S10+ SM-G975U1 international phone - Samsung Galaxy S10+ Questions & Answers

I purchased a S10+ SM-G975U1 of ebay, the phone functions great. The phone is unlocked and i use this on Rogers in Canada . The only thing is when i go to software update and get the update the phone saids "registering device" and just keeps on doing that . Am i going to get updates in the future or is there a way to find out if this phone can update or not . When i update why usually saids your phone is updated , no new updates but just keeps on registering the device. any ideas
i phoned samsung and they told me this is a international phone , i live in north america . thanks
Chris

I have the same device and no issues. I don't think this is an International phone though. That model number is USA/Canada to the best of my knowledge.
You may want to factory reset it and make sure the SIM is already in it when restarting.

thanks for you reply, i already reset the phone . I went through the setup steps to copy the information from my old android phone to the samsung s10 plus. The phone functions great but the only thing is when i try to update software i get the continuous message saying " registering device" . If there is update , would i get the update from air to wifi from the manufacturer. What firmware are you running now. In you opinion keeping the phone is ok. I know the us and canada s10's are SM-G975U and yous and mine is SM-G975U1 . When you go into your settings and try to update do you get same message. Usually when you try to get a update and your phone has the best update , the phone will tell you that " you have the latest update " not keep on trying to register my device. Any suggestions would be great. I just want to know i could update when there is a new one available . thanks

Try with samsung smart switch from connecting to Pc

Related

[Q] Factory unlocked Note 3 updated with TMO OFW on Kies?

I purchased a factory unlocked note 3 about 2 days ago and out the box was 4.4.4 i presume. The manufacture date was in late 2014. I've been dying to get my hands on the official lollipop update knowing kies is about the only way. Long story short after the reboot i turned my head and i heard the T-mobile boot sound! I look over and see the tmobile boot playing. After that i suddenly have all TMO's bloatware and annoying little offers but weirdly half of the bloatware doesnt work. It all gets errors and so forth. I'm slightly confused as to why this happened. I purchased the note from an official licensed samsung retailer and the box was sealed. I just want to know why or how this could happen? IT just baffles me.
Its a TMobile branded phone is the most likely answer .
Kies has updated by the firmware details etc on the phone .
JJEgan said:
Its a TMobile branded phone is the most likely answer .
Click to expand...
Click to collapse
But i purchased it brand new, factory unlocked, directly from samsung. I had to order it from the official retailer but i had tracking VIA samsung's official support mail.
Did you try to contact the place you got it from?
What details re CSC firmware etc .
Use Phone Info from Play store .
Kies can only read what's on the phone .
Are you sure Kies gave you an update to lollipop .
Could it be that someone flashed a firmware ???

S7 edge fails to update firmware.

I'm attempting to update my S7 edge which was purchased in Austria via an Austrian carrier, however, i have tried to update it today since a new software update is out, and it says "Failed to update firmware. Visit a Samsung service center.".
Does anyone possibly know why this occurs? If it's helpful, i enabled adoptable storage on my phone, so it might be that?
Using smart switch doesn't give me an update option
Thanks in advance
its updated but something wrong happend in the end i dont think the problem done with the system side..i guess the problem heppend in optimaizing at the end of the update..i know this cuz this happend to me ... u can make sure that the update done succesfully if u go to software info and u will find the android security patch level is 1 october.
but after that i just reflashed the stock software that came with my device and reupdated it and everything is good now
NikoCodey said:
I'm attempting to update my S7 edge which was purchased in Austria via an Austrian carrier, however, i have tried to update it today since a new software update is out, and it says "Failed to update firmware. Visit a Samsung service center.".
Does anyone possibly know why this occurs? If it's helpful, i enabled adoptable storage on my phone, so it might be that?
Using smart switch doesn't give me an update option
Thanks in advance
Click to expand...
Click to collapse
I had a similar problem. A Samsung tech told me to download SmartSwitch for PC (they also have one for mac) and update using the computer. It worked and I now have Nougat on my S7 Edge. BTW, it was slow so be patient .

Update SM-G935FD Dual Sim to Android 7 ?

I bought this phone from the USA about year and a half and I'm using it in Macedonia, Europe the whole time. It is a dual sim, but I'm not sure which country it is exactly from, Taiwan maybe I guess?
The model is SM-G935FD and the Baseband version shows: G935FXXU1APB6.
I tried updating it manually, but always says you're using the latest software version even though android 7 has came out a long time ago.
Can you tell me:
1. How can I update to android 7 ?
2. Why am I not receiving an update automatically, even though this feature was working when I bought the phone. I was getting regular updates automatically ever since I bought the phone up unti a point when the 7 came out.
3. If I update the firmware through an SD card or whatever method you suggest its best, will I continue receiving regular updates automatically after I install the v7.0 ?
4. How can I check what country is this phone from?
Lots of questions, would be glad if someone can clear these things up for me so I can understand better how this works with samsung and different countries models etc.
Thanks up front!
try smart switch on PC to update it... frend of mine had s7 flat and no update via mobile phone, as soon as I connected it to pc and turned on smart switch update came out...
NeoDJW said:
try smart switch on PC to update it... frend of mine had s7 flat and no update via mobile phone, as soon as I connected it to pc and turned on smart switch update came out...
Click to expand...
Click to collapse
I wanted to mention that, but I've probably forgot. I did try Smart Switch, but it also said, latest update already installed. Any other ideas?
http://updato.com/firmware-archive-select-model?q=G935FD&rpp=15&order=date&dir=desc&exact=1
NeoDJW said:
http://updato.com/firmware-archive-select-model?q=G935FD&rpp=15&order=date&dir=desc&exact=1
Click to expand...
Click to collapse
I'm sorry for my noobish questions, but can you please explain to me how to choose the country of my firmware? Do I need to choose a country which I currently reside in? Or do I need to choose a country for which the phone was made? I just want to use English language, even though I use it in Macedonia, Europe.
Please kindly advise. Thanks!
1. How can I update to android 7 ?
i had the exact same problem as you smart switch n ota both said i was on latest software. All you need to do is goto sammmobile download firmware for your s7 edge model if your phone is non carrier or unlocked then you can download any carrier version. after that download Odin n Samsung drivers n view an odin flashing tutorial on YouTube.
3. If I update the firmware through an SD card or whatever method you suggest its best, will I continue receiving regular updates automatically after I install the v7.0 ?
I am getting all the 7.0 updates.
4. How can I check what country is this phone from?
if i remember correctly Its written on the smartphone box although u don't need to worry about the country all you need to know is the model number.
But to tell the truth there is no performance difference only ui change but still if u want to be on the latest version then use Odin. good luck.
I have flashed my s7 edge about a dozen times n haven't faced any flashing problem just be sure to use original cable n try not to use the computer while the flashing is happening. use odin in adminstrator mode n if possible kill extra background processes like chrome etc (not needed but i still do it just to be safe)
Alecia1212 said:
1. How can I update to android 7 ?
i had the exact same problem as you smart switch n ota both said i was on latest software. All you need to do is goto sammmobile download firmware for your s7 edge model if your phone is non carrier or unlocked then you can download any carrier version. after that download Odin n Samsung drivers n view an odin flashing tutorial on YouTube.
3. If I update the firmware through an SD card or whatever method you suggest its best, will I continue receiving regular updates automatically after I install the v7.0 ?
I am getting all the 7.0 updates.
4. How can I check what country is this phone from?
if i remember correctly Its written on the smartphone box although u don't need to worry about the country all you need to know is the model number.
But to tell the truth there is no performance difference only ui change but still if u want to be on the latest version then use Odin. good luck.
I have flashed my s7 edge about a dozen times n haven't faced any flashing problem just be sure to use original cable n try not to use the computer while the flashing is happening. use odin in adminstrator mode n if possible kill extra background processes like chrome etc (not needed but i still do it just to be safe)
Click to expand...
Click to collapse
Just checked my phone with PHONE INFO app and there seems to be no CSC code?! All these field are empty:
Original CSC Code: blank
Firmware CSC Code: blank
Active CSC Code: blank
Available CSC Codes: blank
CSC Country: blank
I tried dialing *#1234# and it says:
"USSD code running"
but it shows some kind of error right after:
"connection problem or invalid mmi code"
and does not enter the menu with the CSC code. Tried restarting the phone, switching sim cards and what not.. Nothing worked and I have no clue what my CSC code is now.
My original box is gone and can't really see what country it was made for, but as far as I can remember it didn't say anything on the box. The title of the original amazon.com listing says: Internationally Sourced (Middle East/Africa/Asia) Version G935FD which doesn't say much.
I don't know what to do, I'm a bit scared to flash it with just about any country firmware. There's got to be a way to find more about this phoe CSC?
spiritfly said:
Just checked my phone with PHONE INFO app and there seems to be no CSC code?!
Click to expand...
Click to collapse
Download cpuz app from play store. From the app you will find what is your phone chipset. If it is exynos download any 935fd nougat firmware and flash it with Odin.basically 935fd is a unlock version. it's support all csc version and you will also get update how much I know.
I have an rooted Android 7 on my S7 Edge DUOS without issues.
I'm looking the rom for Oreo but there is not exist yet, I think...
---------- Post added at 07:32 PM ---------- Previous post was at 07:32 PM ----------
I have an rooted Android 7 on my S7 Edge DUOS without issues.
I'm looking the rom for Oreo but there is not exist yet, I think...

Samsung S8 G90f Wont connect to network!

hi all
i was advised by a friend to post my issue on this forum as someone here will always have the answer after searching the net without any luck.
i have a uk model s8 on the o2 network which was originally locked to o2.
so i took it the local market to get it unlocked which the market trader did and it accepted another uk sim
but wont connect to any network now. states emergency calls only, even with my original o2 sim.
i cant even search for any networks. when you try to search for networks by choosing the phone option, nothing happens, just states not available at this time. same thing when you try to choose manual or automatic search.
it accepts any sim now but wont connect to any network.
i thought it may have been barred even though i bought it 2nd hand and had it over 8 months so i checked imei on the net and it comes up clean. so not barred.
went back to market and the street trader said he will flash with firmware to fix. he said it was running latest firmware, android 8.0 dec 2018 G950FXXS4CRLB [december 2018, revB]
but will flash G950FXXU4CRL3 [december 2018, rev3]
but that did nothing. he said he wasnt sure why the phone is not getting a signal and confirmed it was definitely not barred.
he couldnt also understand why you cannot search network, why this option cannot be selected.
so this is where i am.
any help or guidance would be appreciated
regards,
Margaret acey
can anyone help?
ace.1 said:
can anyone help?
Click to expand...
Click to collapse
Did you check IMEI online or wih the original provider sometimes online services don't show blocked imeis I have a US model rooted and sometimes the radio crashes and and have similar issues. I have to reinstall the CP and csc from the firmware files to get it back up. Using the latest Odin and firmware. I assume your on the latest firmware
thankyou for your reply,
i have not checked with network but i have tried multiple websites who offer imei checking services and they all show clean imei.
in respect of firmware,
it was running the latest firmware which was android 8.0 dec 2018 G950FXXS4CRLB [december 2018, revB] which didnt work
then the market trader flashed an earlier version, stil android 8.0 but two weeks earlier version, ending with CRL3 and that has not worked either. so at the moment its on that version.
both these were released by samsung in december 2018 but neither work,
so i dont know what to do.
Margaret
so im s
ace.1 said:
thankyou for your reply,
i have not checked with network but i have tried multiple websites who offer imei checking services and they all show clean imei.
in respect of firmware,
it was running the latest firmware which was android 8.0 dec 2018 G950FXXS4CRLB [december 2018, revB] which didnt work
then the market trader flashed an earlier version, stil android 8.0 but two weeks earlier version, ending with CRL3 and that has not worked either. so at the moment its on that version.
both these were released by samsung in december 2018 but neither work,
so i dont know what to do.
Margaret
so im s
Click to expand...
Click to collapse
I would take it back to the individual who unlocked it. It worked before and not after.
yes i did that but he said he did the unlocking and that has worked so is not taking responsibility for the signal. so i have to fix myself.
can anybody offer any help on what to do please.
Does it matter which mode you select? e.g. are you able to choose 2G/3G/4G autoconnect?
My S8 suddenly lost connection to just the Vodafone 3G network in Australia but is able to connect to other carriers on the 3G network fine.
Mautje said:
Does it matter which mode you select? e.g. are you able to choose 2G/3G/4G autoconnect?
My S8 suddenly lost connection to just the Vodafone 3G network in Australia but is able to connect to other carriers on the 3G network fine.
Click to expand...
Click to collapse
it wont let me select anything, any mode at all.
when you select option, nothing happens, it doesnt go into that option.
ive have a message from a member on this forum, named "ZeroXO" who said he can fix this but waititng for him to get back to me.
he said he knew what the problem was, took my imei no last night and said he will get back to me. so hopefully he will find a solution for me.
ace.1 said:
it wont let me select anything, any mode at all.
when you select option, nothing happens, it doesnt go into that option.
Click to expand...
Click to collapse
Ok that's not even as far as I got.
I went back one firmware version to the one that I was running before the one that started developing the issue (although it ran fine for a week or 2 after the update) that didn't help.
I forgot if you tried to go back to an older one as well or tried one of the country specific ones. You need to check if you've got the snapdragon or the equinox version though.
Hopefully the other guy manages to fix your issue
Thankyou for your kind words and advice.
I changed firmwares a couple of times all 8.0.0 but no luck.
Ive got a member from this forum currently trying to fix it as we speak. He has made a lot of progress and clearly know his stuff and happy to have his help and assistance so hopefully it will be fixed today so ill keep you updated and let you know how i got on.
Thanks
margaret
Can i also extend my thanks to another member named pblim (not sure if i have spelt that right)
Who helped me yesterday to show me how to hide root.
Fantastic help and advice from him. Very kind
Highly recommended member.
So thanks mate.
Regards
Margaret.

Samsung s10+ LDU with IMEI update question

Hi everyone,
I purchased second hand a functional SM-G975U phone that can make phone calls and go on LTE.
On the back of the phone, in tiny writings it says model: SM-G975XU and below it states it's a live demo unit.
Now the phone has an IMEI number (from a s10e when I check the IMEI origin?) And I assume it was manually written.
My main concern is about software updates. I'm currently still on Android 9 and one UI 1.1. the phone has not received any updates since April 2019. And in the device care section of security, it says disabled.
I thought of pushing updates through Odin but my issue is the phone has firmware of Comcast but the CSC code of XAA/XAA/XAA, which is the international version of model U1, not U.
Could someone advise me on what to do? I did recontact the seller and he says he didn't know it was a demo unit and is unwilling to refund me... I feel kinda stuck here and I did spend a good amount of savings on the phone ...
Just flash the latest Unlocked G975U firmware via Odin and you should have a fully functional phone

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