Related
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
ekerbuddyeker said:
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Click to expand...
Click to collapse
and this is why I still have both my Note 7s, smh
Got told today at AT&T to keep my note 7 new shipments should be in Monday or Tuesday
I better be able to trade this crappie s7 edge for my note 7....can't tell people that you can have them do it then tell them they can't that's just messed up big time.
Sent from my SAMSUNG-SM-G935A using Tapatalk
AT&T has their exchange policy for the note 7 clearly posted on their site. They will honor the exchange back to note 7. This article is anything but official anyway so I wouldn't read too much into it.
ShrekOpher said:
Got told today at AT&T to keep my note 7 new shipments should be in Monday or Tuesday
Click to expand...
Click to collapse
Yup very true AT&T Store Manager is a friend of mines he said the same thing, then i Will replace mines even though there's nothing wrong with mine's.
Running On Samsung Galaxy Note 7 N930A Wicked Dark Carnage Edition Theme
I hope that's true. Don't like this edge too much and there's nothing else out there in would want.
This whole fiasco has really [email protected] me off. So much wasted time.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
Then looks like who ever wrote the article is just trying to start a panic.
Sent from my SAMSUNG-SM-G935A using Tapatalk
sharkattack99 said:
Then looks like who ever wrote the article is just trying to start a panic.
Click to expand...
Click to collapse
Click bait for sure
I've been to the AT&T store here in Dearborn 3 times in the last few days. First time then didn't seem to know why they weren't selling note 7 anymore. The second time (after I told them the first time) they still had no other information on it. Today I went in and told them I wanted a temporary 7 edge. Not one person at the story knew about the $25 or that the phone I was to get could be returned and didn't believe me. I showed them the recall page for AT&T and still didn't get it....Asked me to show them were it said that the temp phone could be returned. I spouted out quite loudly "you guys are bull****" and just as loudly said "you're not going to rip me off". At the same time I heard them telling another customer the same crap.
I went home and posted a shot at them on facebook then called AT&T on the phone. They told me that the store was "very wrong" and should have known all about how to work the recall. Said I should go to another store to get it taken care of. I plan to go back to the store I started with. Make them put out a 7 edge that I'll use and return in less than a week (hopefully) plus the paper work.
cordell12 said:
and this is why I still have both my Note 7s, smh
Click to expand...
Click to collapse
Haha.. EXACTLY!!
So I chatted into AT&T a short time ago, we all know these guys are not the most informed. The chat rep informed me that the replacement devices will not be in for roughly 1 month.
Always go to corporate stores. Avoid the rest since they are just authorized retailers barely batter than department store locations since their policies can and sometimes do differ or are just outright ignorant.
ekerbuddyeker said:
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
Click to expand...
Click to collapse
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
fortesquieu said:
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
Click to expand...
Click to collapse
What do you mean, "Wait"? That's exactly how it is supposed to work.
fortesquieu said:
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
Click to expand...
Click to collapse
That's exactly what AT&T write in their release. Actually I didnt pay / receive anything when I did the swap. They just annotated my account that it's a loaner.
It is possible that carriers are dealing with this different this than if people ordered direct from Samsung.
However, I'm sure the next switcheroo won't be straightforward.
If I was LG I would be rushing to full this his void with the v20. What an opportunity.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
I went to an authorized reseller and they told me they wouldn't help me. That the chance of my phone exploding was so low that I should just hold onto it until ATT would do a swap via mail. So much BS.. I called the att 1800 number and they told me that store was completely wrong and to go to a corporate store. Went to a corporate store (30 minutes away) and took about 30 minutes to switch me to a temporary loaner s7. Now how we get a note 7 again, no one knows.... Or when..
---------- Post added at 09:50 PM ---------- Previous post was at 09:16 PM ----------
Oh and even now Samsung's official recall site says you only get a j... I'm guessing it doesn't apply to us that switched before they changed their minds..
spoke to local ATT store, and they once again told me if I am not having issues I can keep my devices. but if I want they will swap them and will take back the loaned devices. she also told me I can get any device in the store, and still switch back to note 7 when it comes in. millage seems to vary from store to store, she also told me it must be a "Corp" store, not a auth retailer.
meatlocker said:
What do you mean, "Wait"? That's exactly how it is supposed to work.
Click to expand...
Click to collapse
Ahh. We didn't have that option here in Canada. Either S7/Edge with the difference refunded or a cheap loaner.
http://about.att.com/story/att_statement_on_exchanges_for_the_samsung_galaxy_note7.html
AT&T Statement on Exchanges for the Samsung Galaxy Note7
MOBILITY / Dallas, Texas, 9 days ago ShareFacebookTwitterLinkedInEmail
Samsung and the CPSC (Consumer Product Safety Commission) strongly recommend that you power down and stop using your Galaxy Note7 device immediately. Click here for the CPSC’s full statement.
Because safety is our top priority, customers are strongly encouraged to exchange the Samsung Note7 for a new device. Return it with any Note7 accessories for an exchange as soon as possible to your local AT&T retail location.
Samsung and the CPSC have asked all retailers, including AT&T, to stop selling the device. Customers with a Note7 may select a Galaxy S7, Galaxy S7 edge, Galaxy S7 active, Galaxy Note7 (when available) or any other smartphone, and may also return any Note7 accessories.
Customers who exchange their Note7 can keep their new device, or trade it in later for a new Note7, when available. For more information on the device exchange process, please visit www.att.com/note7 for more information.
https://www.att.com/esupport/article.html#!/wireless/KM1122948
Can I exchange or return my Note7 if I am out of the normal return period?
Yes!
How do I exchange my Note7?
Return to the location where you purchased your Note7 and bring your device, charger, accessories, packaging, and receipts you have to process your exchange without a restocking fee. Click here for a location near you AT&T store locations.
I purchased my Note7 online or via the phone. How do I exchange?
If purchased online or through phone order, please visit an AT&T store. If you are unable to visit an AT&T Retail location or one is not in your area, please call 800.331.0500. At this time, please power down your device. Please do not ship your Note7 back; further direction will be provided at a later date.
Will I be able to return my Note7 even if it is damaged?
Exchanges and returns will be honored regardless of condition of the Note7 device.
Can I return my temporary device and accessories for a new Note7 when it is available?
Yes! Your temporary device needs to be undamaged (no water damage, cracked screen, etc.) in order to return it for the new Note7. To protect your temporary device, you can purchase accessories like cases and screen protectors that also can be returned.
Will I be able to return my accessories for my Note7 that I purchased from AT&T?
Yes, Note7 accessories can be returned to the AT&T location where you purchased them or if you purchased online, you can return them to the nearest AT&T store.
Main att store here told me same thing i should swap and highly encouraged to s7 or s7edge as a loner and I could switch back to the note when the new shipment arrives for free. I opted to keep mine and charge it only when im near it. I charge it on a mouse pad I have on my glass desk. I love the phone to much to bring it back only to wait after I preordered on the 3rd.
While in the store last night I noticed Samsungs new promotion for the Galaxy phones. S7 and S7 Edge which was a Gear VR/256GB MicroSD.
Since I am getting a Galaxy S7 Edge as a temporary replacement I asked if I could use this device to submit for this promo. They indicated there is no reason why not as I will be given a receipt and I am technically purchasing this "Loaner" till the Replacement Note 7 arrive in what they said is currently 2-3 weeks.
So if you are interested in a free Gear VR (Supposedly the new version that is compatible with the Note 7) and like me you are turning in your phone to the store for a temporary replacement you can take advantage of this offer.
https://promos.samsungpromotions.com/tryonthefuture/
Update:
My Gear VR Promotion is moving along: Submission Approved. Preparing for Shipment.
are they giving the new GEAR VR or the old one?
christophec said:
are they giving the new GEAR VR or the old one?
Click to expand...
Click to collapse
I think it will be new one..cause if you go to the link below, the old one 2015, doesnt have Note 7, S7 nor S7 edge as part of compatible devices. Unless they didnt update that page, but if you go into the 2016 page, it has all of them listed like s6,s7,note 5, note 7
Can anyone confirm this?
http://www.samsung.com/us/mobile/virtual-reality/gear-vr/gear-vr-sm-r322nzwaxar/
Djapatos said:
I think it will be new one..cause if you go to the link below, the old one 2015, doesnt have Note 7, S7 nor S7 edge as part of compatible devices. Unless they didnt update that page, but if you go into the 2016 page, it has all of them listed like s6,s7,note 5, note 7
Can anyone confirm this?
http://www.samsung.com/us/mobile/virtual-reality/gear-vr/gear-vr-sm-r322nzwaxar/
Click to expand...
Click to collapse
Take this with a grain of salt. But the T-Mobile rep indicated it was the 2016 Model.
Well based on the pic in the promo it is the 2016
Sent from my SM-N930T using Tapatalk
So I did some digging. All the reference material from the promotion website is showing the 2016 Model. The setup instructions refer to the USB-C Adapter(which is 2016 only) so by all accounts short of calling Samsung it looks to be the current 2016 Model being offered. 99.99 retail (The older model is 79.99 now) That leads me to believe it is the new model.
From the promotion Page
Gear VR Setup: samsungpromotions.com/TryOnTheFuture/Setup
This is the document that references the 2016 model in association with the "TryOnTheFuture" promotion page.
Wondering why this was offered with the Note 7. Was there a promotion when the S7 was released?
They are giving out the new one per the terms and agreement of the promotion
https://promos.samsungpromotions.com/TryOnTheFuture/en-us/Rules
mgbotoe said:
They are giving out the new one per the terms and agreement of the promotion
https://promos.samsungpromotions.com/TryOnTheFuture/en-us/Rules
Click to expand...
Click to collapse
Sure is:
4. GIFT DETAILS: Upon verification of the Offer Claim Form and receipt (determined by
Sponsor in its sole discretion), the Participant will be sent his/her choice of either a Samsung
Gear VR (SM-R323NBKAXAR) (est. $99.99 value) and an Oculus content bonus (est. $50
value), redeemable as a digital download from the Oculus store or a 256GB microSD EVO+
memory card (est. $249.99 value) (each a “Gift”).
http://www.samsung.com/us/mobile/virtual-reality/gear-vr/sm-r323nbkaxar-sm-r323nbkaxar/
I just talked to the customer service, ordered the s7 edge replacement.
she said : - no need to send the note 7 until the new one arrive... i will send it back with the loaner one if i want to have the new note 7.
- samsung will switch off the device september 30th (is that true? i was reading that this was a rumor, but the lady was pretty accurate in everything she told me)
she also said that it will take a few hours before I receive an email confirmation and agreement because there is only one person entering manually all the IMEI and agreement's details for the note 7 replacement .. lol.
DeadPhoenix said:
While in the store last night I noticed Samsungs new promotion for the Galaxy phones. S7 and S7 Edge which was a Gear VR/256GB MicroSD.
Since I am getting a Galaxy S7 Edge as a temporary replacement I asked if I could use this device to submit for this promo. They indicated there is no reason why not as I will be given a receipt and I am technically purchasing this "Loaner" till the Replacement Note 7 arrive in what they said is currently 2-3 weeks.
So if you are interested in a free Gear VR (Supposedly the new version that is compatible with the Note 7) and like me you are turning in your phone to the store for a temporary replacement you can take advantage of this offer.
https://promos.samsungpromotions.com/tryonthefuture/
Click to expand...
Click to collapse
Hey Man. I have a question as far as your loaner galaxy 7s edge. What was the procedure to get the loaner 7s edge? I went on Sunday to the store and they said that they would have to reimburse my account for the n7 then I can make the purchase for the s7 edge as if it was a new phone. Then repeat the procedure again when I get the new n7. I was also told the the loaner program is only done through the mail. They would mail it to me once I returned the n7. When I was at the store I was under the impression that the rep just didn't want to be bothered with the paper work because when I said I was going to do the transaction to get the s7 edge he said they had none left. Can you please let me know what the procedure was. Thanks sorry for getting off topic. Lol
Sent from my SM-N930T using XDA-Developers mobile app
christophec said:
I just talked to the customer service, ordered the s7 edge replacement.
she said : - no need to send the note 7 until the new one arrive... i will send it back with the loaner one if i want to have the new note 7.
- samsung will switch off the device september 30th (is that true? i was reading that this was a rumor, but the lady was pretty accurate in everything she told me)
she also said that it will take a few hours before I receive an email confirmation and agreement because there is only one person entering manually all the IMEI and agreement's details for the note 7 replacement .. lol.
Click to expand...
Click to collapse
I honestly think the answer is YES and no.
Yes - If the device shows exchanged and is reported to Samsung as exchanged by the provider then it makes sense they will deactivate it.
No - if not exchanged status they can't turn it off.
Official word is No from Samsung but I think the answer is conditional as stated above.
lildoggs said:
Hey Man. I have a question as far as your loaner galaxy 7s edge. What was the procedure to get the loaner 7s edge? I went on Sunday to the store and they said that they would have to reimburse my account for the n7 then I can make the purchase for the s7 edge as if it was a new phone. Then repeat the procedure again when I get the new n7. I was also told the the loaner program is only done through the mail. They would mail it to me once I returned the n7. When I was at the store I was under the impression that the rep just didn't want to be bothered with the paper work because when I said I was going to do the transaction to get the s7 edge he said they had none left. Can you please let me know what the procedure was. Thanks sorry for getting off topic. Lol
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
Basically what you just described. I was a JoD customer. It was my first JoD. They returned the Note 7 and Jod'd me to the S7 Edge. The Rep confirmed I will still have 3 JoD's on my account after this edge. So I am still good and am not wasting it.
They let you exchange your note for a loaner in the store, because they told me to call customer care and have it shipped out
Awesome, I'll gladly take a new Gear VR to go along with the 256GB microSD I got with the Note7 promo...goof stuff
I had the edge 7 and I got the gear vr as a free gift back in March. Is this the same model?
thegameksk said:
I had the edge 7 and I got the gear vr as a free gift back in March. Is this the same model?
Click to expand...
Click to collapse
No. It is the new model that was released along side the Note 7
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
truckerdewd said:
No. It is the new model that was released along side the Note 7
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
Click to expand...
Click to collapse
Ugh. I ordered the memory card thinking that it was the VR I already have. Crap.
thegameksk said:
Ugh. I ordered the memory card thinking that it was the VR I already have. Crap.
Click to expand...
Click to collapse
I had already bought the new one the day after my Note 7 arrived and have been trying to sell the older Gear VR I just bought back in July. I selected the Gear VR in the promo cause I really don't nerd anymore sd cards, I have plenty of those around the house. I will sell the Gear VR I just bought since I haven't used it and keep the promo one since it comes with bonus stuff.
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
lildoggs said:
Hey Man. I have a question as far as your loaner galaxy 7s edge. What was the procedure to get the loaner 7s edge? I went on Sunday to the store and they said that they would have to reimburse my account for the n7 then I can make the purchase for the s7 edge as if it was a new phone. Then repeat the procedure again when I get the new n7. I was also told the the loaner program is only done through the mail. They would mail it to me once I returned the n7. When I was at the store I was under the impression that the rep just didn't want to be bothered with the paper work because when I said I was going to do the transaction to get the s7 edge he said they had none left. Can you please let me know what the procedure was. Thanks sorry for getting off topic. Lol
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
https://explore.t-mobile.com/samsung-galaxy-note7-recall#2
I called the number listed here. I told them I wanted a replacement note 7 when they became available. They told me to turn off my current note 7 and store it in a safe place until the replacement note 7 became available. Then they told me to pick any phone I wanted as a loaner phone, shipped out next day air and I have it in my hand now.
i went to exhange my N7 today. If only they had the v20 in already. what a missed opportunity over the next 2 weeks...
I went back (2nd time exchanging it) to s7 edge. I hope the v20 is out in less than 2 weeks.
ekerbuddyeker said:
i went to exhange my N7 today. If only they had the v20 in already. what a missed opportunity over the next 2 weeks...
I went back (2nd time exchanging it) to s7 edge. I hope the v20 is out in less than 2 weeks.
Click to expand...
Click to collapse
I've read the 28th of October is launch for US carriers, im holding onto the explosively disappointing N7 untill v20 is available
Pre-orders start the 17th. At least T-mobile they do. I didn't want to return my Note 7, however I travel a lot and don't want a bunch of crap from airlines or TSA about having a note 7 on me. So I'm considering getting the V20 or just stick with my Note 5 another year. 5.7 inches is as small as I wanna go.
Sent from my SM-N920T using XDA-Developers mobile app
I had the Note 7 and every Note since the 3. I returned my Note 7 during the 1st recall to wait for the V20.
i had a note 7. have been waiting for the V20 since they did the initial recall on the notes 7. just using my note 4 for now until i can finally get theV20
I'm looking to get the v20 as well. Preordering is next week.. But Samsung doesn't have a refund procees here yet... So I'm still waiting.
I love my note 7 but if they are not going to support it i suppose I will have to get another phone. the v20 is about the only phone that interest me. not much out there as far as phones for AT&T and not going iPhone.
Sent from my SAMSUNG-SM-N930A using Tapatalk
Have my replacement note 7, going to do my exchange on the 28th when the V20 is available at ATT
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Do you guys know of any devs who are jumping ship from N7 to V20?
Possibly looking to V20 from Note7 but due to gap I've ordered a OnePlus 3 and since found out thats not available fro 3 weeks either arrrgghh
Went to local AT&T store & pre-ordered the v20, to be shipped to me. When I get it, I bring in the N7 to the store.
I have to pre-pay the tax on the v20, and when I turn in the N7 they refund the tax (and any payments I've made on my Next plan).
BTW, it took them an hour to figure out how to do it - even after I kept telling them what to do after going through it already with the original Note 7.
(If I don't return the Note 7, then I will just keep getting charged for both phone....)
OH - they did have a v20 on the floor to play with as well. Oddly, my store didn't have a v10. If they did, I would likely have gotten it as a loaner, and returned it for the v20 - but would have cost a $35 restocking fee. Guess I can risk a fireball for 2 weeks.
--
Edit: For me, the v20 is mostly a wash against the N7. Similar cpu, memory, size, camera, usb-c. Differences are losing waterproof, pen & wireless charging (which I didn't use), gaining removable battery & second screen. Never had a LG phone before, so hope quality is good.
I'm switching from the Note7 too. Glad to see I'm not the only one. Just waiting for the phone to come out so I can get it from Verizon and trade in my Note. Hate getting rid of this phone but the V20 looks like a great phone. Since it already has 7.0 I wonder how long it'll take them to get 7.1 on it.
Sent from my SM-N930V using Tapatalk
Just refunded my Note 7 with T-Mobile. I plan on pre-ordering the V20 first thing Monday morning as soon as it becomes available. I was sorely tempted by the Axon 7, but with two toddlers I need a good camera on my phone and the V20 is the only large phone with a good camera other than the Note 7. I'm looking forward to it since I loved the V10.
Done with Samsung and the note 7 for now. I just can't decide between the V20 or the Axon 7 and then there's the Oneplus 3
i exchange mine and wifes N7's today. she opted for the S7 edge. I went back to my note 4 and pre-ordered a V20. they said it will ship between the 24th and 27th.
we're due 2 x $25 from the first recall and $125 from the second now. plus bill credits for the note 7 payments....and i ended up with 2 x 256gb cards that work in each of the new phones so that's a plus.
the s7edge will use wireless charging pads so i'm keeping 2 of the 4 i bought and the V20 works with the type C usb cables so i can use all of those.
overall it works out that i only need to ebay 2 wireless chargers.
Waiting on the v20 to come out too. I can't go smaller than 5.7 , so no pixel for me
Damn, this is too SAD moving away from the Note Series!
I had the LG G3 and G4, loved then then went back to Notes. Loved the Note 7 but have a feeling there will be no updates to the phone. I doubt any devs will pitch in either. Looking at V20, only phone ill go to. Holding it for 2 more weeks.
Sent from my SM-N930P using XDA-Developers mobile app
polstein said:
Went to local AT&T store & pre-ordered the v20, to be shipped to me. When I get it, I bring in the N7 to the store.
I have to pre-pay the tax on the v20, and when I turn in the N7 they refund the tax (and any payments I've made on my Next plan).
BTW, it took them an hour to figure out how to do it - even after I kept telling them what to do after going through it already with the original Note 7.
(If I don't return the Note 7, then I will just keep getting charged for both phone....)
OH - they did have a v20 on the floor to play with as well. Oddly, my store didn't have a v10. If they did, I would likely have gotten it as a loaner, and returned it for the v20 - but would have cost a $35 restocking fee. Guess I can risk a fireball for 2 weeks.
--
Edit: For me, the v20 is mostly a wash against the N7. Similar cpu, memory, size, camera, usb-c. Differences are losing waterproof, pen & wireless charging (which I didn't use), gaining removable battery & second screen. Never had a LG phone before, so hope quality is good.
Click to expand...
Click to collapse
Tried doing the same thing as you did, but they wouldn't let me do it unless I left the store without my Note7. In other words, I had to give them my Note7 right then and there.
I don't have any extra phone lying around, and I NEED a phone for work, personal use, and emergencies (accident, 911, etc). I have no land lines either.
So we ended up cancelling the preorder and now I have to wait until the 28th.
Sent from my SAMSUNG-SM-N930A using Tapatalk
I'm so fed up with Samsung after all this nonsense.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
I've gone through quite a few refurb phones and this last one they wanted to give me was filthy, had scratches, over all it was in bad shape. I wanted to exchange that for a new one but as it turns out, the Note 5 32/64gb has been discontinued! I already have an S7 edge and I still prefer my Note 5 but with the problems I've been having, it being discontinued, I feel like the safer route here would be to get a S7 Edge. Part of me wonders if I should go with the V20 instead. They have offered to transfer the balance over from the Note 5 (300 bucks) over to the new S7 Edge so I would not be paying full price for it. Thoughts?
I would keep the note 5, and wait for s8
I'm about to get rid of my S7 and go to the Note 5.
Well, I went from the Note 7 to the S7 Edge and I'm very pleased with the phone. The signal seems to be pretty good and the latest update has enabled 256 QAM and 64 QAM.
http://www.androidpolice.com/2016/1...-mimo-256qam-technologies-faster-data-speeds/
I wouldn't beta testing for nougat closed 3 seconds after it opened lock bootloader I'm going somewhere else Samsung should be licking are nuts
Don't get the note 5, it sucks. I hated it so much, no sd card and only 32gb, battery life terrible. You will be good with the s7 edge, mine has finally grown on me and I couldn't go with another phone as of now. I was looking at the v20 because I have a jump next week but I'll stay with the s7 edge for now. I gave my Note 5 for the note 4 just last month and it was the best decision I've made
F9zSlavik said:
I've gone through quite a few refurb phones and this last one they wanted to give me was filthy, had scratches, over all it was in bad shape. I wanted to exchange that for a new one but as it turns out, the Note 5 32/64gb has been discontinued! I already have an S7 edge and I still prefer my Note 5 but with the problems I've been having, it being discontinued, I feel like the safer route here would be to get a S7 Edge. Part of me wonders if I should go with the V20 instead. They have offered to transfer the balance over from the Note 5 (300 bucks) over to the new S7 Edge so I would not be paying full price for it. Thoughts?
Click to expand...
Click to collapse
Honestly, I'm unsure if the Note 5 has an unlocked bootloader but I hate my S7 Edge. Not having a functional phone with root (ie no lag) sucks for a flash junkie like me. I jumped **** too soon and regret it!
I hate my s7 edge, boring phone without control. No different than iPhone sheep peeple
Except for the previous Verizon phones that I have, the tmo S7e is the first phone that I don't care to root. I had the Note 5 as well before the S7e. Seriously, if I can have 6 hrs SOT and amazing standby with Doze (and no crazy wake lock), I can live by without root.
It's a good phone. I don't root any phones anymore most are good out of the box.
Sent from my SM-G935T using Tapatalk
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Any idea when the N8 will be out? Though they did mention that they will be re-releasing the N7 as refurbs.
Debating about the S8+ at this point.
I love the N7, but who knows when the N8 will be out, so debating...
Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.
I'll wait for the N8 and I think I heard people say the N8 would be out at the end of the year. Don't quote me on that.
If they are re releasing the N7. As long as it is still a beast of a phone like it was on original release. I will be happy with that. At a cheaper price of course. The pen spoiled me that's for sure
Sent from my Nexus 9 using Tapatalk
That is kind of what is holding me back, the lack of the S-Pen, but if you were to ask me how often do I use it, I'd say about 5 times since I got the phone in my hand haha
I like the luxury of having it if I need/want to use it, but do not find myself using it that much unfortunately.
elite-fusion said:
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Any idea when the N8 will be out? Though they did mention that they will be re-releasing the N7 as refurbs.
Debating about the S8+ at this point.
I love the N7, but who knows when the N8 will be out, so debating...
Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.
Click to expand...
Click to collapse
They told me I'll get credit for everything I paid so far if I return it. I called an hour ago and I'm still deciding off I should get the s8
Sent from my SM-N930T using Tapatalk
zbms said:
They told me I'll get credit for everything I paid so far if I return it. I called an hour ago and I'm still deciding off I should get the s8
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
I will head to the store today to see if I like the s8+ or not. the only thing really holding me back would be the fact that i wont be able to jump to the N8 when it comes out since it will be less than a year or 50% of the phone, so thats really the one and only thing. S8 is technically better in terms of specs I think. It is a bit more narrow but bigger screen, but no s-pen.
Eh, decisions, decisions lol
You'll get your credit, only thing is if you were in Jump on Demand then it gets voided and you have to start a different jump program.
It sucks, I didn't wanna have to get rid of JOD. I'm debating if I want to or not now.
Sent from my SM-N930T using XDA-Developers Legacy app
ThC23 said:
You'll get your credit, only thing is if you were in Jump on Demand then it gets voided and you have to start a different jump program.
It sucks, I didn't wanna have to get rid of JOD. I'm debating if I want to or not now.
Sent from my SM-N930T using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yep, I was thinking of that too, but I was originally on Jump 2.0 and did not want to switch to JoD. I dont remember the reasoning why I DIDNT want to switch, but i'm fine with J2.0 because I only jump ones a year either way to the next best samsung lol
Note 7 to Galaxy S8+ Jump on Demand
I've been a lurker on XDA until now; I will describe my time with the Note 7 and switch to the (pre-ordered) S8+.
I obtained my Note 7 shortly after it was released a second time. Confident that the batteries were fine despite allegations of a second round of explosions, I decided to keep my device. I downloaded (and pointedly resisted updating) EZ Disabler Pro, and promptly disabled updates as users on this forum warned of upcoming updates that would limit battery life, and functionality. The app and update restrictions have been in place since November 2016; therefore I still possess a Note 7 device which charges to 100% and more or less performs the way it was intended to at the time of release.
I use my S-Pen constantly. Smart Select is a tool I use multiple times, every day, and I will be quite sad to let it go as I upgrade to the Galaxy S8+. However, having a supported device which will receive updates and is not banned on commercial aircraft is worth the trade in until the Note 8 pops in October of this year.
T-Mobile has made the transition difficult. Any time I call about billing issues or service agreements, representatives ask me about the Note 7 and seem to be unable to process requests on my line because of the phone's status as a recalled device. The first time I called into to pre-order the Galaxy S8+ and trade in my Note 7 through Jump on Demand, I was refused. The representative informed me that I would be unable to complete this trade in due to the Note 7's status, and that I must continue through a standard Jump upgrade, which would put me on an Equipment Installment Plan (EIP). I firmly believe in technology leasing due to the financially unfeasible process of owning the latest devices, and was not willing to take the EIP route. Instead, I ended my call with T-Mobile and decided to do some research on the JoD lease.
In my research I found that as a lessee, I do not own my Note 7. The Note 7 belongs to T-Mobile, and they must take it back and continue my program with a new phoneas long as the trade in device meets the physical requirements for return. (My phone is in mint condition) I also found that pre-orders are covered under JoD, and then was confused as to why I was being refused.
After learning this, I called T-Mobile again, in the early morning hours (I'm in EST US) at about 2am. Turns out that standard customer service representative in the US are just lazy and unwilling to do research. My rep was based in the Philippines and while she initially had responses very similar to earlier reps I had spoken to, upon being asked direct questions about my JoD lease, she took the time (spent about 75 mins on the phone with her) to look through documentation, click through menus on her employee terminal and find the option of continuing my JoD lease, and pre-ordering the S8+ through that portal.
TLDR;
If you're being told that you can't continue JoD because you have a Note 7 and would like to trade in for the S8(+), ask direct questions about your lease until the reps stop being bums and actually go through the documentation. IT IS POSSIBLE TO PRE-ORDER THE S8+ ON JoD COMING FROM A NOTE 7. They will take the first opportunity to hand you off to another rep or force you through the method that they are most familiar with. Keep in mind, newer reps may not know anything about JoD since the program has long been unavailable to new customers. Foreign reps in my experience (whether it be for billing issues, accidental charges, line adjustments, etc) seem to care more your situation/satisfaction than the average US rep.
P.S:
Be warned, JoD is no longer available to new or existing customers. If you leave JoD now, it will not be possible to get back on such a lease. JoD lessees are grandfathered to the program.
elite-fusion said:
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Any idea when the N8 will be out? Though they did mention that they will be re-releasing the N7 as refurbs.
Debating about the S8+ at this point.
I love the N7, but who knows when the N8 will be out, so debating...
Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.
Click to expand...
Click to collapse
I own my Note 7 outright, paid in full. I have no intentions of getting the S8, I'll wait for the next Note. I do, however, intend to return my Note 7 for a full refund and get the Note 8 without having to pay too much more. I'd love to have somebody at Magenta try to tell me the recall is over. Fact is, it is not! There is no expiration date and they can't invent one!
RaymondPJR said:
I own my Note 7 outright, paid in full. I have no intentions of getting the S8, I'll wait for the next Note. I do, however, intend to return my Note 7 for a full refund and get the Note 8 without having to pay too much more. I'd love to have somebody at Magenta try to tell me the recall is over. Fact is, it is not! There is no expiration date and they can't invent one!
Click to expand...
Click to collapse
I recently took the plunge and finally returned my note 7. No T-Mobile stores I went to would accept it saying the recall had expired, smh. I eventually ended up doing the return through Samsung and got a better deal. Phone and 2 cases plus the extra $25 from Samsung netted me back $999. I'll gladly take that in a check than credits from T-Mobile.
89dynasty said:
I recently took the plunge and finally returned my note 7. No T-Mobile stores I went to would accept it saying the recall had expired, smh. I eventually ended up doing the return through Samsung and got a better deal. Phone and 2 cases plus the extra $25 from Samsung netted me back $999. I'll gladly take that in a check than credits from T-Mobile.
Click to expand...
Click to collapse
Like the other carriers they were compensated by Samsung for all Note 7's. That's money they intend to keep, Magenta can be scandalous! Since mine is paid in full it won't go down that way when I return mind, I'll make sure if it!
Auvenell said:
I've been a lurker on XDA until now; I will describe my time with the Note 7 and switch to the (pre-ordered) S8+.
I obtained my Note 7 shortly after it was released a second time. Confident that the batteries were fine despite allegations of a second round of explosions, I decided to keep my device. I downloaded (and pointedly resisted updating) EZ Disabler Pro, and promptly disabled updates as users on this forum warned of upcoming updates that would limit battery life, and functionality. The app and update restrictions have been in place since November 2016; therefore I still possess a Note 7 device which charges to 100% and more or less performs the way it was intended to at the time of release.
I use my S-Pen constantly. Smart Select is a tool I use multiple times, every day, and I will be quite sad to let it go as I upgrade to the Galaxy S8+. However, having a supported device which will receive updates and is not banned on commercial aircraft is worth the trade in until the Note 8 pops in October of this year.
T-Mobile has made the transition difficult. Any time I call about billing issues or service agreements, representatives ask me about the Note 7 and seem to be unable to process requests on my line because of the phone's status as a recalled device. The first time I called into to pre-order the Galaxy S8+ and trade in my Note 7 through Jump on Demand, I was refused. The representative informed me that I would be unable to complete this trade in due to the Note 7's status, and that I must continue through a standard Jump upgrade, which would put me on an Equipment Installment Plan (EIP). I firmly believe in technology leasing due to the financially unfeasible process of owning the latest devices, and was not willing to take the EIP route. Instead, I ended my call with T-Mobile and decided to do some research on the JoD lease.
In my research I found that as a lessee, I do not own my Note 7. The Note 7 belongs to T-Mobile, and they must take it back and continue my program with a new phoneas long as the trade in device meets the physical requirements for return. (My phone is in mint condition) I also found that pre-orders are covered under JoD, and then was confused as to why I was being refused.
After learning this, I called T-Mobile again, in the early morning hours (I'm in EST US) at about 2am. Turns out that standard customer service representative in the US are just lazy and unwilling to do research. My rep was based in the Philippines and while she initially had responses very similar to earlier reps I had spoken to, upon being asked direct questions about my JoD lease, she took the time (spent about 75 mins on the phone with her) to look through documentation, click through menus on her employee terminal and find the option of continuing my JoD lease, and pre-ordering the S8+ through that portal.
TLDR;
If you're being told that you can't continue JoD because you have a Note 7 and would like to trade in for the S8(+), ask direct questions about your lease until the reps stop being bums and actually go through the documentation. IT IS POSSIBLE TO PRE-ORDER THE S8+ ON JoD COMING FROM A NOTE 7. They will take the first opportunity to hand you off to another rep or force you through the method that they are most familiar with. Keep in mind, newer reps may not know anything about JoD since the program has long been unavailable to new customers. Foreign reps in my experience (whether it be for billing issues, accidental charges, line adjustments, etc) seem to care more your situation/satisfaction than the average US rep.
P.S:
Be warned, JoD is no longer available to new or existing customers. If you leave JoD now, it will not be possible to get back on such a lease. JoD lessees are grandfathered to the program.
Click to expand...
Click to collapse
So are they mailing you something for the Note 7 or are you returning it to the store?
I'm want to get the S8, but I keep getting mixed answer from store and phone reps.
Sent from my SM-N930T using XDA-Developers Legacy app
I've been instructed to return my Note7 at a store within two weeks of receiving my new device. I just got the S8+ some 12-13 hours ago. I have not yet returned the Note7.
I'm currently in possession of both the S8+ and the Note7. They're quite similar actually; I think the upgrade is far more dramatic from the S7 or even the S7 edge.
Auvenell said:
I've been instructed to return my Note7 at a store within two weeks of receiving my new device. I just got the S8+ some 12-13 hours ago. I have not yet returned the Note7.
I'm currently in possession of both the S8+ and the Note7. They're quite similar actually; I think the upgrade is far more dramatic from the S7 or even the S7 edge.
Click to expand...
Click to collapse
Thanks for the info, I went to Tmo store and did it there. I kept my JOD so I'll be able to get the Note 8 when it comes out. I'm a happy camper lol. But I went with the regular S8, same screen size as the Note 7, just less bezel.
Sent from my SM-G950U using XDA-Developers Legacy app
elite-fusion said:
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Click to expand...
Click to collapse
I'm using both phones(N7 & s8+). Let me make it a short and sweet. S8+ is pretty much like the N7. Both phones pretty much has same software and exterior, except s8+ is a bit taller(more screen real estate). You obviously missing out the mighty s-pen from N7. Look at the pic below, the N7 sits almost perfectly inside the s8+'s wallet case. For those whom still has the N7, IMO just keep it and wait until the N8.
PapaWangsta said:
I'm using both phones(N7 & s8+). Let me make it a short and sweet. S8+ is pretty much like the N7. Both phones pretty much has same software and exterior, except s8+ is a bit taller(more screen real estate). You obviously missing out the mighty s-pen from N7. Look at the pic below, the N7 sits almost perfectly inside the s8+'s wallet case. For those whom still has the N7, IMO just keep it and wait until the N8.
Click to expand...
Click to collapse
Lol, I would of kept mine but my battery was getting ****tier and my charging port was so loose that by the slightest touch it would come off. It was getting annoying.
But you're right, S8 is pretty much a N7 without the pen. Which I miss lol
Sent from my SM-G950U using XDA-Developers Legacy app