New Fire HD8 (6th Gen) OS 5.3.1.1 - Can't recognise hidden networks??? - Fire HD 8 and HD 10 Q&A, Help & Troubleshooting

Last weekend I received my new Fire HD 8 and it immediately updated on Sat night (to OS 5.3.1.1) and on Sunday night (updates to 6 software elements). After the update to OS 5.3.1.1 it seems unable to connect WiFi to a network with a hidden SSID. When I show the SSID of my network the Fire HD 8 connects without a problem.
I can't believe that in this day and age a new OS/tablet can have a problem with hidden networks.
- What am I doing wrong?
- Can anyone suggest a fix for this?
Thanks.

Tap menu button in wifi settings, select 'Add Network.'

Related

[Q] WIFI issues...

Hello peoples I am new here, but I have been lurking enough to have rooted my Kindle a couple times due to the nice instructions you people provide
The question is, are people still having the WIFI issue or just me? And is there a workaround?
I used the KFU and have ADW Launcher installed. Just got everything how I wanted it and BAM! no more WIFI. Have tried redoing the network settings on the Fire, as nothing else has dropped WIFI, to include the laptop I am currently on. It finds the network and attempts to get on but just does not hook up. This is only the second time this has happened to me. The first time I had to go back to factory install and it was fine until today. It was working earlier and I don't know where else to look atm. Thanks for any help.
Forgot to add, I have the latest update from Amazon and the latest KFU set.
SOLVED! Posted for those that want to try it....
Israel T. Tan says:
I have received my kindle fire on Jan 23, 2012. I did not have problems the first few days then suddenly I can't connect to my wifi. I have to restart the router and then restart the fire to make it work. This happens every day when the fire has been idle for a while. Did the router and fire reboot to make it work daily. Yes it is annoying. One thing I did changed in my router settings yesterday is the authentication type from mixed WPA-PSK (TKIP) and WPA2-PSK (TKIP) to only using WPA2-PSK (TKIP). So far the fire has stable connection. Keeping my fingers crossed.
Worked for me...so far.
WARNING: If you have other wireless devices hooked to the same network, you may have to change their settings as well. I had to for my laptop.
i have the same problem - very rare but i have it - i have to restart the router and everything works fine again - allthrough all other devices (laptops,galaxy tab) are doing fine all the time
b63 said:
i have the same problem - very rare but i have it - i have to restart the router and everything works fine again - allthrough all other devices (laptops,galaxy tab) are doing fine all the time
Click to expand...
Click to collapse
Last time it happened, the only thing that fixed it for me was to go back to fully stock. Tried just launching with the Kindle one and no luck. Will prolly have to start fiddling with WIFI setting as I have seen talked about in the Kindle forums on Amazon. Figured I would check here to see if there was a better solution.
Problem solved!...I think. Changed setting as someone posted in the Amazon forums and it is working again. Give me a second and I will find it so you can try as well.
Quoted the person who posted it as well as his name, he deserves credit in my opinion. If it is not ok, just let me know
Israel T. Tan says:
I have received my kindle fire on Jan 23, 2012. I did not have problems the first few days then suddenly I can't connect to my wifi. I have to restart the router and then restart the fire to make it work. This happens every day when the fire has been idle for a while. Did the router and fire reboot to make it work daily. Yes it is annoying. One thing I did changed in my router settings yesterday is the authentication type from mixed WPA-PSK (TKIP) and WPA2-PSK (TKIP) to only using WPA2-PSK (TKIP). So far the fire has stable connection. Keeping my fingers crossed.
Worked for me...so far.
WARNING: If you have other wireless devices hooked to the same network, you may have to change their settings as well. I had to for my laptop.
All of my access points are setup for WPA2 Personal AES because that is basically the only setting that all the devices like (the limiting factor being either the PS3 or Wii - don't remember which).
My Fire has never had problems with any of the access points.
It may be something as simple as the differences in default router settings or something. I'm no networking guru, but I can follow directions pretty well. I did as the guy said in my post and I have access back as soon as I did it. Will have to check the Wii see if it works. The only other things that are wireless in my house are an iPod, an iPhone, my Samsung Galaxy S2, Wii, and this laptop. So far all seem to be working just fine, with the laptop being the only thing that needed a setting change.
The rest of my consoles and PCs are hardwired so of course they won't have issue
I had same problem, but all i needed to do was:
1. Delete network setts from kindle.
2. Turn off and on wifi switch on it.
3. Add network again witch same setts.
It sometimes need to be done 2-3 times, but in the end wifi hooking up
PS. I'm using ICS build.

No Internet after the Shield back from sleep mode.

Hi there.
After last update. I have difficulty with internet access after Shield came back from sleep mode . Local networking just fine but as soon i click on Opera or any TV apps which use inet strumming I've got message: "no internet connection".
I find out way how to fix it but I'm not happy with it. If I unplug internet cable and put it back, every thing go back to normal till next sleep mode.
Any recommendation?
Thank you .
Zavulon61 said:
Hi there.
After last update. I have difficulty with internet access after Shield came back from sleep mode . Local networking just fine but as soon i click on Opera or any TV apps which use inet strumming I've got message: "no internet connection".
I find out way how to fix it but I'm not happy with it. If I unplug internet cable and put it back, every thing go back to normal till next sleep mode.
Any recommendation?
Thank you .
Click to expand...
Click to collapse
My Shield TV Pro has the same issue with latest firmware v2.1 on Android 5.1. I believe it's an Android 5.1 issue mainly, as my grandma's 2nd gen Motorola Moto G XT1063 is exhibiting identical issue on Android 5.1. My Nexus 6, Nexus 5, and my grandma's Nexus 7 LTE (2013) were all having a similar issue with their WiFi connection when they were on 5.1. I've never noticed this issue on my Nexus player, but then again by the time I bought it, the issue was already sorted out with 5.1.1 update. This issue isn't present with Android 5.1.1 and 6.0.

Wifi issue on Fire HD 10 (2017) and HD 8.

I have both Amazon Fire HD 10 (2017 version) and Amazon Fire HD 8. I bought them on last Black Friday promotion.
Is the wifi on them horrible or is just my units? I can't even make it through 3 minutes of a video on Youtube without it stopping and buffering (wifi was still on and connected).
My phone, ipad, laptop, all connect and load everything fine, so I know it's not my internet connection.
I found the same exactly case here: reddit.com/r/kindlefire/comments/7jz4eq/wifi_dropping_with_fire_hd_10
What about your other devices? Please give me advice if you have the same issue. Thanks.
I have the same problem here, at first I thought it the router problem, but this wifi issue doesn't happen with my Samsung phone or the laptop.
I had the same issues. WiFi often got stuck. Under WiFi preferences I often saw "Connected, no internet connection". I did two things and the problem completly dissapeared:
- Factory reset
- Disabled smart suspend in the battery options (btw: battery lifetime did not decrease)
Maybe the second approach works for you without a reset. And btw I tested alot of browsers: Opera gives the best browsing experience on the Fire HD 10 (2017) in my opinion.

Amazon Fire HD 8 (2018 8th Gen) causes router to crash when Google Services installed

I've recently purchased a Amazon Fire HD 8 (2018 model) and it works fine over 2.4Ghz and 5Ghz wireless network on my Netgear Dv7000v2 router until I install Google Services (essentially following this guide: https://www.xda-developers.com/amazon-fire-hd-8-google-play-store/) After installing these services, everything seems to be ok still (except Google Play says I need to update Amazon Alexa app and the mopria print services app). Then randomly using the Amazon Fire, the router will completely lock up (all wired/wireless connections drop) I can no longer access the router admin pages and I need to hard reboot the router (power off/on)
The router will work for a bit again, until the Amazon Fire HD is used and again it will crash. I've factory reset the Amazon Fire and not installed Google Play and it runs fine for days, then I've installed Google Play again and it goes to crashing the router again. I've now again factory reset and the router is fine again.
I have an open case with Netgear because I don't believe the router should crash if the device is doing something bad, but so far Netgear have been no help.
Does anyone else have any ideas, troubleshooting or fixes I could try?
(I don't want to have to disable the 5Ghz network either, I believe this is a suggestion usually in these cases, especially if the device is sending out massive packet requests causing the router to overload. I have seen a case of this with the TP-Link routers and Google Home devices, but apparently this was fixed by Google in Jan 2018)
Did you try to poke around related routers's settings? Like adding static ip for the tablet (LAN setup - Address reservation) or temporarily disable DoS protection / WPS / NAT to check if it's not because of some traffic filtering problem. There are also DHCP settings, most of the amazon devices doesn't like unusual setups there...
I tested the Fire HD 8 to connect the router like Cellular, Fiber (GPON), Mesh and N Modem
If you can set up the network in the router settings

7th gen hd10 wifi reset ?

Hi, Newbie here !
My router went strange (dropping main ssid n reset ssid).
Now my Amz fire hd10 has Slowly started rejecting all network router or hotspot options (4 home based). With one error msg or another.
I would like to know if there is anyway on a 7th gen HD10 to reset it's Wifi other than wifi refresh?

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