Amazon Fire HD 8 (2018 8th Gen) causes router to crash when Google Services installed - Fire HD 8 and HD 10 Q&A, Help & Troubleshooting

I've recently purchased a Amazon Fire HD 8 (2018 model) and it works fine over 2.4Ghz and 5Ghz wireless network on my Netgear Dv7000v2 router until I install Google Services (essentially following this guide: https://www.xda-developers.com/amazon-fire-hd-8-google-play-store/) After installing these services, everything seems to be ok still (except Google Play says I need to update Amazon Alexa app and the mopria print services app). Then randomly using the Amazon Fire, the router will completely lock up (all wired/wireless connections drop) I can no longer access the router admin pages and I need to hard reboot the router (power off/on)
The router will work for a bit again, until the Amazon Fire HD is used and again it will crash. I've factory reset the Amazon Fire and not installed Google Play and it runs fine for days, then I've installed Google Play again and it goes to crashing the router again. I've now again factory reset and the router is fine again.
I have an open case with Netgear because I don't believe the router should crash if the device is doing something bad, but so far Netgear have been no help.
Does anyone else have any ideas, troubleshooting or fixes I could try?
(I don't want to have to disable the 5Ghz network either, I believe this is a suggestion usually in these cases, especially if the device is sending out massive packet requests causing the router to overload. I have seen a case of this with the TP-Link routers and Google Home devices, but apparently this was fixed by Google in Jan 2018)

Did you try to poke around related routers's settings? Like adding static ip for the tablet (LAN setup - Address reservation) or temporarily disable DoS protection / WPS / NAT to check if it's not because of some traffic filtering problem. There are also DHCP settings, most of the amazon devices doesn't like unusual setups there...

I tested the Fire HD 8 to connect the router like Cellular, Fiber (GPON), Mesh and N Modem
If you can set up the network in the router settings

Related

How to fix wifi but no internet problem

I have had a curious problem with my A500 and my D-Link wifi router for the past several days that I just figured out how to solve and I thought I would let the community know in case others are having a similar problem. The symptoms of the problem are this: the tablet connects just fine to the router, and shows a good connection, but most internet apps can't get any sites or pages to come up. They take a long time and then return errors. The Gmail app and Facebook app will still work but Browser, Books, Market, and other similar apps just say "Loading" forever without ever actually loading anything. When I opened up a terminal it would let me ping internet sites, but those same sites would fail to respond to Browser. Everything worked fine on all the other computers connected to the same router, and everything worked fine on the tablet on other wifi networks, but not this one.
I tried several things I read on forums about other tablets, including rebooting the router, dropping and re-adding the network from my tablet's list of networks, rebooting the tablet, disabling and re-enabling wifi on the tablet, enabling and then disabling airplane mode, and setting my router to only accept 802.11g or 802.11n but not 802.11ng connections. None of these fixed the problem.
The solution was this: I used my laptop to log into the router's settings page, and turned off a setting called "WI-FI PROTECTED SETUP". When I noticed that my router had WPS enabled, I first tried to use the feature on the A500 to connect via WPS with a PIN instead of with my WEP2 passphrase, but while connected this way it had the same problem as before. Once I turned WPS off on my router, everything worked perfectly from then on.
So it appears that A500 has a problem with WPS. It may only be with this model of router, a D-link DIR-615, or it may be with WPS-enabled routers generally, or some range in between, but if you have a similar problem where your wifi connection is strong yet pages fail to load in apps, try turning WPS off on the router.
D-LINK (DIR-655) here and I DO have the WPS enabled without the problems of surfing with my A500 ... But I don't connect the A500 through WPS though... just using the WEP key.
However ... I do think it is related to my screen wake issue... others might think differently ( no wake issue when hotspot through my phone carrier at all... only home wifi )

[Q] WIFI issues...

Hello peoples I am new here, but I have been lurking enough to have rooted my Kindle a couple times due to the nice instructions you people provide
The question is, are people still having the WIFI issue or just me? And is there a workaround?
I used the KFU and have ADW Launcher installed. Just got everything how I wanted it and BAM! no more WIFI. Have tried redoing the network settings on the Fire, as nothing else has dropped WIFI, to include the laptop I am currently on. It finds the network and attempts to get on but just does not hook up. This is only the second time this has happened to me. The first time I had to go back to factory install and it was fine until today. It was working earlier and I don't know where else to look atm. Thanks for any help.
Forgot to add, I have the latest update from Amazon and the latest KFU set.
SOLVED! Posted for those that want to try it....
Israel T. Tan says:
I have received my kindle fire on Jan 23, 2012. I did not have problems the first few days then suddenly I can't connect to my wifi. I have to restart the router and then restart the fire to make it work. This happens every day when the fire has been idle for a while. Did the router and fire reboot to make it work daily. Yes it is annoying. One thing I did changed in my router settings yesterday is the authentication type from mixed WPA-PSK (TKIP) and WPA2-PSK (TKIP) to only using WPA2-PSK (TKIP). So far the fire has stable connection. Keeping my fingers crossed.
Worked for me...so far.
WARNING: If you have other wireless devices hooked to the same network, you may have to change their settings as well. I had to for my laptop.
i have the same problem - very rare but i have it - i have to restart the router and everything works fine again - allthrough all other devices (laptops,galaxy tab) are doing fine all the time
b63 said:
i have the same problem - very rare but i have it - i have to restart the router and everything works fine again - allthrough all other devices (laptops,galaxy tab) are doing fine all the time
Click to expand...
Click to collapse
Last time it happened, the only thing that fixed it for me was to go back to fully stock. Tried just launching with the Kindle one and no luck. Will prolly have to start fiddling with WIFI setting as I have seen talked about in the Kindle forums on Amazon. Figured I would check here to see if there was a better solution.
Problem solved!...I think. Changed setting as someone posted in the Amazon forums and it is working again. Give me a second and I will find it so you can try as well.
Quoted the person who posted it as well as his name, he deserves credit in my opinion. If it is not ok, just let me know
Israel T. Tan says:
I have received my kindle fire on Jan 23, 2012. I did not have problems the first few days then suddenly I can't connect to my wifi. I have to restart the router and then restart the fire to make it work. This happens every day when the fire has been idle for a while. Did the router and fire reboot to make it work daily. Yes it is annoying. One thing I did changed in my router settings yesterday is the authentication type from mixed WPA-PSK (TKIP) and WPA2-PSK (TKIP) to only using WPA2-PSK (TKIP). So far the fire has stable connection. Keeping my fingers crossed.
Worked for me...so far.
WARNING: If you have other wireless devices hooked to the same network, you may have to change their settings as well. I had to for my laptop.
All of my access points are setup for WPA2 Personal AES because that is basically the only setting that all the devices like (the limiting factor being either the PS3 or Wii - don't remember which).
My Fire has never had problems with any of the access points.
It may be something as simple as the differences in default router settings or something. I'm no networking guru, but I can follow directions pretty well. I did as the guy said in my post and I have access back as soon as I did it. Will have to check the Wii see if it works. The only other things that are wireless in my house are an iPod, an iPhone, my Samsung Galaxy S2, Wii, and this laptop. So far all seem to be working just fine, with the laptop being the only thing that needed a setting change.
The rest of my consoles and PCs are hardwired so of course they won't have issue
I had same problem, but all i needed to do was:
1. Delete network setts from kindle.
2. Turn off and on wifi switch on it.
3. Add network again witch same setts.
It sometimes need to be done 2-3 times, but in the end wifi hooking up
PS. I'm using ICS build.

[Q] Wifi issues

There is an issue I'm having with the Kindle fire & 3rd party roms which also happens to be a LONGstanding issue with wifi connectivity I've had in the past.
Specifically, devices I've owned, like the kindle here will not connect to a wifi router in our house. It has wpa2 which I am not about to remove. The kindle in stock form will connect to it, running energy rom & Miui will not. Now I know their are caveats with these roms and I accept that but I would like to know what specifically is causing the issue. The device will see the router and get stuck at the "obtaining IP address" part. Each time, without fail, gets stuck in the same place. Ive used 3rd party utilities in the past to try and connect but no luck.
FWIW: I have a router in the basement, also with wpa2 security and devices NEVER have a problem connecting to that, I repeat NEVER! I have a phone, LG Thrill which has never been able to connect to the problematic wifi spot, even with stock firmware.
The problematic router is a Airport Time Capsule, latest gen. The one in the basement is an older gen airport extreme.
Have you tried connecting with static IP, netmask, etc settings? Have you tried turning off encryption for troubleshooting purposes? Do you know what channels the two access points are using?
Sent from my Kindle Fire (CM7) using xda premium
No guarantees, but something you could try is:
Make sure IPv6 is disabled on the AirPort Time Capsule. IPv6 uses multicast instead of broadcast for DHCP addresses and as seen in the UPnP thread, multicast breaks all the cm9 based KF roms at the moment.
jd

New fire tv help with apps2fire

I recently bought a new fire tv presume it's a gen3 without looking it's running 6.2.1.2 I'm trying to get the apps2fire to side load ott player and swiftstreamz, the apps are irrelevant really as I cannot get the app to connect properly to the ftv, I first attempted while watching a film in terrarium where the app on my phone told me it could not do this as I'm running a movie player (I'd forgotten this occured on the firestick too) I had to close the app to get control of the remote back.
Now after this I get constant errors in the app on my phone saying cannot connect to ftv usually mentioning a Java error, apps2fire sometimes finds my ftv and recognizes it as so and sometimes it just finds the MAC address and ip under devices ta either way it does not connect and fails to side load the app.
Oddly also in my router there appears to be 3 different android Mac addresses with different ip's (one of which is only seen by apps2fire) but all 3 can only relate to my ftv, I have restarted the ftv,phone,and router several times I've made sure they are both in the same network 2.4ghz (ftv will not see the 5ghz and I also do not know why).
Is there a way to backup my current setup on the ftv for a factory reset? I really don't want to have to reinstall everything after a factory reset if I don't have to?
All help and advice really appreciated thanks..
Semi solved it by using Es file explorer, and changing the channel in my router for 5ghz ..

VPN's not working

As the title says, Every vpn i try no longer works, have even tried different dns server's in my router, to no avail, I use stbemu pro, all channels show, but when selecting channel to view, black screen, every channel, black screen which disappears when I uninstall any vpn I'm testing, which is not a lot due to most apks being made for mobile fones, cant turn any of these on, so 99% of vpn apks cant be used on my 4k firestick, hint, please make apks to work on a firestick, we dont all use mobile fones or tablets!
Edit: I noticed that if I watch say sky movies, after x amount of time, that particular channel is black screened, go to another channel and watch, again, black screened, cant get back into particular stream suggesting stream is being blocked by ip by amazon at head end
UPDATE:
I thought it would be good to show all what I did to get the blocked channel's back. So I decided to dig out ye auld Tomato Router, and plugged the wan into my new tplink archer mr600, which is a sim card router. I'm not going into how to flash tomato or how to bridge routers, because flashing tomato is easy, and my setup does not include bridging, so pay attention tomato user's.
I plug my ethernet lead from lan/wan port of Mr600 into wan port of my Asus Tomato router. In the mr600, I set the access list to accept only the mac of my tomato router. I disable all wifi in the mr600, then go into my tomato router and change the wifi names to what the mr600 uses. I noticed that when I used any old wifi name, in the tomato router, the firestick says it could not find whatever old name, and because the firestick previously connected directly to the mr600 wifi, i changed the tomato wifi names to match those on the disabled mr600 wifi, allowing the firestick to connect to the tomato. Never had this prob with any other device. Seems amazon dont want you to use wifi names that dont reveal your product to them.
I set the dns in the mr600 to 1.1.1.1, I then go back to the tomato router and...
1: Set my preferred Dns server by going to basic setting's, network, in the WAN setting's, click Dns server, set to manual, and input my preferred dns.
2: Took control of my isp hijacked Dns server back from my isp: In tomato router, blacklisted my isp provided dns by going to Advanced settings, Dhcp/Dns and scrolled down to Dnsmasq, in the box, type 'bogus-nxdomain=8.8.8.8' - without the quotes, note I only used google dns to show you what to type in this box. You can do this with ANY ip you dont like the look of.
3: I then went to Advanced settings and clicked Adblock, I disabled the actual adblock, because this check's adblock servers every two minutes, why I dont know, so I disable it, reducing buffering on firestick to ZERO, and it greatly reduced the logs I used to find what address's came from the firestick, being the only connected device apart from my lappy. In the custom box, I added the following address's:
ags-ext.amazon.com
arcus-uswest.amazon.com
cdws.eu-west-1.amazonaws.com
cognito-identity.us-east-1.amazonaws.com
cortana-gateway.amazon.com
cz15y20kg2.execute-api.us-east-1.amazonaws.com
dcape-na.amazon.com
device-messaging-na.amazon.com
device-metrics-us.amazon.com
digprjsurvey.amazon.eu
dp-discovery-na-ext.amazon.com
dp-gw-na.amazon.com
dp-rsm-prod.amazon.com
messaging-director-us-east-1.amazon.com
msh.amazon.co.uk
msh.amazon.com
prod.amazoncrl.com
tap-client-stats.s3-eu-west-1.amazonaws.com
todo-ta-g7g.amazon.com
eu.api.amazonvideo.com
amzdigitaldownloads.edgesuite.net
softwareupdates.amazon.com
updates.amazon.com
spectrum.s3.amazonaws.com
aax-eu.amazon-adsystem.com
eu-srv.apptornado.com
applift-a.apptornado.com
matomo.darken.eu
I can now view ALL the channels that got blocked after x amount of time, but beware, I only use stbemu pro, and a few movie apk's, some of the above address's may be required for amazon products that YOU may use.
Next project is to connect the mr600's vpn client to the tomato vpn server, when I've got that done, I'll add instructions here.
I hope this is of use.

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