WiFi Problem: sleep after minutes - Elephone S7 Questions & Answers

Hello every one, this is my problem with Elephone S7:
When activated, the WiFi, after a few minutes goes on standby and no longer works.
can you help me?
my best regards

Hello,
i can not confirm this problem but have you checked your wifi-settings on your phone. May its defined that your phone wont let WiFi activated in stand-by.
You can check this under "advanced" option in wifi settings.
What means "No longer Works"? Did the phone lost the complete connection - no signal?
Has your phone still an ip-adress? You can also Check this under advanced in wifi settings.
What IP-address lease time is configured on your wifi router?
Best regards

donlg said:
Hello,
i can not confirm this problem but have you checked your wifi-settings on your phone. May its defined that your phone wont let WiFi activated in stand-by.
You can check this under "advanced" option in wifi settings.
What means "No longer Works"? Did the phone lost the complete connection - no signal?
Has your phone still an ip-adress? You can also Check this under advanced in wifi settings.
What IP-address lease time is configured on your wifi router?
Best regards
Click to expand...
Click to collapse
for no longer works i mean that i've turn off, and again on, to use again WiFi, but after minutes i've again off and on
In wifi settings the option for wifi in "always on".
i've an ip address on the phone, and my router works wit other smartphone/tablet android.
sorry for my english

I bought an Elephone S7 recently and have similar problems. This is more prominent when wifi signal is weak. Very annoying.
In general, I get very poor WIFI performance. I compared with my wife's old HTC M8 and S7's performance is 5 to 10 times slower.
I am trying to return it.

ZeeshanGhalib said:
I bought an Elephone S7 recently and have similar problems. This is more prominent when wifi signal is weak. Very annoying.
In general, I get very poor WIFI performance. I compared with my wife's old HTC M8 and S7's performance is 5 to 10 times slower.
I am trying to return it.
Click to expand...
Click to collapse
i think a lot of elephones s7 come with problems
especially in wifi, wifi for me in front of router works nice, but i a moove a little to a division or something i lost almost all signal of download, uplodad stays fine, this is very weird
some bugs in the rom, some lag
camera is very bad and also the software is even worst
dont buy this phone

Related

Wifi sucks :(

Hi all,
I just got my device, and still thinking whether to send it back in 7 days. My main complain is the wifi. I have never seen more than 2 bars (out of 4) signal strength, even when sitting 2 meters from the router. Moreover it always drops the connection. I realized it when I tried to use IE for browsing, since that doesn't tolerate it and I keep getting the connection lost messages. Seems that Opera can live with it, but I see when the connection dropped during the page load. Youtube watcher also cannot manage to download videos when the signal is dropped.
The Tx/Rx rate also changes chaotically from 1Mb/1Mb to 54Mb/36Mb.
Before you ask: the Power Mode of wifi is set to "Best Performance", since this is the only way it is usable.
Anybody else with similar experiences?
Any solution?
I really appreciate any help, I would like to keep it!
I have no problems what-so-ever with the wifi on my D2...
It runs very well, in all applications that can use it.
- and I have full signal when I am within 5 meters of the router.
I haven't changed any settings on the device, and the router is running on WPA2-PSK at a channel not used by any of my neighbours.
Maybe you have many wireless networks in your area?
Hi,
I have more or less your problems (I opened a thead about it the day I unpacked my D2 but wasn't really condiderated). Here's my condition: I have 3 HTC devices...Artemis-->regular functioning (balanced power), TytnII-->Power Performance MUST be set to high performance, Topaz..well I could connect with balanced power but since I upgraded radio I have to keep it set to best performance, otherwise I would get "fake" connections (connection established but no data taffic). I don't really bother to have to set it like that because the connection is dam fast, which compensates the higher power consumpion.But beside this, I must say that my router is not very friendly with my D2,e.g. when I don't get a connection,I restart it and it works (this must have to do with DCHP service). I have much less trouble connecting alsewhere. So ,what to say? Try to change radio...Do you have other wireless devices working regularly in the same area?Do you have an original rom?You could also try to change wifi channel..would be happy to help
Hi,
Thank you for the answer. I have original ROM, just checked the radio, it is: 3.43.25.19. I didn't experience "fake connections" when it is connected, it is so .
I cannot change the wifi channel, the same router is used by others. However it cannot be the cause of my issues since my notebook's network works fine on the same router.
Changing the radio... seems a good idea. It is my very first smart device, I even thought that this version number was for the hardware, not the software . I will find out how to do it, maybe give it a try. Hope it is an officially supported action .
Hi Lamsebamsen,
The TD2 sees 4 wifi networks, my notebook sees 8. Is it many or not? I think the 4 which the TD doesn't see is many .
foldip said:
Hope it is an officially supported action .
Click to expand...
Click to collapse
I'm afraid not, as you would have to HardSPL your device first. There would still a way to get back to your original configuration but I don't know if you are prone to do so, that depends on how much responsability you can take on your device (is it from work or..). Another thing to try is to manually configurate your connection (e.g. assign D2 always the same IP, but watchout for network collisions!router should be set aswell)

WLAN-connection hanging every 30 mins

I got my 7.7 yesterday. All is working great, but about every 30 minuttes of use, the WLAN-connection hangs. The WLAN-icon stays lit, but the tab is not able to send/receive data. To get it to work again, I have to disable WLAN and then enable again. It then works for about 30 more minuttes.
I have not installed any task-killers or battery-enhancers etc..
The router is a D-Link DIR 555. I use several PCs and Phones on the same router without losing connections ever. Encryption-type is WPA2.
Any ideas?
Bro here is the same problem really confusing me evrytime the wlan disconnects.
Have you checked that your WLAN settings do not put the tablet wifi to sleep ?
Settings -> Wireless and Networks -> Wi-Fi settings -> Wi-Fi sleep policy
I'm having the same problem here, and my wifi policy is set to never, so when that happens I have to turn off/on wifi.. not good!.
I have the LTE version, but am running it without a data plan. I have the same issue with WIFI. The connection will hang after 30min to an hour of use. It is VERY annoying. I ran Speedtest, and i get an interesting result, over wifi i get a very fast download speed (15+Mb/s) but my upload totally hangs. It just sits there. On the same wifi, with my Galaxy Nexus, i have no problem with download or upload.
I've seen several threads across the internet about the problem, and no one seems to really know why. Some people say you need to change settings in your router, and it isnt the Galaxy 7.7's fault, but, i don't know if I buy that. I have the same problem at the Airport, and, i cannot exactly go and change the router config there. I am hoping that there will be an update to the firmware for the wireless radio, either separate or with ICS.
WIFI Problems Solved!!!
Hi,
I had the annoying wifi problem. It would work really fast for a few minutes and decide to stop working all of a sudden.
I fixed the problem by setting the maximum Router output to 54mbps G. Seems like the galaxy tab 7.7 does not like the N settings.
Now it works flawlessly and I will just use it at G speeds until Samsung provides an update. (I really do not notice the difference in speeds between G and N. Just the peace of mind that it will work every time.)
I hope that solves some of the other users' problems.
rogers73 said:
I got my 7.7 yesterday. All is working great, but about every 30 minuttes of use, the WLAN-connection hangs. The WLAN-icon stays lit, but the tab is not able to send/receive data. To get it to work again, I have to disable WLAN and then enable again. It then works for about 30 more minuttes.
I have not installed any task-killers or battery-enhancers etc..
The router is a D-Link DIR 555. I use several PCs and Phones on the same router without losing connections ever. Encryption-type is WPA2.
Any ideas?
Click to expand...
Click to collapse
Same problem here on gtab 10.1, 7plus and note :S something wrong with samsung drivers
Sent from my GT-P7500 using Tapatalk 2 Beta-5

Problem with the WiFi

Hi all..
I bought this device SM-T230 yesterday and am not satisfied with the WiFi, it's very very weak, and I can't use the Internet unless am sitting near the adapter I can't use it from the other room, is it a major issue with the device or just mine?
Turned out that the device keeps disconnecting and reconnecting continously every few seconds, please help me.
iZoal said:
Hi all..
I bought this device SM-T230 yesterday and am not satisfied with the WiFi, it's very very weak, and I can't use the Internet unless am sitting near the adapter I can't use it from the other room, is it a major issue with the device or just mine?
Turned out that the device keeps disconnecting and reconnecting continously every few seconds, please help me.
Click to expand...
Click to collapse
go into wifi advanced settings and set frequency band to auto/5ghz/2.4ghz , experiment
or check you home for phone lines that aren't filtered
if you have been having weather troubles call your isp, it could likely be something at their end.
Is it just the tablet that has this problem or can you check with a laptop or a phone to see if that's the problem...
Sent from my SM-T230 using XDA Free mobile app
My Tab 4 7 inch has this same issue. The wifi is horrible on this device.
However, if you go into wifi settings
Forget the network
Add a new wifi
Manually add a network
Type in the Broadcast SSID and auth information
It's better - not "good" but better.
I can't use my chromecast 60% of the time without walking out my room to the router and starting the cast there. Network latency is insane. I have 10 or 15 other wifi devices and they are all fine. It's just the Tab 4 that has an issue.

Wifi disconnects and reconnects constantly

Hi,
just had the phone for an hour and almost right away after first setup the wifi radio disconnects/turns off and re-connects/turns on automatically every 20 seconds or so. No matter wich network I try.
Working fine with my S7 Edge laying here beside me, never had problems. I have three different networks around me I can try out.
Anyone had the same problem? I can find som info about this exact issue for the S7 Edge for some, but no solution from that works on the S8..
N
this is an old problem S7 had
you need to toogle in settings > connectivity > wifi > advance > smart network swithc OFF
i think this was - but dont remember well since it was a while ago - but basically you need to turn off the option of phone switching between phone and wifi data
Having the exact same problem with my Ubiquity wifi network (ie, not some janky cable company router) with my just-booted up S8. Smart switch was off by default, and after switching it 'on' and back 'off', no change.
This was the first thread I found on the topic, will update with any solutions.
gsxrjjordan said:
Having the exact same problem with my Ubiquity wifi network (ie, not some janky cable company router) with my just-booted up S8. Smart switch was off by default, and after switching it 'on' and back 'off', no change.
This was the first thread I found on the topic, will update with any solutions.
Click to expand...
Click to collapse
Make sure hotspot2.0 is off
Sent from my SM-G950U using XDA Labs
EvoTillIdIE said:
Make sure hotspot2.0 is off
Sent from my SM-G950U using XDA Labs
Click to expand...
Click to collapse
Yup, Hotspot 2.0 is off for me. I've restarted the phone and the wifi access point, and my Note 5 and S7 are working fine lol. Super weird!
EvoTillIdIE said:
Make sure hotspot2.0 is off
Click to expand...
Click to collapse
Many of those switches doesn't exist in my s8.
Incl hotspot.
pickles76 said:
Hi,
just had the phone for an hour and almost right away after first setup the wifi radio disconnects/turns off and re-connects/turns on automatically every 20 seconds or so. No matter wich network I try.
Working fine with my S7 Edge laying here beside me, never had problems. I have three different networks around me I can try out.
Anyone had the same problem? I can find som info about this exact issue for the S7 Edge for some, but no solution from that works on the S8..
N
Click to expand...
Click to collapse
Probably means you have virgin broadband like me ?
choccy31 said:
Probably means you have virgin broadband like me ?
Click to expand...
Click to collapse
Well I'm in Sweden and have no operator dependence. Neither for mobile or my home network (fiber connection owned by me).
This sucks though... I want this resolved
pickles76 said:
Well I'm in Sweden and have no operator dependence. Neither for mobile or my home network (fiber connection owned by me).
This sucks though... I want this resolved
Click to expand...
Click to collapse
Try downloading wifi analysis app and see what it's picking up. Maybe you could try changing your wifi channel if it looks low?
choccy31 said:
Try downloading wifi analysis app and see what it's picking up. Maybe you could try changing your wifi channel if it looks low?
Click to expand...
Click to collapse
No this has nothing to do with the routers or access points. I am 3 meters from the AP, its at 100% signal rate etcetera..
This has to do with Samsung and the software.
pickles76 said:
No this has nothing to do with the routers or access points. I am 3 meters from the AP, its at 100% signal rate etcetera..
This has to do with Samsung and the software.
Click to expand...
Click to collapse
Download the wifi analysis app and see what the phone picks up.
Also in wifi settings on phone disable sleep mode and put to always on!
choccy31 said:
Download the wifi analysis app and see what the phone picks up.
Also in wifi settings on phone disable sleep mode and put to always on!
Click to expand...
Click to collapse
As I wrote I've tried all that I'm afraid. All the things that was recommended for the trouble on the s7.
have u tried going to a free wifi spot (starbucks, mcdonalds) see if the issue persists - maybe is your router refusing connection
tim2london said:
have u tried going to a free wifi spot (starbucks, mcdonalds) see if the issue persists - maybe is your router refusing connection
Click to expand...
Click to collapse
As I wrote I have three different wifi to test with but yes makes no difference. This is a well known but not solved problem with Samsung phones.. three different makes of manufacturers, different settings with a/b/g/n and all show the same problems.
I also installed the small new update today for the firmware. Still same problem.
I'm guessing I'm about to get a replacement phone. I'll try that on Monday.
I'm not seeing the same problems with public wifi as I am with my Ubiquity Unify AC AP Pro access points at home - definitely weird.
When it is connected, I'm getting my usual 100mbps speeds, but it continues to drop regularly (not the every 10secs it did when I first powered it on, but every minute or so).
One thing that was mentioned was changing channel bandwidth from '40' to '20'... I don't see anywhere to do that on the S8?
gsxrjjordan said:
I'm not seeing the same problems with public wifi as I am with my Ubiquity Unify AC AP Pro access points at home - definitely weird.
When it is connected, I'm getting my usual 100mbps speeds, but it continues to drop regularly (not the every 10secs it did when I first powered it on, but every minute or so).
One thing that was mentioned was changing channel bandwidth from '40' to '20'... I don't see anywhere to do that on the S8?
Click to expand...
Click to collapse
Doesn't that mean on your router?
By changing the broadcast bandwidth from 40 to 20 you will increase the signal produced (same power is covering less channels)
Sent from my HTC One_M8 dual sim using XDA-Developers Legacy app
I had this happen on a UniFi UAP-AC-Pro network with my S8 as well. I turned off Nearby Device Scanning on the S8 under Settings-> Connections -> More Connection Settings and that seemed to fix it. Strangely, I did not have the issue on my home network which has a single UAP-AC-LR access point with an otherwise similar configuration. Not sure if this setting change was really a fix, or if I just temporarily got lucky.
If turning off Nearby Device Scanning doesn't work for anyone, it might be worth playing with other settings within your network such as Band Steering. Some of these require turning on advanced features within the UniFi controller. Also I would be curious to hear whether those who have issues are on networks with a single access point, or larger installs with multiple access points.
Very recently got the Samsung S8 and I'm having some wierd WiFi issues. When connecting to the network everything is fine i get almost maximum download/upload speeds(500/500) from my UniFi AP-AC-PRO. But after being connected for awhile 30-60mins the speed drops to around 30mbit downstream and upload around 200mbit. If i disconnect from the Wi-Fi and instantly reconnect i get full speed again. I've tried switching settings in the ap, went from everything on auto settings to static channel/transmit power and been trying vht40/80 but makes no difference. If i have smart network switching on i get disconnected and put on LTE instead. All my other devices have blazing WiFi speeds as usual. I'm gonna try turning of nearby device scanning and see if that helps.
I started a thread in the ubiquiti UniFi forum as well but i cant link that here(not enough posts on this xda account)
izeen said:
Very recently got the Samsung S8 and I'm having some wierd WiFi issues. When connecting to the network everything is fine i get almost maximum download/upload speeds(500/500) from my UniFi AP-AC-PRO. But after being connected for awhile 30-60mins the speed drops to around 30mbit downstream and upload around 200mbit. If i disconnect from the Wi-Fi and instantly reconnect i get full speed again. I've tried switching settings in the ap, went from everything on auto settings to static channel/transmit power and been trying vht40/80 but makes no difference. If i have smart network switching on i get disconnected and put on LTE instead. All my other devices have blazing WiFi speeds as usual. I'm gonna try turning of nearby device scanning and see if that helps.
I started a thread in the ubiquiti UniFi forum as well but i cant link that here(not enough posts on this xda account)
Click to expand...
Click to collapse
I'm having the exact same problem as you. Wifi connects at full speed at first, then after a while speed drops. Has gone down to 1Mbps numerous times. Disconnecting then reconnecting fixes it for a while then it starts all over again. I'm connected to a TP-Link AC1900 running dd-wrt. May try going back to stock firmware on the router to see if that helps.
So has anyone come up with a permanent solution to this? I'm in the same boat with my ac-ap-pro and s8+. Disconnects every 20 seconds or so.

S8 Internet connection may not be available issue

Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I had this problem when i first got my s8 from vodafone but when i got this latest update it's been good no issues with internet anymore.
I have this problem as well with my S8 from Verizon. Worked flawlessly for a week and them today I get this error. Very frustrating. I know the SMG955U from Verizon is already unlocked but is there any way to put the International ROM on the phone seeing that the Verizon and the International are the same?
I've tried all the resets etc and the WiFi connects but I get the 'Internet connection may not be available' message.
Update 27/04/2017
Thanks for the reply. My S8 developed some interesting issues including the switching on of 'do not disturb' mode intermittently and along with the Wi-Fi issue the mobile data was failing in areas where a full 4G signal was present. Rebooting, resetting etc did not resolve the issue and I returned the phone to CPW for advice. The staff at the Glasgow store wasted no time and exchanged it on the spot after some negotiation with their technical service centre. Full marks to CPW for the prompt service and I can report that all of the previous issues have now been resolved with the replacement handset. I thought it worthwhile to post this information so that others who experience similar issues may be able to get a similar resolution.
Poor WIFI performance
I also have issues with the wifi of the phone, /i will get the terminal replace some time today or next week.
1. WIFI keeps disconnecting, actually it's flapping connct&disconnect for 5-10 min until it finally connects, on this matter I have seen on the acces point that it tried to allocate an ip from an unknown without asking DHCP server for an IP renew it actually tries to alocate itself the last known ip, and clearly disconnects because of lack of internet access, this happens normally as power saving mode is on, disabeling power saving and assigning a static ip on the phone seems to resolve the issue.
2. poor wifi signal... no fix for this thus far
- i have 580Mbps speed connection on my S5 and only 120-240Mbps on my S8, steaming not working and connection in general very bad, time ots and stuf, although I position myself at 10cm away from the wifi router antenas i only get 540Mbps signal, although I have an AC1750 router , s5 gets 840 in the same spot... I think the modem(that is part of the Exynos chipset) does not work wekll with Atheros based AP´s , I have an Archer C7 with 2.4ghz QCA9558 chipset capable of 450 Mbps theoretical speed, but only uses 2 antenas as s8 only has 2 from my knowledge and reaches a max of 140Mbps(should of connected at 300Mbps at 10cm in theory ) with the s8 and QCA9880-BR4A on the 5ghz side of things with a theoretical speed of 1300Mbps should work at 866 with the S8 because of the 2 antenas of the S8.
phone changed 90% of problems fixed
Hello, just got my phone replaced, tha new unit has way better wifi signal considering I hace atheros router and the phone has broadcom 43xx chipset... worth considerign changing to a broadcom router...
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect.( It requires to be entered manually) Problem will be solved.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect. Problem will be solved.
@Saurav913 doesn't work your tip,but my wifi drop too much especially in stanby (set it on always option) and till I wake up my phone i don't have wifi again with router Vodafone revolution..
Change the DNS...
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
---------- Post added at 01:24 AM ---------- Previous post was at 01:20 AM ----------
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
I have same problem and it is very annoying. I got 2 S8 plus and both have the problem.
There are 3 WIFI Router that covers my house. I have problems saying internet might not be available every time I connect. This is very annoying. Other Phones in the house like Iphone do not have the problem.
What I noticed is that the IP range of my router is:
192.168.1.1
But my S8 says he is connected but the IP is
192.168.0.100
Anyone have same problem?
Thanks!
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I found a quick work around on how to fix this temporarily until Samsung issues a patch.
just turn off 5ghz SSID broadcasting and you should be ok for now.
here is a quick how to video i made on just in case.
https://youtu.be/Nu5FjDPLn-M
I'm having a very similar problem with my home WiFi and my Verizon S8+ I bought from Samsung's website. I've tried switching from DHCP to static and entering all my info. No luck. I've also switched my dns1 to 8.8.8.8 and dns2 to 8.8.4.4, and my WiFi router is set to 2.4ghz only. No success in resolving the issue. Currently my phone will show the "internet may not be available" with the added exclaimation point for a few minutes when first connected, then the exclaimation goes away and I'll have regular full speed internet for around 25-45 seconds before it goes back to a non-internet state. Any suggestions?
Try changing in your router the security setting. If your using WPA2 AES/TKIP, change to just WPA2 TKIP and see if this works for you...
I was having the same exact issue for months. I changed to TKIP only and have been rock solid ever since. No more ! at all... I'm gonna switch to just AES today and see how that works.
Changed to WPA2-AES and within the hour had ! back and no internet. Went back to TKIP and rock solid again. Looks like a possible bug with AES to me. Sticking with wpa2-tkip setting for now.
I'm having this same exact issue.
Anyone who knows what to look for to fix this, what info or files do you need from me? I'm at the end of my tether with this ****
I am having the exact same issue on my galaxy tab s2, even on the replacement. Due to the being such an intermittent problem, it wouldn't do it when Samsung support checked it out...
This happens on both 2.4 ghz and 5 ghz frequency for me. I've tried downloading a wifi fixer, I've reset network settings, and turned off nearby device scanning. I've also tried doing what a forum suggested by changing the ip settings from dhcp to static but it wouldn't connect to wifi at all. Not sure what else to try...
I read that it may be due to nougat 7.0 software. I was suggested by Samsung to first put the tablet on safe mode (this disables third party apps, and would reveil if an app was causing the problem) but the problem still persists. Also did a hard reset on the first tablet I had but it still done the same problem...
I always thought that this was a is problem in 7.0, and was addressed in 7.1. Hopefully, when the next major update comes out, this issue will be resolved.
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
Heya all. First post I guess
Edit: Gah it was the second. I have to controll myself better and not spam.
So I had the same problem and tried more or less all.
My "solution" was to disable the firewall on the router which means some settings/security there was triggered. My guess is that it's the "Smart Network connection" that trigger it if the phone have both poor Wi-Fi and 4G. It then jumps back and forward = firewall detect strange behaviour and block. That's why there are so many strange "fix" related to the router - hidden network - no security - disable 5Ghz and so on.
Can someone please test asap as I have a plan But if it's not this to test
JayJayaa said:
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
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