Database Users

Get a Gear VR for free with your temporary Galaxy S7 Edge promo

While in the store last night I noticed Samsungs new promotion for the Galaxy phones. S7 and S7 Edge which was a Gear VR/256GB MicroSD.
Since I am getting a Galaxy S7 Edge as a temporary replacement I asked if I could use this device to submit for this promo. They indicated there is no reason why not as I will be given a receipt and I am technically purchasing this "Loaner" till the Replacement Note 7 arrive in what they said is currently 2-3 weeks.
So if you are interested in a free Gear VR (Supposedly the new version that is compatible with the Note 7) and like me you are turning in your phone to the store for a temporary replacement you can take advantage of this offer.
https://promos.samsungpromotions.com/tryonthefuture/
Update:
My Gear VR Promotion is moving along: Submission Approved. Preparing for Shipment.

are they giving the new GEAR VR or the old one?

christophec said:
are they giving the new GEAR VR or the old one?
Click to expand...
Click to collapse
I think it will be new one..cause if you go to the link below, the old one 2015, doesnt have Note 7, S7 nor S7 edge as part of compatible devices. Unless they didnt update that page, but if you go into the 2016 page, it has all of them listed like s6,s7,note 5, note 7
Can anyone confirm this?
http://www.samsung.com/us/mobile/virtual-reality/gear-vr/gear-vr-sm-r322nzwaxar/

Djapatos said:
I think it will be new one..cause if you go to the link below, the old one 2015, doesnt have Note 7, S7 nor S7 edge as part of compatible devices. Unless they didnt update that page, but if you go into the 2016 page, it has all of them listed like s6,s7,note 5, note 7
Can anyone confirm this?
http://www.samsung.com/us/mobile/virtual-reality/gear-vr/gear-vr-sm-r322nzwaxar/
Click to expand...
Click to collapse
Take this with a grain of salt. But the T-Mobile rep indicated it was the 2016 Model.

Well based on the pic in the promo it is the 2016
Sent from my SM-N930T using Tapatalk

So I did some digging. All the reference material from the promotion website is showing the 2016 Model. The setup instructions refer to the USB-C Adapter(which is 2016 only) so by all accounts short of calling Samsung it looks to be the current 2016 Model being offered. 99.99 retail (The older model is 79.99 now) That leads me to believe it is the new model.
From the promotion Page
Gear VR Setup: samsungpromotions.com/TryOnTheFuture/Setup
This is the document that references the 2016 model in association with the "TryOnTheFuture" promotion page.

Wondering why this was offered with the Note 7. Was there a promotion when the S7 was released?

They are giving out the new one per the terms and agreement of the promotion
https://promos.samsungpromotions.com/TryOnTheFuture/en-us/Rules

mgbotoe said:
They are giving out the new one per the terms and agreement of the promotion
https://promos.samsungpromotions.com/TryOnTheFuture/en-us/Rules
Click to expand...
Click to collapse
Sure is:
4. GIFT DETAILS: Upon verification of the Offer Claim Form and receipt (determined by
Sponsor in its sole discretion), the Participant will be sent his/her choice of either a Samsung
Gear VR (SM-R323NBKAXAR) (est. $99.99 value) and an Oculus content bonus (est. $50
value), redeemable as a digital download from the Oculus store or a 256GB microSD EVO+
memory card (est. $249.99 value) (each a “Gift”).
http://www.samsung.com/us/mobile/virtual-reality/gear-vr/sm-r323nbkaxar-sm-r323nbkaxar/

I just talked to the customer service, ordered the s7 edge replacement.
she said : - no need to send the note 7 until the new one arrive... i will send it back with the loaner one if i want to have the new note 7.
- samsung will switch off the device september 30th (is that true? i was reading that this was a rumor, but the lady was pretty accurate in everything she told me)
she also said that it will take a few hours before I receive an email confirmation and agreement because there is only one person entering manually all the IMEI and agreement's details for the note 7 replacement .. lol.

DeadPhoenix said:
While in the store last night I noticed Samsungs new promotion for the Galaxy phones. S7 and S7 Edge which was a Gear VR/256GB MicroSD.
Since I am getting a Galaxy S7 Edge as a temporary replacement I asked if I could use this device to submit for this promo. They indicated there is no reason why not as I will be given a receipt and I am technically purchasing this "Loaner" till the Replacement Note 7 arrive in what they said is currently 2-3 weeks.
So if you are interested in a free Gear VR (Supposedly the new version that is compatible with the Note 7) and like me you are turning in your phone to the store for a temporary replacement you can take advantage of this offer.
https://promos.samsungpromotions.com/tryonthefuture/
Click to expand...
Click to collapse
Hey Man. I have a question as far as your loaner galaxy 7s edge. What was the procedure to get the loaner 7s edge? I went on Sunday to the store and they said that they would have to reimburse my account for the n7 then I can make the purchase for the s7 edge as if it was a new phone. Then repeat the procedure again when I get the new n7. I was also told the the loaner program is only done through the mail. They would mail it to me once I returned the n7. When I was at the store I was under the impression that the rep just didn't want to be bothered with the paper work because when I said I was going to do the transaction to get the s7 edge he said they had none left. Can you please let me know what the procedure was. Thanks sorry for getting off topic. Lol
Sent from my SM-N930T using XDA-Developers mobile app

christophec said:
I just talked to the customer service, ordered the s7 edge replacement.
she said : - no need to send the note 7 until the new one arrive... i will send it back with the loaner one if i want to have the new note 7.
- samsung will switch off the device september 30th (is that true? i was reading that this was a rumor, but the lady was pretty accurate in everything she told me)
she also said that it will take a few hours before I receive an email confirmation and agreement because there is only one person entering manually all the IMEI and agreement's details for the note 7 replacement .. lol.
Click to expand...
Click to collapse
I honestly think the answer is YES and no.
Yes - If the device shows exchanged and is reported to Samsung as exchanged by the provider then it makes sense they will deactivate it.
No - if not exchanged status they can't turn it off.
Official word is No from Samsung but I think the answer is conditional as stated above.

lildoggs said:
Hey Man. I have a question as far as your loaner galaxy 7s edge. What was the procedure to get the loaner 7s edge? I went on Sunday to the store and they said that they would have to reimburse my account for the n7 then I can make the purchase for the s7 edge as if it was a new phone. Then repeat the procedure again when I get the new n7. I was also told the the loaner program is only done through the mail. They would mail it to me once I returned the n7. When I was at the store I was under the impression that the rep just didn't want to be bothered with the paper work because when I said I was going to do the transaction to get the s7 edge he said they had none left. Can you please let me know what the procedure was. Thanks sorry for getting off topic. Lol
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
Basically what you just described. I was a JoD customer. It was my first JoD. They returned the Note 7 and Jod'd me to the S7 Edge. The Rep confirmed I will still have 3 JoD's on my account after this edge. So I am still good and am not wasting it.

They let you exchange your note for a loaner in the store, because they told me to call customer care and have it shipped out

Awesome, I'll gladly take a new Gear VR to go along with the 256GB microSD I got with the Note7 promo...goof stuff

I had the edge 7 and I got the gear vr as a free gift back in March. Is this the same model?

thegameksk said:
I had the edge 7 and I got the gear vr as a free gift back in March. Is this the same model?
Click to expand...
Click to collapse
No. It is the new model that was released along side the Note 7
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!

truckerdewd said:
No. It is the new model that was released along side the Note 7
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
Click to expand...
Click to collapse
Ugh. I ordered the memory card thinking that it was the VR I already have. Crap.

thegameksk said:
Ugh. I ordered the memory card thinking that it was the VR I already have. Crap.
Click to expand...
Click to collapse
I had already bought the new one the day after my Note 7 arrived and have been trying to sell the older Gear VR I just bought back in July. I selected the Gear VR in the promo cause I really don't nerd anymore sd cards, I have plenty of those around the house. I will sell the Gear VR I just bought since I haven't used it and keep the promo one since it comes with bonus stuff.
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!

lildoggs said:
Hey Man. I have a question as far as your loaner galaxy 7s edge. What was the procedure to get the loaner 7s edge? I went on Sunday to the store and they said that they would have to reimburse my account for the n7 then I can make the purchase for the s7 edge as if it was a new phone. Then repeat the procedure again when I get the new n7. I was also told the the loaner program is only done through the mail. They would mail it to me once I returned the n7. When I was at the store I was under the impression that the rep just didn't want to be bothered with the paper work because when I said I was going to do the transaction to get the s7 edge he said they had none left. Can you please let me know what the procedure was. Thanks sorry for getting off topic. Lol
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
https://explore.t-mobile.com/samsung-galaxy-note7-recall#2
I called the number listed here. I told them I wanted a replacement note 7 when they became available. They told me to turn off my current note 7 and store it in a safe place until the replacement note 7 became available. Then they told me to pick any phone I wanted as a loaner phone, shipped out next day air and I have it in my hand now.

[DISCUSSION] Note 7 Return Experience

Everything went smooth, got my loaner which was the crappy J7 and pre-ordered that other phone (cough) But when I checked my account I see they tried to play me! She removed my Jump 1.0 and put me on Jump 2.0 so I called 611 ASAP and got that changed back. Why the heck would I want to have to pay half of the device off before I can jump? The way it's setup now I get 2 upgrades a year. I always get one in May and then another in August which is only 3 months so I only make 3 payments on my phone and then I get to jump again. Got the HTC 10 in May, jumped to the Note 7 in August and T-Mobile pays off the $594 I owed on the HTC 10. I remember when I first got with T-Mobile I waited 9 months before my first jump so I'm guessing that's why I get a jump at 9 months, then again after 3 months but I like it like that.

I refuse to accept a crappy J7 phone as a substitute for the most expensive phone they had in their stores. I've spent the past six days either at the store, on the phone or on Twitter and have absolutely nothing to show for my effort.
Sunday, the store said they couldn't do anything, to call customer service. Monday I called and requested an S7 Edge. They ordered an S7 instead which was supposed to be shipped overnight. Tuesday when I didn't get the confirmation email, I went on Twitter. I told them I wanted an S7 Edge, and they told me that once the EIP is signed, it's a done deal. When the phone didn't show shipped Wednesday morning, back on Twitter. I again told them I wanted an S7 Edge. I finally got someone who said OK, we'll get you an S7 Edge, we'll stop UPS from delivering the S7 and we'll overnight it. Thursday came with no tracking information on the S7 Edge. Back on Twitter. I was told that the Edge would ship Thursday overnight. Today, no Edge. Come to find out they're out of them. One representative said to turn the Note 7 in at the store and pick any phone they have. The other wanted me to call a phone number to arrange for a loaner.
This has been the most focked up customer service experience in my life. I want to flame T-Mobile on every venue that I can.

when i did the same they literally called the 800# and handed me one of their personal cell phones and had me set up the exchange with corporate. I have my Note 7 until they send me both an S7 edge and the replacement Note 7. Once the replacement note 7 shows i have to return my old note 7. Really just means i have 2 phones for a while
------- Edit ------------------------
this is what they did in store
http://forum.xda-developers.com/tmobile-note-7/how-to/how-s7-edge-temp-phone-till-note7s-t3462542

mallman said:
when i did the same they literally called the 800# and handed me one of their personal cell phones and had me set up the exchange with corporate. I have my Note 7 until they send me both an S7 edge and the replacement Note 7. Once the replacement note 7 shows i have to return my old note 7. Really just means i have 2 phones for a while
------- Edit ------------------------
this is what they did in store
http://forum.xda-developers.com/tmobile-note-7/how-to/how-s7-edge-temp-phone-till-note7s-t3462542
Click to expand...
Click to collapse
She had a email with all the steps they were supposed to follow so I didn't argue but the J7 does suck lol. They have my account all screwed up now, and I have a balance of -$488 some how so I ain't gonna complain lol. But I would like to know how each T-Mobile store in my area (4 within a few miles of each other) only got 1-3 regular iphones each while the lines were around the building lol. This was the absolute dumbest launch for a phone I have ever seen.

Lancerz said:
She had a email with all the steps they were supposed to follow so I didn't argue but the J7 does suck lol. They have my account all screwed up now, and I have a balance of -$488 some how so I ain't gonna complain lol. But I would like to know how each T-Mobile store in my area (4 within a few miles of each other) only got 1-3 regular iphones each while the lines were around the building lol. This was the absolute dumbest launch for a phone I have ever seen.
Click to expand...
Click to collapse
If you had held out for the S7 or S7 Edge you would have been eligible for either a VR or a 256 gig SD card. You have a receipt and a ESIN because you essentially bought the loaner they're supposed to credit back when the replacements come in.
I already got the card with the Note 7. I want the VR.

My account is also all screwed up! I have a balance of almost $1000. not sure how that is, when my normal bill is around $240 and paid in full long before the due date.

With this fiasco tmobile ****ed up my bill somehow... Someway... So won't be putting my hands in any loaner. I got a note 7...it is a note 7 I will return. The funny part is I did a normal jump 1...first and last time I do that over the phone.
---------- Post added at 08:11 PM ---------- Previous post was at 08:09 PM ----------
Chr0nicDreamz said:
My account is also all screwed up! I have a balance of almost $1000. not sure how that is, when my normal bill is around $240 and paid in full long before the due date.
Click to expand...
Click to collapse
Call them... What I did they fixed that up and some screw up. Cause I was being billed for the note 5 still as well as the iPhone 6 I paid off... My bill went from 271 to 190 somehow

mgbotoe said:
With this fiasco tmobile ****ed up my bill somehow... Someway... So won't be putting my hands in any loaner. I got a note 7...it is a note 7 I will return. The funny part is I did a normal jump 1...first and last time I do that over the phone.
---------- Post added at 08:11 PM ---------- Previous post was at 08:09 PM ----------
Call them... What I did they fixed that up and some screw up. Cause I was being billed for the note 5 still as well as the iPhone 6 I paid off... My bill went from 271 to 190 somehow
Click to expand...
Click to collapse
I have a negative balance of 1300 bucks.. also odd

pcriz said:
I have a negative balance of 1300 bucks.. also odd
Click to expand...
Click to collapse
Mines the same way, but -649 instead of -1300. Called and they said it was the EIP refund for the n7 for when I got the s7e and it'll clear up on the next bill. If you had 2 n7's that makes sense, as it's double what mine is.
Sent from my SM-G935T using Tapatalk

toastido said:
Mines the same way, but -649 instead of -1300. Called and they said it was the EIP refund for the n7 for when I got the s7e and it'll clear up on the next bill. If you had 2 n7's that makes sense, as it's double what mine is.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I had 2 note 7s and my bill is sitting at $921. I told them they better fix it fast or I'll return all my equipment.
Sent from my SM-G930T using XDA-Developers mobile app

Went to exchange my Note 7 with the s7 edge (loaner) at my t mobile store. Before I went up there I called and asked if they have silver Note 7 for exchange and the girl said yes. Short story is I wait inline for 45 minutes just to hear that samsung never sent any silver phones. I called 3 other stores near me and NO ONE has silver, I also cannot exchange my silver for a black. WTF

My store would exchange my silver for blue (which I didn't want) but i decided to get it anyway. sat there my entire lunch hour and still didn't get to the desk. another store just hasn't got any yet. the third has them locked in the safe and won't sell/exchange them until they hear from "upper management" tried twitter and calling for support and was told that exchanges can only be done in store. oh and the other store I called said that I could exchange it, but i'd have to bring in the box, which i don't have, so that's nice. they sent me a survey for my call, that was a mistake.

you guys think you had a bad experience?
I have the original jump. I returned my note 7, I still show it on my EIP plan (so i'm still paying for it), my note 5 shows that i haven't returned it in time. Oh... and to top it all off who here got threatened for not returning the phone with the box?
https://www.youtube.com/watch?v=8SVHNc5UgaA

Not threatened but i had to go back and get it from home

apatcas said:
you guys think you had a bad experience?
I have the original jump. I returned my note 7, I still show it on my EIP plan (so i'm still paying for it), my note 5 shows that i haven't returned it in time. Oh... and to top it all off who here got threatened for not returning the phone with the box?
https://www.youtube.com/watch?v=8SVHNc5UgaA
Click to expand...
Click to collapse
According to Twitter TmobileHelp A box is preferred but they should still be able to help you. Ask for twitter public confirmation a box is needed in the store.
Confirmed. You are not required to have the box but the would prefer it.
T-Mobile Help ‏@TMobileHelp
@JohnLegere If you still have the original packaging, that's awesome. If not, we will accept the return of the device... 1/2
T-Mobile Help ‏@TMobileHelp
@JohnLegere ...regardless. *DanKing 2/2
They are very interested in knowing what store that was in Atlanta. lol

apatcas said:
you guys think you had a bad experience?
I have the original jump. I returned my note 7, I still show it on my EIP plan (so i'm still paying for it), my note 5 shows that i haven't returned it in time. Oh... and to top it all off who here got threatened for not returning the phone with the box?
https://www.youtube.com/watch?v=8SVHNc5UgaA
Click to expand...
Click to collapse
You should let corporate know and that Dumb ass should get fired.
As far as my return, I just returned my Note 7 yesterday for a refund. My account currently shows -747.50 and there is no EIP for the Note 7 on my account anymore. Now I just need to wait for everything to get squared away which T-Mobile is slow at doing. I too have the original Jump 1 plan and will be watching closely to make sure they don't screw it up. My Note 5 also shows that it was not returned but that is the only EIP I have now. Returning the phone was painless and the girl training the guy knew exactly what to do.

DeadPhoenix said:
According to Twitter TmobileHelp A box is preferred but they should still be able to help you. Ask for twitter public confirmation a box is needed in the store.
Confirmed. You are not required to have the box but the would prefer it.
T-Mobile Help ‏@TMobileHelp
@JohnLegere If you still have the original packaging, that's awesome. If not, we will accept the return of the device... 1/2
T-Mobile Help ‏@TMobileHelp
@JohnLegere ...regardless. *DanKing 2/2
They are very interested in knowing what store that was in Atlanta. lol
Click to expand...
Click to collapse
I don't personally keep the boxes if I don't plan to return the phone
---------- Post added at 04:12 PM ---------- Previous post was at 04:03 PM ----------
chipworkz said:
You should let corporate know and that Dumb ass should get fired.
As far as my return, I just returned my Note 7 yesterday for a refund. My account currently shows -747.50 and there is no EIP for the Note 7 on my account anymore. Now I just need to wait for everything to get squared away which T-Mobile is slow at doing. I too have the original Jump 1 plan and will be watching closely to make sure they don't screw it up. My Note 5 also shows that it was not returned but that is the only EIP I have now. Returning the phone was painless and the girl training the guy knew exactly what to do.
Click to expand...
Click to collapse
I did. Actually don't know if he got fired because the franchise store owner said that from what he was told by the guy trying to be my friend there, I was a threat to the other employees. He wanted to put a restraining order on me after I called the cops.

apatcas said:
I don't personally keep the boxes if I don't plan to return the phone
---------- Post added at 04:12 PM ---------- Previous post was at 04:03 PM ----------
I did. Actually don't know if he got fired because the franchise store owner said that from what he was told by the guy trying to be my friend there, I was a threat to the other employees. He wanted to put a restraining order on me after I called the cops.
Click to expand...
Click to collapse
There is your problem. Franchise owner shop. You should go to a corporate store.

chipworkz said:
You should let corporate know and that Dumb ass should get fired.
As far as my return, I just returned my Note 7 yesterday for a refund. My account currently shows -747.50 and there is no EIP for the Note 7 on my account anymore. Now I just need to wait for everything to get squared away which T-Mobile is slow at doing. I too have the original Jump 1 plan and will be watching closely to make sure they don't screw it up. My Note 5 also shows that it was not returned but that is the only EIP I have now. Returning the phone was painless and the girl training the guy knew exactly what to do.
Click to expand...
Click to collapse
Soon as he approached me it would have been game over. Another typical kiddie. I'd make sure he lost his job and even threaten to post it online if he didn't. Then I'd do it anyway and post it as many places as I could. Ruin his punk ass life for good. Did I mention I'd also get my law partner in my firm to file whatever criminal and civil charges we could just to make sure he ****s in every single pair of pants he owns?
**** man, at the very least send that into the local news crew. Goddamn I hate kids.
... Of course that's assuming the begining part of that altercation wasn't some wild all out attack on him by you . Glad you got the phone man.
Sent from my SM-N930T using XDA-Developers mobile app

NXLTrauma25 said:
Soon as he approached me it would have been game over. Another typical kiddie. I'd make sure he lost his job and even threaten to post it online if he didn't. Then I'd do it anyway and post it as many places as I could. Ruin his punk ass life for good. Did I mention I'd also get my law partner in my firm to file whatever criminal and civil charges we could just to make sure he ****s in every single pair of pants he owns?
**** man, at the very least send that into the local news crew. Goddamn I hate kids.
... Of course that's assuming the begining part of that altercation wasn't some wild all out attack on him by you . Glad you got the phone man.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
As bad as it sounds I didn't pursue to much on this because I couldn't miss to much of work. But the whole store is full of **** heads. That guy and the manager who i think has been trying to find me on social media.
I do have a police report. I think he got fired bit it'll be OK since apparently his mom is an undercover CIA agent.

Note 7 v2 being investigated for a possible recall on the new V2 Note7

This is so sad as soon as T-mobile let me take this this back I'm going to return my (Replaced v2 Note7) for my money back and maybe buy a used s7 edge til the Note8.
Sprint and AT&T already is letting customers return the newly replaced v2 Note7 for a full refund.
http://www.theverge.com/2016/10/7/13196456/sprint-galaxy-note-7-replacement-exchange
http://bgr.com/2016/10/07/galaxy-note-7-exchange-refund-sprint-t-mobile-att-verizon/
Sprint
Sprint was the first carrier to announce unconditional replacements for any customers with a Note 7. “If a Sprint customer with a replacement Note 7 has any concerns regarding their device, we will exchange it for any other device at any Sprint retail store during the investigation window,” a Sprint representative told Recode.
The return policy will presumably get customers the full retail price of the phone towards another device, and given the big sticker price on a Note 7, customers should be able to pick up just about any other smartphone.
T-Mobile
While T-Mobile doesn’t have a specific policy in place for Note 7 devices, the company also told Recode that customers with a Note 7 can use T-Mobile’s standard 14-day “remorse” policy to return or exchange their phone. The 14-day period starts from when customers picked up their replacement Note 7 devices, so most people should still be covered under that window.
AT&T
AT&T followed Sprint’s lead, telling The Verge that customers with a Note 7 can bring their phones into a store and exchange them for any other smartphone. There’s no specified window on how long you have to bring your device in, but given the ongoing investigation by the US Consumer Product Safety Commission, it’s not likely to end any time soon.
Verizon
Verizon hasn’t fully outlined its exchange program, but it has committed to exchanging devices. In a statement, a Verizon spokesperson told BGR “for any Verizon customer concerned about the safety of their replacement Note7 smartphone, they will be able to exchange it for an alternate smartphone. We will provide additional details later today.”

T-Mobile is allowing it too.

charlieb620 said:
T-Mobile is allowing it too.
Click to expand...
Click to collapse
Cool thx, I'm going to return then.

I'm going to wait and see if turns out to be a second recall. Looks like the carrier are getting jump on it maybe they know already there's going to be another recall. If they do recall it again you can forget about software updates from the carriers. Now I have to decide if I want to get the LG V20 or go back to the iPhone SE if they do a 2nd recall. Battery life on that little phone was awesome. Only phone I managed to get 1 1/2 days of usage before having to charge it. What a ride from the anticipation of receiving the device to this now. At least I got 2 256gb memory cards out of this ordeal.

ATT may stop selling the Note 7
http://www.technobuffalo.com/2016/1...-in-unprecedented-move-following-latest-fire/
keeps getting worse for the Note 7. If that happens most likely the rest of the carriers will follow through.

Wow this sucks, theres no other phone that I like out there right now either. Pixel looks nice but no sd cards kills it for me, the 4k will eat up the sd card, even with unlimited cloud storage. v20 is eh.... and iphone 7... well its an iphone...

Wow I just got my replacement today lol. I'm hoping it's just a one off that exploded I really like this phone and I don't want an official recall on V2.
The Pixel is the only other choice for me too but I don't think the camera on the Pixel will produce the depth that the note 7 does and I love those deep looking shots.

Just returned the Note7 v2 for a full refund. Using an LG G3 as a temp phone for now, tired of all these crap.

Welp, time to return my V2, and get another replacement Note 7, and do the 256GB SD Card trick again :'D. Then return that for a $50 restocking fee and get the Pixel.... /sarcasm
or was it?

I got mine the other. Everything is perfect, which I'm quite surprised lol. Did a back up restore and I thought it would get hot and it didn't. It wasn't even laggy while downloading and installing my apps. I seriously hope there is no recall. This phone just rocks at least for now.
Sent from my SM-N930T using XDA-Developers mobile app

Considering there have been no other reports ov v2 phones melting, I'm inclined to think it's a one-off event so I plan to keep mine until I hear differently. I really like this phone, and being a JOD customer, I don't worry about resale value.

kdoweb said:
Just returned the Note7 v2 for a full refund. Using an LG G3 as a temp phone for now, tired of all these crap.
Click to expand...
Click to collapse
What's funny is you got 61 post total and you finally create a thread to spread what might be false info depending on if the phone that burns up ends up being a version one note 7

TechBSwift said:
What's funny is you got 61 post total and you finally create a thread to spread what might be false info depending on if the phone that burns up ends up being a version one note 7
Click to expand...
Click to collapse
To each his own. I do hope your note 7 wont overheat, I rather be safe then sorry.

Maris_ said:
Considering there have been no other reports ov v2 phones melting, I'm inclined to think it's a one-off event so I plan to keep mine until I hear differently. I really like this phone, and being a JOD customer, I don't worry about resale value.
Click to expand...
Click to collapse
Yeah there is another V2 in Taiwan that started smoking. Getting interesting

pcriz said:
Yeah there is another V2 in Taiwan that started smoking. Getting interesting
Click to expand...
Click to collapse
If all the US carriers are letting us return with no questions ask, that alone is reason enough for me to return.
I might buy this phone:
http://www.bestbuy.com/site/samsung...5ac&ksprof_id=10&ksaffcode=1943582&ksdevice=c

Maris_ said:
Considering there have been no other reports ov v2 phones melting, I'm inclined to think it's a one-off event so I plan to keep mine until I hear differently. I really like this phone, and being a JOD customer, I don't worry about resale value.
Click to expand...
Click to collapse
http://www.androidcentral.com/alleged-replacement-note-7-catches-fire-minnesota
their are now 3 reports of v2 note 7 problems.

Intub8 said:
http://www.androidcentral.com/alleged-replacement-note-7-catches-fire-minnesota
their are now 3 reports of v2 note 7 problems.
Click to expand...
Click to collapse
It's over. Even if all three are proven to be false or another recall happens and they actually get it right, no airline will ever let you carry a note 7 again. Even if you get past security the little ***** sitting next to you will probably freak and scream you brought a bomb on the plane.
The average person thinks every phone is a iPhone or a Galaxy, you honestly think they will believe your device is safe if they find out it is a note 7?
If tmobile had any class they would give us at the very least our previous pre upgrade phone free of charge until the next note or whatever you decide to upgrade to. Instead many of us will be forced into buying a phone we don't want, wasting a Jump, etc.
Sent from my SM-N930T using XDA-Developers mobile app

NXLTrauma25 said:
It's over. Even if all three are proven to be false or another recall happens and they actually get it right, no airline will ever let you carry a note 7 again. Even if you get past security the little ***** sitting next to you will probably freak and scream you brought a bomb on the plane.
The average person thinks every phone is a iPhone or a Galaxy, you honestly think they will believe your device is safe if they find out it is a note 7?
If tmobile had any class they would give us at the very least our previous pre upgrade phone free of charge until the next note or whatever you decide to upgrade to. Instead many of us will be forced into buying a phone we don't want, wasting a Jump, etc.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
I agree. I wish I could go back to August and just not buy the phone. I traded in my s7 edge and paid $180 to upgrade early. Not to mention the deposit for 2 notes. I will never see that money again. So I can get another s7 edge and be out the cash I paid to upgrade early and have to start back at payment number 1 out of 24. Feel like a rape victim from law and order.
Sent from my SM-N930T using XDA Premium HD app

https://imgur.com/gallery/BGWPK
Sent from my SM-T810 using Tapatalk

barfingmonkey said:
https://imgur.com/gallery/BGWPK
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
That video was somewhat disheartening. And only 2 hours old?
All I need is for that to hit the news then my daughter and my mother will both have a tizzy all over again and start worrying about Samsung melting my face off.
This has been a pretty rough ride. I feel like I bought a Ford Pinto.
Sent from my SM-N930T using XDA-Developers mobile app

Is this the best choice

So I had to return my phone note 7 stupid recall. I got the s7 edge t mobile is it the best phone to get or wait for the v20 or something else thank you

I'm in the same boat.... I'm going with the S7 Edge... samsung pay and gear vr are things I don't want to go without... plus samsung oled screens are so good, i have a hard time using anything with an IPS screen.

Same here grabbed s7 edge. At least 256 card works.
Sent from my SM-G935T using xda premium

I am in the same boat and somehow it feels wrong :crying:

Chr0nicDreamz said:
I am in the same boat and somehow it feels wrong :crying:
Click to expand...
Click to collapse
Agreed. The Note 7 was great, and this is not so much.
A friend reminded me, too late, of the S6 Edge+. No water resist, no SD card, but bigger, faster, better sound than the S7 Edge. I have to have SD card, so I might not have gone that way, but it's a great phone for the money. Can be had on eBay for $300.

Seme here , I'm on s7 edge it's not to bad , I like it

S7 beats S6. I had both.
Sent from my SM-G935T using XDA Premium 4 mobile app

S7e isn't a bad phone. It's the note7 minus spen and iris scanner. The screen difference feels negligible in hand ( my s7e almost fit my n7 case perfectly...... )
I'm not happy with losing the n7 but T-mobile is taking care of me. I'm technically buying the s7e on installment but any money put towards the s7e will be applied to the n7 ( or n8 ) when it comes back out and I will be able to return the s7e regardless the time frame......since I was a pre-order and already had mine at launch.
Sent from my SM-G935T using Tapatalk

I'm also a Note 7 refugee. While this wasn't my first choice it's not that bad. They also extended the promotion for the SD card and the VR headset. I'm ok till the Note 8 comes out.

pyraxiate said:
S7e isn't a bad phone. It's the note7 minus spen and iris scanner. The screen difference feels negligible in hand ( my s7e almost fit my n7 case perfectly...... )
I'm not happy with losing the n7 but T-mobile is taking care of me. I'm technically buying the s7e on installment but any money put towards the s7e will be applied to the n7 ( or n8 ) when it comes back out and I will be able to return the s7e regardless the time frame......since I was a pre-order and already had mine at launch.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Hpw did you get them to put any money paid on the s7edge to the note 8?

thegameksk said:
Hpw did you get them to put any money paid on the s7edge to the note 8?
Click to expand...
Click to collapse
They noted my account that this was a loaner phone that I'm paying on. I was one of the original pre orders who received my phone and had to bring it back a week later for the recall. I was given the option of waiting overnight for a Loaner to be shipped or buy something in store and have it credited on the first recall replacement n7. The first replacement which was supposed to take a few weeks never came. I called 611 frantic worried I'd be stuck with an expensive phone I didn't want. They said my account was noted this was a replacement and a temporary device only due to the recall and even if it took a year I was safe to return it for a full refund ( or apply the refund to another phone ).
Sent from my SM-G935T using Tapatalk

Try and get an S7 Edge now. On back order until November. I ordered last week and it states it shipped but it's been on its way to UPS going on 5 days now. I guess the little old lady with the broken hip is crawling to UPS.

pyraxiate said:
They noted my account that this was a loaner phone that I'm paying on. I was one of the original pre orders who received my phone and had to bring it back a week later for the recall. I was given the option of waiting overnight for a Loaner to be shipped or buy something in store and have it credited on the first recall replacement n7. The first replacement which was supposed to take a few weeks never came. I called 611 frantic worried I'd be stuck with an expensive phone I didn't want. They said my account was noted this was a replacement and a temporary device only due to the recall and even if it took a year I was safe to return it for a full refund ( or apply the refund to another phone ).
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I talked to them and tried to get the same and they wont give it to me.

thegameksk said:
I talked to them and tried to get the same and they wont give it to me.
Click to expand...
Click to collapse
Were you one of the original pre-order customers? That might make a difference.
Sent from my SM-G935T using Tapatalk

S7 edge is an awesome phone.. I had since it came out no issues at all. I also had the note 7 well we know how that goes. Anyways s7 is fantastic
Sent from my SM-N920T using XDA-Developers mobile app

pyraxiate said:
Were you one of the original pre-order customers? That might make a difference.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I got my V1 August 26th.

thegameksk said:
I got my V1 August 26th.
Click to expand...
Click to collapse
When I took mine back for the recall, there was a 2 day window where they issued a loaner but had to mail it out. I'm guessing they ran out of loaners. I opted for option 2 because I couldn't wait overnight. Basically they returned the note7 and had me put the s7e on the EIP instead. During that window, they made a note on my account that this was a temporary loaner type device until the note7 was released again. Several weeks passed and I didn't get a call from my retailer. I went in and one of the reps said they were likely pulling all note7 and stopping sales..... he could overnight one for me but I'd likely have to return that one too. I said I'd wait for the issue to be resolved. Went home, called 611 and threw a fit because I don't want to be stuck with an $800 phone I didn't want. The customer service rep said he would feel the same way too and checked my account. He said that my s7e IS showing as a loaner device.
I then asked him what it the n7 isn't released after waiting a year. At that point the s7e would be halfway paid off ( $400 Ish applied to the EIP ). He said that because I paid for the s7e as a loaner that all money applied to it would be reimbursed / put towards a note 7 ( or comparable device ...such as a note 8 ). I specifically asked what if it took a year....and he said the account is noted and I have nothing to worry about.
The following day I went to my T-mobile retailer and spoke to the manager ( excellent at customer service by the way ). I told him I already knew about the 2nd recall and wanted him to confirm about the loaner s7edge I'm paying on. He went into the account notes and saw where the 611 rep noted whenever a replacement n7 ( or comparable device ) was available, the s7e would be fully refunded.
I breathed a sigh of relief. The manager did my preorder on my n7 so he was already aware of everything. As long as my account is noted I'm good to go he said regardless the time frame.
Hopefully he is still there at the same location a year from now so it's easier. Lol
Sent from my SM-G935T using Tapatalk

Anyone upgrading to the S8+?

Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Any idea when the N8 will be out? Though they did mention that they will be re-releasing the N7 as refurbs.
Debating about the S8+ at this point.
I love the N7, but who knows when the N8 will be out, so debating...
Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.

I'll wait for the N8 and I think I heard people say the N8 would be out at the end of the year. Don't quote me on that.
If they are re releasing the N7. As long as it is still a beast of a phone like it was on original release. I will be happy with that. At a cheaper price of course. The pen spoiled me that's for sure
Sent from my Nexus 9 using Tapatalk

That is kind of what is holding me back, the lack of the S-Pen, but if you were to ask me how often do I use it, I'd say about 5 times since I got the phone in my hand haha
I like the luxury of having it if I need/want to use it, but do not find myself using it that much unfortunately.

elite-fusion said:
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Any idea when the N8 will be out? Though they did mention that they will be re-releasing the N7 as refurbs.
Debating about the S8+ at this point.
I love the N7, but who knows when the N8 will be out, so debating...
Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.
Click to expand...
Click to collapse
They told me I'll get credit for everything I paid so far if I return it. I called an hour ago and I'm still deciding off I should get the s8
Sent from my SM-N930T using Tapatalk

zbms said:
They told me I'll get credit for everything I paid so far if I return it. I called an hour ago and I'm still deciding off I should get the s8
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
I will head to the store today to see if I like the s8+ or not. the only thing really holding me back would be the fact that i wont be able to jump to the N8 when it comes out since it will be less than a year or 50% of the phone, so thats really the one and only thing. S8 is technically better in terms of specs I think. It is a bit more narrow but bigger screen, but no s-pen.
Eh, decisions, decisions lol

You'll get your credit, only thing is if you were in Jump on Demand then it gets voided and you have to start a different jump program.
It sucks, I didn't wanna have to get rid of JOD. I'm debating if I want to or not now.
Sent from my SM-N930T using XDA-Developers Legacy app

ThC23 said:
You'll get your credit, only thing is if you were in Jump on Demand then it gets voided and you have to start a different jump program.
It sucks, I didn't wanna have to get rid of JOD. I'm debating if I want to or not now.
Sent from my SM-N930T using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yep, I was thinking of that too, but I was originally on Jump 2.0 and did not want to switch to JoD. I dont remember the reasoning why I DIDNT want to switch, but i'm fine with J2.0 because I only jump ones a year either way to the next best samsung lol

Note 7 to Galaxy S8+ Jump on Demand
I've been a lurker on XDA until now; I will describe my time with the Note 7 and switch to the (pre-ordered) S8+.
I obtained my Note 7 shortly after it was released a second time. Confident that the batteries were fine despite allegations of a second round of explosions, I decided to keep my device. I downloaded (and pointedly resisted updating) EZ Disabler Pro, and promptly disabled updates as users on this forum warned of upcoming updates that would limit battery life, and functionality. The app and update restrictions have been in place since November 2016; therefore I still possess a Note 7 device which charges to 100% and more or less performs the way it was intended to at the time of release.
I use my S-Pen constantly. Smart Select is a tool I use multiple times, every day, and I will be quite sad to let it go as I upgrade to the Galaxy S8+. However, having a supported device which will receive updates and is not banned on commercial aircraft is worth the trade in until the Note 8 pops in October of this year.
T-Mobile has made the transition difficult. Any time I call about billing issues or service agreements, representatives ask me about the Note 7 and seem to be unable to process requests on my line because of the phone's status as a recalled device. The first time I called into to pre-order the Galaxy S8+ and trade in my Note 7 through Jump on Demand, I was refused. The representative informed me that I would be unable to complete this trade in due to the Note 7's status, and that I must continue through a standard Jump upgrade, which would put me on an Equipment Installment Plan (EIP). I firmly believe in technology leasing due to the financially unfeasible process of owning the latest devices, and was not willing to take the EIP route. Instead, I ended my call with T-Mobile and decided to do some research on the JoD lease.
In my research I found that as a lessee, I do not own my Note 7. The Note 7 belongs to T-Mobile, and they must take it back and continue my program with a new phoneas long as the trade in device meets the physical requirements for return. (My phone is in mint condition) I also found that pre-orders are covered under JoD, and then was confused as to why I was being refused.
After learning this, I called T-Mobile again, in the early morning hours (I'm in EST US) at about 2am. Turns out that standard customer service representative in the US are just lazy and unwilling to do research. My rep was based in the Philippines and while she initially had responses very similar to earlier reps I had spoken to, upon being asked direct questions about my JoD lease, she took the time (spent about 75 mins on the phone with her) to look through documentation, click through menus on her employee terminal and find the option of continuing my JoD lease, and pre-ordering the S8+ through that portal.
TLDR;
If you're being told that you can't continue JoD because you have a Note 7 and would like to trade in for the S8(+), ask direct questions about your lease until the reps stop being bums and actually go through the documentation. IT IS POSSIBLE TO PRE-ORDER THE S8+ ON JoD COMING FROM A NOTE 7. They will take the first opportunity to hand you off to another rep or force you through the method that they are most familiar with. Keep in mind, newer reps may not know anything about JoD since the program has long been unavailable to new customers. Foreign reps in my experience (whether it be for billing issues, accidental charges, line adjustments, etc) seem to care more your situation/satisfaction than the average US rep.
P.S:
Be warned, JoD is no longer available to new or existing customers. If you leave JoD now, it will not be possible to get back on such a lease. JoD lessees are grandfathered to the program.

elite-fusion said:
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Any idea when the N8 will be out? Though they did mention that they will be re-releasing the N7 as refurbs.
Debating about the S8+ at this point.
I love the N7, but who knows when the N8 will be out, so debating...
Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.
Click to expand...
Click to collapse
I own my Note 7 outright, paid in full. I have no intentions of getting the S8, I'll wait for the next Note. I do, however, intend to return my Note 7 for a full refund and get the Note 8 without having to pay too much more. I'd love to have somebody at Magenta try to tell me the recall is over. Fact is, it is not! There is no expiration date and they can't invent one!

RaymondPJR said:
I own my Note 7 outright, paid in full. I have no intentions of getting the S8, I'll wait for the next Note. I do, however, intend to return my Note 7 for a full refund and get the Note 8 without having to pay too much more. I'd love to have somebody at Magenta try to tell me the recall is over. Fact is, it is not! There is no expiration date and they can't invent one!
Click to expand...
Click to collapse
I recently took the plunge and finally returned my note 7. No T-Mobile stores I went to would accept it saying the recall had expired, smh. I eventually ended up doing the return through Samsung and got a better deal. Phone and 2 cases plus the extra $25 from Samsung netted me back $999. I'll gladly take that in a check than credits from T-Mobile.

89dynasty said:
I recently took the plunge and finally returned my note 7. No T-Mobile stores I went to would accept it saying the recall had expired, smh. I eventually ended up doing the return through Samsung and got a better deal. Phone and 2 cases plus the extra $25 from Samsung netted me back $999. I'll gladly take that in a check than credits from T-Mobile.
Click to expand...
Click to collapse
Like the other carriers they were compensated by Samsung for all Note 7's. That's money they intend to keep, Magenta can be scandalous! Since mine is paid in full it won't go down that way when I return mind, I'll make sure if it!

Auvenell said:
I've been a lurker on XDA until now; I will describe my time with the Note 7 and switch to the (pre-ordered) S8+.
I obtained my Note 7 shortly after it was released a second time. Confident that the batteries were fine despite allegations of a second round of explosions, I decided to keep my device. I downloaded (and pointedly resisted updating) EZ Disabler Pro, and promptly disabled updates as users on this forum warned of upcoming updates that would limit battery life, and functionality. The app and update restrictions have been in place since November 2016; therefore I still possess a Note 7 device which charges to 100% and more or less performs the way it was intended to at the time of release.
I use my S-Pen constantly. Smart Select is a tool I use multiple times, every day, and I will be quite sad to let it go as I upgrade to the Galaxy S8+. However, having a supported device which will receive updates and is not banned on commercial aircraft is worth the trade in until the Note 8 pops in October of this year.
T-Mobile has made the transition difficult. Any time I call about billing issues or service agreements, representatives ask me about the Note 7 and seem to be unable to process requests on my line because of the phone's status as a recalled device. The first time I called into to pre-order the Galaxy S8+ and trade in my Note 7 through Jump on Demand, I was refused. The representative informed me that I would be unable to complete this trade in due to the Note 7's status, and that I must continue through a standard Jump upgrade, which would put me on an Equipment Installment Plan (EIP). I firmly believe in technology leasing due to the financially unfeasible process of owning the latest devices, and was not willing to take the EIP route. Instead, I ended my call with T-Mobile and decided to do some research on the JoD lease.
In my research I found that as a lessee, I do not own my Note 7. The Note 7 belongs to T-Mobile, and they must take it back and continue my program with a new phoneas long as the trade in device meets the physical requirements for return. (My phone is in mint condition) I also found that pre-orders are covered under JoD, and then was confused as to why I was being refused.
After learning this, I called T-Mobile again, in the early morning hours (I'm in EST US) at about 2am. Turns out that standard customer service representative in the US are just lazy and unwilling to do research. My rep was based in the Philippines and while she initially had responses very similar to earlier reps I had spoken to, upon being asked direct questions about my JoD lease, she took the time (spent about 75 mins on the phone with her) to look through documentation, click through menus on her employee terminal and find the option of continuing my JoD lease, and pre-ordering the S8+ through that portal.
TLDR;
If you're being told that you can't continue JoD because you have a Note 7 and would like to trade in for the S8(+), ask direct questions about your lease until the reps stop being bums and actually go through the documentation. IT IS POSSIBLE TO PRE-ORDER THE S8+ ON JoD COMING FROM A NOTE 7. They will take the first opportunity to hand you off to another rep or force you through the method that they are most familiar with. Keep in mind, newer reps may not know anything about JoD since the program has long been unavailable to new customers. Foreign reps in my experience (whether it be for billing issues, accidental charges, line adjustments, etc) seem to care more your situation/satisfaction than the average US rep.
P.S:
Be warned, JoD is no longer available to new or existing customers. If you leave JoD now, it will not be possible to get back on such a lease. JoD lessees are grandfathered to the program.
Click to expand...
Click to collapse
So are they mailing you something for the Note 7 or are you returning it to the store?
I'm want to get the S8, but I keep getting mixed answer from store and phone reps.
Sent from my SM-N930T using XDA-Developers Legacy app

I've been instructed to return my Note7 at a store within two weeks of receiving my new device. I just got the S8+ some 12-13 hours ago. I have not yet returned the Note7.
I'm currently in possession of both the S8+ and the Note7. They're quite similar actually; I think the upgrade is far more dramatic from the S7 or even the S7 edge.

Auvenell said:
I've been instructed to return my Note7 at a store within two weeks of receiving my new device. I just got the S8+ some 12-13 hours ago. I have not yet returned the Note7.
I'm currently in possession of both the S8+ and the Note7. They're quite similar actually; I think the upgrade is far more dramatic from the S7 or even the S7 edge.
Click to expand...
Click to collapse
Thanks for the info, I went to Tmo store and did it there. I kept my JOD so I'll be able to get the Note 8 when it comes out. I'm a happy camper lol. But I went with the regular S8, same screen size as the Note 7, just less bezel.
Sent from my SM-G950U using XDA-Developers Legacy app

elite-fusion said:
Hey everyone,
Just wondering if anyone on here is giving up their N7 for the S8+? Most specs look to be better, with the exception of the S-Pen of course.
Click to expand...
Click to collapse
I'm using both phones(N7 & s8+). Let me make it a short and sweet. S8+ is pretty much like the N7. Both phones pretty much has same software and exterior, except s8+ is a bit taller(more screen real estate). You obviously missing out the mighty s-pen from N7. Look at the pic below, the N7 sits almost perfectly inside the s8+'s wallet case. For those whom still has the N7, IMO just keep it and wait until the N8.

PapaWangsta said:
I'm using both phones(N7 & s8+). Let me make it a short and sweet. S8+ is pretty much like the N7. Both phones pretty much has same software and exterior, except s8+ is a bit taller(more screen real estate). You obviously missing out the mighty s-pen from N7. Look at the pic below, the N7 sits almost perfectly inside the s8+'s wallet case. For those whom still has the N7, IMO just keep it and wait until the N8.
Click to expand...
Click to collapse
Lol, I would of kept mine but my battery was getting ****tier and my charging port was so loose that by the slightest touch it would come off. It was getting annoying.
But you're right, S8 is pretty much a N7 without the pen. Which I miss lol
Sent from my SM-G950U using XDA-Developers Legacy app