Database Users

Any AT&T phones shipped yet?

At&t shipped the Galaxy S7 edge early. Anyone get a shipment confirmation from at&t Note 7?
My Status:
Order status:
Preparing to ship
We're getting your order ready to ship. Expect your items to ship during the dates we gave you.
Thank you for placing your order with us.
Estimated ship dates:
August 17, 2016 - August 18, 2016
Number of item(s): 1 Cancel order
Samsung Galaxy Note7
Samsung Galaxy Note7

here we go with this thread...

my status states shipping 16th or 17th.

From what I can tell, only my watch has shipped.

sireniankyle said:
From what I can tell, only my watch has shipped.
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I ordered mine from the AT&T website. Never saw anything about the promos. I figured after I receive it, I'll go get the promos. But was just curious.

dmbfan13 said:
I ordered mine from the AT&T website. Never saw anything about the promos. I figured after I receive it, I'll go get the promos. But was just curious.
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I was going to order from at&t, but they made 0 mention of any offers except their 2 year contract bs. Best Buy is letting you choose between a memory card or watch. I already have a 200GB, so the watch was more appealing to me than a 256GB card. Sprint has it so that you go on Samsung's site once you have your device. Maybe at&t is the same?
EDIT: Click HERE to redeem your free memory card or Gear Fit 2. You may not be able to redeem it until you have your phone. Best Buy's website seems to be the only source where you get your watch early, and Best Buy stores are the only place where you get either the smaller watch, or the memory card when you pick up your phone.

sireniankyle said:
I was going to order from at&t, but they made 0 mention of any offers except their 2 year contract bs. Best Buy is letting you choose between a memory card or watch. I already have a 200GB, so the watch was more appealing to me than a 256GB card. Sprint has it so that you go on Samsung's site once you have your device. Maybe at&t is the same?
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I believe those are 2 different offers. One is through Samsung (Fit2 or SD Card), which you go to their site (http://samsungpromotions.com/) when you get your phone and enter in the IMEI and stuff like that. The other is through AT&T (Gear S2 or Tablet). I just never once was presented with a promotion through AT&T when I preordered my Note 7. Not sure I really want the items from AT&T, was just curious in case I am.

dmbfan13 said:
I believe those are 2 different offers. One is through Samsung (Fit2 or SD Card), which you go to their site (http://samsungpromotions.com/) when you get your phone and enter in the IMEI and stuff like that. The other is through AT&T (Gear S2 or Tablet). I just never once was presented with a promotion through AT&T when I preordered my Note 7. Not sure I really want the items from AT&T, was just curious in case I am.
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I would call them if you want the S2 or Tab E. Just to make sure that you aren't cheated.

Heads up! http://www.thestar.com.my/tech/tech-news/2016/08/10/samsung-note-7-delayed/

Venom0642 said:
Heads up! http://www.thestar.com.my/tech/tech-news/2016/08/10/samsung-note-7-delayed/
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Headline says "local" on a website based out of Malaysia. I think we're okay in the U.S..

sireniankyle said:
Headline says "local" on a website based out of Malaysia. I think we're okay in the U.S..
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Correct, posted it just incase tho.
Running On Samsung Galaxy S7 Edge G935A Wicked Dark Carnage Edition Theme

Is the Gear S2 or the tablet any good?
Sent from my SM-G935F using Tapatalk

borijess said:
Is the Gear S2 or the tablet any good?
Sent from my SM-G935F using Tapatalk
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The real question is, do you really want to sign an agreement that you are willing to pay $10 a month for them for the next 2 years?

e36eury said:
The real question is, do you really want to sign an agreement that you are willing to pay $10 a month for them for the next 2 years?
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In my opinion the Gear S2 is an excellent watch, but I never used the 3G because I always had it tethered to my phone. I agree that it is really not worth the extra $10 a month.

Is anybody here doing the Sam's Club deal?
.

Soooo I just tracked my shipment that is supposed to just be my watch, and I'm getting my hopes up that there is a Note 7 in there. The package weighs 0.88lbs, and a gear fit 2 only weighs 0.066lbs, and a Note 7 weighs 0.373 lbs. The 2 together only weigh 0.439lbs, which leaves room for packaging, and accessories! Due to arrive today. I'll report back with my probable disappointment later on.
UPDATE: Just the watch. Which I'm okay with, because I got mine waaaay before most people.

I was hoping the Note 7 was in the box for you bro. Next week hopefully.

sireniankyle said:
Soooo I just tracked my shipment that is supposed to just be my watch, and I'm getting my hopes up that there is a Note 7 in there. The package weighs 0.88lbs, and a gear fit 2 only weighs 0.066lbs, and a Note 7 weighs 0.373 lbs. The 2 together only weigh 0.439lbs, which leaves room for packaging, and accessories! Due to arrive today. I'll report back with my probable disappointment later on.
UPDATE: Just the watch. Which I'm okay with, because I got mine waaaay before most people.
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I got my gear s2 on wed really happy with it going to get the memory card from samsung as i already got a garmin vivosmart hr+ which i really like

Just checked my order status. Now stating backordered.

mikechek said:
Just checked my order status. Now stating backordered.
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What country are you located in, and where did you order from?

Well now it get confusing: Samsung says those that take s7/edge WON'T get replacement

http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app

ekerbuddyeker said:
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
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and this is why I still have both my Note 7s, smh

Got told today at AT&T to keep my note 7 new shipments should be in Monday or Tuesday

I better be able to trade this crappie s7 edge for my note 7....can't tell people that you can have them do it then tell them they can't that's just messed up big time.
Sent from my SAMSUNG-SM-G935A using Tapatalk

AT&T has their exchange policy for the note 7 clearly posted on their site. They will honor the exchange back to note 7. This article is anything but official anyway so I wouldn't read too much into it.

ShrekOpher said:
Got told today at AT&T to keep my note 7 new shipments should be in Monday or Tuesday
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Yup very true AT&T Store Manager is a friend of mines he said the same thing, then i Will replace mines even though there's nothing wrong with mine's.
Running On Samsung Galaxy Note 7 N930A Wicked Dark Carnage Edition Theme

I hope that's true. Don't like this edge too much and there's nothing else out there in would want.
This whole fiasco has really [email protected] me off. So much wasted time.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app

Then looks like who ever wrote the article is just trying to start a panic.
Sent from my SAMSUNG-SM-G935A using Tapatalk

sharkattack99 said:
Then looks like who ever wrote the article is just trying to start a panic.
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Click bait for sure

I've been to the AT&T store here in Dearborn 3 times in the last few days. First time then didn't seem to know why they weren't selling note 7 anymore. The second time (after I told them the first time) they still had no other information on it. Today I went in and told them I wanted a temporary 7 edge. Not one person at the story knew about the $25 or that the phone I was to get could be returned and didn't believe me. I showed them the recall page for AT&T and still didn't get it....Asked me to show them were it said that the temp phone could be returned. I spouted out quite loudly "you guys are bull****" and just as loudly said "you're not going to rip me off". At the same time I heard them telling another customer the same crap.
I went home and posted a shot at them on facebook then called AT&T on the phone. They told me that the store was "very wrong" and should have known all about how to work the recall. Said I should go to another store to get it taken care of. I plan to go back to the store I started with. Make them put out a 7 edge that I'll use and return in less than a week (hopefully) plus the paper work.

cordell12 said:
and this is why I still have both my Note 7s, smh
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Haha.. EXACTLY!!

So I chatted into AT&T a short time ago, we all know these guys are not the most informed. The chat rep informed me that the replacement devices will not be in for roughly 1 month.

Always go to corporate stores. Avoid the rest since they are just authorized retailers barely batter than department store locations since their policies can and sometimes do differ or are just outright ignorant.

ekerbuddyeker said:
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
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Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?

fortesquieu said:
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
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What do you mean, "Wait"? That's exactly how it is supposed to work.

fortesquieu said:
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
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That's exactly what AT&T write in their release. Actually I didnt pay / receive anything when I did the swap. They just annotated my account that it's a loaner.
It is possible that carriers are dealing with this different this than if people ordered direct from Samsung.
However, I'm sure the next switcheroo won't be straightforward.
If I was LG I would be rushing to full this his void with the v20. What an opportunity.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app

I went to an authorized reseller and they told me they wouldn't help me. That the chance of my phone exploding was so low that I should just hold onto it until ATT would do a swap via mail. So much BS.. I called the att 1800 number and they told me that store was completely wrong and to go to a corporate store. Went to a corporate store (30 minutes away) and took about 30 minutes to switch me to a temporary loaner s7. Now how we get a note 7 again, no one knows.... Or when..
---------- Post added at 09:50 PM ---------- Previous post was at 09:16 PM ----------
Oh and even now Samsung's official recall site says you only get a j... I'm guessing it doesn't apply to us that switched before they changed their minds..

spoke to local ATT store, and they once again told me if I am not having issues I can keep my devices. but if I want they will swap them and will take back the loaned devices. she also told me I can get any device in the store, and still switch back to note 7 when it comes in. millage seems to vary from store to store, she also told me it must be a "Corp" store, not a auth retailer.

meatlocker said:
What do you mean, "Wait"? That's exactly how it is supposed to work.
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Ahh. We didn't have that option here in Canada. Either S7/Edge with the difference refunded or a cheap loaner.

http://about.att.com/story/att_statement_on_exchanges_for_the_samsung_galaxy_note7.html
AT&T Statement on Exchanges for the Samsung Galaxy Note7
MOBILITY / Dallas, Texas, 9 days ago ShareFacebookTwitterLinkedInEmail
Samsung and the CPSC (Consumer Product Safety Commission) strongly recommend that you power down and stop using your Galaxy Note7 device immediately. Click here for the CPSC’s full statement.
Because safety is our top priority, customers are strongly encouraged to exchange the Samsung Note7 for a new device. Return it with any Note7 accessories for an exchange as soon as possible to your local AT&T retail location.
Samsung and the CPSC have asked all retailers, including AT&T, to stop selling the device. Customers with a Note7 may select a Galaxy S7, Galaxy S7 edge, Galaxy S7 active, Galaxy Note7 (when available) or any other smartphone, and may also return any Note7 accessories.
Customers who exchange their Note7 can keep their new device, or trade it in later for a new Note7, when available. For more information on the device exchange process, please visit www.att.com/note7 for more information.
https://www.att.com/esupport/article.html#!/wireless/KM1122948
Can I exchange or return my Note7 if I am out of the normal return period?
Yes!
How do I exchange my Note7?
Return to the location where you purchased your Note7 and bring your device, charger, accessories, packaging, and receipts you have to process your exchange without a restocking fee. Click here for a location near you AT&T store locations.
I purchased my Note7 online or via the phone. How do I exchange?
If purchased online or through phone order, please visit an AT&T store. If you are unable to visit an AT&T Retail location or one is not in your area, please call 800.331.0500. At this time, please power down your device. Please do not ship your Note7 back; further direction will be provided at a later date.
Will I be able to return my Note7 even if it is damaged?
Exchanges and returns will be honored regardless of condition of the Note7 device.
Can I return my temporary device and accessories for a new Note7 when it is available?
Yes! Your temporary device needs to be undamaged (no water damage, cracked screen, etc.) in order to return it for the new Note7. To protect your temporary device, you can purchase accessories like cases and screen protectors that also can be returned.
Will I be able to return my accessories for my Note7 that I purchased from AT&T?
Yes, Note7 accessories can be returned to the AT&T location where you purchased them or if you purchased online, you can return them to the nearest AT&T store.
Main att store here told me same thing i should swap and highly encouraged to s7 or s7edge as a loner and I could switch back to the note when the new shipment arrives for free. I opted to keep mine and charge it only when im near it. I charge it on a mouse pad I have on my glass desk. I love the phone to much to bring it back only to wait after I preordered on the 3rd.

Is this the best choice

So I had to return my phone note 7 stupid recall. I got the s7 edge t mobile is it the best phone to get or wait for the v20 or something else thank you

I'm in the same boat.... I'm going with the S7 Edge... samsung pay and gear vr are things I don't want to go without... plus samsung oled screens are so good, i have a hard time using anything with an IPS screen.

Same here grabbed s7 edge. At least 256 card works.
Sent from my SM-G935T using xda premium

I am in the same boat and somehow it feels wrong :crying:

Chr0nicDreamz said:
I am in the same boat and somehow it feels wrong :crying:
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Agreed. The Note 7 was great, and this is not so much.
A friend reminded me, too late, of the S6 Edge+. No water resist, no SD card, but bigger, faster, better sound than the S7 Edge. I have to have SD card, so I might not have gone that way, but it's a great phone for the money. Can be had on eBay for $300.

Seme here , I'm on s7 edge it's not to bad , I like it

S7 beats S6. I had both.
Sent from my SM-G935T using XDA Premium 4 mobile app

S7e isn't a bad phone. It's the note7 minus spen and iris scanner. The screen difference feels negligible in hand ( my s7e almost fit my n7 case perfectly...... )
I'm not happy with losing the n7 but T-mobile is taking care of me. I'm technically buying the s7e on installment but any money put towards the s7e will be applied to the n7 ( or n8 ) when it comes back out and I will be able to return the s7e regardless the time frame......since I was a pre-order and already had mine at launch.
Sent from my SM-G935T using Tapatalk

I'm also a Note 7 refugee. While this wasn't my first choice it's not that bad. They also extended the promotion for the SD card and the VR headset. I'm ok till the Note 8 comes out.

pyraxiate said:
S7e isn't a bad phone. It's the note7 minus spen and iris scanner. The screen difference feels negligible in hand ( my s7e almost fit my n7 case perfectly...... )
I'm not happy with losing the n7 but T-mobile is taking care of me. I'm technically buying the s7e on installment but any money put towards the s7e will be applied to the n7 ( or n8 ) when it comes back out and I will be able to return the s7e regardless the time frame......since I was a pre-order and already had mine at launch.
Sent from my SM-G935T using Tapatalk
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Hpw did you get them to put any money paid on the s7edge to the note 8?

thegameksk said:
Hpw did you get them to put any money paid on the s7edge to the note 8?
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They noted my account that this was a loaner phone that I'm paying on. I was one of the original pre orders who received my phone and had to bring it back a week later for the recall. I was given the option of waiting overnight for a Loaner to be shipped or buy something in store and have it credited on the first recall replacement n7. The first replacement which was supposed to take a few weeks never came. I called 611 frantic worried I'd be stuck with an expensive phone I didn't want. They said my account was noted this was a replacement and a temporary device only due to the recall and even if it took a year I was safe to return it for a full refund ( or apply the refund to another phone ).
Sent from my SM-G935T using Tapatalk

Try and get an S7 Edge now. On back order until November. I ordered last week and it states it shipped but it's been on its way to UPS going on 5 days now. I guess the little old lady with the broken hip is crawling to UPS.

pyraxiate said:
They noted my account that this was a loaner phone that I'm paying on. I was one of the original pre orders who received my phone and had to bring it back a week later for the recall. I was given the option of waiting overnight for a Loaner to be shipped or buy something in store and have it credited on the first recall replacement n7. The first replacement which was supposed to take a few weeks never came. I called 611 frantic worried I'd be stuck with an expensive phone I didn't want. They said my account was noted this was a replacement and a temporary device only due to the recall and even if it took a year I was safe to return it for a full refund ( or apply the refund to another phone ).
Sent from my SM-G935T using Tapatalk
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I talked to them and tried to get the same and they wont give it to me.

thegameksk said:
I talked to them and tried to get the same and they wont give it to me.
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Were you one of the original pre-order customers? That might make a difference.
Sent from my SM-G935T using Tapatalk

S7 edge is an awesome phone.. I had since it came out no issues at all. I also had the note 7 well we know how that goes. Anyways s7 is fantastic
Sent from my SM-N920T using XDA-Developers mobile app

pyraxiate said:
Were you one of the original pre-order customers? That might make a difference.
Sent from my SM-G935T using Tapatalk
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I got my V1 August 26th.

thegameksk said:
I got my V1 August 26th.
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When I took mine back for the recall, there was a 2 day window where they issued a loaner but had to mail it out. I'm guessing they ran out of loaners. I opted for option 2 because I couldn't wait overnight. Basically they returned the note7 and had me put the s7e on the EIP instead. During that window, they made a note on my account that this was a temporary loaner type device until the note7 was released again. Several weeks passed and I didn't get a call from my retailer. I went in and one of the reps said they were likely pulling all note7 and stopping sales..... he could overnight one for me but I'd likely have to return that one too. I said I'd wait for the issue to be resolved. Went home, called 611 and threw a fit because I don't want to be stuck with an $800 phone I didn't want. The customer service rep said he would feel the same way too and checked my account. He said that my s7e IS showing as a loaner device.
I then asked him what it the n7 isn't released after waiting a year. At that point the s7e would be halfway paid off ( $400 Ish applied to the EIP ). He said that because I paid for the s7e as a loaner that all money applied to it would be reimbursed / put towards a note 7 ( or comparable device ...such as a note 8 ). I specifically asked what if it took a year....and he said the account is noted and I have nothing to worry about.
The following day I went to my T-mobile retailer and spoke to the manager ( excellent at customer service by the way ). I told him I already knew about the 2nd recall and wanted him to confirm about the loaner s7edge I'm paying on. He went into the account notes and saw where the 611 rep noted whenever a replacement n7 ( or comparable device ) was available, the s7e would be fully refunded.
I breathed a sigh of relief. The manager did my preorder on my n7 so he was already aware of everything. As long as my account is noted I'm good to go he said regardless the time frame.
Hopefully he is still there at the same location a year from now so it's easier. Lol
Sent from my SM-G935T using Tapatalk

S7 Promotion Extension

After turning in my notes 7 and exchanging it for a S7 I found out that the promotion had been extended. Call Samsung for more info.

tommason1968 said:
After turning in my notes 7 and exchanging it for a S7 I found out that the promotion had been extended. Call Samsung for more info.
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Are you referring to the 256gb memory card or Gear VR promotion that just ended on 10/09/16???

excellms2002 said:
Are you referring to the 256gb memory card or Gear VR promotion that just ended on 10/09/16???
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Yes. I called and had some questions about it and I was told it is still open for a little while longer. I'm waiting for the form to be emailed to me that will let me file.

tommason1968 said:
Yes. I called and had some questions about it and I was told it is still open for a little while longer. I'm waiting for the form to be emailed to me that will let me file.
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that's good to hear...I had just exchanged my Note 7 for the S7 Edge and I will definitely give this a try.

Interesting.
Sent from my SM-N930T using Tapatalk

I just called Samsung to inquire. The confirmed that the promotion was being extended "for about two weeks". He said to fill out the form as usual, but choose 10/09 as the purchase date and it will be approved. Interestingly, I had already done this on 10/11 (just to see what would happen) when I traded in my Note 7 V2 for the 7 Edge and it was immediately denied. He said it should have been approved and would "fix it" from his end.

tommason1968 said:
After turning in my notes 7 and exchanging it for a S7 I found out that the promotion had been extended. Call Samsung for more info.
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Damn dude good lookin out! Glad I saw this in time I'm dipping to the v20 in the few weeks

TuBori said:
Did u get form
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No not yet

AJLocke said:
I just called Samsung to inquire. The confirmed that the promotion was being extended "for about two weeks". He said to fill out the form as usual, but choose 10/09 as the purchase date and it will be approved. Interestingly, I had already done this on 10/11 (just to see what would happen) when I traded in my Note 7 V2 for the 7 Edge and it was immediately denied. He said it should have been approved and would "fix it" from his end.
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That's strange I was told that I would have a form emailed to me but that hasn't happened yet.

Jumped to S7 Edge on 10/12/2016. Here's my response from Samsung.

It was definitely extended. Fill out your form and date it the 9th, it'll most likely be rejected and then you just call and they'll take care of you. I'm going to push my luck and ask for a case, since I bought mine from Amazon and my window to return passed before the recall.
Sent from my LG-V521 using Tapatalk

d3athb4dishonor said:
It was definitely extended. Fill out your form and date it the 9th, it'll most likely be rejected and then you just call and they'll take care of you. I'm going to push my luck and ask for a case, since I bought mine from Amazon and my window to return passed before the recall.
Sent from my LG-V521 using Tapatalk
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Check out this thread about the Amazon extension:
http://forum.xda-developers.com/note-7/accessories/psa-amazon-refunding-note-7-accessories-t3479069
I have not done anything with this, but it would not hurt if you tried to get an Amazon refund.

AJLocke said:
I just called Samsung to inquire. The confirmed that the promotion was being extended "for about two weeks". He said to fill out the form as usual, but choose 10/09 as the purchase date and it will be approved. Interestingly, I had already done this on 10/11 (just to see what would happen) when I traded in my Note 7 V2 for the 7 Edge and it was immediately denied. He said it should have been approved and would "fix it" from his end.
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Did it actually get fixed? I want to get the S7 Edge but 800 bucks is steep. I know samsung is offering 100 dollar credit but that is still 700 bucks. I am actually leading towards just the S7 and keeping the Note 5 as my back up phone.
I called Samsung in regards to the promotion extention. They said they will extend the date to apply for it by a few weeks but that the purchase date still has to be by the 9th of Oct.
If I can get a 256gb card, then for me it is worth getting, otherwise, somewhat hard for me to justify the price.
Has anyone else been able to get an approved submission after after buying the phone beyond the 9th of Oct?

unless you guys are gungho on having SamsungPay like I am you should all look up the OnePlus 3 its a great phone for half the price. I have it and if it had SP I would of never of gotten a Note

F9zSlavik said:
Did it actually get fixed? I want to get the S7 Edge but 800 bucks is steep. I know samsung is offering 100 dollar credit but that is still 700 bucks. I am actually leading towards just the S7 and keeping the Note 5 as my back up phone.
I called Samsung in regards to the promotion extention. They said they will extend the date to apply for it by a few weeks but that the purchase date still has to be by the 9th of Oct.
If I can get a 256gb card, then for me it is worth getting, otherwise, somewhat hard for me to justify the price.
Has anyone else been able to get an approved submission after after buying the phone beyond the 9th of Oct?
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Yes, I got mine accepted. I got my S7 edge on Oct 12th.

I was notified via email that mine was accepted. Gathering shipping info now.
Sent from my LG-V521 using Tapatalk

I just got off the phone with Samsung and they're gave it to me for both my s7e's.

For those who are holding out on returning...

I finally made the move tonight in full. I got the S7 Edge. I got Verizon to honor the 20% off promo (SAVE 20 at checkout) last night that was running over the weekend of 10-30 to 11-01 even though my order for the S7 Edge was placed on the 3rd of Nov. Because I had returned my Pixel XL and they had it in their possession on the 1st. They could not take it off the phone price but credited my account the same amount, like 160 bucks. Good enough there.
I also got them to honor the "annual upgrade" that was part of my Note 7 preorder on the new S7 Edge I ordered. They agreed that because of no fault of my own I had to go through several devices and now technically the S7 Edge doesn't qualify but because this purchase ultimately goes back to the Note 7 preorder order.... I do still qualify. So taking the "downgrade" to the S7 Edge isn't so bad since I basically only have to deal with it for 11 months or less.
Cliff notes:
I went from Note 7 preorder, to S7 loaner, to second Note 7, to Pixel XL and finally to the S7 Edge. Got the S7 Edge for 20% off effectively(probably too late to get that now for you guys) , and still retained my annual upgrade status dating back to my Note 7 preorder date. I'm good with that. On top of that I got the Gear VR, a Gear Fit 2 and the 256gb memory card to boot from Samsung.
My method..... Be persistent but professional. It took me calling every day for a few days to get this done. Don't ask for it all at once. Ask for something and say thank you when they comply. Call back a day or two later and ask for the next requirement. Be polite, be patient, every call was 45 minutes. It's possible to come out of this being made whole. If you ask for it all at once they won't be able to accommodate you, be factual and persistent. I simply said "I only want you to honor what the original agreement said".
Now all we need is for Samsung to launch a beastly Note 8 and give current S7/S7 Edge owners who have proof of Note 7 ownership first dibs or special pricing.
Good luck. Farewell Note 7.
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Wuss. I still have my vzw n7.