S7 edge fails to update firmware. - Samsung Galaxy S7 Edge Questions and Answers

I'm attempting to update my S7 edge which was purchased in Austria via an Austrian carrier, however, i have tried to update it today since a new software update is out, and it says "Failed to update firmware. Visit a Samsung service center.".
Does anyone possibly know why this occurs? If it's helpful, i enabled adoptable storage on my phone, so it might be that?
Using smart switch doesn't give me an update option
Thanks in advance

its updated but something wrong happend in the end i dont think the problem done with the system side..i guess the problem heppend in optimaizing at the end of the update..i know this cuz this happend to me ... u can make sure that the update done succesfully if u go to software info and u will find the android security patch level is 1 october.
but after that i just reflashed the stock software that came with my device and reupdated it and everything is good now

NikoCodey said:
I'm attempting to update my S7 edge which was purchased in Austria via an Austrian carrier, however, i have tried to update it today since a new software update is out, and it says "Failed to update firmware. Visit a Samsung service center.".
Does anyone possibly know why this occurs? If it's helpful, i enabled adoptable storage on my phone, so it might be that?
Using smart switch doesn't give me an update option
Thanks in advance
Click to expand...
Click to collapse
I had a similar problem. A Samsung tech told me to download SmartSwitch for PC (they also have one for mac) and update using the computer. It worked and I now have Nougat on my S7 Edge. BTW, it was slow so be patient .

Related

Update SM-G935FD Dual Sim to Android 7 ?

I bought this phone from the USA about year and a half and I'm using it in Macedonia, Europe the whole time. It is a dual sim, but I'm not sure which country it is exactly from, Taiwan maybe I guess?
The model is SM-G935FD and the Baseband version shows: G935FXXU1APB6.
I tried updating it manually, but always says you're using the latest software version even though android 7 has came out a long time ago.
Can you tell me:
1. How can I update to android 7 ?
2. Why am I not receiving an update automatically, even though this feature was working when I bought the phone. I was getting regular updates automatically ever since I bought the phone up unti a point when the 7 came out.
3. If I update the firmware through an SD card or whatever method you suggest its best, will I continue receiving regular updates automatically after I install the v7.0 ?
4. How can I check what country is this phone from?
Lots of questions, would be glad if someone can clear these things up for me so I can understand better how this works with samsung and different countries models etc.
Thanks up front!
try smart switch on PC to update it... frend of mine had s7 flat and no update via mobile phone, as soon as I connected it to pc and turned on smart switch update came out...
NeoDJW said:
try smart switch on PC to update it... frend of mine had s7 flat and no update via mobile phone, as soon as I connected it to pc and turned on smart switch update came out...
Click to expand...
Click to collapse
I wanted to mention that, but I've probably forgot. I did try Smart Switch, but it also said, latest update already installed. Any other ideas?
http://updato.com/firmware-archive-select-model?q=G935FD&rpp=15&order=date&dir=desc&exact=1
NeoDJW said:
http://updato.com/firmware-archive-select-model?q=G935FD&rpp=15&order=date&dir=desc&exact=1
Click to expand...
Click to collapse
I'm sorry for my noobish questions, but can you please explain to me how to choose the country of my firmware? Do I need to choose a country which I currently reside in? Or do I need to choose a country for which the phone was made? I just want to use English language, even though I use it in Macedonia, Europe.
Please kindly advise. Thanks!
1. How can I update to android 7 ?
i had the exact same problem as you smart switch n ota both said i was on latest software. All you need to do is goto sammmobile download firmware for your s7 edge model if your phone is non carrier or unlocked then you can download any carrier version. after that download Odin n Samsung drivers n view an odin flashing tutorial on YouTube.
3. If I update the firmware through an SD card or whatever method you suggest its best, will I continue receiving regular updates automatically after I install the v7.0 ?
I am getting all the 7.0 updates.
4. How can I check what country is this phone from?
if i remember correctly Its written on the smartphone box although u don't need to worry about the country all you need to know is the model number.
But to tell the truth there is no performance difference only ui change but still if u want to be on the latest version then use Odin. good luck.
I have flashed my s7 edge about a dozen times n haven't faced any flashing problem just be sure to use original cable n try not to use the computer while the flashing is happening. use odin in adminstrator mode n if possible kill extra background processes like chrome etc (not needed but i still do it just to be safe)
Alecia1212 said:
1. How can I update to android 7 ?
i had the exact same problem as you smart switch n ota both said i was on latest software. All you need to do is goto sammmobile download firmware for your s7 edge model if your phone is non carrier or unlocked then you can download any carrier version. after that download Odin n Samsung drivers n view an odin flashing tutorial on YouTube.
3. If I update the firmware through an SD card or whatever method you suggest its best, will I continue receiving regular updates automatically after I install the v7.0 ?
I am getting all the 7.0 updates.
4. How can I check what country is this phone from?
if i remember correctly Its written on the smartphone box although u don't need to worry about the country all you need to know is the model number.
But to tell the truth there is no performance difference only ui change but still if u want to be on the latest version then use Odin. good luck.
I have flashed my s7 edge about a dozen times n haven't faced any flashing problem just be sure to use original cable n try not to use the computer while the flashing is happening. use odin in adminstrator mode n if possible kill extra background processes like chrome etc (not needed but i still do it just to be safe)
Click to expand...
Click to collapse
Just checked my phone with PHONE INFO app and there seems to be no CSC code?! All these field are empty:
Original CSC Code: blank
Firmware CSC Code: blank
Active CSC Code: blank
Available CSC Codes: blank
CSC Country: blank
I tried dialing *#1234# and it says:
"USSD code running"
but it shows some kind of error right after:
"connection problem or invalid mmi code"
and does not enter the menu with the CSC code. Tried restarting the phone, switching sim cards and what not.. Nothing worked and I have no clue what my CSC code is now.
My original box is gone and can't really see what country it was made for, but as far as I can remember it didn't say anything on the box. The title of the original amazon.com listing says: Internationally Sourced (Middle East/Africa/Asia) Version G935FD which doesn't say much.
I don't know what to do, I'm a bit scared to flash it with just about any country firmware. There's got to be a way to find more about this phoe CSC?
spiritfly said:
Just checked my phone with PHONE INFO app and there seems to be no CSC code?!
Click to expand...
Click to collapse
Download cpuz app from play store. From the app you will find what is your phone chipset. If it is exynos download any 935fd nougat firmware and flash it with Odin.basically 935fd is a unlock version. it's support all csc version and you will also get update how much I know.
I have an rooted Android 7 on my S7 Edge DUOS without issues.
I'm looking the rom for Oreo but there is not exist yet, I think...
---------- Post added at 07:32 PM ---------- Previous post was at 07:32 PM ----------
I have an rooted Android 7 on my S7 Edge DUOS without issues.
I'm looking the rom for Oreo but there is not exist yet, I think...

Missing OTA upgrade to Android 8 (Oreo?)

HI,
I'm posting here because I am wondering if anyone can help.
I have a samsung S7 Edge. It's model SM-G935F. It's on Android 7.
It's security patch level is currently listed as Feb 2018.
I'm on the the Three UK network and I purchased this device from a Samsung branded store. If I manually check for updates it says "Your phone is up to do date".
I've spoken to support at three and they tell me that all of their S7's have had this firmware deployed. They have referred me to Samsung tech support who have talked me through a few things (which I had already tried...). I've even used Samsung Switch to check for an update.
The last message I received from Samsung support is that I'll have to wait until they get around to sending an update to my device. Meanwhile Samsung's general account say try taking it to a Samsung service centre.
So I was wondering if anyone had any advice?
Yes, I could root and deploy an issue to my device but for the moment I'd like to see if I can get the OTA update to work.
(I have insurance on this device so I'm unsure if I end up having to root it whether it could invalidate it?)
Also for work reasons I need to see if it is possible to get some support from Samsung and/or Three.
You can easily flash latest Oreo firmware through Odin.
Kill-Switch said:
You can easily flash latest Oreo firmware through Odin.
Click to expand...
Click to collapse
Thanks, i know that, it wasn't the answer I was looking for.
Turns out that the supplier had handed me a chinese phone. So I am due a replacement.
To say I am not happy with Samsung's own branded UK shops would be an understatement.

Samsung S8 G90f Wont connect to network!

hi all
i was advised by a friend to post my issue on this forum as someone here will always have the answer after searching the net without any luck.
i have a uk model s8 on the o2 network which was originally locked to o2.
so i took it the local market to get it unlocked which the market trader did and it accepted another uk sim
but wont connect to any network now. states emergency calls only, even with my original o2 sim.
i cant even search for any networks. when you try to search for networks by choosing the phone option, nothing happens, just states not available at this time. same thing when you try to choose manual or automatic search.
it accepts any sim now but wont connect to any network.
i thought it may have been barred even though i bought it 2nd hand and had it over 8 months so i checked imei on the net and it comes up clean. so not barred.
went back to market and the street trader said he will flash with firmware to fix. he said it was running latest firmware, android 8.0 dec 2018 G950FXXS4CRLB [december 2018, revB]
but will flash G950FXXU4CRL3 [december 2018, rev3]
but that did nothing. he said he wasnt sure why the phone is not getting a signal and confirmed it was definitely not barred.
he couldnt also understand why you cannot search network, why this option cannot be selected.
so this is where i am.
any help or guidance would be appreciated
regards,
Margaret acey
can anyone help?
ace.1 said:
can anyone help?
Click to expand...
Click to collapse
Did you check IMEI online or wih the original provider sometimes online services don't show blocked imeis I have a US model rooted and sometimes the radio crashes and and have similar issues. I have to reinstall the CP and csc from the firmware files to get it back up. Using the latest Odin and firmware. I assume your on the latest firmware
thankyou for your reply,
i have not checked with network but i have tried multiple websites who offer imei checking services and they all show clean imei.
in respect of firmware,
it was running the latest firmware which was android 8.0 dec 2018 G950FXXS4CRLB [december 2018, revB] which didnt work
then the market trader flashed an earlier version, stil android 8.0 but two weeks earlier version, ending with CRL3 and that has not worked either. so at the moment its on that version.
both these were released by samsung in december 2018 but neither work,
so i dont know what to do.
Margaret
so im s
ace.1 said:
thankyou for your reply,
i have not checked with network but i have tried multiple websites who offer imei checking services and they all show clean imei.
in respect of firmware,
it was running the latest firmware which was android 8.0 dec 2018 G950FXXS4CRLB [december 2018, revB] which didnt work
then the market trader flashed an earlier version, stil android 8.0 but two weeks earlier version, ending with CRL3 and that has not worked either. so at the moment its on that version.
both these were released by samsung in december 2018 but neither work,
so i dont know what to do.
Margaret
so im s
Click to expand...
Click to collapse
I would take it back to the individual who unlocked it. It worked before and not after.
yes i did that but he said he did the unlocking and that has worked so is not taking responsibility for the signal. so i have to fix myself.
can anybody offer any help on what to do please.
Does it matter which mode you select? e.g. are you able to choose 2G/3G/4G autoconnect?
My S8 suddenly lost connection to just the Vodafone 3G network in Australia but is able to connect to other carriers on the 3G network fine.
Mautje said:
Does it matter which mode you select? e.g. are you able to choose 2G/3G/4G autoconnect?
My S8 suddenly lost connection to just the Vodafone 3G network in Australia but is able to connect to other carriers on the 3G network fine.
Click to expand...
Click to collapse
it wont let me select anything, any mode at all.
when you select option, nothing happens, it doesnt go into that option.
ive have a message from a member on this forum, named "ZeroXO" who said he can fix this but waititng for him to get back to me.
he said he knew what the problem was, took my imei no last night and said he will get back to me. so hopefully he will find a solution for me.
ace.1 said:
it wont let me select anything, any mode at all.
when you select option, nothing happens, it doesnt go into that option.
Click to expand...
Click to collapse
Ok that's not even as far as I got.
I went back one firmware version to the one that I was running before the one that started developing the issue (although it ran fine for a week or 2 after the update) that didn't help.
I forgot if you tried to go back to an older one as well or tried one of the country specific ones. You need to check if you've got the snapdragon or the equinox version though.
Hopefully the other guy manages to fix your issue
Thankyou for your kind words and advice.
I changed firmwares a couple of times all 8.0.0 but no luck.
Ive got a member from this forum currently trying to fix it as we speak. He has made a lot of progress and clearly know his stuff and happy to have his help and assistance so hopefully it will be fixed today so ill keep you updated and let you know how i got on.
Thanks
margaret
Can i also extend my thanks to another member named pblim (not sure if i have spelt that right)
Who helped me yesterday to show me how to hide root.
Fantastic help and advice from him. Very kind
Highly recommended member.
So thanks mate.
Regards
Margaret.

S10+ SM-G975U1 international phone

I purchased a S10+ SM-G975U1 of ebay, the phone functions great. The phone is unlocked and i use this on Rogers in Canada . The only thing is when i go to software update and get the update the phone saids "registering device" and just keeps on doing that . Am i going to get updates in the future or is there a way to find out if this phone can update or not . When i update why usually saids your phone is updated , no new updates but just keeps on registering the device. any ideas
i phoned samsung and they told me this is a international phone , i live in north america . thanks
Chris
I have the same device and no issues. I don't think this is an International phone though. That model number is USA/Canada to the best of my knowledge.
You may want to factory reset it and make sure the SIM is already in it when restarting.
thanks for you reply, i already reset the phone . I went through the setup steps to copy the information from my old android phone to the samsung s10 plus. The phone functions great but the only thing is when i try to update software i get the continuous message saying " registering device" . If there is update , would i get the update from air to wifi from the manufacturer. What firmware are you running now. In you opinion keeping the phone is ok. I know the us and canada s10's are SM-G975U and yous and mine is SM-G975U1 . When you go into your settings and try to update do you get same message. Usually when you try to get a update and your phone has the best update , the phone will tell you that " you have the latest update " not keep on trying to register my device. Any suggestions would be great. I just want to know i could update when there is a new one available . thanks
Try with samsung smart switch from connecting to Pc

Newbie from iPhone moved to android, got some questions please help me..

UPDATE:
I need an urgent help however.. I changed my csc to SPRINT from ATnT, using *#272*IMEI number# method. I kept changing to T mobile, and all, until I got stuck with SPRINT.
Now I tried the *#272*IMEI number# method and it won't let me do it with SPRINT CSC.
HELP please ( I just want to go back to ATnT or T mobile again..
Hi guys,
I just gave me iphone xs max to my wife since her iphone 7 is already too buggy and slow. Now that I moved to s10+, I love it and but the customization option is overwhelming me. Happy though that its customizable.
Then I realize 1 critical thing. I bought a snapdragon USA version of AT&T from local importer. I am located in Asia. When I looked at the software version, its only at "G975USQU1ASD3" with security patch, March 2019. I tried for 2 days now to get the OTA update and it just wont come. Saying that I already got the latest update.
Naturally I checked google and found so many updates, and one of them, night mode in camera, I really want. Now I am a newbie in all of these. My question is.. how do I get the non OTA update? I don't have a PC, but I might be able to use my work PC. I do have an micro SD card.
In summary:
1. Where to find the update files? the non OTA version
2. Is it doable without PC?
3. Can I just jump to the latest firmware update, or do I have to do it manually one by one?
4. Will it wipe my phone, because I spent hours customizing it before checking the problem.
Thank you very much if there's anyone willing to help me figuring things out.
regards,
torakun said:
Hi guys,
I just gave me iphone xs max to my wife since her iphone 7 is already too buggy and slow. Now that I moved to s10+, I love it and but the customization option is overwhelming me. Happy though that its customizable.
Then I realize 1 critical thing. I bought a snapdragon USA version of AT&T from local importer. I am located in Asia. When I looked at the software version, its only at "G975USQU1ASD3" with security patch, March 2019. I tried for 2 days now to get the OTA update and it just wont come. Saying that I already got the latest update.
Naturally I checked google and found so many updates, and one of them, night mode in camera, I really want. Now I am a newbie in all of these. My question is.. how do I get the non OTA update? I don't have a PC, but I might be able to use my work PC. I do have an micro SD card.
In summary:
1. Where to find the update files? the non OTA version
2. Is it doable without PC?
3. Can I just jump to the latest firmware update, or do I have to do it manually one by one?
4. Will it wipe my phone, because I spent hours customizing it before checking the problem.
Thank you very much if there's anyone willing to help me figuring things out.
regards,
Click to expand...
Click to collapse
1.You can download firmwares on sammobile.com for your model
2.You can use work PC but need get small software named Odin and samsung drivers for correct work
3.You not need install one by one you can flash directly to latest one but must use HOME_CSC and make backup with samsung app named smart switch which is already on phone if not you can get it on Google Play Store
Poslano z mojega SM-G975F z uporabo Tapatalk
---------- Post added at 06:40 AM ---------- Previous post was at 06:39 AM ----------
Btw you can use Frija software too fir download firmware
Poslano z mojega SM-G975F z uporabo Tapatalk
Hi, check the thread
https://forum.xda-developers.com/s10-plus/how-to/guide-g975f-flashing-megathread-faqs-t3936704
there are answers for all your questions=)
thank you very much guys!
I need an urgent help however.. I changed my csc to SPRINT from ATnT, using *#272*IMEI number# method. I kept changing to T mobile, and all, until I got stuck with SPRINT.
Now I tried the *#272*IMEI number# method and it won't let me do it with SPRINT CSC.
HELP please ( I just want to go back to ATnT or T mobile again..
To try and force a change of the csc power down your phone, remove the SIM card and boot up your phone without any SIM inserted. After the phone has completely booted up insert your SIM and you should get a message that the network settings are being updated.
I purchased an unlocked AT&T S10+ as well to use on T-Mobile. Since you don't actually have AT&T service I would very strongly recommend that you flash the U1 (unlocked) firmware. There are instructions for doing this in another XDA thread.
AT&T firmware is modded specifically for their messaging, network and WiFi services. Since I'm not an AT&T customer I got no OTA updates until I flashed the U1 firmware. Immediately after flashing the U1 firmware and booting up OTA updates were available to download and I receive OTA updates when they are available so there's no further need to manually flash updates using a computer.
The current U1 firmware has night mode for the camera and was just updated this week to the August security patch (which is good for Samsung).
jhs39 said:
To try and force a change of the csc power down your phone, remove the SIM card and boot up your phone without any SIM inserted. After the phone has completely booted up insert your SIM and you should get a message that the network settings are being updated.
I purchased an unlocked AT&T S10+ as well to use on T-Mobile. Since you don't actually have AT&T service I would very strongly recommend that you flash the U1 (unlocked) firmware. There are instructions for doing this in another XDA thread.
AT&T firmware is modded specifically for their messaging, network and WiFi services. Since I'm not an AT&T customer I got no OTA updates until I flashed the U1 firmware. Immediately after flashing the U1 firmware and booting up OTA updates were available to download and I receive OTA updates when they are available so there's no further need to manually flash updates using a computer.
The current U1 firmware has night mode for the camera and was just updated this week to the August security patch (which is good for Samsung).
Click to expand...
Click to collapse
Hi thank you very much for your help. I appreaciate it. However, as you can see from my opening post, I kinda did a mistake and locked myself out of AT&T now.. I am stuck with Sprint after changing CSC 3x feeling safe.. then Spint removed my ability to change CSC via *#272*IMEI#
:crying::crying::crying:
You shouldn't need to change the CSC using the dial code. If you cold start your phone without a SIM card then insert the sim after your phone has fully booted up you should get a message about your network settings updating.
I would also still recommend flashing the U1 unlocked firmware.
jhs39 said:
You shouldn't need to change the CSC using the dial code. If you cold start your phone without a SIM card then insert the sim after your phone has fully booted up you should get a message about your network settings updating.
I would also still recommend flashing the U1 unlocked firmware.
Click to expand...
Click to collapse
Hi thanks again for replying to me. I tried many times doing this but as soon as my SIM card got in, SPRINT OMADM took over.. I can't even get rid of the notification.. sigh..
This might help:
https://forum.xda-developers.com/sp...-to-remove-sprint-omadm-notification-t3636264
That's apparently something annoying that's specific to Sprint.
To get rid of any US carrier stuff on your phone I would still suggest using the modified Odin (which can be found in the XDA firmware flashing threads for the S10+) and flash the U1 firmware version which is carrier free.

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