No Internet after the Shield back from sleep mode. - Shield Android TV Q&A, Help & Troubleshooting

Hi there.
After last update. I have difficulty with internet access after Shield came back from sleep mode . Local networking just fine but as soon i click on Opera or any TV apps which use inet strumming I've got message: "no internet connection".
I find out way how to fix it but I'm not happy with it. If I unplug internet cable and put it back, every thing go back to normal till next sleep mode.
Any recommendation?
Thank you .

Zavulon61 said:
Hi there.
After last update. I have difficulty with internet access after Shield came back from sleep mode . Local networking just fine but as soon i click on Opera or any TV apps which use inet strumming I've got message: "no internet connection".
I find out way how to fix it but I'm not happy with it. If I unplug internet cable and put it back, every thing go back to normal till next sleep mode.
Any recommendation?
Thank you .
Click to expand...
Click to collapse
My Shield TV Pro has the same issue with latest firmware v2.1 on Android 5.1. I believe it's an Android 5.1 issue mainly, as my grandma's 2nd gen Motorola Moto G XT1063 is exhibiting identical issue on Android 5.1. My Nexus 6, Nexus 5, and my grandma's Nexus 7 LTE (2013) were all having a similar issue with their WiFi connection when they were on 5.1. I've never noticed this issue on my Nexus player, but then again by the time I bought it, the issue was already sorted out with 5.1.1 update. This issue isn't present with Android 5.1.1 and 6.0.

Related

A500 Disconnects from Hotspot connection every 12 mins

Hi, I'm having this problem with internet connection using the portable Wi-Fi hotspot on my Galaxy Nexus. My A500 connects without a hitch to the Nexus but after 12 mins (this happens after each connection),it disconnects then waits for about 20secs before establishing connection again. This can be annoying especially when streaming videos on the A500 which tends to result in starting the videos all over again ie after each disconnection.
What can i do to resolve this issue?
I'm on Stock Honeycomb 3.2.1 and not rooted. Thanks
Sent from my Galaxy Nexus using XDA App
are you sure it's not from the nexus the problem ?
I connect my tablet to my liquid metal I got disconnected only when the 3G goes down... but never the wifi.
check maybe setting wifi policy etc... maybe.
check your phone as well.
try another device I mean tablet to another device, another device to nexus...
sanaell said:
are you sure it's not from the nexus the problem ?
I connect my tablet to my liquid metal I got disconnected only when the 3G goes down... but never the wifi.
check maybe setting wifi policy etc... maybe.
check your phone as well.
try another device I mean tablet to another device, another device to nexus...
Click to expand...
Click to collapse
The hotspot connection on GNexus seem to be active each time the internet connection on the A500 goes down. I've checked the wifi sleep policy on both devices. They are both set to "never (when on battery)". May be software on GNexus need to be updated in order for this issue to be resolved. I used to have an HTC Desire as a mobile hotspot device which worked though once A500 is inactive, the connection on the HTC ends.
Sent from my Galaxy Nexus using XDA App
im not sure exactly what one would be your best bet.. But on the phone. try d/loading a wifi/3g data usage and analyzer app. Something that can watch the data services and give a report on what is happening.
SORRY I cant give you a app name to try but i have not had any wifi/3g issues so not used one..
Good luck..
I have similar problem on my a500 . When I connect to my AP I usually get 4/5 bars but after some time without moving anywhere my signal drops slowly to 0 bars, tablet disconnects and reconnect after 1 sec with 4 bars. And so on... No idea how to fix that bug.
HOUSEM
That problem you speak about was an old HC bug...
the wifi drop
I got it, but on the version 3.2 that was resolved, and ACER released a kind of... patch about this year ago.
- Wifi work then when connect drop down to 0 and disconnect then try to reconnect... that was a problem from a file supplicant things. needed to be deleted.
nasimdejai
I bet it's your phone software got a problem something like that. did you try to connect the tablet to another wifi and see how long stay connected...
my tablet is connected on a hotpot 24/7 nearly and got rarely disconnected.
sanaell said:
HOUSEM
That problem you speak about was an old HC bug...
the wifi drop
I got it, but on the version 3.2 that was resolved, and ACER released a kind of... patch about this year ago.
- Wifi work then when connect drop down to 0 and disconnect then try to reconnect... that was a problem from a file supplicant things. needed to be deleted.
nasimdejai
I bet it's your phone software got a problem something like that. did you try to connect the tablet to another wifi and see how long stay connected...
my tablet is connected on a hotpot 24/7 nearly and got rarely disconnected.
Click to expand...
Click to collapse
The problem is,the connection on the phone is stable and everything that requires internet access on the GNexus seem to gain access to it. Also, when the tablet is connected to my home Wi-Fi, it never disconnects or drop signals. So, it seems the issue is between the A500 and the GNexus. Probably a software bug btw the hotspot on GNexus and the connection to A500 or the connections btw the two devices are incompatible due to one being on honeycomb and the other on ICS. Just my opinion anyway
Sent from my Galaxy Nexus using XDA App
Sounds like a nexus issue or setting.
I conenct to 3g/4g stable without any disconnects at all (GIngerbread debloated) on Droid CHarge via unlimited verizon LTE.
able to play onlive gaming flawless.
diiorio said:
Sounds like a nexus issue or setting.
I conenct to 3g/4g stable without any disconnects at all (GIngerbread debloated) on Droid CHarge via unlimited verizon LTE.
able to play onlive gaming flawless.
Click to expand...
Click to collapse
You might be right about the GNEXUS cos when I was using an HTC Desire as a hotspot, there weren't any issues with connections. Probably, the next ics update for the GNEXUS might resolve the issue. Its a shame that I've already sold the HTC Desire.
Sent from my A500 using Tapatalk
Got simlar problem:
i use GNex hotspot to connect a tablet to internet (it's the tablet part of the Erisin EA779A car stereo) and after few minutes the tab gets disconnected.
i've tried to connect it to my old Nexus S usinf hotspot wifi and the connection seems to be stable
Both Galaxy Nexus and Nexus S have cyano9 nightly
I was wondering if the issue is just caused by a switch from 2,4ghz signal to 5ghz...
i have to try with another device connected to the phone to see if it drops

[Q] Can't connect to Nexus Q after initial configuration [SOLVED]

Hello,
I bought a Nexus Q off eBay and it came in today. I got it plugged in to my TV but after the setup was completed, I'm unable to connect to the device through both my phone and tablet. The TV just outputs a blue circle. In the Nexus Q app, it has "Living Room" and underneath "Not available". When I try the "Update Network" option, it's unable to find it via Bluetooth although it sees it in the bluetooth device list as "3 Nexus Q" (#0099cc-#0099cc)
My phone is a Samsung Galaxy S3 running CM10.0.0 and my tablet is an Asus Transformer tf101 stock image (v4.0.1 iirc). I've even reset my router, an Asus RT-N12B1.
I've tried flashing with the factory image provided here developers.google.com/android/nexus/images#tungsten
and still nothing. I can reinstall the app and factory reset the device and go through the setup successfully, but once it's done, it doesn't see it.
Does anyone have any suggestions? Did I just buy a pretty paperweight?
Did you happen to try and reset the Q power the orb on and place your palm over the touch sensor. The ring should turn red hold your hand on it until the ring turns blue and release. It should now be reset to factory setting and you can try and repair with the phone.
Sent from my Nexus 7 using xda app-developers app
Yep, I've done that. I'm going to take it to work to see if it's my WiFi to rule one more thing out.
EDIT: Tested at work on a different WiFi and it's the same result.
I had this same issue.
I fixed it by removing the device from my account via the app on my phone or tablet.
A simple reset of the app won't remove it since it is tied to your Google account.
After successfully removing the Q from my account, I cleared data for the app, and restarted my device.
Before I repaired it to the Q, I preformed a reset on the Q by placing my hand over it and plugging in the power cord.
Lastly I repaired the Q with my device as if it was a brand new device.
I noticed that there were problems if trying to do an initial pair with 5GHz WiFi. I had my phone connected to the 2.4GHz band when I pro formed the pair.
I don't believe the Q supports the 5GHz band, so don't try to pair with it.
You can shift to it on your phone or tablet after you pair, but if you don't have a 2.4GHz network connected to the Q, it won't see your devices once paired.
matty3f said:
Hello,
I bought a Nexus Q off eBay and it came in today. I got it plugged in to my TV but after the setup was completed, I'm unable to connect to the device through both my phone and tablet. The TV just outputs a blue circle. In the Nexus Q app, it has "Living Room" and underneath "Not available". When I try the "Update Network" option, it's unable to find it via Bluetooth although it sees it in the bluetooth device list as "3 Nexus Q" (#0099cc-#0099cc)
My phone is a Samsung Galaxy S3 running CM10.0.0 and my tablet is an Asus Transformer tf101 stock image (v4.0.1 iirc). I've even reset my router, an Asus RT-N12B1.
I've tried flashing with the factory image provided here developers.google.com/android/nexus/images#tungsten
and still nothing. I can reinstall the app and factory reset the device and go through the setup successfully, but once it's done, it doesn't see it.
Does anyone have any suggestions? Did I just buy a pretty paperweight?
Click to expand...
Click to collapse
Some routers have a firewall built in that doesn't allow devices to talk to each other through the router, which the Q requires. I can also set mine up at work, but because of this firewall (which most workplaces implement) i couldn't actually play with the Q. Are you familiar with the "ping" command? In your tablet and your phone you should be able to find your ip addresses, hopefully something like 192.168.1.102. if you get an app from the market (terminal emulator will do i believe) try pinging one device from the other. Even if its successful you shouldn't see anything on the pinged device, just a response from the pinged device on your pinging device. If this says "response timed out" or something similar your devices cannot see each other across your wifi, and thusly not see each other once the bluetooth connection is terminated after initial set up.
If that doesn't work I'll buy it
brain dump on Q connectivity
Connectivity is a problem with the Q no question - but once you finally get it connection it's fine. I have 2 of them, and one seems to work much better than the other for some reason.
Here are some things I've done to troubleshoot these issues (some of this may be completely unnecessary but it works for me)
1 - Completely uninstall music, youtube, play movies, and nexus q app from your phone. It seems like this actually has some impact although I'm not sure why.
2 - Factory reset the Q - do this by placing your hand over it and then unplug and plug the q back in. Eventually it will do a factory reset.
3 - Check if your router supports DD-WRT by typing your model number in here: http://www.dd-wrt.com/site/support/router-database
If it does flash it! This was the single biggest improvement in connectivity I observed but this might just be an issue with my specific router.
4 - Try again and again and again. I've seen it not connect to the Q the first 25 times and then suddenly work. Ridiculous.
A note on DD-WRT - I am using a DLink DIR-615. I constantly have connection issues and also 'there was a problem with the network' when trying to play youtube videos at times. I tried tweaking settings in the router for hours and finally flashed DDWRT on my router. As soon as I did, the network connection errors went away and it seems to have made connectivity much better as well.
It's working! Thanks, everyone!
I flashed DD-WRT on my router, something I've been meaning to do for a while. I uninstalled the Nexus Q, Google Video and Music apps, and the updates for Market and Play Services on my phone. Factory-reset the Nexus Q and finally reinstalled just Nexus Q app, and let it prompt me to install the other apps. It worked the first time. I'm certain it was the router firmware as I've done everything else before.
I'm having similar issues. I've been trouble shooting now for a few hours and I have a headache from it all. Factory resets, uninstalls, nothing. I download terminal emulator to ping a packet and it looks good.
Sometimes the "My Home" collection is found sometime it's unavailable. When it's showing unavailable I click on the notice, and then click more, and it immediately says "the collection has been found on the network".
My bedroom nexus q is not available. I hate networking ****. I'm beginning to understand why they killed this thing, it's a shame it looks so beautiful.
Well I called the nexus support hotline, and they are all but incompetent. "If you tried a master reset and it's still not working the unit must be defective." The guy also tried to tell me the "My Home" collection was my wifi. I'm thinking about just throwing it back on ebay.
gunsarebad said:
I'm having similar issues. I've been trouble shooting now for a few hours and I have a headache from it all. Factory resets, uninstalls, nothing. I download terminal emulator to ping a packet and it looks good.
Sometimes the "My Home" collection is found sometime it's unavailable. When it's showing unavailable I click on the notice, and then click more, and it immediately says "the collection has been found on the network".
My bedroom nexus q is not available. I hate networking ****. I'm beginning to understand why they killed this thing, it's a shame it looks so beautiful.
Click to expand...
Click to collapse
what kind of reset? holding the mute during startup or just from the app?
animal24 said:
what kind of reset? holding the mute during startup or just from the app?
Click to expand...
Click to collapse
Both. I finally tried a cheap ass router and I no longer have any issues.
gunsarebad said:
Both. I finally tried a cheap ass router and I no longer have any issues.
Click to expand...
Click to collapse
Oh well.:angel:

Kernel Panic & No Wifi connect

Hi folks,
my device is sometime unexpectedly rebooting, this happens like once every month, so it's not very often. Still it's annoying me. So after it reboots, it wants to send me an email with a bugreport. I looked at it but it doesn't say much to me. Hopefully someone can help me with this?
I also have a bigger issue with my home wifi, I can't connect to it with my Nexus, mobile phone is working fine though. I think the corresponding line here is: "wpa_supplicant: wlan0: CTRL-EVENT-ASSOC-REJECT". This is really a problem because the tablet is kinda useless to me without network connectivity at all. I've worked around by setting up another Acess Point with openWRT, acting as client bridge to the main wifi network. The Device is Nexus 7 8GB with Android 4.2 if it helps. Sorry for my bad english & thanks in advance.
regards Tou
rebooting around once a month?
first how can you notice that,
second its normal... yes... no device is perfect...
with your Wifi, i had the same problem, but with my PC,
i cant connect at all!
its in the WIfi Settings,
Tweak with your router settings, restart the router first before all...
If you're using 4.2 or 4.2.1, the reboot is a known issue on Google's end, and I'd consider myself lucky to only have it once a month.
If rooted, you can delete bugmailer.sh from system/bin to stop the bug reports.
Sent from my Nexus 7 using Tapatalk HD

[Q] Wifi and me - not happening! Piece of CRAP google!

I'm sure I'm not alone in this.
My N4 won't connect to wifi. Well it connects but Won't keep a connection to complete a playstore app install nor update the system itself?
This is what I posted on "Issue 40065: Nexus 4 and Nexus 7 Wifi Drops connection Android 4.2"
New device just received. Will connect to wifi but unable to install any apps thru play store.... Just shows data transferring but none actually happens. I'm unable to install none of the gapps updates. Left it alone for 2 days did not help. removing password from router and making it an open router did not help. Now trying to decide I should return the device as it is only usable as a phone not a multimedia device which this N4 should be?
There are a lot of people having the same kind of issue on this phone. A little search brings up lots and lots of complaints.
Still unable to connect to my router encore model 2AN3.
Tried to connect to open wifi router at McD and [email protected]#$ - still no go. It will connect think about it and stops. The icon at the top turns green and gray and keeps doing it.
How ever I was able to connect to the open wifi router on another Nexus S (my older phone) and was able to download updates and install said applications from play store.
This tells me that hardware is good. Software coded so badly that it is unable to keep a connection to routers.
So if you need to use this phone on a wifi router - wait until google fix this or get another phone.
As for me - it is a shame I will have to return this phone to google as it is useless media device. Just a phone which I can get a cheap phone for 10 bucks not $400 piece of [email protected]#$%T.
Sorry for the RANT.
Click to expand...
Click to collapse
Also flashed rom CM10.1 stable and xylon 17 stable. Still same problem repeated. both ROMS can connect to my hotspot on my NS but unable to neither my home router nor public wifi.
A few things I have tried.
1. avoid poor wifi disabled.
2. switch chennels to 6 or 8 - tried all.
3. Resetting routers
4. Assigning static IP address
5. Cleared cache from recovery
6. changed the Wi-Fi band from 'Auto' to 2.4Ghz and 5Ghz
7. Flashed new kernel Running franko.
8. Flashed 2 other ROMS/cm10.1 and xylon17 both stable versions.
My home router have not trouble connecting to all other devices at home (NS, HP touchpad, 3 desktop and 3 other laptops, Tried with N4 being the only device that was turned on. : still no go!! WHY WHY WHY WHY WHY!!!
Also followed the directions from this thread. Still no candy.
Please take a poll and let post here if you should find a good solution.
Mine works flawlessly. You should contact Google for a RMA.
Sent from my iPad using Tapatalk HD
I guess its the lease period on your router that you need to change... put it to lease expiring n a day or two... shuld work.. I had this issue when I upgraded to 2.3.6 on my Atrix
krishnabhargavt said:
I guess its the lease period on your router that you need to change... put it to lease expiring n a day or two... shuld work.. I had this issue when I upgraded to 2.3.6 on my Atrix
Click to expand...
Click to collapse
Tried that and also assigned a static ip. No joy!
Thanks for the advice.
americasteam said:
Mine works flawlessly. You should contact Google for a RMA.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
I just called. This guy treated me like I'm noob. But I digress.. He asked me to turn off GPS and try again saying that GPS and wifi together can not be on at the same time. That still did not work. So there is a request for replacement. Not really sure when I will get it. But keep my finger crossed - that I get a working wifi and gps at the same time ??
Don't really want to return it though since I like the phone form factor and such!
What a shame.
newuser02 said:
I just called. This guy treated me like I'm noob. But I digress.. He asked me to turn off GPS and try again saying that GPS and wifi together can not be on at the same time. That still did not work. So there is a request for replacement. Not really sure when I will get it. But keep my finger crossed - that I get a working wifi and gps at the same time ??
Click to expand...
Click to collapse
Why wouldn't WiFi and GPS work together? I don't see any reason as to why one would interfiere with another
newuser02 said:
I'm sure I'm not alone in this.
My N4 won't connect to wifi. Well it connects but Won't keep a connection to complete a playstore app install nor update the system itself?
This is what I posted on "Issue 40065: Nexus 4 and Nexus 7 Wifi Drops connection Android 4.2"
Also flashed rom CM10.1 stable and xylon 17 stable. Still same problem repeated. both ROMS can connect to my hotspot on my NS but unable to neither my home router nor public wifi.
A few things I have tried.
1. avoid poor wifi disabled.
2. switch chennels to 6 or 8 - tried all.
3. Resetting routers
4. Assigning static IP address
5. Cleared cache from recovery
6. changed the Wi-Fi band from 'Auto' to 2.4Ghz and 5Ghz
7. Flashed new kernel Running franko.
8. Flashed 2 other ROMS/cm10.1 and xylon17 both stable versions.
My home router have not trouble connecting to all other devices at home (NS, HP touchpad, 3 desktop and 3 other laptops, Tried with N4 being the only device that was turned on. : still no go!! WHY WHY WHY WHY WHY!!!
Also followed the directions from this thread. Still no candy.
Please take a poll and let post here if you should find a good solution.
Click to expand...
Click to collapse
You shouldn't be flashing ROMs to try and fix something as basic as this. You're only adding more variables to the problem. My WiFi has been rock solid, and so apparently is that of most other posters. This would tend to indicate that there is a specific problem with your phone.
Unless there is something seriously wrong with your router it's RMA time I reckon.
theabsurdman said:
You shouldn't be flashing ROMs to try and fix something as basic as this.
Click to expand...
Click to collapse
I see your point and I agree.
But after a full day of fiddling with it on stock ROM, what the hell not?
You're only adding more variables to the problem.
Click to expand...
Click to collapse
I sure did! But I also tried a couple of other fixes I have found on the web and on this forum. That did not help either.
My WiFi has been rock solid, and so apparently is that of most other posters. This would tend to indicate that there is a specific problem with your phone.
Unless there is something seriously wrong with your router it's RMA time I reckon.
Click to expand...
Click to collapse
I reckon, I will.
Just to re-iterate .....
Wifi works if I connect to my other nexus S's hot spot.
Wifi will not stay connected to allow me to go to play store on any wifi router (home Encore ENHWI-2AN3 firmware version 1.1.3 - Mcdee's open wifi and [email protected]#'s open wifi router.) It will connect - get a blue wifi icon with a few arrows ..... but will go to gray and back to blue and so on ....
Waiting for google to make up its mind about shipping me a replacement.
:=(
:crying::crying::crying::crying::crying:
You are alone on this.
Now get a refund and buy an iphone.

Portable Wi-Fi hotspot stability issue

Hi!
I have Nokia 6 with Android version 7.1.1 and ever since the first use in July I found the Wi-Fi hotspot very unstable: when connecting my laptop to the Wi-Fi hotspot run on the phone, it's often that laptop connectivity hangs, it doesn't matter i use 5GHz or 2.4GHz. In the area I live there's full signal and same location and same SIM card using old crap Huawei has been working just fine. Has anybody hit the same issue? I read a bit around this may have something to do with Android 7 version.
Thanks for any help!
Same hotspot error Issue
arcetrax said:
Hi!
I have Nokia 6 with Android version 7.1.1 and ever since the first use in July I found the Wi-Fi hotspot very unstable: when connecting my laptop to the Wi-Fi hotspot run on the phone, it's often that laptop connectivity hangs, it doesn't matter i use 5GHz or 2.4GHz. In the area I live there's full signal and same location and same SIM card using old crap Huawei has been working just fine. Has anybody hit the same issue? I read a bit around this may have something to do with Android 7 version.
Thanks for any help!
Click to expand...
Click to collapse
Hi,
i have brought the nokia 6 two times, with same issue, nokia 6 hotspot is not turning on properly, its says error, i tried to reset it, but problem persists, i bought 3 device with same issue, after a restart it get fixs, but two days later, it happens again, anyone have any idea, please share. need to fix it soon.

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