i got a new replacement phone because i broke my last s7 and when i turned it on it shows a lock on it but its unlocked and it says custom, what does that mean????
THORMUNZ said:
i got a new replacement phone because i broke my last s7 and when i turned it on it shows a lock on it but its unlocked and it says custom, what does that mean????
Click to expand...
Click to collapse
I don't think the bootloader is unlocked it looks like someone rooted the phone and turn it into T-Mobile and they just mailed you. You can try to download the new firmware and flashing it and doing a reset factory to see if it will fix it.
Generally that means you can do as you please such as root and fladhing
Sent from my SM-G935T using XDA Premium HD app
THORMUNZ said:
i got a new replacement phone because i broke my last s7 and when i turned it on it shows a lock on it but its unlocked and it says custom, what does that mean????
Click to expand...
Click to collapse
What does your knox say?
Send us a picture of that.
They probably fixed whatever was broken on your old one and sent it back. LOL!
THORMUNZ said:
i got a new replacement phone because i broke my last s7 and when i turned it on it shows a lock on it but its unlocked and it says custom, what does that mean????
Click to expand...
Click to collapse
Boot into the bootloader and see what it says. Post pics
Lol as the local village people would say you got sloppy seconds
sonkameja said:
Lol as the local village people would say you got sloppy seconds
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Click to collapse
:laugh: LMAO!!
newuser1984 said:
I don't think the bootloader is unlocked it looks like someone rooted the phone and turn it into T-Mobile and they just mailed you. You can try to download the new firmware and flashing it and doing a reset factory to see if it will fix it.
Click to expand...
Click to collapse
I was having wifi issue with this phone and I decided to use smart switch on my PC to update it and once I did that lock logo is long gone!
sonkameja said:
Lol as the local village people would say you got sloppy seconds
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Click to collapse
I figured T-Mobile did say "if you claim your phone as damaged you'll get a "like new" so I was aware I was getting a refurbished phone for $170
Binary100100 said:
What does your knox say?
Send us a picture of that.
They probably fixed whatever was broken on your old one and sent it back. LOL!
Click to expand...
Click to collapse
I didn't see anything that referred to it being unlocked in bootloader menu I can post pics tho if you'd like
THORMUNZ said:
I didn't see anything that referred to it being unlocked in bootloader menu I can post pics tho if you'd like
Click to expand...
Click to collapse
Well we can't really assume that the bootloader came unlocked unless we have something to detail the current condition of the bootloader. Right?
Related
Hey all, just a head up to those afraid to root because of warranty. I rooted mine and the phone stopped charging the following day. I returned it for repair thinking it won't be repaired but it has been fixed with a new IMEI given. So if you are scared, fear not. ROOT AWAY.
I think it does but if they find out the has been rooted
becknise said:
I returned it for repair thinking it won't be repaired but it has been fixed with a new IMEI given.
Click to expand...
Click to collapse
Are you sure they didn't just replace the phone?
Just clairfying for everyone with ROGERS, as long as you have loggex backon to the network after root your good, so yeah, if some prick on the phone says otherwise he literally dosnt know what hez tlking bout so give him hell saying i callex before to confirm and thays what they told me, cuz its kinda the truth, but its straight up truth for me
Sent from my X10a using XDA App
In english please?
egyptshun said:
Just clairfying for everyone with ROGERS, as long as you have loggex backon to the network after root your good, so yeah, if some prick on the phone says otherwise he literally dosnt know what hez tlking bout so give him hell saying i callex before to confirm and thays what they told me, cuz its kinda the truth, but its straight up truth for me
Sent from my X10a using XDA App
Click to expand...
Click to collapse
Hate to say this but you make very little sense with that reply of yours... care to elaborate?
egyptshun said:
Just clairfying for everyone with ROGERS, as long as you have loggex backon to the network after root your good, so yeah, if some prick on the phone says otherwise he literally dosnt know what hez tlking bout so give him hell saying i callex before to confirm and thays what they told me, cuz its kinda the truth, but its straight up truth for me
Sent from my X10a using XDA App
Click to expand...
Click to collapse
What is "loggex backon"?
must be the old keyboard in x10
becknise said:
Hey all, just a head up to those afraid to root because of warranty. I rooted mine and the phone stopped charging the following day. I returned it for repair thinking it won't be repaired but it has been fixed with a new IMEI given. So if you are scared, fear not. ROOT AWAY.
Click to expand...
Click to collapse
Hey, my phone just stopped charging today and Rogers said it doesn't matter if it's rooted since the phone is meant to be open-source. I am also getting my phone replaced by them... Does the charging matter have to do with the root?
Ps- wtf is a loggex backon? lol?
How about when the phone has been unlocked?
shukla said:
Hey, my phone just stopped charging today and Rogers said it doesn't matter if it's rooted since the phone is meant to be open-source. I am also getting my phone replaced by them... Does the charging matter have to do with the root?
Ps- wtf is a loggex backon? lol?
Click to expand...
Click to collapse
Wow... that is so unlike Rogers! But, good to know anyways.
By the way my phone stopped charging within days of me first getting the phone. Turns out that the USB cable was faulty.
How about the condition when you have unlocked the phone?
Does Rogers respect the warranty if the phone has been unlocked by entering the SIM unlock code?
After having a locked Vibrant for a month, I returned it. I figured I'd wait for a month, and check out the new G2. Now I'd like to get another Vibrant, but only if people are getting the non hardware locked phones now.
So, my question is to anyone who has gotten a new Vibrant in the last 2 weeks. Are the Vibrants that are shipping now still hardware locked?
TIA
How exactly can you tell if the phone is hardware locked?
I just picked up a new one at a T Mobile store 2 days ago because my old one was locked. The new one is not locked and works like it should.
yea its hit or miss
MacGuy2006 said:
How exactly can you tell if the phone is hardware locked?
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Click to collapse
You can tell if it's hardware locked, if you are unable to use the hardware buttons to get into recovery.
tornado76 said:
I just picked up a new one at a T Mobile store 2 days ago because my old one was locked. The new one is not locked and works like it should.
Click to expand...
Click to collapse
Thanks for this info, I may take the plunge again. Having a locked device is a deal breaker for me.
I got mine about 3 weeks ago and it is locked.
Sent from my T-Mobile Vibrant using XDA app
sym1 said:
You can tell if it's hardware locked, if you are unable to use the hardware buttons to get into recovery.
Click to expand...
Click to collapse
?? I seriously don't understand...
I registered just so i could respond to this thread. How, what, buttons, recovery, where?
Is there a thread for an "in-depth" explanation to this?
thnx
ndwgs said:
?? I seriously don't understand...
I registered just so i could respond to this thread. How, what, buttons, recovery, where?
Is there a thread for an "in-depth" explanation to this?
thnx
Click to expand...
Click to collapse
Turn the phone off
Hold volume up and down and power.
Let go when the Vibrant logo comes up.
If you get into recovery then your phone isn't locked. My friend has a locked one and we used the multi-tool to get to recovery the first time to root it and then clockwork the rest of the time after that.
Sent from my Samsung Vibrant using the XDA app
I have a MT4G here that has a bad eMMC chip. It will not boot or load any firmware but I can get to the hboot and recovery menu. I am not the original owner. Will HTC still warranty it? How would I go about getting a warranty replacement directly from HTC? Im sure somebody out there has done or tried this before.
Don't get the warranty from htc. Get it from t-mobile. It will make your life much easier
Sent from my HTC Glacier using XDA App
Will T-Mobile warranty it even though I am not the original owner and I didnt get it from the T-Mobile store? Its a phone I bought off of ebay. Also last time I tried to warranty a MT4G through them (about 4 days ago) they said they were out of stock and tried to give me a Galaxy S 3G.
I got my replacement the other day, and while I was reading through a few things, it said that the warranty does not transfer from customer to customer...might be SOL
clarknick27 said:
I got my replacement the other day, and while I was reading through a few things, it said that the warranty does not transfer from customer to customer...might be SOL
Click to expand...
Click to collapse
That is why I am asking. The warranty info says it does not transfer from customer to customer but I know some people on this forum have gotten ebay or craigslist phones warrantied. I just wanna know how they did it.
Try to transfer to Technical Support when you use Live Chat. I did it on my HD7 which I bought it secondhand and still received a replacement.
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
XPLANE9 said:
Try to transfer to Technical Support when you use Live Chat. I did it on my HD7 which I bought it secondhand and still received a replacement.
Click to expand...
Click to collapse
I just want to be 100% clear on what your talking about. You mean live chat on the T-Mobile website, correct? What if they ask if its my original phone or when they receive it they notice its a different IMEI than the one I originally purchased from them?
kanman said:
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
Click to expand...
Click to collapse
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Paul22000 said:
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Click to expand...
Click to collapse
I am using clockwork recovery so they will definitely notice that it has been tampered with. I guess I'm just looking for a way to get a new phone without being charged for it.
Paul22000 said:
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Click to expand...
Click to collapse
Well.. there's no way to have the original Hboot and be rooted. it will say S-OFF. Yes, you can still have the original 0.86 hboot or whatever - but it will still say s off.
kanman said:
I am using clockwork recovery so they will definitely notice that it has been tampered with. I guess I'm just looking for a way to get a new phone without being charged for it.
Click to expand...
Click to collapse
I am in the exact same situation. If anyone has any guidance, please post
silentsnow31802 said:
I just want to be 100% clear on what your talking about. You mean live chat on the T-Mobile website, correct? What if they ask if its my original phone or when they receive it they notice its a different IMEI than the one I originally purchased from them?
Click to expand...
Click to collapse
I believe that T-Mobile only checks the order number when it processes replacements. Then again, I am prepaid so I have to send in the faulty device first before I receive the replacement so I am not entirely sure. But I know that my secondhand HD7 (bought on a contract by the original owner) was replaced by T-Mobile without any issues.
Ill talk with a tmobile rep online tomorrow. Mine has the engineering bootloader and clockwork recovery with s-off. Looks like ill be putting some extra voltage through the charging port to try and fry it so they cant even boot it. That way they cant tell it was rooted!
silentsnow31802 said:
Ill talk with a tmobile rep online tomorrow. Mine has the engineering bootloader and clockwork recovery with s-off. Looks like ill be putting some extra voltage through the charging port to try and fry it so they cant even boot it. That way they cant tell it was rooted!
Click to expand...
Click to collapse
Have you tried flashing the stock ROM/hboot? [ROM]Glacier_TMOUS_1.17.531.2_Radio_12.28b.60.140e_26.0 3.02.26_M_release
If that doesn't work, you could also try flashing that and pulling the battery so it really bricks and then doesn't turn on...
kanman said:
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
Click to expand...
Click to collapse
I sent my phone in with the same problem with S-off and cw recovery installed and they didnt care. They just charged me $10 for shipping.
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
gamershadow said:
I sent my phone in with the same problem with S-off and cw recovery installed and they didnt care. They just charged me $10 for shipping.
Click to expand...
Click to collapse
Can you detail how you did this? For example, did you "send it in" to HTC or T-Mobile?
Paul22000 said:
Have you tried flashing the stock ROM/hboot? [ROM]Glacier_TMOUS_1.17.531.2_Radio_12.28b.60.140e_26.0 3.02.26_M_release
If that doesn't work, you could also try flashing that and pulling the battery so it really bricks and then doesn't turn on...
Click to expand...
Click to collapse
Yup tired this and get a Fail-PU. Phone is truly dead :-(
Ace42 said:
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
Click to expand...
Click to collapse
I think there is one floating around somewhere. It doesnt help when the eMMC chip stops working properly though.
Ace42 said:
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
Click to expand...
Click to collapse
I can try to put one together. I've made a few in my time (coughsignaturecough )
As soon as I figure out how to finally get my phone working without crashing/cache errors
I dropped my phone today and now the volume up button is completely busted, it's stuck in the up position. I need to send it in for warranty work from Samsung but I can't even get it into Download Mode to unroot it, and even if I could, I couldn't hit the rocker up key to continue. How can I get it unrooted so I can send it to Samsung? I'm on Verizon.
Whitechapel420 said:
I dropped my phone today and now the volume up button is completely busted, it's stuck in the up position. I need to send it in for warranty work from Samsung but I can't even get it into Download Mode to unroot it, and even if I could, I couldn't hit the rocker up key to continue. How can I get it unrooted so I can send it to Samsung? I'm on Verizon.
Click to expand...
Click to collapse
Just bring it into Verizon (btw wrong forum also ) - Carriers tend to deal with their own repairs/replacements in house, especially US carriers :good:
radicalisto said:
Just bring it into Verizon (btw wrong forum also ) - Carriers tend to deal with their own repairs/replacements in house, especially US carriers :good:
Click to expand...
Click to collapse
The phone is ROOTED! That is the whole point.
Whitechapel420 said:
The phone is ROOTED! That is the whole point.
Click to expand...
Click to collapse
Actually, the phone was DROPPED! That is the whole point. Why should anyone repair it under warranty?
Bulbous said:
Actually, the phone was DROPPED! That is the whole point. Why should anyone repair it under warranty?
Click to expand...
Click to collapse
Do you know what rooted means?
Please read this information here regarding Samsung Mobile Phone warranty,
http://www.samsung.com/in/support/warranty/warrantyInformation.do?page=POLICY.WARRANTY
It clearly says,
THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:
5.Defects caused by improper use, as determined by the Authorised Service Centre / Company personnel.
Off course you will get your phone repaired but not under warranty,
only after paying for it
What if I took it to Verizon? Either way rooting my phone is technically voiding the warranty, which is why I am freaking out.
I'm not real smart so I'll just ask....couldn't you do that adb thing to send signal to phone to reboot into download mode. Then Odin back to stock???
Sent from my SM-N900V using Tapatalk
Bern612 said:
I'm not real smart so I'll just ask....couldn't you do that adb thing to send signal to phone to reboot into download mode. Then Odin back to stock???
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
I don't know but maybe someone else does. I am curious to know...
Bern612 said:
I'm not real smart so I'll just ask....couldn't you do that adb thing to send signal to phone to reboot into download mode. Then Odin back to stock???
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Whitechapel420 said:
I don't know but maybe someone else does. I am curious to know...
Click to expand...
Click to collapse
I just found this... seems possible.
http://forum.xda-developers.com/showthread.php?t=1695552
Cool ,just remember I don't think you can boot into recovery because of safestrap. I think it will boot into the other recovery but sounds like your half way there
Sent from my SM-N900V using Tapatalk
Bern612 said:
Cool ,just remember I don't think you can boot into recovery because of safestrap. I think it will boot into the other recovery but sounds like your half way there
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
If I can get it to boot into Download Mode, that should be all I need.
Verizon won't care if its rooted.. They probably won't even check
Sent from my CM11 Kitkat powered N9005
Whitechapel420 said:
If I can get it to boot into Download Mode, that should be all I need.
Click to expand...
Click to collapse
Just tried it.
adb reboot-bootloader
indeed puts the device into Download Mode (without needing the Vol-Up button).
So all you need now is to go through Windows driver hell to get adb working. Either that or use a Mac (/Linxux)!
good luck
radicalisto said:
Verizon won't care if its rooted.. They probably won't even check
Sent from my CM11 Kitkat powered N9005
Click to expand...
Click to collapse
I spoke to VZW, they won't be able to fix it, so they're going to replace the entire device. They're sending me a new device.
I'll work on getting it unrooted when I get home.
Glad everything is working out so far
Sent from my SM-N900V using Tapatalk
Whitechapel420 said:
I spoke to VZW, they won't be able to fix it, so they're going to replace the entire device. They're sending me a new device.
I'll work on getting it unrooted when I get home.
Click to expand...
Click to collapse
If they are already sending you a new device, and all you have to do is return the old device in a pre-paid box, then I wouldn't worry about changing the status of the device. I've done this a few times in phone exchanges back when I had tons of trouble with the Galaxy Nexus. Of course, you could for peace of mind, but I've had experience with sending back a rooted device with no problems. I think they refurb it anyway...
emtownsend said:
If they are already sending you a new device, and all you have to do is return the old device in a pre-paid box, then I wouldn't worry about changing the status of the device. I've done this a few times in phone exchanges back when I had tons of trouble with the Galaxy Nexus. Of course, you could for peace of mind, but I've had experience with sending back a rooted device with no problems. I think they refurb it anyway...
Click to expand...
Click to collapse
OK. That sounds good and would free up some of my time. I'm just curious if anyone else has any experience with it?
But if it doesn't matter then I guess I wouldn't want to spend time on it tonight. I just don't want to get any bills for it or get into a big spat.
Whitechapel420 said:
OK. That sounds good and would free up some of my time. I'm just curious if anyone else has any experience with it?
But if it doesn't matter then I guess I wouldn't want to spend time on it tonight. I just don't want to get any bills for it or get into a big spat.
Click to expand...
Click to collapse
I gave them my rooted S3 back in December for a upgrade and had no problem.
Is there a place I can download the stock firmware for my phone?
What would be the basic proper steps to prepare me to return this to Sprint?
I am just unhappy with the no Wifi Calling and trouble viewing this screen outside. AMOLED screens are too much better (Galaxy s5 is way better IMO)
islandfever said:
What would be the basic proper steps to prepare me to return this to Sprint?
I am just unhappy with the no Wifi Calling and trouble viewing this screen outside. AMOLED screens are too much better (Galaxy s5 is way better IMO)
Click to expand...
Click to collapse
Call the store you purchased from, see what their requirements are?
Insoc said:
Call the store you purchased from, see what their requirements are?
Click to expand...
Click to collapse
I meant steps to unroot and get back to out of box state. Sorry should have been more clear.
islandfever said:
I meant steps to unroot and get back to out of box state. Sorry should have been more clear.
Click to expand...
Click to collapse
easiest way is to flash RUU...http://forum.xda-developers.com/sprint-htc-10/development/ruu-sprint-htc-10-1-24-651-3-t3379257
bootloader will still be unlocked, if u want to lock, from fast boot use this cmd:
fastboot oem lock
it still wont show "locked" instead "relocked"...I recently returned a 10 to sprint, I dont recall if I locked or not (I think I did), but they dont check
OMJ said:
easiest way is to flash RUU...http://forum.xda-developers.com/sprint-htc-10/development/ruu-sprint-htc-10-1-24-651-3-t3379257
bootloader will still be unlocked, if u want to lock, from fast boot use this cmd:
fastboot oem lock
it still wont show "locked" instead "relocked"...I recently returned a 10 to sprint, I dont recall if I locked or not (I think I did), but they dont check
Click to expand...
Click to collapse
OMJ, THANX!
why did you return yours? Or do you still have one.
If not what are you using?
islandfever said:
OMJ, THANX!
why did you return yours? Or do you still have one.
If not what are you using?
Click to expand...
Click to collapse
I only returned because I was getting the 10 via another route...I still have it
OMJ said:
I only returned because I was getting the 10 via another route...I still have it
Click to expand...
Click to collapse
Do you feel its the best phone out there for Sprint and Rooting? Is there something worth waiting for this year?
islandfever said:
Do you feel its the best phone out there for Sprint and Rooting? Is there something worth waiting for this year?
Click to expand...
Click to collapse
hard for me to answer, I'm partial to HTC...I've never used anything other than HTC, well besides that kids having me work on their iphones....I think the HTC 10 is great device, best yet!