader unlocked, rooted and using Faux's kernel. So, after reading some feedback about 5.1.1 for XT1033, I've been tempted to flash 5.1.1 over my 4.4.4.
The problem
I've downloaded the stock 5.0.2 Asia XT1033 firmware in img format, and proceeded to flash them via fastboot using Minimal ADB and Fastboot. (I tried to fastboot flash 5.0.2 stock firmware directly from 4.4.4 stock). Everything was fine, after flashing each part, Okay messages were shown. After rebooting, my Moto G booted and showed the usual "Warning Bootloader Unlocked" screen. EXCEPT, the "Warning Bootloader Unlocked" screen stayed for more than 10minutes......., I've spent the whole midnight trying to reflash back using 4.4.4 stock Asia firmwares (same stucked at warning screen), baffled, googling for similar problems encountered in hopes of a solution, but found nothing. The next day something came to my mind and I googled "the difference between fastboot and mfastboot" which led me to Mark_Venture's website, and after some reading, I first facepalmed myself hard and then screamed Eureka with my mind
What's causing this
To rephrase Mark_Venture, "fastboot is compatible with almost all Android devices, but is limited on how big the size of files it can actually flash, while Motorola have their own version called mfastboot which surpassed the file size limits of the usual fastboot", so basically when I tried to flash via fastboot, the command I've typed was "fastboot.exe flash partition gpt.bin" which is wrong and should be "mfastboot.exe flash partition gpt.bin", so basically I've used the usual fastboot.exe instead of Motorola's own mfastboot.exe. This probably explains why all the other files from the stock firmware are successfully flashed, EXCEPT the system.img_sparsechunk.0123 files due to their average sizes easily exceeding 256MB (my own take here, correct me if I'm wrong). This probably explains why rebooting after flashing via fastboot doesn't work because the system imgs are not flashed, and hence the phone get stucked at "Warning Bootloader Unlocked" screen because there is no ROM to boot to.
Alternatively, actually much more easier
You can also flash using fastboot a custom recovery, then boot into the custom recovery and either adb push or using USB OTG to install ROM zips. Personally I've used USB OTG with PhilZ Touch Recovery to install custom ROM and my phone finally boots.
TL;DR
Use mfastboot.exe instead of fastboot.exe when flashing via fastboot
Big credits to Mark_Venture and his website
Source: http://mark.cdmaforums.com/MotoX-mFastboot.htm
Great find. TIL for me too

Unable to update OTA since repair - alternatives?

Hi all,
To cut a long story short, around the time MM was being released I cracked my display and broke the digitiser. Before sending the phone off for repair I got the update notification -.- but sent it away without updating as I couldn't accept it. Phone returned and working but no OTA notification, factory reset a few times, sim out and try again, all the usual tricks. They flashed my phone in the factory (came back wiped) and for some reason this firmware isn't getting the OTA update.
So after persevering with Lollipop (and cracking the display again, and fixing it myself this time) I'm getting Marshmallow one way or another. I just would like to know the best way.
I'd rather keep everything as stock as possible (in terms of bootloaders and rooting) and my current plan was to flash TWRP and try running a MM OTA file. I'm just looking to verify this would work and if so, any pitfalls (future OTAs) or things that could go horribly wrong by doing something idiotic.
I'm on an EU XT1572 so I'm assuming a general EU OTA file will work?
Thanks in advance for any assistance,
Phil
clarkey586 said:
Hi all,
To cut a long story short, around the time MM was being released I cracked my display and broke the digitiser. Before sending the phone off for repair I got the update notification -.- but sent it away without updating as I couldn't accept it. Phone returned and working but no OTA notification, factory reset a few times, sim out and try again, all the usual tricks. They flashed my phone in the factory (came back wiped) and for some reason this firmware isn't getting the OTA update.
So after persevering with Lollipop (and cracking the display again, and fixing it myself this time) I'm getting Marshmallow one way or another. I just would like to know the best way.
I'd rather keep everything as stock as possible (in terms of bootloaders and rooting) and my current plan was to flash TWRP and try running a MM OTA file. I'm just looking to verify this would work and if so, any pitfalls (future OTAs) or things that could go horribly wrong by doing something idiotic.
I'm on an EU XT1572 so I'm assuming a general EU OTA file will work?
Thanks in advance for any assistance,
Phil
Click to expand...
Click to collapse
Easy-peasy.
*NOTE - Using TWRP to flash the OTA.zip IS NOT an option, it WILL fail. You can however use the stock recovery and ADB sideload it.. but the following is how I would probably do it. It's also easier IMO.
I'm assuming your bootloader is unlocked since you were talking about using TWRP so grab the WHOLE 6.0 firmware for your phone (I'm guessing your're RETEU so -> XT1572_CLARK_RETEU_6.0_MPHS24.49-18-3_cid7_subsidy-DEFAULT_CFC.xml.zip - It's 1.3GB in size) and then reboot the phone into the bootloader (Fastboot mode) and use the files in it to flash everything (this process will wipe the phone so backup anything important first) with fastboot and you will be on a clean completely stock 6.0 with the february patch.
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
Standalone Fastboot & adb installer - LINK
WHOLE Firmware - LINK
Good luck! If your bootloader is not already unlocked and you don't want to unlock it there is still hope.. it will just be a bit different process by using the OTA zips and the stock recovery.. let me know if you MUST go down this route.. it's a bit more of a PITA IMO.
EDIT* If terminal commands are not your thing you can also try using RSDLite.(Official Moto tool). but I've not personally tried it with my Moto X Pure... I like the terminal
DaMadOne said:
Easy-peasy.
*NOTE - Using TWRP to flash the OTA.zip IS NOT an option, it WILL fail. You can however use the stock recovery and ADB sideload it.. but the following is how I would probably do it. It's also easier IMO.
I'm assuming your bootloader is unlocked since you were talking about using TWRP so grab the WHOLE 6.0 firmware for your phone (I'm guessing your're RETEU so -> XT1572_CLARK_RETEU_6.0_MPHS24.49-18-3_cid7_subsidy-DEFAULT_CFC.xml.zip - It's 1.3GB in size) and then reboot the phone into the bootloader (Fastboot mode) and use the files in it to flash everything (this process will wipe the phone so backup anything important first) with fastboot and you will be on a clean completely stock 6.0 with the february patch.
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
Standalone Fastboot & adb installer - LINK
WHOLE Firmware - LINK
Good luck! If your bootloader is not already unlocked and you don't want to unlock it there is still hope.. it will just be a bit different process by using the OTA zips and the stock recovery.. let me know if you MUST go down this route.. it's a bit more of a PITA IMO.
EDIT* If terminal commands are not your thing you can also try using RSDLite.(Official Moto tool). but I've not personally tried it with my Moto X Pure... I like the terminal
Click to expand...
Click to collapse
Thanks a million.
I've not unlocked my bootloader, but I don't think it should be a problem there's plenty of tutorials etc for that.
Ideally, I'd not like to wipe my phone but alas it looks like that's going to be the case and I'll trust your advice rather than looking for a lazy way out haha. Is there any way to back up everything (even just apps, etc) without root though?
Cheers :good:
clarkey586 said:
Thanks a million.
I've not unlocked my bootloader, but I don't think it should be a problem there's plenty of tutorials etc for that.
Ideally, I'd not like to wipe my phone but alas it looks like that's going to be the case and I'll trust your advice rather than looking for a lazy way out haha. Is there any way to back up everything (even just apps, etc) without root though?
Cheers :good:
Click to expand...
Click to collapse
Yea, your warranty is void at this point anyways so why not just unlock it! I root and use TiBu.. so I've not tested other backup methods but I'm pretty sure there are backup apps on the playstore that don't require root you could try.
BUT, the step "fastboot erase userdata" is what erases your installed apps/setting and personal files, etc. Really you can just SKIP that step and you SHOULD be ok. Then your apps and settings will be there when you boot 6.0. I was just providing instructions for a fully clean flash. I would say you have a 98% chance it will be just fine though if you don't erase userdata.
EDIT* oh and IIRC you will probably get an error or weird msg with the gpt.bin part of the flash.. ignore it..
EDIT 2* Here is one such app that doesn't look like it requires root. If you go this route make sure you copy everything over to your PC after using the backup app if you are going to run the "fastboot erase userdata" command.
GOOD LUCK!
---------- Post added at 06:38 PM ---------- Previous post was at 06:07 PM ----------
Just out of curiosity.. I've just read some posts on here about people getting their phones back from repair and their bootloader says "Device is ENGINEERING" instead of "Device is LOCKED" or "Device is UNLOCKED".
What does yours say? I'm mainly just wondering if it being in ENGINEERING mode is why you are not getting the OTA...
DaMadOne said:
Yea, your warranty is void at this point anyways so why not just unlock it! I root and use TiBu.. so I've not tested other backup methods but I'm pretty sure there are backup apps on the playstore that don't require root you could try.
BUT, the step "fastboot erase userdata" is what erases your installed apps/setting and personal files, etc. Really you can just SKIP that step and you SHOULD be ok. Then your apps and settings will be there when you boot 6.0. I was just providing instructions for a fully clean flash. I would say you have a 98% chance it will be just fine though if you don't erase userdata.
EDIT* oh and IIRC you will probably get an error or weird msg with the gpt.bin part of the flash.. ignore it..
EDIT 2* .... is one such app that doesn't look like it requires root. If you go this route make sure you copy everything over to your PC after using the backup app if you are going to run the "fastboot erase userdata" command.
GOOD LUCK!
---------- Post added at 06:38 PM ---------- Previous post was at 06:07 PM ----------
Just out of curiosity.. I've just read some posts on here about people getting their phones back from repair and their bootloader says "Device is ENGINEERING" instead of "Device is LOCKED" or "Device is UNLOCKED".
What does yours say? I'm mainly just wondering if it being in ENGINEERING mode is why you are not getting the OTA...
Click to expand...
Click to collapse
Haha suppose you're right! Sure I'll probably just wipe my device in the end, be nice to have a clean go at MM haha.
The bootloader status was indeed locked so I don't know what's causing the issue?
Anyway, thanks a million for the help I'll update if/when all goes well :good:
Despite my best efforts, it seems to have been in vain. I'm getting an error when trying to unlock the bootloader (something along the lines of no backup available, please try again) which is common to people who have sent their phone in for repair.
I'm just wondering if I could flash the firmware regardless of bootloader (Odin maybe?) At this point I'm happy to root suit and boot I'm just a bit sick of moto at this stage so want to be able to control my phone haha.
Any help much appreciated
clarkey586 said:
Despite my best efforts, it seems to have been in vain. I'm getting an error when trying to unlock the bootloader (something along the lines of no backup available, please try again) which is common to people who have sent their phone in for repair.
I'm just wondering if I could flash the firmware regardless of bootloader (Odin maybe?) At this point I'm happy to root suit and boot I'm just a bit sick of moto at this stage so want to be able to control my phone haha.
Any help much appreciated
Click to expand...
Click to collapse
Odin is for Samsung. Moto has RSDLite. But if your bootloader is locked the firmware package must be signed by Moto and I don't thing the ones floating around the web are.
So this is the point where it seems you're stuck with the (possibly) more PITA way. What you need to do is find the OTA zip that goes from 5.1.1 -> 6.0 and use the stock recovery to flash that with ADB. Boot to stock recovery, press button sequence to get the menu (I THINK at the fallen android dude you hold vol up for a few seconds then hit the power button while still holding it.. it's something like that to get the actual useful menu) then towards the bottom is an update via ADB, plug phone into pc via usb and select that and then in terminal do "adb sideload <OTA_file>.zip" and it will flash the OTA, assuming your device passes it's check it will feel like it's taking forever. This method won't wipe your phone either.
EDIT* HERE is a post with a link to the EU OTA and much better instructions than mine You can flash it with adb sideload or like that post says by copying it to your phone before booting the recovery and flashing it.
And then.. assuming you get to 6.0 using that OTA hopefully you can trigger the february OTA to auto download. If not... HERE is a link to a post with the february OTA zip for your phone. Flash it the same as last one.
If flashing the OTA with a locked bootloader and stock recovery doesn't work I'm afraid you're either stuck or your phone is on a return path to Moto again.
DaMadOne said:
Odin is for Samsung. Moto has RSDLite. But if your bootloader is locked the firmware package must be signed by Moto and I don't thing the ones floating around the web are.
So this is the point where it seems you're stuck with the (possibly) more PITA way. What you need to do is find the OTA zip that goes from 5.1.1 -> 6.0 and use the stock recovery to flash that with ADB. Boot to stock recovery, press button sequence to get the menu (I THINK at the fallen android dude you hold vol up for a few seconds then hit the power button while still holding it.. it's something like that to get the actual useful menu) then towards the bottom is an update via ADB, plug phone into pc via usb and select that and then in terminal do "adb sideload <OTA_file>.zip" and it will flash the OTA, assuming your device passes it's check it will feel like it's taking forever. This method won't wipe your phone either.
EDIT* HERE is a post with a link to the EU OTA and much better instructions than mine You can flash it with adb sideload or like that post says by copying it to your phone before booting the recovery and flashing it.
And then.. assuming you get to 6.0 using that OTA hopefully you can trigger the february OTA to auto download. If not... HERE is a link to a post with the february OTA zip for your phone. Flash it the same as last one.
If flashing the OTA with a locked bootloader and stock recovery doesn't work I'm afraid you're either stuck or your phone is on a return path to Moto again.
Click to expand...
Click to collapse
Ah sure I'll give that a go! Just checking if there are any precautions I should be taking for this? Don't want to brick the phone without the ability to flash it back to life again!
clarkey586 said:
Ah sure I'll give that a go! Just checking if there are any precautions I should be taking for this? Don't want to brick the phone without the ability to flash it back to life again!
Click to expand...
Click to collapse
You should be fine. The OTA zip is going to check all of the files it is going to patch first and only upgrade if everything passes. If it finds ANYTHING amiss... it will refuse to flash it. If it refuses to flash it your only hope is to send it to Moto unfortunately.
DaMadOne said:
You should be fine. The OTA zip is going to check all of the files it is going to patch first and only upgrade if everything passes. If it finds ANYTHING amiss... it will refuse to flash it. If it refuses to flash it your only hope is to send it to Moto unfortunately.
Click to expand...
Click to collapse
You, my friend, are a hero.
That seems to have done the trick with no issues (going to see if I can potentially unlock the bootloader now) and I'm finally on MM haha. Seems I have to perform the Feb security update separately too for some reason but I'm not too worried about doing things manually.
Sent you a small token of my appreciation, have a pint on me
Thanks once again
clarkey586 said:
You, my friend, are a hero.
That seems to have done the trick with no issues (going to see if I can potentially unlock the bootloader now) and I'm finally on MM haha. Seems I have to perform the Feb security update separately too for some reason but I'm not too worried about doing things manually.
Sent you a small token of my appreciation, have a pint on me
Thanks once again
Click to expand...
Click to collapse
Sweet! Thanks for the pint! Glad you're updated now. Did it end up giving you the OTA for the February patch or did you have to use the 2nd OTA?
DaMadOne said:
Sweet! Thanks for the pint! Glad you're updated now. Did it end up giving you the OTA for the February patch or did you have to use the 2nd OTA?
Click to expand...
Click to collapse
Had to use the 2nd OTA.zip but I didn't really try any of the remove sim card stuff or waiting long. No unlockable bootloader either but I'm satisfied for the moment haha.

FYI: recovered G5 XT 1676 to stock and updated. :)

Just an FYI type thing that may save people a bit of digging around sometime.
I tried to get the update that just came out, but as i had TWRP as recovery, no good. Anyhow, in my trying i completely bollixed the phone. Would start, but always booted to TWRP and had various conniptions. Could not even get a TWRP backup to load. Strange not encountered before by me stuff............
Anyhow, recovered by the following method to stock and am back in business.
Boot into bootloader fastboot mode.
Extract .xml.zip format firmware file:
eg: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
to a folder on c drive of the PC that has the ADB and fastboot files in it.
In command prompt cd\ to that directory.
fastboot flash the following in sequence.
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot flash system system.img_sparsechunk4
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
boots to stock .
Not my own work, adapted from this thread by t-bon3
https://forum.xda-developers.com/showthread.php?t=2542219
which I found thanks to eens post18 at this thread
https://forum.xda-developers.com/g5/how-to/npp25-137-33-stock-firmware-moto-g5-t3577084/page2
After this, Motorola system update installed. On Australian XT1676 is build number NPP25.137-15-7
Patch level 1-May-2017
Still get the I cant be trusted page on power up as have unlocked bootloader.
Many thanks to all at XDA, its a resource that can certainly get you into trouble, but then out of it again.
where do you get the stock firmware?
Think I worked out what I did wrong. Somehow, I changed the format of the data partition. Fat fingers at some point??
TWRP backups didn’t like that and would not mount or write to the data partition as it was not f2fs format that the backup had been made in??
Anyway, restored data from a TWRP backup after going to ....wipe…format data. All good.
That gave me the passcode lockout issue at next reboot which can deal with.
stock Firmware? http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
for me stock the phone came with is: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Worked on my XT1676 dual sim, but CHECK if its appropriate for your model. There are files on that page that wont be and flashing some of their components (particularly bootloader), can i have read, be unrecoverable disastrous. Be warned.
Slow, but got it. At first i thought it was corrupt as TWRP wouldn't flash it. My gumby. The .xml.zips apparently need to be extracted and flashed file by file.
We're you able to revert to a locked bootloader after this, I am looking forward to do so
We're you able to revert to a locked bootloader after this, I am looking forward to do so
Click to expand...
Click to collapse
didnt try, didnt need to for taking take the update.
And, from my reading there is no way so far to relock the bootloader. I got it to stock, with stock recovery, and that was enough for me.
astmacca said:
didnt try, didnt need to for taking take the update.
And, from my reading there is no way so far to relock the bootloader. I got it to stock, with stock recovery, and that was enough for me.
Click to expand...
Click to collapse
I can confirm what you said, but I am asking because I am sick of the warning before the device starts
ap4ss3rby said:
I can confirm what you said, but I am asking because I am sick of the warning before the device starts
Click to expand...
Click to collapse
You can get rid of that easily
Put phone in fastboot mode
Download logo from link below
Enter the following in a windows command prompt where you have fastboot files & the logo file
Code:
fastboot.exe flash logo logo-g5-fix.bin
http://drive.google.com/file/d/0B-idWfPYugGvREJaR3B0UFIxUkU/view?usp=sharing
TheFixItMan said:
You can get rid of that easily
Put phone in fastboot mode
Download logo from link below
Enter the following in a windows command prompt where you have fastboot files & the logo file
Code:
fastboot.exe flash logo logo-g5-fix.bin
http://drive.google.com/file/d/0B-idWfPYugGvREJaR3B0UFIxUkU/view?usp=sharing
Click to expand...
Click to collapse
Thanks, but this is why I made a Google pixel themed logo.bin and used a matching boot animation to go with it some time earlier
downgrade
thanks for the guide
- can i use this method to downgrade to this version?
- can i do this without unlocking the bootloader
- if it goes wrong can i unlock the bootloader later (i have an unlock code)
- is there a reason why we don't flash sparsechunk.0 ?
thanks in advance
distclean said:
thanks for the guide
- can i use this method to downgrade to this version?
- can i do this without unlocking the bootloader
- if it goes wrong can i unlock the bootloader later (i have an unlock code)
- is there a reason why we don't flash sparsechunk.0 ?
thanks in advance
Click to expand...
Click to collapse
No you cannot downgrade (same firmware version or newer required)
Yes - unlocked bootloader not required
As long as your phone still goes into the bootloader
You should flash all sparsechunks in number order
Thanks a bunch,
So to be absolutely clear, my phone shipped with NPP25.137-15-7 i can't install the stock rom linked, and the same version isn't out yet,
if i unlock the bootloader, would i be able to downgrade ?
Is the software channel setting preserved across this method?
distclean said:
Thanks a bunch,
So to be absolutely clear, my phone shipped with NPP25.137-15-7 i can't install the stock rom linked, and the same version isn't out yet,
if i unlock the bootloader, would i be able to downgrade ?
Is the software channel setting preserved across this method?
Click to expand...
Click to collapse
You maybe able to - there are different variants of the same phone
As long as the firmware is the same or newer (as in the bootloader and API version) it may flash
It will either flash or error out
There's only one way to find out - if your phone is dead anyway it's not going to make alot of difference
No - generally you can never downgrade firmware - doing so would be dangerous and you may loose the bootloader for good
thanks again,
motoboot.img is the bootloader you talk about? is the partition layout described somewhere? would custom roms use a different one here?
do tell me by the way if i should get this information elsewhere/if i should read something to get started in the whole moto g world.
distclean said:
thanks again,
motoboot.img is the bootloader you talk about? is the partition layout described somewhere? would custom roms use a different one here?
do tell me by the way if i should get this information elsewhere/if i should read something to get started in the whole moto g world.
Click to expand...
Click to collapse
You can write in adb
Code:
adb shell
cat /proc
cat /proc/partitions
Hello,
Does anyone know where can I download the latest firmware for Moto G5 XT1676 baseband Version: m8937_ 8000.122.02.40 R
Thanks
astmacca said:
Boot into bootloader fastboot mode.
Extract .xml.zip format firmware file:
eg: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
to a folder on c drive of the PC that has the ADB and fastboot files in it.
In command prompt cd\ to that directory.
fastboot flash the following in sequence.
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot flash system system.img_sparsechunk4
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
boots to stock .
Click to expand...
Click to collapse
You're partially right. These commands won't work for our files. You have to flash the firmware according to the instructions contained within the "flashfile.xml" file within the archive. For example we have no "motoboot" partition
I've flashed every stock package available now (4 I think) and haven't been offered an update once. I've ran a couple of custom ROMs but they're just not right in one way or another. Might be time to move on.
distclean said:
Thanks a bunch,
So to be absolutely clear, my phone shipped with NPP25.137-15-7 i can't install the stock rom linked, and the same version isn't out yet,
if i unlock the bootloader, would i be able to downgrade ?
Is the software channel setting preserved across this method?
Click to expand...
Click to collapse
I upgraded to this and since then can't downgrade the phone to the stock roms available online. From memory trying to flash gpt.bin gave a "Security version downgrade" error. So I wouldn't assume you'll be able to downgrade and until there is a copy of this particular firmware, you won't be able to flash back or relock the bootloader
astmacca said:
Think I worked out what I did wrong. Somehow, I changed the format of the data partition. Fat fingers at some point??
TWRP backups didn’t like that and would not mount or write to the data partition as it was not f2fs format that the backup had been made in??
Anyway, restored data from a TWRP backup after going to ....wipe…format data. All good.
That gave me the passcode lockout issue at next reboot which can deal with.
stock Firmware? http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
for me stock the phone came with is: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Worked on my XT1676 dual sim, but CHECK if its appropriate for your model. There are files on that page that wont be and flashing some of their components (particularly bootloader), can i have read, be unrecoverable disastrous. Be warned.
Slow, but got it. At first i thought it was corrupt as TWRP wouldn't flash it. My gumby. The .xml.zips apparently need to be extracted and flashed file by file.
Click to expand...
Click to collapse
Is this ROM is good to my XT1676 Baseband: M8937_11.16.02.51R ?
astmacca said:
Think I worked out what I did wrong. Somehow, I changed the format of the data partition. Fat fingers at some point??
TWRP backups didn’t like that and would not mount or write to the data partition as it was not f2fs format that the backup had been made in??
Anyway, restored data from a TWRP backup after going to ....wipe…format data. All good.
That gave me the passcode lockout issue at next reboot which can deal with.
stock Firmware? http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
for me stock the phone came with is: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Worked on my XT1676 dual sim, but CHECK if its appropriate for your model. There are files on that page that wont be and flashing some of their components (particularly bootloader), can i have read, be unrecoverable disastrous. Be warned.
Slow, but got it. At first i thought it was corrupt as TWRP wouldn't flash it. My gumby. The .xml.zips apparently need to be extracted and flashed file by file.
Click to expand...
Click to collapse
Hi, i own the same model of moto g5, i do this in fastboot window
fastboot erase userdata
now the phone only boot in twrp and show a message "failed to mount /data". i think that delete my userdata partition, how could i fix it?
once i can avoid this loop in twrp, i follow these steps to flash stock rom
thanks in advance
juan

Complicated problem, never came across in the whole lifetime of my android usage.

TLR: Phone boots up and says. Launcher has stopped working, contacts has stopped working and etc.
Ok so i bought Moto G4 XT1625, yesterday. Was very happy with the device. It came with Android 6.0.1, i updated it to nougat 7.0.
But in android 6.0 and 7.0 both i noticed the phone giving random apps freezes and randomly even restarting on 7.0. The problem was minimal so i rebooted the phone 2,3 times and made it working. Then i received another update "NPJS25.93-14-4" on that update the phone got successful but bootlooped when booting for the first time on that update. I thoughts its ok so rebooted to bootloader and booted the phone from bootloader. the phone booted. after that another update came "NPJS25.93-14- (5 or 8) i dont remember properly" in this update the update failed during the installation. Keep in mind that i did not touch anything before this update. The phone was totally stock with stock recovery and everything. On this update the phone failed the update and i got constant bootloop no matter if i factory reset or erase cache it kept bootlooping, now i unlocked the bootloader and installed twrp and flashed a custom stock rom it crash on the boot. Again the random app has stopped working error came continously making the phone unusable. Then i flashed the stock rom correct firmware and everything it bootlooped again, then i rebooted numerous times the phone booted fine. Installed apps. This time did not get any app has stopped working error. Then rebooted the phone to install the sim card phone bootlooped again. Im 99% sure this is a hardware issue. Can somebody enlighten me? Whats going on in here? Thanks. I never faced this kind of problem ever in my life, i have bought more than 100 devices.
@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.
strongst said:
@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.
Click to expand...
Click to collapse
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!
whizinc said:
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!
Click to expand...
Click to collapse
Good luck:good:
UPDATE
It did not get past the "Checking Network" thing and after pressing the power button screen went black but i could see nav bar and status bar only. The phone has faulty hardware. Im now sure. Going to get it back tomorrow from where i bought it. Lets hope i get a refund or replacement. I bought it from a local mobile mall.
strongst said:
Good luck:good:
Click to expand...
Click to collapse
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working
whizinc said:
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working
Click to expand...
Click to collapse
Have you installed any third-party apps or restored them?
strongst said:
Have you installed any third-party apps or restored them?
Click to expand...
Click to collapse
nope, not a single app. Everything is clean and properly flashed.
whizinc said:
nope, not a single app. Everything is clean and properly flashed.
Click to expand...
Click to collapse
Snapchat is pre-installed?
strongst said:
Snapchat is pre-installed?
Click to expand...
Click to collapse
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.
whizinc said:
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.
Click to expand...
Click to collapse
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
posted in a new thread because the problem did not belong to the rom's thread, im sorry did i do something wrong? No. I did not flash the stock custom rom before all of this. I never wanted to flash a custom rom. The thing is the phone failed an OTA update which let me to come to this decision. The phone failed ".5" update and after that it bootlooped. So i thought flashing twrp and flash a custom rom with a clean install would fix it but even the custom rom the " xxx app stopped working error" came continously.
After that i followed echo92's guide and flashed the whole stock rom through fastboot. Still same issue. Random apps crashing.
I think this is hardware issue. Because every idea has been fail till now.
What do u say?
edit: note: when the phone failed ".npj25.93-14-5" update it was completely stock and i did not even touch anything, i dont know why it failed on the first place?
strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.
I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.
echo92 said:
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.
Click to expand...
Click to collapse
No no, You got the story wrong. Let me make it correct.
1: Bought the phone from a local mobile mall i have 3 days warranty left. (Phone was on Android 6.0 update)
2: Did not touch the phone. Just installed my daily apps. i.e: whatsapp,facebook and stuff.
3hone started doing odd things like auto touch while charging and apps saying "force stopped" error
4:Then i thought that this is Android 6.0 bug on Moto g4, so i should update it via OTA.
5: Updated to 7.0 same issues.
6:I saw another update did it as well 14-4 update. This update caused bootloop but i managed to make it through by booting from bootloader.
7: Then saw another update 14-5 and that update failed. (WHILE THE WHOLE PHONE WAS ON STOCK STATE) Why did the update fail? I didnt even touch the recovery or anything at that time.
8: Then i flashed the custom rom and the rest of the story goes on as u mentioned in the post.
And yes i cleaned flash the rom with the OEMlock.bat script that the guy above gave to me. It included all things such as boot,modem and all stuff. So it was def a clean install.
"fastboot oem lock begin
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem lock
fastboot reboot"
This was the script i used to flash the fastboot rom which is 14-4.
Then again got force stop errors and the 14-5 update failed causing bootloop again.
I just have 2 hours to check the devices further or else im gonna return it today. Thanks
MisterSteve said:
I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.
Click to expand...
Click to collapse
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.
whizinc said:
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.
Click to expand...
Click to collapse
Oh, you didn't mention that you have bought a used device! Bring it back to the shop and buy another/new one. Who knows what's wrong with that device or which history it has...
Apologies for getting the story mixed up, the information you provided in your corrected post and subsequently makes the situation worse though. Sounds like you bought a device exhibiting ghost touching or the beginnings of ghost touch and possibly was hard bricked/had the incorrect firmware flashed previously. As strongst mentioned, return that device. It sounds like it'll be more trouble than it's worth... especially for a used device.
UPDATE
I returned the handset to the shop guy, he was skeptical at first but then he gave it to another guy who said that the phone would go in used market claim and then after that he'll either return me the money or give me a new G4 device. I'll have to wait till monday. It sucks. Anyways Thanks alot guys for the help i appreciate it alot.
Feel free to lock the thread @ moderators.

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