Problem with the WiFi - Galaxy Tab 4 Q&A, Help & Troubleshooting

Hi all..
I bought this device SM-T230 yesterday and am not satisfied with the WiFi, it's very very weak, and I can't use the Internet unless am sitting near the adapter I can't use it from the other room, is it a major issue with the device or just mine?
Turned out that the device keeps disconnecting and reconnecting continously every few seconds, please help me.

iZoal said:
Hi all..
I bought this device SM-T230 yesterday and am not satisfied with the WiFi, it's very very weak, and I can't use the Internet unless am sitting near the adapter I can't use it from the other room, is it a major issue with the device or just mine?
Turned out that the device keeps disconnecting and reconnecting continously every few seconds, please help me.
Click to expand...
Click to collapse
go into wifi advanced settings and set frequency band to auto/5ghz/2.4ghz , experiment
or check you home for phone lines that aren't filtered
if you have been having weather troubles call your isp, it could likely be something at their end.

Is it just the tablet that has this problem or can you check with a laptop or a phone to see if that's the problem...
Sent from my SM-T230 using XDA Free mobile app

My Tab 4 7 inch has this same issue. The wifi is horrible on this device.
However, if you go into wifi settings
Forget the network
Add a new wifi
Manually add a network
Type in the Broadcast SSID and auth information
It's better - not "good" but better.
I can't use my chromecast 60% of the time without walking out my room to the router and starting the cast there. Network latency is insane. I have 10 or 15 other wifi devices and they are all fine. It's just the Tab 4 that has an issue.

Related

Wi-Fi auto connect issues

I am having problems with my Nexus 4 not automatically connecting to Wi-Fi. This is particularly annoying as I only live a few minutes from Uni so I spend the day cycling between my home network, uni network and 3G and set tasker to do things based on where I am. However, I look at my phone it tells me I have plenty of wifi signal yet it hasn't connected. This means I either have to switch the wi-fi off and on (which seems to take longer than it should to switch back on) or reboot the phone. After this it will connect fine. Is this a software issue? Or something that is just wrong with my phone?
Cheers
I too have wifi connection problems with my Nexus 4. I can get it to connect, but it won't reconnect. Not only does it not reconnect, it doesn't even detect that the network it was just configured to connect to is sitting right in front of it.
I've tried using Wifi Analyser, and it will show all the wifi signals in my area including those of my neighbours across the street, but it simply doesn't even show my wifi signal. Oddly in Settings, sometimes my wifi signal is not listed at all (reflecting Wifi Analyser's view), and sometimes it is listed but shown as 'Not in range'. It is very frustrating, and the only reason I have not yet RMA back to Google is I have a slight hope that the next update (4.2.2) will fix it.
Needless to say, I have a number of other devices at home (Lenovo and HP laptops, iOS tablets and phone, Windows RT tablet, Windows Phone, and Nexus 7) all of which connect to my home network OK. It is clearly a bug in the Nexus 4.
I had the same problem as you guys, i flashed Franco Kernal and it works a treat now.
Not forgetting the extra battery life the kernel provides.
I suggest trying it out.

WiFi randomly stopping

Hi guys, I'm having problems with my WiFi. My WiFi is randomly disconnecting. When I go to WiFi settings it only shows me 1 network (the 1 I'm connected to). It says me the network is saved and some security details. When I turn WiFi off and on it shows me all the networks in my region again and says I'm connected.
This problem seems to appear more frequently in the evening.
SmoothROM
Motley kernel
Sent from my Nexus 7 using xda premium
sdelange99 said:
Hi guys, I'm having problems with my WiFi. My WiFi is randomly disconnecting. When I go to WiFi settings it only shows me 1 network (the 1 I'm connected to). It says me the network is saved and some security details. When I turn WiFi off and on it shows me all the networks in my region again and says I'm connected.
This problem seems to appear more frequently in the evening.
SmoothROM
Motley kernel
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Using static IP may solve your disconnecting problem. But I haven't faecd the rest.
sdelange99 said:
Hi guys, I'm having problems with my WiFi. My WiFi is randomly disconnecting. When I go to WiFi settings it only shows me 1 network (the 1 I'm connected to). It says me the network is saved and some security details. When I turn WiFi off and on it shows me all the networks in my region again and says I'm connected.
This problem seems to appear more frequently in the evening.
SmoothROM
Motley kernel
Click to expand...
Click to collapse
Get WiFi Analyzer and look for overlapping APs in the signal strength per channel view (the one with the 'hills'). Chances are this is your problem. If possible change your AP to a less busy channel. Also walk and pause through your home with it to 'bad' spots. I have more disturbing APs from neighbours in one side of my house compared to another.
Rhian said:
Get WiFi Analyzer and look for overlapping APs in the signal strength per channel view (the one with the 'hills'). Chances are this is your problem. If possible change your AP to a less busy channel.
Click to expand...
Click to collapse
This is good advice. Find the strongest channel and use it by changing the channel in the router settings.
Groid said:
This is good advice. Find the strongest channel and use it by changing the channel in the router settings.
Click to expand...
Click to collapse
My dad did this already. We have 2 modems to extend range, the 2nd one automatically connects when coming close. Is it possible that my room (where i experience the problem a lot) is at the border of connecting with the 2nd one?
Sent from my Nexus 7 using xda premium
Signal is main issue, why not try some signal enhancing adopters or maybe problem is battery apps like juicedefender which automatically disconnects WiFi..

[Q] Wifi keeps reconnecting

My S4 keeps reconnecting to my wifi for some reason. I get the toast notification saying "Connected to <SSID>" that will sometimes pop up every 5-30 seconds, but it never goes more than 30 minutes without doing it. My router is an Asus RT-AC66U. I've tried forcing 2.4Ghz only, 5Ghz only, changing the preamble (short, long, auto), changing the channel (manually specifying each channel, and also tried auto), and even manually assigning an IP address on the phone. None of these things help.
I have "check for internet service" under the advanced wifi options disabled, and also have it set to keep wifi on during sleep.
The phone shows Very Good signal quality. Using wifi analyzer shows a signal strength of between -45 to -68 db, depending on what room I'm in, so that's definitely not the issue. It even does it sitting in the same room as the router. No other devices have an issue, including my roommate's S3.
I can fix it by turning off wifi power save mode (*#0011#), but then my phone heats up quite a bit whenever I'm using it, and my battery drains at 10%/hour even when I'm not connected to wifi. So that's not really a solution.
Is there any other fix for this? It's a bit ridiculous. I'll load a webpage and it'll interrupt halfway through when it re-connects to wifi. Since it keeps reconnecting to wifi, it causes all the phone's connections to be re-initiated, and also seems to trigger Google Services to update the phone's location. This results in Google Services (NetworkLocationLocator) holding a wakelock for 1/3 of the time.
any replies please?
The issue has mostly gone away with the new firmware. Also, disable WMM power saving on your router. That really seems to help a lot. Lastly, if that still doesn't help, disable IPv6 on the phone if it's enabled on the router (this requires root, and has to be done every time wifi connects. I used Tasker for it. But with the latest firmware it's not necessary for me).
thank you for your advices but I have the latest firmwar and rest of the advices dont work for me. I dont want to root it also.
Looking for a normal way to solve this issue, not to send to repair.
Help please
Sent from my GT-I9500 using xda app-developers app
kertenkele said:
Help please
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
May be a fix?
1) type *#0011#
2) press menu button and select wifi
3) turn off power saving mode
4) restart
Alternative
1) download terminal emulator
2) type ping google.com
Credits to the one who discovered this.
It spends 10% more battery. this must not be the solution.
Any solutions ?
Sent from my GT-I9500 using xda app-developers app
I have the same problem but I think it is mainly caused by the router itself. I have TP-link and my neighbor has a Netgear router. When I connect to my neighbor it stays and never disconnects but when I connect to mine, it randomly drops and re-connects. I have read on some forums that if you set router to one mode B, G or N "only!" it may work. Also check out advanced router settings such as Beacon Interval, RTS Threshold and Fragmentation Threshold. (google these settings you may find some useful info)
One other option is to flash your router firmware with dd-wrt. But make sure your router is capable of such modification otherwise you may brick your router!!!
I guess when it comes to routers S4's are picky.

WiFi Problem: sleep after minutes

Hello every one, this is my problem with Elephone S7:
When activated, the WiFi, after a few minutes goes on standby and no longer works.
can you help me?
my best regards
Hello,
i can not confirm this problem but have you checked your wifi-settings on your phone. May its defined that your phone wont let WiFi activated in stand-by.
You can check this under "advanced" option in wifi settings.
What means "No longer Works"? Did the phone lost the complete connection - no signal?
Has your phone still an ip-adress? You can also Check this under advanced in wifi settings.
What IP-address lease time is configured on your wifi router?
Best regards
donlg said:
Hello,
i can not confirm this problem but have you checked your wifi-settings on your phone. May its defined that your phone wont let WiFi activated in stand-by.
You can check this under "advanced" option in wifi settings.
What means "No longer Works"? Did the phone lost the complete connection - no signal?
Has your phone still an ip-adress? You can also Check this under advanced in wifi settings.
What IP-address lease time is configured on your wifi router?
Best regards
Click to expand...
Click to collapse
for no longer works i mean that i've turn off, and again on, to use again WiFi, but after minutes i've again off and on
In wifi settings the option for wifi in "always on".
i've an ip address on the phone, and my router works wit other smartphone/tablet android.
sorry for my english
I bought an Elephone S7 recently and have similar problems. This is more prominent when wifi signal is weak. Very annoying.
In general, I get very poor WIFI performance. I compared with my wife's old HTC M8 and S7's performance is 5 to 10 times slower.
I am trying to return it.
ZeeshanGhalib said:
I bought an Elephone S7 recently and have similar problems. This is more prominent when wifi signal is weak. Very annoying.
In general, I get very poor WIFI performance. I compared with my wife's old HTC M8 and S7's performance is 5 to 10 times slower.
I am trying to return it.
Click to expand...
Click to collapse
i think a lot of elephones s7 come with problems
especially in wifi, wifi for me in front of router works nice, but i a moove a little to a division or something i lost almost all signal of download, uplodad stays fine, this is very weird
some bugs in the rom, some lag
camera is very bad and also the software is even worst
dont buy this phone

Wifi disconnects and reconnects constantly

Hi,
just had the phone for an hour and almost right away after first setup the wifi radio disconnects/turns off and re-connects/turns on automatically every 20 seconds or so. No matter wich network I try.
Working fine with my S7 Edge laying here beside me, never had problems. I have three different networks around me I can try out.
Anyone had the same problem? I can find som info about this exact issue for the S7 Edge for some, but no solution from that works on the S8..
N
this is an old problem S7 had
you need to toogle in settings > connectivity > wifi > advance > smart network swithc OFF
i think this was - but dont remember well since it was a while ago - but basically you need to turn off the option of phone switching between phone and wifi data
Having the exact same problem with my Ubiquity wifi network (ie, not some janky cable company router) with my just-booted up S8. Smart switch was off by default, and after switching it 'on' and back 'off', no change.
This was the first thread I found on the topic, will update with any solutions.
gsxrjjordan said:
Having the exact same problem with my Ubiquity wifi network (ie, not some janky cable company router) with my just-booted up S8. Smart switch was off by default, and after switching it 'on' and back 'off', no change.
This was the first thread I found on the topic, will update with any solutions.
Click to expand...
Click to collapse
Make sure hotspot2.0 is off
Sent from my SM-G950U using XDA Labs
EvoTillIdIE said:
Make sure hotspot2.0 is off
Sent from my SM-G950U using XDA Labs
Click to expand...
Click to collapse
Yup, Hotspot 2.0 is off for me. I've restarted the phone and the wifi access point, and my Note 5 and S7 are working fine lol. Super weird!
EvoTillIdIE said:
Make sure hotspot2.0 is off
Click to expand...
Click to collapse
Many of those switches doesn't exist in my s8.
Incl hotspot.
pickles76 said:
Hi,
just had the phone for an hour and almost right away after first setup the wifi radio disconnects/turns off and re-connects/turns on automatically every 20 seconds or so. No matter wich network I try.
Working fine with my S7 Edge laying here beside me, never had problems. I have three different networks around me I can try out.
Anyone had the same problem? I can find som info about this exact issue for the S7 Edge for some, but no solution from that works on the S8..
N
Click to expand...
Click to collapse
Probably means you have virgin broadband like me ?
choccy31 said:
Probably means you have virgin broadband like me ?
Click to expand...
Click to collapse
Well I'm in Sweden and have no operator dependence. Neither for mobile or my home network (fiber connection owned by me).
This sucks though... I want this resolved
pickles76 said:
Well I'm in Sweden and have no operator dependence. Neither for mobile or my home network (fiber connection owned by me).
This sucks though... I want this resolved
Click to expand...
Click to collapse
Try downloading wifi analysis app and see what it's picking up. Maybe you could try changing your wifi channel if it looks low?
choccy31 said:
Try downloading wifi analysis app and see what it's picking up. Maybe you could try changing your wifi channel if it looks low?
Click to expand...
Click to collapse
No this has nothing to do with the routers or access points. I am 3 meters from the AP, its at 100% signal rate etcetera..
This has to do with Samsung and the software.
pickles76 said:
No this has nothing to do with the routers or access points. I am 3 meters from the AP, its at 100% signal rate etcetera..
This has to do with Samsung and the software.
Click to expand...
Click to collapse
Download the wifi analysis app and see what the phone picks up.
Also in wifi settings on phone disable sleep mode and put to always on!
choccy31 said:
Download the wifi analysis app and see what the phone picks up.
Also in wifi settings on phone disable sleep mode and put to always on!
Click to expand...
Click to collapse
As I wrote I've tried all that I'm afraid. All the things that was recommended for the trouble on the s7.
have u tried going to a free wifi spot (starbucks, mcdonalds) see if the issue persists - maybe is your router refusing connection
tim2london said:
have u tried going to a free wifi spot (starbucks, mcdonalds) see if the issue persists - maybe is your router refusing connection
Click to expand...
Click to collapse
As I wrote I have three different wifi to test with but yes makes no difference. This is a well known but not solved problem with Samsung phones.. three different makes of manufacturers, different settings with a/b/g/n and all show the same problems.
I also installed the small new update today for the firmware. Still same problem.
I'm guessing I'm about to get a replacement phone. I'll try that on Monday.
I'm not seeing the same problems with public wifi as I am with my Ubiquity Unify AC AP Pro access points at home - definitely weird.
When it is connected, I'm getting my usual 100mbps speeds, but it continues to drop regularly (not the every 10secs it did when I first powered it on, but every minute or so).
One thing that was mentioned was changing channel bandwidth from '40' to '20'... I don't see anywhere to do that on the S8?
gsxrjjordan said:
I'm not seeing the same problems with public wifi as I am with my Ubiquity Unify AC AP Pro access points at home - definitely weird.
When it is connected, I'm getting my usual 100mbps speeds, but it continues to drop regularly (not the every 10secs it did when I first powered it on, but every minute or so).
One thing that was mentioned was changing channel bandwidth from '40' to '20'... I don't see anywhere to do that on the S8?
Click to expand...
Click to collapse
Doesn't that mean on your router?
By changing the broadcast bandwidth from 40 to 20 you will increase the signal produced (same power is covering less channels)
Sent from my HTC One_M8 dual sim using XDA-Developers Legacy app
I had this happen on a UniFi UAP-AC-Pro network with my S8 as well. I turned off Nearby Device Scanning on the S8 under Settings-> Connections -> More Connection Settings and that seemed to fix it. Strangely, I did not have the issue on my home network which has a single UAP-AC-LR access point with an otherwise similar configuration. Not sure if this setting change was really a fix, or if I just temporarily got lucky.
If turning off Nearby Device Scanning doesn't work for anyone, it might be worth playing with other settings within your network such as Band Steering. Some of these require turning on advanced features within the UniFi controller. Also I would be curious to hear whether those who have issues are on networks with a single access point, or larger installs with multiple access points.
Very recently got the Samsung S8 and I'm having some wierd WiFi issues. When connecting to the network everything is fine i get almost maximum download/upload speeds(500/500) from my UniFi AP-AC-PRO. But after being connected for awhile 30-60mins the speed drops to around 30mbit downstream and upload around 200mbit. If i disconnect from the Wi-Fi and instantly reconnect i get full speed again. I've tried switching settings in the ap, went from everything on auto settings to static channel/transmit power and been trying vht40/80 but makes no difference. If i have smart network switching on i get disconnected and put on LTE instead. All my other devices have blazing WiFi speeds as usual. I'm gonna try turning of nearby device scanning and see if that helps.
I started a thread in the ubiquiti UniFi forum as well but i cant link that here(not enough posts on this xda account)
izeen said:
Very recently got the Samsung S8 and I'm having some wierd WiFi issues. When connecting to the network everything is fine i get almost maximum download/upload speeds(500/500) from my UniFi AP-AC-PRO. But after being connected for awhile 30-60mins the speed drops to around 30mbit downstream and upload around 200mbit. If i disconnect from the Wi-Fi and instantly reconnect i get full speed again. I've tried switching settings in the ap, went from everything on auto settings to static channel/transmit power and been trying vht40/80 but makes no difference. If i have smart network switching on i get disconnected and put on LTE instead. All my other devices have blazing WiFi speeds as usual. I'm gonna try turning of nearby device scanning and see if that helps.
I started a thread in the ubiquiti UniFi forum as well but i cant link that here(not enough posts on this xda account)
Click to expand...
Click to collapse
I'm having the exact same problem as you. Wifi connects at full speed at first, then after a while speed drops. Has gone down to 1Mbps numerous times. Disconnecting then reconnecting fixes it for a while then it starts all over again. I'm connected to a TP-Link AC1900 running dd-wrt. May try going back to stock firmware on the router to see if that helps.
So has anyone come up with a permanent solution to this? I'm in the same boat with my ac-ap-pro and s8+. Disconnects every 20 seconds or so.

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