Database Users

UPDATE Verizon Soak Test Does Break Root in regard to PWNMYMOTO

According to Droid Life, the Verizon Soak Test that just came out today doesn't break root.
heres the link
http://www.droid-life.com/2013/10/2...o-x-rolling-out-to-testers-doesnt-break-root/
WARNING DO NOT UPDATE IF YOU ARE USING PWNMYMOTO, some people are confirming bootloops. I believe this "keeping of root" is in relation to motoroot, but as always, do so at your own risk.

looks like the editor of droid life was rooted via motoroot and it kept that. I believe we have seen that with other OTAs. maybe not as exciting.

Glad to hear this. Of course, I un-rooted when I got the invite a week ago because I figured I either wouldn't get the OTA or it wouldn't install if I stayed rooted. I wonder if I can root again.

Tried to update with PwnMyMoto installed
I saw that we could keep root through the update, so I went ahead and applied it. But, I forgot that PwnMyMoto also removed the recovery and replaced it with a boot image to allow writing to the system. Now I'm stuck in a bootloop-type thing. I can get it booted to the lockscreen, but then after 5-10 seconds, the standard android "Shutting Down" popup appears and the phone restarts itself. I know I could flash the stock recovery from the bootloader, but I want to keep system write. Is there a way for me to wipe my cache or something to get it to stop trying to apply the update? Thanks.

tyguy829 said:
I saw that we could keep root through the update, so I went ahead and applied it. But, I forgot that PwnMyMoto also removed the recovery and replaced it with a boot image to allow writing to the system. Now I'm stuck in a bootloop-type thing. I can get it booted to the lockscreen, but then after 5-10 seconds, the standard android "Shutting Down" popup appears and the phone restarts itself. I know I could flash the stock recovery from the bootloader, but I want to keep system write. Is there a way for me to wipe my cache or something to get it to stop trying to apply the update? Thanks.
Click to expand...
Click to collapse
I would try to clear your cache, hopefully that works for you
Sent from my XT1060 using Tapatalk

Can't Clear Cache
The problem is I don't know how to clear my cache because I don't have a recovery. Is there another way to do this?

tyguy829 said:
The problem is I don't know how to clear my cache because I don't have a recovery. Is there another way to do this?
Click to expand...
Click to collapse
would
fastboot erase cache
command not work in the bootloader?

tyguy829 said:
The problem is I don't know how to clear my cache because I don't have a recovery. Is there another way to do this?
Click to expand...
Click to collapse
I believe you can also clear cache through TiBu

Be careful according to JCase the soak does break root. Check his twitter.

I'm in the same boat as above. Phone stuck in a bootloop. If anyone figures it out I'll be in your debt. Also rsdlite doesn't detect my phone so I can't even restore it that way. I'm hoping there's at least a way to restore to factory through adb but Google is coming up empty.
- Nathan

tyguy829 said:
I saw that we could keep root through the update, so I went ahead and applied it. But, I forgot that PwnMyMoto also removed the recovery and replaced it with a boot image to allow writing to the system. Now I'm stuck in a bootloop-type thing. I can get it booted to the lockscreen, but then after 5-10 seconds, the standard android "Shutting Down" popup appears and the phone restarts itself. I know I could flash the stock recovery from the bootloader, but I want to keep system write. Is there a way for me to wipe my cache or something to get it to stop trying to apply the update? Thanks.
Click to expand...
Click to collapse
After your phone reboots hold down vol down + power to get into the bootloader. Now you can flash recovery through fastboot. Get the fastboot files from here if you don't already have it and the FXZ file for your carrier here. Now you can either just flash the recovery or flash the entire rom. If you just flash the recovery then the next time you boot it will reboot into recovery and run the update. If you choose to flash the entire rom then you will be wiping everything. To flash using fastboot you will first need to make sure the contents of the FXZ file are in the same folder as the fastboot files. Next open a command prompt and change the directory to the folder with your fastbboot files (eg. cd C:\). Now use the following commands to flash the FXZ files. If you choose to just flash the recovery then skip all the other commands except the command to flash recovery.
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin (optional: this is the boot logo)
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot oem fb_mode_clear
fastboot reboot

Thank you so much!! Worked like a charm as far as restoring my phone to defaults. The update is no longer showing in the software update section but that's ok. :good::good:
Dark9781 said:
After your phone reboots hold down vol down + power to get into the bootloader. Now you can flash recovery through fastboot. Get the fastboot files from here if you don't already have it and the FXZ file for your carrier here. Now you can either just flash the recovery or flash the entire rom. If you just flash the recovery then the next time you boot it will reboot into recovery and run the update. If you choose to flash the entire rom then you will be wiping everything. To flash using fastboot you will first need to make sure the contents of the FXZ file are in the same folder as the fastboot files. Next open a command prompt and change the directory to the folder with your fastbboot files (eg. cd C:\). Now use the following commands to flash the FXZ files. If you choose to just flash the recovery then skip all the other commands except the command to flash recovery.
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin (optional: this is the boot logo)
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot oem fb_mode_clear
fastboot reboot
Click to expand...
Click to collapse

Anyone know how to cancel the reminder on the update? My phone downloaded the update, when I click install later it makes me set a time to be reminded. Don't really want to lose root for this update. Any ideas?
Sent from my GT-N8013 using Tapatalk 4

whitlecj said:
Anyone know how to cancel the reminder on the update? My phone downloaded the update, when I click install later it makes me set a time to be reminded. Don't really want to lose root for this update. Any ideas?
Sent from my GT-N8013 using Tapatalk 4
Click to expand...
Click to collapse
delete the download through Tibu and then freeze the ota apk in Tibu

what i did to keep root with pwnmymoto was make sure my phone was 100% stock then root using pwnmymoto boot into recovery and back up root with ota rootkeeper. then i temp unroot and reboot to bootloader and flashed the original recovery back and installed the update which aborted near the end so i did it again and it did the same thing. after rebooting it was the new software update with no root so i flashed the boot.img into the recovery partition and booted back to recovery to restore root which you may have to grant a app su permisions for it to stick when you reboot. so far its running good. idk if the update applied properly but it booted up and runs great

FeaR_x_KhAoS said:
what i did to keep root with pwnmymoto was make sure my phone was 100% stock then root using pwnmymoto boot into recovery and back up root with ota rootkeeper. then i temp unroot and reboot to bootloader and flashed the original recovery back and installed the update which aborted near the end so i did it again and it did the same thing. after rebooting it was the new software update with no root so i flashed the boot.img into the recovery partition and booted back to recovery to restore root which you may have to grant a app su permisions for it to stick when you reboot. so far its running good. idk if the update applied properly but it booted up and runs great
Click to expand...
Click to collapse
anyone know if safestrap will be available after the ota (assuming we apply the update as you mentioned)?

has anyone tried rooting via motoroot 1.1 after doing the OTA from an unrooted device?

jayboyyyy said:
delete the download through Tibu and then freeze the ota apk in Tibu
Click to expand...
Click to collapse
Thanks for the response. Where do I find the download using tibu?
Sent from my GT-N8013 using Tapatalk 4

whitlecj said:
Thanks for the response. Where do I find the download using tibu?
Sent from my GT-N8013 using Tapatalk 4
Click to expand...
Click to collapse
check out here. It is a big list but i think it has what things to freeze for the OTA. there is just one maybe two i think.
http://forum.xda-developers.com/showthread.php?t=2432729
just checked that he only disabled motorola OTA. i am on Vzw and don't have an OTA yet so im not sure thats all you need to freeze. I read some where to freeze updater.apk as well. maybe its either or. I don't have updater.apk frozen but if motoOTA doesn't fix it then do updater as well

jayboyyyy said:
check out here. It is a big list but i think it has what things to freeze for the OTA. there is just one maybe two i think.
http://forum.xda-developers.com/showthread.php?t=2432729
just checked that he only disabled motorola OTA. i am on Vzw and don't have an OTA yet so im not sure thats all you need to freeze. I read some where to freeze updater.apk as well. maybe its either or. I don't have updater.apk frozen but if motoOTA doesn't fix it then do updater as well
Click to expand...
Click to collapse
You have to.freeze the update.apk and if you've downloaded the update its in your cache.

How I upgraded my Consumer Cellular Moto G 2014 X1064 to Lollipop

Since I've been lurking all day looking for solutions, I thought I'd share my success story and instructions. I'm a new poster so I can't make links, so I'll do my best to give you an idea if you've got the right link. The fastboot instructions may be a little truncated, so look around if they seem unclear. These are the commands you need to enter, though. I wasn't able to relock my bootloader.
This is for the Consumer Cellular Moto G 2014 X1064. Starting from retail (where you have the Consumer Cellular app):
Unlock the bootloader on Moto's site at motorola-global-portal.custhelp dot com
Download Blur_Version.21.11.17.titan_retuaws.retuaws.en.US from droid-developers dot org slash phone device 36
Unzip that file into your fastboot folder
Enter Fastboot on your phone (how to: hold power and volume down until your device turns off, then hold it another 5-10 seconds, then let go and you should see a basic text screen)
Use these commands on your computer while being in the fastboot folder (I was using a Mac with the quick fastboot/ADB tools and just typed them in Terminal):
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot reboot
You should now be at stock Android 4.4.4 with an unlocked bootloader. No Consumer Cellular app.
Grab the torrent file from the thread titled "[OTA] Moto G 2014 XT1064 v22.11.6" on this subforum. It's on page 8, post #73
Rename that file to something simple like update.zip
Use Android File Transfer or similar (I had a Mac) to put that on the root of your device. It was at the same level as the Downloads folder. If you can see that, you're in the right place.
Reboot into fastboot mode
Select recovery mode (press volume down to highlight it, then volume up to select)
You'll now see an Android guy with a red triangle. Press volume up and power at the same time, let go, and you should be in another text menu.
Select boot from SD card (use volume down to highlight it, then power to select)
Select your update.zip
Wait 20 minutes or so while it works
Select reboot when you're finished
That was enough to get me to Android 5. Good luck everyone!

Janus Kirin said:
Since I've been lurking all day looking for solutions, I thought I'd share my success story and instructions. I'm a new poster so I can't make links, so I'll do my best to give you an idea if you've got the right link. The fastboot instructions may be a little truncated, so look around if they seem unclear. These are the commands you need to enter, though. I wasn't able to relock my bootloader.
This is for the Consumer Cellular Moto G 2014 X1064. Starting from retail (where you have the Consumer Cellular app):
Unlock the bootloader on Moto's site at motorola-global-portal.custhelp dot com
Download Blur_Version.21.11.17.titan_retuaws.retuaws.en.US from droid-developers dot org slash phone device 36
Unzip that file into your fastboot folder
Enter Fastboot on your phone (how to: hold power and volume down until your device turns off, then hold it another 5-10 seconds, then let go and you should see a basic text screen)
Use these commands on your computer while being in the fastboot folder (I was using a Mac with the quick fastboot/ADB tools and just typed them in Terminal):
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot reboot
You should now be at stock Android 4.4.4 with an unlocked bootloader. No Consumer Cellular app.
Grab the torrent file from the thread titled "[OTA] Moto G 2014 XT1064 v22.11.6" on this subforum. It's on page 8, post #73
Rename that file to something simple like update.zip
Use Android File Transfer or similar (I had a Mac) to put that on the root of your device. It was at the same level as the Downloads folder. If you can see that, you're in the right place.
Reboot into fastboot mode
Select recovery mode (press volume down to highlight it, then volume up to select)
You'll now see an Android guy with a red triangle. Press volume up and power at the same time, let go, and you should be in another text menu.
Select boot from SD card (use volume down to highlight it, then power to select)
Select your update.zip
Wait 20 minutes or so while it works
Select reboot when you're finished
That was enough to get me to Android 5. Good luck everyone!
Click to expand...
Click to collapse
During the first flash, did you not get System Downgrade errors? And after reboot i could still see same Consumer Cellular system version. Did you verify your system version before you updated Lollipop?
I still cant believe it worked for you as i have seen other people still having issues like me where they cannot flash 21.11.17 version because of system not permitting downgrading.
Please add any more insights or if you downloaded the ROM from somewhere else.
Thanks.

zoomingrocket said:
During the first flash, did you not get System Downgrade errors? And after reboot i could still see same Consumer Cellular system version. Did you verify your system version before you updated Lollipop?
I still cant believe it worked for you as i have seen other people still having issues like me where they cannot flash 21.11.17 version because of system not permitting downgrading.
Please add any more insights or if you downloaded the ROM from somewhere else.
Thanks.
Click to expand...
Click to collapse
I didn't get system downgrade errors, no. I unlocked first. Maybe that was it?
My system version was 21.11.23.titan_ccaws.AWSCC.en.US cc

Zoomingrocket, check out my post here: http://forum.xda-developers.com/showpost.php?p=56707918&postcount=26
Thanks for the guide, helped me to update to Lollipop after flashing the retail image. Are you able to lock your bootloader, or will I just have to live with it being unlocked?

Janus Kirin said:
I didn't get system downgrade errors, no. I unlocked first. Maybe that was it?
My system version was 21.11.23.titan_ccaws.AWSCC.en.US cc
Click to expand...
Click to collapse
That's the same version I had, and I got the same error as the person above.

chibichn said:
Zoomingrocket, check out my post here: http://forum.xda-developers.com/showpost.php?p=56707918&postcount=26
Thanks for the guide, helped me to update to Lollipop after flashing the retail image. Are you able to lock your bootloader, or will I just have to live with it being unlocked?
Click to expand...
Click to collapse
I was not able to lock the bootloader. It shows that warning for five seconds and then starts the boot animation. I'd also like to lock it, but I've decided not to press my luck.

Janus Kirin said:
I was not able to lock the bootloader. It shows that warning for five seconds and then starts the boot animation. I'd also like to lock it, but I've decided not to press my luck.
Click to expand...
Click to collapse
chibichn said:
Zoomingrocket, check out my post here: http://forum.xda-developers.com/showpost.php?p=56707918&postcount=26
Thanks for the guide, helped me to update to Lollipop after flashing the retail image. Are you able to lock your bootloader, or will I just have to live with it being unlocked?
Click to expand...
Click to collapse
Thanks a ton Janus & Chibichn, it works and i was able to downgrade and flash Lollipop via recovery!

See this post:
http://forum.xda-developers.com/showpost.php?p=56707918&postcount=26
Seems to work for me. Happily running Lollipop on my Consumer Cellular G (2014).

Other than the void warranty, any other disadvantage in unlocking the bootloader? Will we get future OTA updates or well have to flash every time?

Thanks, worked for me, for those who aren't able to downgrade, are you sure you got your bootloader unlocked?

Great tutorial, worked exactly as described. Thanks A LOT! Now to root and start restoring my TitaniumBackup.

Thanks for the tutorial, I am having issues on step 14 the installation aborts in recovery. I did rename the zip to update.zip. If some one can point me in the right direction that would be appreciated. Thanks.
Sent from my A0001 using XDA Free mobile app

Thanks a ton for this. Got my less than 24 hour old Moto G upgraded last night. Youre a lifesaver.

root??
work was actually really really perfect! however I noticed that when starting this root and lost without recovery. is normal in this version? because at the end she asked me to reinstall it would root.

I got the xt1064 from consumer cellular and have been trying to replicate the process but with a locked bootloader.
My cc x1064 originally came with 21.11.23.titan_ccaws.AWSCC.en.US cc. I couldn't flash an older US retail build (21.11.17.titan_retuaws.retuaws.en.US - the latest available for download at the time) because of downgrade issues. Locked bootloader wont let you downgrade, image verification issue.
As of today I was able to located the latest US retails aws rom for 21.11.23. I ended up getting it from a different faster mirror than the ones posted in another xda thread.
http://motofirmware.com/files/file/951-retuaws-xt1064-444-kxb2185-23-cid9-cfcxmlzip/
Fastboot flash of this rom was successful. No bootloader/image issues. My consumer cellular rom was removed, cc app was gone, and now my system version reads 21.11.23.titan_retuaws.retuaws.en.US cc ( build # kxb21.85-23). Don't know why the "cc" is still appended to the end of the system version. Baseband version also had CCAWS_CUST in it. Is this an indication that consumer cellular components like the baseband modem files were untouched during the US retail flash?
Anyway, tried all the tutorials on getting OTA to update via stock recovery thru "update form sd" but the update keeps failing. I keep getting message " package expect build finger print of motorola/titan_retuaws/titan_umts:4.4.4/kxb21.85-17/23:user/release-keys or motorola/titan_retuaws/titan_umts:5.0/LXB22.39-6/5:user/release-keys; this device has motorola/titan_retuaws/titan_umts:4.4.4KXB21.85-23/30:u Installation aborted."
So the phone is complaining that the package currently installed either had to be 21.85-17 (4.4.4) or lollipop 5.0, in order to flash , but found 21.85-23(4.4.4) on my phone instead, hence it fails because of version mismatch. So in order to update OTA lollipop with a locked bootloader only a currently installed build of 21.11.17 will allow you to do it? If that is the case, I can't downgrade and thus can update the OTA.

diamondjoker5 said:
I got the xt1064 from consumer cellular and have been trying to replicate the process but with a locked bootloader.
My cc x1064 originally came with 21.11.23.titan_ccaws.AWSCC.en.US cc. I couldn't flash an older US retail build (21.11.17.titan_retuaws.retuaws.en.US - the latest available for download at the time) because of downgrade issues. Locked bootloader wont let you downgrade, image verification issue.
As of today I was able to located the latest US retails aws rom for 21.11.23. I ended up getting it from a different faster mirror than the ones posted in another xda thread.
http://motofirmware.com/files/file/951-retuaws-xt1064-444-kxb2185-23-cid9-cfcxmlzip/
Fastboot flash of this rom was successful. No bootloader/image issues. My consumer cellular rom was removed, cc app was gone, and now my system version reads 21.11.23.titan_retuaws.retuaws.en.US cc ( build # kxb21.85-23). Don't know why the "cc" is still appended to the end of the system version. Baseband version also had CCAWS_CUST in it. Is this an indication that consumer cellular components like the baseband modem files were untouched during the US retail flash?
Anyway, tried all the tutorials on getting OTA to update via stock recovery thru "update form sd" but the update keeps failing. I keep getting message " package expect build finger print of motorola/titan_retuaws/titan_umts:4.4.4/kxb21.85-17/23:user/release-keys or motorola/titan_retuaws/titan_umts:5.0/LXB22.39-6/5:user/release-keys; this device has motorola/titan_retuaws/titan_umts:4.4.4KXB21.85-23/30:u Installation aborted."
So the phone is complaining that the package currently installed either had to be 21.85-17 (4.4.4) or lollipop 5.0, in order to flash , but found 21.85-23(4.4.4) on my phone instead, hence it fails because of version mismatch. So in order to update OTA lollipop with a locked bootloader only a currently installed build of 21.11.17 will allow you to do it? If that is the case, I can't downgrade and thus can update the OTA.
Click to expand...
Click to collapse
I also noticed that Base Band version stays from Consumer Cellular. Any idea if we should or can flash the Base Band to US Retail? Also as far i read, yes the lollipop update is based on top of 21.11.17 not 21.11.23. There may be a lollipop image on top of 21.11.23 but i am not sure.

^^ personally I didn't care to void the warranty since I picked it up for 75 (gift card for another 75), also the consumer cellular model. Updated it to 5.0 and using it as my spare phone for browsing and web on my secondary line, it works fine. Immediately after the update, getting back into recovery is an issue, haven't tried since but it's been working fine so I'm not complaining.

zoomingrocket said:
I also noticed that Base Band version stays from Consumer Cellular. Any idea if we should or can flash the Base Band to US Retail? Also as far i read, yes the lollipop update is based on top of 21.11.17 not 21.11.23. There may be a lollipop image on top of 21.11.23 but i am not sure.
Click to expand...
Click to collapse
I was successful with the Consumer Cellular XT1064, but I unlocked the bootloader first and left it that way. It is my understanding that this is required to downgrade, but I'm no expert.
The Lollipop *does* update the Baseband, though the CCAWS_CUST was/is appended throughout. Unsure what that is all about (or if it even relates to Consumer Cellular), but it works just fine. I'll paste the various Baseband, System, and Build numbers reported as I progressed below. Perhaps this will shed some light?
___________________________________
Consumer Cellular XT1064 - As found:
Baseband: MSM8626BP_1032.394.88.00R, CCAWS_CUST
System: 21.11.23.titan_ccaws.AWSCC.en.US.cc
Build: KXB21.85-23
___________________________________
After factory retail flash:
RETUAWS_XT1064_4.4.4_KXB21.85-17_cid9_CFC.xml.zip
Baseband: MSM8626BP_1032.394.88.00R, CCAWS_CUST
System: 21.11.17.titan_retuaws.retuaws.en.US na
Build: KXB21.85-17
___________________________________
After Lollipop update via adb sideload:
Blur_Version.21.11.17.titan_retuaws.retuaws.en.US.zip
Baseband: MSM8626BP_1032.3105.93.00R, CCAWS_CUST
System: 22.11.6.titan_retuaws.retuaws.en.US cc
Build: LBX22.39-6
___________________________________
Kinda strange that the System went from US cc, to US na, then back to US cc. ???
If someone can provide this information from another carrier or carrier-less, it would be interesting to compare. I have 2 more of these ordered and due to arrive Wednesday. I'll check back here before I alter them in case someone wants additional info. - Regards
---------- Post added at 02:48 AM ---------- Previous post was at 02:07 AM ----------
chibichn said:
Zoomingrocket, check out my post here: http://forum.xda-developers.com/showpost.php?p=56707918&postcount=26
Thanks for the guide, helped me to update to Lollipop after flashing the retail image. Are you able to lock your bootloader, or will I just have to live with it being unlocked?
Click to expand...
Click to collapse
Oh my, that bat file looks eerily familiar to me. Could be a coincidence, but I *know* Jack - very well

Recovery issue
Anyone else have issues getting back into recovery after flashing lollipop? Before I wipe mine and redownload the file, is anyone else's recovery an issue? I get stuck at the dead android logo and it won't show the recovery menu text/options.

By chance will this by default carrier unlock the device as well?

[GUIDE] Lollipop for XT1064 (CANADA ONLY)

This is a guide that is strictly for those who are as impatient as I am to get Lollipop on their Moto G (2014). I know there are several guides for folks in the US, and other countries as well, but currently there is no OTA for Canada yet. We are literally left out in the cold. So, I thought I would put a collaborative guide together so the Canadians can enjoy some 5.0, too!
First and foremost, if you F up your phone, that's on you. This will void your warranty, and I am in no way responsible for any stupidity you conjure up during the process.
I have only tested this on the XT1064, which is the single SIM US/Canada model.
The issue when trying to simply follow the upgrade guide for the XT1064 is that the OTA file looks for a 4.4.4 variant of Android that needs to be the same region as where the OTA came from. If you try to install it on the Canadian versions, you will get an error. So, here goes:
1. Unlock your bootloader. Follow this wonderful guide: http://forum.xda-developers.com/mot...wip-unlock-bootloader-moto-g-2nd-gen-t2875728
2. Download the US version of 4.4.4, it can be found here: http://www.filefactory.com/file/2ygnt0x45vcr/RETUAWS_XT1064_4.4.4_KXB21.85-17_cid9_CFC.xml.zip
3. Extract the above file to the same location you installed Minimal ADB in the first step (C:\Program Files(x86)\Minimal ADB and Fastboot)
4. Turn your phone off and disconnect it from the computer. Press and hold the volume down (-) button and power button to get into Fastboot mode. Connect your phone to the computer.
5. Run Minimal ADB and run these commands:
PHP:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot erase cache
fastboot erase userdata
fastboot reboot
I removed the modem commands on purpose, and I will explain why later.
6. Once the phone has rebooted, plug it in to the computer and follow this guide: http://forum.xda-developers.com/moto-g-2014/development/lollipop-moto-g-2014-xt1064-t2937361
You should now have Lollipop on your Canadian XT1064!
If you have issues with the WiFi or cellular, you may have to flash the modem commands again from the old file. I had to download the original Canadian ROM (http://www.filefactory.com/file/78znv8hx0tvt/RETCA_XT1064_4.4.4_KXB21.85-16_cid14_CFC.xml.zip) and using Fastboot flash the following:
PHP:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
After that I had no issues and everything seems to be working as it should. You can relock your bootloader afterwards if you like as well.
Thanks to the other contributors above, I was simply trying to put a quick guide together for us Canadian folks who wish to get Lollipop, too!
Cheers!

This is great - although I think I'm still "out in the cold." I have 11.24 and couldn't flash the above due to "downgrading." Unless I'm missing something... Any ideas?

This worked for me! Thanks for the awesome tutorial!

brianshayne said:
This is great - although I think I'm still "out in the cold." I have 11.24 and couldn't flash the above due to "downgrading." Unless I'm missing something... Any ideas?
Click to expand...
Click to collapse
At which part do you get an error? Are you trying to use a script to flash, or are you doing exactly step by step like mentioned above? I had the latest of the late on my Moto G 2014, so I know that these steps work on it.
Is your bootloader unlocked as mentioned above?

NexusChrist said:
At which part do you get an error? Are you trying to use a script to flash, or are you doing exactly step by step like mentioned above? I had the latest of the late on my Moto G 2014, so I know that these steps work on it.
Is your bootloader unlocked as mentioned above?
Click to expand...
Click to collapse
Yeah - I'm not sure what the problem was - originally it wouldn't take the US ROM due to a downgrade error. Tried it again, after a factory reset and for some reason it went through. Flashing Lollipop and the modem after was no issue at all - so good to go now. It's beautiful.
Thanks for the follow-up.
AKA: I should have just ignored downgrade error + HAB fail on phone, the first time around

I am getting hab check failed for boot when i use the command " fastboot flash boot boot.img "
please help

ramzilla136 said:
I am getting hab check failed for boot when i use the command " fastboot flash boot boot.img "
please help
Click to expand...
Click to collapse
Disregard the error and move on to the next command. You are going to get a few errors. Don't worry.

installing update
verifying current system
/system/app/3c_main.apl has unexpected contents
installation aborted
this is after i run the commands and upload from sd card...
followed your commands and tried few fresh zips
can you please help, it won't let me install the lollipop file

Another way:
Go to this link, XT1064 > Lollipop, download the file and extract it.
And follow the same idea of OP but with few changes:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot erase cache
fastboot erase userdata
fastboot reboot

TiGuy82 said:
Another way:
Go to this link, XT1064 > Lollipop, download the file and extract it.
And follow the same idea of OP but with few changes:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot erase cache
fastboot erase userdata
fastboot reboot
Click to expand...
Click to collapse
Is this procedure better? Any enhancement? Thanks.

Botsok said:
Is this procedure better? Any enhancement? Thanks.
Click to expand...
Click to collapse
This one just avoid you to flash USA KitKat and then Lollipop. This one goes directly to Lollipop.
Doesn't flash Modem/Radio from USA Lollipop because doesn't work on Canadian models, at least didn't work with WIND Mobile model.

WIND canada moto G XT1064 lollipop
Thanks very much for posting this. and thanks for posting the link for 5.02 from MEGA which is a lot faster than filefactory!
I've attached a link to the original Wind 4.4 modem files in case someone's modem doesn't work afterwards, if they followed the top post original instructions and accidentally flashed the US KitKat 4.4 modems.. instead of downloading that huge file from filefactory.com (extremely slow site), the link has just the 2 files (22MB).
https://mega.co.nz/#!dk430ZBZ!diHa6V-rcidHFc3niGjshk-2A9ELbqZtCnb63pFK010
Also may be worth mentioning to ignore the "hab check failed" messages when flashing lollipop. (I was using mfastboot)
TiGuy82 said:
Another way:
Go to this link, XT1064 > Lollipop, download the file and extract it.
And follow the same idea of OP but with few changes:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot erase cache
fastboot erase userdata
fastboot reboot
Click to expand...
Click to collapse

Just a super-dooper-uber Thanks To NexusChrist!
Who ever you are, I tried to follow your system. it didn't work for me, infact I lost wifi connection, but anyways what I did was I used another script for this (http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167) And this worked, but now I lost Cellular Service....Big problem eh? Well no more, thanks to you. I downloaded the Canadian rom, and just to be more specific (cause it was kinda vague in the tutorial, (Extract the files again to the Mininal ADB fastboot file location the whole c drive thing yenno?)) And I ran that php and BAM thank you so much I was worried out of my MIND that I f'ed up my phone somehow. Foreal, bless your soul....or your XT1064?
No XT1064s were hurt in the making of this post

UnderAppreciatedDev said:
Who ever you are, I tried to follow your system. it didn't work for me, infact I lost wifi connection, but anyways what I did was I used another script for this (http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167) And this worked, but now I lost Cellular Service....Big problem eh? Well no more, thanks to you. I downloaded the Canadian rom, and just to be more specific (cause it was kinda vague in the tutorial, (Extract the files again to the Mininal ADB fastboot file location the whole c drive thing yenno?)) And I ran that php and BAM thank you so much I was worried out of my MIND that I f'ed up my phone somehow. Foreal, bless your soul....or your XT1064?
No XT1064s were hurt in the making of this post
Click to expand...
Click to collapse
That happened because you flash the modem from Lollipop... Just flash the modem in OP and you will be ok.

spiritflare said:
Thanks very much for posting this. and thanks for posting the link for 5.02 from MEGA which is a lot faster than filefactory!
I've attached a link to the original Wind 4.4 modem files in case someone's modem doesn't work afterwards, if they followed the top post original instructions and accidentally flashed the US KitKat 4.4 modems.. instead of downloading that huge file from filefactory.com (extremely slow site), the link has just the 2 files (22MB).
Also may be worth mentioning to ignore the "hab check failed" messages when flashing lollipop. (I was using mfastboot)
Click to expand...
Click to collapse
Just a tad bit curious I also have a Wind Mobile Moto G2 and i'm just wondering how you unlocked the bootloader in the first place. If you could please share the process on how you did it that would be great.

Anyone know how we can get the LP bootloader on the Canadian version?
I'd like to be able to update my CM12.
Thanks!

Awesome
I'm on Bell &
everything is working 100% radio/wifi/bluetooth all good
Thanks

This is a great guide. But I'm wondering if we've been given any explanation on why Canadian Moto G's aren't getting OTA updates? It's April and my Moto G is saying up to date with 4.4.4. It's from wind if that matters.
I understand we can do this work around. I'm just trying to understand why we're not getting updates.

Kewjoe said:
This is a great guide. But I'm wondering if we've been given any explanation on why Canadian Moto G's aren't getting OTA updates? It's April and my Moto G is saying up to date with 4.4.4. It's from wind if that matters.
I understand we can do this work around. I'm just trying to understand why we're not getting updates.
Click to expand...
Click to collapse
Your carrier is most likely the reason since they have the final say on updates.

Tel864 said:
Your carrier is most likely the reason since they have the final say on updates.
Click to expand...
Click to collapse
But what about the people that bought their phones from Staples. It's unlocked and not associated to any carrier. They are directly under Motorola and still no update at all. Phone are getting 5.1 update already, but we're still at 4.4.4
What's so different in the Canadian market from the US one that the update can't come fast? Specially if the phone is not associated to a carrier and the update should come directly from Motorola

FYI: recovered G5 XT 1676 to stock and updated. :)

Just an FYI type thing that may save people a bit of digging around sometime.
I tried to get the update that just came out, but as i had TWRP as recovery, no good. Anyhow, in my trying i completely bollixed the phone. Would start, but always booted to TWRP and had various conniptions. Could not even get a TWRP backup to load. Strange not encountered before by me stuff............
Anyhow, recovered by the following method to stock and am back in business.
Boot into bootloader fastboot mode.
Extract .xml.zip format firmware file:
eg: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
to a folder on c drive of the PC that has the ADB and fastboot files in it.
In command prompt cd\ to that directory.
fastboot flash the following in sequence.
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot flash system system.img_sparsechunk4
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
boots to stock .
Not my own work, adapted from this thread by t-bon3
https://forum.xda-developers.com/showthread.php?t=2542219
which I found thanks to eens post18 at this thread
https://forum.xda-developers.com/g5/how-to/npp25-137-33-stock-firmware-moto-g5-t3577084/page2
After this, Motorola system update installed. On Australian XT1676 is build number NPP25.137-15-7
Patch level 1-May-2017
Still get the I cant be trusted page on power up as have unlocked bootloader.
Many thanks to all at XDA, its a resource that can certainly get you into trouble, but then out of it again.

where do you get the stock firmware?

Think I worked out what I did wrong. Somehow, I changed the format of the data partition. Fat fingers at some point??
TWRP backups didn’t like that and would not mount or write to the data partition as it was not f2fs format that the backup had been made in??
Anyway, restored data from a TWRP backup after going to ....wipe…format data. All good.
That gave me the passcode lockout issue at next reboot which can deal with.
stock Firmware? http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
for me stock the phone came with is: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Worked on my XT1676 dual sim, but CHECK if its appropriate for your model. There are files on that page that wont be and flashing some of their components (particularly bootloader), can i have read, be unrecoverable disastrous. Be warned.
Slow, but got it. At first i thought it was corrupt as TWRP wouldn't flash it. My gumby. The .xml.zips apparently need to be extracted and flashed file by file.

We're you able to revert to a locked bootloader after this, I am looking forward to do so

We're you able to revert to a locked bootloader after this, I am looking forward to do so
Click to expand...
Click to collapse
didnt try, didnt need to for taking take the update.
And, from my reading there is no way so far to relock the bootloader. I got it to stock, with stock recovery, and that was enough for me.

astmacca said:
didnt try, didnt need to for taking take the update.
And, from my reading there is no way so far to relock the bootloader. I got it to stock, with stock recovery, and that was enough for me.
Click to expand...
Click to collapse
I can confirm what you said, but I am asking because I am sick of the warning before the device starts

ap4ss3rby said:
I can confirm what you said, but I am asking because I am sick of the warning before the device starts
Click to expand...
Click to collapse
You can get rid of that easily
Put phone in fastboot mode
Download logo from link below
Enter the following in a windows command prompt where you have fastboot files & the logo file
Code:
fastboot.exe flash logo logo-g5-fix.bin
http://drive.google.com/file/d/0B-idWfPYugGvREJaR3B0UFIxUkU/view?usp=sharing

TheFixItMan said:
You can get rid of that easily
Put phone in fastboot mode
Download logo from link below
Enter the following in a windows command prompt where you have fastboot files & the logo file
Code:
fastboot.exe flash logo logo-g5-fix.bin
http://drive.google.com/file/d/0B-idWfPYugGvREJaR3B0UFIxUkU/view?usp=sharing
Click to expand...
Click to collapse
Thanks, but this is why I made a Google pixel themed logo.bin and used a matching boot animation to go with it some time earlier

downgrade
thanks for the guide
- can i use this method to downgrade to this version?
- can i do this without unlocking the bootloader
- if it goes wrong can i unlock the bootloader later (i have an unlock code)
- is there a reason why we don't flash sparsechunk.0 ?
thanks in advance

distclean said:
thanks for the guide
- can i use this method to downgrade to this version?
- can i do this without unlocking the bootloader
- if it goes wrong can i unlock the bootloader later (i have an unlock code)
- is there a reason why we don't flash sparsechunk.0 ?
thanks in advance
Click to expand...
Click to collapse
No you cannot downgrade (same firmware version or newer required)
Yes - unlocked bootloader not required
As long as your phone still goes into the bootloader
You should flash all sparsechunks in number order

Thanks a bunch,
So to be absolutely clear, my phone shipped with NPP25.137-15-7 i can't install the stock rom linked, and the same version isn't out yet,
if i unlock the bootloader, would i be able to downgrade ?
Is the software channel setting preserved across this method?

distclean said:
Thanks a bunch,
So to be absolutely clear, my phone shipped with NPP25.137-15-7 i can't install the stock rom linked, and the same version isn't out yet,
if i unlock the bootloader, would i be able to downgrade ?
Is the software channel setting preserved across this method?
Click to expand...
Click to collapse
You maybe able to - there are different variants of the same phone
As long as the firmware is the same or newer (as in the bootloader and API version) it may flash
It will either flash or error out
There's only one way to find out - if your phone is dead anyway it's not going to make alot of difference
No - generally you can never downgrade firmware - doing so would be dangerous and you may loose the bootloader for good

thanks again,
motoboot.img is the bootloader you talk about? is the partition layout described somewhere? would custom roms use a different one here?
do tell me by the way if i should get this information elsewhere/if i should read something to get started in the whole moto g world.

distclean said:
thanks again,
motoboot.img is the bootloader you talk about? is the partition layout described somewhere? would custom roms use a different one here?
do tell me by the way if i should get this information elsewhere/if i should read something to get started in the whole moto g world.
Click to expand...
Click to collapse
You can write in adb
Code:
adb shell
cat /proc
cat /proc/partitions

Hello,
Does anyone know where can I download the latest firmware for Moto G5 XT1676 baseband Version: m8937_ 8000.122.02.40 R
Thanks

astmacca said:
Boot into bootloader fastboot mode.
Extract .xml.zip format firmware file:
eg: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
to a folder on c drive of the PC that has the ADB and fastboot files in it.
In command prompt cd\ to that directory.
fastboot flash the following in sequence.
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot flash system system.img_sparsechunk4
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
boots to stock .
Click to expand...
Click to collapse
You're partially right. These commands won't work for our files. You have to flash the firmware according to the instructions contained within the "flashfile.xml" file within the archive. For example we have no "motoboot" partition

I've flashed every stock package available now (4 I think) and haven't been offered an update once. I've ran a couple of custom ROMs but they're just not right in one way or another. Might be time to move on.

distclean said:
Thanks a bunch,
So to be absolutely clear, my phone shipped with NPP25.137-15-7 i can't install the stock rom linked, and the same version isn't out yet,
if i unlock the bootloader, would i be able to downgrade ?
Is the software channel setting preserved across this method?
Click to expand...
Click to collapse
I upgraded to this and since then can't downgrade the phone to the stock roms available online. From memory trying to flash gpt.bin gave a "Security version downgrade" error. So I wouldn't assume you'll be able to downgrade and until there is a copy of this particular firmware, you won't be able to flash back or relock the bootloader

astmacca said:
Think I worked out what I did wrong. Somehow, I changed the format of the data partition. Fat fingers at some point??
TWRP backups didn’t like that and would not mount or write to the data partition as it was not f2fs format that the backup had been made in??
Anyway, restored data from a TWRP backup after going to ....wipe…format data. All good.
That gave me the passcode lockout issue at next reboot which can deal with.
stock Firmware? http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
for me stock the phone came with is: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Worked on my XT1676 dual sim, but CHECK if its appropriate for your model. There are files on that page that wont be and flashing some of their components (particularly bootloader), can i have read, be unrecoverable disastrous. Be warned.
Slow, but got it. At first i thought it was corrupt as TWRP wouldn't flash it. My gumby. The .xml.zips apparently need to be extracted and flashed file by file.
Click to expand...
Click to collapse
Is this ROM is good to my XT1676 Baseband: M8937_11.16.02.51R ?

astmacca said:
Think I worked out what I did wrong. Somehow, I changed the format of the data partition. Fat fingers at some point??
TWRP backups didn’t like that and would not mount or write to the data partition as it was not f2fs format that the backup had been made in??
Anyway, restored data from a TWRP backup after going to ....wipe…format data. All good.
That gave me the passcode lockout issue at next reboot which can deal with.
stock Firmware? http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25
for me stock the phone came with is: CEDRIC_NPP25.137-15_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Worked on my XT1676 dual sim, but CHECK if its appropriate for your model. There are files on that page that wont be and flashing some of their components (particularly bootloader), can i have read, be unrecoverable disastrous. Be warned.
Slow, but got it. At first i thought it was corrupt as TWRP wouldn't flash it. My gumby. The .xml.zips apparently need to be extracted and flashed file by file.
Click to expand...
Click to collapse
Hi, i own the same model of moto g5, i do this in fastboot window
fastboot erase userdata
now the phone only boot in twrp and show a message "failed to mount /data". i think that delete my userdata partition, how could i fix it?
once i can avoid this loop in twrp, i follow these steps to flash stock rom
thanks in advance
juan

Complicated problem, never came across in the whole lifetime of my android usage.

TLR: Phone boots up and says. Launcher has stopped working, contacts has stopped working and etc.
Ok so i bought Moto G4 XT1625, yesterday. Was very happy with the device. It came with Android 6.0.1, i updated it to nougat 7.0.
But in android 6.0 and 7.0 both i noticed the phone giving random apps freezes and randomly even restarting on 7.0. The problem was minimal so i rebooted the phone 2,3 times and made it working. Then i received another update "NPJS25.93-14-4" on that update the phone got successful but bootlooped when booting for the first time on that update. I thoughts its ok so rebooted to bootloader and booted the phone from bootloader. the phone booted. after that another update came "NPJS25.93-14- (5 or 8) i dont remember properly" in this update the update failed during the installation. Keep in mind that i did not touch anything before this update. The phone was totally stock with stock recovery and everything. On this update the phone failed the update and i got constant bootloop no matter if i factory reset or erase cache it kept bootlooping, now i unlocked the bootloader and installed twrp and flashed a custom stock rom it crash on the boot. Again the random app has stopped working error came continously making the phone unusable. Then i flashed the stock rom correct firmware and everything it bootlooped again, then i rebooted numerous times the phone booted fine. Installed apps. This time did not get any app has stopped working error. Then rebooted the phone to install the sim card phone bootlooped again. Im 99% sure this is a hardware issue. Can somebody enlighten me? Whats going on in here? Thanks. I never faced this kind of problem ever in my life, i have bought more than 100 devices.

@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.

strongst said:
@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.
Click to expand...
Click to collapse
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!

whizinc said:
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!
Click to expand...
Click to collapse
Good luck:good:

UPDATE
It did not get past the "Checking Network" thing and after pressing the power button screen went black but i could see nav bar and status bar only. The phone has faulty hardware. Im now sure. Going to get it back tomorrow from where i bought it. Lets hope i get a refund or replacement. I bought it from a local mobile mall.

strongst said:
Good luck:good:
Click to expand...
Click to collapse
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working

whizinc said:
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working
Click to expand...
Click to collapse
Have you installed any third-party apps or restored them?

strongst said:
Have you installed any third-party apps or restored them?
Click to expand...
Click to collapse
nope, not a single app. Everything is clean and properly flashed.

whizinc said:
nope, not a single app. Everything is clean and properly flashed.
Click to expand...
Click to collapse
Snapchat is pre-installed?

strongst said:
Snapchat is pre-installed?
Click to expand...
Click to collapse
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.

whizinc said:
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.
Click to expand...
Click to collapse
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?

strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
posted in a new thread because the problem did not belong to the rom's thread, im sorry did i do something wrong? No. I did not flash the stock custom rom before all of this. I never wanted to flash a custom rom. The thing is the phone failed an OTA update which let me to come to this decision. The phone failed ".5" update and after that it bootlooped. So i thought flashing twrp and flash a custom rom with a clean install would fix it but even the custom rom the " xxx app stopped working error" came continously.
After that i followed echo92's guide and flashed the whole stock rom through fastboot. Still same issue. Random apps crashing.
I think this is hardware issue. Because every idea has been fail till now.
What do u say?
edit: note: when the phone failed ".npj25.93-14-5" update it was completely stock and i did not even touch anything, i dont know why it failed on the first place?

strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.

I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.

echo92 said:
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.
Click to expand...
Click to collapse
No no, You got the story wrong. Let me make it correct.
1: Bought the phone from a local mobile mall i have 3 days warranty left. (Phone was on Android 6.0 update)
2: Did not touch the phone. Just installed my daily apps. i.e: whatsapp,facebook and stuff.
3hone started doing odd things like auto touch while charging and apps saying "force stopped" error
4:Then i thought that this is Android 6.0 bug on Moto g4, so i should update it via OTA.
5: Updated to 7.0 same issues.
6:I saw another update did it as well 14-4 update. This update caused bootloop but i managed to make it through by booting from bootloader.
7: Then saw another update 14-5 and that update failed. (WHILE THE WHOLE PHONE WAS ON STOCK STATE) Why did the update fail? I didnt even touch the recovery or anything at that time.
8: Then i flashed the custom rom and the rest of the story goes on as u mentioned in the post.
And yes i cleaned flash the rom with the OEMlock.bat script that the guy above gave to me. It included all things such as boot,modem and all stuff. So it was def a clean install.
"fastboot oem lock begin
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem lock
fastboot reboot"
This was the script i used to flash the fastboot rom which is 14-4.
Then again got force stop errors and the 14-5 update failed causing bootloop again.
I just have 2 hours to check the devices further or else im gonna return it today. Thanks

MisterSteve said:
I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.
Click to expand...
Click to collapse
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.

whizinc said:
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.
Click to expand...
Click to collapse
Oh, you didn't mention that you have bought a used device! Bring it back to the shop and buy another/new one. Who knows what's wrong with that device or which history it has...

Apologies for getting the story mixed up, the information you provided in your corrected post and subsequently makes the situation worse though. Sounds like you bought a device exhibiting ghost touching or the beginnings of ghost touch and possibly was hard bricked/had the incorrect firmware flashed previously. As strongst mentioned, return that device. It sounds like it'll be more trouble than it's worth... especially for a used device.

UPDATE
I returned the handset to the shop guy, he was skeptical at first but then he gave it to another guy who said that the phone would go in used market claim and then after that he'll either return me the money or give me a new G4 device. I'll have to wait till monday. It sucks. Anyways Thanks alot guys for the help i appreciate it alot.
Feel free to lock the thread @ moderators.