Hi folks, stuck in this problem for 3 days, begin to lose hope.
Problem: Saw cell didn't allow input voice , suddenly. Nor in whatsapp, nor video filming (only pics). Either phone calling is REALLY lagging, then I can't talk anyway. Everytime it says "Not succesfull", or "rec is not configurable at the moment", etc., even nothing. [translation from ita].
Neither plays any sound. Nor ringing, not alarms. Not music.
I've tried: Three different ROM. One Marshmallow, Two Lolly. Everytime DEEPLY WIPED internal (also wipe DATA). Put off external card. Tried installing google TTS, and so.
It seems an hardware problem. Seen around world some people got quite same problem, but no solutions till now.
Do you think something hardware have broken ? Some Media controller ?
What model do you have .
Have you flashed stock rom ??
did you ever find a solution to this? It sounds similar to a problem I currently have too...
Related
Hi Friends!
I am having a strange problem in my samsung galaxy s4 (Gt-i9500).
I was on stock 4.4.2. Unrooted. One day suddenly my Device is muted. Means no audio on music/video Player. No audio on notification. No touch sound. No screen lock sound. No sound on call. Caller can't hear me too. No sounds on headset too.
I tried reboot, reset, format, removed SD card, Flashed Stock firmware in Odin, Flashed Custom Roms but nothing worked.
Visited Samsung service centre . They tried flashing the firmware. Then said they need to change the motherbord. Because my Device is out of warranty they said it will cost me around Rs 7000/-. I don't want to spend that much because i know that this is not a hardware problem. How do i know that??
Now the intresting and strange part of the problem. Every time When i switch on my Device in morning sound works properly. Everything works including calls. There is a small lag in calling interfere. When i touch mute or Speaker phone there is a lag of 1 or 2 second in activation. Same while receiving calls. But Sounds works perfectly. For weeks . UNTIL i reboot or switch off. After reboot again same problem of no audio.
To solve this i have to switch off my Device for a whole night and switch it on in morning. Every time this works. In every ROM this works.. I wonder what is the reason behind the problem and solution.
Please help me to solve the problem Permanently .
try flashing another rom
ipois0n1 said:
try flashing another rom
Click to expand...
Click to collapse
He said that he flashed custom roms.
I don't really know what to say since it happens on different roms. That means it can't be a software problem. Unless it's cause by software unaffected by flashing other roms
You have clearly established that it is a hardware issue because you are getting consistent results in software across roms. Everyone else can state to you most highly elusive issues in roms are solved by clearing dalvik cache and factory reset and in extreme cases deleting user data from the recovery. That hasn't worked so it can't be a software issue. Your audio processor is even lagging as you say even when it is operating within its manufacturer specifications in a newly installed rom. Unless you can trace back what you could have changed unknowingly on a hardware level, trying to do it on a software level is futile, its not meant to be as complicated as your thought line makes it. Surely..... you took it to as Samsung Service Centre, unless you can prove that you ran hardware lab tests showing clearly that your individual audio hardware components aren't failing by showing that they are yielding manufacturer hardware specifications at every test, you are going round in circles.
Hardware failure occurs on 3 levels:-
1) Total instant failure with no temporary workarounds
2) Noise suppression failure (Introduction of noise)
3) Waning hardware performance.
Yours seems to fall in the 3rd option. The unfortunate bit is that the audio hardware processor is located on the larger board (motherboard) as a fused component and not on the easily replaceable flex daughter board below the speaker. Unfortunately you might end up forking out that Rs7k eventually. Samsung should have designed the phone in such a way that you don't need to replace the entire mobo for such an issue.
That's the detailed and informed explanation. I am impressed by your knowledge. Thanks for replying .
Hi, ever since I got my G928T I've been having an extremely strange problem where video and audio will not play (regardless of source). This means nothing out of the speakers , and in the case of YouTube, the video being frozen on the first frame.
I've done a factory firmware reset through Kies, and am now rooted running the new custom kernel released a few days ago. I also converted /system, /data, and /cache to f2fs.
However, regardless of what I do, the problem persists.
The only way I've been able to do anything about this problem is by placing a phone call and then ending it. I have no idea why, but this will always fix the audio and sometimes the video for a short period of time.
Does anyone have any ideas as to why this is happening? The times when the phone call doesn't fix it are extremely annoying; I practically run my life on my phone and the inability to play media isn't a good thing.
Thanks!
A little more detail with the calling: every single time I want to play a different YouTube video, I have to open the dialer, place a call, and go back to YouTube for the video go begin playback.
Does anyone have any ideas? I'm still trying to find a solutuon!
I dont know i mean trying to find the answer does anyone know this plz give the answer ok
Furthermore, this issue isn't solely audio and video, it's every single sound throughout the OS (including keyboard clicks and tap sounds).
Very odd, I really don't know what to do :/
MAY HAVE FOUND A FIX!! I disabled AdaptSound and SoundAlive with Titanium Backup and I've yet to experience any issues.
This may be what we need!
Let me know if it works for you guys!
I also installed Viper4Audio, and used force enable for the super high audio quality driver.
EDIT: Does not seem to always work; instances of failure have still ocurred
They do, however, seem to be somewhat less frequent...
Good luck everyone!
So a bit more info: ever since installing Viper and disabling said apps via Titanium Backup, I find that most of the time I simply need to press the lock button when the song audio/video isn't working and that'll fix it. I have no idea why turning the screen off would make the phone to play the sound, but that's where I'm at now..
I am experiencing random cut outs of audio during media playback through the speaker. Bluetooth and headset working fine. Notifications and other sounds working fine. Mainly during video playback, streaming and video stored on device, the sound plays for a few seconds then cuts out. I didn't have this issue before the most recent OTA update. I have tried factory resets, rebooting, wiping cache, even custom roms. Does anyone else have this issue? What is the solution?
I have the same issue as you. GS7 Edge Verizon. I can't find any solutions out there yet :crying:
Same issue. The only thing that I can add is that when the speaker cuts out, if I switch to phone, make a call, and then put the call on speakerphone, then hang up, the problem is fixed for a few minutes.
Does anyone have a solution for this? Surely its a common issue. Unless my phone is on charge I can't use apps like spotify, listen to podcasts or radio unless I keep the screen on.
Any luck?
I have the issue on a sm-g930F. Samsung support just says i should send them my device but thats not my plan. I called them and sayed i want a update of the firmware but they refused me and just sayed i have to send it to them because they can not make a update without my device is seen. I really hope someone sends his device to them that we can get a new firmware . Iam on android 7.0 official samsung update but this bug is in 6.0 the same .
Anyways i need a soöution for this. Its a softwarebug i know, because nexus 6p users and nexus 5 users expirienced the same ****in error. Please help out.!!!
I was experiencing audio pause or stopping after an OTA upgrade to Nougat on my stock S7 Edge Duo (G935FD), when using Pocket Casts podcast app to play files stored locally on internal memory. This seemed to happen primarily when using wired headphones or bluetooth speaker, and some minutes after the phone screen turned off.
I tried wiping the app cache, reinstalling the app, wiping phone cache, full phone wipe, reinstall stock Nougat via ODIN, TWRP & rooting phone, disabling Samsung App Power Saving via Titanium Backup (com.samsung.android.sm / com.samsung.android.devicesecurity). Only when I booted into SAFE MODE did the problem go away. So I used TB to disable pretty much everything I could recognise as an app I had installed.
Eventually, after much tinkering I seem to have narrowed it down to some combination of Quick Connect, Google Chrome and Android System Webview. I have disabled QC and Chrome and I no longer have any audio issues. When I unfreeze/freeze Chrome or Android System Webview I get an audio issue as the app freezes/unfreezes.
I had same problem and ı thought this problem can be related to an app ı installed. And it was. When i uninstalled Sputnik news. My problem had gone. If u have it, uninstal. If u dont have, may be one of other app causes. Try uninstalling each app, and find the app causes this problem
Hello.
My friend got a nexus 6p one year ago. One month ago he started to have problem. He was on stock rom
-First when he pressed the touch screen he heard small weird noises (hard to describe)
Then progressively :
-Speaker stopped working
-he could not play youtube video in you tube app : a weird error message (every time different) appeared. Gallery videos don't work as well
-But weirdly enough video played in the web browser including youtube videos, works, still without sound.
-He cannot make calls
-Jack plug doesn't works either, but he can use his Bluetooth headphones
We tried to install a custom rom (lineage os). We succeeded, but the above problem appeared again.
Then we flashed the factory image [url]https://developers.google.com/android/images[/URL] for nexus 6p. We also succeed but the above problem appeared again.
Thanks in advance for your help
ilininja said:
Hello.
My friend got a nexus 6p one year ago. One month ago he started to have problem. He was on stock rom
-First when he pressed the touch screen he heard small weird noises (hard to describe)
Then progressively :
-Speaker stopped working
-he could not play youtube video in you tube app : a weird error message (every time different) appeared. Gallery videos don't work as well
-But weirdly enough video played in the web browser including youtube videos, works, still without sound.
-He cannot make calls
-Jack plug doesn't works either, but he can use his Bluetooth headphones
We tried to install a custom rom (lineage os). We succeeded, but the above problem appeared again.
Then we flashed the factory image [url]https://developers.google.com/android/images[/URL] for nexus 6p. We also succeed but the above problem appeared again. Thanks in advance for your help
Click to expand...
Click to collapse
The 6P has two speakers, and they wouldn't both fail at the same time. Sounds like he's damaged the phone somehow. The audio jack and speaker output both not working seem to back this up. I've seen the headphone jack part available separately, and there are guides available to replace it. Before flagging it as a hardware issue and opening the phone up, you want to make sure you wiped the phone completely by formatting the partitions (system, userdata, cache) and use the flash-all.bat included with the full Google image. There is a remote chance it is software related, but I doubt it.
You could always flash a custom kernel, use a kernel manager app to turn off the large core cpu and see if the problems go away. If they do its related to the build problem that causes the 6P to boot loop but those particular symptoms aren't familiar. It's still worth a try if flashing the stock image doesn't fix the problem.
jhs39 said:
You could always flash a custom kernel, use a kernel manager app to turn off the large core cpu and see if the problems go away. If they do its related to the build problem that causes the 6P to boot loop but those particular symptoms aren't familiar. It's still worth a try if flashing the stock image doesn't fix the problem.
Click to expand...
Click to collapse
You mean disabling the big CPU ?
ilininja said:
You mean disabling the big CPU ?
Click to expand...
Click to collapse
Yes. You can always turn it back on but turning it off apparently fixes the permanent boot loop problem on the Nexus 6P. If the problems you are describing are related to the same build problem then turning it off might make them go away. Sometimes people's phones would start acting odd before going into the permanent bootloop. That phone could be on its way there.
this is purely a guess but the problem may be hardware related with the headphone jack. it could have a physical short somewhere. if thats the case the device may think a headphone jack is being used and wont play through speakers because its being told its plugged in. But wont play because of some physical short or an open.
My Asus Zenfone Max Pro M1 has been giving me wierd problems lately. It is running on stock Android and never meddled with any software. I was just speaking to someone over phone and it suddenly rebooted.
Ever since on trying to make a call, the phone hangs up, shows System UI and Phone not responding and reboots. No application is able to play any video. It just stays up as paused. No sound is coming out from any apps.( Tried checking the ringtone for basic sounds and stuff). Everything else works perfectly. No signs of lag. This message is being written from the device itself.
These are what I tried to do :
1. I did a factory data reset, wipe cache.
2. Tried reverting back to previous update.
3. Reflashed the Entire ROM using the flashall_aft.cmd.
Same issues coming up. I am sensing some hardware issue. Not dropped , neither had any liquid damages. All happened suddenly.
Kunal_456 said:
My Asus Zenfone Max Pro M1 has been giving me wierd problems lately. It is running on stock Android and never meddled with any software. I was just speaking to someone over phone and it suddenly rebooted.
Ever since on trying to make a call, the phone hangs up, shows System UI and Phone not responding and reboots. No application is able to play any video. It just stays up as paused. No sound is coming out from any apps.( Tried checking the ringtone for basic sounds and stuff). Everything else works perfectly. No signs of lag. This message is being written from the device itself.
These are what I tried to do :
1. I did a factory data reset, wipe cache.
2. Tried reverting back to previous update.
3. Reflashed the Entire ROM using the flashall_aft.cmd.
Same issues coming up. I am sensing some hardware issue. Not dropped , neither had any liquid damages. All happened suddenly.
Click to expand...
Click to collapse
I think it is a hardware problem. Go to the service center and repair the phone.
Exact same issue
Kunal_456 said:
My Asus Zenfone Max Pro M1 has been giving me wierd problems lately. It is running on stock Android and never meddled with any software. I was just speaking to someone over phone and it suddenly rebooted.
Ever since on trying to make a call, the phone hangs up, shows System UI and Phone not responding and reboots. No application is able to play any video. It just stays up as paused. No sound is coming out from any apps.( Tried checking the ringtone for basic sounds and stuff). Everything else works perfectly. No signs of lag. This message is being written from the device itself.
These are what I tried to do :
1. I did a factory data reset, wipe cache.
2. Tried reverting back to previous update.
3. Reflashed the Entire ROM using the flashall_aft.cmd.
Same issues coming up. I am sensing some hardware issue. Not dropped , neither had any liquid damages. All happened suddenly.
Click to expand...
Click to collapse
Bro, Facing the exact same Issue. I even tried flashing custom ROM and the problem still persists. Did you fix it? I can't go out because of the Virus as of now.
Vikisk21 said:
Bro, Facing the exact same Issue. I even tried flashing custom ROM and the problem still persists. Did you fix it? I can't go out because of the Virus as of now.
Click to expand...
Click to collapse
Hello There, I received my phone from the service centre today. It is still the same as before. No improvement. What bugs me is that everthing else works fine. I checked playing PUBG too. Except audio all was good. The service centre was keen on changing the board. Did you find any sloution.
Kunal_456 said:
Hello There, I received my phone from the service centre today. It is still the same as before. No improvement. What bugs me is that everthing else works fine. I checked playing PUBG too. Except audio all was good. The service centre was keen on changing the board. Did you find any sloution.
Click to expand...
Click to collapse
Edit:
It seems that if I pull up any video through MX Player it starts playing, without audio though. The audio button shows audio track as disabled and doesn't allow me to change it to Track 1.
I believe, if am not wrong, my device is unable to process audio anywhere. Do you think any part of the motherboard is at fault and could it be tweaked for that??
Kunal_456 said:
Edit:
It seems that if I pull up any video through MX Player it starts playing, without audio though. The audio button shows audio track as disabled and doesn't allow me to change it to Track 1.
I believe, if am not wrong, my device is unable to process audio anywhere. Do you think any part of the motherboard is at fault and could it be tweaked for that??
Click to expand...
Click to collapse
If I access YouTube through Google Chrome in desktop mode,videos start playing.
So basically any app that processes audio along with video isn't working. For eg: Whatsapp vidoes work if I play them via MX Player but no in the app.
Hence I can't place or receive calls too.
I guess MX player decodes audio seperately, so it plays videos well.
Kunal_456 said:
If I access YouTube through Google Chrome in desktop mode,videos start playing.
So basically any app that processes audio along with video isn't working. For eg: Whatsapp vidoes work if I play them via MX Player but no in the app.
Hence I can't place or receive calls too.
I guess MX player decodes audio seperately, so it plays videos well.
Click to expand...
Click to collapse
At this point, The phone is basically a paperweight
Have to buy something else it looks like
Vikisk21 said:
At this point, The phone is basically a paperweight
Have to buy something else it looks like
Click to expand...
Click to collapse
Yes!!!
Although I'm using it for scrolling through Facebook, Instagram (videos without audio ofcourse), for reading journals and minor gaming.
Using a spare one for calling . Serves my purposes for now.
Will tell you if there's any development.