I have a MT4G here that has a bad eMMC chip. It will not boot or load any firmware but I can get to the hboot and recovery menu. I am not the original owner. Will HTC still warranty it? How would I go about getting a warranty replacement directly from HTC? Im sure somebody out there has done or tried this before.
Don't get the warranty from htc. Get it from t-mobile. It will make your life much easier
Sent from my HTC Glacier using XDA App
Will T-Mobile warranty it even though I am not the original owner and I didnt get it from the T-Mobile store? Its a phone I bought off of ebay. Also last time I tried to warranty a MT4G through them (about 4 days ago) they said they were out of stock and tried to give me a Galaxy S 3G.
I got my replacement the other day, and while I was reading through a few things, it said that the warranty does not transfer from customer to customer...might be SOL
clarknick27 said:
I got my replacement the other day, and while I was reading through a few things, it said that the warranty does not transfer from customer to customer...might be SOL
Click to expand...
Click to collapse
That is why I am asking. The warranty info says it does not transfer from customer to customer but I know some people on this forum have gotten ebay or craigslist phones warrantied. I just wanna know how they did it.
Try to transfer to Technical Support when you use Live Chat. I did it on my HD7 which I bought it secondhand and still received a replacement.
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
XPLANE9 said:
Try to transfer to Technical Support when you use Live Chat. I did it on my HD7 which I bought it secondhand and still received a replacement.
Click to expand...
Click to collapse
I just want to be 100% clear on what your talking about. You mean live chat on the T-Mobile website, correct? What if they ask if its my original phone or when they receive it they notice its a different IMEI than the one I originally purchased from them?
kanman said:
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
Click to expand...
Click to collapse
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Paul22000 said:
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Click to expand...
Click to collapse
I am using clockwork recovery so they will definitely notice that it has been tampered with. I guess I'm just looking for a way to get a new phone without being charged for it.
Paul22000 said:
If it has original hboot/recovery, and can't get past the splash screen, there's 100% no way to tell it was rooted. Someone correct me if that is wrong?
Click to expand...
Click to collapse
Well.. there's no way to have the original Hboot and be rooted. it will say S-OFF. Yes, you can still have the original 0.86 hboot or whatever - but it will still say s off.
kanman said:
I am using clockwork recovery so they will definitely notice that it has been tampered with. I guess I'm just looking for a way to get a new phone without being charged for it.
Click to expand...
Click to collapse
I am in the exact same situation. If anyone has any guidance, please post
silentsnow31802 said:
I just want to be 100% clear on what your talking about. You mean live chat on the T-Mobile website, correct? What if they ask if its my original phone or when they receive it they notice its a different IMEI than the one I originally purchased from them?
Click to expand...
Click to collapse
I believe that T-Mobile only checks the order number when it processes replacements. Then again, I am prepaid so I have to send in the faulty device first before I receive the replacement so I am not entirely sure. But I know that my secondhand HD7 (bought on a contract by the original owner) was replaced by T-Mobile without any issues.
Ill talk with a tmobile rep online tomorrow. Mine has the engineering bootloader and clockwork recovery with s-off. Looks like ill be putting some extra voltage through the charging port to try and fry it so they cant even boot it. That way they cant tell it was rooted!
silentsnow31802 said:
Ill talk with a tmobile rep online tomorrow. Mine has the engineering bootloader and clockwork recovery with s-off. Looks like ill be putting some extra voltage through the charging port to try and fry it so they cant even boot it. That way they cant tell it was rooted!
Click to expand...
Click to collapse
Have you tried flashing the stock ROM/hboot? [ROM]Glacier_TMOUS_1.17.531.2_Radio_12.28b.60.140e_26.0 3.02.26_M_release
If that doesn't work, you could also try flashing that and pulling the battery so it really bricks and then doesn't turn on...
kanman said:
I am having the same exact issue, but I happen to be the original owner of the phone. Are they not going to charge me when they find out that my phone is rooted? My phone boots the tmobile splash screen and will get into hboot/recovery, but it will not flash anything.
Click to expand...
Click to collapse
I sent my phone in with the same problem with S-off and cw recovery installed and they didnt care. They just charged me $10 for shipping.
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
gamershadow said:
I sent my phone in with the same problem with S-off and cw recovery installed and they didnt care. They just charged me $10 for shipping.
Click to expand...
Click to collapse
Can you detail how you did this? For example, did you "send it in" to HTC or T-Mobile?
Paul22000 said:
Have you tried flashing the stock ROM/hboot? [ROM]Glacier_TMOUS_1.17.531.2_Radio_12.28b.60.140e_26.0 3.02.26_M_release
If that doesn't work, you could also try flashing that and pulling the battery so it really bricks and then doesn't turn on...
Click to expand...
Click to collapse
Yup tired this and get a Fail-PU. Phone is truly dead :-(
Ace42 said:
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
Click to expand...
Click to collapse
I think there is one floating around somewhere. It doesnt help when the eMMC chip stops working properly though.
Ace42 said:
I really feel we need to re make the unrooting guide...It has to address S-Off,tock Hboot/Radio,stock recovery, stock rom all in one place for users.
Click to expand...
Click to collapse
I can try to put one together. I've made a few in my time (coughsignaturecough )
As soon as I figure out how to finally get my phone working without crashing/cache errors
Related
I recently found out that my phone is hardware locked. I hear that people are getting theirs replaced because it's a defect. I tried to explain this where I got my phone about a month ago. No dice. They called up T-Mobile and I could not get a new phone. How did everyone get a replacement? Also, did you get brand new ones or refurbs? Thanks.
Just call tmobile directly. Don't tell them you bought it from someone else. Pretend as if you night it from them. I have gotten mine replaced even though I bought it from else where. The key us to sound like you know what you're talking about and to be persistent. You may get a no can do answer but call again and you'll eventually get a rep that erl return it right away cause they don't know what else to do. Btw always say you have already done a factory reset before they try to get you to do it.
Sent from my SGH-T959 using XDA App
So I say that I already did a factory reset and want a replacement because I can't get into recovery mode?
just call them up and say that you can't do a hard reset and that the phone is defective... go to the tmobile store, they are a dealership and are privately owned, not by tmobile, so most of the time they'll just laugh in your face... CALL them
I wouldn't mention recovery mode. Id mention something like gps not working and you need a phone with gps for your job and that you paid for a phone and it said it had gps when it doesn't work. But still mention that you have done numerous factory resets with no success. They'll send you another. I'm getting my third one and after 3 replacements you get a upgrade to something else or you can continue with your phone.
Sent from my SGH-T959 using XDA App
creglenn said:
I wouldn't mention recovery mode. Id mention something like gps not working and you need a phone with gps for your job and that you paid for a phone and it said it had gps when it doesn't work. But still mention that you have done numerous factory resets with no success. They'll send you another. I'm getting my third one and after 3 replacements you get a upgrade to something else or you can continue with your phone.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
GPS isn't a "hardware" problem, its firmware related. Don't think that would work at all. They'll probably just redirect you to a new firmware update.
How can you tell if your phone is "hardware locked"?
zephiK said:
GPS isn't a "hardware" problem, its firmware related. Don't think that would work at all. They'll probably just redirect you to a new firmware update.
Click to expand...
Click to collapse
Nah itll work cause I've gotten 2 replacements but saying that. Trust me I'd you get the right repo that doesn't know they will just replace it. Plus after saying you have done a factory reset they have no more troubleshooting steps on their script. Lol! Plus whether its hardware or software related the phone should work as advertised and if it doesn't then that's their fault
Sent from my SGH-T959 using XDA App
I called tmo and told them I couldn't get into recovery using the vol up vol dow buttons and I want a replacement. The phone is supposed to be able to do this, therefore it is defective. They agreed and sent me a brand new phone. Recovery works flawlessly.
mentalex2 said:
I called tmo and told them I couldn't get into recovery using the vol up vol dow buttons and I want a replacement. The phone is supposed to be able to do this, therefore it is defective. They agreed and sent me a brand new phone. Recovery works flawlessly.
Click to expand...
Click to collapse
told you that's all you had to do i did the same... the newer replacement phones that they are now sending out aren't hardware locked anymore, they finally fixed the problem in QC
That is weird. How come the recovery mode thing didn't work the first time? I think they might ask me why I would want to get into recovery mode. What do I say?
What about people who don't have contracts with them? Will they do it if I don't have a contract? That's highly doubtful.
1quickturbosix said:
How can you tell if your phone is "hardware locked"?
Click to expand...
Click to collapse
I found out by trying to get into recovery mode. I followed a bunch of different methods and none of them worked.
Also:
So, I say I can't get into recovery mode and they'll agree to send me a new phone? When I send it back, do I do any kind of reset or leave it as is?
Yesterday, I fudged an install of a mod and got a bunch of TwLanuncher errors. My phone is hardware locked and after about an hour, Tmo decided to give me a new one. I simply told them and its true that I cant hard reset the phone. Only problem is that I cant flash back to stock either. Hope this isnt a problem...
Thanks everyone for posting this information, this will be very useful.
Was shipping free or not?
mmalott said:
Yesterday, I fudged an install of a mod and got a bunch of TwLanuncher errors. My phone is hardware locked and after about an hour, Tmo decided to give me a new one. I simply told them and its true that I cant hard reset the phone. Only problem is that I cant flash back to stock either. Hope this isnt a problem...
Click to expand...
Click to collapse
I don't think T-Mobile will bother to check the contents of your phone. They'll just send it back to Samsung. And if Samsung discovers that your phone has custom firmware, they probably won't care either because the transaction was done already.
burntrat said:
That is weird. How come the recovery mode thing didn't work the first time? I think they might ask me why I would want to get into recovery mode. What do I say?
Click to expand...
Click to collapse
That's what I want to know. They might ask why we want to enter recovery...
PSP_Hacker said:
That's what I want to know. They might ask why we want to enter recovery...
Click to expand...
Click to collapse
Someone correct me if I am wrong here. Simply tell them that you cant hard reset the phone.
I think you guys are over estimating the technical-prowess of the T-Mob reps. They wouldn't know about 'recovery' modes, custom firmwares, or anything. Most of the time, they're gonna take what you say at face value; just go for the easy in. Just say your phone is hardware locked, unable to do factory resets, etc. and play dumb. You don't need to tell them about recoveries or custom roms. Pretend you're a technologically-impotent average consumer fer chrissakes.
Shipping is free unless you want express. But on your second replacement they ship it express for free
Sent from my SGH-T959 using XDA App
Hi everyone
I have one brand new mytouch 4g, just got from tmobile
However i turn on the phone, and it stucks with logo Tmobile Mytouch 4G
I tried to reset, and hard reset with the instruction I search on google (i cannot post the link here cause I dont have enough post)
But still the same. anyone know how to resolve this problem. Please help
Thanks
sthh276 said:
Hi everyone
I have one brand new mytouch 4g, just got from tmobile
However i turn on the phone, and it stucks with logo Tmobile Mytouch 4G
I tried to reset, and hard reset with the instruction I search on google (i cannot post the link here cause I dont have enough post)
But still the same. anyone know how to resolve this problem. Please help
Thanks
Click to expand...
Click to collapse
I would take it back to tmobil store If you just got it. Its a different story if you tryed to do something to the phone and now its messed up.
topgun303 said:
I would take it back to tmobil store If you just got it. Its a different story if you tryed to do something to the phone and now its messed up.
Click to expand...
Click to collapse
i bought it on ebay,thank any way
sthh276 said:
i bought it on ebay,thank any way
Click to expand...
Click to collapse
even if u bought on ebay and u have insurance, u should still have a manufacturers warranty for the phone and they should be able to replace for no charge, dont hurt to ask, all phones should have a man warranty for a year at least, quote me if im wrong ppl
nvmehaterz said:
even if u bought on ebay and u have insurance, u should still have a manufacturers warranty for the phone and they should be able to replace for no charge, dont hurt to ask, all phones should have a man warranty for a year at least, quote me if im wrong ppl
Click to expand...
Click to collapse
im not sure...any one can help
sthh276 said:
Hi everyone
I have one brand new mytouch 4g, just got from tmobile
However i turn on the phone, and it stucks with logo Tmobile Mytouch 4G
I tried to reset, and hard reset with the instruction I search on google (i cannot post the link here cause I dont have enough post)
But still the same. anyone know how to resolve this problem. Please help
Thanks
Click to expand...
Click to collapse
I'm confident I could walk you through fixing it... someone probably flashed something to it wrong and decided to sell it on ebay cause they didn't know how to fix it... you can find my google talk/ yahoo info in my profile
nvmehaterz said:
even if u bought on ebay and u have insurance, u should still have a manufacturers warranty for the phone and they should be able to replace for no charge, dont hurt to ask, all phones should have a man warranty for a year at least, quote me if im wrong ppl
Click to expand...
Click to collapse
manufacture warranty only covers hardware defects... this sounds like someone flashed a bad image to it... should be a quick fix really
any one can help pls
If u got into recovery, does it go into clockworkrecovery? or the stock recovery?
like I said... contact me on gmail/yahoo/msn/IRC... I will help you... if you don't contact me I can't help.
Please help me!
I bought the HTC phone. My new machine is 100%.
When I turn on the freezing HTC logo.
I was going off and on again, but the machine is still the same.
I've tried so many times but still!
My phone is still able to be Hboot mode, but when I click on factory reset, reboot the machine to still be standing at HTC word!
This is my video
http://www.youtube.com/watch?v=di6b0Tb_Pro
This is a new device? What have you done to the device prior to this? You need to provide more info?
This is a new device! When I turned the machine on and then did so.
I am not against the machine!
duongthanhcong said:
This is a new device! When I turned the machine on and then did so.
I am not against the machine!
Click to expand...
Click to collapse
Might wanna take it back from where you bought it if you havent done anything to it and its malfunctioning.
eqjunkie829 said:
Might wanna take it back from where you bought it if you havent done anything to it and its malfunctioning.
Click to expand...
Click to collapse
Absolutely. Return it.
eqjunkie829 said:
Might wanna take it back from where you bought it if you havent done anything to it and its malfunctioning.
Click to expand...
Click to collapse
I held him back from U.S. households on so I can not be sent back to America.
How should I handle this?
duongthanhcong said:
I held him back from U.S. households on so I can not be sent back to America.
How should I handle this?
Click to expand...
Click to collapse
I don't understand what you're saying. Sorry.
mr mystery said:
I don't understand what you're saying. Sorry.
Click to expand...
Click to collapse
I mean, I could not return the product manufacturer.
Please strategies for gap express my english a bit less
duongthanhcong said:
I mean, I could not return the product manufacturer.
Please strategies for gap express my english a bit less
Click to expand...
Click to collapse
Okay so you can't return it, you've tried factory reset too right?
mr mystery said:
Okay so you can't return it, you've tried factory reset too right?
Click to expand...
Click to collapse
I do not do anything to the machine at all.
I bought the machine was turned up so already.
This is video
http://www.youtube.com/watch?v=di6b0Tb_Pro
Can i help me?
Please!
Can i help me?
Please!
Can i help me?
Please!
More info regarding how you came to the issue would be helpful. What did you do? that can be due to bad recovery.img bad boot.img or kernel while flashing. Tell us little more what happened so we can give you correct info.
At this point, nobody can help you. A fresh device that won't boot correctly, is unrecoverable. Send it to HTC America for warranty repair. Otherwise it's an expensive paperweight.
If the boot loader has not been changed and the stock radio is still the same then I would imagine you can get a warranty service still. By the way, in the video you only let the phone sit on the splash screen for like five seconds or so. Don't know if you have waited longer in the past, just something I wanted to point out.
Sent from my Panache powered mytouch4g from mobile XDA app
Can he use the pd15img, and have it clean install? I'm no expert but sounds like boot loop issue.
Sent from my 3.0 sense Glacier
PD15IMG said:
More info regarding how you came to the issue would be helpful. What did you do? that can be due to bad recovery.img bad boot.img or kernel while flashing. Tell us little more what happened so we can give you correct info.
Click to expand...
Click to collapse
I turned the device and the device can only show that.
I do not know recovery.img, boot.img and how to use them.
I think it is a tool for ROM?
Jack_R1 said:
At this point, nobody can help you. A fresh device that won't boot correctly, is unrecoverable. Send it to HTC America for warranty repair. Otherwise it's an expensive paperweight.
Click to expand...
Click to collapse
I know it but I can not return to the USA.
Because, I do not have people flying to the U.S.!
Hey guys so my EVO has been my daily driver since the day it came out, haven't had any problems and been loving it since.
Recently i purchased an extended battery to hopefully increase the amount of time i have to leave the phone charging. When i switched to the new battery i didn't notice much difference, even conditioned the battery perfectly as well.
So my next step i installed a SBC kernel to see if that may help, well the only thing i can think is that i got lazy and somehow left my phone on with the SBC kernel and now it has messed up the phone.
PROBLEM:
Phone will not accept charge via USB, OEM or Aftermarket charger. The only way for me to use my phone is to charge a battery with an external charger and then just keep switching them out.
So i believe this may be caused by using the SBC kernel but can't be sure (the phone is a bit old and beat up), but i want to revert everything back to stock so i can take it to the Sprint store and see if they will just swap me with another EVO so i don't have any phone downtime. I know worst case scenario i can order another one through insurance but i don't want to spend the $100 deductible if i don't have to.
What is the best way to revert completely back to stock and hopefully make it so at the Sprint store they can't tell that i used a custom rom and kernel?
I created a NAND backup of my current install and was just going to remove the sd card when i go to the Sprint store so i can at least have a backup.
I found these stock roms:
http://forum.ppcgeeks.com/cdma-htc-evo-4g-development/121961-sprint-htc-evo-4g-shipped-roms.html
But can't seem to find any stock kernels except this thread on XDA:
Stock Kernel - xda-developers
Anybody know where i can download the stock kernel?
I also found this thread on XDA with document from a Sprint forum saying that they will accept rooted phones?:
xda-developers - View Single Post - Sprint returns
So my question really comes down to, should i just worry about flashing the stock kernel and rom and then just bring it to a Sprint store?
Anybody got any feedback that has done this before or can point me in the right direction? I want to try and stop by the store today to see what we can get done, have a big week of work ahead of me and don't need any phone downtime.
I also found this thread:
http://forum.xda-developers.com/showthread.php?t=812030
But is that still viable if they are accepting rooted phones and since it is a bit dated? Should i just print out that thread from a forum to bring to sprint store in case they give me problems?
Thanks guys!
I would revert to stock just in case, especially if they can link the kernel to your issue.
Question, you said it won't accept a charge, is that just for the aftermarket battery or the stock too?
Does the USB port function at all?
Because it sounds like it could just be a USB failure.
http://www.megaupload.com/?d=MUSAURP7
Take that file and rename it PC36IMG.zip and boot into your bootloader and approve the update.
That will return it to complete stock. [Kernel, radio, ROM etc]
If you used unrevoked you need to flash this .zip first.
http://downloads.unrevoked.com/forever/current/unrevoked-forever-son.zip
Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?
TripFlex said:
Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?
Click to expand...
Click to collapse
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.
mattykinsx said:
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.
Click to expand...
Click to collapse
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3
TripFlex said:
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3
Click to expand...
Click to collapse
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.
mattykinsx said:
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.
Click to expand...
Click to collapse
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00
TripFlex said:
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00
Click to expand...
Click to collapse
You have s-on so you're not rooted so you can take it into the store.
mattykinsx said:
You have s-on so you're not rooted so you can take it into the store.
Click to expand...
Click to collapse
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?
TripFlex said:
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?
Click to expand...
Click to collapse
Oh you flashed the s-on .zip, sorry there's so much goddamn trolling around here that you can't help but get caught up in it.
Here's a list of the RUUs.
http://forum.xda-developers.com/showthread.php?t=884060
The .zip are the one that you change to PC36IMG.zip
If you do one of the two top ones you will not be able to re-root the phone later.
[Might not matter if they are replacing it anyway]
Ok great, let me give it a try, thanks for all your help and quick replies!
Okay she's at the store now sitting in that long ass line of phones that need repaired...sometimes it's hard to explain to the sprint people you know what the problem probably is without giving away too much information.
Either way i took the forum printout with me just in case...
BUT they told me they only have (1) evo in stock (obviously besides the ones for sale) and there are 3 other evo's in front of me needing repair (software hopefully).
So as i sat there for a good 30 minutes waiting to give my phone to someone i looked through all the phones they have out now.
Been with Sprint for over 5 years now and the only real upgrade they gave me was the EVO from the TP2 because of how much i complained and complained and complained until they finally gave me one.
I don't have any problems with my EVO, but i use my phone for work and not having it for a day almost makes me feel paralyzed (should not have given old phones to friends, ugh).
What do you think the chances are of them just giving me another phone they have in stock? I'm not too concerned with what it is right now as i just need something to hold me over until i buy another one, but i've had my fun with my EVO and they have plenty of other phones that cost just about the same thing.
I know this question is hard to answer, but if they tell me they have to order the EVO you think if i complain enough they will just give me another phone instead? Maybe i can call Sprint before i head back to the store and see if they can work something out for me?
I'm not saying i want them to give me the phone that cost $200 after rebate as the EVO is now only 99, but if i pay the difference would they? Anybody had this work before?
Hopefully they can just repair my EVO or give me another one, i'm just trying to figure out the best way to do this without having to buy the damn phone at retail cost then return it when my EVO gets in, cut up all my credit cards years ago and thinking about it now just makes me want to cry since i really need one now...ugh..hellp!
Does anybody also know if their business plans have any type of SLA for phones? I would pay $15 a month instead of $8 just to know i can walk into a store and they would give me another of the same or something comparable just so i dont have to go without a phone??
Thanks, i'll let you know how it goes today!
The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!
TripFlex said:
The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!
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Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.
mattykinsx said:
Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.
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It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!
TripFlex said:
It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!
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Glad it worked out for you.
You're welcome.
mattykinsx said:
Glad it worked out for you.
You're welcome.
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Do you know of a way to root the phone without having USB? Since i'm going to keep this phone i want to try and fix it myself now but USB doesn't work in order to root it again haha
So now that i'm going to keep the phone i guess i need to bring it back to a rootable state...and since i flashed the newest ROM im guessing i can't do that yet, eh?
No, android 2.3.3 is not rootable for the Evo yet
Only a few days later and here's a wonderful thread that worked perfectly for me:
http://forum.xda-developers.com/showthread.php?t=1218386
Rooting was even easier than before!
Now i can finally use Synergy which is very exciting...i'm also going to try that usb trick and see if i can fix my original EVO, maybe use it for dev or something.
Hi
I bricked my phone last night went to ATT and they replaced it under warranty as it was in a boot loop now this morning i stupidly bricked it again do ATT track replacements? Ie could i go to a different store and claim warranty or would their records show it was replaced today?
phil999 said:
Hi
I bricked my phone last night went to ATT and they replaced it under warranty as it was in a boot loop now this morning i stupidly bricked it again do ATT track replacements? Ie could i go to a different store and claim warranty or would their records show it was replaced today?
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Why not just sort it out instead, mate?
vPro97 said:
Why not just sort it out instead, mate?
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I cant get into download mode so i dont believe its fixable.
phil999 said:
I cant get into download mode so i dont believe its fixable.
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Okay, what about custom recovery :/?
vPro97 said:
Okay, what about custom recovery :/?
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I had TWRP but cant get into that only fastboot. ADB doesnt show any devices even though i show USB Android Phone ADB Port under Android Phone in Device Manager.
Any ideas are welcome...
I hate to sound blunt but.
Sounds like your best bet is to take a loss. Why should att take a loss at your lack of knowledge?
And to stop messing with phones cause you don't seem to understand the concept. It's not meant to be.
LG G2
I'm also against the fact that you use the warranty to get a replacement for bricking you phone - which is not covered by warranty. There is a solution to it, but you will need help from someone more competent than me.
I have seen something here that unbricked his device under ubuntu and replaced imgs manually.
Also I have to agree with 20degrees it really sounds like you shouldn't be messing with phones if you bricked 2 in under 24 hours.
Also I would think att will not warranty the phone because you just warrantied one 24 hours ago
Sent from my LG-D800 using XDA Premium 4 mobile app
phil999 said:
Hi
I bricked my phone last night went to ATT and they replaced it under warranty as it was in a boot loop now this morning i stupidly bricked it again do ATT track replacements? Ie could i go to a different store and claim warranty or would their records show it was replaced today?
Click to expand...
Click to collapse
Leave your phone alone and they do keep records but truth is they dont know what so they will replace it but it doesn't make it right,
It very clear that you have NO phone skill at all leave it stock.
Sent from my LG-LS980 using xda premium